Responsibilities:

• Register incoming patients
• Prepare the patient for examination
• Respond to patient phone call queries
• Inform patient of financial responsibility
• Prepare and file patient forms
• Verifying and updating patient information
• Assisting doctors and nurses if needed
• Scheduling appointments for patients

Requirements:

• Min Nitec or Diploma in any field of study
• Keen interest in the healthcare/ medical industry
• No experience needed, full training will be provided
• Basic knowledge of Microsoft Office

Interested applicants, please email your updated CV to [email protected] or WA 97527630 for more information.

EA Personnel No: R23116144

EA Personnel Name: Lim Ruo Yi, Rachel

Company Registration Number: Recruit Express Pte Ltd (99C4599)

Service Attendants ($2,500 - $3,180)

• Responsible for handling food and beverage orders and serving guests

• Provide friendly, excellent service to all guests

• Assist guests on their respective requests, conduct suggestive and up-selling, well-versed in all aspects of the menu

• Handling all restaurant telephone and email reservation enquiries

Captains ($2,700 - $3,500)

• Provide friendly, excellent service to all Guests by escorting them to their respective seats.

• Supervise servers to ensure excellent customer service is provided every time.

• Support Assistant Manager and Department in achieving all goals and Key Performance Objectives.

Chef de Partie ($2,500 - $3,700)

• As a Chef de Partie, you are required to work closely with the Sous Chef and Head Chef in order to assist with the preparation, cooking and presentation of produce.

• The management of a section with the assistance of Commis Chefs

• The preparation and cooking of food to the restaurant specific standards

• Section stock control and rotation

Commis

III: $2,215 - $2,400

II: $2,350 - $2,700

I: $2,500 - $3,100

• Monitor the production of food items to ensure they are in compliance with the prescribed recipes and specifications. Adhere to all the standards of food presentation, production, and portioning controls.

• Ensure quality of food items according to the standards in place.

• Ensure all food products are stored properly in their appropriate fridges and storage containers throughout shift.

Stewards (Dish Washing) ($2,060) / Supervisor ($2,455)

• Maintain cleanliness of assigned stewarding work areas

• Maintain F&B OS&E inventory

• Conduct deep and regular cleaning as per schedule


APPLY NOW - wa.me/6589387313 with
FNB
Full name
And a copy of your resume

Chia Xin Ee Crystal | R21103390
Consultant
Crew
by HRnet Ventures Pte Ltd (24C2435)

- 2 years contract

- Up to $7k + Annual PB

- AMK

- Mon to Fri, 8:30am to 6pm

Job Responsibilities:

• Collaborate with the Service Delivery Directors to develop and implement IT strategies aligned with client objectives and business goals.

• Act as the main point of contact for the client regarding all IT-related matters, including project updates, issue resolution, and service enhancements.

• Provide expert advice and guidance to clients on IT best practices, emerging technologies, and industry trends to support informed decision-making.

• Lead the identification and evaluation of IT opportunities and risks, and develop proactive mitigation plans to ensure successful project delivery.

• Facilitate regular meetings with clients to review project status, discuss upcoming initiatives, and address any concerns or challenges.

• Coordinate cross-functional teams within the organization to deliver high-quality IT solutions on time and within budget.

• Manage client expectations and ensure alignment between client requirements and project deliverables.

• Drive continuous improvement initiatives to optimize IT service delivery processes and enhance client satisfaction through POCs.

• Serve as a trusted advisor to clients, fostering long-term relationships and identifying opportunities for additional service offerings.

• Stay abreast of industry developments and technology advancements to anticipate client needs and maintain a competitive edge.

Period:

• 2 years contract (renewable based on performance and headcount needs)

Working Hours:

• Mon to Fri; 8:30am to 6pm

Salary:

• Up to $7k + Annual PB

Location:

• AMK

Requirements:

• Bachelor's degree in Computer Science, Information Technology, or related field.

• Minimum of 10 years of progressive experience in IT, with at least 3 years in a consulting role.

