Key Responsibilities:

• Develop and implement HR strategies that align with the organization’s objectives and business needs.
• Oversee talent acquisition processes to attract and retain top talent.
• Lead initiatives to improve employee engagement, satisfaction, and retention.
• Manage compensation, benefits, and performance appraisal systems.
• Ensure compliance with labor laws and regulatory requirements.
• Develop and monitor HR metrics to track the effectiveness of HR programs.
• Advise senior management on HR-related matters and provide strategic counsel.
• Cultivate a culture of diversity, inclusion, and continuous learning within the organization.

Requirements:

• Bachelor’s or Master’s degree in Human Resources, Business Administration, or a related field.
• 8+ years of HR experience, with at least 3 years in a leadership role.
• Will be considered for director role, depending on seniority
• Strong knowledge of labor laws and HR best practices.
• Proven ability to lead and develop teams.
• Excellent communication, decision-making, and organizational skills.
• Strategic mindset with the ability to execute at a tactical level.

Introduction:

Yoshimura Food Holdings is a leading Japanese company with a diverse portfolio that includes processed foods, agricultural products, and seafood, with a strong commitment to quality and sustainable practices. With a legacy of excellence and publicly traded on the Tokyo Stock Exchange, Yoshimura is dedicated to provides premium seafood products renowned for its quality and taste.

Actively hiring Senior Sales Executives to join our growing family to drive growth and building lasting relationships. Join us in shaping the future of foods. Explore opportunities at Yoshimura today!

Responsibilities:

• Manage clients’ relations and build contacts with potential clients for new business opportunities.
• Responsible for planning and implementing market penetration strategies and sales targets and for building strong relationships with existing clients.
• Identify leads and lead new business opportunities to expand distribution channels / networks.
• To exceed or achieve monthly sales targets / new business development served in the assigned area.
• Track, monitor and analyse products, channels and customers sales trends in order to maximise sales opportunities and achieve desired sales results.
• Carry out and plan other sales and marketing functions to increase efficiency.
• Take initiative in implementing best practices to perform duties.

Requirements:

• 3 years of relevant experience in foodservice sales or business development within FMCG or Seafood industry
• Proven sales experience meeting or exceeding targets
• Proven ability to drive the sales process from plan to close
• Proficient in Microsoft Office Suite (Excel, Word, PowerPoint)
• Able to multi-task and work independently
• Strong interpersonal and communication skills
• Min. Diploma in business or related field

• 5 Days work
• 8am to 530pm
• Company transport - Pioneer MRT
• AWS + PB

Responsibilities:

• Handle customer’s enquiries via email or phone calls
• Generate quotations and process purchase orders
• Advise customer on products and services related information accurately
• Generate sales from customer’s queries
• Attend to any questions or queries related to company’s product

Requirements:

• Nitec in Business, Engineering, or similar
• Candidate without experience are welcome to apply

For consideration, kindly submit your CV by clicking “APPLY Now” or email to "[email protected]"

**Only shortlisted candidate would be notified**

EA Reg. No: R1880058 | Dylan Pang

Roles & Responsibilities

• Chair meetings with customers and any contractors, prepare meeting minutes
• Plan, monitor and control operations activities
• Follow up on open tickets with product principals

Experience

• Minimum 5 years working experience
• 3-5 year of managing IT Operations
• Familiar with general IT Infrastructure management
• Familiar with IT Service Management Processes

Customer Care Representative

The Customer Care team is responsible for serving as the customer’s main point of contact for quoting and placing orders for Drew products and services and assisting in the resolution to a customer’s inquiry or issue. Helping to manage the customer relationship on behalf of the business and managing the entire quote-to-order to invoice process, assisting with the collections process. Under minimal supervision, they are responsible for supporting and managing customer order requirements at designated ports, follow up to ensure delivery and prepare case for billing.

This role will operate in an international environment, while working collaboratively with the Account Sales teams, Supply Chain, Billing, Data Management and Credit/Collection teams. These interactions will support the required growing knowledge and understanding of contracts/pricing, the Global Supply network and Drew products and services.

