Job scope:

• Process customer orders/enquiries daily by email, fax, or phone call.
• Close follow up with business units on fixed / ad-hoc billing; generating monthly report and posting of invoices.
• Coordinate and correspond to customer/sales on the sales order status.
• Coordinate with internal department to ensure smooth deliveries and resolve arising issues in a timely manner.
• Handle export shipments for intercompany and direct overseas customers.
• Prepare the shipping document for Singapore and export shipment.
• Ad-hoc duties assigned by manager.

Requirements:

• Diploma in any discipline
• Logistics knowledge and understanding import/export preferred.
• Proficient in SAP preferred

All Interested candidates are invited to email your resume in MS Word format to:

[email protected]


Please include your full working experience, education background, notice period, expected salary.

Nerissa Goh Jia Ying (R21103899)
Recruit Express Pte Ltd
Company Reg. No. 199601303W | EA License Number: 99C4599
Recruiter's ref code: #HGN

We regret to inform that only suitable candidates will be shortlisted for an interview.

Our client is a Global MNC, one of the leading players in the IT sector. Due to business needs, they are now recruiting a Customer Service Manager to be part of their team for ongoing transformation projects. They are located in the East – easily accessible.

Responsibilities:

• Act as the company’s primary liaison for customer communications
• Collaborate with the Quoting Specialist to ensure the timely provision of pricing information
• Facilitate the coordination of significant global bidding processes within the defined timelines
• Oversee the key performance indicators (KPIs) and service level agreements (SLAs), while also assisting to address any service level concerns.
• Ensure the timely delivery of tracking/business reports to the various customers
• Collaborate with both customers/vendors to resolve process-related matters
• Maintain/Develop daily customers’ relationships via email, phone, or in-person interactions
• Identify area of improvement to enhance operational efficiency
• Work alongside various stakeholders to conceptualize/execute new initiatives for the various customers
• Keep customers well-informed about their order/query statuses, and prioritize their needs accordingly
• Oversee the submission of accurate forecasts, ensuring timely submission
• Participate in the necessary internal/external product training sessions
• All other adhoc duties as assigned

Requirements:

• Minimum Diploma in any field of studies
• Minimum 3 years of relevant Customer Service/Sales Support experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

RecruitPedia Pte Ltd

EA License No: 19C9682

EA Personnel No: R22104689 (Lim Yu Xun, Acer)

1-2 years experience in customer service

Understand how to process purchase orders, sales orders, sales quotations

Logistic knowledge (Shipping, air freight)

Microsoft Office Skills

Good to have knowledge in Business Central (Microsoft) ERP

Knowledge in semiconductor industry

Able to speak with both customer and vendors

Open to learn and cheerful disposition

• Updating patient's meal requirements in the Meal Ordering System
• Serving of meals (Breakfast, Lunch, Dinner, Tea Break) & collection of meal trays after meal service
• Preparation and serving of beverages
• Serving of adhoc beverages, snacks and supper
• General maintenance and stocking of ward pantry (includes wipe down of ward trolleys)
• Gather patient feedback and attend to and resolve patients' feedback on meal related issue
• May be required to conduct beverage preparation in Central Kitchen
• Any other Meal Service Associate related work scope as required by UEMS

Requirements

• Able to read, write and communicate in basic English
• Training provided

Working Hours:

6-day work week, rotating off day

1. 7am to 3pm
2. 1pm to 9pm

StorHub prides itself on being the largest, longest standing, and most popular self storage company in Singapore with great customer service delivery and retention through proactive relationship management and acquisition.

Our ongoing training ensures each candidate adds a further skill set on top of their already strong sales and relationship management experiences. Taking ownership of the asset you’re in and relationship you’re with is an excellent skill set opportunity to grow within your career. Growth opportunities within the company abound.

Salary + performance based sales bonuses shared quarterly.

