Duration: 10 months contract

Location: Clarke Quay

Responsibilities

• Handle customer enquirieis via CRM
• Route queries to the right processing officers for follow up.
• Draft and issue replies to external enquiries

Requirements

• 1 - 2 years of customer service experience
• Proficient in Microsoft Office

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

Contract: 12 months contract

Location: Outram

Responsibilities

• Perform enquiry duties at the Service Counter during peak periods;
• Handle and process Service Replies (SRs) related to SID’s applications, licences, Security Officer’s training competencies and refresher quiz;
• Process Service Replies (SRs) relates to Personal, MHA and MP appeals;
• Respond to email related to submission of relevant supporting documents required for the applications by applicants;
• Respond to phone enquiries (SID’s dedicated hotline);
• Track and monitor SID’s SRs & Appeals status;
• Ensure the Service Standards for SRs and Appeals are met;
• When required, contact applicants for more information regarding licence applications;
• Advise applicants on submission requirements and procedures;
• Complete any other assigned duties as directed by the Supervisor.

Requirements

• Min. O-levels
• 1 - 2 years of relevant experience
• Strong communication and interpersonal skills
• Proficient in Microsoft Office (Word, Excel, PowerPoint)
• Provide good customer service

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

https://go.persolkelly.com/job/apply/9311

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

Overview: The English Service Local Ministry Staff for Small Group will play a vital role in fostering community, spiritual growth, and support within our church congregation. This position will oversee the development, coordination, and implementation of small group activities aimed at nurturing relationships, discipleship, and holistic spiritual well-being of the small group and its members.

Primary roles and responsibilities of the Local Ministry Staff for Small Group

1. Co-create and implement strategies to nurture the spiritual health of small groups, including identifying and training small group leaders

2. Provide resources, curriculum, and guidance for small group leaders, including facilitating communications between the small groups, lay leaders and pastoral team

3. Understand and communicate the vision of small group in all settings.

4. Maintain accurate records of small group participation, attendance, feedback, and assist with the management of the budget and resources allocated to small groups

Secondary roles and responsibilities

5. Collaborate with Family Life Ministry to integrate family-focused initiatives into church-wide events and activities

6. Offer pastoral care and counselling support to individuals and families as needed

Qualifications:

- A committed follower of Jesus Christ with a passion for discipleship, community, and family ministry.

- Bachelor or diploma in theology, ministry, counselling, or a related field (preferred) – or an equivalent experience and a strong understanding of Christian ministry

- Previous experience in leading small groups or coordinating ministry programmes within a church setting.

- Strong interpersonal and communication skills, with the ability to relate to people of diverse backgrounds and ages.

- Excellent organizational and administrative abilities, including the capacity to manage multiple tasks and priorities effectively.

Working Conditions:

This is a full-time position with flexibility required for occasional evening and weekend activities. The position reports to the lead pastor of the English congregation, and will work closely with the English Service Committee chairperson and small group coordinator(s).

about the company

My client is a leading semiconductor equipment manufacturer with an outstanding international reputation in its field and a great emphasis on training & development. With more than 20 years history, this is a great brand to join at an exicting time in their development.

about the job

• Carry out on-site or remote support activities and close service calls
• Support system warranty standby
• Install a highly automated high vacuum CVD/PVD systems in a cleanroom environment
• Carry out quality installation, Preventive Maintenance (PM) according to schedule
• Participate and manage the new product release process as required
• Initiate, identify and participate in internal processes re-engineering projects
• Make timely reporting of issues and problems

skills & experience required

• Bachelor’s degree / Diploma in electrical / electronics / mechanical engineering or equivalent
• Min 1 year / intern experience in installation & troubleshooting of equipment in a cleanroom environment
• Understand / hands on with ALD / CVD / PVD systems/ sputtering / semiconductor / capital equipment
• Ability to build and maintain good relationship with customers
• Familiar with high complexity low volume environment
• Customer-oriented mentality and excellent client servicing skills
• Willing to work in north area of Singapore (Yishun / Woodlands / Sembawang)
• Training given to candidate with no experience

