Mon to fri office hours
East
Job Description
As a Client Service Specialist, youāll be responsible for the review of material flow parameters and recommend appropriate levels to support business and customer requirements. He/She will lead new customer integration by coordinating internally with cross functional teams and externally with business partners. Assisting the Client Service Manager, he/ she shall manage the day-to-day inventory coordination in high volume, fast-paced healthcare distribution environment while ensuring compliance with established procedures.
Responsibilities
ā¢ Develop and foster strong relationship with key account.
ā¢ Serve as the key liaison person between client and internal departments on request and issue resolution.
ā¢ Take ownership of key accountās new program implementation. Engage in initiative and project discussion. Lead and monitor implementation progress.
ā¢ Manage, monitor and control stockholding. Prepare stockholding and indent reports for monthly reviews.
ā¢ Support monthly KPI metrics and perform root cause analysis to improve metrics & performance, timely submission of internal and external reporting, as well as, present operational KPI.
ā¢ Manage Replenishment and inbound Inventory in line with the forecast or indent, commercial and stock holding requirements.
ā¢ Review materials forecast and execute Supply Plan, analyses Key Planning Parameters to achieve a balance between Inventory and Forecast.
ā¢ Analyse Forecast Variance and identify strategies to improve the Forecasting process to minimize the variance.
ā¢ Analyse the variance of demand and supply, pro-actively monitor the fulfillment gaps, drive investigation of root cause and recovery plan
ā¢ Establish appropriate safety stock level meeting required service levels.
ā¢ Drives continuous improvement initiatives to meet inventory goals
ā¢ Reviews slow moving items, block inventories according to Excess and Obsolescence Policy.
ā¢ Effectively use ERP system to manage high number of material SKUs.
ā¢ Review work processes and initiate process improvement plans.
Interested candidates please email your resume to [email protected]
Jonathan Lim Yu Xiang
Recruit Express Pte Ltd EA
Licence No: 99C4599
CEI Registration Number: R22110657