Job Description:

• As part of the Property & Asset Services team, you will take on the challenges of working closely with Management Corporations, Managing Agents and Building Consultants to ensure that the Company’s obligations under the Building Maintenance & Strata Management Act 2004 and Sale & Purchase Agreement are duly discharged.
• You will also take on the challenges of handing over completed residential homes and continuously building good rapport with the purchasers by managing and addressing their feedback concerning their homes.
• Working closely with the consultants, contractors and project management teams, you will ensure that rectification works are completed satisfactorily and promptly.

Job Requirements:

• Diploma / Degree in Building, Real Estate or equivalent
• Experience relating to strata title developments will be an added advantage

Interested candidates do attach your resume to [email protected]

Attn: Angela Celeste Poh Li Ying (R2095367)

Recruit Express Pte Ltd (99C4599)

Job Description:

● Performing healthcare massage and orthopedics tuina

● Handling and managing customer satisfaction

● Maintain hygiene standards of clinic

● Any other tasks as assigned

Job Requirements:

● Candidates who are bilingual in Chinese and English are preferred

● Experience in customer service and sales is a plus

● Work experience related to Chinese medicine cosmetology or health preservation is preferred

● Able to work retail hours, weekends and public holidays

● TCM related Diploma / Degree (or Medicine)/ Tuina/ Massage qualifications from ITEC/ NITEC/ WSQ/ CIBTAC

Must be a Singaporean/PR

Working hours

• 5/5.5 Working Days, 12pm - 9pm

Salary

• Attractive commission scheme (Salary can be negotiated depending on experience)

The Senior Manager, Material Review Board (MRB) will work directly with the Aerostructures Global MRB manager to ensure best practices are developed and deployed across the Value Streams and Manufacturing sites. You will provide expertise between the organization and both internal/external customers to ensure their requirements and expectations are satisfied. You will be responsible for driving the deployment of strategic MRB initiatives across the Aerostructures organization, by collaborating with leaders across all Asian and European sites and value streams. In addition to supporting key initiatives, you will lead and integrate individuals and teams in global locations.

This position will work in a hybrid capacity, located near one of our APAC sites.

Responsibilities:

• Responsible to identify esource needs, to help teams, to attract and retain employees.
• MRB team members development.
• Identify and support the development and implementation of strategic initiatives.
• Provide guidance to the MRB, Engineering, Quality and Program Leaders across all programs and European and Asian sites Collaborate with all functions of the organization to continuously improve the Aerostructures MRB process.
• Provide expertise and participate in the deployment and improvement of process improvement tools and methods.
• Assist in the review and approval of specific quality documents, such as Quality/MRB Plans.
• Participation and preparation for customer, third party regulatory and internal audits.
• Lead MRB Process Reviews and improvements using continuous improvement tools.
• Create and maintain visual controls for management status meetings.
• Review MRB metrics to identify adverse trends and create/deliver impactful presentations to all levels of the organization and customers.

Basic Qualifications:

• Bachelor’s degree and 10 years of prior relevant experience OR
• Advanced Degree in a related field and minimum 7 years of experience
• Travel up to 20% to support multiple global manufacturing sites.
• Experience in Aerospace MRB discipline.
• Experience leading or managing teams across multiple locations.

Preferred Qualifications:

• Certified MRB.
• Experience with aircraft nacelles using composite and metallic structures and its manufacturing processes.
• Experience with composite and metallic repairs on aircraft nacelles.

Operations and Customer Service are an integral part of our organisation. Our Customer Service Team plays a pivotal role in supporting our sales and marketing functions, ensuring customer satisfaction at every point of engagement with our customers. We are especially seeking individuals who believe strongly in superior customer service standards to come join our team.

Responsibilities:

• Coordinate all pre-sales and post sales activities that contribute to the Company’s growth
• Enhance customer’s satisfaction by providing solutions to their needs
• Prepare quotations, process orders, monitor customer orders, record keeping, keep Customers informed of their order status and ensure timely deliveries
• Checking order documentation, incoming and outgoing goods
• Liaise with shipping agents
• Monitor deliveries and record keeping
• Ensure accuracy in stock inventory

Requirements:

• Excellent interpersonal skills
• Strong organisational skills
• Commercial awareness
• IT and numerical skills

We are located at 55 Toh Guan Road East; operating on a 5-day work week.

