The Logistics Coordinator is responsible for processing shipments, tracking and tracing, and communicating with customers and other departments. The ideal candidate will have experience in logistics and customer service, excellent communication skills, and the ability to work independently in a fast-paced environment.ResponsibilitiesProcess shippin...
Assist in Service Management and Quality Management activities on BU and Department level.Coordinating within different departments under the BU to ensure various process tasks are handled on time.Scheduling, conducting, and participating in monthly QM and SM meetings and taking meeting minutes.Follow-up with the respective service teams to update...
We are seeking a highly motivated and energetic Customer Experience and Operations Executive to join our fast-growing startup. The successful candidate will be responsible for making outbound calls to customers to check on their experience, navigating systems and making reports, and receiving and resolving more complicated cases that are escalated...
The Director of Customer Success is responsible for driving service revenues, with a strong emphasis on lifetime and recurring revenue as defined in our Global Customer Services portfolio. Directing a team of Project & Program Managers, and Customer & Partner Success Managers. This will be achieved by developing a loyal and satisfied custom...