Location: Westwood Secondary School, 11 Jurong West St 25, Singapore 648350
Contract Period:

• 15 January 2025 to 31 May 2025
• 1 July 2025 to 31 October 2025 (approximately 9 months)

Option to Extend: The Authority has the option to extend the contract for the following periods:

• 1 January 2026 to 31 May 2026
• 1 July 2026 to 31 October 2026 (approximately 9 months)
  The option to extend is at the Authority’s discretion and will be communicated through written notice before the expiration of the contract.

Working Hours:

• Mondays to Thursdays: 7:30 AM to 5:00 PM (inclusive of 1-hour lunch break)
• Fridays: 7:30 AM to 4:30 PM (inclusive of 1-hour lunch break)
• Service is not required on Saturdays, Sundays, or gazetted public holidays.

Key Responsibilities

1. Supervision and Maintenance of GEAR-Up Room

• Supervise students in the GEAR-Up Room to ensure productive use of time.
• Ensure students clean up the GEAR-Up Room and canteen area before leaving.
• Oversee that all equipment is properly cleaned, switched off, and stored in the correct locations after use.
• Work with the Teacher-in-Charge (TIC) to organize or conduct structured activities in the GEAR-Up Room.

2. Supervision of Gym Room and Sports Hub

• Supervise and ensure the safety of students in the gym room and sports hub.
• Clean the gym room and sports hub after use, ensuring the facilities are tidy and safe for the next users.

3. Other Administrative Duties

• Assist with any additional tasks assigned by the school leaders, ensuring all responsibilities are carried out efficiently.

Qualifications and Experience

Essential Skills and Qualifications

• Ability to communicate effectively and work well in a team setting.
• Prior experience in administrative roles or logistics-related work is an advantage.
• A proactive and responsible approach to student supervision and facility management.

Preferred Skills and Experience

• Experience in supervising and managing student activities.
• Familiarity with the requirements of maintaining sports facilities and classrooms.

Home Care Nurse - Chronic Illness & Palliative Care

Position: Home Care Nurse
Salary: $3,000 - $5,200
Working Hours: Monday to Friday, Office Hours
On Call: One Saturday every 2 months (with a day off in lieu)

We are looking for dedicated and compassionate Home Care Nurses to join our team and provide essential care to chronic ill and palliative patients at home.

Key Responsibilities:

• Perform home visits to assess and manage chronic ill/palliative patients.
• Conduct nursing assessments and coordinate with doctors for medical evaluations and follow-up visits.
• Monitor patient medication adherence and compliance with doctor-prescribed treatments.
• Perform critical nursing procedures such as wound dressing, catheter insertion, naso-gastric tube insertion, and care of medical tubing.
• Develop and implement nursing care plans and suggest new measures for patient management.
• Educate caregivers/families on essential nursing procedures to ensure continuous care at home.

Requirements:

• Minimum Diploma/Degree in Nursing.
• At least 2 years of specialized training in Onco, Home Care, Palliative Care, Geriatrics, or IPW.
• Ability to work independently with minimal supervision.
• Experience in managing 3-5 cases per day on average

All qualified applicants, please click “ APPLY NOW”

Or you may send in your resume to:

Whatsapp: https://wa.me/+6597430026

Email : [email protected]

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Responsibilities:

• Register incoming patients
• Prepare the patient for examination
• Respond to patient phone call queries
• Inform patient of financial responsibility
• Prepare and file patient forms
• Verifying and updating patient information
• Assisting doctors and nurses if needed
• Scheduling appointments for patients

Requirements:

• Min Nitec or Diploma in any field of study
• Keen interest in the healthcare/ medical industry
• No experience needed, full training will be provided
• Basic knowledge of Microsoft Office

Interested applicants, please email your updated CV to [email protected] or WA 9749 0298 for more information.

We regret to inform that only shortlisted candidates will be contacted.