Job Scope:

• Sales, relationship management, and customer service
• Proactively manage customer enquiries through telephone and email support
• Provide before and after sales service & consultation to all potential customers
• Perform administrative support on customer registration and follow ups
• Prepare quotations, invoice generation & payment collection

Job Requirements:

• Strong sales and relationship management
• Understands the dynamics of upselling, cross selling, and is generally passionate about the sales process
• Positive and friendly, self-motivated, service focused, and solution oriented mindset
• Strong team player but able to work proactively on their own on specific projects
• Understands the importance of building positive relationships with customers and enjoys this initiative
• Commitment to task accomplishment at a high level, unafraid of asking questions for clarity
• Pride in ownership of a well maintained and customer oriented asset
• Customer service focused and can deliver professional, on brand experience

Experience & Qualifications:

• At least 2 years prior sales, customer service, and relationship management required
• Strong communication skills in person, by email, and on the phone a must
• Prior consumer facing experiences including retail sales will be an added advantage
• Personable, outgoing, and unafraid of asking questions in order to progress initiatives
• Proficient in Microsoft Office Applications/ Outlook and IT Savvy
• Strong command of English an asset

The Company may assign duties in addition to those listed/described above and/or vary the scope of work according to business requirements

LCentral is a reputable Premier English Specialist providing quality enrichment for students from N1 to P6 since 2008. We are seeking a dynamic candidate as a full-time Customer Service Officer.

Customer Service Officers are key to supporting the daily operations of the business and managing customer service relationships. The primary responsibilities include:

Job responsibility:

• Assist in the day to day administration of the centre (roster, scheduling, payments, etc.)
• Assist in student enrolments (enquiries, assessments, registration, etc.)
• Assist in scheduling classes to ensure optimal use of resources (classrooms, materials, etc.)
• Record keeping
• Establishing excellent rapport with parents, children and teachers
• Responsible for maintaining brand standards (image and presentation, safety and hygiene)
• Ensuring a positive and nurturing learning environment

Requirements:

• Training will be provided
• Proficient in standard English (required)
• Customer-oriented (required)
• Bilingualism is an advantage
• 5-day work week
• 1 weekend and 1 weekday off
• Able to start work immediately
• Location: North Region

Benefits:

• Salary: $2400
• Progressive salary increment
• 13th-month bonus
• Incentives and rewards
• Personal accident insurance
• Hospitalisation insurance
• Life insurance
• Career advancement, management trainee track included

Important: Please email your resume directly to [email protected]

Job Description:

• Attend to patient enquiries over the counter to provide information
• Update patient registration information and process medical records in accordance with standard operating procedures and guidelines
• Provide quality customer service to patients
• Assisting in all day-to-day administrative duties.
• Ensure proper maintenance of facility for cleanliness and positive image
• Perform other ad-hoc departmental tasks/activities as assigned by the management.

Job Requirements:

• Min GCE N/O level and above
• No experience required as on-the-job training is provided

Interested candidates can write in to Ann at [email protected]

Ann Goh Xin Ting
R1875289
Recruit Express Pte Ltd
E.A License: 99C4599

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

Position Summary

The service technician provides efficient after-sales technical services and support, including assembly, PDI, delivery and commissioning, trouble-shooting, maintenance and servicing of equipment and its related parts.

Key Responsibilities / Duties

• To attend to, with urgency, all service calls and is responsible to provide efficient and reliable scheduled maintenance for all equipment. To ensure equipment is tested upon completion before handing over to clients.
• To, at all times, represent the Company in the best possible way, and to relate to clients with professionalism and integrity.
• To assemble, deliver and commission equipment at customer sites, and to train users on its operation.
• To observe safety precautions and to execute correct engineering practices at all times so as to minimise risk to self and others as well as damage to equipment and workplace.
• To maintain proper housekeeping and discipline both within the office floor and workshop as well as the client's work site so as to improve operational efficiency, whilst maintaining the good image of the Company.
• To be responsible to comply with the Group and Company Environment, Health and safety (EHS) policies and safe work procedures.
• To carry out service contracts which our company has with customers.
• To prepare parts recommendation of repairs to admin team for customer.
• To assist the manager in seminars, workshop and product demonstration on ad-hoc basis.
• To complete service order as per completed job.
• To assist in improving and building up the Service unit to achieve the Company's objective of being a leading service provider in terms of its reliability and professionalism.
• To pursue and achieve total quality and competitive advantage through high degree of self-discipline, commitment and involvement at all levels of the organization as well as with its clients, suppliers and principals.
• Any other duties as assigned by the company.

