• Employee-centric culture
• Innovative and fast-paced environment

About Our Client

The company is a forward-thinking logistics provider that specializes in delivering efficient and innovative solutions to meet customer needs. With a strong focus on teamwork, it fosters a collaborative and growth-oriented environment for its employees.

Job Description

• Procure the best shipping options based on rates, transit time, and customer needs.
• Generate competitive quotations and manage regional control tower operations.
• Serve as the primary contact for customer inquiries and airfreight shipments.
• Coordinate airfreight logistics, including booking, tracking, and documentation.
• Resolve shipping issues and proactively communicate with customers.
• Ensure compliance with international regulations and maintain accurate documentation.
• Collaborate with operations and sales teams for seamless service delivery.
• Track performance metrics and contribute to process improvements.

The Successful Applicant

• A Bachelor's degree in Logistics, Business Administration, or a related field is preferred.
• At least 3 years of experience in airfreight customer service or freight forwarding.
• Strong knowledge of airfreight operations, regulations, and industry standards.
• Exceptional communication skills, both written and verbal, with a customer-focused approach.
• Highly organized, detail-oriented, and capable of handling multiple tasks simultaneously.
• Proficient in using Cargowise and Microsoft Office Suite.

What's on Offer

• Attractive salary and benefits package.
• Opportunities for career advancement and professional growth.
• A team-oriented and supportive workplace culture.

Contact

Kimberly Choo (Lic No.: R22109855 / EA No.: 18S9099)

Quote job ref

JN-122024-6610873

Phone number

+65 6533 2777

Michael Page International Pte Ltd | Registration No. 199804751N

Job Purpose:

The Workshop Service Coordinator will oversee workshop operations and coordinate mobile service engineers to ensure seamless maintenance and repair services for refuse trucks. This role includes managing team overtime, planning on-the-go assignments outside office hours, and maintaining high customer satisfaction.

Main duties include to manage the team to carry out preventive and corrective maintenance of machinery, industrial vehicles, heavy machinery and waste collection equipment.

Opportunity to develop as a professional within heavy duty machinery sector through continuous training programmes to ensure the necessary technical and organizational skills.

This position is integral to delivering high-quality, efficient service operations for Terberg Zenith's industry-leading waste management solutions.

Main Duties and Responsibilities:

Schedule and manage workshop maintenance and repair tasks for refuse trucks.

Coordinate with customers, technicians, to ensure timely job completion.

Plan mobile service engineers for emergency repairs or after-hours service needs.

Track and manage team overtime, ensuring compliance with company policies.

Monitor workshop and mobile service performance, ensuring adherence to safety and quality standards.

Maintain accurate records of service activities, parts inventory, and customer interactions.

Support the Aftersales Manager in addressing customer concerns Assist in diagnosing technical issues and ensuring technicians are equipped with the necessary tools and resources.

Accountabilities & Commitments Required

• Able to plan breakdowns after office hours and weekends, mostly on Whatsapp
• Commitment to join a growing company and take full responsibility to be part of a team

Knowledge required

• Technical background in vehicle maintenance, with experience in waste management equipment or heavy vehicles preferred
• Strong organizational and coordination skills, including scheduling and resource allocation
• Ability to effectively manage and track team overtime and work schedules
• Excellent communication and interpersonal skills to liaise with customers, technicians, and management.

Experiences required

• Minimum experience of 2 years in a similar job
• Experience with workshop management systems and mobile service coordination

Education / Qualifications

• Technical education
• Fluent in English
• Other laguanges

Job-related skills & abilities

• Class 3 driving licence
• Analytical Skills for problem-solving

Other requirements

• Customer Satisfaction, Aftersales, and Customer Service skills
• Previous experience in a similar role in the waste management industry
• Diploma or bachelor’s degree in engineering, Automotive Technology, or a related field is preferred.

Our client is a Science Service Provider. Due to their current expansion plan, they are looking for a Scientific Support Specialist to join their team, in hopes of developing the current high performing team. They are located in the West.

Job Responsibilities:

• Execute and qualify routine validated test methods on finished products, special projects, or specified testing in accordance with Standard Operating Procedures (SOPs).
• Record and submit all technical data into the work request management and submission system.
• Perform all tasks in strict compliance with the organization’s safety and quality standards.
• Follow work assignments provided by the Team Leader.
• Monitor, replenish, and manage laboratory samples, consumables, and reagent inventory.
• Accurately maintain and update equipment records and documentation.
• Conduct daily laboratory cleaning and perform routine equipment maintenance.
• Immediately report any product testing deviations, equipment malfunctions, or other laboratory issues to the Team Leader.