EA Personnel No: R23116144

EA Personnel Name: Lim Ruo Yi, Rachel

Company Registration Number: Recruit Express Pte Ltd (99C4599)

Home Care Nurse - Chronic Illness & Palliative Care

Position: Home Care Nurse
Salary: $3,000 - $5,200
Working Hours: Monday to Friday, Office Hours
On Call: One Saturday every 2 months (with a day off in lieu)

We are looking for dedicated and compassionate Home Care Nurses to join our team and provide essential care to chronic ill and palliative patients at home.

Key Responsibilities:

• Perform home visits to assess and manage chronic ill/palliative patients.
• Conduct nursing assessments and coordinate with doctors for medical evaluations and follow-up visits.
• Monitor patient medication adherence and compliance with doctor-prescribed treatments.
• Perform critical nursing procedures such as wound dressing, catheter insertion, naso-gastric tube insertion, and care of medical tubing.
• Develop and implement nursing care plans and suggest new measures for patient management.
• Educate caregivers/families on essential nursing procedures to ensure continuous care at home.

Requirements:

• Minimum Diploma/Degree in Nursing.
• At least 2 years of specialized training in Onco, Home Care, Palliative Care, Geriatrics, or IPW.
• Ability to work independently with minimal supervision.
• Experience in managing 3-5 cases per day on average

All qualified applicants, please click “ APPLY NOW”

Or you may send in your resume to:

Whatsapp: https://wa.me/+6597430026

Email : [email protected]

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Job Scope

• Register patient admission / visit information in the required system at DEM.
• Provide estimated hospital charges to every patient’s admission.
• Payment collection for admission and outpatient services.
• Handling of enquiries through phone and over the counters.

Working Hours

Monday – Sunday, any 5/6 days a week, rostered by supervisor. Off days are not fixed.

First 3 months is on office hours, after that then they will start you on shift work when u are more stable.

Night shift is minimal, about 3-4 times a month

Exact timing – 7am to 4pm (AM shift) ; 1pm to 10pm (PM Shift) ; 10pm to 7am (Night)

Requirement

• Minimum NITEC in any discipline
• Comfortable to work 3 shifts

Interested applicants, please email your updated CV to [email protected] or WA 9749 0298 for more information.

We regret to inform that only shortlisted candidates will be contacted.

EA Personnel No: R23116144

EA Personnel Name: Lim Ruo Yi, Rachel

Company Registration Number: Recruit Express Pte Ltd (99C4599)

Location:
Jurong East, Hospital

Working Hours:
42 hrs/week, Any 5 days (including 1 weekend & PH)
Shifts: 10am-7:30pm or 7am-4:30pm (Must be open for both timing)

Salary:
$1,700 - $2,000/mont

Job Summary:
A hands-on role serving food trays to patients, managing food/linen inventory, and maintaining cleanliness. Includes tea breaks, lunch, and dinner service.

Responsibilities:

• Serve food and drinks to patients
• Clear trays after meals
• Check food orders for accuracy
• Assist with inventory management (food/linen)
• Maintain cleanliness and follow health regulations
• Assist nurses with patient nutrition needs
• Ensure confidentiality of patient information
• Perform any other duties as assigned by Manager

All qualified applicants, please click “ APPLY NOW”

Or you may send in your resume to:

Whatsapp: https://wa.me/+6597430026

Email : [email protected]

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Job Description:

• Provide excellent customer service to the patients
• Serving of food and drinks to patients
• Assist in inventory management
• Assist nurses to meet patient's nutritional needs

Job Requirements

• Min GCE N Level

All qualified applicants, please click “ APPLY NOW”

Or you may send in your resume to:

Whatsapp: https://wa.me/+6597430026

Email : [email protected]

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail, and supply chain.

We are currently looking to hire L2 Production Support. This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance.

JOB RESPONSIBILITIES:

Junior L2 Production Support (Java-base)

· Recent experience in working with Java J2EE applications

· Experience in application support role for min 1 years for support. Or Developers willing to learn with good knowledge of Java, Unix, SQL

· Experience in programming languages such as JAVA/J2EE.

