• Analysis of Trade Finance user requirements and development of TF software.
• To ensure the business/operational objectives of the new business requirements are well defined
• Performing systematic business analysis
• Validating business requirements to align with business/operations needs as well as IT architecture and security standards.
• Designing functional solutions & user workflows and documenting Functional Specifications.
• To walkthrough requirement and proposed solutions to all stakeholders and get it reviewed and signoff.
• To develop SIT/UAT/NRT scope and approach. To guide Testing team in writing test scenarios/cases and review to get signoff from stakeholders. To rationalize test cases when needed to match with available resources and target timeline.
• To validate SIT test results produced by testing team to signoff.
• To assist users in planning/executing UAT, analyzing defects, and defining defects priority for fix delivery by development team.
• Documenting/reviewing user manuals and release notes as required
• Assist in providing tactical/strategic solutions for new client requirements
• Assist in the conversion/migration exercise where necessary
• For production defects, perform functional analysis and propose solutions.
• Ensure Bank compliance policies and CIB ITO APAC standards/practices are strictly followed.

Technical Competencies

• Hands on database SQL knowledge
• Strong understanding of standards such as XML, SWIFT, EDIFACT, ISO20022 & data transformations.
• Strong functional & business analysis skills with ability to communicate and bridge between business/operations & IT.
• Good functional experience in Supply chain/Trade Finance/Electronic invoicing applications is preferred.
• Good team player with great commitment and attitude.
• Good communication and coordination skill among multiple teams that are cross cultural and cross country.

6 Days work ( Off on Weekday )

7 Days AL

Performance Bonus

Job Description

● Preparation for opening and closing of shop

● Serve food and beverages promptly and courteously

● Clear and reset tables after guests have finished dining.

● Maintain brand and outlet SOPs to enhance productivity and service quality across all outlets

● Ensure compliance to food safety, hygiene and sanitation standards

● Address and resolve customer complaints and issues promptly and professionally

Requirements:

● Inexperienced candidates are welcome to apply

● Flexibility to work shifts, including evenings, weekends, and public holidays.

● Good customer service and willing to learn attitude

Interested applicants kindly apply through this job portal or email to [email protected] and I will be in touch with you shortly.

Regret only shortlisted candidates will be notified.

Goh Boon Hui R24122338
Just Recruit Singapore Pte Ltd - EA12C6295

Job Summary:

Ensure the smooth operations required at the front line operations in food service.

Key Responsibilities:

• Ensure that all of the following is ready for service 15 minutes before meal times in terms of food served according to the menu planned, food garnishing, counter temperature, food displays, serving gears, merchandising posters, and price tags.

• Ensure that all food counters and displays are clean and tidy at all times.

• Ensure that all customers are served promptly and duly.

• Ensure that all areas around food counters are clean and spotless including floors, walls, counters and equipment.

• Ensure that food served during meal times are prepared and dished out according to the hygiene and safety regulations required by corporate standards and governmental regulations.

• Serve food in the assigned plates or holding receptacles in the portions approved by the client to customers during meal times.

• Attend weekly service meetings to improve and enhance service level.

• Handle customers’ feedback duly and ensure that all actions taken are reported to the Unit Manager after each meal.

• Ensure the safe operation of all cleaning equipment and report to the management of any faulty equipment.

• Responsible to wear the uniform that is provided and to maintain a neat and professional appearance at all times.

• Perform all other duties as and when assigned by Senior Catering Assistant.

RESPONSIBILITIES AND DUTIES

· Cook and prepare a variety of food products (Training will be provided)

· Manage food preparations and cooking, safety and hygiene practices to ensure our customers received the exceptional culinary quality and experience

· Ensure areas are clean and tidy at all times

· Uphold personal hygiene and dress code standards

· Communicate effectively across all departments from kitchen to front of house

· Manage Inventory and stock receipt

· Stand in as a service crew if there are no order in the kitchen

QUALIFICATIONS AND SKILLS

· Able to communicate in both English/Mandarin

· Basic cooking skill to prepare bar food (Mainly deep-fry)

· Outgoing, presentable and service-oriented

· Team player, discipline and self-starter

· Able to work shifts, weekends and public holiday

· Candidates without any experience are absolutely welcome

Why join us ?

