Job Responsibilities:

• Technical Support: Provide technical assistance and support for incoming queries and issues related to computer systems, software, hardware, and IT related devices. Troubleshoot, diagnose, and resolve issues.
• Troubleshooting and Issue Resolution: Quickly assess technical issues, diagnose problems, and determine the best solutions to address user inquiries. This includes software troubleshooting, application errors, and system configuration issues. Interact with users to understand the issues they face and provide timely solutions. Maintain a positive, customer-focused attitude.
• Audio & Video System Support: Manage the setup and troubleshooting of audio and video conferencing systems, ensuring smooth operation for meetings and remote communication.
• Ticket Management: Log all support requests in a ticketing system, track the progress of each ticket, and ensure timely resolution or escalation when necessary.
• Escalation of Unresolved Issues: Direct unresolved or complex issues to the next level of support personnel or related teams when required, ensuring that escalated cases are managed with continuity and efficiency.
• System Monitoring: Continuously monitor system performance and proactively address potential issues to ensure smooth operations. Report incidents and suggest preventive measures.
• Software and Hardware Setup: Install, configure, and update software and hardware as required by the organization. Maintain an inventory of all IT assets.
• User Account Management: Set up and manage user accounts, permissions, and passwords, ensuring security protocols are followed.
• Documentation: Maintain detailed records of all IT issues and solutions for future reference. Create user manuals or guidelines when necessary.
• Training Manual Creation: Write clear, user-friendly training manuals and support documentation to aid customers and employees in resolving common technical issues and using new applications effectively. Provide training sessions or guidance to end-users on common issues, new software, or equipment usage.
• Network and Security Assistance: Assist with basic network troubleshooting and basic security issues, such as network connection, virus removal and adhere to organizational IT security policies.
• System Updates and Maintenance: Perform regular updates, backups, and maintenance on IT systems to keep them running efficiently.
• Additional Ad Hoc Assignments: Take on other ad hoc assignments as assigned, including tasks such as inventory tracking, assisting in the onboarding process, and preparing reports on common support issues.

Job Requirements:

• Diploma in Computer Science, Engineering or any related discipline
• Good knowledge of System Administration and Networking
• Possess at least 1 year of network experience
• Meticulous, good interpersonal and communication skills.
• A team player and willing to learn.
• Able to work independently or with little supervision

Collaborating with the client Business units to co-plan, manage, communicate and execute events to meet the client’s objective and goals
Providing workplace insights and FM knowledge of events management and planning, including but not limited to F&B, tech requirements, vendor support, guest experience
Curate a welcoming and collaborative community environment that supports an inclusive culture for our employees
Support and guide our employee community on how to use our amenities to help them maximise their productivity in the workplace

• Formulate a monthly calendar of events and implementation plan
• Build and maintain Standard Operating Procedures
• Organize facilities and manage all event’s details such as decor, catering, entertainment, transportation, location, invitee list, special guests, equipment, promotional material etc.
• Providing outstanding customer service and organize memorable events that exceeds client expectations
• Propose ideas to improve event and service quality
• Develop an event planning process that is simple to adopt and implement
• Assist in the coordination of event orders with client, team and vendors
• Develop and manage the vendor network
• Meetings and Conferences: Overseeing internal meetings, conferences, seminars, and workshops for employees and clients.
• Corporate Event: Assisting in corporate events between company and stakeholders.
• Layout and Setup: Plan and setting up of tables, chairs, decor, and any necessary equipment such as audio-visual systems or presentation materials.
• Technology Integration: Setting up and managing audio-visual equipment for presentations, speeches, or entertainment.
• Food and Beverage Service: Coordinating with the delivery, setup, and service of food and beverages during the event,
• Guest Experience: Ensuring guests feel welcomed and comfortable throughout the event, providing necessary information and assistance as needed.
• Internal Coordination: Working closely with departments like HR, facilities management, marketing and the different service lines to coordinate and ensure seamless execution.
• Cleaner Coordination: Coordinate with the cleaner to start the cleaning process promptly. Ensure they have clear instructions on what needs to be done.
• Furniture and Equipment: Arrange for the removal and storage of furniture and equipment used during the event. This includes tables, chairs, AV equipment, etc. Ensure that everything is returned to its original layout and condition.
• Review cleaners’ deployment and duties to optimal use of manpower.
• Regular inspection for conformance to service standards and expectation of cleanliness, waste management, landscape and pest control.
• Investigates complaints regarding housekeeping service and equipment and takes corrective action.
• Monitor the cleaners’ schedule and ensure that they carry out their duties accordingly

