Job Description

• Industry/ Organization Type: Machinery manufacturer
• Position Title: Customer Service Executive (Electric Buggies)
• Working Location: West – Gul Circle
• Working Hours: 5 days (Mon to Fri: 8.30 am - 6 pm)
• Salary Package: Up to SGD 3200 + Transport Allowance + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Responsible for coordinating and collaborating with the Service Manager, Sales Manager, and Service Technicians
• Customer Assistance: Providing attentive, courteous, and efficient assistance to customers renting or utilizing electric buggies. This includes addressing inquiries, providing guidance on usage, and ensuring a seamless experience throughout.
• Monthly Maintenance Planning: Create and organize the monthly maintenance plans and work order schedules for Service Technicians, ensuring efficient allocation of tasks.
• Preventive Maintenance Schedule (PMS): Track and plan the Preventive Maintenance Schedule for both new and existing customers, maintaining detailed records of all maintenance activities conducted.
• Documentation and Record-Keeping: Maintaining accurate records of rentals, usage, and any incidents. Managing paperwork, rental agreements, and documenting any damages or repairs.
• Coordinating the logistical aspects of electric buggy operations, including scheduling, maintenance, and repairs. Liaising with the maintenance team for timely servicing and resolving any operational issues promptly.
• Manage customer inquiries and quotations, handling communication effectively with customers and suppliers to facilitate smooth transactions.
• Handle incoming calls, draft outgoing emails, and prepare quotations as needed. Manage bookkeeping tasks and issue essential documents such as work orders, delivery orders, and purchase orders.
• Actively gathering customer feedback, analyzing trends, and suggesting improvements to enhance the overall customer experience. Implementing strategies to address customer concerns and improve service quality.
• Collaborating with cross-functional teams such as maintenance, administration, and management to streamline operations and address challenges proactively.
• Identifying opportunities to promote additional services, upgrades, or packages to enhance customer experience and increase revenue streams.

APPLY NOW!!!

• Min. higher NITEC
• Min. 2 years of working experience
• Have a Sense of Urgency: Being prepared to handle emergencies providing immediate assistance, and following established emergency protocols

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #65942 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

Job Description

• Industry/ Organization Type: Transportation and storage
• Position Title: Customer Service Officer
• Working Location: Tanjong Penjuru
• Working Hours: 5 days (Mon – Fri, 8.30 am – 6.00 pm)
• Salary Package: Basic salary up to $3000 + OT + Performance Bonus
• Duration: Permanent Role

Key Responsibilities

• In charge of bin in process
• In charge of export process
• In charge of closing work orders and invoicing customer
• Maintain SOP/Work Instruction for customer service process
• Track and trace inventory movement
• Data processing and reporting related to operation decision
• Monitor Export process and make arrangement for warehouse export overtime for shipment when needed
• Answer any customer query
• Coordinate with inter-department for KPI
• Coordinate with Transport department for containers trucking for export activities.

APPLY NOW!!!

• Diploma in Logistics / Supply Chain Management or equivalent
• SAP & WMS knowledge is a plus
• Preferably with 1 year and above of relevant working experience
• Proficient in Microsoft Office

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66042 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: Restaurant / F&B Retail
• Position Title: Service Crew / Kitchen Helper
• Working Location: Chinatown Point
• Working Hours: 6 days (11.00 am – 10.00 pm)
• Salary Package: Up to $3,000 (Including OT + Allowance + Incentive)
• Duration: Permanent Role

Key Responsibilities

• Greet and attend to walk-ins
• Manage queues
• Take orders in POS system, serve customers, and clear tables
• Provide excellent F&B service to guests
• Respond promptly to customer inquiries
• Maintain a high level of customer service
• Maintain a high level of cleanliness throughout the restaurant
• Assist in checking and restocking inventory as needed.
• Assist chefs and cooks in preparing ingredients

APPLY NOW!!!

• Candidates without relevant experience are welcome to apply. Training will be provided.
• Prior working experience in the F&B industry is an added advantage.
• Comfortable with working on shift rotation.
• Staff meals are included.