Principal Duties and Responsibilities:

• Accurate and timely processing of customer orders while ensuring customer’s expectations are met and exceeded when possible
• Reply directly for acknowledgement and check for product availability, lead-time, delivery cost
• Process customer orders through to delivery locations, issue all relevant documents to move and deliver products on board vessels
• Daily communication and follow-up with responsible warehouses - reviewing the day’s delivery plan and potential issues to ensure on-time delivery of orders
• Close partnership with Planning by highlighting potential inventory shortages or demand uptick.
• Making calls to shipping agents for vessel ETA/ETD, timely update of system due date to ensure inventory visibility for allocation purpose.
• Manage customer inquiries – connecting with internal colleagues – communicating Customer issues as needed
• Utilize all available platforms including customer platforms (GOP, ShipServ, Customer Procurement websites, Email, etc.) to identify and coordinate Customer inquiries
• Identify Customer requirements with a general understanding of Drew capabilities as communicated through the Sales and Customer Care Team Leaders
• Participate with Sales on customer visits, as requested, to perform business reviews, review customer service performance and other topics
• Collaborate with the Accounts Receivable department in the review and support of effective collections of customer invoices
• Comprehend Drew product lines with a general understanding of product alternatives. Participate in training where offered
• Contribute to the documentation of incomplete deliveries or fill rates
• Other tasks and projects as may be assigned from time to time

Required / Desired Knowledge, Experiences and Skills:

• 1 to 3 years’ good relevant customer service experience
• Experience in Marine or Shipping Industry a plus
• Supply Chain discipline a plus
• A self-starter and quick learner who possesses the ability to be effective at addressing issues and interfacing with both internal and external customers
• Ability and high level of comfort working in a fast paced environment
• Highly organized
• Ability to multi-task
• Articulate with excellent verbal and written communication skills
• English language both verbal and written required
• Multi-lingual a plus, may be required dependent on regional needs
• Microsoft Office skills, JD Edwards skills desirable or comparable ERP platform experience

Education/Certifications:

• Diploma in Business Admin or equivalent in job experience required

Physical Working Environment:

• Climate controlled office environment and requires the ability to sit for extended periods of time

Job Purpose:

Service engineer to carry out preventive and corrective maintenance of machinery, industrial vehicles, heavy machinery and waste collection equipment.

Opportunity to develop as a professional within heavy duty machinery sector through continuous training programmes to ensure the necessary technical and skills.

Main Duties and Responsibilities:

• Preparation of necessary material and stock control
• Diagnosis of breakdowns, either electric, mechanic or hydraulic.
• Interpretation of electrical and hydraulic diagrams to apply correct solutions
• Inspection and repair of electrical, mechanical and hydraulic breakdowns and analyze possible malfunctions of machinery.
• Preparation of needs of materials and stock control

Accountabilities & Commitments Required

• Able to attend breakdowns after office hours and weekends
• Commitment to join a growing company and take full responsibility to be part of a team

Education / Qualifications

• Technical education
• Fluent in English
• Other laguanges

Job-related skills & abilities

• Class 3 driving licence
• Analytical Skills for problem-solving

Other requirements

• Customer Satisfaction, Aftersales, and Customer Service skills
• Previous experience in a similar role in the waste management industry will be a plus point

We are seeking a skilled and detail-oriented Service Technician to join our team. The ideal candidate will be responsible for diagnosing, repairing, and maintaining equipment or systems to ensure optimal performance. This role requires excellent technical expertise, problem-solving skills, and a

strong commitment to customer satisfaction.

Key Responsibilities:

• Perform installation, maintenance, and repair of [specific equipment or systems].

• Diagnose and troubleshoot issues with mechanical, electrical, or electronic systems.

• Conduct routine preventive maintenance to ensure equipment operates efficiently.

• Respond promptly to service requests and provide timely solutions to minimize downtime.

• Maintain accurate records of repairs, service requests, and inventory usage.

• Ensure compliance with safety standards and company policies during all tasks.

• Provide technical support and training to customers or team members as required.

• Recommend system improvements and upgrades to clients based on performance

assessments.

• Any other ad-hoc duties assigned.

Looking for a rewarding career that fits your schedule? Join our team of award-winning bus captains and Operations Team!