• Proven track record of successfully managing client relationships and delivering IT solutions in a BPO or consulting environment.

• Strong technical expertise across multiple IT domains, including but not limited to software development, infrastructure, cybersecurity, AI and data analytics.

• Excellent communication and interpersonal skills, with the ability to effectively engage with stakeholders at all levels.

• Demonstrated leadership capabilities, with experience leading cross-functional teams and driving results in a fast-paced environment.

• Strategic mindset with the ability to think critically, analyze complex problems, and develop innovative solutions.

• Strong business acumen and understanding of industry trends, regulations, and compliance requirements.

• Certifications such as PMP, ITIL, AWS, Azure or relevant technology certifications are a plus.

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[email protected] (Registration no: R24124163)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 04C3201)
160 Robinson Road, #13-07/08/09 SBF Center, Singapore 068914
T: 6337 3183 | W: www.successhrc.com.sg

Job Responsibilities

- Provide excellent customer service to the patients
- Serving of food and drinks to patients and clearing it once patients have finished their meals
- Checking food served against patient meal orders
- Assist in inventory management
- Maintain a high standard of cleanliness in and around workstation and strictly abide with health/sanitation regulations
- Assist nurses to meet patient's nutritional needs
- Maintains levels of confidentiality and discretion of the patients.
- Any other ad-hoc duties as assigned by Manager

Timing:
- Any 5 days in a week (1 weekend inclusive PH)
- 10am – 7.30pm & 7am to 4.30pm (cannot choose)
- Total working hours per week: 42 hours

Requirement :
- Have to work 1 weekend
- Able to work on PH

WA me at http://wa.me/+6598326219 or tele me at @sallytsin

For interested candidates, please send your most recent and updated resume to [email protected]

Subject heading: Ward Service Associate

Alicia Cheong Ling Wei

R1104785

Recruit Express Pte Ltd

EA License No. 99C4599

Responsibilities:

• Assist in scheduling of future appointments
• Registration of patients
• Assisting the doctors and nurses in basic medical care if needed
• Data entry of patient’s particulars into the hospital system
• Handling phone calls and enquires and providing information
• Other ad hoc duties as assigned

Requirements:

• Min Nitec and above
• No need experience , Training Provided
• Able to commit 3 rotating shift , 5 days including weekend ( Paid Shift Allowance )

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Responsibilities:

• Assist in scheduling of future appointments
• Registration of patients
• Assisting the doctors and nurses in basic medical care if needed
• Data entry of patient’s particulars into the hospital system
• Handling phone calls and enquires and providing information
• Other ad hoc duties as assigned

Requirements:

• Min Diploma / A Level
• No experience needed , Training Provided

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Timing :

• Any 5 days in a week (1 weekend inclusive PH)
• 10am – 7.30pm & 7am to 4.30pm (cannot choose)
• Total working hours per week: 42 hours

Requirement :

• Have to work 1 weekend
• Able to work on PH

Job Responsibilities:

• Provide excellent customer service to the patients
• Serving food and drinks to patients and clearing it once patients have finished their meals
• Checking food served against patient meal orders
• Assist in inventory management
• Maintain a high standard of cleanliness in and around the workstation and strictly abide by health/sanitation regulations
• Assist nurses to meet patient's nutritional needs
• Maintains levels of confidentiality and discretion for patients.
• Any other ad-hoc duties as assigned by the Manager

WA me at https://wa.me/+6598623556 NOW!

Interested candidates, please submit your resume to [email protected]

Jace Choo Oi Kei

Personnel EA License No.: R1875164

Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Assistant Operations Supervisor

Salary: $2, 500 - $3, 500
Working Days: Mon - Friday, 8.30am – 5.15pm
Location: Office - Kwong Min Road (Boon Lay) | Travel to site if required

Operational Support:

• Coordinate and prioritize team activities to ensure smooth operations and timely issue resolution.
• Optimize resource utilization including manpower, equipment, and energy to enhance operational efficiency.
• Prepare comprehensive reports on Preventive Maintenance completion, including details on equipment lifecycle, recommended parts replacement.
• Document any parts that were replaced during PM or on Ad-Hoc Basis
• Update the equipment list monthly during the execution of Preventive Maintenance activities
• Ensure that end-end process of procurement of require Parts for maintenance is ordered.

