TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imagination thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

Team intro:

We are the TikTok R&D team responsible for the construction of TikTok's global Customer Service Platform, which includes various services for both B-end and C-end. We are also responsible for understanding user feedback content, including identifying user intentions, and applying large language models such as ChatGPT in intelligent conversations.

Responsibilities

- Responsible for the design and development of the TikTok customer service platform

- Deeply understand the business, provide users with intelligent and efficient service solutions through abstraction;

- Reasonably decompose and implement product requirements of different periods and urgency levels;

- Write technical documents and design plans for related products;

- Learn and research advanced technologies in the industry to maintain technological progress.

Qualifications

Minimum Qualifications

- Bachelor degree in Computer Science or equivalent majors with experience

- Proficient in at least one programming language, such as Java, Golang, Python, or C++; Candidates with Java or Golang experience are preferred;

- Familiar with common Internet technologies, including but not limited to Linux systems and principles, MySQL, RPC, MQ, caching technologies, and microservice architectures;

- Possess good coding and documentation habits, pay attention to code style, familiar with basic design patterns and principles, and continuously focus and optimize projects;

Preferred Qualification

- Good team communication and collaboration skills

- Minimum 5 years of working experience in relevant industry

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Basic salary up to $2390

Location: Jurong East

Workday: Monday to Friday

Work hours: 830am – 6pm / 9am – 630pm

12 weeks commitment period

Responsibilities:

· Manage the MP referral inbox

· Contact MP referrals to check on their job interest and background before assignment

· Prepare the list of referral for the day to CM for assignment to coaches

· Manage the MP referral Masterlist

· Prepare MP data for reporting

Other duties assigned by supervisor

Requirements:

· Min. O Level

· Preferably someone with prior customer service experience

If interested, please email your resume to [email protected]

Alex Goh Hock Leong

(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

Mon to Fri 8.30am - 6pm

Job Scope

- Attend to customers’ inquiry

- Prepare and process Air Export booking request

- Arrange for collection of cargo at customers’ premise

- Provide booking confirmation and flight details to customers

- Mange customers’ expectations and complaints

- Correspond with overseas offices on shipment status and inquiries

- Verify invoices from vendor

- Prepare customers’ report

Requirement

- Must be familiar with Microsoft Word and Excel

- Must be able to work independently

- Must be able to converse in English for handling English speaking clients through email and phone

- Must possess a sense of urgency and responsibility in work

- Outgoing personality

- Willing to learn with good attitude

- Prior work experience in this industry is not required, but will be at advantage

- Training will be provided

Job Description

• Industry/ Organization Type: Freight Forwarding / Transportation
• Position Title: Customer Service Executive (Freight Forwarding)
• Working Location: Jurong East
• Working Hours: 5.25 days (Monday to Friday 9 AM - 6 PM, Alternate Saturdays half day)
• Salary Package: Basic Salary up to $3,000 + AWS + Bonus
• Duration: Permanent

Key Responsibilities

• Coordinate shipment schedules, bookings, and document preparation required for international shipping (air, sea, and road transport).
• Ensure accurate and timely data entry for tracking shipments, processing orders, and providing quotes.
• Work closely with customs brokers to help clear goods through customs, providing necessary documentation and information as needed.
• Monitor shipments from the point of origin to the final destination, proactively communicating any delays and managing client expectations.
• Develop and sustain strong relationships with clients, understanding their needs and offering solutions to enhance their logistics experience.
• Resolve any issues that arise during the shipping process in a timely and effective manner.
• Prepare reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
• Any other ad-hoc duties as assigned.

APPLY NOW!!!

• Experience in Shipping/Logistics within the freight forwarding industry is preferred.
• Excellent communication and interpersonal skills, with the ability to handle inquiries and negotiations diplomatically.
• Basic understanding of international trade, shipping regulations, and documentation.
• Ability to problem-solve and provide timely resolution to customer issues.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #68609 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it’s likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

We are representing our client ( an established SME Lighting Manufacturing and Supply company) seek out suitable candidates for the role of Customer Service Officer.

