• Customer service executives are mainly responsible for answering customer questions through a variety of means, such as online chats, email, or phone calls.
• They answer any questions the customer may have and then redirect them to the appropriate team or department.
• Helping customers to schedule their appointment.
• Any other ad hoc duties assigned by supervisor or Management.

Job Description

• Coordinates with M&E subcontractors, project team architectural/ structural/ process/ mechanical/ ICA for design features to resolve all drawings, site/ technical issues, interface issues.
• Liaise and coordinate closely with clients, consultant representative (RE/RTO), and subcontractors on design, technical, site, and interface issues.
• Review BIM model, CSD/RCP drawing and chair M&E coordination meeting.
• Review shop drawings, detail drawings, and authorities’ submission drawings.
• Review technical data sheet/ catalogue, and material sample submissions.
• Produce, monitor and track a complete Engineering Log for M&E systems submissions including commissioning and closeout of the build.
• Prepare overall M&E micro program, and ensure M&E program in line with the project master schedule.
• Monitor the subcontractor progress against the project schedule.
• Work closely with RE/ RTO for installation and testing inspection and schedule.
• Plan, direct and coordinate onsite M&E activities to comply with specifications, requirements and codes.
• Lead and coordinate the activities of the project to ensure project progress on schedule.
• Prepare weekly and monthly progress reports with site photo.
• Attend all site meetings, technical meeting, and progress meeting with proper documentation arrangement (Weekly / Bi-Weekly/ Monthly).
• Work with SHE department to ensure that site activities comply with safety regulations.
• Involve in installation inspection, as well as testing and commissioning.
• Follow QAQC processes to ensure M&E systems installation and T&C meet project specification, standard, code of practice, and authorities’ requirement. Collaborate with QAQC department for effective installation and testing, as well as documentation.
• Prioritize safety by incorporating Design for Safety (DfS) in M&E system installation, considering risk assessments and hazard mitigation.
• Review As-Built Drawing/Model.
• Review and arrange off-site training / onsite training, and as well as O&M manual submission.

Requirements

• Bachelor's Degree in Mechanical Engineering/ Electrical Engineering/ Building Service.
• Min 5 years' experience.
• Prefer the experiences with PUB and NEA projects or equivalent.
• Familiar with Microsoft Office, Microsoft Project and P6.
• Familiar with AutoCAD, Navisworks, and other relevant software.
• Good coordination and communication skills in English, both verbal and written.
• Ability to work with a diverse team.
• Ability to multi-task and be flexible/ adapt to rapidly changing project requirements/timelines.
• Ability to uphold the use of standards and escalate issues in a timely fashion.
• Ability to work independently with minimal oversight.

Responsibilities:

• To assist the operation manager on daily sales and order processing as well as to work closely with the operation manager on all project and/or budgetary enquiries
• Ensures that all urgent correspondence and enquiries to be carried out efficiently and report to operation manager if and when necessary
• You are also responsible to resolve minor issues of a non-technical nature and to report major issues to operation manager for a solution
• Compile an updated file for pricing from local and overseas vendors for submission to the operation on a monthly basis

Essential Functions:

• Responsible for day-to-day sales operation including preparing of sales enquiries up to execution of order
• Good filing system in hard and soft copies for all enquiries up to completion of order
• Preparation of enquiries from cost sheet to recommendation for purchase of project enquiries
• To identify new supply source to add to company’s supplier’s database
• Ad-hoc data entry

Work location: Tuas

Responsibilities:

• Assist in the Outlet Manager in the operations of outlet
• Drive revenue, maximize profits and minimize costs of the outlet
• Establish good relations with guests, handle all guest requests or enquiries in a prompt, professional and sincere manner
• Ability in handling customers’ feedback and maintaining high service standards
• Responsible in maintaining overall cleanliness of outlet area
• Form robust relations with team members and assist in their development
• Manage staff discipline, appearance and work performance
• Co-lead the team to achieve high quality services delivered to guests at all times
• Responsible for recruitment, orientation and training of staffs
• Responsible for monthly staff’s schedule planning
• Any other ad hoc duties assigned by the company

Requirements:

• Candidate must possess min. Diploma in Food & Beverage or equivalent
• Candidate must possess at least 3 years relevant experience of KTV/Restaurant Service/Retail or equivalent
• Acute financial management skills, strong business acumen and excellent knowledge of latest sales and marketing trends
• Strong customer service and problem solving skills
• Strong planning and people management skills to lead a dynamic service team
• Team player with excellent interpersonal and communication skills
• Flexibility is a must so the ability to multi-task, work under pressure with short deadlines
• Able to work in fast-paced F&B environment
• Able to commit shift work, weekends and public holidays
• Proficient in MS Office applications for administrative work

The Service cum Sales Coordinator assists in supporting the technical team in liaising, managing and acquiring of sales through his/her generation and follow-up of leads. Through his engagement with customer enquiries and feedback and the preparation and collation of data, he analyses customer behaviour to support client acquisition and retention.

Driven and resourceful, the fast pace of work requires working closely with team members to execute service and sales activities through timely follow-up of information. He is frequently in contact with his team members and provide assistance when needed.

A Brand New Halal F&B takeaway outlet looking for inspiring candidates to join us as our Outlet Service Crew (Full-time/Part-time) x 4

Location:

•⁠ ⁠A Brand New Shopping Mall at Pasir Ris MRT

Job Description:

•⁠ ⁠Taking sales orders from customers

•⁠ ⁠Basic food preparation

•⁠ ⁠Ensuring the outlet daily operation & cleanliness

•⁠ Ad-hoc duties assigned by Oultet Manager

Full Time:

•⁠ ⁠44 hours/5.5 days a week

•⁠ ⁠Flexible work timing /off day

•⁠ ⁠OT will be paid after 44 hours

•⁠ ⁠Starting from $2,000/- up

Part Time:

•⁠ ⁠Flexible hours / weekends

•⁠ ⁠Housewives & students are welcome

•⁠ ⁠Starting from $10 - $14 per hour

Job Requirements:

•⁠ ⁠Candidates with relevant working experience in the F&B industry.

•⁠ ⁠No F&B experience but with a positive & learning attitude would be welcomed.

•⁠ ⁠Passionate, service-oriented & excellent team player.

•⁠ ⁠Able to communicate effectively in Basic English and/or Malay.

Interested candidates, please kindly whatsapp us for more details @ 9389 0909

Guest Experience Executive | Receptionist | Little India

Salary range: $2,000 + OT

Monthly Gross can reach $2500
Working days: 4 days ON & 2 days OFF (including weekends)
10 off days per month
Working Timing: 7:00am/pm -7:00pm/am (12hrs shifts)
Working location: Little India

Job Responsibilities:

• Provide friendly and efficient check-in and check-out service at Hotel Reception
• Carry out completion of the registration process by retrieving and inputting information from a computer system and confirming the guest's hotel reservation information
• Handle and resolve guest complaints and special requests in a professional manner, ensuring prompt actions at all times
• Willing to take on a proactive role in ensuring that all hotel policies and instructions implemented are followed throughout at the Hotel Reception counters and Lobby
• Handle walk-in, email, phone enquiries, and internet hotel room reservations
• Adhering to all front desk cashiering duties, including proper credit and cash handling policies and procedures
• Prepare shift reports for submission to accounts.
• Co-ordinate/liaise with other departments in all areas of operations: housekeeping, room service, maintenance, reservation
• Maintain and improve the hotel’s high standard of service and hospitality by providing relevant information such as customer feedback
• Perform any other duties as required and directed by the Manager or Management.

Job Requirements:

• Preferably with 1-2 years of working experience in a similar capacity
• Experience in a front office and/ or customer-facing & service role
• Willing to work on rotating shifts
• Flexibility to respond to a range of different work situations

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

As a Field Service Technician, this individual must be team oriented and flexible, and actively seek to share information and assist their peers. Possesses excellent communication skills, both oral and written. Demonstrates strong repair troubleshooting methodology and maintains at least an intermediate technical level of products range knowledge. Ability to read and follow electrical/mechanical schematics to assist in isolating fault to root cause component/assembly. Cross trained on installation of main relevant products in the company’s product portfolio. The main role is to be involved in special projects, some of high profile/value/complexity, and/or in direct support of applicable project lead, as assigned. Has a sound knowledge of business PC applications (MS Word, Excel & Power Point) and able to effectively use them to provide clear, concise information summaries as needed.