Customer Relationship Management:

• Assist in maintaining strong relationships with customers, dealers, and distributors.
• Collaborate with the Account Manager in addressing key customer complaints and conducting satisfaction investigations to implement improvement plans.
• Conduct training sessions for technicians, customers, and dealers/distributors on the operation and maintenance of Commercial Kitchen Equipment.

Team Management:

• Assist in training technicians as necessary to meet workload demands and quality standards.
• Supervise and manage a team of service technicians and in-house subcontractors.

Contract Management:

• Support in managing contract commitment in terms of KPI (Critical Equipment Reliability; CM Completion Rate; PM Completion Rate, Emergency Response SLA; Hygiene Audit; Compliance to Fire Safety, WSH, GRA and Security Access Requirement; Service Quality Survey).

Health, Safety, and Compliance:

• Drive EH&S initiatives, promote EHS awareness, and monitor compliance within the team.

Performance Metrics:

• Collaborate with the Account Manager to track and improve KPIs such as productivity, field expenses, and Aftermarket Service Sales revenue/margins.

Job Requirements:

• Diploma in Mechanical/Electrical/Electronic Engineering or equivalent practical experience.
• With experience in a similar supervisory role within Aftermarket Service Industry
• Proficiency in Microsoft Business Central or similar tools.
• With understanding of EH&S standards and practices.
• With experience in conducting training sessions for technicians, customers, and dealers/distributors on Commercial Kitchen Equipment

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

Tittle: Marine Service Engineer

Office location : Boon Lay
Working Location: On board ship

Working days : 5 days (Mon- Friday)

Working hours : 8am - 5pm

Salary : $2,000-$2,800 basic + OT + Allowances (Gross Salary $3,000 - $4,000)

Job Description

• Conduct periodic inspections, repair, service and maintenance of marine equipment to ensure reliable
  operation.
• Collaborate with clients and superintendents to deliver quality services efficiently.
• Generate reports and present findings to relevant personnel.
• Provide remote troubleshooting support through emails, ensuring customer issues are resolved promptly to maintain high satisfaction levels.
  
  Requirements:
• Diploma in Engineering or equivalent (Electrical/Electronics/Mechanical/Mechatronics).

✅The Supreme HR Advisory Pte Ltd EA No: 14C7279

✅SAMUEL SIAW Reg No: R24124745

Account Manager | Up to $3.5k | After Sales Service | Boon Lay

Salary: $2800 - 3300 + $750 Transport Allowance
Working Days: 5 days , 8– 5.15pm
Location: Kwong Min Road (Boon Lay)

Job Description

Overview for the role:

Provide back-end operational support, assist the Account Manager in managing/maintaining customer relationships; daily schedules of technicians; follow up with necessary logistics and procurement; and conduct product training for technicians and Customers.

Operational Support:

• Coordinates, prioritizes, and resolves issues encountered by the team.
• Optimizes the usage of manpower, standard time, equipment, and energy of the team.

Customer Relationship Management:

• Escalates critical/complex issues that will impact the business and manage quality issues.
• Contacts customer & Dealers/Distributors, collects feedback, and establishes and maintains good relationship with customers, Dealers/Distributors.
• Responds to key customer complaints and carries out customer satisfaction investigations to ensure establishment of appropriate improvement plans.

Financial Oversight:

• Forecast, monitor, and document financial performance against plan.
• Manage end-end aftersales service delivery and account receivable through Microsoft Business Central.

​​​​​​​Team Management:

• Recruit, interview, hire and train technicians as required to meet workload demands, and company or customer expectations and requirements.
• Manage a team of service technicians direct reports, and a few in-house subcontractors.