Job Requirement:

• Diploma in Sciences or Engineering.
• 0-1 year of laboratory experience with the ability to perform test methods efficiently and accurately.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

LAI CHAI LI | R24122162

Key Highlights

• Great exposure to the government sector
• Nearest MRT: Outram Park
• Working Hours: Mon- Fri (office hours)
• Salary:  Up to $3,100 per month
• Contract Duration: 6 months

Key Responsibilities

• Tech Ops Support: Address user feedback, enhance system functionality, test new features, and maintain a knowledge base.
• Quality Assurance: Conduct tests and validate system improvements.
• Documentation: Create and refine clear, comprehensive documentation for processes.
• Research: Explore tech trends to recommend feature improvements.
• Administrative Tasks: Manage financial records, coordinate meetings, prepare agendas, and perform ad hoc administrative support.

Key Requirements:

• Only Singaporean!
• Degree in Business Management or any related field.
• Experience in adminstrative support role will be a big plus!

Interested candidates please click "Quick Apply". We regret to inform you that only shortlisted candidates will be contacted for further discussion.

Venice Kang
Outsourcing Team

BGC Group Pte Ltd

Registration No.: R23117645
EA License Number: 05C3053

ARC Tier 1 is required to work in a secure ARC environment. ARC is a type of call center that specializes

in providing technical support or customer service for complex products or services. An ARC typically

employs highly trained and specialized agents who are knowledgeable about the product or service being

supported. They may also use advanced technologies such as artificial intelligence, chatbots, and

automation to assist with customer inquiries and support.

In addition to providing technical support, an ARC may also be responsible for proactive monitoring and

management of the product or service being supported, identifying, and resolving issues before they

become problems for customers. This can help to improve overall customer satisfaction and reduce

downtime for critical systems or services.

Overall, an Advanced Response Center plays a critical role in ensuring that customers receive high-quality

technical support and service for complex products and services.

ARC Tier 1 is responsible for provide first level technical support to customers. ARC Tier 1 will work

closely with ARC Tier 2, Team Leads & Technical Support Engineers to achieve this purpose. ARC Tier

1 is the first line of technical support. This team is responsible for basic customer

issues/enquiries/request/alert. It is the same as 1st Level support which provide basic technical or non-

technical support functions.

ACR Tier 1 functions and responsibilities (not limited)

 Respond to the incoming enquiries/incident/request/alerts (Call, Email, Webchat, EUP, IVR

handling, Monitoring consoles)

o 1st level troubleshooting of in supported systems

i.e. Workplace; Server; Network; Microsoft 365; Secure Access Service Edge; Point of Sale

o Security event monitoring

o Server and network availability and performance monitoring

o Password reset and unlock

o Perform log & route [to higher tier or Resolver Team(s)]

 Record and manage all transactions/ cases in Service Management System

 Broadcast notifications to the relevant parties

 Provide timely status update, follow up on cases escalated until closure within the service level

agreement.

Ensure daily tasks are executed according to the Standard Operation Procedure

Duties and responsibilities:

- Develop and maintain positive relations with tenants via regular and proactive communication.

- Manage tenants complaints and work to resolve them or provide feedback to Management

- Manage and schedule work order requests put in by tenants in a timely manner

- Coordinate with contractors for the works

- Respond to any emergencies promptly to minimise disruptions to tenant’s business

- Analyze current SOPs and make recommendations to the Management to improve operating efficiency

Requirements:

- At least a Diploma in hospitality preferred (Certified true copies of certificates must be presented)

- At least 2 years of experience

- Demonstrated proficiency with Microsoft Office like Excel and Google suite of products like Google Mail, Sheets and Calendar.

- Ability to organize and coordinate work efficiently and to set priorities in a demanding work environment.

- Strong verbal and written communication skills.

- Strong interpersonal skills.

- High levels of integrity

- Ability to work independently and as a productive member of a team.

- Ability to work under pressure and meet deadlines.

- Willing to be on rotational weekend duty and answer texts (eg Tenant complaints and enquiries) outside of normal office hours.

Rainbow Centre envisions a world where persons with disabilities are empowered, included and thriving in inclusive communities.

The Accessibility Services at Rainbow Centre aims to improve the quality of life of persons with disabilities through effective therapy and psychological services so that they can achieve their highest level of independence and lead thriving lives.

The Associate Psychologist, working as part of an interdisciplinary team under close supervision of the Senior or Principal Psychologist, will be responsible for the delivery of quality psychological services and may work across a variety of settings at Rainbow Centre (early intervention, schools, out-of-school hours care and community outreach services etc).