We are looking for responsible shuttle bus drivers(40 seaters) to provide outstanding service in transporting people between various places. Candidates will be assigned between 2 shifts(about 6.00am-3.00pm, 3pm-12.00mn) Mon-Sun(including PH) on a rotational shift basis. Do note that special arrangement is needed before starting on this job, therefore it comes with a 2-year contract and an additional $10k joining bonus.

The main duties of a bus captain are as follows:

· Pick up and drop off passengers at designated locations

· Follow a planned route according to a time schedule

· Ensure that the trips stay on schedule

· Ensure the safety of passengers both onboard the bus and when alighting

· Obey traffic laws

· Follow procedures to ensure passenger safety

· Keep passengers and other road users safe

· Crowd management skills

· Perform basic maintenance (check the bus tires, lights, and oil)

· Keep the bus clean and presentable to the public

· Report all incidences and traffic disruptions to HQ

· Will be required to work on Sat/Sun/PH

Candidates should have a valid Class 4 driving license and Bus Driver's Vocational License.

Description

• Perform troubleshooting, service & calibration work both at site & in-house
• Performs periodic, predict, preventative, repair and maintenance services for Company’s equipment and associated controls
• Overhaul, install, calibrate control valves and field instruments
• Supervising & managing of Sub-contractor to carry maintenance & servicing works
• Record servicing & maintenance data and generate service report

Requirements :

• Possess NITEC/Higher NITEC/Diploma in Mechanical / Mechatronics Engineering
• Communicate effectively, Customer orientation, Flexibility and self learning
• Can do attitude, Teamwork
• Energetic and good interpersonal skills
• Candidate without experience are welcomed to apply

We regret that only shortlisted candidate(s) will be contacted.

Introduction:

Yoshimura Food Holdings is a leading Japanese company with a diverse portfolio that includes processed foods, agricultural products, and seafood, with a strong commitment to quality and sustainable practices. With a legacy of excellence and publicly traded on the Tokyo Stock Exchange, Yoshimura is dedicated to provides premium seafood products renowned for its quality and taste.

Actively hiring Senior Sales Executives to join our growing family to drive growth and building lasting relationships. Join us in shaping the future of foods. Explore opportunities at Yoshimura today!

Responsibilities:

• Manage clients’ relations and build contacts with potential clients for new business opportunities.
• Responsible for planning and implementing market penetration strategies and sales targets and for building strong relationships with existing clients.
• Identify leads and lead new business opportunities to expand distribution channels / networks.
• To exceed or achieve monthly sales targets / new business development served in the assigned area.
• Track, monitor and analyse products, channels and customers sales trends in order to maximise sales opportunities and achieve desired sales results.
• Carry out and plan other sales and marketing functions to increase efficiency.
• Take initiative in implementing best practices to perform duties.

Requirements:

• 3 years of relevant experience in foodservice sales or business development within FMCG or Seafood industry
• Proven sales experience meeting or exceeding targets
• Proven ability to drive the sales process from plan to close
• Proficient in Microsoft Office Suite (Excel, Word, PowerPoint)
• Able to multi-task and work independently
• Strong interpersonal and communication skills
• Min. Diploma in business or related field

Introduction:

Yoshimura Food Holdings is a leading Japanese company with a diverse portfolio that includes processed foods, agricultural products, and seafood, with a strong commitment to quality and sustainable practices. With a legacy of excellence and publicly traded on the Tokyo Stock Exchange, Yoshimura is dedicated to provides premium seafood products renowned for its quality and taste.

Actively hiring Senior Sales Executives to join our growing family to drive growth and building lasting relationships. Join us in shaping the future of foods. Explore opportunities at Yoshimura today!

Responsibilities:

• Manage clients’ relations and build contacts with potential clients for new business opportunities.
• Responsible for planning and implementing market penetration strategies and sales targets and for building strong relationships with existing clients.
• Identify leads and lead new business opportunities to expand distribution channels / networks.
• To exceed or achieve monthly sales targets / new business development served in the assigned area.
• Track, monitor and analyse products, channels and customers sales trends in order to maximise sales opportunities and achieve desired sales results.
• Carry out and plan other sales and marketing functions to increase efficiency.
• Take initiative in implementing best practices to perform duties.

