Job Description

We’re looking for fun, fit and feisty people with that certain ‘Virgin-ness’. We smile a lot and we always put our people first. So come and work with us at Virgin Active - it’s going to be fun. You like?

The Gig

People are great, aren’t they? Wait, do you really agree, or are you just saying that? Because if you’re a serious ‘people’ person, we need you at our shiny fitness club. We’re looking for a Receptionist who really gets customer service, and who loves a chit-chat on the phone. And I mean, who doesn’t?

Some stuff that will help you get the job:

• At least six-months experience
• Experience in customer service and answering feedback and complaints
• Can do a rotating roster including weekends, early morning and late evening shifts

If this is you, then we’d love to:

• Give you a challenge
• Help you grow
• Provide you with benefits
• Listen to your new ideas
• Work hard and play hard together

Love people? Love health and fitness? Love bananas? Love to hear from you.

How to Apply:

You must be a Singaporean citizen or a permanent resident to apply for this position.

Full Time Position

44 hours work for week , Shift work & no fixed rest day. （6Day Off in a month）

Outline of Career Trial Objectives

Provide potential candidates with hands-on experience in F&B industry that allows them to explore the service crew careerpaths, showcasing their skills, and determine mutual fit before committing to a full-time position with our restaurant

Tell employers what skills you have

Customer Service Skills
Ingredients
Customer Service Delivery
Cooking
Inventory
Selling
Packaging
Cashiering
Customer Service
Pricing

Duration: 12 months contract

Working hours: Mon - Fri (Office hours)

Location: Outram Park MRT

Responsibilities

• To ensure the provision of prompt and accurate clarifications to customer queries.
• To ensure that feedback and complaints are followed-up appropriately.
• To ensure 90% of the applications are processed within five working days.
• To ensure that only applicants, who fulfil the relevant criteria, are considered for licences.
• To ensure that all queries are replied within five working days.
• To ensure that all records can be retrieved quickly upon request; and
• Make outgoing calls in reply or in response to callers who leave their numbers and request that operators call them back.
• The job holder is required to possess sound knowledge of the legislations, doctrines, policies and guidelines relevant to the licensing regimes. The job holder also has to keep updated of any changes to the legislations, doctrines, policies and guidelines to ensure that no licence applications are wrongly approved or rejected.
• The job holder is responsible for managing customers’ queries and feedback.
• The job holder has to scrutinise the results of the various screening records in deciding on the recommendations on whether to approve or reject the licence applications.
• The job holder has to analyse the applications and documents submitted to make recommendations to the relevant supervisor to approve or reject the licence applications.
• Any other ad hoc duties assigned.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

Duration: 12 months

Location: PLQ

Working hours: Mon - Fri (9am - 6pm)

Job Purpose

To facilitate policyholders’, distribution representatives’ and business partners’ email queries on our product and services which will contribute to the overall positive customer experience with the company.

Responsibilities

• Ensure the enquiries and requests received through emails/mails/fax are responded within the expected turnaround time;
• Manage and resolve policyholders’, distribution representatives’ and business partners’ issues related to insurance matters;
• Assess and manage appeals, feedbacks and minor complaints from all channel of distribution
• Provide excellent customer service experience; and
• Manage ad-hoc assignments/tasks delegated by the Section Head, when required.
• Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.
• Maintains awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company.
• Highlights any potential concerns /risks and proactively shares best risk management practices.

Requirements

• ‘A’ Levels and preferably possessed professional certification in Insurance (i.e. M9, M5 and CHI);
• 3 years’ experience in customer servicing role (Life Insurance) - Preferred & not a MUST have

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

https://go.persolkelly.com/job/apply/2498

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

• Mon - Thu: 8.30am - 5.30pm | Fri: 8.30 - 5pm
• Redhill
• S$ 2,500 - 3,500

Responsibilities:

• Handle day to day operations and transaction in the forwarding area
• Arrange bookings for shipping documents e.g.shipping orders, shipping notes, B/L etc
• Ensure timely dispatch of shipping documents

Requirements:

• At least 1 - 2 years of relevant experience

Quah Siying (Jeslyn) R1982418

The Supreme HR Advisory Pte Ltd 14C7279

About Propseller

In 2024, Propseller has been ranked #1 Fastest-Growing Real Estate Company in APAC by the Financial Times and #10 in Singapore’s fastest-growing companies 2024 by The Straits Times and Statista!