Outbound Call Associate

• Proactive contact and engage customers to gather critical information through survey, telemarketing activities

• Meet and achieve the individual and company’s key performance indicators

• Acquire a strong knowledge of the products and services, culture and processes

• Provide quality customer service and prompt follow-up to customers over the phone and/or email

• Listen to customers’ needs, probe to redirect to the intent of the question and offer alternative solution

• Resolve customer queries efficiently and escalate issues promptly

• Submit regular reports to Team Lead and propose new ideas and strategies to improve work performance

• Other duties as assigned by Team Lead and/or Branch Head

Front Desk Floater – Customer Service Associate

• Flexible to be deployed to various locations around Singapore: Careers Connect (Woodlands/Paya Lebar), etc.

• Proactive manage all front desk duties over the counter, phone and email

• Identify, profile and tier customers to the types of services that are relevant to their needs

• Ensure smooth customer transactions at all times and provide quality customer services

• Perform administrative duties, manage appointments and register customers

• Prepare room logistics and necessary materials

• Other duties as assigned by Team Lead and/or Branch Head

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Please submit your updated resume in MS Words format by using the APPLY NOW BUTTON,

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.

Linda LIM
Registration Number: R1221302
EA Licence No: 06C2859 (MCI Career Services Pte Ltd)

MOE-registered private school, established since 2005, CMA Singapore is the master franchisee of CMA International. CMA specializes in two-hand abacus mental arithmetic and focuses on offering a credible teaching system that emphasizes on total brain development. With multimedia and teaching resources backed by an experienced management team and dedicated teaching professionals, CMA is one of the world’s fastest growing mental arithmetic training institutes.

Our goal is to help every child unleash his mental potential through our unique and proven two-hand abacus mental arithmetic methodology. To date, CMA Singapore has 18 outlets island wide and continues to expand into new territories.

Management Trainee

As a Management Trainee, you will complete a two-year program designed to give you broad experience in both the Teaching and Operations departments, starting with classroom teaching and moving into operations management.

RESPONSIBILITIES:

1. Teaching Department:

· Classroom Teaching: Train in abacus methodologies, assist with lessons, and gradually take on full teaching responsibilities, including lesson planning and student feedback.

· Curriculum Development: Contribute to the design and updating of teaching materials.

· Parent-Teacher Communication: Assist in parent-teacher meetings and workshops, learning effective communication strategies.

2. Operations Department:

· Centre Operations: Manage enquiries/feedback, student enrollment, class schedules, and administrative tasks.

· Marketing & Promotions: Support marketing strategies, event planning, and promotional campaigns.

· People Management: Learn staff management basics, including scheduling and performance monitoring.

Requirements:

· Bachelor’s degree in education or business.

· Strong communication and interpersonal skills.

· Passion for education and willingness to learn.

Interested candidates, please send in your full resume, including expected salary to: [email protected]

The Coconut Club is a Singaporean restaurant that celebrates coconut milk as the lifeblood of our cuisine, over our signature Nasi Lemak or sharing plates. With community at its core, The Coconut Club prioritises an inclusive and diverse culture.

The Coconut Club is part of The Lo and Behold Group, a hospitality company known for its ability to create timeless destinations and thought-leading experiences.

As a team, we are very passionate about the potential our industry has in shaping a city and take great pride in grooming the next generation of hospitality leaders. We build career paths around the individual, develop training modules both in-house and out, and design incentives and recognition programmes to ensure that good work always pays off.

For its efforts, the group has been recognised as a Human Capital Partner with the Ministry of Manpower, a “Great Place To Work” (2022, 2023) and one of AON’s Best Employers. Wherever you are on the team, whatever your definition of success, we’ll set you on the right path.