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #65755 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: Freight Forwarding/ Warehousing
• Position Title: Customer Service (Airfreight)
• Working Location: Changi Cargo Complex
• Working Hours: 5.5 days (Mon to Fri 9 am – 6 pm, Sat 9 am – 1 pm)
• Salary Package: Basic + Performance Bonus
• Duration: Permanent Role

Key Responsibilities

• Handle full set of import and export documents.
• Handle enquiries from customers, via telephone or email for transportation by air and sea, and provide quotations.
• Manage day-to-day operations and transactions.
• Good communication with internal/external parties to ensure correct understanding of different service requirements.
• Strictly follow company standard operations procedures.
• Handle the key account customers according to SOP's and escalate special cases to the Department Manager in a timely manner.
• Provide reports and statistics to key account customers on a daily/monthly basis.

APPLY NOW!!!

• Preferably with 1 year of working experience in a related field.
• Proficient in MS Office.
• With shipping knowledge (including INCOTERMS).
• Good interpersonal and communication skills.
• Able to work under pressure and willing to learn.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66047 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Job Description

• Industry/ Organization Type: Logistics
• Position Title: Customer Service Officer (Sales Support)/ Sales Admin
• Working Location: Loyang
• Working Hours: 5.5 days, Mon - Fri (9 am – 6 pm) Sat (9 am – 1 pm) (alternate Saturday upon confirmation)
• Salary Package: Basic Salary + AWS + Performance Bonus
• Duration: Permanent Role

Key Responsibilities

• Handle daily rate enquiries from local customers and overseas agents.
• Timely response for all enquiries with multiple solutions and accuracy.
• Negotiate with carriers and co-loaders for best freight rates to ensure the profit margins and targets are met.
• Handle RFQs.
• Communicate and coordinate with operations team for efficient execution of shipments.
• Understand and analyse market trends, assist with providing pricing strategies for clients.
• Develop key account business through regular communication, efficient pricing and follow-ups.
• Report generation.
• Other ad-hoc duties may be assigned.

APPLY NOW!!!

• Candidates without experience are welcome to apply. Training will be provided.
• Proficient in Microsoft Office.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66077 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: Logistics Service Supplier
• Position Title: Customer Service Executive (Shipment)
• Working Location: Jurong Island (Company Transportation Provided, Islandwide)
• Working Hours: 5 days (Monday to Friday, 8 am – 5.45 pm)
• Salary Package: Up to SGD 3100 + Allowances + Incentive + AWS + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Strong in operations and customer service-related industry.
• Handling day-to-day operations independently.
• Data creation and entries.
• Daily interactions with customers and vendors on shipment status.
• Arrange Import/Export documentation & provide daily customer support.
• Interact with cross-functional departments to ensure compliance, and facilitate customs clearance and deliveries to customers.
• Proficient in SAP order processing is an advantage.
• Ensure that all commercial documents in connection with the orders are in place and compliant with shipping practices.
• Provides direct operational support for internal and external customer requests related to imports and exports of commodities.
• Management of Customs record-keeping requirements where applicable, analyze and determine duty opportunities, and draft responses to Customs inquiries.
• Other duties as assigned.

APPLY NOW!!!

• Min. O level
• Min. 1 year of relevant experience in Third-party logistics (3PL) / Freight Forwarding / Logistics industry
• Experience in inventory management with strong administrative skills is a plus
• Knowledge of SAP order processing is an added point

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #65951 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

Job Description

• Industry/ Organization Type: Manufacturing of Kitchen Equipment
• Position Title: Service Technician
• Working Location: Island-wide
• Working Hours: 5.5 days (Mon-Fri: 9 am-6 pm, Sat: 9 am-1 pm)
• Salary Package: Basic up to $3,000 + Performance Bonus + OT
• Duration: Permanent Role

Key Responsibilities

• Perform equipment installations, commissioning, modification, troubleshooting, repair, servicing, and other technical support.
• Complete documents to verify work performed when necessary.
• Ensuring all works comply with appliance standards and the Health and Safety Act.
• Advise the management team on critical systems that could be hazardous.
• Ensure adherence to company standards and customer satisfaction.
• Other related work.