Critical Work Functions

• Clinical Services
  Assessment (informal or standardised): Select, apply and interpret psychological assessment methods and tools appropriate to the individuals and groupsIntervention: Develop psychological formulations that are informed by theories and evidences about relevant individuals, systemic, cultural and biological factors
  Documentation: Integrate, organise and document the essential facts and observations of a case in a manner that is clear, coherent and in the best interest of the client
• Service Administration
  Data Management: Maintain and monitor client records related to service utilization in accordance to organisational and professional requirements.
  Resource Management: Maintain inventories of equipment, materials and supplies.
  Health & Safety: Ensure that the health and safety policy is adhered to and all equipment are properly and safely stored and maintained for safe use.
• Continuing Professional DevelopmentEngage in and articulate reflection and evaluation in practice, including evaluating the impact of contemporary issues related to the profession and sector.
  Remain up to date and compliant with all relevant legislation, organizational procedures, policies and professional codes of conduct in order to uphold standards of best practice.

Requirements

• Honours Degree in Psychology (at least Second Class Upper)
• Preferably enrolled in Master’s Programme in Educational/Clinical Psychology with a recognized university
• Working experience in a special education setting will be a definite advantage
• Only Singaporeans and PR

Guest Relation Officer

5 days Mon to Fri 8am to 6pm
$2800 - $3000

Marina Bay Financial Centre (Downtown MRT)

Job scopes:

• To meet and greet visitors, lead them to appropriate room and do welcome script (covering use of meeting room system, restrooms, fire exits, etc)
• To attend enquires from staff/ courier services and receiving mails (recording & send email reminders)
• To offer the management staff / external guests the choice of beverages available and assist to serve / arrange staff to serve accordingly.
• To check on meeting room set up standards, floral arrangements, and report facility faults
• To provide accurate directions on meeting venues and office locations of various units (must know all facilities, locations, and operating hours)
• To have a list of amenities and facilities in the neighbouring area of CBD including operating hours, telephone numbers, etc
• To assist in the booking of executive meeting rooms
• To provide taxi booking services
• To have emergency guest amenities such as sewing kit, first aid kit, stationery, umbrellas
• To receive feedback from guests or staff on facilities and services
• To assist in overseeing events or VIP meetings at executive conference suite
• To coordinate and manage vendors / caterers onsite providing services to the VIP / executive events
• To assist managing rooms and submit reports on weekly release
• To assist in handling common & executive meeting room enquiries by phone / email / Teams

Tan Jia Jun | REG No: R23112681
The Supreme HR Advisory Pte Ltd | EA No: 14C7279

The Product Management Specialist supports organization-level projects covering a broad spectrum of topics and/or responsibility areas as assigned by the Director or Department Head.

Projects undertaken may be related to managing tools and IT solutions for RC programmes. new disability services, enhancing current disability services and innovation for achieving RC’s vision of thriving and inclusive communities.

The post-holder must be a quick thinking and multi-skilled professional with great communication, collaboration and multi-tasking abilities.

Key Result Areas

Product Management

• Engage and influence stakeholders to analyse and document organisational and users’ needs, and write user stories and product feature requirements for enterprise applications (e.g. HR Management System, Finance and Accounting System, Client progress outcomes tracking system).
• Plan and prioritise product features backlog for development, testing and deployment
• Support the sourcing of, contracting with and managing relationships with software development and IT vendors to meet the requirements of the project
• Project manage the development of the software application, including leading the user acceptance testing and technical discussions with vendors to resolution.
• Work cross-functionally to solve problems and to lead in implementing changes (technical, functional and operational) with stakeholders.

Application Development

• Code Google Workspace apps to automate tasks with Google Apps Script so as to enable effective management of Google Drive files and extraction of data from Google Sheets for reports
• Document and maintain the codes

Product Management Operations

• Manage Product Management plans and activities in each phase of the project including risk mitigation, quarterly budget planning and reporting and vendor procurement activities
• Continuously improve product management operations processes in order to adapt to evolving organisation goals, project objectives and strategic shifts

Job Holder Requirements

• Minimum Degree/Diploma holder in Computer Science, Engineering or similar field, or equivalent work experience
• Using Google Apps Script to enhance Google Workspace apps
• At least 3 years working experience in product development in enterprise or consumer applications or 3 years in a social service agency implementing change management initiatives
• Experience in coding with JavaScript will be a plus
• Track record of volunteering or serving the community including with public or non-profit organisations will be a plus

Rotational Basis - Work Hours & Possible Shift Patterns (Might be subjected to changes):

(1) 24/7:

1st shift - 7AM to 6PM

2nd shift - 11AM to 10PM

3rd shift - 9:30PM to 8AM

** this usually have 4 days/nights work followed by 3 days off

(2) Regular:

1st shift - 8AM to 5:30PM

2nd shift - 9AM to 6:30PM

3rd shift - 1PM to 10PM

**this is usually Monday to Friday, weekends off

What we are looking for:

Unix/Linux OS, Shell Scripting, SQL Queries, Control-M Job Scheduling

Job Objectives

• The specialized Group Application Support IT Production Support Engineer is responsible to support application wellness in production, investigate production issue raised, and respond to user with feasible workaround.
• Closely follow-up and monitor issue from investigation, pass relevant details to L2/L3 team. Clarify user queries.
• Make sure system availability as per SLA across countries for multiple applications / interfaces. Perform scheduled health check tasks across applications and raise alerts in case required.
• Able to work in shift-based environment, support implementations during bank’s green zone.

