Brief Introduction AcesafeT is a Safety Footwear supplier. With a team of more than 20 years of combined experience, AcesafeT is now looking for dynamic force to join our expanding sales team!

Roles and Job Description: To boost sales and increase market share through the following ways:

Drive sales through the reach and network of existing customer database;

Find new channels and markets in re-seller market for distribution;

Research and recommend company's products to potential customers more effectively and efficiently;- Explore and negotiate with customers to generate the best possible sales outcomes;

Manage and track sales timelines, project management and budget;

Stay abreast of competition in an attempt to find and maintain a competitive edge.

Candidate must possess at least Professional Certificate/NiTEC, Diploma/Advanced/Higher/Graduate Diploma in Business Studies/Administration/Management, Marketing or equivalent.

Ability to excel under pressure

Good verbal and written communication skills

Good Interpersonal skills

Business Acumen with some level of strategic thinking

Possess experience in the areas of Sales, Communications, Marketing

Comany Vehicle provided (advantage if prossess own Vehicle)

At least 2 Year(s) of working experience in the related field will be an advantage for this position.

Proficient with MS Office and Social Media platforms (advantage)

ABOUT US:

iHub Solutions is a leading customized logistics service provider with warehouses in Singapore, Malaysia, Hong Kong, and Thailand. Our vision is to build ultimate customized logistics solutions for industries with complex needs. Attractive remuneration and excellent career prospects are available for the candidates with the right attitude, work ethic, and team spirit.

To learn more about us, visit our website at ihubsolutions.com

Job Scope

• Manage reputable clients account
• Demonstrate strong phone handling skills by actively listening and responding to clients with emotional intelligence.
• Swift handling of customer inquiries.
• Update details of customer inquiries, comments, and complaints in the database and action taken for verification and training purposes.
• Prompt follow-ups on customer interactions via email.
• Keeping Proof of Delivery (POD) records of customers and proper filing of documents.
• Maintain a positive, empathetic, and professional attitude towards customers at all times.

Requirements

• Polytechnic Diploma/BA degree. Preferably in Business Administration, Accounting, or equivalent.
• Good knowledge of Microsoft applications (Excel, Word, etc).
• Experience working in a customer service focused environment.
• Ability to multitask, prioritize, and manage time effectively.
• Your unique personality! A great sense of humor is an advantage.
• Fresh graduates are welcome to apply!

What We Offer:

• Staff Health Benefits
• Opportunity to work with a myriad of brands from various industries. Our clients range from cult beauty brands to multinational technology companies whom you might just get to work closely with!
• An administrative job that doesn’t limit you to sitting at a desk the entire day
• Company scooters to move around the warehouse
• Attractive career growth possibilities
• Opportunities for training and development

If this opportunity looks like it is for you, We’d love to hear from you!

Responsibilities

• Provide sales and customer service support
• Sales Order Processing: Quotation/ Sales Order/ Purchase Order/ Delivery Order/ Packing List/ Invoicing
• Liaise with internal teams such as Sales, Operations and Finance department
• Assist in preparation and submission of relevant reports and documents
• Organize delivery services, export shipment, collection of customers' orders and ensure timely delivery
• Handle customers' inquiries
• Provide a high level of customer service to ensure customer satisfaction

Requirements

• GCE ‘O’ Level or Diploma in any discipline
• Computer literate (MS Office)
• Good interpersonal and communication skills
• Independent, meticulous and good team player
• Bilingual in English and Mandarin to be able to communicate with Mandarin speaking clients and associates

Other Information:

• 5 days’ work week
• 8.30am – 5.30pm
• We are located in Sungei Kadut and provide transport to and fro Yew Tee MRT

Only shortlisted candidates will be notified:

Interested applicants are invited to apply online with a comprehensive resume, stating current and expected salary via the button of Apply Now

-5/6 Days work 12hrs shift (able to work weekend &PH)

-To be deployed as Floater (Islandwide Location based on daily deployment)

-Good Customer Service

Job Duties:

-Greet and welcome visitors

-Attend to inquiries & answer queries or feedbacks

-Provide directional assistance

-Keeping the front desk tidy & presentable

-Access control

-Data Entry

-Any other duties assigned by the Management

Requirements:

-Minimum Diploma level

-Minimum 2 years Customer Service experience

-Excellent organisational skills, demonstrates high attetion to details

-Good communication & interpersonal skills

-A good team player and possess cheerful personality

-Able to work in a fast pace and challenging environment

-Able to work on shifts including weekends & Public Holidays

Responsibilities:

• To maintain a professional, positive and empathetic attitude at all times
• Provide professional and excellent customer support, encouraging customers to come back
• To satisfactorily respond to customers’ demands and queries with excellence.
• To gather and retain customer information
• Communicate and coordinate with the team and management to ensure smooth operations
• Provides feedback on the efficiency of the operations and customer service process

Qualifications & Requirements

• Diploma or Bachelor’s Degree in relevant fields
• Professional looking and well-groomed to the standards set
• Proficient in customer service and communication skills
• Ability to stay calm in any given situation
• Possess digital literacy
• 1-2 years of relevant customer service experience will be a plus
• Prior experience in the beauty line preferred

Job Summary:

• Salary: $2,500 0 $3,200
• Mon – Fri 8.30am – 5.30pm, Alt Sat 8.30am-12.30pm
• Location: Pandan Loop (Clementi)
• AWS + VB
• Lunch Provided

Job Responsibilities:

• Receive and process customer orders, ensuring accuracy and timely fulfillment.
• Monitor and update customers on the status of their orders
• Assist with order changes, cancellations, and amendments as required by the customer.
• Assist with customer inquiries regarding products, services, and pricing.
• Address customer complaints or issues.
• Offer product suggestions based on customer needs and preferences.
• Liaison with other departments on orders tracking status and fulfillment details
• Update and maintain accurate customer records in the system.
• Keep records of customer interactions, orders, and resolutions for future reference.
• Address and resolve any problems or discrepancies related to billing, product quality, service delivery or returns/exchange.
• Gather customer feedback to share with the management team for continuous service improvement.
• Assist with administrative duties that support sales, marketing campaigns, or customer outreach efforts.

Job Requirement:

• Attention to detail and good organizational skills
• Ability to work in fast-pace environment

For a quick response, you may call or WhatsApp to +65 6902 8789 in the following format.

Position applied:

Name:

Alternatively, you may send your application and resume in MS Words format to [email protected]

**We regret to inform that only shortlisted candidates would be notified.

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by company relating to this job application.

Nancsi Goh Pek Cheng

Registration Number: R24123939

EA Licence No: 06C2859 (MCI Career Services Pte Ltd)

Responsibilities:

• To maintain a professional, positive and empathetic attitude at all times
• Provide professional and excellent customer support, encouraging customers to come back
• To satisfactorily respond to customers’ demands and queries with excellence.
• To gather and retain customer information
• Communicate and coordinate with the team and management to ensure smooth operations
• Provides feedback on the efficiency of the operations and customer service process

Qualifications & Requirements

• Diploma or Bachelor’s Degree in relevant fields
• Professional looking and well-groomed to the standards set
• Proficient in customer service and communication skills
• Ability to stay calm in any given situation
• Possess digital literacy
• 1-2 years of relevant customer service experience will be a plus
• Prior experience in the beauty line preferred

Location : Yishun

Roles & Responsibilities:

1) To provide excellent customer service and serve from your heart

2) Follow up consultation with customers with regards to their treatments and products purchased

3) To promote current promotions and products to customers without hard-selling tactics

4) Other ad hoc duties assigned by the management from time to time

5) Handle phone calls and booking of appointments

6) Handle customer feedback and enquiries

7) Respond to customer calls and answer questions about products and services

Requirements:

1) Min. GCE N/O Level

2) Sales driven and result oriented

3) Good communication skills, written, verbal and interpersonal

4) Cheerful and outgoing personality

5) Enjoy serving customers with heart and passion

6) Receptionist/ Customer Service Experience preferred

7) Willing to work retail hours, weekends & public holidays

Responsibilities:

• Manage, mentor and coach the relevant team members to achieve quality and productivity for optimal customer experience
• Train and upskill new and existing team members of the team, and provide actionable feedback
• Work closely with the senior management team to design & curate procedures for the best user experience.
• Attend and welcome visitors and customers by providing satisfactory customers service
• Maintain customer records and monitor their appointment
• To professionally and satisfactorily resolve customer complaints pertaining to products and services
• To Implement & improve customer retention practices
• To encourage a positive and cozy environment for the customers
• Assist in other area, if needed from time to time

Qualifications & Requirements

• Customer service enthusiast
• Prior experience in the customer service field
• Professional looking and well-groomed to the standards set
• Proficient communication skills
• Customer Service oriented and passionate about serving customers
• Ability to stay calm in any given situation
• Possess some degree of digital literacy
• Prior experience in the beauty line would be a plus

Responsibilities:

• Manage, mentor and coach the relevant team members to achieve quality and productivity for optimal customer experience
• Train and upskill new and existing team members of the team, and provide actionable feedback
• Work closely with the senior management team to design & curate procedures for the best user experience.
• Attend and welcome visitors and customers by providing satisfactory customers service
• Maintain customer records and monitor their appointment
• To professionally and satisfactorily resolve customer complaints pertaining to products and services
• To Implement & improve customer retention practices
• To encourage a positive and cozy environment for the customers
• Assist in other area, if needed from time to time

Qualifications & Requirements

• Customer service enthusiast
• Prior experience in the customer service field
• Professional looking and well-groomed to the standards set
• Proficient communication skills
• Customer Service oriented and passionate about serving customers
• Ability to stay calm in any given situation
• Possess some degree of digital literacy
• Prior experience in the beauty line would be a plus

Job Description & Requirements

• Responsible for providing timely and professional services to customers through hotline, email, online chat, WeChat/ WhatsApp and other channels
• Handle customer inquiries and report the problems encountered by customers to relevant departments in a timely manner, and work together to solve customer problems.
• Responsible for all customer operations problems and follow up on solutions
• Manage the customer service support center to ensure the accuracy and relevance of customer service information
• Minimum 5 years of experience

Mon to Fri 8.30pm to 6pm

Customer Service is to manage the customer services activities within warehouse to meet customer needs.

• Communicate with team members and our customers via both email and phone calls

• Customer’s order and data processing on WMS (warehouse management system)

• Verify operational documents with billing summaries to be sent to customers

• Ensure that Customer Service operational documents properly

• Liaise with operation team members to arrange any inbound / outbound activities within a set time line

• Report irregularity encounter in the course of work to direct superior

Requirements

• 2 to 5 years of experience as Customer Service Officer in a warehouse environment handling incoming and outgoing shipments via sea/air freight and local transportations

• Basic knowledge / experiences on warehouse management system and documentation of order processing.

• Able to speak, read and write English upon directly communicating with customers or / and appointed vendors

• Experience with Documentation such as checklists, temperature / RH reports

• Able to compile KPI reports periodically

• Able to verify the billing reports to our customers as well as service agreements

Mon to Fri 9am - 6pm

Responsibilities:

● Making & receiving customer inquiry calls

● Handling customer complaints

● Collecting & analysing customer feedback

● Responding to customer reviews

● Support software training & software installation with customer

● Intervention driver fatigue cases for commercial bus & SME companies

● Assist in the retrieval of camera footage for customers

● Prepare usage report for sales team for grants claim

● Prepare telematic reports for customers to improve driver behaviours & help

reduce accident cases

● Data analytics for software & product accuracy

● Back-end QC check for new vehicle installation project

● Observe & monitor for server performance

● Arrange CCTV installation or maintenance booking with the customer

Additional Information:

● Interpersonal and customer service skills

● Analytical and problem-solving skills

● Multitasking and organizational skills

● Ability to answer a high volume of calls and/or emails daily

● Ability to share work among the customer service team

● Attentiveness and patience

● Time-management skills

● Ability to find positivity in any situation

● Diploma /Degree education background can also apply

Mon to Fri 9am - 6pm

About the Company

Founded in 2016, Car Choice Group is one of the largest pre-owned automotive dealerships in Singapore with over 6 showrooms islandwide. Our diversified entities include Bike Choice Singapore, SK Magic (Singapore), GEM Credit, and Auto Infinite.

Mission & Vision: Driving Progress

• Mission: Redefine car buying, nurturing long-term relationships, and ownership.
• Vision: Be the preferred destination for car buying in Singapore while upholding our commitment to sustainability and social responsibility.

Core Values: Our Pillars

• People-Centric: Elevating customer experiences, empowering staff.
• Transparent & Genuine: Delivering clear, systemic information.
• Ethical Excellence: Upholding the highest ethical standards.

Responsibilities:

• Serve as main liaison between customers and service team.
• Manage queue system, greeting customers professionally and ensuring a seamless service experience.
• Complete and maintain accurate records via job sheets.

Skills Required:

• Minimum 1 year of working experience in customer service or related fields.
• Prior working experience in the automotive experience would be advantageous.

Other Requirements:

• Possess strong interpersonal and communication skills.
• Service oriented with a passion for customer service.
• Patient and empathic.

Job Description:

1. Handle new vehicle registrations and documentation.
2. Coordinate towing, plate installations, and IU arrangements.
3. Monitor and manage road tax renewal, including client notifications.
4. Address traffic offences (summons) promptly.
5. Manage insurance quotations, vehicle transfers, and records.
6. Participate in COE bidding and update price lists.
7. Oversee name card distribution and purchase orders.
8. Manage leasing contracts, advertisements, and inventory.
9. Facilitate vehicle loan applications and motor insurance.
10. Coordinate various tasks as required, including layup and vendor coordination.
11. Regularly maintain stock list and stock location records
12. Monitor and oversee the expiration dates of ETS items.
13. Provide efficient after-sales support for clients and leased buses.
14. Ad-hoc duties as assigned

Requirements/ Qualifications:

1. Able to work closely with the Sales team and vendors.

2. Familiarity with ETS protocols and practices.

3. Required language(s): English, Chinese

4. Required Skill(s): Microsoft Office

5. Minimum education level: Diploma or equivalent.

Allport Cargo Services Logistics Pte Limited is part of the DP World Group. DP World is an Emirati multinational logistics company based in Dubai, United Arab Emirates. It specialises in cargo logistics, port terminal operations, maritime services and free trade zones and with an annual revenue turnover of US$18 billion in FY2023 and has over 108,000 employees in 74 countries on six continents.

Due to business expansion plan in Singapore, we are looking for dynamic individuals to join our organisation.

Job Descriptions:

• To build, establish, maintain and improve relationships with customers
• To perform, monitor and ensure 100% inventory accuracy on the inventory management, such as, cycle count, inbound & outbound physically and system, etc
• Monitor and follow up closely with customers to resolve inbound and outbound goods discrepancies in a weekly basis
• Ensure that order shipments are process accurately based on the order and instructions given by the customers and or management
• Work closely with Warehouse Operations to ensure timely and accurate movements of inventory
• Any other assigned duties in the warehouse as instructed by the warehouse manager

Requirements:

• At least 1 year experience in customer service
• Minimum O-Level
• Ability to work under stress with minimum supervision
• Ability to work under pressure and possess positive attitude
• Able to adapt to dynamic, fast-paced and challenging environment
• Training provided

Responsibilities

• Attend to customer inquiries and improve service procedures.
• Investigate and resolve order-related issues promptly and effectively.
• Provide feedback to management to enhance products and services.
• Proactively identify opportunities for process improvement to enhance overall customer satisfaction.
• Maintain records of customer interactions and resolutions.

Requirements:

• 1 year of proven experience in customer service, order management, or a related role.
• Excellent communication and interpersonal skills. Strong proficiency in written and spoken English.
• Strong organizational and multitasking abilities.
• Attention to detail and a commitment to accuracy.
• Problem-solving skills with a proactive and customer-centric approach.

Summary

The Customer Services Assistant assists customers at check-in counters, ensuring passenger details match travel documents and handling issues related to flight operations and automated check-in systems. They comply with safety standards, report breaches, and work in shifts to support 24/7 flight schedules. The role requires physical strength for lifting baggage, good communication skills, and the ability to handle passengers with special needs. They act as service ambassadors, responding professionally to complaints.

Duties and Responsibilities

• Provide quality customer services
• Service customers at the check-in counters
• Verify passengers' identities at the gates
• Verify information on travel documents, passports and/or visas
• Provide support to special needs customers
• Handle customer issues regarding irregular flight operations
• Process customer documentation
• Handle customer issues regarding automated check-in systems
• Uphold safety and/or security standards
• Interpret and follow individual safety and/or security standards in the workplace
• Identify and report breaches of safety and/or security standards in the workplace

Requirements

• Minimum GCE 5 “N” levels and above
• Customer service experience preferred

Note : Selected candidates will be notified to attend a walk in interview.

https://www.emiratesgroupcareers.com/search-and-apply/466883

Responsibilities:

• To maintain a professional, positive and empathetic attitude at all times
• Provide professional and excellent customer support, encouraging customers to come back
• To satisfactorily respond to customers’ demands and queries with excellence.
• To gather and retain customer information
• Communicate and coordinate with the team and management to ensure smooth operations
• Provides feedback on the efficiency of the operations and customer service process

Qualifications & Requirements

• Diploma or Bachelor’s Degree in relevant fields
• Professional looking and well-groomed to the standards set
• Proficient in customer service and communication skills
• Ability to stay calm in any given situation
• Possess digital literacy
• 1-2 years of relevant customer service experience will be a plus
• Prior experience in the beauty line preferred

Responsibilities:

• Communicate with customers, understand their needs and attend to their queries
• Handle and resolve customers’ feedbacks and concerns
• Ensure a wonderful salon experience for our customers to increase customer retention
• Handling phone enquiries with etiquette
• Serving light refreshments to customers and attending to their needs
• Schedule customers’ appointments and other ad-hoc duties as assigned
• Gather customer satisfaction levels and feedback on customer services for continuous improvement
• Provide feedback and ideas to improve operations and enhance customer experience
• Comply with data protection regulation and organizational security procedures for customer registration and credit and cash transactions

Qualifications & Requirements:

• Well-groomed and maintain a professional self that suits our salon image
• Good and precise communication skills
• Service oriented and passionate about serving customers
• Prior experience in the beauty line would be advantageous

Customer Service Coordinator

SGD $2500 - $4500

Alternate 5.5 Days/week

Job Description

• Handles customer inquiries via phone or email
• Supports customers in providing quotations and follow up on the inquiry
• Create Job order and update on amendments accordingly
• Provides post-sales support and day-to-day business liaison with customers
• Ad hoc duties assigned

Requirements

• Certificates or qualifications equivalent to Diploma Education
• Minimum of 5 years of related working experience preferred
• Proficient in written and spoken English / Chinese
• Good related customer service/sales coordination experience
• Able to multi-task and work with minimal supervision

Mon - Thurs 8:30 a.m. - 6 p.m.

Fri 8:30 a.m. - 5:30 p.m.

Alternate Sat 8:30 a.m. - 12:30 p.m.

This role handles frontline operation role at the workshop

Responsibilities

• Managing all frontline operation in an efficient manner.

• To meet Customer requirements and Principal standard.

• To achieve KPIs target set for all Upselling Programs

• Liaise with the Workshop-in-charge at all times to ensure smooth process flow until the vehicle has delivery after repair.

• Coordinate service operation matters with other franchises (Ad hoc basis).

• Manage WIP invoicing.

• Achieving quality service & maintaining good customer relations

• Attend to all complaint/feedback related to customer issue.

• Monitor KPIs target set for all the up-selling program and take initiative to meet or exceed the targets

• Assist in rolling out new program to up-sell new product within the centre

• Assist in overseeing of on-time delivery of repair vehicle

• Participate in Ad-hoc Project.

Requirements

• Diploma / Degree in Automotive / Mechanical Engineering

• At least 3 years of working experience

• Good communication and interpersonal skills

• Able to work independently and is a strong team player

• Valid Class 3 driving licence

Join Our Friendly Team!

STOREFRIENDLY is one of Singapore's leading provider of self-storage solutions and the only provider in Singapore that has incorporated the usage of robotic self-storage technology. Our clients are mainly businesses and individuals who require clean, safe, climate-controlled and 24/7 access self-storage.

The Group expanded rapidly since its inception in 2019 and now has branches in Paya Lebar, Ubi, Bedok, Bukit Merah, Leng Kee and Clementi. To complement its suite of self-storage solutions, the Group also added moving services, wine self-storage and co-working spaces to our product offerings for customers.

The Group recently acquired its 5th building, Storefriendly Jurong East and is now recruiting more motivated, dynamic and friendly individuals to join the Team to support its expansion initiatives:

CUSTOMER SERVICE OFFICER

Highlights

• NO SHIFT - 5.25 days week - suitable for candidates with family or study commitments.
• Attractive basic salary, allowances and annual bonus
• Good peformance incentives over and above monthly salary.
• Company will consider posting to most convenient branch for candidate.
• Company structure facilitates career progression and job specialisation.

The Job

• Helping customers on-site to select suitable storage units, service and/or merchandise
• Process rental / renewal agreements, collect payment and maintain timely and accurate records
• Help customers to resolve requests or issues with their storage
• Check, report and follow-up on any maintenance issues required in the branch you are in-charge of.
• Prepare and submit reports as required

At Storefriendly, we believe that customer service is our top priority. We want our customers to feel like they're getting the best possible service. That's why we're looking for :

The Candidate

• Friendly and is good at finding solutions
• Patient and understanding
• Able to communicate with people from all walks of life
• Able to work independently and as part of a team

It will be advantageous if you also have at least 1 year working experience, especially if in sales/customer service and can start work immediately.

If you're a people person who loves helping others, then we want to hear from you! Write in now and tell us about yourself, expected salary and earliest availability.

Job Description:

• Coordinate and process administrative activities for customer service parts ordering.
• Supporting MA group internal, ASEAN, US, EU, and Global market needs.
• Liase with vendors and MA SCM for parts ordering and fulfilment.
• Liase with internal customer engineers for parts number, drawing, and technical aspect of requirement.

Responsibilities:

• To achieve SPC part sales goals in order to fulfil business needs and support company growth.
• Familiar with the roles and responsibilities of customer service coordinator roles for order desk.
• Adhere strictly to job process defined by Makino's QEHS policy to achieve to Makino quality standards.
• Enhancement of spare parts from quotation to ordering and shipment in terms of price, response and lead time.
• Assist in spare parts pricing management and to provide weekly / monthly quotation, purchasing, sales and shipment report.
• Perform accurate update of parts in / out of system and to ensure safety stock availability.
• Filing and documentation of all spare parts sales related in terms of ISO management.
• Co-ordinating with Finance in terms of payment, shipment and PGI related.
• Share knowledge with relevant people to help create a knowledge bank and learning organization.
• Mentoring and guide junior service coordinators.

Requirements:

• Diploma / Degree in Business Admin, Supply Chain Management or equivalent
• Minimum 3 years of working experience with data entry, order processing related skills.
• Proficient in computer literate and administrative skills.
• Familiar working experience with Freight Forwarding Procedure and concept.
• Fast learner and agile, able to adapt to dynamic work environment.
• Able to work independently and self-motivated.
• SAP system knowledge will be considered for top priority.
• Able to understand technical drawing and specification will be added advantage
• Able to work in a fast paced and challenging environment.
• Fluent in English and knowledge of Chinese will be an added advantage.
• Good and effective communication skills.

Position : Customer Service Officer

• Salary :$2200-$2400
• Working hours - 8.30am to 5.30pm for Mon - Fri. Sat (Half day) 8.30am to 1230pm (WFH)
• Location : Changi South

Jobscope
Replying emails (responding to clients when required) For example, clients send an email in - requiring for transportation service. The candidate will have to take note and respond accordingly.

Chin Wai Loon Reg No: R24121618

The Supreme Hr Advisory Pte Ltd EA No: 14C7279