This role is one of very few positions that are primed to directly influence the guest experience. You will directly be able to ensure that our guests leave happy and satisfied with the service and experience at our restaurants—especially being able to identify unique opportunities to delight in the day-to-day service.

You’ll be in-charge of:

• Building and maintaining relationships with guests
• Order taking & menu description
• Up-selling products based on your extensive product knowledge
• Ensuring guest satisfaction by being proactive in service operations
• Improving procedures and systems

We love people who:

• Go above and beyond to make someone else's day
• Are thoughtful and kind, while upholding high standards
• Own outcomes and drive solutions
• Are ever-curious and always learning

Benefits:

We believe in taking care of our people, so they can take care of others. We recognise and support each individual through our TLBG Partnership Programme (a monthly sales incentive), medical and insurance coverage, employee dining discounts across our venues, celebrations for each individual’s key milestones, as well as one month sabbaticals for long-service individuals.

Take an inside look at our culture or find out more here.

https://www.lobehold.com/playbook

https://instagram.com/tlbg.openarms

Should your application progress to the next stage, we will be in contact to arrange an interview.

Benefits:

• Basic Salary up to $3,500 with yearly increment based on performance.
• Commission is uncap
• Medical & dental benefits
• Working shift pattern: 6/5/6/5 pattern (44 hours per week)

Job Description:

This is a full time role for a Sales Manager located in Jurong / Bedok. Our client offers the best hair loss treatment & solution for men & women. We are the leading hair centre in Singapore specialising in TCM-based solutions. You will be responsible to achieve both the outlet’s and your personal sales targets. You will be responsible for evaluating progress towards these targets and implementing necessary solutions. Additionally, you will manage daily outlet operations, which includes handling customer complaints, motivating staff, providing guidance and coaching, and managing paperwork. You will also oversee outlet personnel duties and human resources responsibilities, such as managing annual leaves and shift schedules.

Qualifications:

• Min 3 years experience in Beauty industry

Location: Outram Park / I12 Katong

Working Hours: 5 / 6 days package available

XI TANG Singapore is an authentic Hongkong style dessert cafe that serves a menu which includes:
● Main Courses
● Hot & Cold Desserts
● Drinks

Job Responsibilities:

●Preparation for opening and closing of shop
● Serve food and beverages promptly and courteously
● Clear and reset tables after guests have finished dining.
● Maintain brand and outlet SOPs to enhance productivity and service quality across all outlets
● Ensure compliance to food safety, hygiene and sanitation standards

Job Requirements:
● Singaporeans and PRs only
● SFA Basic Food Hygiene Certification is required
● Good customer service and willing to learn attitude

Staff Benefits:

Benefits:

• Basic Salary up to $6,000 with yearly increment based on performance.
• 5.5 Days (Monday to Friday, 8am to 5pm)/(Saturday, 8am to 12pm)
• Our company emphasises on good career progression

Job Description:

This is a full time role for a Senior Service Engineer (Ship Cranes) located in Jurong East. Our company is an international crane & deck machinery repair specialist and offers crane and deck machinery related repair services and parts supply to the Merchant Marine- and Offshore industry and you will be responsible for field service tasks, including troubleshooting and repairing deck cranes, grabs, windlasses, hatch cover hydraulics, and davits.

Qualifications:

• Min 5 years' experience sailing as Electrical Officer on bulkers equipped with deck cranes and has carried out troubleshooting and repairing Marine Cranes, Windlasses & other hydraulic systems on board,
• In-depth knowledge and understanding of PLC controlled electro-hydraulic cranes & hydraulic machinery.
• Able to read and comprehend electric and hydraulic diagrams.
• Able to independently troubleshoot electrical, hydraulic and mechanical problems.
• Able to supervise a team of mechanics and carry out large repair projects as Lead Engineer on board, on voyage and in Ship Yards.
• Able to write technical reports and able to communicate with owners' representatives.
• Previous employment as service engineer with one of the leading deck crane manufacturers will be an added advantage.
• Experience with variable frequency drives (VFD) will be an added advantage