Job Responsibilities

• Investigate production issues, respond based on production defect severity SLAs.
• Manage and respond to users on timely manner.
• Log incident ticket for production issues and user queries
• Follow up on defect and incident closure and meet incident closure KPI.
• Make sure system availability as per respective agreed SLA.
• Ensure daily start of day (SOD) and end of day (EOD) execution for supported applications complete successfully.
• Provide support for annual Disaster Recovery (DR) exercise for supported applications.
• Provide support to System Engineers on server level patches / upgrade as and when applicable.
• Knowledge with 3rd party monitoring tools like Control-M, Genos, Splunk, SQL Monitor
• Knowledge with Market Data, and Genos monitoring setup and dashboard configuration
• Ensure application incident & task documentation is properly updated for each production release.
• Enthusiastic, hardworking, proactive and goal-oriented, with excellent communication and presentation skills, demonstrated professionalism and attention to detail.
• Proven ability to work and resolve production incidents under strict time constraints and provide workarounds using AS400/mainframe or Unix shell or DB scripts etc.
• Strong skills in AS400, Linux/Unix Shell scripting, MS SQL, Oracle, BMC Control-M Scheduler
• Good to have understanding and experience of ITIL methodology [service operation]

Requirements

• Prior hand-on production support experience of OPEN Systems/AS4000
• Good support knowledge in either one of the retail or wholesale payment or customer information systems
• Willing to work in onsite shift-support model [24*7]
• Hands-on experience in writing AS400 and SQL queries and parsing logs for issue investigation
• Hands-on experience in writing shell scripts (UNIX) and optimize incidents investigation.
• Strong written, oral communication skills and able to manage user.
• Ability to easily adopt to any technology / environment.
• 2 or more years’ production support experience in bank or financial vendors across multiple technologies / platform
• Be able to work in fast pace and high-pressure working environment.
• Willingness to work across platforms – UNIX / open, AS/400 and mainframe

Love interacting with people? Enjoy being organised and finding solutions with a smile? You could be one of us!

As a Full-Time Frontline Executive, you will have the opportunity to be an ambassador of The Alternative Story (T.A.S.). You will be in charge of engaging customers and providing administrative support to our customers and teachers. You will be the backbone of our centre operations where your traits of being detailed and service-oriented will enable you to excel in what you do.

You will work with vibrant people who value excellence and teamwork as much as you do. Here, your hard work will pay off and you will be given room to grow your skills and progress your career. Opportunities to progress to a supervisory role will be open to team members who are keen.

At the end of each day, you will feel fulfilled knowing that you have brought joy to our customers and helped to ensure the success of our day-to-day operations.

Required Qualifications

• Customer-oriented and communicative
• Meticulous and organised
• Proactive and self-motivated
• Able to work under pressure and time constraints
• Driven to make progress and produce excellent work
• Collaborative and willing to go the extra mile
• Holding at least GCE O-Level qualifications or equivalent

Preferred Qualifications

• At least 1 year of experience in customer service and administration (not a requirement but a plus)

Other Details of the Role

• Attractive compensation and benefits package
• Work schedule consists of 4 weekdays (includes Friday) and 1 day of the weekend (Sat OR Sun)
• 11.30am - 7.45pm (3 of out 4 days from Mon to Thurs), 1 pm - 10 pm (Friday), 8.30am - 5.00pm (Sat OR Sun)
• Work location will be at Ang Mo Kio Central OR Parkway Centre
• Commitment period of 1 year

COVID-19 Precautions

• Prevailing government-mandated measures and other related company policies apply

About The Alternative Story

We are an English and Creative Writing Tuition Centre for Primary School children. Since 2008, our passion has been to make learning come alive in our classrooms. We seek to inspire in our students a proficiency and appreciation for the English language that sets them up for success in academics and in life.

We have grown from a small shophouse operation to our current employee strength of over 60 teachers and support staff. We are actively looking for like-minded individuals to join our team.

To find out more, you may visit our website at www.thealternativestory.com.