1. Attractive Gross Remuneration

2. Various allowance/incentive such as:

· Night Shift Allowance

· 13th Month AWS

· Perfomance Bonus

· 5 Rest Day Per Month

• Up to 18 days Annual Leave
• 5-day work week
• 2-Year contract, convertible
• Up to $2400 Per Month
• Multiple clinics

Responsibilities:

• Ensure the clinic operates efficiently and meets service standards.
• Support a smooth patient experience with accurate registration, discharge, appointment bookings, cashiering, and billing inquiries.
• Assist doctors/nurses with chaperone duties and prepare consultation documents.
• Handle requests, emails, and phone inquiries.
• Support the clinic manager with administrative tasks.

Requirements:

• Minimum O Level qualification
• Relevant experience is advantageous

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).

This authorizes us to:

Contact you about potential opportunities.

Delete personal data not required at this application stage.

To withdraw consent, email [email protected].

All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Law XinXuan Stesha - Outsourcing Team

ScienTec Consulting Pte Ltd - 11C5781

Our client provides advanced instruments and systems designed for high performance across various industries.

• Prepare service and spare parts quotations to customer inquiries.
• Build and maintain strong customer relationships to ensure high-quality service and support.
• Perform in-house repairs and on-site commissioning for gas and water quality analysers, CEMS, and AQMS, troubleshoot issues.
• Collaborate with customers to address service concerns and offer technical solutions.
• Support the project team in conducting FAT and SAT and deliver product training to end users and distributors.

Requirements:

• Degree in Mechanical Engineering/Environmental Science Engineering or equivalent.
• At least 2 years of experience in the analytical instruments.
• Good knowledge of gas analyzers, CEMS, and water quality analyzers.
• Customer-oriented with a positive attitude, along with excellent planning and time management skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Monday – Friday, 8.30am – 5.30pm

Location: Jurong East

Responsibilities

• Address equipment faults at customer locations.
• Coordinate with customers and subcontractors for project tasks.
• Supervise work progress to uphold schedule and quality benchmarks.
• Ensure prompt delivery of materials and equipment for site installations or fault repairs.
• Perform routine maintenance for clients.

Requirements

• 2-3 years’ hands-on experience in troubleshooting of card access systems, alarm systems, CCTV, etc
• Standby duty is required
• Possess a valid class 3 driving license

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

We regret to inform that only shortlisted candidates would be notified

We wish you all the best in your career search.

You are welcome to visit our website at www.rdtpsg.com

RD Trusted Partners Pte Ltd| EA License No.: 24C2352

Chee Wei Qian (Sandy) | EA Personnel No.: R24125920

Join Acestes Pte Ltd: A Social Enterprise Making a Difference

Acestes Pte Ltd is a social enterprise dedicated to empowering local workers, particularly those from lower-income families. By providing stable employment and opportunities for growth, we strive to uplift individuals and strengthen our community.

As a Finance & Corporate Service Executive, you will play a vital role in our mission by ensuring the financial health of the company and the seamless operation of corporate functions.

Responsibilities:

• Financial Analysis: Conduct in-depth financial analysis, including budgeting, forecasting, and variance analysis.
• Financial Reporting: Assist in the preparation and analysis of accurate and timely financial reports.
• Data Analysis: Utilize data analytics tools to identify trends and insights to support decision-making.
• Accounts Payable: Process and manage accounts payable invoices, ensuring timely payments and accurate records.
• Payroll and HR Administration: Oversee the timely and accurate processing of payroll, including tax calculations, deductions, and HR-related administrative tasks like data entry and record-keeping.
• Corporate Services: Manage corporate services, including procurement of insurance policies and other corporate needs.
• Account Reconciliation:Reconcile accounts to ensure accuracy and identify discrepancies.
• Project Support: Provide financial support to various projects, including budgeting and tracking.
• Ad-hoc Analysis: Conduct ad-hoc analysis as needed to address specific business needs.