If you are interested in the position , kindly send your CVs in to yitwei.kwan(@)randstad.com.sg
Please include your availability, expected salary and reason for leaving current job
We regret that only shortlisted candidates will be contacted
EA: 94C3609 / Reg: R1325913

Job Title : Service Crew (Breakfast Service- 7am to 12 Pm)
Location: Travelodge Harbour Front

Job Description:
We are looking for enthusiastic and dedicated Service Crew members to join our team for the breakfast service at our hotel. As a Service Crew member, you will play a vital role in ensuring a smooth and enjoyable dining experience for our guests, particularly during the buffet service.

Key Responsibilities:

• Buffet Service Management: Oversee the breakfast buffet, ensuring that food items are well-presented, replenished, and maintained at optimal temperatures.
• Guest Interaction: Greet guests and take room numbers for verification while ensuring a welcoming and pleasant atmosphere.
• Replenishment: Ensure timely replenishment of food items and beverages at the buffet.
• Cleanliness and Organization: Maintain a clean and organized dining area, ensuring tables and buffet stations are tidy.
• Customer Service: Provide excellent service to guests, promptly attending to any requests, inquiries, or issues.
• Food Safety: Adhere to all food safety and hygiene protocols while handling food items.

Job Requirements:

• Prior experience in food & beverage service or hospitality is an advantage but not required.
• Positive attitude with a strong commitment to delivering exceptional customer service.
• Ability to work efficiently in a fast-paced environment while maintaining attention to detail.
• Strong communication skills in English (additional languages are a plus).
• Must be a team player with good interpersonal skills.
• Physically fit to handle standing for extended periods and moving food and trays.
• Open to applicants from all backgrounds; we do not discriminate based on race, gender, or religion.
• Singapore Citizens or Permanent Residents preferred, but all applicants are welcome.

Why Join Us?

• Opportunity to work in a dynamic and supportive team.
• Competitive compensation and benefits.
• Friendly and inclusive workplace environment.

JOB SUMMARY

Reporting to the Front Office Manager, the Guest Service Agent is the first point of contact for the guests and will support in managing the day-to-day operations in the reception area to ensure that guests feel welcomed.

MAIN RESPONSIBILITIES

• Provide quality service to the guest by responding to their requests promptly, efficiently and courteously during check-in, check-out and throughout their stay.
• Provide a creative experience to all guests
• Ensure all guests are welcome/farewell in a personalized manner; VIPs to be escorted to the room to introduce hotel facilities
• Assist guests in the lobby during busy periods and whenever required
• Collect guest feedback in the lobby when the opportunity arise, and update all the Guest Comments in the Opera Guest History.
• Ensure that the welcome drink corner is always clean and ready and the lobby is neat at all times
• Maintain strict security procedures with accounting procedures, issue of room keys and guest confidentiality.
• Use every opportunity to promote hotel facilities and maximise sales through sound product knowledge and selling skills.
• Carry out reception duties as required
• Provide a smooth and timely check in/out for all guests
• Ensure that guest request/s are being followed up promptly and efficiently throughout their stay; following up with traces
• Provide all guest with accurate and in-depth information upon their request; good knowledge of products, services, pricing, special promotional offers and special events

REQUIREMENTS

• Diploma in Tourism / Hospitality Management
• Preferably 1 year of experience in a similar capacity
• Excellent reading, writing and oral proficiency in English language
• Proficient in MS Excel, Word, & PowerPoint

Our client provides advanced instruments and systems designed for high performance across various industries.

• Prepare service and spare parts quotations to customer inquiries.
• Build and maintain strong customer relationships to ensure high-quality service and support.
• Perform in-house repairs and on-site commissioning for gas and water quality analysers, CEMS, and AQMS, troubleshoot issues.
• Collaborate with customers to address service concerns and offer technical solutions.
• Support the project team in conducting FAT and SAT and deliver product training to end users and distributors.