Main Responsibilities

Application monitoring responsibilities

• Define and implement in coordination with the build team the needed application monitoring. Supervise and monitor daily and monthly chains and handle user request by working closely with project, infrastructure and production teams.
• Support overnight batches which take place during the Singapore Morning and early afternoon time to ensure that problems are swiftly analyzed and resolved to minimize down-time.
• Process and issue daily, weekly and monthly reporting on data quality of risk chain in which the activity is usually more intense on monthly run.

Incidents and Requests management (business users and others IT teams)

• Provide level 1 and level 2 application support to business users (trader, risk manager, market risk monitoring operator, back-office and middle-office analyst, market data administrator,…)
• Analyze and manage incidents/problems/requests.
• Problem management and continuous improvement
• Prepare and maintain knowledge base for each of the application in the scope of the team in coordination with the build team and the ops team.
• Collaborate with build team to assess the priority of the problem and follow-up the resolution, even contributing to the definition of long term solution.
• Provide non-functional requirement to the build team to implement monitoring as code whenever available.

The Support analyst should have a pro-active mindset in security, incident preventive measures, productivity and global improvement of the quality of service. Candidate should have a strong appetite in the capital market functional business.

Qualifications and Profile

• Candidates should have 5+ years experience in application support activity.
• ITIL certification.
• Good understanding of Capital Markets Domain and Exposure to Capital Market FO/BO systems
• Understanding of trade life cycle, financial products (Treasury, FX, Bonds, Credit, IRD…)

Should be able to do

• SLA & KPI management, client communication & interaction
• Predictive analysis, consulting, escalation management
• Risk analysis and project execution
• Appetite for continuous improvement and automation.
• Strong knowledge in XML, SQL, PL/SQL, MQ, CFT and Control-M.
• Knowledge of monitoring solutions (E.g ITRS Geneos, Elastic Search)
• Excellent communication and interpersonal skills.
• Strong analytical and troubleshooting skills.
• Ability to work well under pressure.
• Autonomous, self motivated and excellent team player.
• Strong perseverance and diligence towards attaining goals and effective time management.

Optional

• General banking and finance understanding and knowledge
• Experience in reconciliation system like Intellimatch

Responsibilities:

• Clean and sanitize all areas of the clinic, including waiting rooms, examination rooms, and restrooms.
• Emply trash receptacles and dispose of waste in a proper manner.
• Sweep, mop, and vacuum floors to maintain cleanliness.
• Restock supplies such as paper towels, soap, and toilet paper.

Requirements:

• Able to work at least 3 days a week, 5 hours a day.

Others:

• $11/hours
• Defu Lane / Hougang

Job Scope:

Programme and operational support

• Liaison with 2 external vendors on tracker distribution operations and logistical needs e.g. monitoring stock inventory levels, resolving operational/customer care issues that are escalated
• Perform reconciliation of tracker issuance numbers, conduct investigations and rectifications on errors or discrepancies, and update record keeping ensuring 100% accuracy
• Update key monitoring statistics, such as issuance numbers, appointment related datasets, utilisation rate of fitness wearables on a weekly or monthly basis for reporting
• Ensure timely submission of documentation and reports by client vendors on a daily, weekly, or monthly basis as required.
• Conduct monitoring on vendors’ performance indicators and follow-up on non-compliance or non-performing areas
• Assist in contract management matters, including billing and budget tracking matters
• Work with internal and external stakeholders to develop, update and enhance Standard Operating Process (SOPs) and Frequently Asked Questions (FAQs) to resolve operational issues so as to increase efficiency and improve customer journey
• Coordination and basic secretariat support for biweekly meetings with internal and external stakeholders
• Perform on-site audits or checks on the operations and processes, if required

General administrative support

• General administrative work such as data entry and record keeping as assigned or required by the department. This may include customer care operations.
• On a to-need and ad-hoc basis, to support on-site operations for client programmes (e.g. mass fitness wearable distribution events)

Working Arrangement:

Location: Outram Park

Contract Duration: 6 Months

Job Requirements:

• Good excel skills
• Meticulous and comfortable working with numbers
• Operation work experience

EA License No.: 96C4864

Reg. No.: R22110485

WhatsApp: +65 90820021 (Kyler)

Email: [email protected]

Location: Tuas View Circuit, Singapore Company Transport / Transport Allowance ($120) if candidate possess own transport
Monday to Friday (8am to 5pm)
Basic: $3000 to $3600

Requirements:
Diploma holder and above
At least 2 years relevant experience preferred

Responsibilities:

• To receive all inquiries, take note of the caller’s particulars such as name, position, Company, telephone and facsimile numbers, and other relevant details for subsequent follow-up by sales staff.
• To assist in preparing proposals based on verbal or written information provided by the Sales and Marketing staff.
• To prepare invoices, monthly reports for consolidated billing.
• To maintain and upkeep the filing system and software on all aspects of waste information.
• To assist Customer Service Manager to ensure smooth daily operational in the team.
• To assist Customer Service Manager and Director – Sales in matters relating to customer care (feedback and complaints), collate market intelligence and marketing communications.
• To update customer database in respect of customers and potential customers.
• To coordinate with the various departments, i.e. logistic and operations dept to ensure customers’ requirements are met.