Requirements:

• 3 years of relevant experience in foodservice sales or business development within FMCG or Seafood industry
• Proven sales experience meeting or exceeding targets
• Proven ability to drive the sales process from plan to close
• Proficient in Microsoft Office Suite (Excel, Word, PowerPoint)
• Able to multi-task and work independently
• Strong interpersonal and communication skills
• Min. Diploma in business or related field

ALATAS is an international crane & deck machinery repair specialist and offers crane and deck machinery related repair services and parts supply to the Merchant Marine- and Offshore industry.

Alatas Crane Services operates out of 14 offices worldwide.

We offer field service repairs, inspections, overload load testing, dry-dock repair supervision, component repairs, spare parts supply, technical support as well as supply of new cranes and upgrades to existing ones.

Our multi-disciplined Service Engineers are professionals in their field and are available attend to and solve crane and deck machinery problems of any kind.

To support our Marine Crane & Deck Machinery Service operations in Singapore, we are employing experienced Senior Service Engineer - Ship Cranes as follows:

JOB DESCRIPTION:

• To carry out field service attendances to troubleshoot & repair Deck Cranes, Grabs, Windlasses, Hatch Cover Hydraulics and Davits.

REQUIREMENTS:

The successful candidate will have solid working experience with marine crane and deck machinery makers such as:

• MacGREGOR
• IHI
• MITSUBISHI
• LIEBHERR
• TTS MARINE
• TSUJI
• HATLAPA
• PUSNES, NIPPON PUSNES etc.

THE SUCCESSFUL CANDIDATE WILL HAVE:

• Min 5 years' experience sailing as Electrical Officer on bulkers equipped with deck cranes and has carried out troubleshooting and repairing Marine Cranes, Windlasses & other hydraulic systems on board,
• In-depth knowledge and understanding of PLC controlled electro-hydraulic cranes & hydraulic machinery.
• Able to read and comprehend electric and hydraulic diagrams.
• Able to independently troubleshoot electrical, hydraulic and mechanical problems.
• Able to supervise a team of mechanics and carry out large repair projects as Lead Engineer on board, on voyage and in Ship Yards.
• Able to write technical reports and able to communicate with owners' representatives.
• Previous employment as service engineer with one of the leading deck crane manufacturers will be an added advantage.
• Experience with variable frequency drives (VFD) will be an added advantage
• Ship Electricians are welcome to apply.

ALATAS is an international crane & deck machinery repair specialist and offers crane and deck machinery related repair services and parts supply to the Merchant Marine- and Offshore industry.

Alatas Crane Services operates out of 14 offices worldwide. We offer field service repairs, inspections, overload load testing, dry-dock repair supervision, component repairs, spare parts supply, technical support as well as supply of new cranes and upgrades to existing ones.

Our multi-disciplined Service Engineers are professionals in their field and are available attend to and solve crane and deck machinery problems of any kind.

To support our Marine Crane & Deck Machinery Service operations in Singapore, we are employing experienced Senior Service Engineer - Ship Cranes as follows:

JOB DESCRIPTION:

• To carry out field service attendances to troubleshoot & repair Deck Cranes, Grabs, Windlasses, Hatch Cover Hydraulics and Davits.

REQUIREMENTS:

The successful candidate will have solid working experience with marine crane and deck machinery makers such as:

• MacGREGOR
• IHI
• MITSUBISHI
• LIEBHERR
• TTS MARINE
• TSUJI
• HATLAPA
• PUSNES, NIPPON PUSNES etc.

THE SUCCESSFUL CANDIDATE WILL HAVE:

• Min 5 years' experience sailing as Electrical Officer on bulkers equipped with deck cranes and has carried out troubleshooting and repairing Marine Cranes, Windlasses & other hydraulic systems on board,
• In-depth knowledge and understanding of PLC controlled electro-hydraulic cranes & hydraulic machinery.
• Able to read and comprehend electric and hydraulic diagrams.
• Able to independently troubleshoot electrical, hydraulic and mechanical problems.
• Able to supervise a team of mechanics and carry out large repair projects as Lead Engineer on board, on voyage and in Ship Yards.
• Able to write technical reports and able to communicate with owners' representatives.
• Previous employment as service engineer with one of the leading deck crane manufacturers will be an added advantage.
• Experience with variable frequency drives (VFD) will be an added advantage
• Ship Electricians are welcome to apply.