Qualification & Competencies

• NITEC or Diploma in Automotive Technology, Mechatronics or Mechanical Engineering.
• No experience is required and training will be provided.
• Able to work independently with minimum supervision.
• Basic Technical knowledge in automotive repairs.
• Team player with good discipline and work attitude.

The Backup Delivery Specialist provides operational support and guidance to customers to support the management and use of DELL EMC Backup solutions. Responsible for performing a wide variety of daily storage or Backup management tasks as well as providing recommendations for effective and efficient storage system use. Capable of working with minimal supervision. Considered an expert in the implementation and use of DELL EMC Backup solutions. Knowledgeable of industry best practices in the implementation of complex backup environments. Demonstrates strong interpersonal skills with DELL EMC Sales, Services and external customers.

Join us to do the best work of your career and make a profound social impact as a Deployment specialist on our Services Team in Singapore.

You will:

• Provide proactive recommendations to the customer for improving their use of DELL EMC backup solutions to help maximize their satisfaction with DELL EMC. Actively contributes to the configuration, layout and performance tuning of DELL EMC products.

• Technical knowledge on various DELL EMC backup products and good understanding on IT Operations, ITIL Processes, Policies, and Compliance with exposure and familiarity on a Shared Services type of operations on both regional and global infrastructure.

• Participates in the design and operational execution of the customer's disaster recovery process as required. Performs necessary storage and backup infrastructure maintenance and necessary data migration, as required. Provides assistance to DELL EMC technical teams in the development of custom solutions and implementation preparation.

• Performs complex and/or extended-stay software implementations per the specifications in the Statement of Work, Scope document, Architecture Design Document or Project Manager direction.

• Successfully manages relations with Customers utilizing negotiation and influencing skills to acquire the internal and external resources necessary for optimal results. May occasionally be called upon to act as a backup to the Project Manager or to provide team technical leadership on specific implementations.

Take the first step towards your dream career
Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:

Essential Requirements

• Minimum 5 Years’ Experience

• Knowledge in Backup and Recovery solutions is mandatory

• Knowledge in DELL EMC Backup and Recovery Solutions (e.g.: Data Domain, Avamar, Networker, IDPA, etc) is Advantageous

• Knowledge in VMWare/Virtualization and Dell Networking Solutions added Advantageous • Strong Technical Aptitude

• High level clearance by Singapore government.

Desired Skills:

• Represents DELL EMC in a professional manner to customers, DELL EMC Partners and other DELL EMC personnel at all times. May be required to support and train both customers and less experienced coworkers.

• DELL EMC Proven Professional Certification desired. Who we are

We believe that each of us has the power to make an impact. That’s why we put our team members at the center of everything we do. If you’re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we’re looking for you.

Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.

Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here.

We are looking for highly independent and hands-on individual to join our operations team as CUSTOMER SUPPORT EXECUTIVE. You will be responsible for following:

Job Description:

· Permanent fulltime position, 5 days week

· Reporting to immediate supervisor in Operations

Job Roles and Responsibilities:

· Sales Order management:

o Sales and operational role on Customers’ orders, requirements and deliveries.

o Issuance of Sales quotations, Sales orders and Delivery orders.

o Ensure customers’ requirements and enquiries are executed and responded.

o Monitor and ensure timely deliveries to customers.

o Maintain good customer service relationship.

· Purchase Order management:

o Purchasing and operational role on Suppliers’ orders, requirements and deliveries.

o Sourcing for Supplier and Issuance of Purchase orders.

o Monitor and ensure timely deliveries from suppliers.

· Coordination of import/export shipment and local deliveries.

· Admin and any other assigned related duties.

Job skills and requirements:

· Good interpersonal, negotiation and coordination skills

· Effective communication skills in English (written and spoken) will be preferred

· Effective time management skills

· Customer oriented

· Able to work independently, multi-task and work cohesively

. Only candidates with Aviation experience will be considered. Defence Aviation will be an added advantage.Salary will commensurate with experience.