In August 2022, Propseller raised a US$12M Series A led by Vertex Ventures, the VC arm of Temasek, the investment company owned by the Government of Singapore and the Series A lead investor of Grab.

Propseller’s mission is to help people build wealth with real estate. We’re building an end-to-end real estate transaction platform and towards that goal, we started the journey by building a technology-powered real estate brokerage that is valuable, reliable and fairly priced.

By elevating the most human part of the service with top in-house agents and industrialising all the rest with technology and centralised operations, we became Singapore's most loved real estate agent with an average Google My Business rating of 4.8/5 (700+ reviews).

The next phase of the journey is to go from helping people sell their homes to becoming the No. 1 brand for people to move from one home to the next: sell, buy, and finance.

Find out more at: propseller.com/careers/.

Role Description

We are looking for a self-starting, cheerful, client-centric, and helpful individual to join our team. The Customer Service Executives assist our team of Real Estate Consultants by answering inbound enquiries, qualifying buyers, and coordinating viewings. You will need to be fast, organised, and meticulous when sharing and collecting information from potential buyers. If you have the ability to always smile and strive to make our clients happy, then we want you.

Duties & Responsibilities

• Handle inbound/outbound enquiries from various channels (WhatsApp, SMS, in-house messaging systems, and Phone calls);
• Search for information within our CRM to deliver accurate answers to questions from potential buyers whilst entering any new data into the listings to enrich the information;
• Qualify potential buyers expressing interest in Propseller listings;
• Coordinate and (re)schedule property viewings for buyers against the schedule of the assigned Real Estate Consultants / internal teams to meet team targets and maximise sales opportunities for each call/enquiry;
• Track and update your team tasks and activities through our in-house tech platform;
• Produce regular reports and conduct improvement-sharing sessions;
• Support ad-hoc tasks and projects from time to time.

Ideal Candidate

You have at least 6 months of working experience, ideally in the customer service field. You are an excellent communicator with a pleasant attitude who takes ownership in answering enquiries and helping customers get the smooth and optimal viewing experience they deserve with us.

Requirements

• Diploma or equivalent;
• Experience in customer service/sales support/call center would be beneficial;
• Must be fluent in written and spoken English as the role requires the candidate to answer enquiries via online chatroom or phone;
• Proficient in Google Suite / MS Office and with computers in general;
• Able to work 5 days a week (including public holidays and weekends) with 2 fixed off days per week, rotation between 9am-6pm and 12pm-9pm shifts;
• Organised and able to multi-task: You are skilled at managing your time, priorities, tasks, and getting things done fast, even when things can be chaotic;
• Attention to detail: You have meticulous attention to detail and know how to review your work to produce quality and deliver fast;
• Client-centric: You enjoy spending time with people and take pride in making Propseller clients successful; being polite and committed to all tasks;
• Agility: You can think on your feet and a roll-up-your-sleeves doer. You see a problem, arrive at a solution quickly, and know what it takes to get things done.
• Achievement-oriented: You are a highly-driven individual and enjoy the thrill of outperforming expectations.

You Get

• Central office: WeWork office near Lavender, Bendemeer, and Farrer Park MRT;
• Swimming pool and gym access: access to our office swimming pool and gym;
• Cutting-edge equipment: MacBook Pro, Jabra headset, fully integrated CRM, and more;
• Quarterly town halls: Quarterly town halls including company-wide physical gatherings;
• Team lunch budget: Quarter budget for team bonding lunches or dinners;
• Bi-annual performance and salary reviews: giving all the opportunity to progress fast;
• Corporate health insurance: with HSBC Life, including hospitalisation, general practitioners, TCMs, specialists and dental consultations.
• 100 amazing “Professional fire makers” as colleagues: Experience a fast-paced, innovative tech startup culture, collaborating with a team of talented and upbeat "Sunshine" colleagues who bring positivity and energy to work every day;
• Impact: Opportunity to make an impact by guiding people through one of life’s biggest financial decisions, buying or selling a home.

