Administrative Executive (1 Year Renewable Contract)/ Customer Service Officer

• Provide support for administrative tasks such as printing, scanning, filing, data entry, reception/mailroom.
• Responsible in handling Administrative duties and Customer Service.
• Working Hours: 9am to 6pm(Monday to Friday).
• Work location: Raffles Place
• Contract is rewable depending on performance.
• Working experience in Financial/Banking instituition or MNC is preferred.

If you have meet the job requirements that we are looking for or wish to find out more on this role, please contact us or apply in-confidence to us with you updated MS Word Resume to : [email protected]

Kelvin (Reg. No. R1872625)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

Job Opportunity: Customer Service Assistant, Membership (Temporary)

Location: One Marina Boulevard (Nearest MRT: Raffles Place)
Working Days: Monday to Friday
Working Hours: 8:30 AM to 6:00 PM (1-hour lunch break)
Duration: ASAP to 31 March 2025
Number of Headcounts: 2

Compensation:

Hourly Rate (Based on Qualifications):

• Under Diploma & O/A Level: $10/hr
• Diploma: $11/hr
• Undergraduate: $12/hr
• Degree Holder: $15/hr

Key Responsibilities:

1. Customer Interaction:Support counter and concierge duties.
   Handle membership enquiries, UTAP claims, gift claims, and hardship grant applications.
   Create CRM cases and update the daily appointment list.
   Assist with membership sign-ups, assistance program submissions, and card replacements.
   
2. Reporting:Extract daily, weekly, and monthly CRM performance reports.
   
3. Administrative Tasks:Conduct outbound calls for appointment confirmations.
   Perform data entry and other ad hoc duties as assigned.
   

How to Apply: Send your resume to:

Administrative Executive (1 Year Renewable Contract)/ Customer Service Officer

• Provide support for administrative tasks such as printing, scanning, filing, data entry, reception/mailroom.
• Responsible in handling Administrative duties and Customer Service.
• Working Hours: 9am to 6pm(Monday to Friday).
• Work location: Raffles Place
• Contract is rewable depending on performance.
• Working experience in Financial/Banking instituition or MNC is preferred.

If you have meet the job requirements that we are looking for or wish to find out more on this role, please contact us or apply in-confidence to us with you updated MS Word Resume to : [email protected]

Kelvin (Reg. No. R1872625)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

Job Scope

- Attend to customers’ inquiry

- Prepare and process Air Export booking request

- Arrange for collection of cargo at customers’ premise

- Provide booking confirmation and flight details to customers

- Mange customers’ expectations and complaints

- Correspond with overseas offices on shipment status and inquiries

- Verify invoices from vendor

- Prepare customers’ report

Requirement

- Must be familiar with Microsoft Word and Excel

- Must be able to work independently

- Must be able to converse in English for handling English speaking clients through email and phone

- Must possess a sense of urgency and responsibility in work

- Outgoing personality

- Willing to learn with good attitude

- Prior work experience in this industry is not required, but will be at advantage

- Training will be provided

Mon to Fri 8.30am - 6pm

• Process customer orders promptly with accuracy.
• Handle inquiries, complaints, and resolve customer issues.
• Ensure orders are delivered smoothly and correctly.
• Manage and archive customer service documents efficiently.
• Provide administrative support as needed when assigned.

Requirements:

• Minimum Nitec/Dip with at least 1-2 years of working experience.

Interested candidates please send in your resume to:

Yvonne Suan Ying Zhen

CEI No: R24122857

Email: [email protected]

EA License No: 99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

Job Description:

• Deliver prompt and efficient service to order processing via call centre hotline, email, sales order
• Ensure that critical information with regards to urgent delivery, special timing request are communicated and followed up with the delivery section till completion of delivery
• Ensure procedures for processing of item with sales restrictions, orders that require price approval and other principal specified requirements are strictly adhered to
• Manage and co-ordinate the flow of information between customers, principals, warehouse and delivery team concerning status of orders/ delivery arrangements and wrong orders.
• Verify and analyze information provided. Resolve issues on the spot whenever possible, otherwise assign task to relevant departments for resolution or rectification of feedback.
• Provide admin support when necessary. E.g. Filing, data entry, retrieval of documents, etc or any other duties assigned.

Job Requirements:

• Min Diploma

Interested candidates do attach your resume to [email protected]

Attn: Angela Celeste Poh Li Ying (R2095367)

Recruit Express Pte Ltd (99C4599)

Customer Service Executive - Full Time

We're looking for a meticulous and independent individual to join our team.

You will be in charge of attending to customer's emails

• Reply to all online enquiries and is responsible for efficient, prompt and thoughtful response to customers.
• Handle and resolve customers' complaints, provide appropriate solutions, and follow up to ensure resolution.
• Process exchanges, returns and issue credits
• Uphold efficiency and customer satisfaction.
• Handle and process customer's exchanges and returns efficiently.

Some traits that we are looking for:

• Positive with a willing to learn attitude
• Strong communication & interpersonal skills
• Customer-orientated and passionate
• Ability to solve issues efficiently
• Has a high level of professionalism, work ethics and honesty
• Meticulous

Requirements:

• A strong interest in fashion
• Good command of English
• Min education: Diploma
• Basic Excel Skills required
• Able to work independently
• Minimum commitment of one year
• Only Singaporeans or Perm Residents
• Will be required to work on weekends

How to apply:

Send your application to: [email protected]

Welcome to Vention singapore!

We are looking for an experienced E-Commerce Executive to drive sales and manage online operations within the 3C industry across platforms like Shopee, TikTok, and Lazada. The role focuses on managing sales strategies, enhancing customer experience, executing digital marketing campaigns, and ensuring smooth order fulfillment. You will also support livestreaming initiatives and collaborate with cross-functional teams to grow the e-commerce business.

No experience but willing to learn are also welcome to apply! Do state in your application!

Key Responsibilities:

Marketplace Management:
• Implement sales strategies to optimize product listings and drive revenue on Shopee, TikTok and Lazada
• Monitor performance metrics and run promotions to enhance visibility and sales.
• Identify growth opportunities through platform partnerships and strategic initiatives.

Customer Experience & Fulfillment:

• Provide quality customer service through the platform.
• Ensure efficient order fulfillment and customer satisfaction through smooth processing, delivery, and returns.
• Support the development and execution of customer retention programs.

Support Digital Marketing Campaigns:
• Assist in the execution of digital marketing campaigns, including email marketing, social media promotions, SEO/SEM, and paid advertising (Google Ads, Facebook Ads, etc.).
• Monitor and track the performance of campaigns, working with the marketing team to optimize them for higher conversion rates and ROI.

Marketing:
• Assist in managing the e-commerce website, ensuring optimal user experience and conversion rates.
• Support the execution of digital marketing campaigns and track performance to optimize results.

Social Media & Content:
• Coordinate social media content and campaigns to boost brand visibility and traffic.
• Analyze and report on social media engagement and content effectiveness.

Data Analysis & Reporting:
• Analyze sales data and performance metrics to provide insights and support strategy improvements.
• Prepare regular reports on sales data, customer trends, campaign outcomes, website traffic, and conversion metrics to track e-commerce performance.

Livestreaming & Content Engagement:
• Assist in planning livestreaming sessions to promote products and engage customers.
• Track livestream performance and work with the team to optimize future sessions.

Competitor & Market Research:
• Monitor competitor activities and market trends to identify opportunities for optimization and new strategies.
• Assist with market research to stay ahead of the competition and adapt e-commerce strategies accordingly.

Cross-Functional Collaboration:
• Work closely with internal teams (marketing, inventory, customer service) to execute e-commerce and marketing initiatives.
• Contribute to the continuous improvement of e-commerce operations and infrastructure.

Qualifications:
• Education: Diploma in Marketing, E-Commerce, Business, or related field.
• Experience: 2-3 years in e-commerce, digital marketing, or online retail.
• Skills & Competencies:
• Proficiency in managing e-commerce platforms (Shopee, TikTok, Lazada).
• Experience in data analysis, online advertising, SEO, digital marketing, and social media management.
• Strong communication, organization, and problem-solving skills.
• Familiarity with digital marketing tools, such as Google Analytics, Google Ads, Facebook Ads, email marketing platforms, and SEO tools.
• Strong attention to detail with the ability to multitask and prioritize.
• Ability to collaborate with various teams and manage cross-functional tasks.
• Strong written and verbal communication skills.
• Ability to adapt to fast-paced environments and handle tight deadlines.

Benefits:

Yearly Increment

Performance bonus

Good career prospect

Working hours:

Monday - friday (8.30am - 6.00pm)

Location : East (Aljunied)

• Attend and respond to incoming Calls, Emails and Call-Back requests, Live Chats (if applicable to the supported Project),
• within Service Levels and to deliver pleasant Customer Experiences
• Follow-up on all outstanding incidents/cases
• Logged all calls reported into the case management system
• Maintains and accurately update customer’s enquiry, problem and resolution into the case management system
• Minimum 1 year of call center experience
• ability to multi-task e.g. on the call and keying in to the ticketing system at the same time. We operate on a leveraging shared model where CSOs/Agents support more than 1 project.
• Interested with policy and procedures, application/eService usage and/or transaction behaviour support in Contact Centre via phone, email, online and digital platform.
• Able to work staggered office hours on rotation and 5.5 day work per week (alternate Saturdays and 5thSaturdays)
  • staggered office hours for Mon to Fri: 8 am – 5 pm, 8.30 am – 5.30 pm, 9 am – 6 pm, 10 am – 7 pm or 11 am – 8 pm
  • staggered office hours for Saturday : 8 am – 12 pm, 8.30 am – 12.30pm, 9 am – 1 pm or 10 am – 2 pm

Details:

Permanent Position

Up to $2,800

10am – 7pm (Rostered 4 weekdays and 1 weekend)

Central

Duties:

• Respond promptly and professionally to customer's enquiries via emails, hotline and in-person
• Assist in resolving customer complaints and issues to ensure satisfaction.

Requirements:

• Proven experience in a customer service role, preferably in email support.
• Excellent written communication skills with a focus on clarity and professionalism.
• Strong problem-solving skills and ability to handle difficult situations.
• Familiarity with customer service software and tools is an advantage.

Interested applicants, please click Apply Now

Chow Zi Qing

R2199258

Revup Proservices Pte Ltd

EA.24C2366

Job Details

Location: Farrer Park/ Jalan Besar

Working Hours: 5.5-Days Work Week

Work Type: Permanent

Salary: Up to $ 2,500 per month

What you will be working on?

• Greet customers warmly and provide assistance in a professional and approachable manner.
• Address customer inquiries about products, services, and promotions effectively.
• Support customers in their purchase decisions by understanding their needs and recommending suitable products.
• Maintain product knowledge to respond confidently to customer questions.
• Accurately process transactions for any sales
• Handle cash, credit card, and other payment methods securely and efficiently.
• Other ad hoc duties

What are we looking for?

• Singaporean only
• Minimum O-Level or Diploma in relevant discipline.
• Prior experience in retail or customer service is an advantage.

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).

This authorizes us to:
Contact you about potential opportunities.
Delete personal data not required at this application stage.
To withdraw consent, email [email protected].
All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Carmen Tan Huei Mun | R23115837

ScienTec Consulting Pte Ltd (ScienTec Personnel) |11C5781

Customer Service Support (Up $3300 / Hybrid)

The Role:

• Prepare quotations, purchase orders (PO), sales orders (SO), and invoices.
• Manage shipping transactions, including arranging shipments and preparing all necessary documentation.
• Ensure compliance with shipping terms and requirements.

Benefits:

• Salary up to $3300
• Hybrid arrangement after confirmation
• Monday - Friday, Office hours

Please submit your updated resume in MS Word format by clicking the QUICK APPLY button.

We regret to inform that only shortlisted candidates will be notified. Please note that your response to this advertisement will constitute informed consent to the collection, use, and/or disclosure of personal data by AlwaysHired, its affiliates and, where necessary, to relevant third parties, for purposes such as job application processing, career advisory, research, and other administrative purposes, in compliance with the relevant provisions of the Privacy Policy available at www.alwayshired.com.sg/privacy-policy.

Gisalle Lim

Registration Number: R23115299
AlwaysHired Pte Ltd
EA Licence No: 24C2293

Our client a freight forwarding company established in China with 11 strong years of market presence. They specialize in e-commerce and traditional freight, handling about 15,000 tons of airfreight per month.

The ideal candidate will possess a strong background in freight forwarding and a passion for delivering exceptional customer service. This role involves managing customer inquiries, coordinating airfreight shipments, and ensuring timely and accurate communication with clients and internal teams.

Responsibilities:

• Procure the most effective option based on rates, transit time, customers’ requirements,etc.
• Generate competitive quotations.
• Be part of the Control Tower for the region
• Act as the primary point of contact for customers regarding airfreight inquiries andshipments.
• Address customer questions and issues promptly, ensuring high levels of satisfaction.
• Manage the logistics of airfreight shipments, including booking, tracking, anddocumentation.
• Collaborate with carriers, customs brokers, and other stakeholders to ensure timelydeliveries.
• Identify and resolve any issues that arise during the shipping process, proactivelycommunicating with customers about any delays or changes.
• Utilize critical thinking to find effective solutions for customer needs
• Prepare and review shipping documentation to ensure compliance with internationalregulations and company policies.
• Maintain accurate records of all transactions and communications related to airfreightshipments.
• Work closely with the operations and sales teams to provide a seamless customerexperience.
• Assist in the development of operational improvements to enhance service delivery.
• Monitor customer feedback and service metrics, contributing to the continuousimprovement of processes and procedures.

Requirements:

• Diploma in Logistics, Business Administration, or a related field preferred.
• Minimum of 2 years of experience in airfreight customer service or freight forwarding.
• Strong understanding of airfreight operations, regulations, and industry practices.
• Excellent communication skills, both verbal and written, with a strong customer service orientation.
• Detail-oriented with strong organizational and multitasking abilities.
• Proficiency in freight forwarding software (specifically Cargowise) and Microsoft Office Suite.

By sending your job resume to us, it shall be deemed that you have agreed and hereby give your consent to Merries Employment LLP in collecting, using and/ or disclosing your personal data for the purpose of accessing and processing your job application and/ or for future job opportunities within Merries and/ or with the client(s) of Merries. If you wish to withdraw your consent, please notify us.

We regret to inform only shortlisted candidates will be notified.

Merries Employment LLP

EA Licence No: 14C7362

Posting Personnel: Kong Fong Ting
EA Personnel Registration No: R1987853

Are you an experienced multitasker with a passion for providing top-notch customer service? We're looking for a skilled and enthusiastic individual to join our team as a Customer Service cum Admin Officer!

Job Responsibilities:

• Ensure constant presence at the front counter, welcoming and registering walk-in customers using the case management system
• Oversee queue flow using a computerized system, issue queue tickets, and manage queues. Perform manual tracking of daily walk-ins in case of system failure
• Handle difficult customers professionally, and complete necessary checklists before customer interviews with Officers
• Conduct operational checks and replenish collaterals at the service center each day
• Collect, certify, and manage documents received from customers. Ensure filing and administrative organization
• Respond to telephone and email inquiries
• Provide administrative assistance such as data entry, filing, processing letters, and setting up videoconferencing equipment before appointments.

Job Requirements:

• Minimum GCE O level with 1 to 2 years of experiences in customer service or front desk roles, particularly in government or social service sectors, is advantageous
• Ability to communicate in English and be proficient in a second language and/or converse in dialects as the work requires interaction with a large number of clients from diverse background
• Strong verbal and written communication skills to effectively address customer inquiries and manage difficult situations with professionalism and empathy
• A friendly and patient demeanor with a proven ability to handle high volumes of customer interactions, including those involving sensitive or complex issues

Working Hours:

• Mondays to Fridays (8.30am - 6:30pm)
• Paya Lebar MRT

We regret to inform, only shortlisted candidates shall be contacted.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to P-Serv Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.p-serv.com.sg/priv.... You acknowledge that you have read, understood, and agree with the Privacy Policy.

EA License No: 90C3494 | EA Personnel No: R21100082 (Mavis Goh)

The Job:

• Handle daily operation and maintaining of facilities within Bowling Centre
• Handle Cashier Counter during operation and reconcile daily payment balance
• Maintain relationship with the Club’s Members, guests and members of public by providing good customer service
• Ensure compliance to established rules of the game during bowling league / competitions
• Update and maintain bowlers’ records & results e.g. handicaps, league results, competition results and championship results
• Assist Supervisor in checking and maintaining stock, equipment, stationery at sufficient level for daily operation
• Handle enquiries/bookings/organizing/billing for Corporate events & submit monthly report

Requirements:

• Minimum GCE ‘N’ Level qualification with 1 year of relevant experience
• Basic computer knowledge
• Good interpersonal and communication skills
• Must be prepared to perform shift duties and work on weekends and public holidays

Additional Information:

• 5-day work week (Mon to Sun)
• Rotating shifts: 9:00am to 6:15pm / 10:45am to 8:00pm / 1:45pm to 11:00pm / 4:00pm to 1:15am
• Shuttle bus transport provided at Tanah Merah MRT Station (Cab service will be provided for late shift till 1:15am)
• Monthly laundry allowance
• Shift allowance provided where applicable

Attractive Employee Benefits (for all permanent full-time positions only*)

• Annual and medical leave
• Annual Wage Supplement (13th month bonus)
• Variable bonus
• Subsidies for medical, dental & holiday
• Medical and group insurance coverage
• Long Service Award
• Birthday gift
• Corporate rate for selected tourist attraction
• Privileged rates for usage of Club facilities

*Terms & conditions apply.

The Opportunity

• Opportunity to work for one of the leading financial service providers and top banks
• Training provided
• Great exposure to learn about banking products and services domain

The Job

• Attend to walk-in customers
• Handle over-the-counter transactions including cash deposits and withdrawals accurately
• Assist in customers’ enquiries and ensure service delivery standards are met in achieving total
  customer satisfaction
• Prospect banking products and services to customers
• Perform all banking activities in accordance with the bank's regulatory requirements
• Maintains customer confidence and protects bank operations by keeping information confidential

The Talent

• No experience required
• Prior experience in banking branch or in customer service is a strong advantage
• Willing to learn and not afraid to face customers
• IT savvy
• Experienced with Microsoft word, Microsoft Excel (Simple functions)

Next steps:

• Drop your resume and contact us to follow-up, or send your resume to [email protected]
• Email Topic: Apply Customer Service - Banking Branch (No experience required)

Sarah Ng Mei Wern

EA Licence Number: 91C2918

Personnel Registration Number: R1983856

The Opportunity

• Opportunity to work for one of the leading banks
• Dynamic and fun team and culture
• Great exposure to learn about banking products and services

The Job

• Responding promptly to customer call inquiries on general and transactional enquiries
• Communicating with customers through various channels
• Acknowledging and resolving customer requests
• Customer outreach to encourage use of digital services
• Consistently deliver high quality service to customers to achieve total customer satisfaction without compromising risk standards
• Collaborate with stakeholders to resolve customer queries and requests
• Consistently meet the KPIs without compromising quality of service delivery
• Adhere to professional standards of behavior & conduct

The Talent

• No experience required
• Prior experience in call centres or customer service is a very strong advantage
• Patient, calm and passionate in assisting customers
• Decent multi-tasking skills
• Meticulous, resourceful and committed
• A fast learner who can apply critical thinking skills and has good problem-solving skills
• Proficient in MS Office

Next steps:

• Drop your resume and contact us to follow-up, or send your resume to [email protected]
• Email Topic: Apply Customer Service Representatives (No experience required| Bank)

Sarah Ng Mei Wern

EA Licence Number: 91C2918

Personnel Registration Number: R1983856

Basic information:

• Working hours: Mon - Fri 8.30am - 6.30pm
• East area (Loyang)
• Training provided

Job scope:

• Coordination and collaboration with Purchasing and Shipping department to ensure smooth and seamless operation
• Mainly administrative work with regards to processing of local sales orders and delivery schedule
• Checking of freight and courier charges for customers

Job requirement:

• Candidate with experience in Microsoft Excel, Word, Outlook will be an advantage

For interested candidates, please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform that only shortlisted candidates would be notified*

We wish you all the best in your career search.

Zen Career Pte Ltd | 24C2559
Wong Kaili (Kylie)| R21100484

• Support the execution of daily channel operations, ensuring smooth handling of inquiries, escalations, and issue resolutions.
• Act as the first point of contact for channel-related issues, ensuring timely resolution and escalation when necessary. Develop responses for clearance with ServiceSG’s Service Transformation & Planning Team.
• Troubleshoot operational problems, document cleared responses, and maintain a knowledge base for future reference.
• Collaborate with the Quality Assurance Specialist to implement process improvements and support training initiatives.
• Provide feedback to the team lead regarding recurring challenges and opportunities for improving processes.
• Maintain accurate and up-to-date records of operations activities and provide administrative support to the team.
• Communicate and coordinate with internal and external stakeholders to address operational challenges.
• Assist in preparing reports and metrics for internal reviews and meetings.

Elsa Fontanne (CEI No. R24124496)

Recruitment Consultant

Contact Number: 67860100

Email Address: [email protected]

Recruit Express Pte Ltd / EA Licence No: 99C4599

We regret only shortlisted candidates will be contacted

Export Customer Service
(Air Freight Export Department)

• Working Location: Changi
• Working hours: Mon-Fri 9am-5.30pm | Alt Sat 9am-1pm
• Basic Salary: $3000-$4300

Job Description
Customer Service Interaction

• Direct Contact with Customers with outstanding friendly and reliable service offered
• Ensuring to provide the flight details to customer within the stipulated time (1 hour) upon receiving the booking
• Check on the Export Documents Compliance when processing the export work order
• Apply the correct export permit and other export custom processed on timely manner
• To answers all call within 3 ringing tone (without fail)
• Monitor the onboard status without fail and to informed customer on any irregularity
• Good communication among all related department concern Eg Ops, Warehouse , Traffic , planning team
• Always ensuring that the Airfreight rates apply is correct and updated .
• Constantly aware and update on NEW changes / requirement by airlines or governmental requirement
• Ensure that all monthly customer report is submitted on timely manner without fail

Requirements

• Minimum 3 " O" Level or 5 " N " Level
• 2 year's experience within the same industries / field
• Require basic knowledge of computer (eg , Excel , Words etc.)

Whatsapp +6588278652 (Hym)

Goh Hym Yien Reg No: R24121939

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

▶️ Monday - Friday (9am - 6pm)
▶️ Work from home 2 days per week + Birthday leave

Our esteemed client, an established MNC, is searching for a Customer Service Executive (5 months contract):

Job Responsibilities:

• Receive and manage inquiries, documenting caller details such as name, position, organization, contact information, and other relevant particulars for follow-up by the sales team.
• Assist in preparing proposals based on information provided by Sales and Marketing staff.
• Prepare invoices and compile monthly reports for consolidated billing.
• Maintain and organize filing systems and relevant software to manage waste-related information effectively.
• Support the Customer Service Manager in ensuring smooth daily team operations.
• Assist in handling customer care tasks, including managing feedback and complaints, collecting market intelligence, and contributing to marketing communications.
• Update and maintain the customer database, including details of existing and potential customers.
• Coordinate with various departments, such as logistics and operations, to ensure customer requirements are fulfilled.

Job Requirements:

• Diploma or higher qualification.
• Preferably at least 2 years of relevant experience.
• Strong adaptability, problem-solving, and analytical skills.
• Excellent communication skills and a pleasant personality.
• Able to work for 5-Months on contractual basic.

Additional Information:

• Salary: Up to SGD 3,600
• Working Location: Tuas Crescent
• Working Hours: Monday to Friday 8:00am - 5:00pm
• Company Transport / Transport Allowance provided

For interested parties, kindly click on "APPLY NOW" or send in your resume in MS Word format to

[email protected]

*We regret that only shortlisted candidates will be notified*

TSTAR Recruit Pte Ltd| EA Licence No:22C1039| Co.Reg.No.202207088Z| EA Registration No.: R1767370 (SIA KAI SING)

Location: Sim Drive

Mon to Fri 9am to 6pm

Salary: $2500 to $3000 depends on experience+$200 allowances

Work life balance-Go back home on time

Training provided

Job Description

• Supporting role for Sales team.
• Processing purchase orders and expediting delivery schedules
• Interact, engage and/or respond directly to customers’ needs & requirements.
• Occasionally required to visit valued customers along with our sales persons to co-address critical business related issues such as ordering management, forecasting, pricing and so forth.

Requirements

• Able to communicate in both Mandarin and English fluently to liaise with customers
• Cheerful personality
• Able to start work immediately
• Fresh/Entry level welcome as training provided

Please submit your updated resume in MS format by using the APPLY NOW BUTTON.
Alternatively, you may also email your resume to us at [email protected]

Emily Fong
Senior Talent Specialist
Atomrecruit Pte. Ltd. | MOM EA License No.: 15C7443
EA Personnel Reg No.: R1768368

Working Days: Monday to Friday

Working Hours: 8.30AM to 6.00PM

Lunch Break: 1 hour

Start Date and End Date: ASAP to 31 Mar 2025

Job Responsibilities:

• Support the counter and concierge duties
• Extract daily/weekly/monthly CRM Performance Reports
• Handle all enquiries at counter (Membership enquiries, UTAP, Gift Claim, Hardship grant application etc) including creating of CRM cases and update daily appointment list.
• Assist all frontline customer service transactions including membership sign up, submission of assistance programmes, card replacement etc.
• Other Ad hoc duties as assigned (e.g data entry, appointment confirmation via outbound call)

Qualifications:

• Minimally undergraduate/degree holder
• Prior customer service experience preferred

Interested candidates, kindly send a copy of your resume to: [email protected]

Ivy Yong Shi Mei

R2198995

Recruit Express Pte Ltd 99C4599

Job Description

• Industry/ Organization Type: Freight Forwarding / Transportation
• Position Title: Customer Service Executive (Freight Forwarding)
• Working Location: Jurong East
• Working Hours: 5.25 days (Monday to Friday 9 AM - 6 PM, Alternate Saturdays half day)
• Salary Package: Basic Salary up to $3,000 + AWS + Bonus
• Duration: Permanent

Key Responsibilities

• Coordinate shipment schedules, bookings, and document preparation required for international shipping (air, sea, and road transport).
• Ensure accurate and timely data entry for tracking shipments, processing orders, and providing quotes.
• Work closely with customs brokers to help clear goods through customs, providing necessary documentation and information as needed.
• Monitor shipments from the point of origin to the final destination, proactively communicating any delays and managing client expectations.
• Develop and sustain strong relationships with clients, understanding their needs and offering solutions to enhance their logistics experience.
• Resolve any issues that arise during the shipping process in a timely and effective manner.
• Prepare reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
• Any other ad-hoc duties as assigned.

APPLY NOW!!!

• Experience in Shipping/Logistics within the freight forwarding industry is preferred.
• Excellent communication and interpersonal skills, with the ability to handle inquiries and negotiations diplomatically.
• Basic understanding of international trade, shipping regulations, and documentation.
• Ability to problem-solve and provide timely resolution to customer issues.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #68609 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it’s likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781