Interested candidates are requested to submit their resumes stating full details of qualifications, experience, age, current and expected salaries and contact details.

For more information, please visit our website at www.bis-safety.com

• Plan, supervise and implement the programme for the class in accordance with Centre’s policies and framework.
• Prepare the lesson plans, Conduct evaluation of lessons and Submit periodic reports.
• Classroom management.
• Ensure safety and hygiene of the children.
• Ability to work independently as well as within a team.
• Maintain good communication with the parents and Participate in parents’ discussion groups.

· Job Requirements:

• Minimum with a Diploma or Certificate in Early Childhood Care & Education - Teaching (DECCE-T or CECCCE), Diploma in Child Psychology & Early Education
• GCE 'O' Level credit in English with a minimum of C6 grading
• Good communication and interpersonal skills
• Have a passion in teaching young children.
• Possess excellent communication and interpersonal skill.
• Locations: East / North region

Check out www.abercare.sg for more details

Interested applicants may send in your resume to [email protected]

Abercare.sg | EA License No. 18C9070 | KOH SU WEN, CLARISSA| Registration No. R24119504

Service Crew

Job Description:

· Greet and usher customers into the restaurant

· Present menu to the customers, handling and serving their orders accurately

· Recommend and upsell products to diners

· Ensure cleanliness and tidiness of dining area

· Clear tableware and the tables after the customers leave

· Customer-oriented with pleasant personality

· Other tasks as assigned

Job Requirements:

· Relevant experience in the service/F&B industry is an advantage but not necessary as training will be provided

· Team player in a fast-paced environment and able to work in harmony

· Responsible and maintain positive attitude with a high level of energy at all times

· Self-driven and possess good learning attitude

· Independent and able to multi task

· With Food Hygiene Certificate or related preferred

· Willing to work at multiple locations, as rostered

· Able to work shifts, weekends and public holidays

Benefits:

· $500 referral scheme

· Career & growth development

· Meal and Uniform provided

· Performance bonus

· Sales incentive

· Staff packages (staff discounts, birthday allowance)

· Statutory benefits (annual leave, sick leave, medical claim, dental claim)

• Plays a central role in providing nursing care to residents
• Develop and evaluate nursing care plans
• Assist management and lead in the implementation of project or care path
• Medication Management

Job Requirements:

• Singaporeans only
• Registered with Singapore Nursing Board
• Diploma in Nursing/ Degree in Nursing
• At least 2 years of nursing experience
• Proactive and self motivated
• Able to work AM / PM shift

Check out Aber Care website for more details.

Interested applicants may email your updated resume to [email protected].

Abercare.sg | EA License No. 18C9070 | KOH SU WEN, CLARISSA| Registration No. R24119504

Our client is a MNC company, one of the leading players in the Environmental sector. Due to business needs, they are now recruiting a Customer Service Executive to be part of their team for ongoing transformation projects. They are located in the West – easily accessible.

Responsibilities:

• Create profiles for the company’s new customers in the internal customer management software, and ensure adherence to the company’s guidelines
• Communicate and work closely with the various teams on the reception of customer orders, and liaise with the various customers accordingly on receipting/forecasting
• Input/Maintain data records using the company’s system for the various customers job orders
• Prepare the various customers’ account summary/statement and manage the invoicing process
• Liaise with both customers and company stakeholders on pricing/transfers
• Handle the various payment preparations with utmost confidentiality
• Address/Resolve the various customer concerns effectively and efficiently
• All other adhoc duties as assigned

Requirements:

• Minimum Diploma in any field of studies
• Minimum 2 years of relevant working experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

RecruitPedia Pte Ltd

EA License No: 19C9682

EA Personnel No: R22104689 (Lim Yu Xun, Acer)

Healthcare settings recruiting Human Resource Executive.

Job Scope:

• Manage full spectrum of recruitment process.
• Responsible for full spectrum of HR functions:
• Recruitment, interviewing, appointment, resignation/termination training and development
• Performance management, compensation and benefits
• Work Permit and pass applications
• HR and personal data protection policies, SOPs, employee handbook
• Training-related funding applications (WDA, VCF, SDF etc)
• Good understanding of Singapore employment act.