Recruiting Process

Ideal length: 1 week

If your application is selected:

Part 1 - Online (2 hours)

• 30 min – Introductory Call with Talent Acquisition Associate
• 20 min - Online Test
• 1 hr – Meeting with our Customer Service Team Lead + People & Culture Director

Reference checks

Part 2 - In person (1 full day, weekday/weekend)

• Day-in-the-life with training and job simulation (stipend provided)
• Meet with CPO

Compensation

• On-target earnings of $2,800 to $3,100 / month (90% base, 10% variable)
• Uncapped performance-based bonus
• Stock options

Duration: 12 months contract

Working hours: Mon - Fri (Office hours)

Location: Outram Park MRT

Responsibilities

• To ensure the provision of prompt and accurate clarifications to customer queries.
• To ensure that feedback and complaints are followed-up appropriately.
• To ensure 90% of the applications are processed within five working days.
• To ensure that only applicants, who fulfil the relevant criteria, are considered for licences.
• To ensure that all queries are replied within five working days.
• To ensure that all records can be retrieved quickly upon request; and
• Make outgoing calls in reply or in response to callers who leave their numbers and request that operators call them back.
• The job holder is required to possess sound knowledge of the legislations, doctrines, policies and guidelines relevant to the licensing regimes. The job holder also has to keep updated of any changes to the legislations, doctrines, policies and guidelines to ensure that no licence applications are wrongly approved or rejected.
• The job holder is responsible for managing customers’ queries and feedback.
• The job holder has to scrutinise the results of the various screening records in deciding on the recommendations on whether to approve or reject the licence applications.
• The job holder has to analyse the applications and documents submitted to make recommendations to the relevant supervisor to approve or reject the licence applications.
• Any other ad hoc duties assigned.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

Responsibilities

· Responsible for installation, commissioning, maintenance, and repair of current installed base of XRD & XRF for APAC.

· Troubleshoot, diagnose customer problems, and coordinates appropriate corrective action directly.

· Conform always to Malvern Panalytical and customer’s safety, cleanliness, and working protocol policies to maintain a safe and clean work environment.

· Ensure that guidelines and standards of work expected by Malvern Panalytical are understood and met.

· Carry out preventative maintenance activities to installed base as per factory guidelines.

· Provide Service Support and basic training after installation.

· General Service administration activities and report submission.

· Responsible for proper spare part handling per internal procedures.

Requirements

· Diploma Electrical Engineering & Mechanical Engineering, Physics, or related education. Knowledge of Chemical Engineering, Chemistry, Chemical, Electronics, Mechanics preferred.

· 2~3 of experience in maintaining analytical instruments or semiconductor equipment is preferred.

· Able to travel both domestically and internationally on short notice.

To find out more about this opportunity, please contact Lionel Liew at [email protected].

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Lionel Liew | Registration No: R1330693

Benefits Summary:

• Up $3400 + Bonus + Benefits
• 5 Days work week
• Working Location: North
• MNC with good working environment

Responsibilities:

• In charge of the customer service team and handle on the operation
• Develop the team in terms of image and capability
• Handle and resolve feedback & complaints
• Prepare reports and provide improvements to the management
• Any ad-hoc duties as required

Interested candidates, please submit your updated resume in MS format by using the Apply Now Button.

Follow us on Facebook for more info:

https://www.facebook.com/EC-Recruitment-Pte-Ltd-113771667194961/

Text us on for more details:

https://wa.me/6593839640

Follow us on Telegram for more job opportunities:

https://t.me/ecrecruitment

Our dedicated and approachable E&C consultants will get back to you soon for a confidential discussion.