JOB SUMMARY:
The Customer Service Officer is the first point of contact between the company and its customers, representing the company’s image and values. The role involves handling customer inquiries, managing orders, coordinating with internal teams, and ensuring customer satisfaction through effective communication and service.

KEY RESPONSIBILITIES

Customer Support & Communication:

• Respond promptly to customer inquiries via email, phone, and instant messaging apps (e.g., WhatsApp), providing accurate product and service information.
• Handle customer complaints and Return Merchandise Authorization (RMA) requests, ensuring prompt resolutions.
• Support Sales by issuing and following up on quotations.
• Process orders, issue invoices, collect payments, and generate delivery orders.

Order Fulfillment & Coordination:

• Coordinate with the Supply Chain team to align production with customer requirements and ensure timely delivery.
• Collaborate with the Logistics team to facilitate delivery for both local and export shipments.
• Prepare export documents, including packing lists, commercial invoices, and shipping marks.
• Arrange courier services and coordinate with freight forwarders for export shipments.
• Validate items before delivery for local and export customers, serving as a second pair of eyes to ensure accuracy and quality.
• Update customers on delivery schedules weekly.

Customer Account & Sample Management:

• Maintain accurate customer records for orders, invoices, and transactions.
• Issue Statements of Account (SOA) and follow up on outstanding payments.
• Organize and track sample loans and temporary loans from inventory or newly built samples.

Cross-Department Collaboration:

• Work with the Project Management team to meet project requirements and deadlines.
• Coordinate with the Application Engineering (AE) team for technical support and customer issue resolution.
• Collaborate with R&D and Product Marketing teams for customized product requests and ensure delivery of necessary documentation (e.g., spec sheets, IED files).

REQUIREMENTS:

• Diploma in Business Administration, Customer Service, or related fields preferred.
• 5 to 7 years of customer service experience, preferably within an SME environment.
• Strong communication, problem-solving, and interpersonal skills.
• Proficiency in order processing, export documentation, and managing customer accounts.
• Ability to work independently and collaborate effectively across departments.

Key Responsibilities:

• Performs all standard service activities through Tier I with assistance. Able to perform routine preventative maintenance within established timeframes.
• Responds to fab issues by communicating with other engineers. Verifies operational quality of system equipment with assistance.
• Demonstrates the ability to follow all checklists and procedures. Ensures correct Revs of procedures and schematics are available prior to performing work with supervision.
• Strives to perform BKM’s assisted. Uses knowledge management systems. Follows all IP guidelines.
• Able to diagnose and resolve basic technical problems. Understands and supports escalation plan. Supports seniors for Day-Day CM resolution. Seeks to learn and understand fundamental theories. Learns to read and understand circuit diagrams. To train / OJT in primary product and platform.
• Learns and applies diagnostic techniques and the use of documentation and test equipment with assistance from senior engineers.
• Develops the ability to represent Applied Materials to the customer. Uses good customer service skills at all times while maintaining a professional demeanor. Displays respect for the customer by maintaining an orderly work area.
• Complies with all safety procedures and consistently demonstrates safety as a value.

Other Requirements: This is a physically demanding position that often requires extensive walking, standing for extended periods of time, working in tight spaces, bending, squatting, twisting, kneeling, reaching, climbing stairs and ladders, lifting up to 35 lbs., the ability to distinguish between colors, the ability to work in an environment with noise that may be difficult for some individuals with sensitivity to noise, and the use of hand and power tools. Additionally, because this position generally involves working in a clean room, it requires the use of appropriate Personal Protective Equipment such as coveralls, hoods, booties, safety glasses, gloves, respirators, chemical aprons, and face shields.

Functional Knowledge:

• Develops skills to perform basic activities in own job.

Business Expertise:

• Understands how the assigned duties integrate with others in the team.
• Develops responsibility for customer satisfaction within work area.

Leadership:

• Has no supervisory responsibilities.

Problem Solving:

• Uses existing procedures to solve straightforward problems; has limited opportunity to exercise discretion.