What We're Looking For:

• Strong financial acumen: A deep understanding of financial principles, accounting standards, and analytical techniques.
• Data-driven mindset: A passion for data analysis and the ability to extract meaningful insights.
• Problem-solving skills: The ability to identify and resolve complex financial issues.
• Attention to detail: A meticulous approach to financial data and processes.
• Effective communication: Strong written and verbal communication skills to effectively convey financial information.
• Adaptability: The ability to adapt to changing business needs and priorities.
• Qualifications: Diploma or Degree in Finance, Business, or equivalent. Professional qualification as a CFA/CPA is considered a plus.

Don't have the exact qualifications?No problem! We believe in potentials and are committed to providing training and development opportunities for individuals with the right mindset.

Join our team and contribute to our growth!

1,Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are responded in a timely manner.

2. Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions.

3. Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level 4. Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded.

5. Manage customer expectations and notify Team Lead in the event of unusual surge in calls of a specific nature.

6. Handle initial classification/ prioritization of the incidents. Track the progress of resolution and provide regular updates for follow-up actions and incident status.

Job Description

• Industry/ Organization Type: Manufacturing
• Position Title: Service Technician (Printer)
• Working Location: Aljunied
• Working Hours: 5 days (3 days in Singapore, 2 days in Johor) (8.30am – 6.00pm)
• Salary Package: Basic $2,100 + AWS
• Duration: Permanent

Key Responsibilities

• Provide on-site technical support and maintenance for printers, ensuring they operate efficiently and effectively.
• Perform troubleshooting, diagnostics, and repairs on various printer models.
• Conduct routine maintenance and servicing to prevent equipment breakdowns.
• Install and set up new printers and related equipment at customer sites.
• Provide technical training and support to customers on the proper use and maintenance of printers.
• Maintain accurate service records, including details of repairs, parts used, and customer interactions.
• Coordinate with the technical support team to resolve complex issues and ensure customer satisfaction.
• Travel between Singapore and Johor to provide service coverage as required.
• Ensure compliance with safety guidelines and maintain a clean and organized work environment.
• Stay updated with the latest printer technologies and industry trends.

APPLY NOW!!!

• GCE O-Level or higher.
• 1 year of experience in servicing and repairing printers or similar equipment is advantageous.
• Strong technical skills with the ability to diagnose and fix hardware issues.
• Good understanding of printer mechanics and electronics.
• Excellent problem-solving and troubleshooting abilities.
• Strong communication and customer service skills.
• Ability to work independently and as part of a team.
• Willingness to travel between Singapore and Johor as required.

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #67174 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Responsibilities:

• Work closely with the Assistant Manager and provide courteous services to guests. Respond efficiently and tactfully to guests’ complaints, requests and inquiries.
• Provide courteous and efficient service, striving to fulfill each guests’ request whenever possible. Ensure all telephone calls are promptly handled within three rings.
• Handle cashiering functions and adhere to the residence’s Standard Policies & Procedure.
• Maintain good guest relations with in-house guests at all times, projecting a courteous and hospitable attitude.
• Be familiar with all room types and rates in the hotel, as well as their availability status and upsell whenever possible.
• Take ownership of problems and promptly handle guest complaints according to established procedures. Report to the supervisor for further follow-up when necessary and submit glitch reports as necessary.
• Ensure guest room security, emergency, and fire procedures are followed, and encourage the use of Safe Deposit boxes (El-Safe) while adhering to related policies & procedures.
• Acquire knowledge of hotel facilities, functions, major city attractions, and events to provide accurate information to guests upon request. Maintain a professional, courteous working relationship, and ensure effective communication with all hotel personnel.
• Maintain a well-groomed appearance and a tidy work area, upholding the highest standard of personal grooming.