By submitting your application or resume to us, you will be deemed to have agreed and consented us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

**We regret to inform that only shortlisted candidates would be notified. **

Edward TOH

Registration No: R1658602

EA License No: 20C0278

Outbound Call Agent (Call Centre)

Salary: $ 2000 - $ 2800
Working Hours: Monday - Friday (9am - 6pm)
Location: Bukit Merah

Responsibilities:

• Handling inbound calls on payment related to hospital bills
• Making outbound calls to follow up on payment related to hospital bills
• Receivables management
• General customer service duties
• Handle patient enquiries, provide billing information to patients
• Sending statement of accounts

Requirements:

• Relevant experiences
• Proficient in Microsoft Office applications (MS Word & Excel)
• Candidate must possess at least Higher secondary / Pre-U /A level / College, Professional Certificate or equivalent

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

5 days, 8.30am- 5pm

Address: 31 Jurong Port Road, Jurong Logistics Hub 619115

Salary: $2500 -$3000

Company background:

HQ in Europe, company is a pioneer and a global leader in the international moving industry.

Purpose of job:

• To represent the company to the company’s corporate accounts.
• To provide the highest possible level of customer service.
• To manage the relationship between the company and the company’s corporate accounts: getting and keeping contact, following up the files, keeping a sales back-up
• Provide HR support

Job scope:

• Answer to phone enquiries / web enquiries
• To take down client’s removal details
• To set up survey appointments for sales department
• To take client’s requirements from the survey report & any other information source into account and formalize them in a quote for removal
• To ensure with the clients and the Operational Manager that the administrative file (export documentation) is duly filled and complete
• To promptly follow up on requests from direct client / branch / agents
• To prepare physical file, put in all necessary documents then pass to traffic department
• To tally details on system and physical document
• To update our internal excel sheets accordingly
• Ad-hoc task

Requirements:

• At least 1-2 years relevant experience in logistics / relocation industry

Quah Siying (Jeslyn) R1982418

The Supreme HR Advisory Pte Ltd 14C7279

As the monetary system decays under debt, inflation and irresponsible governance, our mission at BullionStar is to return Gold & Silver to its rightful place as money. Having established our presence as the leading bullion dealer in Singapore with an edge in technology, we have now expanded to the United States and New Zealand as part of our international growth plans.

If a fast-paced, high growth, dynamic and multi-cultural environment excites you, join us on our journey.

Customer Service Executive | Multi-Cultural Environment | Rewarding Career

Interested in the bullion industry? Love being around Gold & Silver all day? We are hiring an individual for a Customer Service Executive role. This role will build a solid foundation for a career in the precious metals industry, allowing you to learn the ins and outs of the bullion industry first-hand from precious metals experts and acquire a hands-on working experience within the operations of a bullion dealer.

About BullionStar

BullionStar is the leading bullion dealer in Singapore. With BullionStar, customers are offered a modern platform for trading and holding physical bullion. The online platform is complemented with a newly renovated and expanded bullion shop, showroom and vault in Singapore. BullionStar has an excellent reputation with a review rating of 4.9 on Google Reviews based on more than 1,000 genuine customer reviews.

• We lead in technology - We are a modern bullion dealer that employs proprietary cutting-edge technology into an age-old industry.
• Excellent learning opportunity – With us you will work with a range of different projects and tasks being mentored by our precious metals experts.
• We pay above-average salaries and offer a competitive benefits package.

The Position

• Build and maintain relationships with customers
• Guide and assist customers in our bullion shop
• Test the authenticity of precious metals
• Assist in driving, developing and improving BullionStar’s customer care program
• Develop and assist in marketing efforts
• Provide support for BullionStar’s affiliate program

Who Should Apply?

Please apply if you possess all of the below skills and characteristics:

• Meticulous: As you will be dealing with highly valuable items, you are to be meticulous and diligent in all aspects of the role, e.g., conducting inventory audits, testing the authenticity of the precious metal product, handling cash, etc.
• Versatile: You are required to switch between speaking with customers, to hands-on operational work, to desk-bound administrative work throughout the day.
• Great Communicator: You need to be proficient in verbal and written English to communicate effectively with our customers. Fluency in additional languages and/or dialects is a plus. (Good communication skills in other language and/or dialects language to build and maintain relationships with other customers) As part of an integrated and international team, you are furthermore encouraged to communicate openly and directly across all levels of the organization.