Responsibilities:-

• Support the management and delivery of SG Cares programme-funded initiatives, ensuring all key performance indicators (KPIs) are met. Oversee operational risk, quality assurance, and compliance to maintain the integrity and impact of volunteer-led programmes.
• Build and maintain strong relationships with key stakeholders, including community partners and volunteers, using various engagement platforms. Lead the planning and execution of volunteer recognition and engagement activities to foster a positive, motivated volunteer base.
• Assess and plan for the charity’s volunteer manpower needs, identifying required skills and competencies. Ensure volunteers are equipped with the necessary training and resources to fulfil their roles effectively.
• Identify and cultivate potential sources of volunteers, managing volunteer enquiries and addressing feedback to ensure a seamless, supportive volunteer experience.
• Develop and implement strategic outreach programmes and activities to recruit new volunteers, raise awareness, and expand the charity’s volunteer network, ensuring alignment with the charity's mission and operational goals.

Requirements: -

• Minimum Diploma in social work or its equivalent.
• Experience in the social service sector will be an advantage.
• Passionate to work and interact with seniors in the community.
• Strong inter-personal skills and ability to manage and motivate a pool of volunteers.

Job Description & Requirements

- Provides back-up to the Account Manager on all clerical functions, as needed.

- Assist on the month-end closing procedures to meet monthly deadlines.

- Assist on other accounting projects as needed.

- Process high volume in payment transaction.

- Able to work independently,research and resolve payment discrepancies.

- Monitor AR/AP Aging reports and days sales outstanding.

- Obatains and emails invoice copies/statements for customer,as required.

- Match invoices against purchase ordders, any price/quantity discrepancies research and resolve with purchasing department.

- Only Singaporean/PR need to apply.

Job Responsibility

• Provide support to incoming sales from generating quotation/ order to delivery order/invoices.
• Maintain stock level for specific product range and order parts from Principals/ Suppliers.
• Liaise with principals/ suppliers with regards to the arrival of parts and pricing.
• Follow up on outstanding sales and purchase orders.
• Assist in debt collection.
• General monthly report and sales forecast supporting document.
• Key in database and perform electronic mailing program.
• Optimize customer satisfaction level and provide excellent customer services.

Job Requirements

• At least Diploma in any faculty
• Min 1 years relevant experience/Fresh Graduate are welcome
• Able to learn fast and be independent

MAIN RESPONSIBILITIES:

The Field Service Engineer is responsible for providing technical field assistance in maintenance, operation, equipment installation and startup and/or shutdowns for all CPM processes. The Field Service Technician must have strong business and communications skills to establish and maintain strong relationships with the customer. Analytical and problem-solving skills are just as essential to this position.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

· Provide technical field assistance, in maintenance, installation, operation, and startup for CPM equipment; prepare customer field report after each trip.

· Perform inspections of existing CPM equipment during plant shutdowns, assist plant/contractors with recommended repairs/parts and provide each customer with a field report.

· Evaluate fabricated product when asked; prepare non-conformance report when necessary and work with internal and external customers to resolve issues.

· Provide technical training to relevant customer and responsible for tracking customer claim.

· Work integrally with internal employees and external customers to promote the CPM Aftermarket service, to meet group initiatives and objectives.

· Assist contractors in the erection of CPM equipment at customer site.

· Identify customer's needs and sales opportunities to help future growth.

· Participate in company meetings in order to increase communication, understanding, and teamwork.

· Cross train with engineers/technicians to learn technical processing information.

· Observe all customer and OSHA safety rules.

· Perform other related duties as required and assigned.

QUALIFICATION AND SKILLS:

· Associate degree or equivalent from a two-year college or technical school, preferably in Engineering.

· A minimum of 2 years of experience in animal feed or biomass related manufacturing industry.

· Good written and verbal communication skills.

· Establish and maintain effective working relationships with co-workers, customers, and vendors.

· High integrity and ethics.

· Working knowledge in AutoCAD.

· Required knowledge of Microsoft Office.

· Be able to communicate in English fluently and at least one local language.

· Ability to travel on need basis – domestically or internationally and up to 50% of the time.

