Customer Service Officer

*From $3200 per month , Near MRT Stations

WhatsApp at +65 9176 4434

Job Descriptions:

• Attend to all customers' call in/walk in/online Ads enquiries and appointments

•Assist customers in a friendly and professional manner, both in person and over the phone

•Maintain customer databases and update customer information as necessary

• Fixing, rescheduling and reminders on customer appointments

• Perform invoicing and cashiering duties (payment/daily settlement)

• Reports data entry & consolidation for submission

•Document and track customer interactions and follow up on any outstanding issues

Job Requirements:

• Basic knowledge of Microsoft Excel

• Good interpersonal and communication skills

• Customer service oriented

• Team Player with Positive Attitude

• Preferably with experience

•No Experience are welcome as training will be provided

Benefits:

• High Incentive bonus

•Service commissions

• Career advancement opportunity

• Training will be provided

• Medical bonus

•Happy and positive Environment

Work hours:

* Weekday 11am-9pm ;

Weekends and PH 10am-7pm

*6 Off days per month

Summary of role requirements:

• Looking for candidates available to work full time
• 1 year of relevant work experience required for this role
• Working rights required for this role
• Expected salary: $3200 - $5000 per month

Work Location:( All near MRT and in shopping center)

• Orchard
• Raffles City
• Jurong East
• Novena

Interested candidate, please drop us a WhatsApp at +65 9176 4434

Working days & hours: Mon-Fri 8:30am-5:30pm | OT to be paid if work on Sat (not compulsory)

Salary: Basic: $1,600 - $2,000 + Allowance + AWS + Variable Bonus

Gross Monthly Salary: min. $2,200

Working Location: Pasir Ris

Job Scope:

• Perform abatement system (scrubber)
• Preventive Maintenance service on-site.
• Provide Corrective Maintenance & troubleshooting on-site.
• Perform equipment installation, part change.
• Provide service reports on assigned task.
• Working environment - clean room or subfab in semiconductor factory.

Job Requirement:

• Higher Nitec certificate: Preferably in electrical, mechanical or technical background.
• Training provided.

Chin See Min Reg No. : R22107450

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

Job Description & Requirements

• $13/ hr
• 2 month is ok (can extend)
• 5 days work week including weekends
• No experience needed
• Uniform provided

Job Scope:

1. Receiving incoming stock
2. Delivering of duty free orders into departure gate hold rooms
3. Assisting to top up display stocks at the stores
4. Assisting in IShop Changi fulfilment in the picking and packing of orders
5. Any other ad-hoc duties as assigned by the Supervisors or Retail Managers

Our Client is a leader in the Environmental industry in Singapore. Due to their current expansion plan, they are looking for a Finance Controller to join their team, in hopes of developing the current high performing team. They are located in the West.

Responsibilities

• Manage cash flow, including optimization, forecasting, expense management, debt management, collection, budgeting, consolidation, and P&L forecast.
• Responsible for funds in banks for unexpected expenses, procurement activities and operations.
• Develop risk management/control strategy for the Group and handle monthly group consolidation and results analysis.
• Responsible for implementation of financial strategies, including risk minimization and cost enhancement.
• Oversee and manage financial reports, audits, and tax matters and prepare financial metrics based on P&L.
• Provide ROI analysis for overseas investments and advice on investment decisions.
• Oversee finance team, such as performance management and team bonding.
• Provide leadership and guidance, fostering a culture of improvement and accountability.
• Lead financial projects to optimize production and cash flow.
• Develop and maintain ERP and MIS projects.
• Improve internal controls and ensure compliance with regulations.
• Analys and recommend maximizing returns on excess funds.
• Responsible for financial performance and provide insights and recommendations.
• Maintain good relationships with bankers and liquidity providers.
• Perform ad-hoc duties related to the Company’s business activities.