Installs and performs testing and commissioning for equipment at customer sites. Able to properly initiate, organize and maintain all installation related files until work is completed. Demonstrates initiative and dedication through positive use of downtime and an overall willingness and eagerness to consistently exceed customer and company requirements. Conducts follow up calls with the customer to ensure satisfaction of work.

SPECIFIC DUTIES, ACTIVITIES AND RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO:

• The role will require Work-at-Height (WAH) and outdoor environmental in Chemical Plant .
• Responsible for meeting daily service needs with regards to installation activities and driving customer satisfaction
• Installs equipment in the field; provides customer familiarization training as required
• Documents all installation work and submits paperwork in a timely manner
• Responsible for reporting product quality issues/concerns identified during the installation activities
• Participates in Service sales opportunities and assists with promoting and implementing revenue programs
• Ensures that relevant tools and test equipment are properly maintained and calibrated
• Assesses product/equipment performance based on field support data; recommends modifications or improvements where applicable
• Seeks to provide technical support to customers and other service professionals as required
• Possesses a solid level of technical knowledge on the main company’s products in the region
• Establishes and maintains a close relationship with overseas Support Engineers and Product Specialists in order to support the needs of the customer and remain aware of current technical trends
• Exercises every available measure to control and minimize costs
• Complies with and ensures Service Department compliance with Company health, safety and environmental policies
• Other duties as required

POSITION REQUIREMENT

• Electronic, Electrical and mechanical qualification or equivalent technical training/experience.
• Competency in use of all programs within MS Office Suite and aptitude for learning specialized software programs.
• 1-2 years’ experience is highly beneficial, being directly involved in field service/installation of electro-mechanical and electronic systems/equipment.
• Individuals should possess good communications skills and have a strong orientation for customer focus and teamwork.
• While supervision is not considered a primary responsibility of this position, there will be instances where supervision of others on a project basis is required.

OTHER REQUIREMENTS:

• Possess excellent organizational, communication, interpersonal skills with the ability to multitask several projects at once.
• Excellent customer service skills and the ability to handle stressful situations.
• Self-motivated, reliable, and accountable individual
• Self-starter, being able to work autonomously with minimal supervision.

LICENCING REQUIREMENT:

• Clean drivers’ license
• Ability to acquire and maintain relevant security clearance and industry related licenses
• Valid Passport for International travel

WORK ENVIRONMENT:

• Work environment is typically considered to be on a customer site wherever equipment is being installed.

Please note that only shortlisted candidates will be contacted. Kindly forward your resume to [email protected].

The Opportunity

• Our Client, is an established MNC company
• Customer Service Assistant (Concierge)
• Location: Kallang Wave Mall, Singapore
• Basic Salary: up to $3000 (Based on experience)
• Bonus
• Long term contract, convertible

The Talent

• O'Level and above
• Candidates with/without experience welcome to apply
• Knowledge of local dialects
• Required to work 6 days rotating shift including weekends and public holidays
• Strong in customer oriented

The Job

• Provide excellent customer service
• Handling customer's feedback and complaints
• Perform in-house announcement
• Assisting mall event/promotions
• Mall communication facilities inspection
• Handling administrative duties
• Ad-hoc duties as assigned

Next Step

• Interested candidates can email to [email protected] with details below:
• 1.Full Name
• 2.Residential Area
• 3.Work commit period
• 4.Updated Resume

Job Summary

Purpose of job:

• Execution of support for casework under guidance of social worker for home visits to work with clients and caregivers after diagnosis of dementia.
• Support basic intervention tasks identified by social workers.
• Engagement of clients with dementia with meaningful activities such as cognitive stimulation or structured activities.
• Monitoring of client’s conditions and progress.
• Provide service linkage for client and caregivers.
• Provide admin, operational and logistic support for clients, programme, outreach and group work.

Key Responsibility Areas

• Passion to work with individuals/elderly diagnosed with early stage dementia and their caregivers.
• Basic befriending and emotional support for elderly.
• Carry out meaningful activities in engagement process.
• Support seniors and caregivers during service duration.
• Perform basic screening tools in health and mental health for seniors and caregivers.
• Support outreach, service linkage and referrals.
• Ensure proper documentation of case notes, assessment, records.