Impact:

• Impacts the accuracy of own work; receives close supervision; duties are clearly defined, and methods and tasks are described in detail.

Interpersonal Skills:

• Uses communication skills and common courtesy.

• To lead the Aftersales Service team in achieving the Company’s set goals and ensure that business objectives, KPIs in service delivery, customer service satisfaction, service processes and operating profits are being monitored closely and met accordingly.

• Responsible in achieving monthly budgeted service turnover and operating profit through daily cars intake and operating expenses.

• Ensure that the quality of service and repair work performed daily are closely monitored and to meet the required Principal’s standards.

• Maintain workshop efficiency, productivity and utilization usage for workshop staffs through close monitoring via daily time analysis report.

• Responsible for recruitment and deployment of staff under his charge to ensure that daily operations run optimally.

• Maintain and ensure that the service centre meet the government regulations such as Workplace health and safety of our workshop and frontline employees.

• Ensure Service Centre daily work processes, workshop diagnosis networking, software and equipments are maintained and meet retail standard requirements.

• Determine the degree of efficiency, productivity, utilization rate, service sales turnover, net promoter score (NPS), on a monthly basis by evaluating the time analysis report, management report and VOC report.

• Assess the need to purchase and authorize the ordering of workshop consumable items, tools and equipment.

• Conduct periodical review of the performance of individual staff to ensure that work attitude and performance are in line with the Company’s objectives.

• Propose and take appropriate measures in streamlining work processes and motivate workshop and frontline personnel.

• Maintain and strengthen customer service processes to improve customer satisfaction at all times.

• Develop staff through training, coaching, and mentoring to enhance their performance and build their competencies.

• Conduct weekly and monthly meeting with key personnel to share and feedback from key results for corrective action and continually seek for improvement.

• Build strong rapport with internal and external stakeholders/customers in order to meet the required business objectives and Principal’s targets.

• Build and maintain good relations with National Automobile bodies / authorities and the major competitors for close observation of the service market, its development and trends.

• Develop and promote team spirit within the Aftersales personnel through technical / non-technical training, salary, and condition structure and career system. Ensure all staff has a clear understanding of the company’s direction.

• Setting up and control of proper warranty structures and procedures according to our regulations. Close follow up of cost development in warranty and goodwill. Ensure product campaigns are being implemented and follow through.

Job requirements

• Broad understanding of all aspects of the automotive industry.

• Minimum 5 years of experience in premium brand automotive business

• Minimum 5 years management experience

• In-depth understanding of all aspects of the Aftersales discipline. Service, Bodyshop, Parts, Pre-delivery, Trade Sales and Customer Service.

• In-depth understanding of all aspects of the Principal / Importer and retailer relationship and business practices. (Corporate Identity, resource requirements, customer satisfaction, training, marketing and communications).

• In-depth understanding of key performance indicators in the individual departments and the cross functional drivers of business performance as a whole.

• Result Driven Individual with strong business acumen

• Aggressive and forward thinking

• Ability to analyze and use Financial Reports

• Excellent communication skills, including presentation effectiveness.

• Well rounder conceptualization skills, creative, ideas generator.

• Well rounder personal effectiveness with good negotiation and influencing skills.

• Emphasis on performance, goal and team orientated.

Mon - Fri 8.30am - 5.30pm

Sat 8.30am - 12.30pm

Official working hours: 5 days (Mon-Fri, 8AM-5PM)

Company transport pickup at Jurong West / Boon Lay / Lakeside / Jurong East / Serangoon / CCK / Bukit Panjang Senja CC / Woodlands MRT

Order processing , order fulfilment

Follow up with customer

understands the import/export of goods, documentation, AWB or BL

customer fronting exposure

end-to-end order fulfilment

Full training provided

Good Pay + Good allowance + Good Bonus

Interested candidates please send an updated Resume / CV in Ms Word format to WhatsApp’s your resume to 98332779 ( no Calls)

Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286 )

Job Description

Key Responsibilities:

• Conduct thorough testing of the Applied Materials SmartFactory® MES solution to identify bugs, issues, and usability concerns.
• Develop and execute test plans, test cases or test scripts to ensure comprehensive test coverage.
• Collaborate with the development team to understand project requirements and functionality in order to create effective test scenarios.
• Report and track defects using appropriate bug tracking tools, and work closely with developers to resolve issues.
• Perform regression testing to ensure that previously identified defects have been fixed and that no new issues have been introduced.
• Participate in design and requirement reviews to provide input on testability and potential quality issues.
• Stay up-to-date with industry best practices, testing methodologies, and emerging technologies to continuously improve testing processes.
• Communicate test results and quality metrics to product owner in a clear and concise manner.
• Develops release note and detailed documentation.

Functional Knowledge:

• Have experience with GIT experience.
• Experience with Oracle DB or MSSQL Server is a must.
• Need some experience with Linux in clustered environment is a plus.
• Understanding of accessibility testing principles and guidelines.
• Experience in testing APIs and web services.

Business Expertise:

• Prior experience with MES/CIM Software is a plus.
• Prior working experience in semiconductor industry or semiconductor knowledge will be preferred.
• Understands key business drivers; uses this understanding to accomplish own work.

Leadership:

• No supervisory responsibilities but provides informal guidance to new team members.

Problem Solving:

• Solves problems in straightforward situations; analyzes possible solutions using technical experience and judgment and precedents.

Impact:

• Impacts quality of own work and the work of others on the team; works within guidelines and policies

Interpersonal Skills:

• Explains complex information to others in straightforward situations.

Travel:

• Regional travel is expected.

Experience:

• 3-5 years.
• More years of experience will be considered for senior position.

• MNC
• 6 Months Contract
• Basic $2000 - $2500
• Working location : Lorong Chuan
• Working days : Monday to Friday
• Working hours : 8.45am to 5.45pm
• Training provided for those without/lesser experience

Job Responsibilities:

• Provide quote preparation, order tracking, backlog processing, invoicing, returns, discrepancy resolution, customer credit problems and/or other such support to sales team members and/or external customers
• Working on weekly reschedule reports from customers (pull in, push out and cancellation requests)
• Inventory Management on buffer stock
• Identifies, investigates, and participates in opportunities to improve processes and procedures, to include various key performance metrics
• Ensures that good customer relations are maintained, and customer claims and complaints are resolved fairly, effectively and in accordance with consumer laws
• Maintains and updates electronic and/or hard copy records as required
• Other duties as assigned

Requirements:

• Diploma in Logistics / Supply Chain Management or equivalent
• Training provided for those without/lesser experience

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

THIEN CHING MEI (R2198032)

EA Recruitment Pte Ltd

EA License No: 21C0492

• MNC
• 6 Months Contract
• Basic $2000 - $2500
• Working location : Lorong Chuan
• Working days : Monday to Friday
• Working hours : 8.45am to 5.45pm
• Training provided for those without/lesser experience

Job Responsibilities:

• Provide quote preparation, order tracking, backlog processing, invoicing, returns, discrepancy resolution, customer credit problems and/or other such support to sales team members and/or external customers
• Working on weekly reschedule reports from customers (pull in, push out and cancellation requests)
• Inventory Management on buffer stock
• Identifies, investigates, and participates in opportunities to improve processes and procedures, to include various key performance metrics
• Ensures that good customer relations are maintained, and customer claims and complaints are resolved fairly, effectively and in accordance with consumer laws
• Maintains and updates electronic and/or hard copy records as required
• Other duties as assigned

Requirements:

• Diploma in Logistics / Supply Chain Management or equivalent
• Training provided for those without/lesser experience

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

THIEN CHING MEI (R2198032)

EA Recruitment Pte Ltd

EA License No: 21C0492

• MNC (Manufacturing) - Cable & Connection Technology

• Working Hours: Monday - Friday: 8.30am - 5.30pm

• Working location at Tuas (Company transport provided)