Job Requirements:

• Singaporeans Only
• Min Diploma in Human Resource or other relevant certificate
• 2 years relevant work experience
• Work location: Central
• 5.5 day work week

Check out Aber Care website for more details.

Interested applicants may email your updated resume to [email protected].

Abercare.sg | EA License No. 18C9070 | KOH SU WEN, CLARISSA| Registration No. R24119504

Healthcare settings recruiting Assistant Human Resource Manager.

Job Scope:

• To identify manpower needs with department managers and establish manpower budget
• To develop and implement recruitment strategies and action plans
• To review on-boarding policy and process with induction checklists
• To prepare monthly manpower/ HR reports
• To review, align and deploy human resource policies and procedures to meet business needs, audit standards and compliance with regulatory and ethical requirements
• To review and implement Employee Handbook that an accurate & professional medium of reference for employment benefits
• To create, review and update job descriptions to ensure that they are in compliance with the requirements by MOH
• To review and enhance job grade structure and salary scales so as to ensure that the groups of jobs are competitive externally and equitable internally
• To develop Talent Management Scheme so as to retain high potential employees who can be developed for succession planning.
• Perform Employee Engagement related matter
• Support in monthly payroll
• Perform HR Administrative role

Job Requirements:

• Singaporeans Only
• 3 years HR work experience
• Minimum Degree in Human Resources or any other relevant certificate
• Familiar in Employment Act and EMFA
• Comfortable to engage foreign worker
• 5.5 Work day

Check out http://abercare.sg/jobs-vacancies/ for more details

Interested applicants may email your updated resume to [email protected]

Abercare.sg | EA License No. 18C9070 | KOH SU WEN, CLARISSA| Registration No. R24119504|

• Hemodialysis / Peritoneal dialysis experience
• Able to commit to rotating 3 shifts; 6.30am to 2.30pm, 10am to 6pm and 2pm to 10pm
• Singaporeans only
• Diploma in Nursing
• Mutiple Location
• Registered with the Singapore Nursing Board
• Minimum 2 years of Nursing experience in acute setting

Interested applicants are invited to send your updated resume to [email protected]

Check out http://abercare.sg/jobs-vacancies/ for more details

Abercare.sg | EA License No. 18C9070 |KOH SU WEN, CLARISSA| Registration No. R24119504

Collaborate with a multi-disciplinary team to provide professional and quality geriatric and neurological physiotherapy/occupational therapy to patients.

Participate in patient counsultation and Supervise Therapy Assistant

Document patient physiotherapy records accurately.

Have knowledge of therapy treatment for a wide range of injuries and conditions across all gender

Assess and manage patients referred for physiotherapy independently and implement appropriate treatment plans

Job Requirements

• Degree/Diploma in Physiotherapy

• Full registration with AHPC

• Keen interest in stroke and geriatric rehabilitation

Check out http://abercare.sg/jobs-vacancies/ for more details

Interested applicants may email your updated resume to [email protected]

Abercare.sg | EA License No. 18C9070 | KOH SU WEN, CLARISSA| Registration No. R24119504|

Key Responsibilities:

• Respond and resolve tickets in a timely manner
• Provide hardware and software support/troubleshooting
• Maintain, analyse, and troubleshoot software and computer peripherals
• Set up and configure all hardware included desktop / Laptop / Scanner / Printers / Multi-function devices / Smartphones
• Ensure all tickets requiring follow-up work and/or calls are resolved
• Provide technical support to end users
• Test, image, and clean desktops, laptops, and other related hardware
• Assist in third level IT Infrastructure support
• Handle vendor management as required

Qualification:

• Min Diploma in IT
• 2-3 years of IT related experience

Key competencies and personal attributes (knowledge and soft skill requirements):

• Basic knowledge of Active Directory, Group Policy, and Windows ACL's
• Good working knowledge of Microsoft Office Suite
• Good working knowledge of standard smartphones platform
• Knowledge of network communications fundamentals.
• Troubleshooting and analysis skills for general network and application level issues.
• Ability to interact with staff at all levels and to work under minimal supervision.
• Excellent, organizational, interpersonal, and communication skills.
• Ability to multitask and work in a team setting
• Understanding of a wide variety of desktop applications
• Experience working within enterprise ticket systems
• MCP and similar certifications desired

Interested candidates who wish to apply for the advertised position, please click on “Apply Now”.