Requirement

• Min Degree in Finance, Accounting, or a related field or CPA
• Min 5 years of relevant experience in manufacturing industry
• Strong experience in FP&A, internal controls, risk management, and regulatory compliance.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R21103987 (Yan Yongmao)

Duties and Responsibilities

• Early-risk marriage support (minor and transnational couples, divorce support and family & marital counselling)
• To offer group work and other interventions to families facing challenges; and to work with relevant partners to promote the welfare of the clients
• Proficient in various counselling approaches (e.g., systemic) and tools to help with clients' concerns
• Deliver clinical supervision for staff's professional development
• Manage the budget and statistics monthly

Requirement:

• Master in Counselling
• At least 5 years of relevant work experiences

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Job Description:

• Develop and foster strong relationship with key account.
• Serve as the key liaison person between client and internal departments on request and issue resolution.
• Take ownership of key account’s new program implementation. Engage in initiative and project discussion. Lead and monitor implementation progress.
• Manage, monitor and control stockholding. Prepare stockholding and indent reports for monthly reviews.
• Support monthly KPI metrics and perform root cause analysis to improve metrics & performance, timely submission of internal and external reporting, as well as, present operational KPI.
• Manage Replenishment and inbound Inventory in line with the forecast or indent, commercial and stock holding requirements.
• Review materials forecast and execute Supply Plan, analyses Key Planning Parameters to achieve a balance between Inventory and Forecast.
• Drives continuous improvement initiatives to meet inventory goals
• Reviews slow moving items, block inventories according to Excess and Obsolescence Policy.
• Review work processes and initiate process improvement plans.

Job Requirements:

• Diploma/ degree in relevant qualifications

Interested candidates do attach your resume to [email protected]

Attn: Angela Celeste Poh Li Ying (R2095367)

Recruit Express Pte Ltd (99C4599)

Responsibilities:

• Attend to customer enquiries and complaints, including on-site calls
• Recommend preventive measures and provide prompt and effective resolution to technical problems
• Assuage dissatisfied customers with prompt resolutions for any product or service issues
• Provide guidance and technical assistance to service teams and sub-contractors on service assignments, testing and commissioning; verify and prepare payment to sub-contractors
• Remain actively involved in the implementation of department strategies and initiatives such as service value-chain businesses
• Update Service information system and follow up with all necessary paper work diligently, timely and accurately for smooth operation of the department

Requirements:

• Diploma/Degree in Mechanical Engineering
• Minimum 2 years of technical experience with knowledge in air conditioning, Chiller, ACMV or HVAC systems

How to apply:

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret only shortlisted candidates will be notified.

EA Licence No: 16C8004 (Elitez Pte Ltd)
EA Personnel Name: Felcia Ang
EA Personnel No: R22109905

*24-hour rotated standby for possible equipment breakdowns at customer sites.

Responsibilities

• Install, test, and calibrate our AMHS equipment in the initial phase of a project.
• Carry out regular inspections, tests, and preventive maintenance after the initial phase of the project.
• Perform troubleshooting and recovery tasks to minimize the downtime of our AMHS.
• ]Conduct on-the-job training for new and junior members when required.
• Draft service and maintenance reports for both submission to customers and for internal quality control.
• Liaise with customers to arrange schedules for jobs and to update customers on work progress.
• Supervise work done by sub-contractors for installation and mechanical modifications.
• Coordinate with company logistics support staff on matters of parts ordering and delivery.

Qualifications

• Polytechnic Diploma or Bachelor’s Degree in an engineering-related field.
• Training will provided who lack of experiences.
• Physically and mentally fit, able to endure working in cleanroom environments and long overtime hours.
• A team player with a positive work attitude and a willingness to learn and adapt.
• Ability to grasp current work situation and plan work ahead of time to keep pace with schedule.
• Experience in cleanrooms or AMHS equipment is a huge plus.

HOW TO APPLY:

Interested applicants, please click on “Apply Now”or email [email protected]

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Lim Wei Jye (Jaylyn)

EA Personnel Reg No: R24121213

• Identify and resolve problems with marine motors, auxiliary engines, steering systems, and other related components.
• Repair inboard and outboard engines, focusing on fuel, cooling, and exhaust systems.
• Perform regular maintenance to ensure the proper functioning of all shipboard systems.