· Proficient in MS Office applications

· Qualification: Diploma and above.

Only Singaporeans need apply

Job Description & Requirements

Service Engineer/Service technician is responsible for the commissioning, maintenance, and repairs of SMARDT Chillers and related products and services. He/She works closely with the service team and other department staff, ensuring the highest levels of customer service, assistance, and advice at all times.

· Carry out the commissioning, maintenance, service repairs and assembly of SMARDT Chillers throughout the Singapore region, including breakdown repairs that may require working outside of normal business hours.

· Work closely with the Service Team and other department staff to identify and communicate service-related matters that will assist Smardt customers and products.

· Support the achievement of Smardt direct service provision in the Singapore region, while always maintaining safe work practices.

· Regular housekeeping.

· Other duties as required.

Requirements:

· Must be a qualified and licensed air conditioning technician working in the HVAC industry for min. 5 years.

· Must have experience working with central plants and chillers

· Centrifugal refrigeration compressor and oil-free compressor experience will be highly regarded

· Solid grasp of Chiller Controls and Plant Control Systems is essential

· Computer literacy is essential

· Experience in Training others is highly regarded

· Experience in offering remote technical support is highly regarded

· Experience in travelling to offer product support is highly regarded

· Other language skills highly regarded

Summary

This role is to service and repair material handling equipment and provide good customer service to ensure customer satisfaction.

Job Description

• Analyse, diagnose and rectify issues on material handling equipment.

• Carry out electrical, electrical and hydraulic repairs on equipment and components.

• Perform scheduled preventive maintenances.

• Perform modification, commissioning works.

• Communicate and attend to site customer’s request.

• Communicate well with internal stakeholders to ensure customer satisfaction.

• Undertake Supervisor’s Instruction

• Perform stock take

• Provide support and guide new colleagues

• Attend trainings

Requirements

• Strong Electrical, mechanical, hydraulic knowledge

• Good computer skills

• Able to speak and write English for handling English speaking people

• Possess valid class 3C driving license ( drive Van )

• Possess customer service mind-set

• Diploma in Electrical / Electronics / Mechatronics / Automotive

• At least 2 years’ experience in the technical field such as MHE, cranes, marine equipment, industrial vehicles.

• Able to work on one’s own

• Willing to take on jobs outside normal working hours

Key Highlights

• Great exposure to the government sector
• Nearest MRT: Redhill
• Working Hours: Mon- Fri (office hours)
• Salary:  Up to $2,600 per month
• Contract Duration: 3 + 3 extendable months

Key Responsibilities:

• To provide information to persons with disabilities, caregivers and other persons visiting the Information and Career Centre.
• To attend to enquiries relating to organization and other schemes and services
• To assist in updating daily logs and record keeping

Key Requirements:

• Degree in any related field.
• Knowledge in customer service will be an added bonus.
• Fresh grad is welcome to apply!

Interested candidates please click "Apply Now". We regret to inform you that only shortlisted candidates will be contacted for further discussion.

Venice Kang
Outsourcing Team

BGC Group Pte Ltd

Registration No.: R23117645
EA License Number: 05C3053

We are looking for contract - long term patient service associate to be outsourced to our clients.

Job Description:

• Provides frontline services in areas
• Scheduling of appointments
• Payment collection
• Liaising with patients and caregivers
• Other ad hoc duties

Requirements:

• Min N/O/A/ NITEC/ Diploma Lvl
• Able to commit to the working hrs
• Have good communication skills
• Proficient in MS Office/Excel/Word

If you are interested in any of the positions, do kindly drop your most updated resume to [email protected]

Thank You.

Lynn Ho

R23114223

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

Job Description:

• Work closely with the Residence Manager
• Provide good customer service and respond efficiently and tactfully to guests’ complaints, requests and enquiries
• Handle cashiering functions and adhere to the residence’s Standard Policies & Procedures
• Maintain good guest relations with in-house guests at all times
• Project a courteous and hospitable attitude at all times
• Provide guests with accurate information as requested regarding SR facilities, major city attractions and events
• Maintain an effective flow of communication with all personnel

Job Requirements:

• O-Level or equivalent
• Willing to perform rotating shifts
• Positive attitude with outgoing personality and good communication skills
• Experience in hospitality and knowledge of HMS will be advantageous

We are hiring Temp Patient Service Associate to be outsourced to our clients from reputable healthcare organizations.