EA Reg No:R1659429 (Chin Mei Ling)

EA License No: 01C4394 (PERSOLKELLY SINGAPORE Pte Ltd)

We regret that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL ASIA PACIFIC PTE LTD and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com/. You acknowledge that you have read, understood, and agree with the Privacy Policy

ASEANet Manpower Consulting Is a boutique search firm and our founder and consultants have years of experience from various industry and businesses background. Our expertise include Executive Search, Permanent Placement , Career Transition and Talent Development .

We connect outstanding people with the most best Innovative Companies.

ASEANet Manpower Consulting offer different specialisms including :

Accounting & Finance, Admin & Secretarial, Banking , Construction, Engineering, Events, Education, Financial, F&B , Healthcare & Medical. , Supply Chain & Logistics, Manufacturing, Retail, and Information Technologies.

With our professional recruitment service, we can assist you with your desired career path. Contact us for a FREE Consultation

We believe that YOUR SUCCESS - IS OUR MISSION.

Our client are looking for next team members to join their growing team :

Hiring : Elder Care Assistant ( Part time )

· Part Time Role

· Flexible working hours

· Attractive Hourly Pay

· Passion to work with the elderly, willingness to learn, and an open attitude to eldercare.

· Report and update client’s condition on timely.

· Ideal for those who are either looking for a mid-career switch or are seeking a profession in eldercare.

Requirements:

· Relevant working experience with elderly care

· Strong communication and interpersonal skills.

· Able to communicate with Indonesian helpers.

· Flexible schedule to accommodate varying needs.

Interested candidates you may whats-App to 9277-2886 for more detail enquiry.

Alternatively, you may email us your resume to apply [email protected]

Chua Mui Khim (R22104766)

Aseanet Manpowet Consulting Pte Ltd (21C0866)

By submitting your personal data and/or resume, you are giving consent to collect, use and disclosure of your personal data and/ or resume by the company (or its appointed EA ) for the purpose of the processing and administration relating to this job application.

Only shortlisted candidates will be notified.

Job Highlights

• Good advancement opportunities
• Comprehensive training provided
• Quarterly spa incentives
• Job Description
• Join an expanding wellness and aesthetics group of companies
• Good advancement opportunities
• More than 70% chance of promotion in first year of work

Responsibilities:

• Provide good customer service
• Attend to client inquiries
• Schedule appointments
• Introduce promotional offers
• Uphold the company’s excellent image
• Cashiering and do end of day sales settlement
• Assist to manage therapists

Requirements:

• 5 days work each week
• Work shift 10:45am - 9:15pm
• Able to work up to 5 weekends each month
• Basic PC skills required
• Able to work independently without supervision
• Meticulous and fast learner
• Friendly and warm personality
• Comprehensive training provided
• Sales and/or customer service background an advantage

Benefits:

• 5 days work only
• 8 branch locations near MRT (Station at a branch near you)
• Quarterly spa treatment incentives

• Able to work in both BOH and FOH roles
• Providing excellent customer service
• Preparing food items according to established recipes and standards.
• Adhering to food safety and hygiene standards at all times.
• Handling cash transactions and payments
• Performing regular cleaning of the food store
• Packing and preparing deliveries for food deliveries
• Assisting with other tasks and duties as - assigned by management.
  
  Benefits:
• Sign up bonus (for full time and limited time only)
• Daily Targets Incentives up to $250.00
• Referral Incentives
• Yearly Performance Bonuses
• Medical Benefits
• Staff Meals & Uniform provided
• Career Advancement Opportunities
• Generous Annual Leave

Job Description:

• Answer all incoming inquiries via phone, email, or in-person, recording relevant details for follow-up by appropriate personnel.
• Collaborate with Sales and Marketing teams to draft proposals based on provided information.
• Generate and process invoices, as well as compile monthly reports for billing purposes.
• Maintain and organize filing systems and relevant software to ensure accurate record-keeping of information. e. Support the Customer Service Manager in overseeing daily operational tasks within the team.
• Assist in managing customer care activities, including addressing feedback and complaints, and compiling market intelligence for marketing efforts.
• Update and manage customer databases to ensure accuracy and completeness of customer information.
• Coordinate with various departments, such as logistics and operations, to fulfill customer requirements and ensure smooth service delivery.