Requirements

Experience:

• Some experience in working with elderly clients and caregivers in the community setting
• Relevant working experience in healthcare or social service sector.
• Able to co-facilitate group work

Qualifications:

Professional Cert/Nitec/Diploma

Competencies

Must Have Competencies:

• Care assistance – Level 1
• Intervention Implementation – Level 1
• Social Service Programme Implementation – Level 1
• Group Work Intervention – Level 2

Good to Have Competencies:

• Client Supervision – Level 1
• Conflict Management – Level 2
• Social Service Programme Evaluation – Level 1
• Support Service to Seniors – Level 2
• Stakeholder Management – Level 1

Critical Core Skills:

• Communication – Intermediate
• Collaboration – Basic
• Customer Orientation – Intermediate
• Problem Solving - Basic

*Please refer to Technical Skills and Competency (TSCs) and Critical Core Skills (CCSs) in Skills Framework for Social Service Industry via this link SSG | Social Service (skillsfuture.gov.sg)

Please send your resume and expected salary to [email protected]

Only shortlisted candidates will be contacted for interview.

REPAIR AND SERVICE OF DOMESTIC ELECTRICAL/ELECTRONIC APPLIANCES IN FEFRIGERATORS WASHING MACHINES, TV, MICROWAVE OVEN AND ROOM AIR-CONDITIONERS, EXCEPT AUDIO AND VIDEO EQUIPMENT

SERVICE TECHNICIAN, ELECTRICAL AND ELECTRONICS

RESPONSIBILITIES

• Provide onsite field service technical support Island wide.
• Troubleshooting assistance at customer locations either residential or industrial area.
• Collection of approved quotation amount from the customer on completion of each job.
• Provide field fixes and quality feedback on product.
• Handle all Customer complaints and all repair works.
• Adhere to the defined processes and procedures of the service department.
• Prepare job cards for each job and getting authorization from the service supervisor.
• Must be willing to carry heavy home appliances. – Fridge, Microwave, washing machine etc.

OTHER INFORMATION

• Hire character. Train Skill
• Candidate with good attitude, hardworking and down to earth.
• Working Location in the West – Toh Guan Road. Near Jurong East MRT
• 5.5 days
• Working hours Monday to Friday 8.30am-5.30pm/ Every Saturday 8.30am-12.30pm
• Working and reports to Supervisor
• CLASS 3 LICENSE - Company van provided.
• Salary range between $2600 - $3000 with 1month AWS
• Attractive Staff Benefits

Kindly send in your resume if you meet the requirement. We regret only shortlisted candidate will be notified.

EA License No. 14C7092

EA Registration No: R1110882

EA Personnel: Lee Ming Er

Key Accountabilities

• handle enquiries via phone, email and social media platform
• prepare sales proposals for existing and new customers
• execute order processing and order fulfilment tasks
• collate monthly sales report
• prepare invoices and work with Accounts Department to ensure prompy payments
• schedule work for technical teams to meet customers timelines
• liaise with external vendors : suppliers, contractors and business partners
• other adhoc duties assigned by Management

Requirements

• minimum 2 years of working experience in the Sales/Customer Service field
• minimum OA level or equivalent
• excellent spoken and written English skills
• proficient in MS Excel, Words & powerpoint

ADMIN ASSISTANT (SALES SUPPORT)

Job Description & Requirements

• Manage existing & new customer accounts
• Handle new service/sales enquiries and provide comprehensive service support information
• Manage client's recontract and sales transaction
• Follow up (email/calls) to customers on renewal
• Support in managing contracts, range of pricing & margin to ensure smooth operation
• Manage service call for technical or repair issue
• Assist and maintain good customer relationships and achieve customer retention.
• Prepare quotation/proposals to customers in a timely and professional manner in a tight line frame
• Ensure the highest standard of service quality are maintained at all times
• Data Entry report onto database software to improve on work efficiency
• Work closely team to achieve sales target
• Perform any other duties from time to time as assigned by superior or management

Requirements :