APPLY NOW!!!

• Candidates without experience are welcome to apply. Training will be provided.
• Willingness to travel as necessary.
• Candidate with Class 3 Driving Licence will be a plus.

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66088 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Our client is a Global Manufacturing MNC, one of the leading players in the Oil & Gas servicing sector. Due to their current expansion plan, they are looking for a Customer Service Executive to join their team, in hopes of developing the current high performing team. They are located in the West.

Job Responsibilities:

• Assisting in acquiring and developing Company’s products.
• Manage in generating and processing of sales order schedules.
• Regularly engage/communicate with customers for sales.
• Offering consistent and efficient post-sales support to customers.
• Manage daily operations and orders in hand by liaising/cooperate with other departments.
• Responsible for the creation of necessary service manuals and procedures documentation by coordinating with the service department and customers to ensure timely availability.
• Acquiring technical information, drawings and data as needed.
• Coordinating with marketing team on customers’ needs.
• Active participation in meetings (e.g production and sales order review).
• Any other duties as assigned.

Requirements:

• Min Diploma or Degree in Business or other relevant equivalent field of study.
• Min 3 years relevant experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

• Call Centre / Customer Service Exp
• No Exp Are Welcome To Apply
• Office Hour / 5 Days Work Week including Weekend

Responsibilities

• Handle inbound and outbound calls
• Attend to customers' enquiries via hotline and emails
• Proper recording of conversation with customer in the call centre system
• Achieve individual and team key performance indicators (KPI) set by the management
• Maintain a positive and helpful approach in interactions with all customers
• Any other ad-hoc duties as assigned

Requirements:

• Possess Call Centre experience
• No experience are welcome to apply and training will be provided
• Good communications and interpersonal skills
• Customer service oriented and a good team player
• Able to work independently with minimal supervision
• Able to work on weekends

Other Information:

• Working Hour: Office Hour / 5 Days including weekends (Will have some weekends off)
• Location: Town
• Salary: Up to $3100/mth + OT + AWS + VB

To apply please click on the APPLY NOW button or email your resume with the following details inside your resume for faster processing:

• Reason for leaving each past & current employment

• Salary drawn for each past & current employment

• Expected Salary

• Earliest availability date

We regret only shortlisted candidates will be notified. By submitting any application or résumé to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration.

Yoong Poh Feng

EA License | 14C7092

EA Registration Number | R1105076

Job Description

• Industry/ Organization Type: Photocopiers Supplier
• Position Title: Service Technician (Photocopier)
• Working Location: East – Aljunied
• Working Hours: 5.5 days (Mon – Fri 8.30 am – 5.30 pm; Every Sat 8.30 am – 12.30 pm)
• Salary Package: Up to SGD 2400 + AWS + Monthly Incentive
• Duration: Permanent

Key Responsibilities

• Install, maintain, and repair photocopier equipment at various client locations.
• Conduct diagnostic tests to identify and resolve technical issues.
• Perform regular maintenance checks and service to prevent future malfunctions.
• Provide training and support to users on how to operate photocopier machines effectively.
• Manage inventory of parts and supplies, placing orders as necessary.
• Keep detailed records of services performed, parts used, and time spent on each job.
• Offer exceptional customer service, respond promptly to service calls, and maintain professional communication with clients.
• Keep up-to-date with the latest developments in photocopier technology.
• Comply with all safety standards and regulations related to equipment servicing.

APPLY NOW!!!