Requirements:

• Degree in Mechanical Engineering/Environmental Science Engineering or equivalent.
• At least 2 years of experience in the analytical instruments.
• Good knowledge of gas analyzers, CEMS, and water quality analyzers.
• Customer-oriented with a positive attitude, along with excellent planning and time management skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Responsibilities

Customer Relationship Management

• Develop and maintain long-term relationships with leasing customers, acting as their primary point of contact for all service-related needs.
• Proactively engage with customers to assess satisfaction, understand their needs, and identify areas for service enhancement.
• Coordinate regular follow-ups and manage feedback loops to address customer concerns and ensure consistent satisfaction.

Customer Service Enhancement

• Analyse customer service touchpoints to identify areas for improvement, working closely with the operations team to implement changes.
• Collaborate with fleet and operations teams to ensure seamless and prompt service delivery, including on-time vehicle maintenance and service updates.
• Establish customer service standards tailored to the leasing business and ensure these are upheld across all customer interactions.

Service Performance Tracking and Reporting

• Monitor and report on customer satisfaction metrics, including NPS (Net Promoter Score) and Customer Satisfaction Score, identifying trends and recommending action plans.
• Conduct customer satisfaction surveys, analyze data, and present findings to management to guide service improvement initiatives.

Customer Experience Projects and Initiatives

• Lead customer experience enhancement projects, such as loyalty programs, customer appreciation events, and feedback collection processes.
• Develop and implement programs for customer engagement, aiming to build loyalty and foster a community among leasing clients.
• Work closely with marketing team.

Training and Staff Development

• Provide training and support to operations and service staff on customer experience standards and best practices.
• Coach staff on effective communication techniques and proactive problem-solving to enhance customer interactions.
  guidance and coaching to all staff so as to ensure consistent excellent service quality.

Requirements

• Degree in Business related field with 3 years of experience in customer service, customer relationship management, or a related field, preferably in the automotive or leasing industry
• Possess Class 3 Driving License
• Highly effective engagement and communication skills
• Mon - Friday, 8.30am - 6.00pm, Ubi
• Job Reference: QXWRXR73

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Kindly email your resume in a detailed Word format to [email protected]

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

Tel: 6950 9754

EA Registration Number: R22110899

EA License number: 02C4944

EA Personnel: Celeste Wong Xin Yann

Service Delivery Lead

Smart IMS is a leading provider of information technology solutions, offering a wide range of services to businesses worldwide. With a strong focus on innovation and customer satisfaction, we help organizations streamline operations, improve efficiency, and achieve their strategic goals.

We are currently looking for a Service Delivery Lead to support their banking APAC network infrastructure portfolio.

Responsibilities:

- Lead the APAC network infrastructure team

- Manage the lifecycle of network components, from planning to decommissioning

- Lead contract negotiations and manage relationships with network service providers and hardware vendors

- Identify and mitigate risks, including security vulnerabilities and service disruptions

- Drive initiatives to enhance network performance, reliability, and security

Requirements:

- Proven working experience in network support and service delivery

- Familiar with capacity planning and management

Additional Information:

- Location: HarbourFront

- Working hours: Monday to Friday, 9 am to 6 pm.

- Competitive salary commensurate with experience, with 14 days of Annual Leave and above market medical coverage / insurance.

- Start off as a 1-year contract with 2 months' notice period.