Position Overview: Customer Success Engineer provides technical support and ensures the success of our client's post-implementation. He/she is to be highly knowledgeable and skilled in all aspects of Tunity’s product architecture, showcasing individual expertise in software and adept knowledge of its integration with hardware. Acting as the technical contact point for our clients, he/she ensures a seamless and cohesive experience of service support for our clients.

Key Responsibilities:

• Product Expertise: Develop a deep understanding of Tunity's products, from software to hardware, to provide comprehensive support across our product and solution suite.

• Software Support: Provide expert software support, resolving issues swiftly at the root cause to maintain high levels of client satisfaction.

• Maintenance Management: Implement and manage software maintenance processes, actively monitoring and analysing activities to identify improvement areas, and managing preventative maintenance schedules.

• Solution Maintenance: Oversee the ongoing maintenance of software and platform solutions, ensuring they are current, optimized, and operating effectively within the client's infrastructure.

• Hardware Liaison: Collaborate closely with the hardware team, addressing hardware-related concerns, and providing timely resolutions to clients.

• Client Communication: Work in tandem with Customer Success Specialists in client engagements and communications, such as guiding clients on resolution processes, conducting training, participating in and contributing to client meetings, etc.

• Documentation and Analysis: Create and maintain technical documentation, conduct regular system performance and cost analysis, and prepare reports that inform strategic decisions.

• Technical Assessments and Implementation: Lead in-depth technical reviews and strategically recommend solutions to address client change requests, ensuring optimal outcomes and seamless integration of modifications. Implement and perform coding of the approved solution.

Qualifications:

· Tertiary qualification in Computer Science, Information System, Computer Engineering or a related field.

· At least 3 years of professional experience as a developer

· Proficiency in back-end development using Entity Framework, C#, .NET Core, .NET Framework, MS SQL, and RESTful Web API.

· Proficiency in front-end development using Angular 2+.

· Solid understanding of databases, both SQL and NoSQL.

· Experience with version control systems (e.g., Git).

· Knowledge of containerization and orchestration technologies (e.g., Docker, Kubernetes) is a plus.

· Knowledge of Single sign-on (SSO) (e.g Microsoft Entra ID, AWS IAM) via SAML/OAuth is a plus.

· Familiarity with cloud platforms (e.g., AWS, Azure, GCP) is a plus.

· Experience in Inventory Management System, Warehouse Management System and SAP is a plus.

· Excellent problem-solving and communication skills.

· Ability to work effectively in a collaborative team environment.

Job Description – Service Engineer (Maintenance Lead)

We are looking for a Service Engineer as Maintenance Lead to lead and supervise the maintenance team in maintaining and managing system hardware and networks at customer site located over Singapore island to meet the contractual Service Level Agreement (SLA). The Service Engineer shall report to and under the supervisory of the Maintenance Manager (Reporting Officer (RO)). Hiring shall be 1 year services contract via agent arrangement with option to extend or convert to direct outsource or permanent hiring.

Responsibilities

· Assist the RO in Preventive Maintenance (PM) and Corrective Maintenance (CM) tasks and devise maintenance schedule and resources planning and deployment.

· Provide solution guidance to the Service Technicians and generation of maintenance documentation such as PM & CM report to RO for review and final release to customer.

· Provide CM on faults to establish root cause on an ad-hoc basis including I-level & D-level testing and troubleshooting on equipment

· Plan and perform PM to system equipment at scheduled/ periodic basis including O-level testing and sensors calibration to ensure optimal operational performance

· Collaborate with OEM to establish root cause of fault findings and D-level components repair

· Supervise sub-contractor performing maintenance at site

· Convey updates to RO and customer on maintenance progress.

· Review with RO on maintenance processes and resources etc for maintenance process improvement.

Requirements

· Holding recognised Professional Certificate minimum with Higher Nitec/Diploma/ Degree in Electronics/ Electrical/ Mechanical /Mechatronics/ Aerospace Engineering or equivalent from recognised institution or at least 5-yearsworking experiences in above mentioned engineering fields.

· Advantage if have the knowledge and experience working with sensor, control, automation, and Information Technology (IT) system troubleshooting

· Resourcefulness and logical in problem-solving aptitude.

· Able to travel and work under non-conducive environment including site located at offshore island, buoys and in high security areas such as military base, and airport etc

· Ability to lead and manage a team, and to work independently with minimum supervision.

