Job title: Roadshow Customer Acquisition Executive (Roadshow islandwide/ Gross up to 5K/ Direct hire)

Occupation: Customer Acquisition Executive

Job Description

• Promoting sales of Credit Cards to client based on their needs
• Self-Motivated and independent
• Willing to learn and achieve their monthly target
• Sales driven
• No experience needed (training provided)
• Immediate vacancies
• Others

Minimum Qualification

• Minimum GCE “N” with 3 passed including Math

Additional info

• 5 to 6 working days (Including weekend and public holiday)
• Retail working hours
• $2500 + high commission

Selected candidate will be assigned to location booth to promote credit card services.

Position open to locals and E-Pass holders.

Job title: Branch Customer Acquisition Executive (Station at bank/ Gross up to 5K/ Direct hire)

Occupation: Customer Acquisition Executive

Job Description

• Promoting services to client based on their needs and requirement
• Self-Motivated and independent
• Follow up with customers regarding their application
• Meeting sales target set by company
• Acquiring sales compliantly with honesty and integrity
• Others

Requirements

• Require hunter skills
• You have unparalleled drive and verbal communication skills
• You persevere through rejection with ease
• Maintain a beginner’s mindset (hungry to learn)

Minimum Qualification

• “N” Level with 5 Credits Pass including Math

Additional info

• 6 working days
• Bank branches operating hours.
• Need to work on Sunday/ PH according to work schedule
• $2100 + high incentive

Selected candidate will be assigned and station at Bank Branches promoting our company services.

Position open to locals only.

Job title: Roadshow Customer Acquisition Executive (Roadshow islandwide/ Gross up to 5K/ Direct hire)

Occupation: Customer Acquisition Executive

Job Description

• Promoting sales of Credit Cards to client based on their needs
• Self-Motivated and independent
• Willing to learn and achieve their monthly target
• Sales driven
• No experience needed (training provided)
• Immediate vacancies
• Others

Minimum Qualification

• Minimum GCE “N” with 3 passed including Math

Additional info

• 5 to 6 working days (Including weekend and public holiday)
• Retail working hours
• $2500 + high commission

Selected candidate will be assigned to location booth to promote credit card services.

Position open to locals and E-Pass holders.

Job title: Branch Customer Acquisition Executive (Station at bank/ Gross up to 5K/ Direct hire)

Occupation: Customer Acquisition Executive

Job Description

• Promoting services to client based on their needs and requirement
• Self-Motivated and independent
• Follow up with customers regarding their application
• Meeting sales target set by company
• Acquiring sales compliantly with honesty and integrity
• Others

Requirements

• Require hunter skills
• You have unparalleled drive and verbal communication skills
• Youpersevere through rejection with ease
• Maintain a beginner’s mindset (hungry to learn)

Minimum Qualification

• “N” Level with 5 Credits Pass including Math

Additional info

• 6 working days
• Bank branches operating hours.
• Need to work on Sunday/ PH according to work schedule
• $2100 + high incentive

Selected candidate will be assigned and station at Bank Branches promoting our company services.

Position open to locals only.

Position Summary Statement

Responsible for providing courteous and efficient food and beverage services to the guests according to the established standard of operations of the outlet

.

The Service Ambassador reports to the Supervisor.

Primary Responsibilities

• To ensure that mis-en place/side station is all set up with food items, non-food items such as crockery and chinaware before the shift commences.
• To replenish supplies and linen as and when necessary.
• To ensure that tables under his charge have the correct cutleries and table settings before the shift commences.
• To meet, greet and lead guests to their seats.
• To take food and beverage orders and serve them.
• To clear and remove soiled dishes, and bring them to the dish washing area.
• To present bills to diners, collect payment and give to the cashier, return change or credit card to diners.
• To reset tables after use.
• To undertake any other related task/duty/assignment that may be given by the supervisor.