• Min. N level
• Min.1 year of practical experience in servicing
• Training provided to inexperienced candidate
• Must possess own motorbike
• Reporting to the office is only necessary in the morning

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66086 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

Find Out Even More At: https://tinyurl.com/mindflex-full-time-position

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

Details:

• Assist in shortlisting and recommending suitable tutor profiles to parents
• Coordinate & arrange 1st tuition lesson between client and tutors
• Assist with day-to-day Admin and Operations of company
• 4 Weekdays, 1 Weekend OR 3 Weekdays, 2 Weekends, 9.00AM to 6.30PM
• Able to commit for minimum 1 year
• $2,300 - $3,000/Month & Monthly Bonuses ($200 - $700/Month)
• Clear Salary Progression & Annual Salary Review (Min 10%)
• Casual attire, company culture is fun and relaxed
• Strictly no Overtime, no Bring Work Home
• Office with Modern & Fun Entertainment Facilities

• Position : 3 x Customer Service Officer (MUST HAVE Enrichment Centre Experience)-ALL WELCOME
• Location : 3 centres - Ang Mo Kio/ Parkway Parade/ Punggol Plaza (Willing to Travel to other centres when operational need arises)
• Working hours : 44 hours, 5 days work week, 4-Weekdays: 12:30pm to 9:30pm; 1-Weekend: 8:30am to 6:30pm
• Salary (commensurate with experience) : Up to $3500 + Performance Bonus + Medical/ Dental Benefit
• Duration : Perm
• Industry : English Enrichment Centre

Main Responsibilities:

• Explain our courses, education philosophy and pedagogy to potential customers
• Promote company's programmes to potential and existing customers
• Build relationships with our customers
• Handle phone and email queries effectively and promptly
• Perform and manage sales transaction effectively and promptly
• Management or teachers
• Responsible for center's inventory and simple logistics
• Other administrative and ad hoc duties, e.g. filing documents

Requirements:

• Have minimum GCE 'A' levels or Diploma qualifications
• Possess at least 2 year of relevant work experience in customer service-related job
• roles, preferably in enrichment centers settings
• Proficient in MacBook and G-Suites (e.g. Drive, Gmail, Docs, and Sheets)
• Able to display effective and efficient customer service abilities
• Possess good work ethics (e.g. Integrity, professionalism, committed to excellence)
• Willing to be trained
• Open to be deployed at other centers due to work exigencies

Email your resume to [email protected]

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Jane Chua

Senior Consulting Manager (APAC)

EA No: 13C6684

Reg no.: R2197224

• Accurately capture service related information as determined by the scope of responsibility for creation of field service notifications and orders, through to completion.
• Provide accurate, factual reports to the team leader or technical support personnel to enable informed decisions and decide on actions to resolve product issues.
• Responsible for end to end pump servicing from installation, commissioning to after sales services.
• Provide onsite advise to customers on technical issues.
• Project, perform and deliver under pressure with tight deadlines when necessary.
• Responsible for performing Installation and commissioning activities.
• Appraise, troubleshoot, repair of vacuum pumps.
• Setting up workshop for repair of vacuum pumps.
• Provide front line support for key field service activities in line with customers’ requirements. Examples being basic fault finding, rectification and planned maintenance activities.

Job Requirements:

• 'O' level/ ITE/ Diploma with 1-2 years of hands-on experience in servicing major brand of Industrial and Semicon vacuum pump (wet and dry pump).
• Experience in Edwards, Leybold, Busch, Pfeiffer, Adixen, Ulvac pump will be an addvantage.
• Proficient /able to interpret technical drawings and documents.
• 5 day work week.
• Attractive Benefits.

Interested applicants, please email your resume to [email protected]

E-Ployment Consultancy

EA License No: 09C0884

EAP Name/ Registered No: Ivan Mah/ R1108310

Job Description

• Industry/ Organization Type: Manufacturing/Semi-conductor
• Position Title: Field Service Engineer
• Working Location: Depending on allocated project
• Working Hours: Monday – Friday, 8.30 am – 5 pm
• Salary Package: Up to $3000 + $500 Transportation Allowance + OT + Standby Allowance + VB
• Duration: Permanent

Key Responsibilities

• To install, service, support, upgrade and maintain equipment.
• Perform a variety of moderate to complex assignments, such as diagnosing equipment problems and making repairs or adjustments.
• To understand system parameters and interactions to allow process development and extension electronic-mechanical troubleshooting on the equipment.
• To support the team in meeting customers’ expectations and company’s expectations.
• To provide direct support on machines at customers’ fab.
• To write technical report.
• To handle specific jigs during service jobs.
• Assist senior colleagues in performing higher-level jobs such as robot teaching & sub-units.
• To perform ad-hoc delivery work.