Location & Work hours

The job location is BullionStar's bullion shop, showroom and vault at 45 New Bridge Road. This bustling location is located in between Chinatown and Clarke Quay with the Clarke Quay MRT located just across the road making commuting easy.

5-day work week, 1 Saturday inclusive.

Salary and Benefits

The salary is dependent on your capability, experience and skills. The typical starting salary is from SGD 2,700 to SGD 4,000 per month for a driven candidate, plus up to 3 months' bonus. In addition, BullionStar provides an Annual Wage Supplement (AWS) equivalent to 1 month salary. BullionStar furthermore offers reimbursement of medical bills and access to an employee health and fitness benefit program.

Customer Service Officer

5 days, 8.30am- 5pm

Address: Jurong

Salary: $2500 -$3000

Company background:

HQ in Europe, company is a pioneer and a global leader in the international moving industry.

Purpose of job:

• To represent the company to the company’s corporate accounts.
• To provide the highest possible level of customer service.
• To manage the relationship between the company and the company’s corporate accounts: getting and keeping contact, following up the files, keeping a sales back-up
• Provide HR support

Job scope:

• Answer to phone enquiries / web enquiries
• To take down client’s removal details
• To set up survey appointments for sales department
• To take client’s requirements from the survey report & any other information source into account and formalize them in a quote for removal
• To ensure with the clients and the Operational Manager that the administrative file (export documentation) is duly filled and complete
• To promptly follow up on requests from direct client / branch / agents
• To prepare physical file, put in all necessary documents then pass to traffic department
• To tally details on system and physical document
• To update our internal excel sheets accordingly
• Ad-hoc task

Requirements:

• At least 1-2 years relevant experience in logistics / relocation industry

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Customer Service Officer

5 days, 8.30am- 5pm

Address: Jurong

Salary: $2500 -$3000

Company background:

HQ in Europe, company is a pioneer and a global leader in the international moving industry.

Purpose of job:

• To represent the company to the company’s corporate accounts.
• To provide the highest possible level of customer service.
• To manage the relationship between the company and the company’s corporate accounts: getting and keeping contact, following up the files, keeping a sales back-up
• Provide HR support

Job scope:

• Answer to phone enquiries / web enquiries
• To take down client’s removal details
• To set up survey appointments for sales department
• To take client’s requirements from the survey report & any other information source into account and formalize them in a quote for removal
• To ensure with the clients and the Operational Manager that the administrative file (export documentation) is duly filled and complete
• To promptly follow up on requests from direct client / branch / agents
• To prepare physical file, put in all necessary documents then pass to traffic department
• To tally details on system and physical document
• To update our internal excel sheets accordingly
• Ad-hoc task

Requirements:

• At least 1-2 years relevant experience in logistics / relocation industry

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

5 days, 8.30am- 5pm

Address: 31 Jurong Port Road, Jurong Logistics Hub 619115

Salary: $2500 -$3000

Company background:

HQ in Europe, company is a pioneer and a global leader in the international moving industry.

Purpose of job:

• To represent the company to the company’s corporate accounts.
• To provide the highest possible level of customer service.
• To manage the relationship between the company and the company’s corporate accounts: getting and keeping contact, following up the files, keeping a sales back-up
• Provide HR support

Job scope:

• Answer to phone enquiries / web enquiries
• To take down client’s removal details
• To set up survey appointments for sales department
• To take client’s requirements from the survey report & any other information source into account and formalize them in a quote for removal
• To ensure with the clients and the Operational Manager that the administrative file (export documentation) is duly filled and complete
• To promptly follow up on requests from direct client / branch / agents
• To prepare physical file, put in all necessary documents then pass to traffic department
• To tally details on system and physical document
• To update our internal excel sheets accordingly
• Ad-hoc task

Requirements:

• At least 1-2 years relevant experience in logistics / relocation industry

Quah Siying (Jeslyn) R1982418

The Supreme HR Advisory Pte Ltd 14C7279

Temp Customer Service, $12/hr, CBD area, START ASAP !