Job Description:

• Greeting customers and serving customers
• Serving and giving presentations of food & drinks to guests as well as settling bills
• Cleaning and preparing for the operation
• Ensuring that guests are having a great time throughout their dining experience
• Other ad-hoc duties

Job Requirement:

• Able to communicate in English
• Passionate and team-oriented character
• Non-selfish and willing-to-learn attitude
• Experience working in F&B industry is advantageous. *but not mandatory

Job Description:

• Greeting customers and serving customers
• Serving and giving presentations of food & drinks to guests as well as settling bills
• Cleaning and preparing for the operation
• Ensuring that guests are having a great time throughout their dining experience
• Other ad-hoc duties

Job Requirement:

• Able to communicate in English
• Passionate and team-oriented character
• Non-selfish and willing-to-learn attitude
• Experience working in F&B industry is advantageous. *but not mandatory

Outbound Call Associate

• Proactive contact and engage customers to gather critical information through survey activities

• Meet and achieve the individual and company’s key performance indicators

• Acquire a strong knowledge of the products and services, culture and processes

• Provide quality customer service and prompt follow-up to customers over the phone and/or email

• Listen to customers’ needs, probe to redirect to the intent of the question and offer alternative solution

• Resolve customer queries efficiently and escalate issues promptly

• Submit regular reports to Team Lead and propose new ideas and strategies to improve work performance

• Other duties as assigned by Team Lead and/or Branch Head

Requirements

• Diploma / NITEC / GCE ‘O' Level or equivalent
• Minimum C5 for English O level
• Preferably with 1 to 2 years of working experience in call centre environment and/or service related industry


Special Knowledge or Skills:
• Pleasant disposition with good communication skills
• Fluency in a second language
• Computer literate and good typing skills

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

As a Service Engineer, you have to attend to equipment fault at customers’ premises. Liaise with the customer and sub-contractors regarding all aspect on the add-on project activities. Monitor the progress of the work done closely in order to ensure that the schedule and quality of work are met. Also to ensure that all materials and equipment are delivered on time as per schedule for site installation or rectification of fault. To carry out periodic maintenance for our customers.

You should possess a Diploma in Electronics and/or Electrical Engineering with 2-3 years’ hands-on experience in troubleshooting of card access systems, alarm systems, CCTV, etc. With good interpersonal communication skills and a valid Class 3 license. Stand-by duty is required.

Please submit resumes to [email protected] with the following

details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Outbound Call Associate

• Proactive contact and engage customers to gather critical information through survey activities

• Meet and achieve the individual and company’s key performance indicators

• Acquire a strong knowledge of the products and services, culture and processes

• Provide quality customer service and prompt follow-up to customers over the phone and/or email

• Listen to customers’ needs, probe to redirect to the intent of the question and offer alternative solution

• Resolve customer queries efficiently and escalate issues promptly

• Submit regular reports to Team Lead and propose new ideas and strategies to improve work performance

• Other duties as assigned by Team Lead and/or Branch Head

Requirements

• Diploma / NITEC / GCE ‘O' Level or equivalent
• Minimum C5 for English O level
• Preferably with 1 to 2 years of working experience in call centre environment and/or service related industry


Special Knowledge or Skills:
• Pleasant disposition with good communication skills
• Fluency in a second language
• Computer literate and good typing skills

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Description

Love serving great food with a smile? Looking for a fun, fast-paced job with a supportive team? Whether you're seeking full-time or part-time, we've got the perfect spot for you in our Cafe Crew!

What You’ll Be Doing:

Welcome and serve customers with a big, friendly smile

Take and serve orders like a pro

Keep the dining area clean and welcoming for everyone

Work alongside an energetic and supportive team

Who We’re Looking For:

Positive, energetic, and great with people

No experience needed—just bring your enthusiasm, and we’ll provide training!

Able to work in a fast-paced environment and love staying busy

Willing to work flexible hours (including weekends and public holidays)

Singaporeans & PRs only!

How to Apply:

Interested applicants may apply here or WhatsApp 85881419

Singaporean & PRs only!

Gladwin Teo Jian Rong

EA No. 23C1599

EA Personnel no. R1768774

Job Description:

We are seeking a dedicated and detail-oriented Monitoring Specialist to join our team. This role involves monitoring activities, reviewing flagged transactions, and ensuring smooth operations in a fast-paced environment.

Roles & Responsibilities:

• Perform monitoring activities using provided tools and review flagged transactions.
• Ensure all tasks are completed and submitted in compliance with Standard Operating Procedures (SOPs) and within agreed timelines or SLAs.
• Maintain proper documentation, notifications, escalations, and tracking of interactions with clients.
• Handle ad hoc duties and tasks as required.

Requirements:

• Minimum of 1 year of experience in an administrative role.
• Minimum education qualification: N-levels, subject to relevant working experience.
• Fast learner and a strong team player.
• Excellent communication skills and ability to thrive in a fast-paced environment.
• Willingness to work rotational shifts, including weekends and public holidays.
• Working hours: 10:00 AM to 10:00 PM, 4 days a week.

Additional Information:

• This is a 100% onsite role.
• Candidates must be comfortable working on weekends and public holidays.