APPLY NOW!!

• Minimum NITEC in Electronics/Electrical/Microelectronics Engineering, or related
• Cleanroom working experience will be highly advantageous.
• Experience in machine set-up/installation/modification/servicing/troubleshooting/repair.
• Proficient in Microsoft Office
• Comfortable with standing by/working after working hours.
• Comfortable with travelling occasionally.
• Inexperienced candidates are welcome to apply as training will be provided.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #66049 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Norman Wee | EA Reg No.: R23115114

Job Description

• Industry/ Organization Type: Chemical
• Position Title: Customer Service Executive / Customer Service Coordinator
• Working Location: Tuas South (Transport provided from Jurong East/ Pioneer MRT)
• Working Hours: Mon – Fri, 8.30 am – 5 pm
• Salary Package: Up to $3,500 + Performance Bonus + Medical Insurance
• Duration: Permanent Role

Key Responsibilities

• To coordinate shipments from overseas for deliveries to local warehouse or to end customers.
• To assist the customer team in monitoring and liaising with local, Malaysian transporters and shipping agents to ensure the necessary permits, licenses and documents are in place to carry out the importation, exportation and local deliveries.
• To support the sales team on the technical aspect and follow up with customers for operating problems.
• To monitor and supervise first delivery of chemical product delivery at customers’ site and at the same time conduct ad-hoc inspection on driver.
• To keep track customers’ orders and date of delivery, create SO/ DO, prepare invoice to customers, and follow up with customers on quotation.
• To issue PO to supplier, monitor and maintain warehouse stock level in healthy quantity.
• Ad-hoc duties as assigned by the Supervisor.

APPLY NOW!!!

• At least GCE “O” level or its equivalent.
• Minimum 3 years of related working experience.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66075 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Remote - Republic of Singapore

Location: Singapore (Remote)

Salary: 40,000 SGD - 45,000 SGD + 10% Performance Bonus (DOE & Geographic Location)

*This position is remote and not eligible for relocations. All positions must reside within the country listed within this job description.

About the Role:

Applied Value Technologies is seeking a Jr Triage Specialist to assist in the delivery of our mission- and business-critical application services with internal customers. Reporting into Application Support team, our goal is to deliver excellent technical support with outstanding customer service, satisfaction, and timeliness. Candidates must be passionate about technology, live for amazing customer service, and thrive in a fast-paced environment.

Our clients are Fortune 100 technology companies, providing platforms that help connect people around the world. They share a core value of scaling business by putting people first, and the Application Support team is uniquely positioned to propel this work to the next level as the customer’s needs act as the guiding compass, not the technology’s limitations!

About You:

We are looking for someone to:

• Provide efficient support on product and integration issues, and ticket triaging.
• Follow detailed processes and workflows to support engineering teams.
• Support service Request Management.
• Support content creation, content update, and knowledge management.
• Solve basic admin, and configuration issues in SFDC.
• Rapidly diagnose, investigate, and resolve or troubleshoot issues and refine them into clear, concise communication and documentation.
• Communicate effectively with engineering teams to identify solutions to recurring product issues and improve on-the-ground engagement quality with cross-functional partners.
• Effectively and concisely communicate technical resolution, workarounds, or product confusion to bug reporters and/or engineering teams.
• Efficiently and effectively execute SOPs and develop and maintain the knowledge base.

We want someone who:

• Is a collaborative utility player mentality (low ego) with a proactive sense of curiosity
• Actively investigates to get relevant information
• Demonstrates proactive and professional communication skills with all stakeholders and partners
• Maintains a professional, adaptable, and respectful manner
• Provides high quality service to all users

Some stuff you need:

• 1-2 years of hands-on technical application, product support, or business process experience.
• Familiarity with Salesforce - Service Cloud (some knowledge of Case Management, SOQL, LWC, read through Apex Code, Live Agents, and WhatsApp)
• Experience operating with SLAs in a client-facing role in a production support environment.