Job Description:

• Perform intake assessment and review of day care clients and oversee Multi- Disciplinary Meetings for reviews of clients including Day Rehab clients.
• Supervise daily routines such as meal preparation, serving of meals, preparing clients for activities conducting of activities, reviews of clients and cleaning duties of care staff.
• Work with centre nurse and care staff to ensure clients specific needs (ADLs) are met and communicated to the team.
• Co-ordinate and plan programmes and services with internal and external stakeholders.
• Direct, guide and participate in the orientation and training of new staff and provide ongoing training and monitoring of care staff in the area of provision of care to day care clients and clients with dementia.
• Take charge of daily operations, and care provisions of clients, supervise and deploy staff to ensure operations of SCC is safe and effective.
• Take charge of incidents in the centre related to staff, clients and volunteers to ensure that the incident is resolved, reported and follow-up.
• Work with Centralised Team to ensure accurate billing and charges for clients and follow up on staff related matters.
• Work with Cluster Lead to ensure financial sustainability of the centre.
• Ensure accurate and timely documentation of communications, assessment and processes
• Carry out other responsibilities and duties as assigned from time to time

Job Requirements:

• Recognized degree in a healthcare discipline, eg. nursing or allied health.
• A minimum of 5 years’ experience in clinical area such as acute or community hospital.
• Preferably at least 2 yrs in leadership position.
• Good knowledge of the health care environment and service processes is important.
• Experience in community care provision is an added advantage.
• Integrity, highly motivated, a team leader and able to maintain

1 Year Contract (extendable/convertible)

Responsibilities:

• Responsible for ensuring that all desktop data bearing assets are managed in accordance with clients policies and procedures throughout the IMAC (Installs, Moves, Add and Changes) lifecycle.
• Assist Infrastructure Service Manager in the region to manage/advise the local team whose remit will include the receipt, building, configuring, installing, moving, break-fixing and decommissioning desktop assets as well as inventory and stock management.
• Provide support and assistance on the asset disposal process and partner with different teams that involved.
• Provide project management services for all Install, Move, Add and Change (IMAC) within a building and minor space reconfiguration project.
• Provide comprehensive move coordination services to support the scheduled relocation of workspace contents and associated personal items.
• Responsible for planning, coordinating and execution of all move related activities.
• Provide administration of the contract for construction and manage the assigned vendor.

Job Requirement:

• Degree in Telecommunications, Electronic Communication, Information Engineering or relevant discipline.
• 4 years or above working experience in networking/ engineering Position.
• Have a good understanding of Networks, IP addressing and Voice Infrastructure.
• Ability to identify accurately all types of desktop hardware.
• Good working knowledge of the Microsoft Office Suite
• Good working knowledge of commonly used software packages

If the above role is a good fit for you, or if you know anyone who might be good for the role, please get in touch with an updated CV and I'll be in touch!

EA Reg Number: R1660446

EA License Number: 07C3924

Company Registration No: 200609504D

Job Description:

• Liaise with referral Source/ Agency for referrals related matters such as obtaining sufficient information (past medical history, social reports etc) for referral screening, other contacts for nonresponsive contacts.
• Screen referrals for right siting of services according to the criteria
• Contact clients or caregivers to clarify services and needs which includes financial assistance, transport, escort etc.
• Schedule appointments for admission assessment accordingly and update centres of the referral status.
• Conduct pre-admission counseling which includes explaining the service terms and fees to the clients or caregivers, clarifying their concerns if any.
• Raise referrals to other service providers.
• Provide reports to the management on referrals status and centre vacancies for monitoring and reporting purposes.
• Support the onboarding of new staff in centre-based administrative processes.
• Support other functions of HQ where necessary.
• Carry out other responsibilities and duties as assigned from time to time, e.g. coverage duties at centres and HQ.