• CBD area
• Monday to Friday 9am to 6pm
• START ASAP
• 3 months contract

Job description:

• Respond to customer inquiries via phone, email, or chat promptly and courteously.
• Convert handwritten words and numbers into excel file.
• Complete data entry within SLA and with accuracy.

Requirements:

• Demonstrates a customer-focused mindset, with strong listening, comprehension, and responsiveness to customer needs.

Interested applicants, kindly WhatsApp to 87511349 and email your updated resume to [email protected] and we regret that only shortlisted candidates will be notified

Yvonne Chai Cheng Man

Reg No: R23115356

EA License: 23C2060

Disclaimer: The company is committed to ensuring the privacy and security of your information. By submitting this form, you consent to the collection, processing, and retention of the information you provide. The data collected (which may include your contact details, educational background, work experience and skills) will be used solely for the purpose of evaluating your qualifications for the position you're applying for. Your data will be stored securely and retained for the duration necessary to fulfill our hiring process. If you are not selected for the position, your data will be kept on file for a limited period in case future opportunities arise. You have the right to access, correct, or delete your data at any time by contacting us at Quess Singapore | A Leading Staffing Services Provider in Singapore (quesscorp.sg)

Reporting to the Customer Service & Demand Planning Manager, the Customer Service Executive will be responsible for managing the order to cash process, building an effective customer relationship management and ensuring a strong collaboration with customers, 3PL, internal stake holders (Commercial / Finance / Marketing / Global Supply Chain) and UK supply chain to ensure timely delivery of goods and smooth operation.

Job Description:

• Execute Customer Order Management for APAC customers.
• Execute and manage order to cash (invoicing) transactions accurately and promptly.
• Coordinate and provide support to customers with 3PL and internal stakeholders (commercial / finance / marketing / global supply).
• Co-ordinate with business partners and customers to ensure on-time full delivery.
• Ensure smooth month-end financial reconciliation process on inventory and sales activity by the 1st working day of each month.
• Support business objectives; deliver high level service and performance.
• Ensure process execution is in compliant with audit and other regulatory requirements.
• Support cost reduction and/or process improvement initiatives.
• Support business reporting cycle.

Skills and Competencies:

• Min. Diploma or Degree in Business, Supply Chain, Logistics or equivalent.
• Customer order/supply chain management experience, preferably in Fast Moving Consumer Goods environment.
• Strong customer service focus with positive mindset.
• Strong analytical and organisational skills, coupled with good communication skills with the ability to work well with all levels.
• Ability to work under pressure and tight deadlines.
• Ability to work independently and yet collaborate and contribute as a team player.
• Fluent in English and Mandarin would be an added advantage.
• Proficient in MS Office/ SAP/ Incoterms/ Export documentation would be an added advantage.

Application will close on 12 January 2025. Only shortlisted candidates will be notified. Interested candidates, kindly specify your current and expected remuneration in your CV.

• Up to 15 days Annual Leave + AWS + VB
• 1 Year Contract
• Up to $3000 Per Month
• West Area
• Healthcare sector
• Shift Roster Basis (40 hours a week)

Responsibilities:

• Provide exceptional customer service by thoroughly understanding and addressing the needs of each caller.
• Offer accurate and relevant information to effectively resolve inquiries over the phone.
• Schedule or reschedule appointments according to the caller's preferences.
• Manage additional administrative tasks, including email correspondence, referral requests, and emergency activations.

Requirements:

• Minimum Diploma in any discipline
• Prior working experience in contact centre is advantageous

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).

This authorizes us to:

Contact you about potential opportunities.

Delete personal data not required at this application stage.

To withdraw consent, email [email protected].