• AWS + Variable Bonus + Excellent Welfare & Benefits

Job Scope

• Acknowledge the complaint
• Update the complaint in SAP & Customer complaint log
• Track the complaint & close the complaint once actions are completed
• Summarize complaints for monthly reporting (LOS & Q-reporting)
• Properly handle customers’ needs by providing accurate and timely information on inquiries related to cable standards, test reports, and complaint handling
• Conduct incoming inspections when required or prompted by customer complaints
• Update results in the SAP system and release inspected lots according to the defined usage decision
• Generate Supplier Corrective Action Requests (CAR) and track corrective actions by liaising with the supplier
• Assist in other day-to-day activities related to the QA department as assigned by your superior

Requirement

• Diploma in Engineering (Electronics / Electrical) or relevant discipline
• 1 - 2 years of relevant experience in electrical / electronic product testing and qualification
• Possess knowledge in ISO 9001: 2015 QMS standard will be added advantage
• Possess experience in SAP system will be more advantageous

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume:

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

SIM BEI NA (R22111637)

EA Recruitment Pte Ltd

EA License No: 21C0492

Key Tasks / Responsibilities:

The role is to be based in China majority of the time with frequent travelling.

1. Strategic Mills Relationship Management:

• Develop and maintain strategic relationships with mills to enhance business opportunities.

1. Domestic Sales (particularly with CNOOC):

• Manage a team of 2 Business Development Managers (BDMs) focusing on domestic sales.
• Work with Strategic Mill Partners or channels in Central Asia to drive sales growth.

1. Breakthrough in Chinese CCUS and/or Geothermal:

• Lead efforts to penetrate the Chinese Carbon Capture, Utilization, and Storage (CCUS) market and/or the geothermal sector, as well as other relevant decarbonization activities.

1. Oversee Customer Service and Customer's Project Teams in Wuxi:

• Manage a team of 4 direct reports to ensure high levels of customer satisfaction and project success.

1. Asia Pacific Executive Team:

• Be an active member of the Asia Pacific Executive Team.
• Responsible for yearly budget planning, participate in strategy meetings and conduct monthly operations reviews.

• Basic Salary + Fixed Allowances (UP$3000) + Incentive
• Variable Bonus + Meal Provided
• Working days: 5.5 Days
• Working Location: Jurong East
• Excellent Welfare & Benefits

Job Scope

• Assisting the Restaurant Manager in overseeing of the service of the Restaurant.
• In-charging the restaurant when Restaurant Manager is not around.
• Greeting and coordinating the guests’ seats and assign guests to tables suitable to the size of each group.
• Recording and reporting all food-related complaints to the Chef immediately.
• Ensuring team briefings are carried out before each service period.
• Promoting the restaurant by establishing a loyal and regular customer base, maintaining a regular customer database and personalising customer service.
• Maintaining the highest standard of cleanliness, the maintenance of furnishings and equipment and the proper set up of in the Restaurant and connected areas or pantries.
• Participating in monthly physical stocktake of the Restaurant, including but not limited to glassware, plate and crockery.
• Assisting the Restaurant Manager in implementing and developing training programs.
• Monitoring inventory levels.
• Preparing daily report when Restaurant Manager is not around.
• Reporting restaurant’s situation daily to Restaurant Manager.
• Performing miscellaneous job-related duties as assigned.

Requirement

• GCE O Level and above
• 1 – 3 years related experience in F&B Managerial positions

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume:

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

YEOW CHANG FU (R23118759)

EA Recruitment Pte Ltd

EA License No: 21C0492

• Company located at Loyang Way

• Working hour: 9am – 6pm (Monday – Friday)

• AWS + Variable Bonus

• Excellent Welfare & Benefits

• Well Established Freight Forwarding Company

Job Scope

• Handle inquiries, prepare quotations, handle shipment activations and cross trade shipments.
• Coordinate with customers for their incoming, outgoing and cross-trade shipments.
• Coordinate with Overseas Agent for shipment activities.
• Understand import and export process.
• To complete all required documentations on time.
• To provide assistance with sales and marketing activities as required.
• Handle customer's issues, take appropriate action and / or notify relevant person and office to prevent a re-occurrence of customer issues.
• Ensure accurate data entry in reports.
• Any other ad-hoc task assigned.

