Mon - Thurs 8:30 a.m. - 6 p.m.

Fri 8:30 a.m. - 5:30 p.m.

Alternate Sat 8:30 a.m. - 12:30 p.m.

This role handles frontline operation role at the workshop

Responsibilities

• Managing all frontline operation in an efficient manner.

• To meet Customer requirements and Principal standard.

• To achieve KPIs target set for all Upselling Programs

• Liaise with the Workshop-in-charge at all times to ensure smooth process flow until the vehicle has delivery after repair.

• Coordinate service operation matters with other franchises (Ad hoc basis).

• Manage WIP invoicing.

• Achieving quality service & maintaining good customer relations

• Attend to all complaint/feedback related to customer issue.

• Monitor KPIs target set for all the up-selling program and take initiative to meet or exceed the targets

• Assist in rolling out new program to up-sell new product within the centre

• Assist in overseeing of on-time delivery of repair vehicle

• Participate in Ad-hoc Project.

Requirements

• Diploma / Degree in Automotive / Mechanical Engineering

• At least 3 years of working experience

• Good communication and interpersonal skills

• Able to work independently and is a strong team player

• Valid Class 3 driving licence

About the Company

Founded in 2016, Car Choice Group is one of the largest pre-owned automotive dealerships in Singapore with over 6 showrooms islandwide. Our diversified entities include Bike Choice Singapore, SK Magic (Singapore), GEM Credit, and Auto Infinite.

Mission & Vision: Driving Progress

• Mission: Redefine car buying, nurturing long-term relationships, and ownership.
• Vision: Be the preferred destination for car buying in Singapore while upholding our commitment to sustainability and social responsibility.

Core Values: Our Pillars

• People-Centric: Elevating customer experiences, empowering staff.
• Transparent & Genuine: Delivering clear, systemic information.
• Ethical Excellence: Upholding the highest ethical standards.

Responsibilities:

• Serve as main liaison between customers and service team.
• Manage queue system, greeting customers professionally and ensuring a seamless service experience.
• Complete and maintain accurate records via job sheets.

Skills Required:

• Minimum 1 year of working experience in customer service or related fields.
• Prior working experience in the automotive experience would be advantageous.

Other Requirements:

• Possess strong interpersonal and communication skills.
• Service oriented with a passion for customer service.
• Patient and empathic.

To handle walk-in and phone call enquiries.
To make new appointments with first time customers

Assist in translation
To provide excellent customer service to customers
To manage cashier and stock inventory duties at the outlet
Other ad-hoc adminstrative duties support.

Requirements:

Min Degree in any discipline

Pleasant personality with some customer service / retail sales experience preferred.
Able to work retail hours and prepared to work on weekends

- Customer facing tasks such as providing assistance to customers via email and calls

- Promote and nudge taxpayers in the usage of our e-services and chatbox

Requirements:

* At least 'A' level/diploma

- Prior customer service background

- Good written communication skills

- Meticulous and organised in handling confidential data

- Self-motivated individual and able to handle > 20 cases per day

- Able to commit immediately and commit for at least 3 months

Novena

$13.60/hour

Monday - Friday

830am - 5pm

3 months renewable

To apply, simply click "APPLY" and submit your curriculum vitae (CV) through GO, the official PERSOLKELLY job application platform.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy. PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R1989461 (Suzana Binte Slemat) GOREF:6892

PERMANENT JOBS!

CUSTOMER SERVICE OFFICER

SINGAPOREANS/ PRs ONLY

(Salary – $2,050.00 - $2,400.00)

LOCATION

West/Central/East

JOB DESCRIPTION

As a key member of the team, you’ll be the face of our establishment, responsible for creating memorable experiences for our guests. This role offers the exciting opportunity to interact with diverse customers, manage the flow of guests, and ensure every dining experience exceeds expectations.

Key Responsibilities:

• Customer Service Excellence: Be the first point of contact for our guests, ensuring they feel welcomed, valued, and cared for throughout their visit.
• Table Management: Skilfully manage reservations and seating arrangements to ensure smooth operations and maximize guest satisfaction.
• Positive Dining Experience: Go above and beyond to anticipate the needs of our guests, turning ordinary meals into extraordinary experiences.
• Team Collaboration: Work alongside a dynamic, friendly team to maintain a high standard of service and efficiency.