Apply now!

Job Responsibilities

• Register and schedule appointments for patients
• Assist doctors with administrative tasks and/or simple procedures
• Manage email, phone and upfront enquiries from patients
• Perform cashiering duties
• Provide chaperone assistance to patients
• Ensure overall cleanliness in the clinic

Job Requirements:

• Min N/O/A levels and above
• Good interpersonal and communication skills
• Able to commence on short notice

All Interested candidates are invited to email your resume in MS Word format to:
[email protected]

Please include your full working experience, education background, notice period, expected salary.

Natalie Chew Shi Qian

Outsourcing Team

Ref Code: #HGNT

Recruit Express Pte Ltd

Company Reg. No. 199601303W | EA License Number: 99C4599

We regret to inform that only suitable candidates will be shortlisted for an interview

Salary: Basic $2,000 - $3,100 + $40 mobile allowance + OT applicable + VB

Time: Monday - Friday (8.30am - 5.30pm) (OT payable after office hours)

Location: Benoi Road

Responsibilities:

• Servicing and repair of material handling equipment i.e. disesel and electric fork lift / MHE.
• Troubleshoot and rectify MHE issues.
• Other tasks as assigned by workshop supervisor.

Requirements:

• Must possess Class 3 Driving License.
• 1 Year relevant working experience in servicing/ repairing electrical and/ or diesel forklift or automotive/ industrial equipment repair experience.
• Good communication skills.
• Able to read, speak and write English.
• NITEC in Automotive or equivalent preferred.
• Must be able to do standby shifts 2 weeks every quarter including weekends and public holidays and handle passive standby 2 weeks 3 times a year.

Please submit your updated resume by using the APPLY NOW BUTTON.

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

We regret to inform you that only shortlisted candidates would be notified.

We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

Lee Wai Yin Eunice | EA Personnel No.: R23116005

Customer Service Executive | Maintenance Planner | Pivot table and vlookup | Toa Payoh

Salary: $2,500 - $3,000

Working hour: Monday - Friday (8:30AM – 6:00PM)

Working location: Toa Payoh

Job Responsibilities:

• Plan & coordinate the Preventive Maintenance schedule with customers & FSE. Escalate to CS Delivery Manager for non-compliance.
• Dispatch Field Services Engineers (FSE’s) and assign service orders based on the advice of the FSE on helpdesk / response center duty or the Team Lead Field Services (or Service Delivery Manager) in the district
• Prepare billing for the completed Preventive Maintenance
• Answer customer calls and register them in the service management system following the call management process and quality compliance requirements
• Generate Reports using excel ,vlookup and pivot table
• Coordinate inbound / outbound delivery of parts, and local shipment to customer site
• Create quote based on requested services from a customer and send the approved quote to the customer.
• Follow up delivery status of ordered spare parts. Identify delivery issues and take corrective actions timely by working closely together with suppliers and physical distribution to resolve the issues
• Any adhoc duties assigned by Superior from time to time.

Job Requirements:

• Minimum GCE "O" Levels or above
• At least 2 years of relevant experience
• Proficient in SAP, MS Office Applications and possess good knowledge of Excel (Pivot table and vlookup)

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

Position Overview:We are seeking a highly motivated Japanese-speaking Customer Success Manager to join our dynamic team. The ideal candidate is tech-savvy, enthusiastic about customer success, independent, and possesses a creative mindset to think outside of the box.

Responsibilities:

• Build and maintain strong relationships with Japanese-speaking clients to ensure their success and satisfaction with our products/services.
• Serve as the primary point of contact for Japanese-speaking clients, addressing their inquiries, concerns, and feedback in a timely and professional manner.
• Collaborate cross-functionally with sales, product development, and marketing teams to drive customer success initiatives and improve product/service offerings.
• Conduct regular check-ins and follow-ups with clients to assess their needs, provide product demonstrations/training, and gather feedback for continuous improvement.
• Analyze customer data and metrics to identify trends, patterns, and opportunities to enhance the customer experience and drive retention.
• Proactively identify and address potential issues or challenges faced by Japanese-speaking clients, offering innovative solutions and strategies.
• Stay updated on industry trends, competitor activities, and best practices in customer success to inform strategic decision-making and maintain a competitive edge.