Requirements:

• Minimum Diploma
• Minimum 1 year of customer service experience
• Adaptability, problem-solving, and analytical skills
• Good communication skills and pleasant personality

Interested applicants, please write in through CareerFuture with detailed resume in MS Words format.

EA License Number: 23C1730

Please Provide:

1) Availability
2) Current/ Expected salary
3) Reasons for leaving previous employments

We regret that only shortlisted candidates will be notified.

Job Description:

• As part of the Property & Asset Services team, you will take on the challenges of working closely with Management Corporations, Managing Agents and Building Consultants to ensure that the Company’s obligations under the Building Maintenance & Strata Management Act 2004 and Sale & Purchase Agreement are duly discharged.
• You will also take on the challenges of handing over completed residential homes and continuously building good rapport with the purchasers by managing and addressing their feedback concerning their homes.
• Working closely with the consultants, contractors and project management teams, you will ensure that rectification works are completed satisfactorily and promptly.

Job Requirements:

• Good Degree in Building, Real Estate or equivalent
• At least 2 years of experience relating to strata title developments

Interested candidates do attach your resume to [email protected]

Attn: Angela Celeste Poh Li Ying (R2095367)

Recruit Express Pte Ltd (99C4599)

Location:

WEST

Working Hours:

Mon-Fri, Office Hours

Job Responsibilities- Care Coordinator

• Provide post discharge follow-up via a coordinated process of care planning & coordination, telecommunication and telehealth monitoring under the supervision of a Nurse Clinician.
• Manage Medical Tier 2 and Tier 3 patients and provide post discharge phone calls.
• Act as a health coach and provide health screening to the residents in the community and health post.

Requirements:

• Minimum degree in these studies: Nursing, any Allied Health Professions, Pschology, Community Care, Health Management & Promotion, Sociology, Social Work, or any other related fields.
• Any other relevant working experience will be advantageous.

Interested candidates, kindly send a copy of your resume to: [email protected]

Jessica Fong Zhi Tong [R1879124]

Email Address: [email protected]

Recruit Express Pte Ltd

EA Licence No: 99C4599

Job Descriptions

• Manage customer flow and seating arrangement
• Greet customers, take orders, serve food and beverages and clear tables
• Respond promptly to customers’ enquiries with a consistently positive and helpful attitude, including answering questions about the menu.
• Ensure restaurant cleanliness daily by clearing tables, returning dishes to the kitchen, sweeping and mopping floors, washing and sanitizing kitchen utensils, and servicing restrooms.
• Handle guests’ concerns and complaints professionally and calmly to resolve problems according to restaurant policy.

Job Requirements

• No Requirements

Benefits

• No AWS but there is Bonus
• 7 days AL and 14 days medical leave

Working hours

• 6days (Tuesday Off)

Working Hours: Monday to Friday: 08:30 AM - 05:30 PM

Job Description

Carry out standard maintenance, repair & overhaul work on Material Handling Equipment (MHE) - diesel & electrical forklift

Ensure high standard of workmanship and minimize turnaround time for scheduled repairs & inspection to meet department standards.

Provide good customer service to achieve customer satisfaction.

To perform accurate troubleshooting on MHE and notify Team Controllers/ Customers on required work & replacement parts recommendations.

Complete and fill up work reports for each equipment and unit serviced.

Adhere to defined guidelines in regards to Safety, Orderliness etc.

Perform ad-hoc duties assigned by Superiors

Requirements

Class 3 Driving License & must have electrical working knowledge

1 Year relevant working experience (electrical / diesel forklift / automotive /industrial equipment)

Good communication skills

NITEC Automotive / Electrical / Mechanical engineering or equivalent

Must be able to support standby shifts 2 weeks every quarter including weekends and public holidays

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Please submit your updated resume in MS Words format by using the APPLY NOW BUTTON

Alternatively, you may send your application and resume in MS Words format to [email protected] or Whatsapp to 8767 9648

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.