Nice to have:

• Bachelor’s degree in computer science, Business, or a similar area
• Salesforce (Service Cloud) and Mulesoft qualified, certifications, etc.
• Experience in techno-functional Salesforce and Mulesoft integration in a hands-on support role
• Application development and ERP implementation experience.

A little bit about us:

Applied Value Technologies is an early-stage, mission-driven venture revolutionizing the way companies view IT productivity. We help our customers scale with next-generation application services that accelerate user productivity through enhanced automation and a highly personalized user experience. Our goal is to be a trusted partner, collaborating with customers to design and implement user-centric, technology-enabled support solutions at scale.

Job Description

• Industry/ Organization Type: Manufacturing/ Production
• Position Title: Customer Care Specialist
• Working Location: Tampines
• Working Hours: 5 days (8 AM-5 PM)
• Salary Package: Basic Salary + AWS + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Focus on order processing, order fulfilment till delivery in promptly and accurately manner.
• Acknowledge customers’ email on queries/feedback/ order placement within one working day.
• Follow up with customers to ensure high-level satisfaction and determine future requirements.
• Ensure that customer's complaints/ feedback are well investigated, resolved, and escalating the complaints/feedback aptly to Senior and working with Regulatory & QSHE swiftly & independently.
• Ensure the availability of certificate of analysis/compliance, applying for inspection status.
• Prepare, generate, and disseminate customer's reports in timely and accurate manner.
• Collect and sustain sales data and database of customer contacts.
• Maintain good filing and retrieval system to ensure easy access to work documents, when needed.
• Recommend management systems improvement measures to the Superior.
• Comply with management systems procedures.
• To follow the company’s procedures, safety rules and measures stated in the WSH Risk Assessment.
• Not to engage in any unsafe or negligent act that may endanger yourself or others working around you.
• Use of personal protective equipment provided, to ensure safety while working.
• To participate in protecting the environment, preventing pollution, complying with applicable requirements as identified in the policy statements and promoting sustainable practices.
• Other duties as assigned.

APPLY NOW!!!

• Excellent communication skills.
• Competent with MS Office and computer skills.
• At least 1 year of Customer Service working experience.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #65881 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: Manufacture of Food Products
• Position Title: Customer Service Executive
• Working Location: Boon Lay
• Working Hours: 5.5 days (Monday – Friday, 8 am – 4 pm, Saturday, 8 am – 12 pm)
• Salary Package: Up to $3200 + Performance Bonus + VB
• Duration: Permanent

Key Responsibilities

• Be the on-site partner for the Remote Admin Team in troubleshooting issues and resolving chokepoints for daily deliveries
• Liaise with internal stakeholders and customers to clarify the situation, identify the root cause of issues and brainstorm improvements
• Monitor and track new process implementation to ensure the Remote Admin Team follows through with the new process
• Attend to incoming calls received via office phone and order phone, redirect them to the correct stakeholders
• Review the Daily Incident Tracker to identify opportunities for improvement to prevent recurrence

APPLY NOW!!!

• Minimum GCE ‘N/O’ Levels with 2 years of experience in a similar role, demonstrating a track record of successful troubleshooting and problem resolution
• Proficient in Microsoft Office
• Candidates with prior experience with Microsoft Navision and WMS will be advantageous

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #66044 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Norman Wee | EA Reg No.: R2311511

Job Description

• Industry/ Organization Type: Chemical Distributor
• Position Title: Customer Service Officer
• Working Location: West – Tuas (Company bus provided at CCK, Boon Lay, Pioneer)
• Working Hours: 5 days (Monday to Friday: 8 am-5.30 pm)
• Salary Package: Up to SGD 2200 + AWS + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Customer coordinator (receives and coordinates orders, requests, or complaints from all customers).
• Ensure that DO is passed to the logistics or transport team.
• Order processing in GeO system.
• Order confirmation or acknowledgement.
• Issuance of manufacturing order for blending.
• Any ad-hoc as assigned.

APPLY NOW!!!