Logistics and Procurement:

• Manage parts, materials and tools procurement, and logistics scheduled maintenance, repairs, and emergency service calls.
• Engage in end-end process with subcontractors, from quotations comparison to site deliverables to invoice.

Contract Management:

• Responsible for contract renewals and simple repair quotations process.

​​​​​​​Health, Safety, and Compliance:

• Drive EH&S initiatives, create EHS awareness and monitor compliance

Performance Metrics:

• Responsible for KPIs such as productivity, field expenses, Aftermarket Service Sales revenue/margins

Job Requirement:

• Degree/Diploma in Mechanical/Electrical/Electronic Engineering or equivalent practical experience.
• Min 3 Years of experience in a similar supervisory role within Aftermarket Service Industry
• Proficiency in Microsoft Business Central or similar tools.
• Understanding of EH&S standards and practices is a plus for the role.

The Supreme HR Advisory Pte Ltd | 14C7279
Ong Boon Kiet (Travys) | R22104769

Account Manager [After Sales Service]

Salary: $2800 - 3300 + $750 Transport Allowance
Working Days: 5 days , 8– 5.15pm
Location: Boon Lay

Job Description

Overview for the role:

Provide back-end operational support, assist the Account Manager in managing/maintaining customer relationships; daily schedules of technicians; follow up with necessary logistics and procurement; and conduct product training for technicians and Customers.

Operational Support:

• Coordinates, prioritizes, and resolves issues encountered by the team.
• Optimizes the usage of manpower, standard time, equipment, and energy of the team.

Customer Relationship Management:

• Escalates critical/complex issues that will impact the business and manage quality issues.
• Contacts customer & Dealers/Distributors, collects feedback, and establishes and maintains good relationship with customers, Dealers/Distributors.
• Responds to key customer complaints and carries out customer satisfaction investigations to ensure establishment of appropriate improvement plans.

Financial Oversight:

• Forecast, monitor, and document financial performance against plan.
• Manage end-end aftersales service delivery and account receivable through Microsoft Business Central.

Team Management:

• Recruit, interview, hire and train technicians as required to meet workload demands, and company or customer expectations and requirements.
• Manage a team of service technicians direct reports, and a few in-house subcontractors.

Logistics and Procurement:

• Manage parts, materials and tools procurement, and logistics scheduled maintenance, repairs, and emergency service calls.
• Engage in end-end process with subcontractors, from quotations comparison to site deliverables to invoice.

Contract Management:

• Responsible for contract renewals and simple repair quotations process.

Health, Safety, and Compliance:

• Drive EH&S initiatives, create EHS awareness and monitor compliance

Performance Metrics:

• Responsible for KPIs such as productivity, field expenses, Aftermarket Service Sales revenue/margins

Job Requirement:

• Degree/Diploma in Mechanical/Electrical/Electronic Engineering or equivalent practical experience.
• Min 3 Years of experience in a similar supervisory role within Aftermarket Service Industry
• Proficiency in Microsoft Business Central or similar tools.
• Understanding of EH&S standards and practices is a plus for the role.

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Summary:

• Women Gynae clinic
• Basic salary up to $4000
• AWS + Variable bonus
• 5.5 days work week @ 8.30am - 5.30pm, 9.00am - 1.00pm
• Location: Orchard (5 minutes walkable from Orchard MRT station)

Key Responsibilities:

• Answer phone calls, and respond to inquiries
• Liaise with patients about appointment scheduling and patient registration
• Process insurance claims, manage payment collections and issue invoice
• Assist with simple procedures in the treatment room
• Perform inventory stock check and place order if necessary
• Provide basic patient care services
• Any other ad-hoc duties assigned

Key Requirements:

• Min 2 years of experience in specialised clinical setting
• Proficient in Plato system, and medical insurance processing
• Bilingual in English and Mandarin in order to communicate effectively with Mandarin speaking patients

Your recruiter for this job: Stella

WhatsApp me @ 8772 4117 for a prompt response to your enquiry!