Job Requirements:

• Diploma in relevant fields or equivalent
• At least 3 years of relevant working experience in the healthcare industry or good understanding of health-care related services.
• Proficient in Microsoft Office (Word / Excel / Powerpoint) and Google Drive or equivalents
• Meticulous, independent, accountable & comfortable adapting to changes
• Excellent oral and written communication, and interpersonal skills
• Proactive, driven and have team player mind-set

• Benoi
• Salary Range : $2500 - $3000
• Contract till July 2025
• Monday to Friday (7.30am to 5pm)

Job Description

• Perform IT inventories check and update of Assets in TrackCSM
• Provide Administrative support for IT Assets and Maintain Records of IT equipment
• Perform PC setup, installation and deployment
• Perform Windows 11 upgrade

Job Requirements

• Minimum Diploma in IT
• Fresh graduates are welcome to apply as training will be provided.

If you are interested, please click "Apply Now".

Thank you for your application and we regret that only shortlisted candidates will be notified.

“By sending us your personal data and curriculum vitae (CV), you are deemed to consent to P-Serv Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.p-serv.com.sg/priv.... You acknowledge that you have read, understood, and agree with the Privacy Policy.”

P-Serv Pte Ltd

EA License No: 90C3494

Uma Maheswari | Registration No. R2092012

You may also reach me at + 65 81278347 for further information.

Responsibilities:

1. Supervision & Safety:

Ensure the safety and well-being of students during care hours, including monitoring activities and managing behavior.

2. Academic Support:

Assist students with homework, revision, and other academic tasks.

3. Activity Planning:

Organize and conduct recreational, enrichment, and character-building activities to engage students meaningfully.

4. Communication:

Maintain open communication with parents and guardians regarding students’ progress, behavior, and any concerns.

5. Administrative Tasks:

Record attendance, manage program schedules, and ensure compliance with safety and operational guidelines.

6. Environment Maintenance:

Keep the student care center clean, organized, and conducive to learning and recreation.Deliver the Mi Buzz Student Care Programme and activities developed by our in-house curriculum specialist.

7. Attend to any operational issues:

Address operational personnel concerns related to School Care service and curriculum.

Requirements:

• Experience:

Prior experience in teaching or caring for children in an educational setting is preferred.

• Language Skills:

Proficiency in English. Proficiency in additional languages such as Mandarin, Malay, or Tamil is advantageous.

• Passion:

Demonstrate a genuine passion for working with children and promoting their holistic development.

• Communication:

Exhibit excellent communication skills in both written and spoken English. Ability to communicate effectively with students, parents, and colleagues.

• Patience:

Display patience and empathy when dealing with children of varying ages and needs.

• Team Collaboration:

Work effectively within a collaborative team environment, supporting colleagues and sharing responsibilities.

Job Description:

• Responsible for the supervision of Electrical Equipment testing and commissioning at site, review and submission of site acceptance test reports.
• Review Single Line Diagrams and Electrical Schematic Drawings.
• Assist in Electrical Equipment Installation Inspections.
• Attend to Site Activities and Meetings involving clients and contractors.
• To undertake tasks / assignments as and when directed by the Commissioning Lead.

Job Requirements:

• Candidate must possess at least Diploma in Electrical Engineering.
• At least 3-5 years of working experience in critical facilities project is required for this position.
• Possess initiative and capable of multi-tasking in a fast paced environment.
• Experience in MV / LV Electrical Equipment (Site Installation, Testing and Commissioning, Maintenance Testing) will be an added advantage.

We regret to inform that only shortlisted candidates will be notified. Please note that your response to this advertisement will constitute informed consent to the collection, use, and/or disclosure of personal data by AlwaysHired, its affiliates and, where necessary, to relevant third parties, for purposes such as job application processing, career advisory, research, and other administrative purposes, in compliance with the relevant provisions of the Privacy Policy available at www.alwayshired.com.sg/privacy-policy.

Daniel Lim | Registration Number: R24124455 | AlwaysHired Pte Ltd

EA Licence No: 24C2293

JOB PURPOSE

The role as Support Engineer functions as Level 1 and 2 Support for Applications, Hardware and related processes in the IT Department for group operations.