Requirements:

• Diploma in Marine Engineering or equivalent.
• At least 2 years of nautical maintenance and repair experience.
• Skilled in using diagnostic tools and marine service equipment.
• Good understanding of marine engines, auxiliary engines, and cargo pumps.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

Job Description:

• Attend to patient enquiries over the counter to provide information on clinic services
• Update patient registration information and process medical records in accordance with standard operating procedures and clinic guidelines
• Provide quality customer service to patients
• Assisting in all day-to-day administrative duties.
• Ensure proper maintenance of clinic facility for cleanliness and positive image
• Perform other ad-hoc departmental tasks/activities as assigned by the management.

Job Requirements:

• Min N/O level and above
• No working experience is required as on-the-job training is provided

Interested candidates do attach your resume to [email protected]

Attn: Angela Celeste Poh Li Ying (R2095367)

Recruit Express Pte Ltd (99C4599)

Program Coordinator, Allkin Senior Service

Founded in 1978 as Singapore’s first family service centre, Allkin Singapore (formerly known as AMKFSC Community Services) is a leading community-driven social service agency that believes everyone has the potential to create positive change, regardless of age, race, or background.

Through our service offerings, strategic partnerships, and community initiatives, we unlock opportunities for vulnerable individuals and families to overcome life’s challenges, pursue a brighter future, and inspire others to do the same. Today, Allkin uplifts and journeys with diverse communities such as children, youths, families, and seniors at close to 40 touchpoints across Singapore.

Reporting to the Group Supervisor, the Program Coordinator / Community Connector (CC) is to connect with the seniors, the community and partners to empower seniors to age in their community.

• Plan and conduct outreach to raise awareness about centre programmes and services and to enrol new seniors as centre members
• Conduct basic assessment to identify socially isolated seniors and those with needs.
• Collaborate with grassroots, community partners and service providers to build up community network, which includes initiating and coordinating community engagement efforts

Active Ageing to encourage active living and empower seniors.

• Organise activities at Eldercare centre and off-site locations.
• Co-create activities with volunteers.
• Empower seniors to be volunteers.

Befriending and Buddying to prevent social isolation.

• Manage volunteers to provide befriending/buddying services.
• Befriend seniors.

Care and Support to ensure seniors with needs are supported.

• Provide information and referral service and follow-up with referrals made.
• Participate in discussion with case management team to ensure clients are served holistically.

Others

• Support in volunteer management processes e.g. keep track of volunteering activities and hours, maintain volunteer database.
• Administrative duties which include data collection and reporting for reporting and evaluation purposes.
• Other work projects assigned by supervisor/management

Desired Skills and Competencies Technical Competencies:

• Minimum GCE 'O' levels, up to Diploma graduates.
• IT literate

Core Competencies:

• Good communication and social skills to work with different people.
• Pleasant personality.
• Team player, yet independent to carry out most functions.
• Strong interest in empowering and preserving the dignity of senior.

Preferred achievements / characteristics:

• Able to speak dialects will be an advantage as some elderlies are only able to speak dialects

· Coordinate, maintain and improve customer-oriented quality system

· Manage and track customer KPIs

· Support and participate on PFMEA

· Develop Inspection Plan for new products

· Lead in solving quality issues and technical problems

· Manage customer claims and 8D reports

· Monitor and evaluate performance of quality leaders and inspectors

Requirements:

· Diploma/Degree in Engineering or related field

· At least 2 years hands on quality experience in a mid-size molding company

· Good problem solving and good communication skills

· TS16949 experience will be advantageous

· Hired permanently as an employee in Singapore and willing to work in Mexico with expatriate package

We invite interested and qualified candidates to send in your updated resume (MS Word Format), stating your reasons for leaving each employment, your current and expected salary to [email protected]. Please indicate the position you are applying in your email subject. Your interest will be treated with strict confidentiality,

We regret to inform that only shortlisted candidates will be notified

EA License: 90C3627

EA Reg No: R1108020

• Working Days: Monday - Friday
• Working Hours: 930am - 830pm (1 hr break time) *Flexible discuss
• Salary: $2000 - $2400
• Raffles Place / One North

Responsibilities:

• Taking orders and interacting with customers
• Assembling food bowls and preparation of food
• Upkeep of store cleanliness
• Assist in ensuring smooth operations
• Opening set up and closing procedures (including dishwashing)

Requirement:

• Relevant experiences

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee (Ashley) Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Main Responsibilities:

• Oversee Test Operations
• Focus on production efficiency, quality control, and resource optimization.
• Drive adoption of world-class manufacturing practices.
• Implement strategies for operational and performance excellence.
• Continuously upgrade human resources, processes, and technology for the ATS team.
• Ensure high employee engagement through motivation, coaching, and training.
• Lead projects and teams to achieve company goals.
• Collaborate on improvement roadmaps with other departments.
• Manage costs for productivity enhancement and process improvement.
• Develop and enforce SOPs, conduct regular audits, and monitor KPIs.
• Collaborate directly with customers for operational enhancements.
• Ensure safety and security protocol compliance.
• Chair the Safety Committee to uphold safety standards.

Requirements:

• Diploma/Bachelor's or Master's degree in relevant field.
• Substantial experience in service-level testing and leadership roles.
• Expertise in testing methodologies and tools.
• Strong analytical and problem-solving skills.
• Effective communication and collaboration abilities.
• Proven leadership and management capabilities.
• Relevant certifications such as ISTQB or PMP is a plus
• Familiarity with the industry/domain and commitment to continuous learning.

HOW TO APPLY:

Interested applicants, please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Sim Jia Hui

EA Personnel Reg No: R22106242

Job Description:

• Manages a variety of interventions, programs, and community development projects within the field of social work.
• Leads and guides multidisciplinary teams in the thorough evaluation of casework and group work, ensuring comprehensive and effective outcomes.
• Coordinates and oversees the implementation of strategic community development initiatives, diverse programs, and impactful research endeavors aimed at enhancing social welfare.
• Provides mentorship and steadfast support to fellow social workers, fostering their professional growth and ensuring the highest standards of practice.
• Actively collaborates with external agencies and ministries, forging partnerships and alliances to advance collective goals and initiatives in social services.

Job Requirement:

• Possession of a Degree or Master's in Social Work.
• Demonstrated prior supervisory skills, including experience in managing and guiding teams.
• Ability to effectively lead a team of at least four members, ensuring cohesion, productivity, and professional development within the team.

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Our Client is a MNC in the Manufacturing industry. Due to their current expansion plan, they are looking for an Senior Export Service Executive to join their team, in hopes of developing the current high performing team. They are located in the Central.

Responsibilities

• Manage and process incoming shipments and associated documents according to customer requirements.
• Perform scanning tasks using the customer's warehouse management system.
• Ensure all documentation is completed and updated promptly to the Head Office.
• Coordinate with relevant parties for outgoing or return shipments as needed to support customer order fulfillment.
• Assist with month-end stock takes and replenishment of materials.
• Perform various administrative duties, including filing and document processing.
• Any ad-hoc duty as given

Requirement

• Min Diploma in Business Admin
• Min 3 years of experience in similar environment
• Experience in SAP SAGE

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R21103987 (Yan Yongmao)

Summary:

To plan, co-ordinate and perform inspection works on newly installed and existing equipment under maintenance contracts.

Responsibilities:

• Assist the manage/senior engineer in ant techincal aspect of the equipment
• Carry out inspection on newly installed equipment and equipment under maintenace
• Attend to safety and performance-related breakdowns of equipment
• Planning and implementation of new measures to improve performance of equipment
• Investigate and submit report on the technical failures of equipment
• Act as calibration committee member when assigned by senior manager and to ensure all instruments within the department are properly documented and calibrated
• Assist in technical training of subordinates within the department
• Any other duties as assigned by superior

Requirements:

• Entry Level / No experience
• Triple E certs
• Microsoft Words, PowerPoint and Excel skills such as creation of table and analysing of data
• Good communication skills
• Able to work independently
• Willing to learn

HOW TO APPLY:

Interested applicants, please click on “Apply Now”or email [email protected]

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Lim Wei Jye (Jaylyn)

EA Personnel Reg No: R24121213

Job Responsibilities:

• Handle vehicle sales (NEW AND USED BIKES)
• Handle short-term and long-term rental activities including handing / taking over bikes for QC checks, photo taking of vehicle conditions, etc…
• Attend the handing over process of bikes to customers.
• Follow up on production / new vehicle preparation activities
• Any other ad-hoc duties assigned by the Manager.