Requirement

• Diploma / Degree in Supply Chain Management / Business Studies or equivalent
• 2 – 4 years of relevant working experience in related industry

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume:

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

YEOW CHANG FU (R23118759)

EA Recruitment Pte Ltd

EA License No: 21C0492

• Well Established Company
• Basic $2000 - $2500 + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: West
• Working days: Monday to Friday
• Working hours: 8am – 5.30pm
• Training provided for those without/lesser experience

Job Responsibilities:

• Handle customer’s enquiries via email or phone calls
• Generate quotations and process purchase orders
• Advise customer on products and services related information accurately
• Attend to any questions or queries related to company’s product
• Manage purchasing related matters as per customer’s queries
• Work closely with Service Engineers for any job task related
• Any other ad hoc duties as assigned

Job Requirements:

• Possess minimum Nitec and/or Diploma in Business or Engineering or any relevant field
• Training provided for those without/lesser experience

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

Leong Wei Ling (R23117584)

EA Recruitment Pte Ltd

EA License No: 21C0492

Responsibilities:

• Provide patients and visitors with direction and assist with their enquiries/requests at the Concierge counter
• Ensure smooth traffic flow at the lobby and at the driveway
• Ensure admitting patients are sent to the room as soon as possible
• Ensure discharging patients are fetched as soon as possible and coordinate limousine pick-up
• Liaise with florist and other departments for the offering of fruits/flowers gift/arrangement
• Make specialist referral appointments for walk-ins

Requirements:

• Min N/O/A Levels
• Customer Service exprience would be an advantage

If you are interested in the position, do kindly drop your most updated resume to [email protected]

Kailey Lee Jia Yueh

EA Personnel No: R24126040

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

5 days, 8.30am- 5.30pm

Salary: $1800 -$2500

Address: Tagore Lane, Singapore 787502 (Lentor)

Job Description:

The Indoor Sales Assistant will work in an office environment to support the sales team, assisting with order management, customer follow-ups, and potential client sourcing.

Key Responsibilities:

Customer Relationship Management:

• Handle existing customer orders and follow up on shipments.
• Conduct follow-ups with current customers to understand product usage and identify opportunities for further collaboration.

Tender Support:

• Regularly check tender websites for relevant projects and filter those that align with company business goals.
• Assist in preparing documentation and organizing participation in tender activities.

Potential Client Sourcing:

• Gather contact information for potential clients and provide the outdoor sales team with details of 10 high-potential clients each month.

Requirements:

• Basic computer skills, familiar with office software (e.g., Excel, Word).
• Prior experience in sales or customer service

Quah Siying (Jeslyn) R1982418

The Supreme HR Advisory Pte Ltd 14C7279

• Position : Customer Service Officer or Executive
• Location : Orchard - Near Somerset MRT
• Working hours : Monday -Friday, 9.00am-6.00pm
• Salary (commensurate with experience): Up to $4700 + 1 month completion bonus + 14 days annual leave + Medical reimbursement
• Duration : 1 year contract - convertible or renewable
• Industry : Power Generation

Main Responsibilities:

• Manning of hotlines & Customer Care mailbox
• Handling incoming enquiries via hotlines, email and other channels
• Account servicing for customers belonging to Residential, Small Commercial Sales & Landlord/ Tenant segments
• Act as a brand ambassador, offering electricity plans and assist customers in services required
• Understand their role in engaging with key stakeholders
• Achieve monthly performance goals
• Handle administrative tasks
• Keep up to date with market and industry trends
• Ability to identify opportunities and challenges
• Support new developments and initiatives
• Developing of customer service quality benchmark
• Answer enquiries from all mediums, including but not limited to walk-ins, phone calls, emails and social media leads

Requirements:

• Diploma / Degree
• Relevant customer service in banking/finance is highly preferred
• Strong interpersonal skills and comfort with engaging new people on a daily basis.
• Experience in B2C sales and cold calling/customer relationship skills.
• Experience in MS Office, CRM and other customer service management software or solutions are a plus

Email me at [email protected]

Do visit www.facebook.com/search.personnel and https://www.instagram.com/search.personnel for more job listings and career tips!