1. Guest Welcome and Interaction:Greet guests warmly upon arrival and provide a friendly first impression.
   Assist with seating guests, presenting menus, and explaining special dishes or promotions.
   Build rapport with customers to create a positive dining experience.
   
2. Table Management:Oversee guests’ needs throughout their dining experience.
   Coordinate with waitstaff to ensure timely food and beverage delivery.
   Monitor tables for cleanliness and reset them promptly for new guests.
   
3. Personalized Service:Offer customized recommendations based on guest preferences.
   Address specific dietary requirements or special requests professionally.
   Anticipate guest needs and proactively offer assistance.
   
4. Complaint Resolution:Handle guest concerns or complaints promptly and effectively.
   Collaborate with the restaurant manager to resolve issues and ensure guest satisfaction.
   
5. Upselling and Promotions:Promote restaurant specials, events, or loyalty programs.
   Upsell premium menu items or beverages to enhance the dining experience.
   
6. Coordination and Communication:Serve as the link between guests and restaurant staff, ensuring seamless communication.
   Support kitchen, and managers to ensure smooth service.
   
7. Maintaining Professionalism:Uphold the restaurant's service standards, etiquette, and grooming guidelines.
   Represent the restaurant’s values, ensuring all guests receive exceptional hospitality.
   

Skills Required for a Service Ambassador:

• Excellent communication and interpersonal skills.
• Strong customer service orientation.
• Ability to handle high-pressure situations gracefully.
• Upselling and sales knowledge.
• Familiarity with restaurant operations and POS systems.

If you enjoy helping others and being part of an organization that makes a real difference, this is the place for you!

You’ll play a key role in ensuring our education center runs smoothly and efficiently, giving you the chance to directly support our mission.

About the Academy:

We are a social enterprise focused on igniting curiosity and fostering lifelong learning. Specializing in Phonics and Math, we are passionate about making education impactful and accessible. Our team creates a supportive community for students and their families, helping each learner grow academically and personally through innovative teaching methods.

First Konnection – The Authorized Education Recruitment Specialist for this Role

What You Can Expect:

• Streamlined Process: Let us handle the logistics while you focus on showcasing your expertise.
• Direct Communication: Receive timely updates and clear guidance throughout the application process.
• Personalized Advice: Leverage our insights to present your strengths and secure the role.

Key Responsibilities:

• Handle inquiries about our Phonics and Math programmes, both in person and through online platforms
• Update the student attendance system and maintain accurate records
• Process school fees through our digital systems
• Upload weekly class photos and curriculum slides onto the online portal
• Assist in planning and organizing SkillsFuture training courses
• Maintain a welcoming, clean, and organized environment at the center

Working Hours:

• Mondays: 9:30 AM – 6:30 PM (Tuesdays: ½ Day, either AM or PM off)
• Fridays: 9:45 AM – 6:45 PM
• Saturdays & Sundays: 8:00 AM – 7:00 PM
• Off Days: Wednesdays and Thursdays

What You’ll Bring:

• A positive, proactive approach to customer service and operations
• Strong communication skills for interacting with parents, students, and staff
• Experience in customer service, particularly in educational settings, is a plus!
• Tech-savvy, comfortable managing online systems and processes
• Ability to multitask in a fast-paced environment

Why Join Us?

• Be part of a social enterprise that is shaping the future of education
• Enjoy a balanced 4½-day work week, giving you more time to recharge
• Grow with a supportive team that values your contributions

Apply Now!

If you're ready to shape young futures and grow your career with us, don't wait!

We review applications quickly, so seize this opportunity today!

EA Registration No.: R23111820 (Ben Chang)
EA Licence No.: 22C1307 (First Konnection Pte. Ltd.)

Key responsibilities

• Greeting and seating customers
• Presenting menu with recommendation on promotions/food and beverage pairing
• Serving the food and beverages
• Perform cashiering duties
• Attend to customers' request and feedback promptly and professionally
• Maintaining cleanliness of tables and other dining areas

Requirements

• Able to start work in Jan 2025
• Candidate should be able to work 5/6 day per week on rostered shift during outlet operational hours
• Friendly personality
• Good communication skills
• Knowledgeable in alcoholic beverages

Front Office Service Executive

Summary of Responsibilities:

The main responsibilities and tasks of this position are as listed below, but not limited to these:

• Assist guests with check in and checkout, and other cashiering duties
• Efficient in assisting guests throughout their stay with any requirements, handling guest feedback, provide direction and give suggestions
• Handle guests’ mails, messages, and answering phone calls
• Maximizing room revenue by up-selling to a higher rate category and selling the highest possible rates for walk-in guests
• Provide guidance and assistance to Guest Relations Assistant
• Meet, greet and provide rooming for VIP guests
• Attend daily briefings and relevant departmental and interdepartmental meetings
• Ensure the safety, security and loss control policies and procedures are compiled with at the front desk and back office area
• Perform any related duties and special projects as requested by the Front Office Manager/Assistant Front Office Manager/Reception and Duty Manager
• Comply with hotel and department policies and procedures at all times
• Ensure vigilance in regard to in-house credit matters and act upon any discrepancies
• Provide assistance and supervision of the Front Office areas such as Front Desk, Airline Desk, Groups, Rooms Controlling and Lobby Greeters

Qualifications:

• Minimum ‘O’ Level education
• Read, Write, Speak English Fluently
• Computer Knowledge, i.e. well versed with windows, internet explorer and word, either POS or PMS system
• Knowledge of Opera will be an advantage
• Presentable, well groomed with leadership quality
• Interpersonal skills to deal with guests and colleagues issues
• Able to work in a team, i.e. caring about other team members and open towards other nationalities
• Adaptable to multicultural guest needs, works with diverse cultures
• Good interpersonal and communication skills

Job Position: Clinic Assistant

Responsibilities: • Attend to inbound calls/emails and assist with enquires • Make outbound calls to patients and clinics to facilitate bookings • Co-ordinate with clinics to ensure experience for patients are enhanced • Submit insurance claims • Arrange bookings and help with registrations of patients • Assist with the issuance of tax invoices • Concierge customers from & to directions of X ray/MRT/taxi stand/clinic • Support sales & marketing activities and compile statistics • Assist with other ad-hoc admin duties such as faxing and/or filing • Any other duties as and when assigned by the Management

Requirement: • Minimum GCE "N" or "O" Levels • Speaks fluent English. • Possess good communication and interpersonal skills • Customer service oriented & positive attitude towards learning

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Job Description:

• Provide frontline customer service for registration and appointments of department.
• Assist with coordination and appointment booking for the customers
• Administrative duties associated with the clinical services/ programmes.
• Answer enquiries through phone/email
• Updating of patient particulars in the system
• Assist in basic medical examination when needed
• Keep track of drug inventory
• Assist in setting up consultation room and explain procedures to patients when needed
• Ad hoc duties as assigned by supervisor.

Requirement:

• Minimum GCE N / O Levels

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click "Apply Now" button.

** We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities.**

**JobStudio will not solicit any money, request to use your bank account for business or request you to transfer any monies to any parties. Please be aware of scams impersonating JobStudio and our employees. You may call our office directly for verification. We will not be liable for any loss arising from scams. **

JOBSTUDIO PTE LTD

EA License No: 10C4754

EA Personnel: Kam Xiu Ping

EA Personnel Reg No: R21101828

Working Location: Islandwide
Contract Duration: Up to 12 Months Contract
Working Hours: Monday – Thursday: 8.30am – 6pm, Friday: 8.30am – 5.30pm
Basic Salary: Up to $2,980 per month

Background:

This is a generic job posting for Entry Level applicants who are interested in a role within the Social Service sector. More details will be furnished during the screening process.

Responsibilities:

Your job duties may involve:

• Processing of Applications: Assist in processing and assessing online applications received in the system.
• Training Administration: Assist in training logistics such as setting up and tearing down of training venues, coordinating refreshments, and tech support.
• Data Management: Collecting, analysing, and presenting data on dashboards. (IT background preferred)
• General Administration: Coordination of meetings, minutes taking, tracking of returns, data entry, etc
• Fieldwork: Assist Adult Protection Officers in field work.
• IT System Administration: Assist in managing account and compliance matters for systems, support in tech refresh and major system enhancements.
• Other ad-hoc duties as assigned.

Job Requirements:

· Diploma or Bachelor’s Degree in Psychology / Social Work / Sociology / Early Childhood Education or other relevant disciplines.

· Immediate Starters are preferred (Not serving any notice period)

· Entry Level applicants with interest in the Social Service sector are welcomed to apply.

Interested candidates, please forward a copy of your resume to: [email protected].

We regret to inform that only shortlisted candidates will be notified.