JOB RESPONSIBILITIES

Responsibilities include, but are not limited to:

• Provide 1st level IT technical support to end-users.
• Assist end users to resolve 1st level requests related to hardware, software and network issues.
• Assist project team in delivery of project tasks.
• Ensure meeting users’ expectation by providing efficient and timely support.
• Provide regular feedback, updates and recommendations for improvement to Manager.
• Ensure compliance with Group and IT policies & procedures at all times.

Job Requirements

• Minimum ITE or Diploma in Information Technology, Computer Science or equivalent.
• Fresh graduates are welcome, training will be provided.
• Possess basic knowledge of Hardware/Software and Operating Systems.
• Positive work attitude, reliable and responsible personality.
• Ability to communicate and work well within a team environment.

• We seek teachers who are passionate about teaching and are able to connect positively with students such that they learn and progress effectively in school.
• Candidates must possess at least Bachelor's Degree / Post-Graduate Diploma / Professional Degree in Math Language or equivalent.
• At least 3 Year (s) of working experience in the related field is required for this position.
• It is unlikely that candidates without the minimum experience will succeed in this position.
• Required Skills (s): Microsoft Office
• Preference will be given to candidates who can join on short notice.

Join Our Team! Become a Customer Service Executive at Real Madrid Foundation Football & Basketball School

Are you passionate about sports and providing exceptional customer service? Do you want to be part of an internationally renowned brand that inspires young athletes? Real Madrid Foundation Football & Basketball School is looking for a dedicated Customer Service Executive to join our team and help us shape the future of aspiring players!

About Us

Real Madrid Foundation Football & Basketball School offers world-class training programs for children and youth, guided by the values and principles of one of the most successful sports organizations in the world. We focus on developing technical skills, teamwork, and personal growth both on and off the field.

Responsibilities:

- Serve as the primary point of contact for parents, students, and visitors, providing excellent customer service in person, over the phone, and through email.

- Respond promptly to inquiries, providing accurate information about program offerings, schedules, fees, and registration procedures.

- Assist parents with the enrollment process, including completing registration forms, collecting fees, and ensuring all necessary documents are submitted.

- Handle customer feedback, concerns, and complaints in a professional and empathetic manner, striving to resolve issues promptly and to the satisfaction of all parties involved.

- Maintain accurate and updated records of student information, attendance, and payment records.

- Coordinate with other departments, including coaching staff, administration, and facilities management, to ensure smooth operations and address customer needs effectively.

- Provide administrative support, such as scheduling appointments, preparing reports, and assisting with event coordination and training operations.

Requirements:

- Previous customer service experience, preferably in an educational or sports-related environment.

- Excellent communication and interpersonal skills, with the ability to effectively interact with parents, students, and staff members.

- Strong organizational and multitasking abilities to handle multiple inquiries and tasks simultaneously.

- Proficient computer skills, including experience with Google Applications and customer relationship management (CRM) systems.

- Problem-solving mindset and ability to handle challenging situations with professionalism and diplomacy.

- Passion for customer satisfaction and dedication to delivering high-quality service.

- Flexibility to work during weekends, and holidays as per the school's operational schedule.

How to Apply

If you’re ready to inspire the next generation of champions, we want to hear from you! Send your resume and cover letter to [email protected] with the subject line: Application for Customer Service Executive.

Join Real Madrid Foundation Football & Basketball School and be part of a team that’s changing lives through the power of sport!

Key Responsibilities:

• Conduct screening and assessment of children's strengths and needs according to their developmental milestones using prescribed tools
• Present screening outcomes to Paediatricians and the therapy teams at Case Filter Meetings
• Work collaboratively with teachers, therapists, caregivers and DS-LS professionals to provide support for children with mild developmental needs
• Develop individual education plan, appropriate teaching materials, end of intervention report and conduct post-screening for children
• Coordinate class-based activities with Early Childhood educators to ensure that strategies are generalised back into the classroom
• Conduct intervention through support packages to DS-LS children
• Provide in-class support to children who have received intervention packages
• End-of-Intervention (EOI) report at closure of case

Job Holder Requirements:

• Specialist Diploma in Early Childhood Learning Support (SDELS)
• Diploma in Early Childhood Education/ Early Childhood Intervention (Special Needs).
• At least 1-2 years of working experience in the related field is required for this position
• Experience in EIPIC or Special Education setting an added advantage

Interested candidates please kindly send your updated CV to [email protected] or whatsapp 8922 3320 to apply!

