• Support the execution of daily channel operations, ensuring smooth handling of inquiries, escalations, and issue resolutions.
• Act as the first point of contact for channel-related issues, ensuring timely resolution and escalation when necessary. Develop responses for clearance with ServiceSG’s Service Transformation & Planning Team.
• Troubleshoot operational problems, document cleared responses, and maintain a knowledge base for future reference.
• Collaborate with the Quality Assurance Specialist to implement process improvements and support training initiatives.
• Provide feedback to the team lead regarding recurring challenges and opportunities for improving processes.
• Maintain accurate and up-to-date records of operations activities and provide administrative support to the team.
• Communicate and coordinate with internal and external stakeholders to address operational challenges.
• Assist in preparing reports and metrics for internal reviews and meetings.

Elsa Fontanne (CEI No. R24124496)

Recruitment Consultant

Contact Number: 67860100

Email Address: [email protected]

Recruit Express Pte Ltd / EA Licence No: 99C4599

We regret only shortlisted candidates will be contacted

Welcome to Vention singapore!

We are looking for an experienced E-Commerce Executive to drive sales and manage online operations within the 3C industry across platforms like Shopee, TikTok, and Lazada. The role focuses on managing sales strategies, enhancing customer experience, executing digital marketing campaigns, and ensuring smooth order fulfillment. You will also support livestreaming initiatives and collaborate with cross-functional teams to grow the e-commerce business.

No experience but willing to learn are also welcome to apply! Do state in your application!

Key Responsibilities:

Marketplace Management:
• Implement sales strategies to optimize product listings and drive revenue on Shopee, TikTok and Lazada
• Monitor performance metrics and run promotions to enhance visibility and sales.
• Identify growth opportunities through platform partnerships and strategic initiatives.

Customer Experience & Fulfillment:

• Provide quality customer service through the platform.
• Ensure efficient order fulfillment and customer satisfaction through smooth processing, delivery, and returns.
• Support the development and execution of customer retention programs.

Support Digital Marketing Campaigns:
• Assist in the execution of digital marketing campaigns, including email marketing, social media promotions, SEO/SEM, and paid advertising (Google Ads, Facebook Ads, etc.).
• Monitor and track the performance of campaigns, working with the marketing team to optimize them for higher conversion rates and ROI.

Marketing:
• Assist in managing the e-commerce website, ensuring optimal user experience and conversion rates.
• Support the execution of digital marketing campaigns and track performance to optimize results.

Social Media & Content:
• Coordinate social media content and campaigns to boost brand visibility and traffic.
• Analyze and report on social media engagement and content effectiveness.

Data Analysis & Reporting:
• Analyze sales data and performance metrics to provide insights and support strategy improvements.
• Prepare regular reports on sales data, customer trends, campaign outcomes, website traffic, and conversion metrics to track e-commerce performance.

Livestreaming & Content Engagement:
• Assist in planning livestreaming sessions to promote products and engage customers.
• Track livestream performance and work with the team to optimize future sessions.

Competitor & Market Research:
• Monitor competitor activities and market trends to identify opportunities for optimization and new strategies.
• Assist with market research to stay ahead of the competition and adapt e-commerce strategies accordingly.

Cross-Functional Collaboration:
• Work closely with internal teams (marketing, inventory, customer service) to execute e-commerce and marketing initiatives.
• Contribute to the continuous improvement of e-commerce operations and infrastructure.

Qualifications:
• Education: Diploma in Marketing, E-Commerce, Business, or related field.
• Experience: 2-3 years in e-commerce, digital marketing, or online retail.
• Skills & Competencies:
• Proficiency in managing e-commerce platforms (Shopee, TikTok, Lazada).
• Experience in data analysis, online advertising, SEO, digital marketing, and social media management.
• Strong communication, organization, and problem-solving skills.
• Familiarity with digital marketing tools, such as Google Analytics, Google Ads, Facebook Ads, email marketing platforms, and SEO tools.
• Strong attention to detail with the ability to multitask and prioritize.
• Ability to collaborate with various teams and manage cross-functional tasks.
• Strong written and verbal communication skills.
• Ability to adapt to fast-paced environments and handle tight deadlines.

Benefits:

Yearly Increment

Performance bonus

Good career prospect

Working hours:

Monday - friday (8.30am - 6.00pm)

Location : East (Aljunied)

Customer Care Officer (Order processing) - Training provided

• Permanent role
• Work location: Toa Payoh

Call & Service Activity Management

• Answer customer calls and register them in the service management system following the call management process and quality compliance requirements
• Determine the routing of the customer call depending on the customer’s request and contract obligations
• Create service work orders if necessary
• Assign and dispatch Field Services Engineers (FSE’s) to assign service orders based on the advice of the FSE with helpdesk / response center duty or the Team Lead Field Services (or Service Delivery Manager) in the district
• Order spare parts if required and dispatch to FSEs/ customers
• Plan & coordinate the Preventive Maintenance schedule with customers & FSE. Escalate to CS Delivery Manager for non-compliance.
• Inform Customers about the status of their call and make detailed appointments
• Manage the progress of the customer call and escalate if service levels are in danger

Quotation & Order Process Management

• Prepare service opportunities in SFDC
• Prepare services and spare parts quotations to customer following the Quotation Process.
• Get T&M and service quotes approved by District Operations Manager, Team Lead or Account Manager CS
• Send the approved T&M quote to the customer
• Follow up with customers on open quotations
• Process Customer Purchase Orders for services and spare parts.
• Manage DMR / billings and the closing of corresponding work orders