• Min N Level
• Min. 1 year of working experience in related field
• Training provided to an inexperienced candidate
• Familiar with Microsoft Office
• Possess Chemical Knowledge is a plus

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66035 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

Our client is a MNC company, one of the leading players in the Environmental sector. Due to business needs, they are now recruiting a Customer Service Executive to be part of their team for ongoing transformation projects. They are located in the West – easily accessible.

Responsibilities:

• Create profiles for the company’s new customers in the internal customer management software, and ensure adherence to the company’s guidelines
• Communicate and work closely with the various teams on the reception of customer orders, and liaise with the various customers accordingly on receipting/forecasting
• Input/Maintain data records using the company’s system for the various customers job orders
• Prepare the various customers’ account summary/statement and manage the invoicing process
• Liaise with both customers and company stakeholders on pricing/transfers
• Handle the various payment preparations with utmost confidentiality
• Address/Resolve the various customer concerns effectively and efficiently
• All other adhoc duties as assigned

Requirements:

• Minimum Diploma in any field of studies
• Minimum 2 years of relevant working experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

RecruitPedia Pte Ltd

EA License No: 19C9682

EA Personnel No: R22104689 (Lim Yu Xun, Acer)

Working days: Mon - Fri (8.30am - 6pm) (Work Overtime)

Work location: Novena / Clarke Quay

Salary: $3,000/month

Responsibilities:

• Conduct outbound calls & site visit to ensure timely consent collection
• Reach out to the respondent from selected establishment to participate and in digital survey data transmission
• Explain survey objectives and procedures to respondent on the confidential database to be extracted
• Interpret survey questions to help respondents’ comprehension
• Compile, record, input results and data from interview surveys into the system
• Conduct administrative tracking of the collection progress.
• Ensure that the given KPI are being met based on the project timeline
• Identify and report problems in obtaining valid data

Requirements:

• Singaporean
• Have an excellent communication skills | Microsoft Excel | Site Visit
• Prior working experience in Customer Service/Call Centre is a big plus
• Experiences with KPI targets

Should you be interested in this position, please contact Terence at +65 9645 4048 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

• Input enquiry details into CMS to maintain updated prospective member records on a daily basis.
• Handle enquiries by members via phone calls and emails on a daily basis.
• Update members’ account services requests into CMS to maintain updated membership records on a daily basis.
• Update members’ payment record into CMS to reflect updated payment records on a daily basis.
• Call prospective to close sales on a monthly basis.
• Remind expiring members to renew membership on a monthly basis.
• Replenishment of forms and brochures on a monthly basis.

Job Requirements:

• 'N' level & above with 2 years working experience in Customer Service/Membership services.
• 5 day work.

Interested applicants, please email us your resume to [email protected]

E-Ployment Consultancy

EA License No: 09C0884

EAP Name/ Registered No: Ivan/ R1108310

Job Highlights:

Stable and friendly working environment.

Various Bonus.

Provide opportunities for career advancement within Co.

Work and life balance.

Job Description & Requirements:

Due to an increase in our service activities in our service department, we are looking for a qualified Engineers in the feild of automation or Instrumentation for marine vessels.

1. Experience in shipyard and marine vessels.

2. Experience in servicing of vessel automation systems.

E.g. Tank gauging, gauges, transmitters, valve positioner, etc.

3. Ability to work both independently and as part of team.

4. Able to travel to regional countries.
5. Good communication skills.

6. Class 3 driving licence (prefer).

H&M is on a journey to deliver and liberate Fashion for the many. We want to empower, enable and engage teams, while building on our passion for being the truly customer-centric and meaningful growth company that we are. On this journey we want to offer an elevated and differentiated colleague experience where everyone is empowered to thrive and reach their full potential; we celebrate radical curiosity that drives impact and contribute to our customers and brand, and in return – we commit to do the right thing for both people and planet. Our colleague culture consist of belonging where individuality, self expression and creativity are liberated through fashion each and everyday.