· Experience in Unix commands , SQL queries

· Knowledge of web applications, batch jobs, JBOSS, MariaDB, SQL, Shell

· Knowledge of Job scheduling, MQ setup , C:D setup experience is a plus

· Exposure to banking industry is a plus

· Dynamic individual with thirst to learn

· Strong team player with excellent inter-personal skills

· Ownership oriented and ability to meet SLAs with no compromise on the quality of the work

REQUIREMENTS

· Bachelor’s Degree, or equivalent experience, and proven & demonstrable skills and experience.

· Fresh graduates from local Universities and Polytechnics from 0 to 1 year are welcome

· Must be graduate from IT or Computer Science

· Must have IT background

· Need to have eagerness to learn and perform with commitment

WHAT’S ON OFFER

You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.

To submit your application, please apply online or submit your CV to [email protected]. Your interest will be treated with strict confidentiality.

CONSULTANT DETAILS

Consultant Name: Preethi Kanthappan

Avensys Consulting Pte Ltd

Privacy Statement: Data collected will be used for recruitment purposes only. Personal data provided will be used strictly in accordance with the relevant data protection law and Avensys' privacy policy.

Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail, and supply chain.

We are currently looking to hire L2 Production Support. This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance.

JOB RESPONSIBILITIES:

Junior L2 Production Support (Java-base)

· Recent experience in working with Java J2EE applications

· Experience in application support role for min 1 years for support. Or Developers willing to learn with good knowledge of Java, Unix, SQL

· Experience in programming languages such as JAVA/J2EE.

· Experience in Unix commands , SQL queries

· Knowledge of web applications, batch jobs, JBOSS, MariaDB, SQL, Shell

· Knowledge of Job scheduling, MQ setup , C:D setup experience is a plus

· Exposure to banking industry is a plus

· Dynamic individual with thirst to learn

· Strong team player with excellent inter-personal skills

· Ownership oriented and ability to meet SLAs with no compromise on the quality of the work

REQUIREMENTS

· Bachelor’s Degree, or equivalent experience, and proven & demonstrable skills and experience.

· Fresh graduates from local Universities and Polytechnics from 0 to 1 year are welcome

· Must be graduate from IT or Computer Science

· Must have IT background

· Need to have eagerness to learn and perform with commitment

WHAT’S ON OFFER

You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.

To submit your application, please apply online or submit your CV to [email protected]. Your interest will be treated with strict confidentiality.

CONSULTANT DETAILS

Consultant Name: Preethi Kanthappan

Avensys Consulting Pte Ltd

Privacy Statement: Data collected will be used for recruitment purposes only. Personal data provided will be used strictly in accordance with the relevant data protection law and Avensys' privacy policy.

Duration: 3 Months Contract (Convertible to perm)
Location: Tanah Merah
Working hours: 2.30PM - 7.30PM (5 days per week, rotation basis)

Job Scope
• Attend to customers’ enquiries & issue ferry tickets
• Other ad hoc duties assigned

Requirement
• Able to use PC

Interested applicants please send your resumes to [email protected]

Jessica Nguyen Huynh Thanh Truc
Recruiter (R23113787)
EA License No. 99C4599

We regret that only shortlisted candidates will be notified.

About SHOKZ

As the first bone conduction headset manufacturer in China, Shokz pioneered the foray into patented bone conduction technology and has built itself as a world-renowned headphone brand with its signature open-ear design. Utilising numerous patented acoustics and health technologie, Shokz aims to accelerate the development of their True Wireless Stereo series, their bone-conduction hearing aid and health product line.

Job Description：

Here, we explore the art of interaction between circuits and human body together. From the collection, processing to transmission of physiological signals, we listen to th body‘s whispers; from the design of status monitoring modules to the analysis of human body composition and signal quality, we objectively record the changes. We are the front-end of signal processing, the foundation of function realization, and the determinant of product ceiling!

Job Scope：

1. Conduct research on algorithms applied to wearable devices, explore algorithms for physiological signal processing, analysis, action classification, and recognition.