Requirements:

• Minimum Diploma in Hospitality
• Able to perform rotating shifts
• Positive attitude and outgoing personality and good public relations skills
• Previous experience in hospitality and Opera knowledge will be advantageous

We provide Products & Services to the Oil & Gas, Petrol-Chemical, Chemical, Power & Utilities Industries. We are looking to fill up the position of 'Sales & Service Engineer'.

Job Responsibilities:

A. Sales Functions:

• To visit and provide Sales support to all after-market customers in Singapore territories, and West Malaysia if required

B. Service Functions:

• Commissioning of equipment, co-ordinations of installations of equipment, troubleshooting and technical support to customers and in-house executions.
• To write technical reports after service jobs are completed.

Job Requirements:

• Degree / Diploma in Engineering/ Technical Subjects, are preferred or equivalent.
• Salary will be commensurate based on experience and qualification
• Candidates with Sales Experience will be an advantage. Those without Sales Experience and with a good Sales attitude are to be considered.
• Candidates with Project Coordination Skills will be an advantage.
• Applicant MUST hold a valid Class 3 driving license
• Salary Package consisting of Monthly Salary & Sales Commission.
• Candidates who seek to be Professional Sales Engineers, willing to work hard and honest, will be the most suitable person to fill in this position.
• We do not provide Work Pass
• Junior and Senior position levels are available

• Prepare and provide service and spare parts quotations in response to customer inquiries.
• Carry out service tasks, including in-house repairs and on-site commissioning for various gas and water quality analyzers, CEMS, and AQMS.
• Troubleshoot analyzer issues and offer solutions to customers in line with company’s standard procedures and safety guidelines.
• Develop and nurture strong relationships with customers while delivering excellent service support.
• Collaborate with customers to address service-related concerns and provide technical solutions.
• Assist the project team with conducting Factory Acceptance Tests (FAT) and Site Acceptance Tests (SAT) for projects.
• Identify new opportunities for preventive maintenance contracts and other service agreements.
• Provide product training and support to end users and distributors.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd

EA License No: 20C0270

Responsibilities

• Assist all aspect of the front desk (including check-in/outs)
• Attend to guest’s enquiries, request and complaints in a timely and courteous manner
• Co-ordinate/liaise with other departments in all areas of operations: housekeeping, room service, maintenance, reservation.

Requirements

• Minimum GCE ‘O’ Level and above
• Relevant experience in similar capacity would be an advantage
• Team player, work independently
• Excellent interpersonal and communication skills
• Able to work 3 rotating shifts / Weekends / PH

About Us
Abeam Consulting is a global professional services company that specializes in delivering business transformation and technology solutions to clients across a wide range of industries. With a global presence and over 7500 employees worldwide we aim to be the transformation partner of choice for all of our clients.

About the Team

The Enterprise Transformation (EX) team is the current SAP Partner of the Year for Singapore and also SAP’s Regional Strategic Partner. The EX team is continuously looking to build its capabilities and competencies in line with SAP’s regional strategy and in working with our clients both old and new on their transformation journey.


Job Title: SAP Service Delivery Manager

Job Description: SAP Service Delivery Manager is responsible for overseeing the delivery of SAP services to clients, ensuring high levels of customer satisfaction, and managing the performance of the service delivery team. This role involves coordinating with various stakeholders, managing budgets, and ensuring that service delivery processes are efficient and effective.