Job Responsibilities :

• Perform banking services and attend to clients’ inquiries
• Prepare KYC reports and other periodic reports
• Review and assist in risk attribute assessments
• Assist in dealing with client’s trade orders and cross check for other CSM’s trade orders
• Support Team Head in management duties

Job Requirements :

• Minimum a Bachelor’s Degree in Business Administration/Banking and Finance or any relevant discipline
• 5-8 years’ experience in financial industry
• Good knowledge of relevant financial products
• CACS, CFA preferred
• Effectively bilingual in English and Mandarin as the role requires communication with Chinese speaking colleagues in Hong Kong and Taiwan

- Customer facing tasks such as providing assistance to customers via email and calls

- Promote and nudge taxpayers in the usage of our e-services and chatbox

Requirements:

* At least 'A' level/diploma

- Prior customer service background

- Good written communication skills

- Meticulous and organised in handling confidential data

- Self-motivated individual and able to handle > 20 cases per day

- Able to commit immediately and commit for at least 3 months

Novena

$13.60/hour

Monday - Friday

830am - 5pm

3 months renewable

To apply, simply click "APPLY" and submit your curriculum vitae (CV) through GO, the official PERSOLKELLY job application platform.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy. PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R1989461 (Suzana Binte Slemat) GOREF:6892

• Salary range: $2,000 + OT (Gross: $2300)
• Working days: 4 days ON & 2 days OFF (including weekends)
  10 off days per month
• Working Timing: 7:00am/pm -7:00pm/am (12hrs shifts)
• Working location: Little India

Responsibilities:

• Provide friendly and efficient check-in and check-out service at Hotel Reception
• Carry out completion of the registration process by retrieving and inputting information from a computer system and confirming the guest's hotel reservation information
• Handle and resolve guest complaints and special requests in a professional manner, ensuring prompt actions at all times
• Willing to take on a proactive role in ensuring that all hotel policies and instructions implemented are followed throughout at the Hotel Reception counters and Lobby
• Handle walk-in, email, phone enquiries, and internet hotel room reservations
• Adhering to all front desk cashiering duties, including proper credit and cash handling policies and procedures
• Prepare shift reports for submission to accounts.
• Co-ordinate/liaise with other departments in all areas of operations: housekeeping, room service, maintenance, reservation
• Maintain and improve the hotel’s high standard of service and hospitality by providing relevant information such as customer feedback
• Perform any other duties as required and directed by the Manager or Management.

Requirements:

• Preferably with 1-2 years of working experience in a similar capacity
• Experience in a front office and/ or customer-facing & service role
• Willing to work on rotating shifts
• Flexibility to respond to a range of different work situations

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee (Ashley) Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Outbound Call Agent (Call Centre)

Salary: $ 2000 - $ 2800
Working Hours: Monday - Friday (9am - 6pm)
Location: Bukit Merah

Responsibilities:

• Handling inbound calls on payment related to hospital bills
• Making outbound calls to follow up on payment related to hospital bills
• Receivables management
• General customer service duties
• Handle patient enquiries, provide billing information to patients
• Sending statement of accounts

Requirements:

• Relevant experiences
• Proficient in Microsoft Office applications (MS Word & Excel)
• Candidate must possess at least Higher secondary / Pre-U /A level / College, Professional Certificate or equivalent

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Job Title: Business Development Executive

Location: 300 Beach Road #22-05, The Concourse, Singapore (199555)

Working Hours Days & Hours: Monday - Friday, 9am - 6pm

Salary Budget: $2,500 - $4,500 + Commission

Position Overview:
We are looking for Business Development Executive to join our team. In this role, you will be responsible for identifying new business opportunities, developing strong relationships with partners, and driving revenue growth.

Key Responsibilities:

• Identify Opportunities: Research and identify potential food delivery restaurant partners, business opportunities, and new markets.
• Client Relationships: Establish, develop, and maintain strong relationships with key decision-makers to foster business growth. Work with partners closely to manage partner onboarding and assist with post sales.
• Sales Strategy: Develop and implement effective sales strategies to increase market share and meet revenue targets.
• Negotiation & Closing: Lead contract negotiations and close deals, ensuring mutually beneficial terms.
• Market Analysis: Keep abreast of industry trends, competitor activities, and market dynamics to refine sales approaches.
• Collaboration: Work closely with internal teams, including Marketing, Product, and Delivery riders, to align goals and enhance client satisfaction.