Stella Aw Yong See Hui | R24121552

Recruit Now Singapore Pte Ltd | EA No: 21C0845

Summary

• Basic up $2300 - $2800 (Based on experience)
• 5 days, 44 hours (Include weekends & PH)
• Fun & Energetic Working Culture
• Career development and progression pathways

Responsibilities

Barista

• Prepare and serve a diverse range of coffee beverages according to established recipes and quality standards.
• Utilize various manual brewing methods and techniques to ensure consistency and excellence in every batch.
• Maintain cleanliness and organization of the coffee bar, brewing equipment, and workstations.
• Provide friendly and efficient customer service, taking orders, answering questions, and addressing customer concerns.
• Collaborate with team members to ensure smooth operation of the cafe, including restocking supplies and assisting with opening and closing procedures.

Service Crew

• Take customer orders and deliver service efficiently.
• Ensure the quality and quantity of all food and beverage items served meets standards.
• Provide professional and courteous service consistently.
• Maintain cleanliness and uphold high sanitation standards.
• Oversee shift responsibilities, ensuring the smooth operation of the designated section/area, and report to superiors as required.
• Participate in roll call as scheduled.
• Complete all training sessions assigned by the Training Department, Human Resources, or Management.
• Follow operational procedures while also offering suggestions for improvements to management.

Requirements

Barista

• Minimum 1 year of work experience as Barista with manual method brewing experience
• Candidates that knows Cold Brewing [Kyoto-style] will have added advantage

Service Crew

• Candidate with hygiene cert with be a plus
• Candidate with Chinese Cuisine experience will be a plus

To Apply, kindly click on the "APPLY NOW" button

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | Khor Wan Ying (R22109948)

Job Description:

• Provide excellent customer service to the patients
• Serving of food and drinks to patients
• Assist in inventory management
• Assist nurses to meet patient's nutritional needs

Job Requirements

• Min GCE N Level

All qualified applicants, please click “ APPLY NOW”

Or you may send in your resume to:

Whatsapp: https://wa.me/+6597430026

Email : [email protected]

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Location:
Jurong East, Hospital

Working Hours:
42 hrs/week, Any 5 days (including 1 weekend & PH)
Shifts: 10am-7:30pm or 7am-4:30pm (Must be open for both timing)

Salary:
$1,700 - $2,000/mont

Job Summary:
A hands-on role serving food trays to patients, managing food/linen inventory, and maintaining cleanliness. Includes tea breaks, lunch, and dinner service.

Responsibilities:

• Serve food and drinks to patients
• Clear trays after meals
• Check food orders for accuracy
• Assist with inventory management (food/linen)
• Maintain cleanliness and follow health regulations
• Assist nurses with patient nutrition needs
• Ensure confidentiality of patient information
• Perform any other duties as assigned by Manager

All qualified applicants, please click “ APPLY NOW”

Or you may send in your resume to:

Whatsapp: https://wa.me/+6597430026

Email : [email protected]

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Responsibilities:

• Greet and assist guests with courtesy, addressing needs promptly.
• Maintain cleanliness and organization of food service areas.
• Ensure availability and proper presentation of food and utensils.
• Serve meals according to established standards and portions.
• Adhere to strict hygiene and safety guidelines.
• Perform additional duties as directed by management.

Requirements:

• Minimum 1 year experience in F&B or hospitality.
• Strong interpersonal and customer service skills.
• Familiarity with food service protocols and hygiene standards.
• Ability to multitask in a dynamic environment.

Tyson Jay Management Pte Ltd | EA License No.: 24C2479

Ivan Lim | EA Personnel No.: R1109856

Responsibilities:

• Assist in scheduling of future appointments
• Registration of patients
• Assisting the doctors and nurses in basic medical care if needed
• Data entry of patient’s particulars into the hospital system
• Handling phone calls and enquires and providing information
• Other ad hoc duties as assigned

Requirements:

• Min Nitec and above
• No need experience , Training Provided
• Able to commit for long term

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Location:
Jurong East, Hospital

Working Hours:
42 hrs/week, Any 5 days (including 1 weekend & PH)
Shifts: 10am-7:30pm or 7am-4:30pm (Must be open for both timing)

Salary:
$1,700 - $2,000/mont

Job Summary:
A hands-on role serving food trays to patients, managing food/linen inventory, and maintaining cleanliness. Includes tea breaks, lunch, and dinner service.