· Ability to conduct risk assessment and provide advisory to the team member and RO.

· Preferably holding a Class 3 driving license and familiar with Environmental, Health and Safety (EHS).

· Ability to converse well in English language and technically.

Job Description – Service Technician

We are looking for a Service Technician in maintaining and managing system hardware and networks at customer site located over Singapore island to meet the contractual Service Level Agreement (SLA). The Service Technician shall report directly to the Service Engineer/Maintenance Lead (Reporting Officer (RO)) and Maintenance Manager (Approving Officer (AO)). Hiring shall be 1 year services contract via agent arrangement with option to extend or convert to direct outsource or permanent hiring.

Responsibilities

· Assist the RO in providing Preventive Maintenance (PM) and Corrective Maintenance (CM) tasks.

· Provide update and feedback on PM & CM work including maintenance documentation such as PM & CM checklist and status update to RO for maintenance report consolidation and generation to AO for review and final release to customer.

· Attend to and conduct on-site CM to faults reported/raised by customer on an ad-hoc basis including I-level & D-level testing and troubleshooting on equipment.

· Perform on-site PM to system equipment based on planned scheduled including O-level testing and sensors calibration to ensure optimal operational performance.

· Work with OEM on fault findings on-site and off-site including D-level components repair by sub-contractor

· Convey updates to RO on maintenance tasks progress.

· Review with RO and AO on maintenance processes and resources etc. for maintenance improvement.

• Perform any other related duties as assigned by RO/AO.

Requirements

· Holding recognised Professional Certificate such as Nitec/ Higher Nitec/ Diploma in Electronics/ Electrical/ Mechanical /Mechatronics/ Aerospace Engineering or equivalent from recognised institution; or at least 3-years working experiences in above mentioned engineering fields.

· Both local and foreigner as well as fresh graduate would also be considered.

· Advantage if have some knowledge and experience working with sensor, control, automation, and Information Technology (IT) system troubleshooting

· Resourcefulness and logical in problem-solving aptitude.

· Able to travel and work under non-conducive environment including site located at offshore island, buoys and in high security areas such as military base, and airport etc

· Ability to work as a team and occasionally independently.

· Ability to conduct on the job risk assessment and provide advisory to team member, RO and AO.

· Preferably holding a Class 3 driving license and familiar with Environmental, Health and Safety (EHS).

· Self-motivated, self-discipline and a service mindset with commitment and willingness to learn.

· Able to start work immediately or within a short notice is an advantage

• Field service work / Workshop repairs: attend site and perform field work, i.e. breakdowns, preventative maintenance, install and commissioning. Workshop tasks: dismantling, assembly, cleaning of parts and using of precision equipment and machinery and apply safety and health rules and taking into consideration the actual site conditions.
• Planning / Coordination: preparation and control of all material, equipment and documentation needed for site activities and organized them in accordance with contractual and supplement documentation.
• Repair: conducts detailed inventories and inspections to determine necessary maintenance and reports. Troubleshoots and repairs equipment and recommends changes such as new equipment or modified procedures to improve performance and customer satisfaction.
• Reporting: prepares all technical and work reports to be signed by customer representative.
• Customer Regulation: obtaining certain passes or attending classes for commencing of works.

Job Scope

• Maintain efficient operations at the control centre, upholding the highest standards of customer service.
• Oversee and coordinate daily tasks to ensure a seamless control centre operation.
• Collaborate with team members to evaluate lapse, rectify, and recommend changes.
• Efficiently manage and control inventory to meet customer demands.
• Responsibly handle customer inquiries from multiple communication platforms.
• Drive an exceptional customer service experience, offering product knowledge and assistance throughout the customers’ journey.
• Update CS log and ensure accuracy.
• Review data and update daily, weekly, and monthly reports.
• Assist in daily route planning activities.
• Any other duties as assigned by Reporting Officer.

Requirements

• Diploma in Logistics/Supply Chain/Business Administration/Finance and above.
• Mininum 1 year working experience in supply chain fulfilment, ground distribution and first/last mile delivery operations.
• Good PC skills in Microsoft Office (Excel, Word & PowerPoint).
• Experience in CRM
• Familiar with Singapore traffic rules and regulations
• Working knowledge of pharmaceutical logistics
• Candidates who can start work immediately or on short notice will have an added advantage.