***We do not charge our candidates any referral fee nor bind them with any contract.***

Joie Chang

Deputy Consulting Director

Reg no.: R2090601 | EA No: 13C6684

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.

• Position : Customer Service/Logistics Executive (Quotation/ Purchase Order/ Delivery)
• Location : Loyang Lane (Direct buses from Bedok, Tampines and Pasir Ris right in front of office)
• Working hours : 8.30am – 5.30pm; 5 days work; 1 day WORK FROM HOME every week
• Salary (commensurate with experience) : Up to $4000 + AWS + Performance bonus + 14-18 Days Annual leave + Medical claim
• Duration : Permanent
• Industry : Manufacturer and supplier of equipment

Main Responsibilities:

• Create sales quotation upon request from customers or sales team.
• Order entry and follow-up with customers on the delivery dates, including system projects order entry, PO placement with source and logistics matters.
• Releasing of shipment for pick/pack.
• Co-ordinating with freight forwarders for pickup.
• Support Field Service on service order and billing.
• Manage quality complaints between customers and source plant.
• Update equipment parts lead time.
• Follow-up on incoming shipments (equipment parts) including system projects.
• Ad-hoc activities or administrative tasks as assigned.

Requirements:

• Minimum GCE 'A' Level or Diploma level
• Knowledge of PC-Work (MS-Office: Excel etc.)
• Experience in liaising with international customers
• Bilingual in English and Mandarin to liaise with Chinese clients who can converse in Mandarin only

Email to: [email protected] or call me at: 6398 5682 for more information.

Do visit www.facebook.com/search.personnel and https://www.instagram.com/search.personnel for more job listings and career tips!

**We do not charge our candidates any referral fee nor bind them with any contract.**

Diana Okta Tio

Deputy Consulting Director (APAC)

Reg no.: R2094678

EA No: 13C6684

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.

• Be the point of contact between clients and liaising with clinic manager

• Scheduling/arranging time of each case in daily time format. (Google calender)

• Overseeing the customer orders.

• Daily tasking allocation for each technician.

• Fix number of cases to be completed per day, and amount of billing to be done per day.

• Keep all team members job schedules up to date.

• Follow up with dental technician to complete daily task if falling behind schedule. Make sure case done on time.

• Inventory help keep track. (Template is already in place, just need help to update in real time).

• Handling enquiry on company's products and services

• Daily update on IOS scans received

• Daily update on in-coming cases

• Daily update on out-going cases

• Update clients with work in progress status

Interested applicants please email a copy of your resume to [email protected]

Tele @jesswongie OR WA 96503173

Jessie Wong Yuan Si

Personnel EA License No.: R2197171

Recruit Express Pte Ltd (EA Licence No.: 99C4599)

• Well Established Company
• Basic up to $3200 + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: Jurong East (Penjuru)
• Normal Working Hours
• Training will be provided for those with lesser experience

Job Descriptions:

• To build, establish, maintain and improve relationships with customers
• To perform, monitor and ensure 100% inventory accuracy on the inventory management, such as, cycle count, inbound & outbound physically and system, etc
• Monitor and follow up closely with customers to resolve inbound and outbound goods discrepancies in a weekly basis
• Ensure that order shipments are process accurately based on the order and instructions given by the customers and or management
• Work closely with Warehouse Operations to ensure timely and accurate movements of inventory
• Must be able to carry physical workload in warehouse
• Any other assigned duties in the warehouse as instructed by the warehouse manager

Requirements:

• Experience in logistic/supply chain with customer service will be a plus

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

NG JYA YEE (R23119014)

EA Recruitment Pte Ltd

EA License No: 21C0492

Customer Service

(Freight forward)

• Working days: 5 days
• Working hours: 9am - 6pm (Mon to Fri)
• Location: Redhill
• Salary: S$ 2,500 - 3,500

Responsibilities:

• Handle day to day operations and transaction in the forwarding area
• Arrange bookings for shipping documents e.g.shipping orders, shipping notes, B/L etc
• Ensure timely dispatch of shipping documents

Requirements:

• At least 1 - 2 years of relevant experience

Apply now for Interview arrangement

Daniel Wong | Senior Consultant | Reg No: R2095781

The Supreme HR Advisory Pte Ltd | EA No: 14C7279

Our client is a well-established MNC, market leader in the 3PL Logistics industry. Due to their current expansion plan, they are looking for Customer Service Executive, Air Freight to join their warehouse team, in hopes of developing the current high performing team. They are located in the East.

Responsibilities of Customer Service Executive, Air Freight:

• Handle export inquiries and coordinate collection arrangements with shippers.
• Liaise with sales, destination offices, and finance for approvals, rates, and payment matters.
• Work with Vendor Management, air freight planners, and import teams for shipment logistics.
• Manage export permits and coordinate with the warehouse for cargo handling and storage.
• Provide shipping instructions in collaboration with the export operations team.

Requirements:

• Diploma or Degree in Supply Chain or related field
• Min 1 year of experience in Air Freight Operations
• Comfortable to work with alternate Saturday

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

TikTok will be prioritizing applicants who have a current right to work in Singapore, and do not require TikTok's sponsorship of a visa.

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

About the team

Our team is responsible for developing state-of-the-art NLP/ML algorithms and strategies to improve user consumption experience, inspire merchants' service quality and revenue, and build a fair and flourishing ecosystem on our E-commerce Platform. More specifically, our team is responsible for the algorithms of Intelligent Customer Service and machine translation under TikTok's global e-commerce business.

We are looking for talented individuals to join us in 2025. As a graduate, you will get unparalleled opportunities for you to kickstart your career, pursue bold ideas and explore limitless growth opportunities. Co-create a future driven by your inspiration with TikTok.

Candidates can apply to a maximum of two positions and will be considered for jobs in the order you apply. The application limit is applicable to TikTok and its affiliates' jobs globally. Applications will be reviewed on a rolling basis - we encourage you to apply early.

What you will do:

- Participate in the development of AI customer service within the TikTok e-commerce ecosystem to help our sellers better serve our customers.

- Responsible for the language quality of the TikTok shopping platform, including improving machine translation quality of product information, IM of buyers and sellers, and supporting scenario of cross-lingual searching.

- Collaborate with product managers, data scientists, and the product strategy & operation team to define product strategies and features.

Responsibilities:

1. Build an intelligent dialogue system, including mining questions and answers.

2. Language understanding, including intention recognition, emotion recognition, FAQ, etc.

3. Develop multilingual text generation such as products' copy, dialogue summary, email reply, etc.

4. Construct knowledge graphs of buyers and products.

Qualifications

Minimum Qualifications:

• Bachelor's degree in Computer Science or related technical field

• Working experience in one of the following fields: machine learning, NLP, and computer vision

• Experience with software development in at least one of the following programming languages: C++, Python, Go, Java

• Good sense of teamwork and communication skills, practical experience in relevant business scenarios is preferred.

Preferred Qualifications:

- Proficient in using at least one mainstream deep learning framework such as TensorFlow/PyTorch, understanding distributed training, distillation acceleration, and other implementation methods.

- Experience in text classification, text matching, sequence labeling, knowledge graph.

- Aware of certain processing methods and optimization experience on domain adaptation, small sample construction, text mining, unsupervised/semi-supervised, and other similar issues.

- Familiar with commonly used machine learning and deep learning algorithms, understand basic network model structure (DNN/LSTM/CNN, etc.) and text representation methods (LDA/Word2Vec/ELMo/GPT/BERT, etc.), have practical experience in deep learning training and reasoning model tuning.

- Experience in large-scale text data processing or cleaning (Such as using Hadoop/Spark/Hive/Flink).

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

By submitting an application for this role, you accept and agree to our global applicant privacy policy, which may be accessed here: https://careers.tiktok.com/legal/privacy.

If you have any questions, please reach out to us at [email protected].