Responsibilities:

• Serve food and drinks to patients
• Clear trays after meals
• Check food orders for accuracy
• Assist with inventory management (food/linen)
• Maintain cleanliness and follow health regulations
• Assist nurses with patient nutrition needs
• Ensure confidentiality of patient information
• Perform any other duties as assigned by Manager

All qualified applicants, please click “ APPLY NOW”

Or you may send in your resume to:

Whatsapp: https://wa.me/+6597430026

Email : [email protected]

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Job Scope:

• Perform frontline duties, greet and register patients.
• Assist in coordinating and controlling the flow of patients.
• Triage the patients upon their arrival, measuring their vital signs and directing them to appropriate clinical zones.
• Maintain medical records of patients.
• Assist doctors and nurses for various patients' medical needs, such as collecting medications and preparing for wound dressing.
• Oversee processes and keeping records of billing and payment.
• Assist in maintaining the medical centre’s various stocks and supplies.
• Address the questions that any patient might have with regards to the medical centre’s operations and workflows.
• Liaise with managing agents with regards to security and maintenance of the medical centre.
• Assist in executing preventive health programmes and lesson
• Assist in any other administrative tasks that other staff may need help with.

Requirements:

• Min. Nitec / Diploma in any fields
• Entry Level, training provided !!
• Prior Clinic / Dental experience will be an added advantage

Interested candidates please send your updated resume in MS Word Format to:

[email protected]

Subject: PSA

or call 6736 3280 and ask for Kate

EA Personnel: Kate Leau Wei Xuan (R1552331)

Company Registration No.: 99C4599

Salary: Up to basic $3.8K + $850 transport allowance + $250 meal allowance.

Location: Woodlands, Tampines

Working hours: 9am - 6pm (Mon - Fri)

Responsibilities

• Ensure that the equipment, systems, and services are functioning properly and efficiently
• Performing regular inspections, tests, repairs, and upgrades
• Other ad hoc duties assigned

Requirement

• Minimum Diploma/ Degree in related field
• No experience needed, training provided!
• Travelling to USA, Europe and India 50% of the time for work

Joy Yeow Zhi Qian

(CEI Registration No:R2096261)

Recruit Express Pte Ltd (EA Licence No: 99C4599)

Responsibilities

• Greet customers and provide prpfessional customer service
• Fix appointment, follow-up through reminder calls, and ensure customer visits the outlet
• Provide professional scalp analysis
• Recommend packages according to individual needs and conditions
• Update clients records in the system
• Provide administrative support
• Complete daily sales report for the outlet manager
• Collection and organization of client cards
• Maintaining client cards in neat and tidy order
• Handle and manage customer feedback (complaints & queries)
• Support the outlet manager in coordinating stock ordering, repairing equipment, store maintenance etc.
• Assist in stock take as required on a rotational basis
• General cleaning duties
• Any other appropriate duties and responsibilities as assigned

Requirements

• NITEC in Business Stidies/ Administration/ Management
• Minimum 2 years of working experience in Customer Service (preferably in retail/ beauty industry)
• Require MS Office and Excel Skills
• 6 day work week including weekends and PH (Compulsory to work on weekends & PH)
• Able to work retail hours
• Adaptable to fast-paced environment
• Meticulous and team player
• Good interpersonal and responsible team player
• Good interpersonal and communication skills
• Good command of spoken English
• Work location - Orchard area

Job Description

• Provide sales support to Internal and External parties
• Respond and process incoming enquiries and orders
• Prepare orders, invoices, delivery order, etc
• Interact and communicate with customers to establish relationship
• Perform administrative duties
• Perform ad-hoc duties assigned by immediate superior