K N Tan
Registration Number: R1768143
EA Licence No: 17C8778 (JIH SUN EMPLOYMENT AGENCY)

R:48RHD2G9

Our company is engaged in plumbing and santiary services, and the recruitment conditions are as follows:

1.With sufficient engineering plumbing & sanitary construction experience

2. Have a strong sense of responsibility to the company and employees

3. Obey the company arrangement

4. Be loyal to the company

5. Supervisor job requirements:

- Implements, maintain and coordinate health and safety matters on work sites.

- Ensure compliance of all work site safety procedures, rules and regulations in accordance with MOM, NEA and main contractor's requirements:

- Assist in conducting regular site inspections and take appropriate corrective actions

- Conduct toolbox meeting

- Assist WSHO in proper documentation of all site safety meeting, reporting and recording

Requirements:

- Min Certificate/Diploma in Civil/Mechanical/Building/Structural Engineering

- Min 3 years of Construction or WSH Safety Corrdinator experience

- Possess Certificate in Safety Coordinator or Workplace Safety and Health (WSH)

- Demonstrated knowledge of WSH legislation and requirement

- Effective communication, writing and computer skills

- Responsible, committed and independent with minimum supervision.

- Able to start work in short notice.

We are looking for contract Patient Service Associate (PSA) to be outsourced to our clients from the healthcare industry.

Job Description:

• Oversee patient registration, appointment scheduling, and front desk tasks, including billing and payments.
• Aid patients with inquiries, guide them through the healthcare process, and maintain compliant medical records.
• Collaborate with medical staff to enhance patient care and provide top-notch customer service, ensuring positive patient experiences.

Requirements:

• Minimum ‘N’ / ‘O’ Levels / Nitec / Diploma
• Minimum customer service experience required.
• Candidates without healthcare experiences are welcome to apply as training will be provided.

All qualified applicants, please send in your resume to:

[email protected]

Elyssa Koh (Outsourcing Team)

Recruit Express Pte Ltd | Company Reg. No. 199601303W | EA License Number: 99C4599

Job Description:

• Deliver prompt and efficient service to order processing via call centre hotline, email, sales order
• Perform accurate and prompt entry of orders in the system
• Ensure timely and accurate processing of orders received through the order hotline and email
• Ensure that critical information with regards to urgent delivery, special timing request are communicated and followed up with the delivery section till completion of delivery
• Ensure procedures for processing of item with sales restrictions, orders that require price approval and other principal specified requirements are strictly adhered to
• Provide admin support when necessary [e.g. filing, data entry, retrieval of documents, etc
• Any other duties assigned

Job Requirements:

• Minimum Nitec in relevant courses

Interested candidates do attach your resume to [email protected]

Attn: Angela Celeste Poh Li Ying (R2095367)

Recruit Express Pte Ltd (99C4599)

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work with TDCX

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

You’ll help us deliver excellent service to our partner brands by performing these tasks:

• Manage daily operation, roster planning of the team, monthly commission, and incentive submission.
• Identify opportunities and challenges of team members in achieving commercial and service targets by working closely with Clients Relations Centre Manager to provide training needs as required.
• Ensure efficient communication and escalation of cases across teams/departments/brands.
• Attend regular meetings to share CRC updates, operational feedback and conduct bi-monthly CRC performance review with stakeholders.
• Responsible for consolidating reports based on pre-determined KPI’s, analysis, highlighting all anomalies and insights, with an executive summary to Client Relations Centre Manager and stakeholders.
• Manage, coach and evaluate team members’ performance (in collaboration with CRC Manager / QA Executive / Trainer) by monitoring quality of calls, e-mails chats, and contacts records to uphold SLA target and client satisfaction.
• Foster team discipline, communication, and morale to strengthen teamwork within the team.
• Assist Clients Relations Centre Manager on other tasks and duties as and when necessary.
• Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance, and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least a Diploma, Bachelor’s Degree, Professional Degree in Media related, or Marketing will be added advantage.
• Preferably with 2 years of team managing experience in luxury (retail) or hospitality experience is ideal for this position.
• Experience in spearheading client centricity with commercial and sales targets.
• Highly self-motivated, energetic, team player, proactive and sales driven with a positive attitude.
• Comfortable working with computers and multiple systems; MS Office, Salesforce, SAP and CRM are a plus.
• Flexibility with working in shifts, working on weekend and public holidays if required.
• Excellent verbal and written communication skills in English and the language of the supporting market.

Who is TDCX?

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint.

We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.