• Min 'O'/'A' or Diploma in any discipline
• 1-2 years relevant working experience in service or customer service
• Good communication, analytical, organizing & good customer service, relationship management skills
• Bilingual in languages and computer literate
• Knowledge of service management software and good in email writing
• Must be an independent, hardworking and can work under less supervision
• Comfortable to work in SME environment
• Able to commerce work immediately or at short notice will be highly preferred
• Singaporean only

Interested candidate may send in their resume to: [email protected] or whatsapp: 96518935

Location: Changi

Working days: 5 days 8:30am – 5:30pm

Salary Range : $2800 - $3200

Requirements

• Diploma with at least 2 to 3 years’ experience in business-to-business sales or sales support
• Prior experience in spare parts sales in aviation industry will be advantageous
• Ability to read and understand basic engineering drawings will be advantageous

Responsibilities:

• Manage customers' orders and enquiries and follow through to order fulfilment
• Handle customers' enquiries on spare parts
• Assist Sales Manager on tender/ program/ contract
• Prepare quotations and follow-up with customers on order status
• Monitor orders and liaise with QA, Logistics and Technical Departments to ensure timely delivery to customers
• Process sales order using SAP system
• Address customers' concerns and maximize customer satisfaction
• Provide customers with after-sales support
• Generate periodic order status reports
• Follow-up on debit/credit memo

Low Jia Yi R22104302

The Supreme HR Advisory Pte Ltd 14C7279

Standard BioTools is looking for Field Service Engineer I/II to provide break-fix instrument service to Standard BioTools customers, serving as the primary customer contact on technical and service-related issues. He or she must be able to troubleshoot complex problems within an operational interplay of software, hardware, and chemistry. He or she must be committed to total customer satisfaction, with the ability to demonstrate outstanding interpersonal skills and solid judgment. A team player is essential as this position will have a great degree of overlap with various interdisciplinary groups within the organization. This position is a field-based position, but some travel outside the region is to be expected.

Essential Duties & Responsibilities:

• Responsible for system installations, service visits, and technical support case management.
• Instrument hardware and software troubleshooting, often under challenging conditions.
• Contribute to high-value service related procedures and documents.
• Identify areas for product and process improvement and communicate these accordingly.
• Adopt and leverage our Salesforce.com business policies, procedures, and reporting.
• Take a collaborative and proactive approach to work efficiently and teach as well as learn from others, either within the region or cross-regionally, or cross-functionally.
• Around 60% travel is routinely required on both a scheduled and unscheduled basis.
• Any other duties as assigned by supervisor.

Minimum Qualifications:

• BS in Science or Engineering discipline with 4+ years of industry and field-services experiences for mass spectrometer instruments and life sciences instruments and / or combination of experience and education / training.

Knowledge/Skills/Abilities:

• Technical support/service experience required.
• Substantial working knowledge of electrical and mechanical sub-systems.
• Expertise in employing root cause analysis and corrective action methodologies.
• Windows Operating System expert.
• Prior work with Life Science instrumentation, especially Mass Spectrometers is highly desirable.
• Salesforce.com CRM familiarity a plus.

We are looking for an accounts and admin assistant on part time basis for 3-5 months. The duration may extend.

· Able to provide accounts and admin support

· Candidate must possess at least an O'Level/ITE Qualification in the accounting field with 2 years of experience. Fresh Higher Nitec / Diploma candidates are welcome.

· a member of the Institute of Singapore Chartered Accountants will be preferred

· Computer literate & competent in MS office.

· Part-time 10-20 hrs a week

· Ability to commence work in short notice

· Fluent in English and Madarin, both writing and speaking.

· You are not required to come to the office

· No attire requirements

· Salary can be discussed!

· Small team of like-minded individuals

· potential to become full time employee

• Assist in ensuring smooth running of funeral procession by coordination and communicating well with external vendor & internal department.
• Coordinate well with site employees on burial arrangement/ urn installation.
• Explain in details to customer on funeral procedures and requirement.
• Assess bereaved families by interviewing appropriate question so as to acquaint with background of bereaved families and the nature of bereavement.
• Provide support and coordination to Service and Operation Personnel during funeral procession day and night service when deemed necessary.
• Compile and study departmental reports so as to constantly evaluate and monitor overall performance.
• Assist in preparation and arrangement of VIP cases.
• Attend to VIP cases and night service when deemed necessary
• Plan for each trip economically.
• Any other duties as assigned by the superior/ management to you from time to time.
• All administrative duties associated with above.
• FSP Store Management
• Coordination of manpower for each exercised case. Arrangement of Emcee & Li Sheng.
• Compile and provide feedback to evaluate and monitor overall performance for exercise.
• Suggest and implement operations improvement for service excellence.