Qualifications:

• Diploma in any discipline.
• Experience in business development, sales, or a related role is a plus.
• Prior knowledge of the industry and market trends is a plus.

✅The Supreme HR Advisory Pte Ltd EA No: 14C7279

✅SAMUEL SIAW Reg No: R24124745

JOB SCOPE

As a Pool Guest Service Agent, you will be part of the team operating one of the world’s most iconic and Instragramable Infinity Pool. Being a Pool Guest Service Agent, you will deliver the highest level of guest service to ensure guest experience a luxurious and leave them with an unforgettable memories.

The role will require you to perform and enhance multiple guest’s experience of the Infinity Pool from welcoming all guest, walking all guest to their sun beds area, setting up guest’s sun beds, providing guest with a fresh towel, introducing guest to the offerings / directional of the areas at the same time ensuring their stay at the Infinity Pool was a memorable and everlasting experience.

Operational Related

• Warmly welcome and engage all guests visiting the Infinity Pool.
• Share a quick introduction of the offerings available while escorting guests to their dedicated sun beds.
• Provide exceptional service and create a memorable experience for all guests.
• Set up and maintain the available sun beds, ensuring that they are ready for the next guests.
• Take and process food and beverages orders.
• Interact with guests and answer their inquiries appropriately.
• Process guests’ requests. Own and communicate requests that are not directly related to the Infinity Pool, to the respective department and ensure that the requests are fulfilled.
• Conduct tours at the Infinity Pool.
• Ensure the availability of fresh towels, and present them to the guests.
• Maintain and ensure that the towel distribution counter and return bins are neat and presentable.
• Ensure that the Infinity Pool deck area is clean and presentable.
• Ensure adherence to Company policy for access to the Infinity Pool
• Bid all guests with a fond farewell upon their departure.

Departmental Related

• Be familiar with the local community and major events in town, and make appropriate recommendations to guests to enhance their stay.
• Maintains close liaison with all other Departments to have a good understanding of other Departments’ operational flow, thus ensuring seamless guest experiences.
• Monitor activities in the Infinity Pool and report any suspicious characters, items or/and activities to the Manager.
• Perform administrative duties as requested such as filing of reports.
• Contribute ideas to improving the operations of Pools & Recreation.

JOB REQUIREMENTS

• Minimum GCE ‘N’ or ‘O’ Levels.
• Excellent guest relations and communication skills.
• Prior customer service experience in the same capacity is an advantage.
• Possess a good command of spoken and written English.
• Ability to speak additional languages is an advantage.
• Pays attention to details.
• Able to speak in front of groups.
• Be willing to work shifts in an outdoor Pool environment.
• Able to work with minimum supervision.
• Team player who takes the initiative to assist other Team Members when required.
• Have impeccable follow-through; and “Can Do” attitude and mindset.
• Well-groomed with professional disposition.

• Resolve equipment faults at customers' premises and ensure timely resolution.
• Coordinate with customers and sub-contractors to manage add-on project activities.
• Track work progress closely to ensure adherence to schedules and quality standards.
• Guarantee timely delivery of materials and equipment for site installation or fault rectification, and conduct periodic maintenance for customers.

Requirements:

• Diploma in Electronics/Electrical Engineering or equivalent,
• At least 2 years of experience in troubleshooting of card access systems, alarm systems, CCTV etc.
• Possess valid class 3 driving license.
• Comfortable with stand-by duty.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

• Fix equipment and carry out maintenance works at customers' premises
• Liaise with the customers and sub-contractors to facilitate the maintenance

Requirements:

• Nitec in Electronic or Electrical Engineering
• 2 years of hands-on experience in carrying out off-site trouble shooting of any electrical and electronics system.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Titile: Customer Service Officer

Working Days & Hours: 5 days, 8.30am- 5pm

Address: Jurong Port Road

Salary: $2500 -$3000

Company background:

HQ in Europe, company is a pioneer and a global leader in the international moving industry.