Pre-requisites requirement:

• Must have experience in managing SAP ERP AMS projects.
• Must be equipped with any SAP modules (with certifications) and deep knowledge in any modules, e.g. FICO, HCM, SD, MM, WM, PP, EWM, etc.
• Must have experience in supporting pre-sales. Able to engage and manage customer independently
• Must have experience in S/4HANA support
• Logical and structured thinking
• Motivated to learn new technology
• Cloud experience

Responsibilities:

• Oversee the delivery of SAP services, ensuring they meet client requirements and are delivered on time and within budget.
• Act as the primary point of contact for clients, addressing any issues or concerns and ensuring a high level of customer satisfaction.
• Lead and manage a team of service delivery coordinators, process analysts, technical leaders, and engineers.
• Track and report on service delivery performance, using key performance indicators (KPIs) to identify areas for improvement.
• Identify and resolve any issues that may impact service delivery, working closely with technical teams to implement solutions.
• Manage the budget for service delivery, ensuring that all services are delivered cost-effectively.
• Implement best practices and continuous improvement initiatives to enhance service delivery processes.

Requirements:

• Must have more than 10 years of relevant experience in any SAP modules with 4 years as a Service Delivery Manager
• Strong background in any modules, e.g. FICO, HR, SD, MM, WM, PP, EWM, etc.
• Has experience in S/4HANA or cloud implementation
• Motivated to learn new technology
• Working in tight deadlines and short notice is very common
• Readiness to learn and deliver additional modules

Why Join Us
At Abeam Consulting, we place a strong emphasis on collaboration, and helping our employees grow and develop their skills, offering a supportive and empowering work environment. With a presence in multiple countries and a diverse range of clients, Abeam Consulting offers an exciting and dynamic workplace for individuals looking to build a career in consulting. Abeam Consulting has also recently joined SAP’s regional strategic partner initiative as their first regional partner in the region and has also been recognized by UiPath as a Diamond Partner in providing RPA solutions. With such accolades, we aim to continue driving enterprise and digital transformation initiatives in order to transform the way people work and communicate in the digital age. In addition, our industry team is working tirelessly in order to bring more solutions to the banking and finance sector.

What you will do:

Installs more complex required system field devices and commissioning using standard configuration and commissioning tools. Troubleshoots and resolves problems. Responds to basic warranty calls. Keeps JCI, contractors, and the customer informed of job progress and issues as needed.

How you will do it:

• Responsible for attending to system breakdown calls and carry out scheduled preventive maintenance.
• Coordinate and monitor work progress with the customer and relevant parties for information to expedite installation and supervise sub-contractors work at the site.
• Check and ensure all installations conform to project specifications, and be able to manage system applications, drafting, database generation and commissioning of the systems under your care.
• Perform 24/7 standby duty for complaint and breakdown.
• Ensure safety procedures and conduct during service or repair.

What we look for:

• ITE/Diploma with minimum 1 year’s relevant experience handling preventative maintenance, repair, installation, commissioning, and general servicing activities.
• Service experience in the fire protection field/BMS/Security systems required for this role.
• Willing to standby and back up after office hours
• Willing to learn new things with good attitude.
• Entry level candidate are welcome to apply.

Job Description:

• Provide technical on-site support (hands on) on equipment in semiconductor industry
• Ensure customer support and satisfaction
• Build up strong relationships with existing and potential customers and manage expectations
• Follow up on technical items, continuous improvement programs and escalations with customer
• Channel communication with Asian service head

Expectations:

• High level of technical knowledge: Experience in automation machines … robotics, control, sensors
• Experience in semiconductor production environment will be an advantage
• Self-driven, self-organized and self-motivated
• Hands on mentality, sense of urgency, ready to take the extra mile
• Positive open minded personality with excellent communication skills
• Fluent in English

Job Description

• Industry/ Organization Type: Manufacturer (Commercial Cleaning Equipment)
• Position Title: Service Technician/Technician
• Working Location: Gul Crescent (Transport provided at Boon Lay, Lakeside, Chinese Garden, Yew Tee)
• Working Hours: 5 days (Monday-Friday, 8:15 AM-5:30 PM)
• Salary Package: Up to $2600 + OT + AWS + Variable Bonus
• Duration: Permanent Role

Key Responsibilities

• Perform maintenance and repair tasks on various electrical and electronic systems, both outdoors and within the company workshop.
• Troubleshoot issues effectively to ensure minimal downtime.
• All other assigned duties.

APPLY NOW!!!