Requirements

• Customer Service to provide customer care to Chinese speaking customer groups. Knowledge of Mandarin dialect is essential
• Possess good communication and interpersonal skills
• Positive attitude, enthusiastic to learn and a team player
• Able to commence work on a short notice will be an added advantage
• No prior experience are welcome to apply

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top Reasons to work with TDCX

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

• Provide excellent support experience to customers via all relevant communication channels such as phone lines, online feedback forms, email and live chats.
• Identify customer's needs, researching any existing issue in order to provide strategic solutions that will best address customer's needs while ensuring that any existing confusion is clarified.
• Ensure first contact resolution and effective follow-up with Service partners and internal departments to ensure case closure in accordance to our service standards.
• Provide constructive feedback on tools, resources, procedures and guidelines to enhance workflow and the customer experience.
• Deliver the best services to customers to ensure the highest customer satisfaction with the right procedures
• Build sustainable relationships and engage customers by taking the extra mile
• Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least Diploma in any field.
• Preferably with 2 years of working experience in the related field is ideal for this position.
• Possesses strong time management skills and is motivated to exceed expectations.
• Ability to multi-task and use information provided by customers to tailor responses and actions to meet specific needs.
• Must be a strong communicator, with an emphasis on effective listening and empathizing with customers, plus good phone etiquette (pace, tone, voice quality, grammar and articulation).
• Comfortable working with computers and the ability to work with multiple systems and the ability to learn and adapt to new ones.
• Excellent verbal and written communication skills in English and the language of the supporting market.

Who is TDCX?

TDCX provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

Work Location: 59 Senoko Rd, Singapore 758123 (Company bus at 08:00 AM from Admiralty MRT - the bus stop opposite Exit C or public bus 981 from bus stop opposite Sembawang station B58219)

Working Hours: Monday to Friday: 08:30 AM - 05:30 PM
Alternate Saturdays (B): 08:30 AM - 12:30 PM

Benefits

Flexi Dollars: $800

Annual Leave: 14

Eligible for VB in December and June

• Overall in charge of the CSO and CSA team (frontline team)
• Champion the front line image of the Company to customers
• Ensure accountability and integrity operational readiness of frontline team
• Promote and enhance frontline team’s image and capability
• Develop the team to achieve excellent service level, productivity and efficiency
• Ensure compliance to company policies, financial, process and industrial standards
• Develop all necessary policies and procedures to ensure the team’s operation is effectively maintained to ensure maximum efficiency
• Ensure staff are appropriately trained and motivated to carry out their responsibility to the required standards
• Deal openly and promptly with any problems and effectively identify and manage risk as appropriate
• Constantly review and streamline workflow and working conditions in order to achieve labor turnover and efficient operation
• Provide the point of escalation for team for any operational issues
• Prepare reports & present recommendations to external stakeholders and management
• Performs ad hoc duties as assigned by Supervisors

Requirements

• Singaporeans only. Preferably with work experience in automotive industry
• Minimum Diploma
• Bilingual in English and Chinese to liaise with Chinese speaking stakeholders
• Possess excellent interpersonal skills, customer centric mindset and problem solving ability
• Computer savvy (MS Office, CRM system)
• Prior experience of at least 1-2 years in leading a team of customer service and general administration team in a similar trade (automotive/logistics/industrial)
• Willing to work Mondays to Fridays 08:30AM - 05:30PM and alternate Saturdays 08:30AM - 12:30PM

The job scope of an Account Assistant typically includes:( 1-2 year exp in account payable)

1. Data entry and maintaining financial records.
2. Processing invoices and managing accounts payable (AP) and receivable (AR).
3. Bank reconciliation to match transactions with records.
4. Assisting with payroll processing and expense reporting.
5. Supporting financial reporting and helping with month-end closures.
6. Assisting in tax preparation and audits.
7. Providing administrative support to the accounting and finance team.

Key skills include attention to detail, familiarity with accounting software, and proficiency in Excel.