QUALIFICATION

• Minimum min ‘O’ level.

EXPERIENCE / SKILL REQUIRED

• Preferable 1 year experience in sales/ service industry.
• Conversant in major Chinese dialects and Basic English.
• Independent with good interpersonal and communication skills.
• Able to work long hours and on shift.
• Possess valid driving license.

Job Description

1. Ensuring the smooth running of ceremonial services.
2. Able to communicate effectively with Agents and Customers.
3. Ensuring adequate safety precautions on site.
4. Attending site meetings, if any.
5. Liaising with vendors on deceased photo printings and name tag printing on niche cover.
6. Ensuring cleanliness and tidiness of site.
7. Any other jobs assigned by HOD/ Supervisor from time to time.
8. Implementation of calling and confirming with Agents / Customers on services booking (1 day before service date).
9. Standardize all procedures like check-in, Anling, Bone picking etc.

QUALIFICATION

1. Primary / Secondary / NITEC in any discipline.
2. Minimum 1 year working experience.
3. Excellent interpersonal and communication skills.
4. Valid Class 4 license with good driving records

EXPERIENCE / SKILL REQUIRED

1. Positive Attitude.
2. Willing to learn.
3. Able to work independently as well as in a team
4. Able to communicate effectively in bilingual.
5. Able to work shift, weekends and public holidays.

Responsibilities:

• Manages the shipping workflow and other warehouse operations including preparation of delivery to customers.
• Maintains the daily shipping and receiving schedule.
• Manages warehouse inventory and maintains database.
• Performs Warehouse admin duties.
• Works closely with the customer service team to resolve issues pertaining to goods receipt and issue.
• Collaborates with warehouse & customer service personnel.
• Ad-hoc duties as and when assigned

Requirements:

• min. GCE ‘N’/’O’/ITE or its equivalent
• Preferably with 1 to 2 years’ working experience in a warehouse environment in shipping/supply chain/admin functions
• Independent with good interpersonal and communication skills
• Able to work in a fast pace environment
• Team player who is service-oriented and with a positive attitude
• Training will be provided.
• Proficient in Microsoft Office

Interested applicants pls send your updated CV to:

kate.leau@recruitexpress.com.sg

Subject: Warehouse Admin Coordinator

EA Personnel No: Kate Leau Wei Xuan (R1552331)

Company Registration No.: 99C4599

Our client is a well-established MNC, one of the leading players in the Machinery Manufacturing sector. Due to their current expansion plan, they are looking for a Service Engineer to join their team, in hopes of developing the current high performing team. They are located in the West.

Responsibilities:

• Analyze errors and perform repairs to electronics, mechanics, etc
• Collaborate with relevant personnel form Service Center to determine solutions.
• Document all completed service and maintenance work/report.
• Conduct electrical and mechanical installation of equipment and provide commission for installation
• Provide preventive maintenance and advice to customers on servicing equipment and spare parts
• Implement service-updates and data protections.
• All other ad-hoc duties as assigned.

Requirements:

• Minimum Diploma or Degree in Mechanical/Mechatronic/Electrical Engineering or other relevant field studies
• Minimum 3 years’ relevant working experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

Job Scope

Reports to Contact Centre Team Lead
Handle customer service hotline and provide first level of supports from OMNI Channels
Resolve customer queries efficiently and escalate problems/issues promptly.
Follow Standard operating procedures closely.
Work as a team and ensure that the contact centre service level is met

Requirements

• Diploma / NITEC / GCE ‘O' Level or equivalent
• Minimum C5 for English O level
• Preferably with 1 to 2 years of working experience in call centre environment and/or service related industry


Special Knowledge or Skills:
• Pleasant disposition with good communication skills
• Fluency in a second language
• Computer literate and good typing skills

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Job Responsibilities:

1) Handle customer enquires channels via direct face-to-face interactions, hotline, WhatsApp, messages, emails and social media etc effectively.