Qualifications:

• Fluency in Japanese (written and verbal) is required, along with proficiency in English for effective communication within the company.
• Strong interpersonal skills with the ability to build rapport, influence stakeholders, and resolve conflicts diplomatically.
• Excellent problem-solving skills with a proactive and solution-oriented approach.
• Ability to work independently, manage multiple priorities, and thrive in a fast-paced, dynamic environment.
• Tech-savvy with a solid understanding of software applications, SaaS models, and customer relationship management (CRM) tools.

Benefits:

• Opportunities for professional growth and career advancement
• Collaborative and innovative work environment
• Flexible work arrangements

If you are passionate about customer success, fluent in Japanese, and ready to take on new challenges, we would love to hear from you!

Find Out Even More At: https://tinyurl.com/mindflex-fulltime

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

Details:

• Assist in shortlisting and recommending suitable tutor profiles to parents
• Coordinate & arrange 1st tuition lesson between client and tutors
• Assist with day-to-day Admin and Operations of company
• 4 Weekdays, 1 Weekend OR 3 Weekdays, 2 Weekends, 9.00AM to 6.30PM
• Able to commit for minimum 1 year
• $2,800-$4,300/Month (Inclusive of Regular Team Incentives)
• Base from $2,500-$3,500/Month & Monthly Incentives ($300-$800/Month)
• Management positions start from $4,000/Month base salary (for candidates identified with leadership potential)
• Clear Salary Progression & Annual Salary Review (Min 5-10%)
• Casual attire, company culture is fun and relaxed
• Strictly no Overtime, no Bring Work Home
• Office with Modern & Fun Entertainment Facilities

Job Description

Key Responsibilities:

• Performs all standard service activities through Tier I with assistance. Able to perform routine preventative maintenance within established timeframes.
• Responds to fab issues by communicating with other engineers. Verifies operational quality of system equipment with assistance.
• Demonstrates the ability to follow all checklists and procedures. Ensures correct Revs of procedures and schematics are available prior to performing work with supervision.
• Strives to perform BKM’s assisted. Uses knowledge management systems. Follows all IP guidelines.
• Able to diagnose and resolve basic technical problems. Understands and supports escalation plan. Supports seniors for Day-Day CM resolution. Seeks to learn and understand fundamental theories. Learns to read and understand circuit diagrams. To train / OJT in primary product and platform.
• Learns and applies diagnostic techniques and the use of documentation and test equipment with assistance from senior engineers.
• Develops the ability to represent Applied Materials to the customer. Uses good customer service skills at all times while maintaining a professional demeanor. Displays respect for the customer by maintaining an orderly work area.
• Complies with all safety procedures and consistently demonstrates safety as a value.

Functional Knowledge:

• Develops skills to perform basic activities in own job.

Business Expertise:

• Understands how the assigned duties integrate with others in the team.
• Develops responsibility for customer satisfaction within work area.

Leadership:

• Has no supervisory responsibilities.

Problem Solving:

• Uses existing procedures to solve straightforward problems; has limited opportunity to exercise discretion.

Impact:

• Impacts the accuracy of own work; receives close supervision; duties are clearly defined, and methods and tasks are described in detail.

Interpersonal Skills:

• Uses communication skills and common courtesy.