Facebook Group: https://www.facebook.com/groups/297579549761593

Telegram Channel: https://t.me/preschooljobssg

Cloud Recruitment Pte Ltd 23C1888 Cheralyn R23112542

Responsibilities:

• Provide first-line support for technical issues via phone, email, or in-person.
• Diagnose and resolve hardware, software, and networking problems.
• Install, configure, and maintain operating systems, applications, and hardware.
• Monitor and maintain IT infrastructure, ensuring optimal performance and security.
• Assist in the setup and deployment of new hardware and software.
• Create and maintain documentation for processes, procedures, and troubleshooting steps.
• Collaborate with other IT team members to improve processes and resolve complex issues.
• Provide training and support to end-users on new technologies and tools.
• Any ad-hoc matter assigned by superior.

Requirements:

• Diploma in Information Technology, Computer Science, or a relate field and above.
• At least 2 years of proven experience in IT support or a similar role.
• Experience in system engineering, IT support, or a related role are advantageous.
• Basic knowledge of operating systems (Windows 10, 11 & Server) and office productivity software.
• Basic networking fundamentals.
• Experience with remote support tools and ticketing systems.
• Understanding of security principles and practices.
• Proficient in MS Office such as PowerPoint, Excel, Words etc

A National Medical Research Council-funded Postdoctoral Fellow position is available in the lab of Dr Rachel S Chong at the Singapore Eye Research Institute to study the effect of biomechanical deformations on microvascular cells in the eye. The focus of the lab is to identify the mechanisms that induce microvascular dysfunction in glaucoma and myopia - we are deeply committed to producing clinically impactful research that promotes meaningful collaboration between scientists and clinicians.

The job involves performing pre-clinical research using both in vitro and in vivo approaches to disease modelling, managing joint projects with local and overseas collaborators and supervising of junior research staff and students.

Job Requirements:

• Relevant PhD degree with benchwork experience
• Students who will soon complete their degrees are also encouraged to apply
• Able to work independently
• Highly motivated individuals who are passionate about translational research
• Excellent English oral and written communication skills
• Preferably with a track record of peer-reviewed publications.
• Possess expertise in cell culture, molecular biology and small animal models of experimental medicine in vision research or neuroscience
• Preferably to have strong training in other scientific disciplines

JOB DESCRIPTION:

a) To provide 1st line service support to key account customers to achieve quick resolution of operation issues.

b) To perform standby duty to make available 24 hours support via a hotline to satisfy customer’s needs.

c) To conduct site survey at customers’ place to ensure adequate preparation prior to machine installation.

d) To perform machine installation in a timely and smooth manner to meet the user’s requirements.

e) To perform babysitting in pre-sales machine evaluation project to meet customer’s requirements.

f) To raise nonconformance & issues tracker report as when necessary and to follow up the issues until it is closed.

g) To ensure that all job sheets are clearly completed and endorsed by customer before submission.

h) To be involved in and enforce quality practices at all times to line with AmericanTec Quality drive.

i) To ensure the timely submission of all required reports and to keep the superior updated at all times.

j) Develop and execute continuous improvements, initiatives and manage KPI.

k) Establish and maintain excellent relations with suppliers, customers and business partners.

l) Develop business plans and objectives; pro-actively engage in business development activities, lead and motivate an effective working team, improve and achieve performance targets and business growth.

m) Other duties as and when required.