• Minimum Professional Certificate/NiTEC (Electrical & Electronic Engineering / Electrical Engineering).
• At least one year of experience in customer support and repair of forklifts, automobiles, and heavy industrial equipment.
• Must have knowledge of AC & DC motors, single-phase & three-phase systems, lead acid & lithium batteries, electrical control circuits, and hydraulic systems.
• Possess a Class 3 driving license or equivalent.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #65053 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

The Service Delivery Director leads Singtel Enterprise Business (SEB) managed services projects, overseeing account teams, customer engagement, and service delivery operations. They ensure teams meet SLA targets, drive customer experience improvements, and manage service delivery across functions.

They are responsible for budgeting, financial management, and resourcing strategies for their portfolio, including managing third-party vendors.

The Director will also mentor teams, sponsor continuous service improvement programs, and champion digitalization initiatives to enhance delivery.

The Director will also collaborate with the Business Segment Head/Lead, the Director handles customer engagement within the Global Delivery organisation.

Service Delivery

Service Delivery encompasses the end-to-end deliverables specified in the Service Contract provided by Singtel Group (or its subsidiaries).

This includes service governance, client engagement with customers, and managing the expectations and outcomes for both external and internal senior stakeholders and also focuses on account growth and ensuring an excellent customer engagement experience.

The Service Delivery Director is responsible for managing multiple account delivery teams in alignment with Singtel's commitments to various service contracts.

The Service Delivery Director is also expected to develop strategic and tactical plans to ensure delivery meets contractual obligations to customers. Key responsibilities include (but are not limited to): -

• Driving service delivery to meet and exceed contractual SLA commitments.
• Sponsoring delivery teams in implementing digitalization initiatives to enhance efficiency and improve the service engagement experience.
• Managing senior stakeholders (e.g. CxOs, VPs, and IT Heads) through effective communication and portfolio management during major incidents.
• Building and strengthening client relationships through in-depth knowledge of customer domains.
• Identifying opportunities and supporting the Sales Team in pursuing new business prospects to grow the EWO portfolio.

Operations

The Service Delivery Director is expected to lead both the Service and Technical delivery team in day-to-day operations matters, and ensure services are delivered with pride and sustainable model to meet our SLA deliverables.

Operation delivery includes leading team on delivery excellence, and drive towards continuous service improvements, and to enhance the service values to the customer.

The Service Delivery Director is also expected to engage and manage 3rd party partners and vendors, to align their delivery competency and capabilities with Singtel service contract to our customers.

Financial Management

The Service Delivery Director is expected to manage the financials for the service portfolios under the purview, in accordance with the Business Case of the service contracts on Cost of Delivery, recovery of cost in respective cost centre in a healthy state.

Financial management responsibilities include but not limited to: -

• Annual AOP budgeting, financial planning across the portfolio.
• Manpower and resourcing budgeting
• Operation run rate and forward planning
• Monthly financial status tracking and progressive report
• Operations and Financial optimization

People and Growth

The Service Delivery Director is expected to coach and mentor Associate Directors, Service Delivery Managers, and delivery teams, whether under direct or indirect management (e.g., third-party partners or contractors). This includes providing thought leadership and demonstrating strong people management skills for the various teams within the service portfolios.

The Service Delivery Director is responsible for developing a Portfolio Strategy and Tactical Performance Measurement for the teams under their supervision. They should adopt a top-down approach to KPI setting for the delivery teams within the portfolio.

The Service Delivery Director should conduct routine communication sessions with members of the delivery teams and their direct reports to provide directives and guidance. This includes holding weekly, monthly, quarterly, semi-annual, or annual meetings, as well as one-on-one sessions and performance assessments, as required.

Corporate Engagement

The Service Delivery Director would support Global Delivery 5 key initiatives within their portfolio: -

• Customer First,
• Quality First,
• People First,
• Digital First,
• Security First,

The Service Delivery Director would support any other Singtel and/or SEB corporate program and events, as required.