2. Implement the hardware platform to enhance the functionality, performance, and reliability of the algorithms.

3. Apply algorithms to products to amplify product advantages and enhance user experience.

Job Requirement:

1. Majors in Electronic Engineering, Electronic Information, Microelectronics, Automation,Biomedical Engineering, Optoelectronic Information Science and Engineering, Signal and Information Processing, Medical Information Engineering, or related fields.

2. Possess a focused mindset, a curiosity to explore the nature of things, and a pursuit of technological excellence.

3. Have clear logic and be able to swiftly keep up with the latest scientific research results.

4. Passionate about scientific research, committed to the commercialization of research outcomes, and enthusiastic about marketing them globally.

5. Prior experience in signal processing, mathematical modeling competitions, or acoustic projects is preferred.

Job Description

• The successful candidate will be part of our Payroll Shared System. The team will continuously look for areas of process improvement and enhancement
• The Payroll Executive must has experience in payroll processing. He/She must be a good team player and to process payroll accurately and on-time.

Responsibilities:

• To process monthly payroll accurately and on-time
• To process Tax clearance, NS Claims, Income Tax, Maternity Claims and other mandatory claims on a timely basis
• To provide payroll information to clients and resolve any payroll discrepancies
• To process and submit monthly CPF contributions
• To prepare monthly payroll reports and reconciliation
• To undertake any ad-hoc assignments as and when assigned

Location:

• Robinson Road

Working Hours:

• Monday – Friday (9:00am – 6:30pm)

Salary:

• $3500 - $4500

Requirements:

• Minimum 2-3 years of experience in payroll processing in a large organization or Recruitment Agency
• Candidate must possess at least a Diploma or Bachelor's Degree in Finance or Accountancy
• Meticulous and able to work independently in a fast-paced environment
• Proficient in MS Office
• Good Team Player and has good communication skills

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[email protected]

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Resource Centre Pte Ltd (EA License Number: 04C3201)

160 Robinson Road, #13-07/08/09 SBF Center, Singapore 068914

T: 6337 3183 | W: www.successhrc.com.sg

COMPANY DESCRIPTION

Incorporated in September 1992, Call Lade Enterprises Pte Ltd provides labour contracting services and container handling services to PSA. With a workforce of over 500 employees, Call Lade Enterprises is currently one of the leading service providing firms in the industry. We also supply manpower to other reputable companies, including Jurong Port Pte Ltd and ST Engineering.

RESPONSIBILITIES

Job Description:

• Drive prime mover trucks to transport shipping containers from container ships to designated locations within the PSA Pasir Panjang terminal

Job Requirements:

• Candidates with no experience are welcomed!

• PSLE pass in English

• Bonus points for candidates who possess a Singapore Class 3/4 driving licence (We offer sponsorship for Class 3 driving licences.)

• Safety-conscious and have a good driving record without significant violations oraccidents

• Good physical health to handle shift schedules and working outdoors

• Day Shift: 7.30am - 7.30pm (meal break included)• Night Shift: 7.30pm - 7.30am (meal break included)

• Candidates may choose any preferred shift (Day/Night/Rotating)

• Flexible rostering can be arranged (subject to operational needs)

Still unsure? You can contact (message or call) +65 8035 8901 to arrange to speak to our friendly careeradvisors!

• PSLE pass in English

Highlights:

• High Salary with Attractive Bonus Package (Bond Completion & Year-end Bonus)
• Service Bonus Up to $10k For Class 3, 4 or 5 Driving license Holder
• No Experience Required; Training and Certification Provided
• Evergreen Industry with Job Security
• Opportunities for Growth/Career Progression (supervisory positions available)
• Supportive and Compassionate Management Team

The Speech Language Therapist provides high quality therapy and intervention programmes to enable students with special needs to reach the maximum potential and equip staff / caregivers with techniques that will enhance the student’s development.

The therapist, working as part of an interdisciplinary team, will be responsible for the delivery of quality therapy services and may work across a variety of settings at Rainbow Centre (early intervention, schools, out-of-school hours care and community outreach services.