Purpose of job:

• To represent the company to the company’s corporate accounts.
• To provide the highest possible level of customer service.
• To manage the relationship between the company and the company’s corporate accounts: getting and keeping contact, following up the files, keeping a sales back-up
• Provide HR support

Job scope:

• Answer to phone enquiries / web enquiries
• To take down client’s removal details
• To set up survey appointments for sales department
• To take client’s requirements from the survey report & any other information source into account and formalize them in a quote for removal
• To ensure with the clients and the Operational Manager that the administrative file (export documentation) is duly filled and complete
• To promptly follow up on requests from direct client / branch / agents
• To prepare physical file, put in all necessary documents then pass to traffic department
• To tally details on system and physical document
• To update our internal excel sheets accordingly
• Ad-hoc task

Requirements:

• At least 1-2 years relevant experience in logistics / relocation industry

✅The Supreme HR Advisory Pte Ltd EA No: 14C7279

✅SAMUEL SIAW Reg No: R24124745

• Working Location: Island wide branch; Office at Dhoby Ghaut area
• 5.5 days / 6 Days Working (Bank branches operating hours, may need to work on PH or Sunday according to work schedule)
• Salary: $2100 basic + High Commission (Gross $3k ++ or higher)

Responsibilities:

• Promoting services to clients based on their needs and requirement
• Follow up with customers regarding their application
• Meeting sales target set by company
• Other duties as required by the company

Requirement:

• Relevant experience

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

About the Company
A global leader in healthcare, specializing in endoscopy systems and medical devices. The company is committed to advancing medical technology, providing solutions that improve patient care and clinical outcomes.

About the Team | Manager
You will be part of the Regional Endoscopy Division, working closely with the Regional Technical Supervisor. This role requires collaboration with subsidiaries and distributors across the region to provide technical support and expertise, ensuring the smooth operation of the company’s products.

About the Job
In this role, you will handle both technical repairs and support for endoscopy systems. Your responsibilities include repairing endoscope products from customers, entering repair data, creating repair analysis reports, and coordinating technical support via email. You will also be tasked with ensuring that repairs meet quality specifications and assisting with the training of subsidiaries and distributors. Additionally, you will provide field service support to Field Service Engineers (FSE) and contribute to service improvements in collaboration with the Technical Supervisor.

Skills and Experience Required
Ideally, the right applicants will possess the following:

• Minimum of 3 years of work experience, preferably in the same or a similar industry.
• Strong team player with attention to detail and the ability to multitask.
• Proficient in Microsoft Word, Excel, PowerPoint; knowledge of IT (hardware/software) is a plus.
• Basic equipment repair skills, including disassembly and soldering.
• Willingness to take on new challenges and meet repair targets.
• Customer-service oriented with the ability to present in classroom settings.

If you are a strategic and driven professional with expertise in technical support and endoscopy systems, this role offers an exciting opportunity to shape the future of healthcare across the region.

To apply online, please use the 'apply' function. You may contact Putra Nur Afiq (EA: 94C3609/R22105891) directly via email or LinkedIn for learn more. We regret to inform you that only shortlisted candidates will be notified.

Responsibilities

• Deliver personalized service over the telephone to customers on banking products, accounts, and services enquiries in an effective and efficient manner.
• Ability to understand customers’ needs and provide appropriate solutions and attention.
• Identify cross-sell opportunities during customer interaction.
• Consistently deliver quality service to our customers to achieve total customer satisfaction.
• Solicit customers feedback and identify problem trends for improvement actions.

Skills/Requirement

• Minimum of ITE, 'O' levels. Open to consider Entry Level agents/officers ( training will be provided )
• Experience in Call Centre, Banking or Customer Service (calls and correspondents) environment will be an advantage.
• Possess a positive mindset with a “CAN-DO” attitude and passion to deliver quality customer service.
• Good analytical skills; passion for working and is good in working with numbers.
• Resourceful, proactive, results-driven, attentive to details and a good team player who likes to work in a fast-paced changing environment.
• Passion for working, responsible and with good working attitude.
• Proficient in PC skills including MS Office applications.
• Ability to work on staggered/rotational shifts including weekends and Public Holidays to support 24x7 Contact Centre service operations.