All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Law XinXuan Stesha - Outsourcing Team

ScienTec Consulting Pte Ltd - 11C5781

Role:

Customer Service Executive (5 months contract)

• Singapore Based (Tuas, Company Transport / Transport Allowance ($120) if candidate possess own transport)
• 5 Days work per week (Mon to Fri 8am to 5pm)
• $3200 to $3600
• 5 months contract role
• Diploma holder and above + At least 2 years relevant experience preferred

Responsibilities:
To receive all inquiries, take note of the caller’s particulars such as name, position, Company, telephone and facsimile numbers, and other relevant details for subsequent follow-up by sales staff.
To assist in preparing proposals based on verbal or written information provided by the Sales and Marketing staff.
To prepare invoices, monthly reports for consolidated billing.
To maintain and upkeep the filing system and software on all aspects of waste information.
To assist Customer Service Manager to ensure smooth daily operational in the team.
To assist Customer Service Manager and Director – Sales in matters relating to customer care (feedback and complaints), collate market intelligence and marketing communications.
To update customer database in respect of customers and potential customers.
To coordinate with the various departments, i.e. logistic and operations dept to ensure customers’ requirements are met.

#SCR-vicky-wee

✅ Wee Yuan Huan
✅ Reg No: R21100383
✅ The Supreme HR Advisory Pte Ltd
✅ EA No: 14C7279

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imagination thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

Team intro:

We are the TikTok R&D team responsible for the construction of TikTok's global Customer Service Platform, which includes various services for both B-end and C-end. We are also responsible for understanding user feedback content, including identifying user intentions, and applying large language models such as ChatGPT in intelligent conversations.

Responsibilities

- Responsible for the design and development of the TikTok customer service platform

- Deeply understand the business, provide users with intelligent and efficient service solutions through abstraction;

- Reasonably decompose and implement product requirements of different periods and urgency levels;

- Write technical documents and design plans for related products;

- Learn and research advanced technologies in the industry to maintain technological progress.

Qualifications

Minimum Qualifications

- Bachelor degree in Computer Science or equivalent majors with experience

- Proficient in at least one programming language, such as Java, Golang, Python, or C++; Candidates with Java or Golang experience are preferred;

- Familiar with common Internet technologies, including but not limited to Linux systems and principles, MySQL, RPC, MQ, caching technologies, and microservice architectures;

- Possess good coding and documentation habits, pay attention to code style, familiar with basic design patterns and principles, and continuously focus and optimize projects;

Preferred Qualification

- Good team communication and collaboration skills

- Minimum 5 years of working experience in relevant industry

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

We are the TikTok R&D team responsible for the construction of TikTok's global Customer Service Platform, which includes various services for both B-end and C-end. We are also responsible for understanding user feedback content, including identifying user intentions, and applying large language models such as ChatGPT in intelligent conversations.

The role will be responsible for

- the design and development of the TikTok customer service platform

- deeply understand the business, provide users with intelligent and efficient service solutions through abstraction

- reasonably decompose and implement product requirements of different periods and urgency levels

- write technical documents and design plans for related products

- learn and research advanced technologies in the industry to maintain technological progress

Qualifications

Minimum Qualifications

- Proficient in at least one programming language, such as Java, Golang, Python, or C++

- Bachelor Degree in Computer Science or related field

Preferred Qualifications

- Candidates with Java or Golang experience are preferred;

- Familiar with common Internet technologies, including but not limited to Linux systems and principles, MySQL, RPC, MQ, caching technologies, and microservices architectures;

- Possess good coding and documentation habits, pay attention to code style, familiar with basic design patterns and principles, and continuously focus and optimize projects

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Job Description:

• Planning and coordinating PR programme for the project
• Handle enquiries and feedback pertaining to the project, to work closely with the relevant parities such as residents, consultants and authorities etc. and take proactive measures in mitigating complaints arising from the construction activities
• Provide administrative support assistance and other ad-hoc jobs if required

Job Requirements:

• GCE 'O'/'A' Level with 1 to 2 years of public relations experience, preferably in building trade as BSC supervisor
• Good communication skills
• A pleasant personality & good interpersonal skills