Justin Lee
Registration No: R22107715
APBA TG Human Resource Pte Ltd
EA License: 14C7275

Job Scope

• Player Support: Respond to player queries and concerns through various channels, such as email or ticketing systems. This includes troubleshooting technical issues, assisting with gameplay mechanics, and providing general support to ensure a positive player experience.
• Complaint Management: Handle player complaints in a timely and professional manner, demonstrating empathy while investigating issues and providing appropriate resolutions to ensure player satisfaction.
• Feedback Consolidation: Collect, organize, and analyse player feedback and suggestions. This involves categorizing feedback based on common themes, prioritizing feature requests, and relaying insights to relevant teams, such as development or marketing.
• Documentation and Reporting: Maintain detailed records of player interactions, feedback, and resolutions. Utilize this information to identify trends, evaluate the effectiveness of support efforts, and contribute to informed decision-making processes.

Requirements

• At least 1 year of experience in customer service, preferably in gaming or technology-related environments.
• A genuine interest in gaming and a desire to support the gaming community.
• Fluency in English and basic Mandarin for effective communication with regional customers.
• Ability to read and type in English, simplified Chinese and traditional Chinese is essential.
• Business understanding, logical thinking, communication, and teamwork skills.

Job Purpose

The Customer Services Officer plays a key role in supporting the club by delivering exceptional member services, ensuring efficient administrative processes, and maintaining a professional and welcoming front desk environment.

Key Responsibilities:

1. Member Support:

• Assist members with login issues and updating personal details.
• Process family memberships, including applications, reactivations, and terminations.
• Handle card replacements for lost or damaged cards, and coordinate door access updates with IT.
• Enroll and terminate members in Sports and Lifestyle sections.
• Update the Electronic Payment System (EPS) in the club’s membership database.

2. Administrative Duties:

• Prepare and issue letters for car decals, membership changes, introductions, and other member requirements.
• Manage returned mail, sweet orders, and monthly corporate stock reports for Finance.
• Maintain organized records for issued/replaced membership cards, family memberships, and other documents.

3. Communication Management:

• Respond promptly and professionally to member inquiries via email and WhatsApp.
• Document and escalate unresolved member complaints or issues to the appropriate department or manager.

4. Front Desk and Facility Management:

• Ensure the front desk is clean, organized, and welcoming to members and visitors.
• Greet members and visitors, assist with inquiries, and provide general information.
• Answer and direct incoming calls, take messages, and manage visitor logs.
• Report maintenance or cleanliness issues in public areas to the relevant departments.

5. Card and Document Management:

• Print membership cards for new and existing members.
• Prepare and distribute car decals and other necessary documents.

6. Event and Payment Support:

• Assist with member registrations for club events.
• Accept payments for membership renewals, replacement cards, or other services, if applicable.

7. Other Duties:

• Perform additional duties as assigned by the Membership Services Manager or Club Management.
• Follow the workplace safety and health system, safe work procedures or safety rules implemented at the workplace.
• Not engage in any unsafe or negligent act that may endanger yourself or others working around you.
• Use personal protective equipment provided to you to ensure your safety while working. You must not tamper with or misuse the equipment.

Skills and Competencies:

• Strong organizational and multitasking abilities.
• Excellent communication skills and customer service orientation.
• Proficiency in managing administrative tasks and IT coordination.Undertake the club reception and clerical duties at the desk of our main entrance. The “face” of the club for all members and will be responsible for the first impression we make.

The ideal candidate will have a friendly and easy going personality while also being very perceptive and disciplined. You should be able to deal with complaints and give accurate information. A customer-oriented approach is essential.

The goal is to make members and visitors feel comfortable and valued while on our premises.

Job Responsibilities

• Greet and welcome member & guests
• Attend to member’s enquiries and address to feedback and suggestion.
• Answer all incoming calls and redirect them or keep messages
• Receive letters, packages etc. and distribute them
• Check, sort and forward emails
• Keep updated records and files
• Support Membership administration process
• Any other duties/projects as assigned by Supervisor and/or Management.

Qualifications and Education Requirements

• Proficient in English (oral and written)
• Knowledge of MS Office (especially Excel and Word) will be advantage
• Minimum “O” level qualifications

Required Skills

• Front desk/reception experiences preferred
• Good communication and people skills
• Customer service orientation

Responsibilities:

· Deliver professional and high-quality service experience.

· Proactively identify customers’ needs and attend to their feedback and challenges in a professional manner.

· Drive efforts to improve operational processes and systems to increase customer satisfaction.

· Work closely with the Enrolment team and provide regular feedback and insights to increase enrolment and retain students.