The Supreme HR Advisory Pte. Ltd | 14C7279

Gan Kai Le | R23112683

Hourly Salary: $15~$18

Our Client Profile:

Embark on a culinary journey with us at our Japanese Izakaya/Omakase style restaurant in the heart of Tanjong Pagar/Outram Park area. We are seeking one dedicated part-time service crew member to help bring authentic flavors of Japan to Singapore. This role is ideal for those who prefer flexible work arrangements and are eager to further their expertise in a vibrant and fast-paced environment.

Job Responsibilities:

• Welcome guests and guide them to their tables
• Taking orders and delivering food and beverages to customers
• Preparing simple dishes if required (e.g. house salad)
• Assist with setting up the tables and clearing any dirty plates and utensils
• Offer recommendations regarding the menu should enquired
• Communicate order details to kitchen staff
• Attend to cash register if needed
• Maintain cleanliness and order, adhering to health and safety regulations at all times
• Perform any ad-hoc duties as assigned by the management

Job Requirements:

• Minimum of 1 year of experience in an F&B, preferably with exposure to Japanese cuisine.
• Able to work evening shifts
• Strong teamwork skills, with the ability to work effectively in a dynamic and fast-paced environment.
• Excellent communication and interpersonal skills.
• Commitment to maintaining high standards of cleanliness and hygiene

Tourlife Consultants Private Limited (23C1476)
Leading Recruitment Firm in Singapore

Kylie Ng (Reg No: R24121757)

• 5 Working Days
• 830am - 530pm
• Up to $2800
• Island-Wide

Job Description:

• Handling of general customers’ enquiries and feedback through the various channels (e.g. Emails, Phone calls and social media).
• Provide knowledgeable reply to questions related to product, pricing and stock availability.
• Resolve customers' complaints in accordance with company's policies.
• Follow up with respective departments on status of solutions to customers' request and complaint.
• Maintain accurate records of customer interactions.
• Review and compile compliments and complaints report.
• Presentation of Monthly Customer Service / Loss Prevention Report.
• Undertake / support company events.

Requirements:

• Minimum Diploma in any discipline.
• Preferably with 2 to 3 years of customer service experience in service environment.
• Knowledge of SAP and Case Trust is an advantage.

Interested applicants can send your resume to Whatsapp 89503567 (Jennifer) and allow our consultant to match with our clients.

Jennifer Tay

R22111564

The HR Ecology Pte Ltd

Job Responsibilities

· Responsible for handling front office reception and administration duties

· Greet customers and answer all customers’ enquiries

· Perform for scheduling appointment calendar and sending reminders appointments to customer

· Generating and compiling of daily sales reports

· Perform outlet stock-take and other ad-hoc duties

· Perform cashiering duties such as payment collections.

Requirements

· Basic knowledge of Microsoft Word and Excel

· Good interpersonal and communication skills

· Passion for customer service

· Excellent telephone etiquette

· Preferably with experience. No Experience are welcome as training will be provided.

· Must to able to commit to retail hours and weekends.

Benefits

· Medical & Dental Benefits

· Location near MRT

· Joining Bonus: $3000

Employment Type: Full-time

Job Description:
We are seeking a proactive and detail-oriented Social Media Customer Service & Fulfillment Administrator to join our team. This role is crucial in managing customer interactions, overseeing e-commerce operations, and ensuring efficient order fulfillment. The ideal candidate will excel in providing exceptional customer support, maintaining accurate records, and coordinating logistics to meet deadlines.

Key Responsibilities:

1. Customer Support: Respond to customer inquiries and complaints on social media and e-commerce platforms promptly and professionally.
   Provide updates on order statuses and resolve customer issues efficiently.
   
2. Product Listings & Inventory Management: Create and update product listings on Excel and various e-commerce platforms.
   Track inventory levels and prepare regular reports to ensure stock accuracy.
   
3. Order Fulfillment Coordination: Prepare documentation for orders and coordinate pick-and-pack services.
   Arrange 3PL delivery services, monitor shipments, and ensure timely fulfillment.
   
4. Sample Preparation & Delivery: Prepare and arrange delivery of samples for live-streaming events and promotions.
   Maintain detailed records of all sample movements.
   
5. Financial Tracking & Reporting: Manage payments to suppliers and third-party vendors, ensuring timely processing.
   Generate monthly expense reports for management review.
   
6. Administrative Support: Produce operational and ad-hoc reports as required.
   Support management with additional tasks to ensure smooth daily operations.
   

Qualifications & Skills:

• Strong communication and customer service skills.
• Experience with e-commerce platforms and order fulfillment processes.
• Proficiency in Excel for data entry, reporting, and inventory tracking.
• Detail-oriented with excellent organizational and time-management skills.
• Ability to work independently and as part of a team in a fast-paced environment.

What We Offer:

• Competitive salary
• Opportunity to grow within a dynamic team
• Hands-on experience in e-commerce and social media operations

How to Apply:
Submit your resume and a brief cover letter highlighting your relevant experience to [email protected]. Applications will be reviewed on a rolling basis.

Join us in delivering exceptional service and driving the success of our e-commerce operations!

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Include the following. Other duties may be assigned:

Document Control System:

• Support Quality function in reviewing all documents inclusive of LHRs, Inspection Reports, Shipment Reports etc.

• Assists personnel in the creation of Engineering Change Order (ECO) packets for compliance with established requirements. Reviews all such packets, resolves issues with the initiator of the change, and enters the document into the Document Control System timely.

• Reviews and maintains all Quality reports, Validation Protocol reports, records etc. as defined by applicable regulations and standards plus complying to up to date manufacturing processes.

• Ensures that the current revision of a controlled document is clearly defined in order to preclude the use of non-applicable documents and promptly removes any obsolete documents from all points of issue or use.

• Train relevant personnel on documentation standards and practices (SOPs), maintain and update the training matrix.

• Review and approve all suppliers of components, raw materials, products, and services which become part of the final product and which directly affect the product quality.

• Maintenance of all applicable records of activities within the Quality System which ensures traceability, accuracy, quality, integrity and accessibility.

Others:

• Undertake any other responsibilities assigned by superior(s) from time to time.

Position Qualifications

Education and/or Experience:

• Diploma or similar field with minimum of 3yrs of progressive Document Control responsibility preferably in the medical device industry.

• Medical Device Manufacturing experience with knowledge of catheter production techniques is preferred.

• Candidate with good Quality Skills of Document Control experience and Engineering background would be considered.

Other Skills:

• Knowledge of GMPs, ISO 13485 and the Medical Device Directives;

• Ability to work with all levels of Company personnel

• Expert in Microsoft Word, Excel and Power Point.

• Quality Skills:

▪ Self-directed and Detailed orientated.

▪ Ability to work independently and being highly motivated.

▪ Dependable and trustworthy.

Work Environment

Controlled Environment (Class 100K cleanroom) and office area.

Position Title : Admin (Education Centre)
Location : Hougang
Working days: 5 days (Wednesday to Sunday)
Centre is off on Monday & Tuesday (Both weekend need to work)
Working hours : 44 hours per week varies, weekdays end latest 9:30pm , weekend 6:30pm
Salary : $1,800 - $2,500

Interested applicants can also send your resume to WA:+65 8839 3566 (Ms Angel) and allow our Consultant to match you with our Clients.

No Charges will be incurred by Candidates for any service rendered.

LIEW ONN KEE REG NO : R22108518

THE SUPREME HR ADVISORY EA NO:14C7279

Job Description :

• Will carry out co-ordination of classrooms, worksheets organisation and arrange replacement classes.
• Communication with parent/guardians of students with regards to school admin matters (Whatsapp company mobile provided for use on premise.)
• Patient and willing to follow work guidelines and structure.
• No finance functions required. eg (no bookeeping, billing, collections or secretarial functions etc.)

We are seeking a skilled IT Support Technician to join our team and provide technical assistance and support for end users & partners. The ideal candidate will have a technical background, excellent troubleshooting skills, and the ability to communicate effectively with users at all levels.

This role will involve resolving technical issues, installing and configuring hardware and software, and providing technical guidance to junior product support staff.

Key Responsibilities:

• Provide technical support and assistance to end users via phone, email, remote tools, and in person.

• Troubleshoot and resolve hardware, software, and network issues escalated from Level 1 support.

• Install, configure, and maintain desktops, laptops, printers, and other end-user devices.

• Diagnose and resolve technical problems related to operating systems, applications, and company’s brand product.

• Collaborate with customer’s IT teams to escalate and resolve any complex technical issues in a timely manner.

• Document all support activities, including troubleshooting steps, resolutions, and user interactions into the system.

• Provide training and guidance to end users on the use of hardware, software, and systems. (Ad-Hoc)

• Perform software updates, patches, and system upgrades as required to ensure security and stability.

• Assist to maintain inventory of hardware and software assets, including tracking and managing equipment and licenses. (Ad-Hoc)

Qualifications:

• 1~2+ years of experience in a L1/2 desktop support role or similar position. (Preferably but training provided too)

• Experience troubleshooting hardware, software, and network issues in a Windows environment.