QUALIFICATIONS:

Job Function : Engineering

Position Level: Fresh/entry level

Minimum Years of Experience: 1

Field of Study: Electrical & Electronics/Mechanical Engineering

Customer Service cum Receptionist

• Working Days: 5.5 days (9am-6pm / 9am-3pm)
• Salary: $$2,500 - $3,300 + Bonus
• Lunch & Tea meals are provided
• Location: Sin Ming Autocity (Bishan / Upper Thomson)

Job Scopes:

• Provide excellent customer service and deliver memorable experience with service efficiency, effectiveness and quality.
• Handle phone or walk-in customer’s feedback/complaints/inquiries effectively and professionally.
• Maintain an effective communication to ensure customer retention
• Generate reports and suggest service improvement initiatives and processes.
• Perform cashiering duties
• Maintain and update appointments for servicing and repairs.
• To inform customers about our promotions and do a regularly follow up through phone calls reminding them that their vehicle is due for inspections.
• Upsell products and services to customers
• Other ad hoc duties assigned by manager

Requirement:

• At least 2 years of relevant experience

Leo Shin Guan Reg No: R22108030

The Supreme HR Advisory Pte Ltd EA No: 14C7279

• The Candidate shall possess at least a Degree in Information Technology (IT), Computer Science or equivalent qualification.

• The Candidate must possess a minimum of FIVE (5) years’ professional experience in the IT or Infocomm industry.

• The experience shall emphasize on operational support and maintenance activities. The Candidate shall have at least FIVE (5) years of working experience in Singapore and proficiency in the maintenance of web applications.

• This includes expertise in both system administration and operational support aspects. The Candidate must possess experience in supporting government projects and applications.

• They shall be proficient in providing Level 1 and Level 2 support for applications, demonstrating the ability to perform the following activities:

• Grants and reactivate access rights for user accounts via requests raised in a ticketing system. Assist with system testing and verifications following infrastructure changes and system patches.

• Liaise and follow up with external vendors on Level 2/3 support for troubleshooting issues/incidents and software development for change requests.

• Ensure all reported incident tickets and service requests meet the agreed Service Level Agreements (SLAs).

• Perform maintenance tasks and documentation reports in periodic and/or unplanned manners (ad-hoc requests), as follows:

• Generate reports for user access, application reviews, and other statistics purposes

• Perform User management and KPI management tasks.

• Prepare production deployment for bug fixes and system enhancements.

• Monitor schedule jobs / interfaces and follow up with remedy actions when necessary.

• Conduct housekeeping of system logs and project documents when necessary.

• Transcode files (e.g. media, document, etc.) for applications and servers.

What You’ll Do:

• Lead with Purpose: Oversee nursing operations, ensuring the highest standards of care and safety for elderly patients.
• Support Your Team: Manage, train, and mentor a talented team of nurses specializing in elder care.
• Collaborate for Success: Work closely with multidisciplinary teams to achieve the best health outcomes for older adults.
• Drive Excellence: Enhance clinical practices and operational efficiency to meet the unique needs of elderly patients.

What We’re Looking For:

• Qualified Professional: Registered Nurse certified by the Singapore Nursing Board.
• Specialized Experience: At least 3 years of clinical experience in geriatric nursing, with a passion for elder care.
• Leadership Skills: Proven ability to lead and manage a team in a geriatric setting.
• Strong Communicator: Excellent organizational and communication skills to coordinate care effectively.

Why You’ll Love Working Here:

• Prime Location: Central location with easy accessibility.
• Work-Life Balance: Enjoy office hours and a 5.5-day workweek.
• Attractive Rewards: Competitive salary and benefits that recognize your expertise in elder care.

Ready to make a meaningful difference in the lives of older adults? Apply now and help us raise the bar in geriatric care!

Enoch Cheong
Consultant |R21100787|

CREW by HRnet
HRnet Ventures Pte Ltd (E.A. 24C2435)

Job Opportunity: Customer Service Support

Location: Somerset
Working Hours: Monday to Friday, 9:00 AM - 6:00 PM

Salary: up to 4330

Duration: 12 months

Key Responsibilities:

• Complaint Resolution:Independently resolve complaints effectively and in a timely manner, adhering to the firm’s service standards.
  
• Customer Queries & Feedback:Deliver timely, high-quality responses to customers’ queries and feedback received at various customer service touchpoints.
  
• Surveys & Callbacks:Manage customer surveys and callback activities with accuracy and efficiency.
  
• Projects & Reporting:Assist in delivering projects and compiling monthly statistics.
  
• Additional Duties:Perform other tasks as assigned to achieve the firm and department goals.
  

How to Apply: Send your resume to: