Summary

We are seeking a highly organized and proactive Assistant to provide essential support across Finance, Human Resources (HR), and Administrative functions. The ideal candidate will play a key role in ensuring the smooth operation of these departments, contributing to the efficiency and productivity of the organization.

Duties and Responsibilities include the following

(other duties may be assigned from time to time):

Finance Support:

- Assist in processing invoices, expense reports, and payment requests.

- Support the preparation of monthly financial reports and

reconciliations.

- Maintain accurate records and organize financial documents for

audits and compliance purposes.

- Coordinate with vendors for payment and invoice-related queries.

HR Support:

- Assist in maintaining employee records and updating HR databases.

- Coordinate onboarding and offboarding activities.

- Support HR processes such as leave management and performance

evaluations.

- Help organize employee engagement initiatives and training sessions.

Administrative Support:

- Manage office supplies and ensure the workplace is well-stocked and

organized.

- Handle incoming and outgoing correspondence, including emails and

mail.

- Schedule and coordinate meetings, appointments, and travel

arrangements.

- Provide general clerical support, including filing, data entry, and

document preparation.

- Answer and direct phone calls and handle inquiries in a courteous

and efficient manner.

- Manage visitor logs and issue visitor badges as needed.

- Receive and distribute incoming deliveries and coordinate outgoing

shipments.

Others:

- Ad-hoc reports / projects / events

Requirements

- Prior experience in Finance, HR, Administrative, or Reception roles is

an advantage.

- Strong organizational and multitasking skills with excellent attention

to detail.

- Exceptional communication skills, both written and verbal, with a

professional demeanor.

- Ability to maintain confidentiality and handle sensitive information

with discretion.

- Positive attitude, adaptability, and willingness to take initiative.

- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and

familiarity with office equipment.

Interested candidates kindly email your updated resume to [email protected]

**We regret to inform that only shortlisted candidates would be notified**

About Company:

NEU Industries Pte Ltd is established in Singapore since April 2008, distributing medical and pharmaceutical products to hospitals, nursing homes an pharmaceutical manufacturing companies. Products include chemicals, patient trolleys, medical machines, surgical instruments medical pulps consumables, and rehabilitation products. We work closely with end users to design consumable products to meet their needs.

Headquartered in Singapore and having regional offices in Thailand and Malaysia, NEU Industries is poised to bring forth innovative products and solutions close to the hospitals and nursing homes.

Job Description:

• Response to service calls within customer's stipulated service response time

• Attend to service and repair works on site

• Test, install and commission equipment at customer's premise

• Sufficient knowledge about Company’s product to handle customer queries

• Contribute to product improvement and localization of the Company

• Inspect and test equipment, accessories and consumables

• Provide technical presentation and conduct technical trainings (if required)

• Submit weekly technical activities reports or other reports

• Support activities like technical services, exhibitions, customer visits, etc.

. Support overseas affiliated companies when required

Our client is a local company, one of the leading Environmental Services provider. They are looking for a IT Executive to assist their team for the next phase of their business. They are located in West.

Duties of IT Executive:

• Provide support for on-site and remote end-users to resolve IT-related issues, including hardware, software, and network troubleshooting on notebooks, desktops, and related peripherals.
• Conduct installations, system migrations, and problem-solving for various systems.
• Troubleshoot desktop-related issues effectively.
• Maintain and support servers, databases, and IT infrastructure, including performing configuration upgrades.

Requirements:

• Minimum 1 year IT back end support experience
• Minimum ITE/Diploma in Information Technology
• Comfortable to work in fast-paced environment

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv. We regret that only shortlisted candidate will be notified.

Email address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682
EA Reg. No. R24124884 (Tham Wei Sik)

• Maintain friendly and welcoming service to customers.
• Present menu and provide detailed information when asked.
• In charge of table preparation.
• Offer menu recommendations.
• Take accurate food and beverage orders.
• Communicate order details to the Kitchen.
• Serve food and beverage orders.
• Check cutlery and dishes for cleanliness and presentation.
• Arrange table settings and maintain a tidy dining area.
• Clear tables after customers finish dining.
• 6 Days' work week.

Responsibilities

You will assist in the tasks of the Quality Service and Finance units for the client, with a focus on both quality service and finance support, including:

Quality Service tasks:

1. Addressing clients' queries over the phone and via emails.

2. Attending to walk-in clients.

3. Providing administrative support to the QS team as needed.

4. Any other duties assigned by the QS Manager.

Finance tasks:

1. Handling procurement tasks and managing stock of pantry/stationery items.

2. Scanning, filing, and organizing documents.

3. Checking details in SCMS for investigations, processing refunds, and resolving discrepancies in backlog or current cases.