The Service Delivery Director would support and promote collaboration within the delivery teams, Singtel and/or SEB organization.

Skills for Success:

• Degree holder
• ITIL Foundation
• Min. 15 years in general IT service delivery, in 1 or more Technical Domain or Min 8-10 years working in enterprise scale IT environment
• Experience with Service Delivery Management / Project Management / proficient in at least 2 or more technical workstreams (Network, System, DB, Storage, Hosting, Cloud, Workplace services, Telco services)
• Executive Stakeholders Management
• People management
• Presentation skills
• Project P&L & Portfolio Financial Management

30 Bencoolen, is a contemporary boutique hotel located in the heart of the arts and cultural district, offers a cool and contemporary ambience in an ideal central location, a short stroll away from City Hall and Orchard Road.

Job Highlights:

• 5-day work week
• Career Progression Opportunities
• Dynamic team

Job Description:

• Reporting to the Assistant Front Office Manager, you are responsible in directing the welcome experience whilst ensuring compliance with all policies, brand standards and satisfaction of guests’ needs.
• You should be a people person who is courteous, efficient and enjoys to meet and serve .
  
  As a Guest Services Executive, your duties and responsibilities will include:
• Performing all front desk duties including confirming reservations (emails/phone/over the counter), occupancy and audit reports, cashiering, room assignments, guest check-in and check outs in a friendly and efficient manner.
• Providing hotel and travel information and sharing local tourist insights.
• Handling guests’ inquiries and providing prompt responses and assistance
• Analyzing and resolving problems while exercising good judgment
• Ensuring a high level of customer service is consistently maintained.
• Develop and maintain positive working relationships with others.
• Maintaining confidentiality of all guests' information and hotel data.
• Escorting guests to their rooms, making personal deliveries for guests, conducting room and hotel tours.
• Reporting accidents, injuries, and unsafe work conditions to the manager.
• Adhere to all company policies, procedures and etiquettes.
• Perform other departmental or cross departmental job duties as requested by management.
  
  Job Requirements:
• Diploma or equivalent in Hospitality Management / Business Administration.
• 2 years of experience in Guest Services, Front Desk or related professional field.
• Computer literate and proficient with Microsoft Office.
• Able to perform shift work including nights, weekends, and/or public holidays.
• Good understanding/knowledge of using the hotel property management system.

1. Responsible for providing excellent service standards at all times, and to ensure courteous and efficient food and beverage services to the customers. This includes but is not limited to the following:

• Be proactive and vigilant in service.
• Interact with customers in a pleasant and calm manner.
• Handle table reservations.
• Greet all customers by name warmly, with an appropriate greeting.
• Direct customers to table
• Keep updated on current menu (e.g. specialties, menu deviations, to be aware if kitchens staff are running out of items, etc.)
• To take orders – Present menu, suggest and recommend items appropriately, assist in drink selection, inform customers about food preparation details, communicate specific customer needs to chefs.
• Properly open and pour wine at table-side.
• Maintain proper dining experience – Delivery items promptly, fulfill customer needs, clear tables, refill glasses, offer desserts and drinks, bid a fond farewell to customers, etc.
• To attend and respond to the customers’ needs promptly and professionally.
• To present bills to the customers, collect payment and give to the cashier, return change or credit card to the customers.

2. To comply with grooming and appearance standards at all times.

• Adhere to grooming standards consistently.
• Always wear a smile.
• Maintain positive body posture (e.g. do not slouch).

3. To prepare the F&B outlet for daily operations. This includes but is not limited to the following:

• Prepare table, lay out napkins and utensils.
• Ensure condiments are refilled.
• Perform all other preparation tasks.
• To perform general housekeeping and cleaning duties, including sweeping, mopping, cleaning glasses, furniture & fittings and laying of tables etc.

4. Any other appropriate duties and responsibilities as assigned.

• Excellent communication skills
• Interpersonal skills, active listening
• 1 year previous Service desk or equivalent experience
• Attend to Phone, Email and any other online queries where applicable
• Excellent organisational skills
• 1 year previous Service desk or equivalent experience
• Managing incidents including business expectations and communication
• Strong knowledge of Microsoft based operating systems, MS Outlook and MS Office
• ITIL Knowledge will be a plus
• Comply to process and procedures
• Admiistrative tasks


Must have Talent / Skills

• Minimum a diploma in Information Technology or equivalent
• Minimum 1 year of relevant working and technical IT experience
• Pleasant disposition and good social etiquette with good spoken and written English
• Good telephony and problem solving / troubleshooting skills
• Good customer service attitude
• Process Driven
• Able to liaise with Customer for daily operations

• Minimum a diploma in Information Technology or equivalent
• Minimum 2 years of relevant working and technical IT experience
• Pleasant disposition and good social etiquette with good spoken and written English
• Good telephony and problem solving / troubleshooting skills
• Good customer service attitude

Job Descriptions:

• Ensure smooth daily administration and operation of the office.
• Planning and implementing the global administrative and general affairs management system, including the establishment of various standard forms, meeting SOP, introduction, and teaching of clerical tools, etc.
• Upkeep cleanliness and maintenance of facilities including liaising with vendors, upkeep of first aid supplies and fire-fighting equipment, ensuring reception and meeting rooms readiness at start and end of day.
• Record and update office inventory, ordering of stock.
• Manage procurement and replenishment of office, centers’ required consumables, stationery, and supplies.
• Provide logistics support such as room booking, prepare beverages, projector etc.
• Diary management and arranging appointments, booking meeting rooms and conference facilities.
• Other duties as assigned by Senior Management.

Job Requirements:

• 3-5 years relevant experience, such as co-working or sharing office management experience.
• With developed global administrative affairs, property management capabilities and SOP establishment experience is a plus.
• With project management experience is a plus.
• With office renovation experience is a plus.

Job Description

• Coordinate and monitor service arrangement. (Such as, Travel plans, accommodation, and VISA application etc)
• Handle administration and paperwork.
• Ensure efficient in assisting our clients with any requirements, handling feedback, provide direction and give suggestions.
• Prepare for consultation and recommendation report when required
• Handle clients’ mails, messages, and answering phone calls
• Supervise and ensure the smooth and efficient ongoing project
• Supervise on project budget, schedule, quality.
• Ensure clients receive an optimum level of service and care at all times
• Ensure vigilance of any service discrepancies
• Perform any other reasonable duties and responsibilities as requested by superior or management.

Requirements:

• Degree in Business Management/Project Management/Tourism/Hospitality.
• Min 5 years of relevant experience, preferably in field of hotel management, restaurant management, logistics, education, airport, or tourism industry.
• Familiar with working regulations and environment in Singapore and Asia Pacific.
• Self-motivated and open-minded with ample cultural awareness and eager to work in a multi-cultural environment.
• Proficient in Microsoft office and Project Management
• Good attitude, strong communication, interpersonal and customer service skills.
• Excellent judgment, attention to detail and ability to handle confidential information.
• Proficiency in Word, Excel, PDF,PPT and other Window Office programs
• Proven experience as concierge, customer service or from hospitality related industries would have advantage for this role.
• Having Experience service VVIP or VIP

• Working Location: Bishan
• Monthly Salary: $2390 per month
• Able to commit immediately till end January 2025 (Subject to monthly extension)
• Office Hours

Responsibilities:

• Assist customers with their enquiries on services of the company
• NO SALES INVOLVED
• Training will be provided

Requirements:

• GCE ”O” Level and above
• Prior Customer Service experience in the service industry will be advantageous
• Proficient in English and a second language so as to converse effectively with different groups of customers
• Excellent team player who is task-orientated
• Possess Good Customer Service Skills

Interested candidates, please forward a copy of your resume to: [email protected]

We regret to inform that only shortlisted candidates will be notified.

SINGAPOREANS ONLY