• Knowledge of Active Directory, Group Policy, and other Windows domain services (Preferably but training provided too)

• Familiarity with remote desktop support tools and techniques.

• Excellent communication and interpersonal skills, with the ability to interact professionally with users at all levels.

• Strong problem-solving and analytical skills, with attention to detail.

• Ability to work independently and collaboratively in a fast-paced environment.

Soft Skills:

• Self learner & team player

• Proactive and strong analytical skills

• Quick Learner

Responsibilities:

• Vendor and Customer Management:Manage relationships for selected AMS partners.
  Serve as the point of contact for clients’ issue escalation, resolution, and project initiation.
  Collaborate with business units and AMS support partners to meet business demands.
  
• Operations Management:Oversee day-to-day AMS support operations, including incident management, change management, problem management, and service requests.
  Ensure adherence to SLAs, generate status reports, and maintain dashboards.
  Drive the transition of projects to support.
  
• Process and Standards Development:Develop and enforce efficient procedures, processes, and guidelines.
  Follow applicable standards, methodologies, and best practices for system maintenance and support.
  
• Stakeholder Communication:Provide proactive status updates to relevant stakeholders.
  Strengthen customer relationships to enable cross-selling or upselling of SAP products and services.
  

Qualifications and Experience:

• Experience:3-5+ years of experience as a Service Delivery Manager in SAP AMS operations.
  Hands-on SAP functional (Logistics module) or technical consulting experience in projects or support services.
  Proven ability to manage customer stakeholders, including business users and IT managers, as well as external vendors.
  
• Skills:Proficiency in incident management, change management, problem management, and service delivery metrics.
  Experience in SAP AMS support operations, including SLA management and report generation.
  Strong understanding of project-to-support transitions.
  

About MyQueen:

We are seeking Staff Nurses passionate about mummy and baby care to join My Queen. My Queen is the 1st prenatal and postpartum wellness centre located in Sentosa, supported by a medical team. We aspire to provide prenatal and postpartum care for our quintessential women, to empower and support modern women in their maternal journey.

We strive to educate our mummies on topics varying from breast care to infant care. Marrying modern knowledge and traditional cultural insights by maternal-infant experts, we would like to deliver a blended maternal care model that emphasizes parental bonding and positive emotional wellbeing. We believe in a Happy Mum, a Happy Baby.

To learn more, please watch a short video about what we do here or visit our website here.

As a Staff Nurse (Maternal Healthcare), you will learn from our Clinical Nursing Leader (RN) to execute effective delivery of optimal care to our customers. You will need to assist our Clinical Nursing Leader(RN) to coordinate teaching and counseling plans to help meet customers’ & family's complex needs where appropriate.

• Uphold Company’s vision and mission.
• Effectively communicate our center’s nursing standards, policies and procedures and ensures these are well understood, accessible and complied by the junior health care assistants/basic care assistants.
• Assist Clinical Nursing Leader to incorporate nursing care policies and procedures in our center.
• Assist Clinical Nursing Leader to review and update relevant nursing care policies and procedures that can be implemented in our center.
• Conduct customers’ rounds to promote and maintain healthy customer satisfaction levels.
• Conduct one-one essential trainings to customers, to ensure that they are comfortable in the stay within the center.
• Act as mentor, coach & counselor to junior health care assistants/basic care assistants.
• Assist Clinical Nursing Leader in regular trainings for junior health care assistants/basic care assistants to ensure competency level of the staff.
• Ensure there is a robust Workplace Safety & Health culture within the team.
• Work effectively with other team members within the same center.
• Perform other assigned duties.
• Able to do Shift Work

A Successful Candidate should have/be:

• At least a Diploma in Nursing or equivalent (recognised by Singapore Nursing Board)
• Good working attitude with ability to work in a team
• Good communication and interpersonal skills
• Courteous and exhibit genuine concern for patients

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

About Local Service Team

TikTok Local Service Team's goal is to deliver user-facing products based on the location that connects people with places, localized content, and service in the real world around the globe.

Responsibilities

- Design and implement user-facing features of TikTok mobile application using the latest technology.

- Collaborate with design and product teams to create a world-class mobile experience.

- Improve system design and architecture to ensure high stability, performance and reliability of the product.

Qualifications

Minimum Qualifications

- Bachelor degree in Computer Science or equivalent majors with experience in native iOS or Android development

- Strong understanding of software development principles, capabilities and limitations of iOS or Android platform.

- Minimum 3 years of relevant work experience from a large-scale internet company

Preferred Qualifications.

- Great to have hybrid development experience.

- Deep understanding of computer architectures, data structures and algorithms.

- Have good team communication and collaboration skills.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.