4. Assisting with the implementation of NETS at kiosks.

5. Sending email reminders to Hakams to submit claims.

6. Any other duties assigned by the Finance Officer/Manager.

Working Arrangement:

Working Hours:

Mon to Thurs – 8am to 5.30pm

Fri – 8am to 5pm

Sat-Sun and PHs - Not working

Duration: 6 Months

Location: Lengkok Bahru

Requirements:

1. Diploma in any discipline. Candidates without a diploma but with relevant work experience will also be considered. Fresh graduates are welcome to apply.

2. Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and the ability to work with multiple IT systems.

3. Good communication and writing skills

4. Organized with excellent time management skills and the ability to prioritize tasks effectively.

5. Ability to handle sensitive information with confidentiality.

6. Meticulous attention to detail, ensuring accuracy in document handling, procurement, and financial tasks.

7. Strong problem-solving skills and the ability to identify and resolve discrepancies in a timely manner.

8. A proactive, self-motivated individual who can work independently and collaboratively within a team.

9. Able to handle multiple tasks and work under pressure, while maintaining a high level of professionalism.

10. Passionate about serving the community and demonstrating empathy and respect when dealing with clients and colleagues.

EA License No.: 96C4864

Reg. No.: R22110485 SHANICE LIM XIN NI

Scope of Responsibilities (but not limited to):

· Troubleshoot and repair medical equipment

· Perform scheduled maintenance according to define scope and standard operating procedures

· Close service call with duly completed service reports

· Customer handling and escalation

· Any adhoc duties assigned by superior from time to time

Desired Skills & Expertise:

· Diploma/Degree in Biomedical, Electronics or Mechatronics Engineering

· Ability to effectively prioritize and execute tasks in a high-pressure environment

· Good team player and independent worker with good written and communication skills

· Excellent interpersonal and analytical skills

. Willing to work on standby mode by rotations.

· Experience working with medical equipment will be an added advantage

The Client Service Associate is part of a dynamic team providing concierge-level customer service and patient care at Minmed Health Screeners. The Client Service Associate is an important touch point and a service ambassador when patients attend for Executive Health Screening.

Role & Responsibilities:

• Provide a high level of customer care to patients who arrive for Executive Health Screening
• Manage patients' enquiries and appointments in a professional manner
• Provide information to guide patients towards an appropriate choice of screening packages
• Assist with clinical procedures, including but not limited to measurement of blood pressure and body mass index, conduct of eye test, ECG and other biometric measurements
• Prepare medical reports and process medical results in accordance to protocols in an expedient manner
• Keep proper clinical records in line with requirements of MOH
• Maintain good housekeeping and perform other duties which may be assigned

Requirements:

• Diploma education
• Experience in healthcare or clinic setting advantageous
• Applicants with Hospitality background is an advantage
• Good interpersonal and communication skills
• Strong customer and service oriented posture
• 6 working days

COMPANY BACKGROUND

Company manufacture and provide repair & service of Air-conditioning Chiller. Our customers are from building and construction industries.

Position : Chiller Maintenance & Service Technician

Responsibilities:

· Able to Perform servicing and maintenance on chiller

· Able to Repair and troubleshooting on chiller will be an advantage but not essential.

Requirements:

· ITE/NTC from local technical institution

· Able to communicate well verbally and in written form.

· Team player

· Willing to work overtime

· Those without experience or qualification will also be consider

* Benefits: Medical, insurance, dental

* 5.5 working days

Mon to Fri : 8:30Am to 5:30Pm

Sat : 8:30Am to 12:30Pm

* Salary : $2500 to $3500

Lin Stephanie

EA Registration Number: R23118908

EA Licence No: 23C1729 ( SHR Global Talent )

This role is to provide excellent customer service standards to guests at Brotzeit® restaurant establishments and ensure that guests’ dining experience exceed expectations.

Main Duties and Responsibilities

• Welcome guests in a warm and friendly manner.
• To provide excellent customer satisfaction through exceeding expectations of guests.
• To provide excellent customer service to guests in a timely and friendly manner, ensuring diners a delightful dining experience.
• To perform quality checks in ensuring guests are enjoying their meals and take appropriate action to correct any problems (if any).
• Maintain a high level of customer service by embracing the 8-Steps of Service Excellence as per QSC standards.
• Perform day to day pre-opening and closing activities as per SOPs.
• To adhere to service SOPs.
• Ensure that food hygiene and safety standards are maintained and comply.
• Perform general housekeeping and equipment maintenance duties.
• Report on time, in proper uniform and grooming standard.
• Work together with other team members to provide good quality service.
• Execute any other duties as assigned.

Job Requirements

• At least 1 year of experience working in customer service
• Possess good command of English
• Minimum GCE “N”/”O” level, customer service certificate or certificate in any relevant fields
• Friendly, cheerful and able to work under pressure and in a high-volume environment
• Great team player and customer service oriented
• Possess strong initiative and integrity

This description is a general statement of required major duties and responsibilities performed on a regular and continuous basis. Job roles and responsibilities may be revised from time to time to support business growth and need.

Benefits

• AWS & sign-up bonus up to $700
• 5-day work week, 44 hours
• Work-life balance (flexi timings - 20hrs or 30hrs/wk)
• Staff discount up to 25% and staff meal provision
• Outpatient medical consultation benefit
• Clear and rapid career progression
• Supportive leaders, managers and great colleague
• Birthday gift

We regret that only shortlisted candidates will be notified. Positions will be commensurate based on experience.

Mon - Fri 8:30 a.m. - 5.30 p.m.

Sat 8:30 a.m. - 12:30 p.m

( Alternate Saturday )

Job responsibilities

• To be responsible for the preparation of report required by principal and internal stakeholders

• Be responsible on minutes taking and timely submission.

• To coordinate with internal stakeholders on related matters (e.g. Finance, Human Resource Department, etc.)

• To be in-charge of ensuring documents are being submitted timely with compliance to principal and company guidelines.

• Taking ownership of tracking Work in Progress status, follow up and update status to HOD.

• Preparation of the WIP summary for monthly meeting.

• To be familiar with warranty processes and ensure company adhere to warranty policies and guidelines,

• Ensure all repair orders and invoices are kept in order.

• Any other duties or tasks that are assign by Service Manager whenever needed.

Job requirements

• GCE ‘O’ Level or GCE ‘A’ Level/ Diploma

• 3 years’ experience in relevant industry

• Self-motivated and able to work independently.

• Quality orientation

As a Passenger Service Associate, you play a vital role in creating a pleasant experience for passengers’ departure. You will be a part of a dynamic team, working in an exciting environment where you can gain insight to ground handling operations in Changi Airport. You can look forward to career opportunities, attractive incentives and recognition.

Key Responsibilities:

• Checking in passengers

• Service ambassador to assist and guide passengers on the use of Self Service Kiosk and Auto Bag Drops

• Gate handling duties including communicating with airline crews and coordinating departure activities with various departments

• Guiding and escorting transit passengers from arrival gate to Transfer Holding Area (vice versa)

• Assisting passenger who require special assistance

• Any other Ad-hoc duties assigned by your supervisor

Requirement

• Minimum GCE ‘O’ Level or equivalent

• Able to perform rotating shift work including weekends and public holidays

• Customer Oriented and a good team player

• Comfortable with using computer

• Able to converse and write in English confidently

Working Location:

Terminal 4

Work Timings:

Rotating Shifts (Morning, Mid and Overnight)

Timing will vary depending on operational needs

Role:

• Diagnose and troubleshoot problems with Marine Boilers.
• Carry out repairs on inboard and outboard marine boilers.
• Perform routine maintenance to ensure all shipboard systems are functioning properly.
• Travel domestically and internationally to service jobs on board vessels.
• Maintain cleanliness of the ship and engine room while onboard.
• Provide detailed reports on work performed and communicate the nature of repairs and services to customers.

Safety and Compliance:

• Follow all safety protocols and regulations to maintain a safe working environment.
• Ensure compliance with environmental regulations related to marine services and repairs.

Documentation and Reporting:

• Keep accurate records of all services performed, including time spent, parts used, and labor involved.
• Use service management software to log and track repairs and maintenance tasks.

Team Collaboration:

• Collaborate with other technicians and service team members to ensure efficient workflow and high levels of customer satisfaction.
• Assist in training and mentoring junior technicians as required.
• Perform any other duties as assigned.

Requirements:

• Diploma or equivalent; technical certification or associate degree in marine mechanics or a related field is preferred.
• Minimum of 2 years’ experience in marine service and repair for boilers.
• Strong mechanical skills and ability to solve problems.
• Proficient in using diagnostic tools and marine service equipment.
• Knowledge of marine engines, auxiliary engines, and cargo pumps.
• Ability to read and understand technical manuals and schematics.
• Capable of lifting heavy objects, working in various weather conditions, and performing physically demanding tasks.

Job details:

1. Responsible to plan, organise, track and maintain machinery repair activities and developing preventive/predictive maintenance procedures.

2. Maintaining an internal record of the maintenance of equipment

3. Ability to spot potential issues and act quickly on serious problems

4. Respond to emergency calls for maintenance; Manage the set up and take down of different events. Perform troubleshooting to solve minor repair issues.

5. A good understanding of maintenance machinery and equipment, as well as outstanding written and verbal communication skills in English and Chinese

6. Liaise internally (ops & workshop team) to arrange for servicing

7. Establish, implement, train, and monitor maintenance guidelines.

8. Manage inventory of maintenance supplies and equipment, ordering and restocking as necessary.

9. Any other duties as assigned.

Requirements:

- ITE certificate/Diploma in Mechanical Engineering, Electrical Engineering, or a related field.

- min 2 years of experience in servicing and maintaining heavy machineries, with specific expertise in mobile equipment preferred.

- Excellent problem-solving skills and the ability to work independently

- Good communication skills

- PC literate in MS applications and proficient in spoken and written English

Join Acestes Pte Ltd: A Social Enterprise Making a Difference

Acestes Pte Ltd is a social enterprise dedicated to empowering local workers, particularly those from lower-income families. By providing stable employment and opportunities for growth, we strive to uplift individuals and strengthen our community.

As a Finance & Corporate Service Executive, you will play a vital role in our mission by ensuring the financial health of the company and the seamless operation of corporate functions.

Responsibilities:

• Financial Analysis: Conduct in-depth financial analysis, including budgeting, forecasting, and variance analysis.
• Financial Reporting: Assist in the preparation and analysis of accurate and timely financial reports.
• Data Analysis: Utilize data analytics tools to identify trends and insights to support decision-making.
• Accounts Payable: Process and manage accounts payable invoices, ensuring timely payments and accurate records.
• Payroll and HR Administration: Oversee the timely and accurate processing of payroll, including tax calculations, deductions, and HR-related administrative tasks like data entry and record-keeping.
• Corporate Services: Manage corporate services, including procurement of insurance policies and other corporate needs.
• Account Reconciliation:Reconcile accounts to ensure accuracy and identify discrepancies.
• Project Support: Provide financial support to various projects, including budgeting and tracking.
• Ad-hoc Analysis: Conduct ad-hoc analysis as needed to address specific business needs.

What We're Looking For:

• Strong financial acumen: A deep understanding of financial principles, accounting standards, and analytical techniques.
• Data-driven mindset: A passion for data analysis and the ability to extract meaningful insights.
• Problem-solving skills: The ability to identify and resolve complex financial issues.
• Attention to detail: A meticulous approach to financial data and processes.
• Effective communication: Strong written and verbal communication skills to effectively convey financial information.
• Adaptability: The ability to adapt to changing business needs and priorities.
• Qualifications: Diploma or Degree in Finance, Business, or equivalent. Professional qualification as a CFA/CPA is considered a plus.

Don't have the exact qualifications?No problem! We believe in potentials and are committed to providing training and development opportunities for individuals with the right mindset.

Join our team and contribute to our growth!

1,Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are responded in a timely manner.

2. Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions.

3. Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level 4. Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded.

5. Manage customer expectations and notify Team Lead in the event of unusual surge in calls of a specific nature.

6. Handle initial classification/ prioritization of the incidents. Track the progress of resolution and provide regular updates for follow-up actions and incident status.

Our client is a Education Industry. Due to their current expansion plan, they are looking for a Customer Service cum Admin Executive to join their team, in hopes of developing the current high performing team. They are located in the Central area.

Key Roles and Responsibilities:

• Respond to daily emails and phone inquiries
• Provide support, advice, and counseling to students
• Manage graduation processes, including payment verification and document handling
• Coordinate mid-term test deferments and liaise with students and UC
• Handle exam script viewing requests, including coordination with the Exams Office and students
• Explain transfer contracts to students
• Conduct welcome orientations, LinkedIn workshops, and graduation ceremonies
• Perform class visits as needed
• Oversee ad-hoc projects or audit events
• Manage miscellaneous administrative tasks, such as attendance tracking and course evaluations

Requirements:

• Diploma in any field.
• At least 1 year of customer service and 2 years of administrative experience.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

R24144162 | LAI CHAI LI

5.5 days work week. Attractive Allowances. Great banking opportunity and experience.

1 year contract

Prioritize location nearest to you* Subjected to availability

• Attend to walk-in customers
• Handle over the counter transactions including cash deposits and withdrawals accurately
• Assist in customer's enquiries and ensure bank's service delivery standards are met in achieving total customer satisfaction
• Prospect banking products and services to customers

Job Requirements:

• Customer service centric
• Experience in handling cash transaction and counter experience have add an advantage

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO.

<https://go.persolkelly.com/job/apply/9085>

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tacand the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E
EA License No: 01C4394
EA Personnel No: R22111378
EA Personnel Name: Ong Xin Yee

Our client is a Education Industry. Due to their current expansion plan, they are looking for a Customer Service cum Admin Executive to join their team, in hopes of developing the current high performing team. They are located in the Central area.

Key Roles and Responsibilities:

• Respond to daily emails and phone inquiries
• Provide support, advice, and counseling to students
• Manage graduation processes, including payment verification and document handling
• Coordinate mid-term test deferments and liaise with students and UC
• Handle exam script viewing requests, including coordination with the Exams Office and students
• Explain transfer contracts to students
• Conduct welcome orientations, LinkedIn workshops, and graduation ceremonies
• Perform class visits as needed
• Oversee ad-hoc projects or audit events
• Manage miscellaneous administrative tasks, such as attendance tracking and course evaluations

Requirements:

• Diploma in any field.
• At least 1 year of customer service and 2 years of administrative experience.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

R24144162 | LAI CHAI LI

Our client is a Education Industry. Due to their current expansion plan, they are looking for a Customer Service cum Admin Executive to join their team, in hopes of developing the current high performing team. They are located in the Central area.

Key Roles and Responsibilities:

• Respond to daily emails and phone inquiries
• Provide support, advice, and counseling to students
• Manage graduation processes, including payment verification and document handling
• Coordinate mid-term test deferments and liaise with students and UC
• Handle exam script viewing requests, including coordination with the Exams Office and students
• Explain transfer contracts to students
• Conduct welcome orientations, LinkedIn workshops, and graduation ceremonies
• Perform class visits as needed
• Oversee ad-hoc projects or audit events
• Manage miscellaneous administrative tasks, such as attendance tracking and course evaluations

Requirements:

• Diploma in any field.
• At least 1 year of customer service and 2 years of administrative experience.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

R24144162 | LAI CHAI LI

Our client is a Education Industry. Due to their current expansion plan, they are looking for a Customer Service cum Admin Executive to join their team, in hopes of developing the current high performing team. They are located in the Central area.

Key Roles and Responsibilities:

• Respond to daily emails and phone inquiries
• Provide support, advice, and counseling to students
• Manage graduation processes, including payment verification and document handling
• Coordinate mid-term test deferments and liaise with students and UC
• Handle exam script viewing requests, including coordination with the Exams Office and students
• Explain transfer contracts to students
• Conduct welcome orientations, LinkedIn workshops, and graduation ceremonies
• Perform class visits as needed
• Oversee ad-hoc projects or audit events
• Manage miscellaneous administrative tasks, such as attendance tracking and course evaluations

Requirements:

• Diploma in any field.
• At least 1 year of customer service and 2 years of administrative experience.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

R24144162 | LAI CHAI LI

Outbound Call Associate

• Proactive contact and engage customers to gather critical information through survey activities

• Meet and achieve the individual and company’s key performance indicators

• Acquire a strong knowledge of the products and services, culture and processes

• Provide quality customer service and prompt follow-up to customers over the phone and/or email

• Listen to customers’ needs, probe to redirect to the intent of the question and offer alternative solution

• Resolve customer queries efficiently and escalate issues promptly

• Submit regular reports to Team Lead and propose new ideas and strategies to improve work performance

• Other duties as assigned by Team Lead and/or Branch Head

Requirements

• Diploma / NITEC / GCE ‘O' Level or equivalent
• Minimum C5 for English O level
• Preferably with 1 to 2 years of working experience in call centre environment and/or service related industry


Special Knowledge or Skills:
• Pleasant disposition with good communication skills
• Fluency in a second language
• Computer literate and good typing skills

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Customer Service Executive [Freight Forwarding]

Working Days: Mon-Fri 9am – 6pm / Sat alternative 9am – 1pm
Working Location: Vision Exchange (Jurong East)
Salary: $2800 – $3000

Job Descriptions:

• Handle customers’ shipments.
• Co-ordinate & Liaise with vendors between customers and transporters, warehouse etc
• Provide support to sale department
• Assist in documentation
• Assist in invoicing

Job Requirements:

• With relevant working experience is preferred.
• With Diploma in Logistic / relevant discipline is preferred.
• Training provided

The Supreme HR Advisory Pte Ltd || 14C7279

R22111009 Cheng Kai Ling

Position: CS Executive (1yr contract) - (with potential for renewal)

Working Days: 5 days (Mon-Fri)

Working Timing: 830am – 530pm

Working Location: Fort canning

Starting Salary: $3000 - $4,500

The Customer Service Executive is part of the customer service team running the order-to-cash flow, with key focus on ensuring internal and external customers are taken care of in a timely manner. Other working partners include other functions within the office, 3PL warehouse and so on.

Job Description:

• Hands-on processing and ownership of full order-to-cash function for varied customers across Bangladesh, Thailand, Vietnam, Taiwan, China, Pakistan for a start, but not limited to.
• Ensure timely booking of customer orders (issuance of PI/contracts) in line with SLA to customer.
• Managing letters of credit (LCs) and ensuring compliance when negotiating through bank.
• Communicate updates to customers in any event of adjustments to supplies/shipment schedules. Have good understanding for First Expire First Out (FEFO) rule on inventory utilization, as well as shelf-life & expiry dates of materials
• Review allocation plans with countries where needed and issue pick lists to our 3rd party warehouse
• Responsible for clean shipping documents for drop shipments from our production plants.
• Meticulous preparation of final set of shipping documents in line with customer and/or LC
• requirements, for submission to bank.
• Ensure all necessary documents are available (invoices, CN/DN, freight bills, etc.) and submitted to finance at month end.
• Communicate order status to country sales teams on periodic basis.
• Ad hoc tasks/duties that may be assigned as and when necessary.

Job Requirement:

• Diploma/Degree in relevant field
• Experience in managing OTC for customers around the region
• Possess strong working knowledge and negotiation of Letters of Credit via banks.
• Understands a variety of other payment terms such as open account, D/P (Documents against Payment), D/A (Documents against Acceptance), T/T (Telegraphic Transfer).
• Have experience in SAP R3 or S4 Hana.
• Proficient in Microsoft Office Suite, especially Excel and PowerPoint.

✅The Supreme HR Advisory Pte Ltd EA No: 14C7279

✅SAMUEL SIAW Reg No: R24124745

Position Overview:

We are looking for a proactive and customer-oriented Customer Service Associate to join our team. The successful candidate will be responsible for providing excellent customer support through live chat and email channels, assisting users with inquiries, resolving issues, and ensuring customer satisfaction. This role requires strong communication skills, problem-solving abilities, and a passion for the cryptocurrency industry.

Key Responsibilities:

1. Live Chat & Email Support: Respond to customer inquiries, resolve account-related issues, and provide technical assistance.
2. Dispute Resolution: Handle escalated issues, ensuring timely resolutions and follow-ups.
3. Account Management: Assist with account verification (KYC), security practices, and transaction issues.
4. Compliance & Security: Ensure adherence to company policies and guide customers on secure trading practices.
5. Feedback & Reporting: Collect customer feedback and provide insights to improve services.

Requirements:

• Minimum 1 to 2 years of experience in a customer service role.
• Entry Level Candidates are welcome
• Candidates with no prior experience but interested in cryptocurrency are also welcome to apply, as training will be provided.
• Strong communication, problem-solving, and multitasking skills.
• Fluency in English in communication and writing in order to liaise with English-speaking clients, multilingual capability is a big plus
• Fluency in Mandarin in communication and writing in order to liaise with Mandarin-speaking clients, management and support staff, is preferable
• Willing to work in rotating shifts, including weekends and public holidays.

• Working Location: North
• Hourly Salary: $13.60 per hour
• Contract Duration: 3 Months (subject to extension)
• Mon to Fri Office Hours

Responsibilities:

• Assist customers on their enquiries on schemes and services of the company
• NO SALES INVOLVED
• Training will be provided

Requirements:

• GCE ”O” Level and above
• Preferably with Customer Service experience in the service industry
• Proficient in English and a second language so as to converse effectively with different groups of customers
• Excellent team player who is task-orientated
• Possess Good Customer Service Skills

Interested candidates, please forward a copy of your resume to: [email protected]

We regret to inform that only shortlisted candidates will be notified.

SINGAPOREANS ONLY