· Conduct administrative and operational tasks.

· Ensure proper check-in management is practised at the centres.

· Assist with crowd management during peak periods.

· Perform any other duties and responsibilities as and when assigned by Management.

Requirements:

· At least 2 to 3 years of working experience in operations and customer service

· Excellent command of spoken and written English

· Good communication and interpersonal skills

· Highly motivated and positive-minded

· Able to work in a fast-paced environment

· Required to work on one weekend per week (either Sat or Sun)

· Prior experience in the private education industry would be an added advantage

Roles & Responsibilities

• Assist in site acceptance tests, commissioning, and startup of transformers and switchgear (knowledge of UPS, VSDs, and PLCs is a plus).
• Perform preventive maintenance, repairs, fault investigation, and troubleshooting of electrical equipment.
• Provide on-site technical support and post-sales solutions to customers.
• Resolve on-site repair and maintenance issues effectively.
• Share field feedback to improve and develop products.
• Manage procurement of spare parts from suppliers.

Job Requirements

• Field service experience, with hands-on skills to work independently on-site.
• Strong communication and analytical abilities.
• Willing to travel for business trips.

Thank you for your application and we regret that only shortlisted applicants will be notified

By submitting any application or resume to us, you will be deemed to have agreed & consented to us collecting, using, retaining & disclosing your personal information to prospective employers with the services provided by us.

EA (18C9514/R23118479)

Le Bon Funk is a series of neighbourhood wine bars by Chef-Owner Keirin Buck, located in Club Street and Holland Village. Le Bon Funk presents a selection of exciting and accessible wines complemented by quality, never fussy, produce-led sharing plates.

Le Bon Funk is part of The Lo and Behold Group, a hospitality company known for its ability to create timeless destinations and thought-leading experiences.

As a team, we are very passionate about the potential our industry has in shaping a city and take great pride in grooming the next generation of hospitality leaders. We build career paths around the individual, develop training modules both in-house and out, and design incentives and recognition programmes to ensure that good work always pays off.

For its efforts, the group has been recognised as a Human Capital Partner with the Ministry of Manpower, a “Great Place To Work” (2022, 2023) and one of AON’s Best Employers. Wherever you are on the team, whatever your definition of success, we’ll set you on the right path.

This role is one of very few positions that are primed to directly influence the guest experience. You will directly be able to ensure that our guests leave happy and satisfied with the service and experience at our restaurants—especially being able to identify unique opportunities to delight in the day-to-day service.

You'll be in charge of:

• Prepare the restaurant for opening and closing
• Setting up tables with the correct number of place settings, including crockery, silverware, glasses, and napkin
• Maintain restaurant's overall cleanliness at all times
• Readily stand by at the pass, to pick up dishes which are ready to be presented to the guest
• The ability to explain the ingredients used and/or methods on how to enjoy the dish when presenting the dish to the guest
• Proactive and able to anticipate guests' needs
• Refresh the table with finesse once guests have finished their main course
• Other additional task includes setting up and breaking down tables, restocking supplies, using the glassware dishwasher and other cleaning duties

We love people who:

• Go above and beyond to make someone else's day
• Are thoughtful and kind, while upholding high standards
• Own outcomes and drive solutions
• Are ever-curious and always learning

Benefits:

We believe in taking care of our people, so they can take care of others. We recognise and support each individual through our TLBG Partnership Programme (a monthly sales incentive), medical and insurance coverage, employee dining discounts across our venues, celebrations for each individual’s key milestones, as well as one month sabbaticals for long-service individuals.

Take an inside look at our culture or find out more here.

https://www.lobehold.com/playbook

https://instagram.com/tlbg.openarms

Should your application progress to the next stage, we will be in contact to arrange an interview.

Job Description & Responsibilities:

• Provide timely and professional services to customers via various channels, including hotline, email, online chat, WhatsApp, and more.
• Address customer inquiries and escalate issues to the relevant departments for quick resolution, working collaboratively to ensure customer satisfaction.
• Assist with filing and maintaining up-to-date customer documentation as needed.
• Support the registration process and help update the daily sales report.

Requirements:

• Previous customer service experience is preferred.
• Excellent organizational skills with attention to detail.
• Proficient in both English and Mandarin for effective communication with a diverse range of customers.
• Strong knowledge of MS Office (Word, Excel).
• A team player with a friendly disposition who enjoys interacting with people.
• Able to work 5.5 days a week, Tuesday to Saturday, with Sundays and 2 Mondays off.