JOB REQUIREMENTS

· Candidates with prior hospitality experience are preferred but not required.

· Team player with good interpersonal and communication skills

Interested applicants, please email detailed to

SERVICE CONNECTIONS HR CONSULTANCY PTE LTD

Email resume to -

[email protected]

OR

[email protected]

Call for more details please call at 6333 0052

Mondays to Fridays

9.00am - 5.00pm

111 North Bridge Road #07-30 Peninsula Plaza Singapore 179098
www.serviceconnections.com.sg

License no: 09C4937 / R11022931

(Location - Near Bishan MRT)

Basic + AWS + VB

MNC

JOB RESPONSIBILITIES:

• Build strong relationships with and maintain good communication with Customer
• Run and confirm inventory allocations daily, managing inventory communications between customer and Warehouse staff, while assisting the warehouse team with inventory allocations in the WMS.
• Ensure paperwork is correct, matches the Warehouse Management System (WMS) and maintain organized records of shipping and receiving documents.
• Update the WMS daily to reflect all warehouse activities.
• Assist Warehouse Manager and warehouse team with inventory reports and assignments.
• Invoicing to customer
• Provide additional support as needed.

Requirements:

• Must be able to communicate/write in English to liaise with internal & external stakeholders
• 1-2 years experience in Customer Service or Admin
• Short notice period / immediate preferred

HOW TO APPLY:

Interested applicants, please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Chris Poh Tze Zheng

EA Personnel Reg No: R24120101

We are looking for a highly motivated and customer-oriented individual to join our team. This is a fantastic opportunity for anyone who is looking to gain practical experience in the retail and ecommerce field.

To excel in this role, it is crucial to maintain a calm demeanour when dealing with customers, and provide crucial support to our operations department, ensuring the smooth and efficient process of our day-to-day operations. Additionally, willingness to evolve your digital savviness with our CRM system, software and e-commerce platforms is encouraged.

What you’ll do:

Customer Service Management

• Respond to customers over multi-channel communication platforms such as email, phone, text, social media (FB and IG) and face-to-face and resolve complaints in a timely manner
• Respond to customers with general enquiries about products, services offered as well as placement of orders, refunds, cancellations or exchanges if any in a timely manner
• Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
• Ensure consistent brand service standards across all channels, including offline and online
• Allocate time to work at BIO retail store to stay updated on customer behaviour, preferences, and needs
• Collaborate with the order fulfilment team to address customer requests and ensure orders are promptly processed
• Provide accurate, complete information by using the right methods and tools for reporting
• Follow communications procedures, guidelines and policies closely
• Identify areas for enhancing the efficiency of the customer service process and collaborate with the team to implement improvements in this process
• Update Standard Operating Procedures (SOPs) as needed to ensure accuracy and relevance

Others

• Collaborate with other departments to improve overall customer service experiences and processes
• Assist any other duties or responsibilities assigned

What we’re looking for:

• Preferably Nitec, Diploma, Degree in hospitality or a relevant field a plus
• At least 1 year of relevant experience, open to fresh graduate
• Demonstrate excellent written and verbal communication skills, with a knack for creative writing
• Demonstrate patience, compassion, and a passionate commitment to maintaining excellent service standards
• Act as the customer's advocate and go the extra mile to ensure their satisfaction
• Stay up-to-date with customer service management trends and technology to ensure the brand experience remains competitive
• Proficiency in Microsoft Office applications such as Word and Excel
• Proficiency in Google Workspaces
• Display exceptional multitasking abilities, managing multiple projects simultaneously
• Take initiative, showing resourcefulness, has a problem solving mindset and a sense of urgency to meet deadlines
• Show meticulous attention to detail, able to follow-through on projects
• Able to work independently as well as collaboratively
• Have a can-do attitude and is a problem solver
• Passion for fashion and jewellery

• Well Established Company
• Basic up to $3200 + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: Jurong East
• Normal Working Hours
• Training will be provided for those with lesser experience

Job Responsibilities:

• Customer Relationship Management: Build, establish, and maintain strong relationships with customers to ensure satisfaction and loyalty.
• Inventory Management: Perform regular cycle counts and ensure 100% inventory accuracy in both physical and system tracking for inbound and outbound goods.
• Discrepancy Resolution: Monitor and follow up closely with customers to resolve any discrepancies in inbound and outbound goods on a weekly basis.
• Order Shipment Processing: Accurately process order shipments based on the customer’s instructions and internal guidelines, ensuring timely fulfillment.
• Collaboration with Warehouse Operations: Work closely with the Warehouse Operations team to ensure the timely and accurate movement of inventory.
• Physical Workload: Ability to handle physical tasks within the warehouse as part of routine duties.
• Other Duties: Any ad hoc duties assigned by Warehouse Manager.

Requirements:

• At least 1 year experience in customer service
• Training provided for those with lesser experience

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

NG JYA YEE (R23119014)
EA Recruitment Pte Ltd
EA License No: 21C0492

Official working hours: 5 days (Mon-Fri, 8AM-5PM)

Company transport pickup at Jurong West / Boon Lay / Lakeside / Jurong East / Serangoon / CCK / Bukit Panjang Senja CC / Woodlands MRT

Order processing , order fulfilment

Follow up with customer

understands the import/export of goods, documentation, AWB or BL

customer fronting exposure

end-to-end order fulfilment

Full training provided

Good Pay + Good allowance + Good Bonus

Interested candidates please send an updated Resume / CV in Ms Word format to WhatsApp’s your resume to 98332779 ( no Calls)

Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286 )

Job Description

• Manage monthly principal service billings
• Handle all incoming phone calls, emails, and faxes promptly and professionally.
• Process sales order, delivery notes, invoices, quotations, debit notes and credit notes.
• Follow-up and respond promptly on customer backorders, contracts, enquires and requests.
• Work closely with internal stakeholders such as Warehouse, Operations, Sales, Engineering and Finance teams to resolve customer issues.
• Ensure conformance to required Standard Operating Procedures.
• Manage daily invoice scanning
• Follow up with key customers on outstanding invoice payment.
• Provide Administrative support, as and when required.
• Act as backup for other team members, as and when required.

Required Skills

• Service-oriented and possess pleasant disposition
• Strong team-player, with ability to work independently
• Good spoken and written communication skills
• Good interpersonal skills
• Systematic, meticulous with strong problem solving skills
• Possess good initiative, with desire for continuous learning

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to leo.tang(at)trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Tang For Farn (Leo)

EA Personnel Reg No: R24121981

Official working hours: 5 days (Mon-Fri, 8AM-5PM)

Company transport pickup at Jurong West / Boon Lay / Lakeside / Jurong East / Serangoon / CCK / Bukit Panjang Senja CC / Woodlands MRT

Order processing , order fulfilment

Follow up with customer

understands the import/export of goods, documentation, AWB or BL

customer fronting exposure

end-to-end order fulfilment

Full training provided

Good Pay + Good allowance + Good Bonus

Interested candidates please send an updated Resume / CV in Ms Word format to WhatsApp’s your resume to 98332779 ( no Calls)

Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286 )

Official working hours: 5 days (Mon-Fri, 8AM-5PM)

Company transport pickup at Jurong West / Boon Lay / Lakeside / Jurong East / Serangoon / CCK / Bukit Panjang Senja CC / Woodlands MRT

Order processing , order fulfilment

Follow up with customer

understands the import/export of goods, documentation, AWB or BL

customer fronting exposure

end-to-end order fulfilment

Full training provided

Good Pay + Good allowance + Good Bonus

Interested candidates please send an updated Resume / CV in Ms Word format to WhatsApp’s your resume to 98332779 ( no Calls)

Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286 )

We are hiring a Contract Customer Service Ambassador to be outsourced to our clients from reputable healthcare organisations.

Apply now!

Job Responsibilities

• To visit and ensure patient confidentiality at all times.
• Conduct regular visits to wards to check on patient’s well-beings
• To be able to provide service recovery for potential feedback/ complaints that are addressed
• Redirect patients based on mitigating routes during different phases of renovation/ lift prioritization based on an emergency matrix
• Report and track patients whom service recovery has been provided to
• Any other ad-hoc duties as assigned

Requirements

• Able to work any 5 day of the week.
• Customer service or healthcare experience preferred

All Interested candidates are invited to email your resume in MS Word format to:

[email protected]

Please include your full working experience, education background, notice period, expected salary.

Sheryl Tan Shan Pei
Outsourcing Team
Recruit Express Pte Ltd
Company Reg. No. 199601303W | EA License Number: 99C4599

- Day to day operation includes manage sales, return and refund

- Handle customer service across different platforms

- Labelling & pasting sticker of E-commerce order

- Picking & packing of orders across different platforms

- Complete orders within the timeline to fulfill customer's order

- Preparing items for delivery

- General warehouse duties

- Ad-hoc duties as assigned

Requirement:

- Comfortable with non air-con environment

- Independent and able to work in a fast-paced environment

- Able to read simple english to pack orders accordingly

- Responsible and able to commit fully, long term.

- Immediate or short notice period will be advantageous

- Physical duties required

- Knowledge on Qoo10, Lazada, Shopee will be an advantage

- No experience required but willing to learn

Working hours:

Monday - friday (8.30am - 6.00pm)

Location : East (Aljunied)

About Company:

NEU Industries Pte Ltd is established in Singapore since April 2008, distributing medical and pharmaceutical products to hospitals, nursing homes and pharmaceutical manufacturing companies. Products include chemicals, patient trolleys, medical machines, surgical instruments medical pulps consumables, and rehabilitation products. We work closely with end users to design consumable products to meet their needs.

Headquartered in Singapore and having regional offices in Thailand and Malaysia, NEU Industries is poised to bring forth innovative products and solutions close to the hospitals and nursing homes.

Roles & Responsibilities:

· Respond promptly to customer inquiries via emails, telephone calls and social media platforms

· Provide pricing and delivery information

· Process orders, shipments, invoices and filing

· Receipts of incoming shipments

· Handle overseas customers and affiliates' shipment and admin requirements.

· Schedule engineering preventive maintenance and upkeep all related documents.

· Keep records of customer interactions and transactions

· Manage administration matters

· Support, communicate and coordinate with Sales team and internal departments

Welcome to Vention singapore!

We are looking for an experienced E-Commerce Executive to drive sales and manage online operations within the 3C industry across platforms like Shopee, TikTok, and Lazada. The role focuses on managing sales strategies, enhancing customer experience, executing digital marketing campaigns, and ensuring smooth order fulfillment. You will also support livestreaming initiatives and collaborate with cross-functional teams to grow the e-commerce business.

Key Responsibilities:

Marketplace Management:
• Implement sales strategies to optimize product listings and drive revenue on Shopee, TikTok and Lazada
• Monitor performance metrics and run promotions to enhance visibility and sales.
• Identify growth opportunities through platform partnerships and strategic initiatives.

Customer Experience & Fulfillment:

• Provide quality customer service through the platform.
• Ensure efficient order fulfillment and customer satisfaction through smooth processing, delivery, and returns.
• Support the development and execution of customer retention programs.

Support Digital Marketing Campaigns:
• Assist in the execution of digital marketing campaigns, including email marketing, social media promotions, SEO/SEM, and paid advertising (Google Ads, Facebook Ads, etc.).
• Monitor and track the performance of campaigns, working with the marketing team to optimize them for higher conversion rates and ROI.

Marketing:
• Assist in managing the e-commerce website, ensuring optimal user experience and conversion rates.
• Support the execution of digital marketing campaigns and track performance to optimize results.

Social Media & Content:
• Coordinate social media content and campaigns to boost brand visibility and traffic.
• Analyze and report on social media engagement and content effectiveness.

Data Analysis & Reporting:
• Analyze sales data and performance metrics to provide insights and support strategy improvements.
• Prepare regular reports on sales data, customer trends, campaign outcomes, website traffic, and conversion metrics to track e-commerce performance.

Livestreaming & Content Engagement:
• Assist in planning livestreaming sessions to promote products and engage customers.
• Track livestream performance and work with the team to optimize future sessions.

Competitor & Market Research:
• Monitor competitor activities and market trends to identify opportunities for optimization and new strategies.
• Assist with market research to stay ahead of the competition and adapt e-commerce strategies accordingly.

Cross-Functional Collaboration:
• Work closely with internal teams (marketing, inventory, customer service) to execute e-commerce and marketing initiatives.
• Contribute to the continuous improvement of e-commerce operations and infrastructure.

Qualifications:
• Education: Diploma in Marketing, E-Commerce, Business, or related field.
• Experience: 2-3 years in e-commerce, digital marketing, or online retail.
• Skills & Competencies:
• Proficiency in managing e-commerce platforms (Shopee, TikTok, Lazada).
• Experience in data analysis, online advertising, SEO, digital marketing, and social media management.
• Strong communication, organization, and problem-solving skills.
• Familiarity with digital marketing tools, such as Google Analytics, Google Ads, Facebook Ads, email marketing platforms, and SEO tools.
• Strong attention to detail with the ability to multitask and prioritize.
• Ability to collaborate with various teams and manage cross-functional tasks.
• Strong written and verbal communication skills.
• Ability to adapt to fast-paced environments and handle tight deadlines.

Benefits:

Yearly Increment

Performance bonus

Good career prospect

Working hours:

Monday - friday (8.30am - 6.00pm)

Location : East (Aljunied)

⭐️Working location: Tai Seng

⭐️Mon to Fri

⭐️Salary: up to $2,500

Job Duties:

· Manage monthly principal service billings

· Handle all incoming phone calls, emails, and faxes promptly and professionally.

· Plan and coordinate daily deliveries and collections.

· Process sales order, delivery notes, invoices, quotations, debit notes and credit notes.

· Follow-up and respond promptly on customer backorders, contracts, enquires and requests.

· Work closely with internal stakeholders such as Warehouse, Operations, Sales, Engineering and Finance teams to resolve customer issues.

· Ensure conformance to required Standard Operating Procedures.

· Manage daily invoice scanning

· Follow up with key customers on outstanding invoice payment.

· Provide Administrative support, as and when required.

· Act as backup for other team members, as and when required

Requirement:

· Minimum ‘O’ Levels and ablove

· Previous customer service experience will be advantageous

· Competent in Microsoft Office (especially MS-Excel) applications

EA License No: 19C9611
EA Personnel Reg No: R1433735 Teng Wei Mun (Celest)

• Well Established Company
• Basic $2200 - $2500 + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: North
• Working days: Monday to Friday
• Working hours: 9am – 6pm
• Training provided for those without/lesser experience

Job Responsibilities:

• Managing and processing orders such as Quotation, Sales Order, Purchases Order, Delivery Order, Invoicing/Billing and other supporting documents such Export documents for overseas customers
• Update sales reports and inventory reports
• Assisting sales representatives with their queries such as preparation of quotations, presentations slides and samples for customers
• Monitoring of product availability
• Communication, liaising between the sales team and other departments to ensure smooth operations
• Any other ad hoc duties as assigned

Job Requirements:

• Possess minimum Nitec and/or Diploma in Business or Engineering or any relevant field
• Training provided for those without/lesser experience

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

Leong Wei Ling (R23117584)

EA Recruitment Pte Ltd

EA License No: 21C0492

Official working hours: 5 days (Mon-Fri, 8AM-5PM)

Company transport pickup at Jurong West / Boon Lay / Lakeside / Jurong East / Serangoon / CCK / Bukit Panjang Senja CC / Woodlands MRT

Order processing , order fulfilment

Follow up with customer

understands the import/export of goods, documentation, AWB or BL

customer fronting exposure

end-to-end order fulfilment

Full training provided

Good Pay + Good allowance + Good Bonus

Interested candidates please send an updated Resume / CV in Ms Word format to WhatsApp’s your resume to 98332779 ( no Calls)

Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286 )

• Well Established Company
• Basic up to $3500 + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: Tagore / Upper Thomson
• Working hours: 8.30am – 5.30pm (Monday - Friday)

Job Descriptions:

• Evaluate and handle the processing of all sales orders and administrative transactions.
• Monitor, co-ordinateand negotiate with suppliers on delivery schedules/shipments to ensure on-time deliveries.
• Coordinate with freight forwarders for the shipment of goods with competitive freight cost.
• Preparing full sets of shipping documentation.
• Co-ordinate suppliers’/distributors’/clients’ claims for shipping discrepancies such as damages, short shipment, over shipment, pricing etc.
• Attend weekly sales meetings and provide updates on delivery schedules.
• Any other ad hoc duties as assigned.

Requirements:

• Experience in shipping arrangement and LC documentation handling will be a plus

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

NG JYA YEE (R23119014)

EA Recruitment Pte Ltd

EA License No: 21C0492

• Position : Customer Service Executive (Quotation/ Purchase Order/ Delivery)
• Location : Loyang Lane (Direct buses from Bedok, Tampines and Pasir Ris right in front of office)
• Working hours : 8.30am – 5.30pm; 5 days work; 1 day WORK FROM HOME every week
• Salary (commensurate with experience) : Up to $4000 + AWS + Performance bonus + 14-18 Days Annual leave + Medical claim
• Duration : Perm
• Industry : Manufacturer and supplier of equipment

Main Responsibilities:

• Create sales quotation upon request from customers or sales team.
• Order entry and follow-up with customers on the delivery dates, including system projects order entry, PO placement with source and logistics matters.
• Releasing of shipment for pick/pack.
• Co-ordinating with freight forwarders for pickup.  
• Support Field Service on service order and billing.
• Manage quality complaints between customers and source plant.
• Update equipment parts lead time.
• Follow-up on incoming shipments (equipment parts) including system projects.   
• Ad-hoc activities or administrative tasks as assigned.      

Requirements:

• Minimum GCE 'A' Level or Diploma level
• Knowledge of PC-Work (MS-Office: Excel etc.)
• Experience in liaising with international customers
• Bilingual in English and Mandarin to liaise with Chinese clients who can converse in Mandarin only

Email to: [email protected] or call me at: 6398 5682 for more information.

Do visit www.facebook.com/search.personnel and https://www.instagram.com/search.personnel for more job listings and career tips!

**We do not charge our candidates any referral fee nor bind them with any contract.**

Diana Okta Tio

Deputy Consulting Director (APAC)

Reg no.: R2094678

EA No: 13C6684

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.

Benefits Summary:

• 5 day work week: Monday to Friday
• 9am to 6pm
• Central Area
• Fresh graduates are welcome to apply!

Job Description:

• Conduct follow-up calls to clients.
• Support clients in completing their applications through the bank system.
• Coordinate pending documentation with clients and the processing team.
• Prepare and submit daily reports to management.
• Address and resolve objections effectively.
• Work closely with relevant departments to resolve client issues and concerns.

Job Requirement:

• No relevant experiences are needed (training will be provided).
• Minimum qualification: "N" Level.
• Possess good phone etiquette.
• Willingness to learn.

Please submit your updated resume by using the APPLY NOW BUTTON.

By submitting your data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us collecting, using, retaining, and disclosing your data and/or resume to prospective employers for the evaluating, processing and administration by the company relating to this job application.

*We regret to inform you that only shortlisted candidates will be notified*
We wish you all the best in your career search.

You are welcome to visit our website at www.rkgroup.sg

RK Recruitment Pte Ltd | EA License No.: 20C0280

Raymond Ng Jun Han | EA Personnel No.: R1657009

Join Our Team and Shape the Future of the Medical-Aesthetics Industry!

ClearSK manages the award-winning ClearSK® chain of medi-aesthetic centres, with a strong presence in Singapore, Shanghai, Hangzhou, and Kuala Lumpur. We are currently seeking a proactive Clinic Executive to join our dynamic team. The Clinic Executive will be responsible for providing outstanding customer service and assisting our doctors in delivering excellent treatments.

The suitable candidates can expect the following attractive benefits package:

- Attractive remuneration package with 5 days work week

- Comprehensive on job training and professional guidance provided.

- Fast-track career path for the fast learner and high performer

- Opportunity to work alongside doctors and management.

- Benefits include a generous package of free medical aesthetics treatments.

- Work in nice ambience and good location clinics near MRT station.

Responsibilities:

• Provide excellent customer service, including addressing customers’ inquiries and providing support throughout their treatment journey.
• Check-in customers, record the visits and update customer information on internal database.
• Responsible for daily check on stock usage and patch recording or data entry of any differences.
• Maintain the cleanliness and organization of the reception area, including updating posters and brochures.
• Assist customers with electronic purchases and account access on their mobile devices.
• Facilitate sign-in and out procedures for customers.
• Assist doctors with pre and post-treatment services, including pre-numbing and post-masking procedures.
• Escort customers to and from the doctor's room, ensuring their comfort and satisfaction.
• Ensure adherence to clinic procedures and protocols.
• Assess and score the clinic SOP compliance of the operation team including doctors and report to HQ management.
• Assist consultants to prepare the sales documents and consent annex.
• Handles booking of appointments, sending appointment reminders via WhatsApp
• To make follow-up calls after clinic visits to provide advice about post-treatment care and book review appointments with doctors.
• Step-out and events to generate leads of awareness.
• Assist in any other clinic-related matters as required.

What We're Looking For:

• Minimum Poly diploma or Bachelor’s degree from reputable universities preferably in Business Admin, Science or Health Sciences.
• Experience in customer service and/or hands-on facial treatments preferred; basic math skills required.
• Strong customer service skills with excellent communication abilities.
• Ability to multitask and prioritize tasks effectively.
• Proficiency in stock administration and inventory management.
• Comfortable with electronic payment systems and mobile device usage.
• Ability to assist doctors with pre and post-treatment procedures.
• Willingness to adapt and participate in job rotation and career path planning.
• Excellent organizational abilities with a high level of attention to detail.
• Proficient in IT systems
• Pleasant personality, impeccable integrity, responsible, responsive, able to work under pressure and independently.

Join us in providing exceptional care to our customers and contributing to the success of our clinic.

Application process:

Should you wish to be considered for shortlisting, please complete the attached Google Form at the link below prior to submitting your application on MyCareersFuture:

https://forms.gle/ZdnDCJYqZ916n8iQ7

Please be advised that only candidates who have completed the form and are subsequently shortlisted will be notified.

About Us

We are a well-established education company with over 20 years of experience nurturing young minds. Our focus is on working with preschool and primary school children, helping them succeed both academically and in life. We believe that a well-structured curriculum, coupled with passionate and dedicated teachers, creates a powerful learning environment for every child to thrive.

Job Scope:

• To ensure that all common areas are safe and clean during class.
• To answer telephone, email, text and in-person enquiries.
• To follow up on customer queries.
• To handle light administrative duties: enrolment, fee payment, copying, filing, etc.
• To assist students who are arriving, waiting and leaving.
• To assist with bathroom duties if needed by the younger students.
• To help in preparation before or during class, as instructed by the lead teacher or centre manager.
• To help in minor housekeeping chores such as disinfecting high touch areas at regular intervals, stationery, tables and chairs, etc.

Criteria:

• Minimum GCE ‘N’ levels
• Fluent in spoken English, and good interpersonal and communication skills
• Minimal experience needed (on the job training will be provided), but any previous customer service experience is advantageous
• Able to work on Saturdays and/or Sundays between 8.30 am and 5.30 pm
• Current polytechnic and undergraduate students are welcomed to apply too.

Centre location: Yio Chu Kang/Seletar area

Jobscope

Replying emails (responding to clients when required) For example, clients send an email in - requiring for transportation service. The candidate will have to take note and respond accordingly.

• Singapore Based

• Attractive Salary Package

• Company Benefits & Incentives

Koh Kheng Guan R1980385

The Supreme HR Advisory Pte Ltd 14c7279