Job Title: Business Development Executive

Location: Beach Road (Bugis)

Working Hours Days & Hours: Monday - Friday, 9am - 6pm

Salary Budget: $2,500 - $4,500 + Commission

Interested applicants can also send your resume to WA: +65 8827 8712 (Ms Lynne) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

TAN LEE XIAN Reg No: R24123487

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Position Overview:
We are looking for Business Development Executive to join our team. In this role, you will be responsible for identifying new business opportunities, developing strong relationships with partners, and driving revenue growth.

Key Responsibilities:

• Identify Opportunities: Research and identify potential food delivery restaurant partners, business opportunities, and new markets.
• Client Relationships: Establish, develop, and maintain strong relationships with key decision-makers to foster business growth. Work with partners closely to manage partner onboarding and assist with post sales.
• Sales Strategy: Develop and implement effective sales strategies to increase market share and meet revenue targets.
• Negotiation & Closing: Lead contract negotiations and close deals, ensuring mutually beneficial terms.
• Market Analysis: Keep abreast of industry trends, competitor activities, and market dynamics to refine sales approaches.
• Collaboration: Work closely with internal teams, including Marketing, Product, and Delivery riders, to align goals and enhance client satisfaction.

Qualifications:

• Diploma in any discipline.
• Experience in business development, sales, or a related role is a plus.
• Prior knowledge of the industry and market trends is a plus.

Working Location:

• Clementi - West Side

Working Hours:

• 8.00 am to 5.30 pm Monday to Friday (Onsite)

Job Responsibilities

• Will be the single point of contact with the customer.
• He/she shall be responsible for managing and coordinating with all parties the performance and delivery of the services stated in the contract.
• The Service Delivery Manager shall be responsible for coordination of the respective progress/ad-hoc meetings with all parties involved. This includes preparation of meeting agenda, consolidating the performance and progress reports, preparation of minutes of meeting and follow-up action items after the meetings.
• The Service Delivery Manager shall be responsible for all aspects of service delivery, service quality, service assurance and monitoring.
• The Service Delivery Manager shall ensure that all Contractor’s team members are fully equipped for service delivery, and understand SUSS and IAL IT security requirements, including cyber security incident reporting.
• Have good customer engagement skills
• Have worked and handled projects with 1500 users with the scope of managing End User Support, Infrastructure Support, DB Support

Requirement:

• A minimum Diploma in Information Technology or its equivalent with atleast 5 years of experience in a Service Delivery Manager / Project Manager function for end user clients
• Previous education / MOE related project experience would be advantageous
• With a minimum of 3 years of supervisory experience
• Ability to report, pacify and diplomatically communicate with stakeholders of the project is a critical skill
• Has a sound knowledge of deliverance of IT services including planning, execution, and reporting

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

https://sg.go.persolkelly.com/job/apply/10713

We regret to inform that only shortlisted candidates will be notified.

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PERSOLKELLY Singapore Pte Ltd

• RCB No. 200007268E • EA License No. 01C4394

• Registration ID R2198644 Ellen Lee Wei Xin

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The Lead Software Engineer/Assistant Manager will be part of the IT Service Management team in SIA's Information Technology Division, focusing on enhancing IT operations efficiency and effectiveness. This role involves managing initiatives to improve service quality and operational resilience, including process improvements and implementing new tools and methodologies. The successful candidate will collaborate with stakeholders to ensure swift recovery from complex incidents, manage disaster recovery, and drive improvements in service availability and operational stability.