Job Description

You contribute to added customer value, a strong brand and increased sales by managing the goalsetting, follow up and KPIs of the Loyalty & Customer base, Customer experience, Brand & Media for the region. You work towards aligned and cross-functional goals, driving omni sales performance and customer centricity in all parts of your work. You drive the Budget process and follow-up of all CA&M costs related to results/outcome achieved.

Responsibilities

Driving Processes for Goals & KPIs

• Drive the customer activation goal process for the region to set customer centric, measurable and clear targets & KPIs related to customer base and customer experience, loyalty, brand development, performance media revenue & traffic
• Collaborate with Global Marketing Controller & Global CRM around goals setting process – and with regional team key stakeholders to follow up on KPIs
• Align customer goals with financial goals
• Lead budget process related to customer activation – media spend, content costs, production costs, agency fees & other posts related to tools and the team - all costs in relation to results achieved, making sure the function deliver on set goals

Supporting and Coordinating Processes for Analysis & Follow Up

• Support follow-up on spend, performance, investment priorities for all countries in region
• Support and coordinate discussions regarding trade-offs related to media, production and research budgets
• Analyze data to identify trends, patterns, and key insights.
• Coordinate with Strategy & Planning, PR and Content Operations to follow up on costs and performance of brand & sales activation campaigns
• Coordinate with Insight Analysts to follow up on performance of customer base and customer/brand experience
• Support business case development connected to investment to Head Office to secure efficiency connected to investments and enable decision making
• Lead the updated KPI scorecards in line with regional and global reporting cadence via close cooperation with relevant analyst roles within CA
• Use data to identify trends, make data-driven decisions and continuously optimize media campaigns and investments, using tools like Google Analytics, advertising platforms and other data analysis software.

External Partnerships

• Supports regional/local procurement processes for agency contracts, partnerships etc (when applicable)
• Follow up with agencies on cost control & invoice handling

Key Requirements

• University Business degree - or if not, at least 3 years of working experience in a Business Controller role preferably in marketing, media and/or CRM in agency or retail company
• Have experience from following up on goals, KPIs and media budgets
• Meriting with competence withing digital/tech and omni ways of working
• Good understanding of retail KPIs from a customer, sales and/or media perspective
• High analytical ability
• Structured, organized and efficient
• High level of English
• Strong informal leadership skills
• Excel wizard

Responsibilities:

• Collaborate with the presales team to conduct site surveys and assessments. This involves evaluating the customer's location, infrastructure, and specific requirements to determine the ideal setup and deployment for the robot
• Responsible for setting up, commissioning the robot on-site and ensuring the robot is ready for operation
• Perform thorough testing, identify and troubleshoot errors/failures and implement appropriate solutions to resolve the issues promptly
• Handle repairs and maintenance tasks for the robot. This involves conducting regular maintenance activities as per the SOP/guidelines and addressing any breakdowns or equipment failures
• Travel to customer sites, both local and international (whenever necessary), to provide on-site support, conduct setup/commissioning, perform maintenance tasks, and resolve technical issues at short notice to provide support or address urgent issues. Additionally, you should be willing to adapt to the customer's work environment and schedule, which may include night shifts when necessary
• Responsible for documenting service and fault reports. This includes accurately recording the details of the service provided, issues encountered, and the actions taken to resolve them. These reports are typically submitted to superiors and key individuals within the organization for review and analysis
• Maintain detailed records of all tasks related to customer service. This includes maintaining customer service logs, updating internal service records, and ensuring all documentation is completed in a timely manner
• Train customers and end-users on the proper handling, maintenance, and safety procedures of robot operation. Create and update documentation, including user manuals and service guides, to facilitate knowledge transfer and enhance support processes

Requirements:

• Fresh graduates are also welcome to apply
• Minimum Diploma in Engineering or other related fields
• Required: Experience in AGV and Ubuntu
• Experience with troubleshooting and debugging hardware, electronics, and software
• Excellent problem-solving skills and the ability to work under pressure in fast-paced environments
• Effective communication skills with the ability to explain complex technical concepts to both technical and non-technical stakeholders
• Strong communication skills in English (both oral and written)
• Tools: Basic knowledge on handling mechanical, electrical and electronic tools
• Able to perform simple network configuration