Key Responsibilities

1. Providing quality clinical services to our clients

• Using appropriate assessment tools to obtain data to identify therapy needs in a variety of cases
• Formulating care plans that are outcome-based and relevant to the goals identified for the clients through planning, implementing, evaluating and managing interventions.
• Facilitating individual and group interventions and employing evidence-based psychological interventions, as well as applying the process of collaborative exploration in the management of caseloads to deliver effective services.
• Complete specialist reports, case notes and other documentation, following professional guidelines and guidelines required by the organization.
• Prioritising and managing a caseload under supervision in accordance with organisation policy. The postholder will also complete specialist reports, case notes and other documentation, following professional guidelines and guidelines required by the organization.
• Participating in developing protocols and clinical guidelines to improve services in conjunction with the Lead Allied Professional/Principal Therapist.

2. Supporting strategy and planning effort

• Maintaining and monitoring client records related to service utilization in accordance to organisational and professional requirements, as well as inventories of equipment, materials and supplies.
• Ensuring the adherence of health and safety policy and all equipment are properly and safely stored and maintained for safe use.
• Participating in the development, monitoring and evaluation of outcome measures as appropriate in service area

3. Continuing professional development

• Engaging in and articulating reflection and evaluation in practice, including critically evaluating the impact of contemporary issues related to the profession and sector.
• Remaining up to date and compliant with all relevant legislation, organizational procedures, policies and professional codes of conduct in order to uphold standards of best practice.

Key Requirements

• Possess at least a Degree in Speech Language Therapy and eligible for registration with the Allied Health Professions Council (AHPC)
• Good communications skills to convey thoughts and ideas succinctly to various stakeholders, as well as to foster interdisciplinary collaboration to provide client-centric service and achieve best outcomes
• Prior working experience in a special education setting will be a strong advantage
• Able to handle the physical demands of the role, such as lifting clients and equipment

Service is at the heart of RC’s purpose and we seek to serve our clients with respect, dedication and compassion, understanding that we are entrusted by society to serve with excellence and the highest ethical standards. Join us if you share our passion and values.

Responsibilities:

• Assist in scheduling of future appointments
• Registration of patients
• Assisting the doctors and nurses in basic medical care if needed
• Data entry of patient’s particulars into the hospital system
• Handling phone calls and enquires and providing information
• Other ad hoc duties as assigned

Requirements:

• Min Nitec and above
• No need experience , Training Provided
• Able to commit 3 rotating shift , 5 days including weekend ( Paid Shift Allowance )

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

ReplyForward

Responsibilities:

• Assist in scheduling of future appointments
• Registration of patients
• Assisting the doctors and nurses in basic medical care if needed
• Data entry of patient’s particulars into the hospital system
• Handling phone calls and enquires and providing information
• Other ad hoc duties as assigned

Requirements:

• Min Diploma and A Level
• No need experience , Training Provided
• Able to work 5.5 day Office Hours
• Able to commit for at least 1 year

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Goldwind Services Pte Ltd

Facility Helpdesk

Bounavista Area

We are looking for a Facility Helpdesk who is punctual, multitasking and independent for the task given.

Job Scope:

• Assist for Meeting room booking for VIP only
• Event coordination and setup to liase with users and Handyman & AV team
• Liaising with Handyman, Building Technician, AV team, and cleaners upon user’s requests
• Assistance on users’ requests through teams
• Printing and laminating signages after approval
• Replying on emails and sending mass emails whenever necessary
• Logging in tickets in Corrigo
• Attend to and follow up on feedback and requests
• Knowledge in Teams, Microsoft, Excel and Powerpoint
• Team player and less supervision, have initiate in doing things
• Assist ad hoc if any

Responsibilities:

• Assist in scheduling of future appointments
• Registration of patients
• Assisting the doctors and nurses in basic medical care if needed
• Data entry of patient’s particulars into the hospital system
• Handling phone calls and enquires and providing information
• Other ad hoc duties as assigned

Requirements:

• Min Diploma / A Level
• No experience needed , Training Provided

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Job Description

• Industry/ Organization Type: Manufacturing/Production
• Position Title: Service Technician
• Working Location: Islandwide
• Working Hours: Monday – Friday, 9.00am – 6.00pm
• Salary Package: Up to $3200 + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Develop and implement solutions to complex technical problems across various industries.
• Conduct field and bench calibrations, gather data, and document the calibration details including range, mA, required output, and accuracy.
• Inspect products and processes for defects and suggest improvements.
• Ensure timely calibration of Master test equipment.
• Analyze and compile technical and statistical information to prepare comprehensive reports.
• Any other task as assigned by the Superior.

APPLY NOW!!!

• Higher NITEC or equivalent.
• At least 3 years in a similar role.
• Valid LEW certification is highly preferred.
• Basic Electrical and Instrumentation knowledge.
• Excellent communication and report writing skills and able to interpret schematic diagrams.
• Open to working across various locations island-wide.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #71605 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: Restaurant / F&B Retail
• Position Title: Service Crew / Kitchen Helper
• Working Location: Chinatown Point
• Working Hours: 6 days (11.00 am – 10.00 pm)
• Salary Package: Up to $3,000 (Including OT + Allowance + Incentive)
• Duration: Permanent Role

Key Responsibilities

• Greet and attend to walk-ins
• Manage queues
• Take orders in POS system, serve customers, and clear tables
• Provide excellent F&B service to guests
• Respond promptly to customer inquiries
• Maintain a high level of customer service
• Maintain a high level of cleanliness throughout the restaurant
• Assist in checking and restocking inventory as needed
• Assist chefs and cooks in preparing ingredients

APPLY NOW!!!

• Candidates without relevant experience are welcome to apply. Training will be provided.
• Prior working experience in the F&B industry is an added advantage.
• Comfortable with working on shift rotation.
• Staff meals are included.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #67116 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Responsibilities

· Handle incidents and service requests raised via helpdesk and call center.

· Receive and prioritize emails based on urgency; reallocate within support teams and help in recovery actions to meet the TRO.

· Monitor the incoming demand through ISM tool and ensure right assignments on time.

· Perform scheduled tasks within Service Level Agreements (SLA) referring to standard operating procedures (SOPs).

· Manage service requests recording for monthly management reporting.

· Follow SOP to identify potential issues and escalate to the shift lead for critical incidents or eMails.

· Ensure application incident & task documentation is properly updated for each production release.

· Enthusiastic, hardworking, pro-active, and goal-oriented, with excellent communication and presentation skills, demonstrated professionalism and attention to detail.

Requirements

• Strong written, oral communication skills and able to manage user.
• Organized and resourceful.
• Adept at prioritizing, scheduling, and multitasking.
• Fast and eager learner.
• Experience with Microsoft tools.
• Ready to work in a shift environment

Key Domain/ Technical Skills

· SQL, Unix, Windows, MS office

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

We are the TikTok R&D team responsible for the construction of TikTok's global Customer Service Platform, which includes various services for both B-end and C-end. We are also responsible for understanding user feedback content, including identifying user intentions, and applying large language models such as ChatGPT in intelligent conversations.

The role will be responsible for

- the design and development of the TikTok customer service platform

- deeply understand the business, provide users with intelligent and efficient service solutions through abstraction

- reasonably decompose and implement product requirements of different periods and urgency levels

- write technical documents and design plans for related products

- learn and research advanced technologies in the industry to maintain technological progress

Qualifications

Minimum Qualifications

- Proficient in at least one programming language, such as Java, Golang, Python, or C++

- Bachelor Degree in Computer Science or related field

Preferred Qualifications

- Candidates with Java or Golang experience are preferred;

- Familiar with common Internet technologies, including but not limited to Linux systems and principles, MySQL, RPC, MQ, caching technologies, and microservices architectures;

- Possess good coding and documentation habits, pay attention to code style, familiar with basic design patterns and principles, and continuously focus and optimize projects

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.