Key Responsibilities include:

• Improvement Initiatives: Identify areas for improvement within IT operations through data analysis, stakeholder feedback, and performance metrics. Lead improvement projects, aligning them with business goals and IT strategies. Apply process improvement methodologies like Lean, Six Sigma, or ITIL.
• Process Optimization: Analyse existing IT processes to identify inefficiencies and design streamlined processes to enhance response times, reduce costs, and improve service quality. Ensure effective adoption of new processes.
• Performance Metrics Review and Adoption: Develop and maintain metrics and KPIs to monitor IT operations and improvement initiatives. Provide regular reports to senior management, utilizing data-driven insights for decision-making.
• Stakeholder Engagement: Collaborate with IT leadership, service desk teams, and other stakeholders to address operational challenges. Facilitate workshops and meetings to gather input and drive consensus on improvement initiatives. Foster a culture of continuous improvement.
• Incident Management and Resiliency: Take ownership of critical incidents, ensuring swift resolution and conducting root cause analyses. Proactively prevent defects and eliminate inefficiencies to enhance system resilience.
• ITSM Leadership and Training: Provide ITSM knowledge training to all IT teams, including remote offshore resources. Mentor team members and align ITSM ITIL practices to ensure operational readiness.

Requirements:

• Degree in Information Technology or related fields, with ITIL/Service Integration and Management (SIAM) certification. Additional certifications in ITSM CAS, CAD, or CIS are a bonus. Knowledge and certification in Business Continuity Management (BCM) preferred but not mandatory.
• At least 5 years of relevant experience in IT Operations and IT Service Management, including process improvement. Proven proficiency in Agile methodologies for operations management.
• Hands-on experience with ServiceNow Platform or equivalent ITSM tool is mandatory. Familiarity with network and cloud technologies (e.g., Linux, Wintel, VMware, DevOps) preferred.
• Strong analytical skills, project management skills, and a proven track record of successful improvement initiatives in an IT environment. Proficiency in collaboration tools (e.g., Microsoft Teams, SharePoint, JIRA, Confluence) and monitoring/orchestration platforms (ScienceLogic, Splunk, APM).
• Excellent communication and interpersonal skills, with the ability to influence and engage stakeholders at all levels.
• Ability to work on strategic direction initiatives, balance multiple priorities in a fast-paced environment, and oversee operations, including Service Desk, IT Operations Command Centres, Major Incidents Handling, and Chairing Change Advisory Board reviewing teams' readiness for Major change.
• Adaptive, responsive, able to manage dynamic environments effectively, independent, self-motivated, result-driven, and willing to work beyond office hours.

• Marine Senior Service Engineer
• Working Location: Jurong Pier Road(Boon Lay)
• Working Days: Monday – Friday
• Working Hours: 8:30am - 5:15pm
• Salary range: SGD 3,700 to SGD 5,000 monthly, 13th month, SGD 250 transport allowance

Interested applicants can also send your resume to WA: +65 8827 8712 (Ms Lynne) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

TAN LEE XIAN Reg No: R24123487

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Specific Responsibilities

• Standby support and 24/7 emergency call for customer support.
• Providing after-sales technical support, site recovery and maintenance responsibilities to distributors/end customers.
• Provide the installation, commissioning and on-site training to support the customers according to the scope of the project.
• Generate a service report to customer in a systematic manner.
• Investigate and handle all customers’ complaints related to product failures.
• Investigates root causes of failures and recommend solutions.
• Review and assist in determining the extend of damage and repairs of warranty claims from distributors.
• Maintain close working relationship with our key customers to ensure the follow through until the issue is resolved.
• Develop service training material, ensures all technical and training documents are up-to-date and organized.
• Provides specific training to distributors and dealers for service and troubleshooting skillsets, ensuring optimum service level at all distributors.

Qualifications / Requirements

• Diploma/degree in Electrical/Mechanical Engineering with at least 5 years of relevant experience
• This position requires fair amount of traveling in the Asia Pacific and Southeast Asia Region
• Possess strong customer service orientation, enthusiasm for power generation products, electrical and control system
• Candidates with equivalent professional background will be considered
• Prior electrical and control experience with various control system (John Deere ECU and KDI ECU) and synchronization system will be advantageous