Job Description
Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success, we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail and supply chain.
We are currently looking for Customer Service Representative who has proven track record in IT Industry. This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance. More details as below.
ROLES & RESPONSIBILITIES:
- Perform monitoring activities using tools provided as well as reviews of transactions flagged out
- Ensure that all tasks are completed/submitted in accordance to Standard Operating Procedures within the agreed timelines/SLA.
- Ensure proper documentation, notification, escalation, tracking and follow up of all interactions with client
- Handle ad hoc duties as required
REQUIREMENTS:
- Minimum 1 year of experience working in an administrative role
- Minimum education level: N levels subject to working experience
- Fast learner and good team player
- Demonstrates good communication skills and comfortable to work in a fast-paced environment
- Working/shift hours are 10am-10pm, 4 days a week
- Able to work rotating shift hours including weekends and public holidays
Work arrangement: 100% onsite
WHAT’S ON OFFER
You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.
To submit your application, please apply online or email your UPDATED CV in Microsoft Word format to [email protected] Your interest will be treated with strict confidentiality.
CONSULTANT DETAILS:
Consultant Name : Seema Verma
Avensys Consulting Pte Ltd
EA Licence 12C5759
Privacy Statement:
We take your personal data protection seriously and adhere to both EU and local data protction regulations.
Upon submission of your CV, you grant Avensys Consulting permission to retain your personal information in our electronic database, unless you specify otherwise. This data will be used to evaluate your suitability for current and potential job openings within our organization. Should you wish to have your personal data removed at any point, a simple notification to us will suffice.
Rest assured, we will not disclose your personal information to any third parties, and we remain steadfast in our commitment to providing equal opportunities to all applicants.