Requirements:

• Preferably have Class 2B license
• Basic experience / knowledge in motorcycle accessories
• Customer-oriented / outgoing personality
• Team player

Looking for candidates available to work on weekdays and Saturdays

Job Types: Full-time, Permanent

Pay: $1,800.00 - $4,500.00 per month

Benefits:

• Cell phone reimbursement
• Company car
• Employee discount
• Flexible schedule
• Professional development

Schedule:

• Day shift

Supplemental pay types:

• Commission pay

Experience:

• Sales: 1 year (Preferred)

Understand the Chinese market, be familiar with Singapore's demand, purchase Chinese goods and provide them to Chinese people in Singapore, proficient in using Chinese. Capable of purchasing goods according to customer needs. Understand the requirements for Singaporean products. There is a certain relationship with Malaysian migrant workers。pricing，purchase

Job Description:

• Manages a variety of interventions, programs, and community development projects within the field of social work.
• Leads and guides multidisciplinary teams in the thorough evaluation of casework and group work, ensuring comprehensive and effective outcomes.
• Coordinates and oversees the implementation of strategic community development initiatives, diverse programs, and impactful research endeavors aimed at enhancing social welfare.
• Provides mentorship and steadfast support to fellow social workers, fostering their professional growth and ensuring the highest standards of practice.
• Actively collaborates with external agencies and ministries, forging partnerships and alliances to advance collective goals and initiatives in social services.

Job Requirement:

• Possession of a Degree or Master's in Social Work.
• Demonstrated prior supervisory skills, including experience in managing and guiding teams.
• Ability to effectively lead a team of at least four members, ensuring cohesion, productivity, and professional development within the team.

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

• Working Days: Monday - Friday (public holidays off)
• Working Hours: 7am-2pm / 9am-4pm (Rotate shift , 30mins break)
• Salary: $1,700
• Raffles Place / One North

Responsibilities:

• Taking orders and interacting with customers
• Assembling food bowls and preparation of food
• Upkeep of store cleanliness
• Assist in ensuring smooth operations
• Opening set up and closing procedures (including dishwashing)

Requirement:

• Relevant experiences

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee (Ashley) Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

We are looking for a suitable Communications Manager candidate to fulfill this undertaking for our social service agency (SSA).

Reporting to the Chief Operating Officer, the Communications Manager is responsible for overseeing the development and execution of the Agency's communication strategies and associated work plans.

RESPONSIBILITIES:

• Subject matter expert and professional lead for the authority on maintaining the brand and profile of the Agency.
• Conduct research and evaluation so that communications activity is effective and responsive to the needs of stakeholders and audience.
• Manage and create multi-cultural and relevant content for all the Agency's main communications channels including social media and official websites.
• Direct the delivery of proactive external campaigns and public relations activity.
• Develop a comprehensive digital engagement strategy for diverse stakeholders, incorporating film, photography, animation, and other communication mediums.
• Lead the delivery of a robust media relations service that fosters strong, positive relationships with journalists and the public.
• Oversees and implement reputation management communication strategies.
• Create a consistent approach to horizon scanning to better inform and shape communications efforts and achieve organizational priorities.
• Guide the implementation of a strategic internal communications program to facilitate change management and address major internal issues.

REQUIREMENTS:

• At least 5 years working experience in any of the following: public relations, marketing, corporate communications, communications consultancy or journalism
• Excellent command of all aspects of the English language, both verbal and written communication.
• Fluency in Mandarin/Tamil/Bengali, is a plus
• Strong interpersonal, creative, presentation and public speaking skills
• Strong media relations and management
• Experienced in Adobe Creative Cloud products
• Passionate about working with marginalized populations and community service

Only shortlisted candidates will be notified.

(Please refer to the FY24 Skills and Salary Guidelines for the Social Service Sector posted on the NCSS website https://www.ncss.gov.sg/Social-Service-Careers/Sector-Salary-Guidelines)

Sun Ray Scheme

Sun Ray is a centralised scheme administered by NCSS to develop individuals who have strong leadership qualities to lead professional practices and agencies in the social service sector.To enable a holistic development. there will be structured rotation across social service agencies in different sub-sectors to provide individuals with cross-organisational exposure and support. The exposure will enable those on the Sun Ray to develop broader sector perspectives and gain deep sector knowledge to help the social service agencies that they are deployed to build capabilities and capacity.