Admin cum Customer Service

Our office address: 38 Jalan Buroh #08-01 Singapore 619504 (Nearest MRT Lakeside, Boon Lay)

Job Scope:

- Manage of incoming phone calls and liaising with clients & staffs competently

- Coordination, Handling computation of clients billing, pay out and queries promptly & appropriately

- To support superior & boss requests in replying our client CSD or salesman

- MS Office and English proficiency

- (Problem solving/ resolving conflicts) Resolve problems by clarifying the customer’s complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution, liaise with our delivery team.

- Clerical work including maintaining records and entering data or other variety of tasks.

Requirements:

- MS Office and English proficiency

- Ability to multitask and prioritize daily workload

- English & Chinese verbal and written communications skills

- Permanent, Full-time position

- CPF & Annual Leave entitlement

- Working hours (5.5 days work) Monday to Friday 9am – 6pm

- Saturday 9am – 1.30pm

- Knowledgeable in Microsoft Office

- Able to work independently in fast pace environment

- Able to handle phone calls, Well-mannered and polite to clients

Please send resume to: [email protected]

Qualification:

-Degree in Electrical.

- 3-5 yrs experience at Electrical Equipment.

Job Description:

Improved JD:

• Oversee the maintenance, monitoring, and uptime of EV charging stations to ensure seamless customer experiences. Lead a service team.

• Manage the lifecycle of technology assets, including chargers, software platforms, and network security, ensuring system reliability and scalability.

• Establish and implement SOPs for troubleshooting and preventive maintenance, optimizing network performance.

• Implement data analytics solutions to monitor and analyze charging station performance, driving continuous improvements in operational efficiency.

- Collaborate with key vendors, suppliers, and partners to secure and manage essential hardware, software, and support services. Oversee the design, testing, and implementation of new chargers, including setting up Router, LAN or SIM. Set up API.

- ⁠Ensure that all technology solutions comply with local regulations and industry standards for safety, environmental impact, and cybersecurity.

• Oversee the implementation of cybersecurity protocols to protect customer data and infrastructure from potential threats.

- Work closely with the customer support team to address technical issues and improve customer satisfaction.

• Evaluate and manage relationships with Factory & technology providers, ensuring cost efficiency and quality.

We are now seeking Field Service Engineers to perform on-site installation of systems and equipment and ongoing preventive maintenance, repair, and calibration after installation. On a worldwide basis, our engineers represent the company while servicing, troubleshooting and supervising repair of NOV equipment. They shall be proficient to make necessary repairs and minor corrections to systems as required and provide a high level of customer service for product maintenance and in-field repair.

Responsibilities:

• Performing on-site installation of systems and equipment and ongoing preventive maintenance, repair, and calibration after installation.
• Responding to requests for emergency repairs and services to troubleshoot equipment.
• Providing technical instruction and assistance to customer representatives regarding installation, operation, calibration, repair, and maintenance at customer's sites, developing and further expand technical knowledge and expertise, currently recognized industry standards for engineering ability.
• Maintaining knowledge of applicable product line warranty and accomplish effective warranty administration.
• Planning, preparing and/or instructing both internal and external training programs as required, to impart and perpetuate field engineering and/or product knowledge in area of specialization.
• Providing leadership and technical direction to skilled labor performing work on customer sites.
• Maintaining strong safety mindset to assure the executed work reflects the technical requirements within NOV safety standards
• Preparing timely and accurate technical reports for customer records and a reference for future outages.

Job Requirements/ Qualification:

• Bachelor's degree in related field or equivalent combination of education and experience.
• 5+ years’ experience in a related field is most welcome.

Technical Competencies:

• MS Office products (Word, Excel, Powerpoint, Project)
• Ability to understand hydraulic schematics. It will be advantageous if the candidate is well versed in hydraulic / mechanical systems and also have an in-depth knowledge of the of the Drilling Equipment designed by NOV.
• Preferred working experience in Reliability, Availability, Maintenance and Safety (RAMS) and application of FEMCAs (Failure Mode, Effects, and Criticality Analysis) strategies for predictive maintenance (PM) and corrective maintenance optimization.