Job Description

Key Responsibilities:

• Performs all standard service activities through Tier I with assistance. Able to perform routine preventative maintenance within established timeframes.
• Responds to fab issues by communicating with other engineers. Verifies operational quality of system equipment with assistance.
• Demonstrates the ability to follow all checklists and procedures. Ensures correct Revs of procedures and schematics are available prior to performing work with supervision.
• Strives to perform BKM’s assisted. Uses knowledge management systems. Follows all IP guidelines.
• Able to diagnose and resolve basic technical problems. Understands and supports escalation plan. Supports seniors for Day-Day CM resolution. Seeks to learn and understand fundamental theories. Learns to read and understand circuit diagrams. To train / OJT in primary product and platform.
• Learns and applies diagnostic techniques and the use of documentation and test equipment with assistance from senior engineers.
• Develops the ability to represent Applied Materials to the customer. Uses good customer service skills at all times while maintaining a professional demeanor. Displays respect for the customer by maintaining an orderly work area.
• Complies with all safety procedures and consistently demonstrates safety as a value.

Functional Knowledge:

• Develops skills to perform basic activities in own job.

Business Expertise:

• Understands how the assigned duties integrate with others in the team.
• Develops responsibility for customer satisfaction within work area.

Leadership:

• Has no supervisory responsibilities.

Problem Solving:

• Uses existing procedures to solve straightforward problems; has limited opportunity to exercise discretion.

Impact:

• Impacts the accuracy of own work; receives close supervision; duties are clearly defined, and methods and tasks are described in detail.

Interpersonal Skills:

• Uses communication skills and common courtesy.

Job Description

Key Responsibilities:

• Performs all standard service activities through Tier I with assistance. Able to perform routine preventative maintenance within established timeframes.
• Responds to fab issues by communicating with other engineers. Verifies operational quality of system equipment with assistance.
• Demonstrates the ability to follow all checklists and procedures. Ensures correct Revs of procedures and schematics are available prior to performing work with supervision.
• Strives to perform BKM’s assisted. Uses knowledge management systems. Follows all IP guidelines.
• Able to diagnose and resolve basic technical problems. Understands and supports escalation plan. Supports seniors for Day-Day CM resolution. Seeks to learn and understand fundamental theories. Learns to read and understand circuit diagrams. To train / OJT in primary product and platform.
• Learns and applies diagnostic techniques and the use of documentation and test equipment with assistance from senior engineers.
• Develops the ability to represent Applied Materials to the customer. Uses good customer service skills at all times while maintaining a professional demeanor. Displays respect for the customer by maintaining an orderly work area.
• Complies with all safety procedures and consistently demonstrates safety as a value.

Functional Knowledge:

• Develops skills to perform basic activities in own job.

Business Expertise:

• Understands how the assigned duties integrate with others in the team.
• Develops responsibility for customer satisfaction within work area.

Leadership:

• Has no supervisory responsibilities.

Problem Solving:

• Uses existing procedures to solve straightforward problems; has limited opportunity to exercise discretion.

Impact:

• Impacts the accuracy of own work; receives close supervision; duties are clearly defined, and methods and tasks are described in detail.

Interpersonal Skills:

• Uses communication skills and common courtesy.

Reception Duties:

• Manage school front counter services

• Handle visitors, parents, staff, and students' needs

• Address queries and complaints via phone

• Take and relay messages to appropriate staff

• Transfer calls as needed

• Manage office inventory and administrative stores

• Handle incoming and outgoing mail

• Manage lost and found process

• Maintain loan records of school items

• Provide general administrative support

• Perform data entry and other assigned tasks

Student Service Duties:

• Manage student early release and contact parents

• Coordinate between Form-Teachers & Student Management Team (SMT) regarding students' movements

• Monitor late arrivals, attendance, and CCA attendance

• Provide real-time attendance information to support SMT

• Manage students' cellphone confiscation process

• Assist in recording sick bay, ambulance, and incidents

• Manage student lift pass issuance

Requirements:

• Working in front counter services

• Working in the school environment

• At lease 3 years of experience in administration

• Proficient in IT environment, MS Office, WhatsApp Chat,

• Good communication and interpersonal skills

• Good team player with a high level of initiative

• Able to Multitask

• Good Social skills

• Problem solving

Work Timing:

• Mondays to Thursdays: 8:30am to 6:00pm, inclusive of 1hr lunch break

• Fridays: 9:00am to 6:00pm, inclusive of 1hr lunch break

• Service not required on Saturdays, Sundays and gazetted public holidays

Location: Teck Whye Crescent