Job Description:

As the Escalation and Expert Center Specialist,and with a wealth of Waters scientific instrumentation technical knowledge, you will act as a liaison, provide product/services information and resolve any emerging problems that our customers might face; they embody the Waters corporate identity in appearance, demeanor, values and ethics. Escalation and Expert Centre personnel are key organizational people who help our customers in resolving any issues as quickly and efficiently as possible. They have a strong positive influence on our internal and external customers and provide an exceptional customer experience to them at every touch point. Specifically, to our external customers they deliver fast solutions even to complicated problems and in many cases with their strong ability and capabilities without dispatching an engineer to site.

Internally the role has a knowledge sharing scope to influence and motivate teams of engineers in delivering world class service to our customers. Field-based support teams will revert to our Expert Centre colleagues in difficult Technical situations (escalations) who in turn will liaise with multiple stakeholders within the Waters organization to ensure customer and staff success. The teams function and its’ people’s goal is to ensure excellent service standards, respond efficiently to direct and indirect customer inquiries and maintain the highest levels of customer relationships and satisfaction leading to an overall differentiated Customer Experience.

Job Requirements:

• Manage Level 2 Hardware Escalations from entire APAC region.
• Manage incoming Web Requests, email and phone lines for technical queries.
• Manage the customer journey from the logging of a corrective call to successful completion, setting expectations and delivering an exceptional customer experience throughout.
• Work in partnership with Waters field service engineers and Waters support teams to quickly resolve customer issues and maximise customer satisfaction.
• Quick and effective resolution of customers queries resolving the maximum possible number of customer issues remotely.
• Actively participate in Waters Internal Escalation calls and meetings, keeping customers well informed of progress.
• Utilise, promote and contribute to Waters tools, such a Waters Knowledge Base and ‘How to Video’s’.
• Provide customers with high quality technical advice and direction, working closely and acting as a point person with Waters Global Service Support [GSS].
• Practice commercial awareness to position billable and plan solutions to our customer to drive their success.
• Carry out site work such as PM visits installations, support and product training sessions to maintain Skill Sets.
• Maintain Customer call tracking database in accordance with Company Policy.
• Drive internal and Customer KPI's to best in class standard.
• 3 years of experience with installation, performance maintenance, troubleshooting, support and/or end user utilization of scientific instrumentation, Waters product suite experience REQUIRED (LC, LC/MS, HPLC/UPLC, Informatics).

Responsibilities:.

• Trained to carry out Visual Acuity (VA) Tests for patients.
• Perform VA tests and record in the system.
• Promote health related messages to patients and encourage sign up of NUHS App/ HealthierSG.
• Data entry/ calling of patients for appointment as assigned by supervisor.

Requirements:

• Min Nitec and above
• No need experience , Training Provided
• Able to commit for min 6 months

Working Hours – 32 hours / week

Mon, Thurs, Fri: 8am-5pm (8 hours excluding 1 hour lunch)

Tue, Wed: 8am-12pm (4 hours)

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Job Description

• Industry/ Organization Type: Security System Service Provider
• Position Title: Customer Service Officer
• Working Location: East (Nearest MRT: Tai Seng)
• Working Hours: 5 days (Monday-Friday, 9 am-6 pm)
• Salary Package: Up to SGD 2400 + Variable Bonus
• Duration: Contract (Yearly renewable)

Key Responsibilities

• Making & receiving customer inquiry calls
• Handling customer complaints and Responding to customer reviews
• Collecting & analyzing customer feedback
• Support software training & software installation with customer
• Intervention driver fatigue cases for commercial bus & SME companies
• Assist in the retrieval of camera footage for customers
• Prepare usage report for sales team for grants claim
• Prepare telematic reports for customers to improve driver behaviours & help reduce accident cases
• Data analytics for software & product accuracy
• Back-end QC check for new vehicle installation project
• Observe & monitor for server performance
• Arrange Company product installation or maintenance booking with the customer

APPLY NOW!!!

• Min. Diploma
• Min.1 year of working experience in a customer service role
• Able to answer a high volume of calls or emails daily

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66269 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694