2) Disseminate customer enquiries to appropriate sales staff for follow-up.

3) Resolve product or service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.

4) Provide product, delivery, membership and promotion information including solution and consultation to customer with salespersons.

5) Arrange product collection, delivery appointment, refund, product exchange and follow up.

6) Liaising with various departments to ensure customer issues are resolved in a fast and timely manner.

7) Any other duties as assigned by the superior.

Job Requirements:

1) Ability to liaise with customers over the customer enquires channels in a professional manner.

2) Manage customers’ feedbacks or complaints efficiently in a timely manner.

3) Possess excellent computer skills especially Google drives, Google sheets and internet.

4) Possess excellent customer service handling skills with good attitude, positive mindset and a good team player.

5) Willing to work in Retail hours: rotate between 11.30am – 8pm and 12.30pm – 9pm

6) Those with some customer service background will have an added advantage.

7) Those without experience but with keen interest in handling customers and IT Savvy especially in Google Sheets, Google Drives are welcome to apply.

8) Able to commence work within short notice.

9) Candidate must possess O level/Nitec/Higher Nitec/Diploma in Customer Service or its equivalent.

Our client is Singapore’s leading sustainability-driven energy company. Due to their current expansion plan, they are looking for a Customer Relations Officer to join their Sales team, with the goal of further developing the already high-performing team. They are located in the Town.

Working days: Work 4 days per week including both weekends

Working Hours: 10.30am to 9.30pm

Responsibility:

• Meet personal sales goals and help the team reach theirs.
• Assist customers in-store and on the phone, sharing product details.
• Do direct marketing to boost sales.
• Take part in outdoor sales and events.
• Manage counter tasks, including handling payments.
• Take on extra tasks as needed.

Requirements:

• Minimum O level qualification.
• Preferably 1-2years with relevant experience
• Computer literate

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email [email protected] an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

19C9682 (Recruitpedia Pte Ltd)

EA Reg. No. R23119064

TEOH ZINI

Job Description:

- To attend to all correspondence relating to common property on behalf of the Town Council

- To manage and maintain proper records and files of correspondence, documents, drawings and materials pertaining to all Town Council matters

- To manage the register of owners' and tenants' particulars

- To advise and arrange to take out insurance policies against fire, public liability, Work Injury compensation, all risks and other insurances as directed by the Town Council

- To inform the Town Council immediately upon receipt of any notices from the authorities and other individuals and submit a copy thereof to the Town Council if requested

- To control and manage the use of the common property including all the recreational facilities and to approve usage of the common property on behalf of the Town Council

- To give notices to any owner or tenants or person in the said Town to comply with or remedy a breach of any of the Town Council's bylaws

- To coordinate applications to the relevant Government Departments, authorities, or other competent authority

- To assist the Property Manager and Property Officers in tracking the daily, weekly and monthly (wherever applicable) maintenance

schedule, improvement and upgrading works timeline, bulk refuse schedule, deployment, resources and IEMS cases

- To monitor staff movement and report to the Chief Operations Manager for arrangement of alternative deployment

- To handle permit and waiver applications and appeals

Requirements:

• Min GCE O Level in any field with 1 year of administrative support experience
• Has an eye for detail and possess a dynamic, committed attitude with strong sense of initiative
• Knowledge of Microsoft Office
• Working hours : Mon to Fri 8.30am to 5.30pm, Alternate Sat 8.30am to 12pm (5.25 days work week)

Job Highlights

HIGH PERFORMANCE MONTHLY INCENTIVE ($$$)

HIGH ATTRACTIVE INCREMENT ($$$)

HIGH OVERTIME PAYOUT ($$$)

Working Hours - Full Time

- Monday to Friday – 9am to 6pm

- Saturday - 9am to 1pm

Salary

- From $2,600 and Above

Job Description

- Software Training Provided

- Basic Daily Administration Support

- Vehicle accident reporting related matters

- Booking appointments

- Handling of car servicing related matters

Working Location

East - Bartley Biz Centre

15 Kaki Bukit Road 4, #01-32, Singapore 417808

Central - Sin Ming Drive

160 Sin Ming Drive, #01-13, Singapore 575722