Order / Invoicing & Service Record Retention

• Compile service reports, parts delivery notes and other supporting documents for the purchase order invoicing
• Manage the Service Report retention process, ensure service reports properly filed for the audit purposes

Logistics support

• Follow up delivery status of ordered spare parts. Identify delivery issues and take corrective actions timely by working closely together with suppliers and physical distribution to resolve the issues
• Coordinate inbound/ outbound delivery of parts, and local shipment to customer site
• Coordinate warehouse activities (if applicable)
• Follow up hold procedure in case of hazard situations
• Report Defective on Arrival (DEFOA) following DEFOA process
• Comply with export control regulation

Requirements:

• Diploma in Business Administration or equivalent.
• Experience in Sales Operations or Customer Services preferred
• Proactive and with good communication skills
• Fluent in English, verbal and written in addition to local language
• Knowledge of Microsoft office tools (especially Excel & Word) required. Knowledge of ServiceMax and SAP is a plus

Centre Manager
This is a full-time on-site role located in Singapore. The Centre Manager will be responsible for leading the centre, focusing on sales, financial health and daily operations. Converting leads into regular students, handling invoicing, payments and collaborating with full time and part-time teachers for a seamless learning environment.

Job Scope and Responsibilities:
1. Sales and Financial Reporting

○ Submit monthly sales reports to the Head of Operation
2. Profitability Management
○ Ensure profitability through strategic financial oversight.
3. Operations and Facilities Management
○ Supervise centre operations, student affairs and facilities.
4. Sales and Customer Service
○ Generate positive vibes, convert leads and handle customer inquiries.
5. Lead conversion and Trial Classes
○ Establish contact with leads and facilitate trial-to-regular class conversion.
6. Customer Interaction
○ Attend inquiries, assist parents and handle complaints professionally.
7. Financial Administration
○ Manage termly invoicing, handle payments and send reminders for new signups.
8. Class Logistics and Attendance
○ Facilitate make-up classes, transfers and monitor part-time teachers' attendance.
9. System Updates and Inventories
○ Keep systems updated and manage inventories for various supplies.
10. Lesson Preparation and Technology Support
○ Prepare materials and address technology-related matters.
11. Operational Oversight
○ Report any matters related to centre operations and assignments by the Head of Operations.

Requirements:
● Minimum qualification: Diploma holder.
● At least 3 years of experience in service management.
● Excellent communication and interpersonal skills, with the ability to effectively engage with parents, students, and colleagues.
● Willing to commit to a 5-day work week, including weekends.
● Strong organizational and time-management skills, with the ability to prioritize tasks and meet deadlines.
● Proficient in Microsoft Office, Google Workspace, and other relevant software.
● Capable of working independently as well as collaboratively in a team environment.
● Passionate about education and dedicated to providing students with an enriching and positive learning experience.

Working Hours:

● Weekdays : 10:30 AM – 7:00 PM.

● Weekends: 8:00 AM – 4:00 PM or 11:00 AM – 7:00 PM

Visitor management

Handle daily reception duties; -

• Greet and welcome guests, and visitors - direct them to the meeting room and inform the appropriate staff
• Serving of refreshments for clients and guests
• Answering of phone calls and responding to emails as necessary

Administrative Support

• Responsible for courier service, deliveries and mails
• Assist in meeting rooms bookings and set up, prepare refreshments when necessary
• Maintain and upkeep the front desk area, meeting rooms and pantry area to ensure areas are clean and tidy at all times by coordinating with cleaner
• Handles the maintenance of office equipment and keeps records of office inventory and pantry supplies to ensure sufficient stock at all times.
• Provide support for facilities maintenance and premises upkeep (e.g. Electrical, Aircon repairs etc.)
• Provide general administrative support to the company which includes data entry, filing and scanning of documents
• Maintains proper storage of files, ensuring that files are stored in a systematic manner allowing for easy access when required.
• Arrange printing of name cards, ordering of stationery and scheduling appointments
• Act as a point of contact for emergency issues and incident escalation for reception, administration and facility related matters
• Provide administrative and logistical support for the Management Team before and after an overseas business trip, including coordinating with other departments/overseas counterparts, and managing meeting schedules.
• Any other administrative tasks as directed by supervisors.

Working hours: 5 days work week, Monday to Friday, 9am - 6pm

This role will support Manager, Centre-Based Care, to ensure smooth and effective execution of new care pilots, services and programmes aimed at enhancing client care quality and community care integration.

Working Location: Woodlands Care Home

MOE-registered private school, established since 2005, CMA Singapore is the master franchisee of CMA International. CMA specializes in two-hand abacus mental arithmetic and focuses on offering a credible teaching system that emphasizes on total brain development. With multimedia and teaching resources backed by an experienced management team and dedicated teaching professionals, CMA is one of the world’s fastest growing mental arithmetic training institutes.

Our goal is to help every child unleash his mental potential through our unique and proven two-hand abacus mental arithmetic methodology. To date, CMA Singapore has 18 outlets island wide and continues to expand into new territories.

Management Trainee

As a Management Trainee, you will complete a two-year program designed to give you broad experience in both the Teaching and Operations departments, starting with classroom teaching and moving into operations management.

RESPONSIBILITIES:

1. Teaching Department:

· Classroom Teaching: Train in abacus methodologies, assist with lessons, and gradually take on full teaching responsibilities, including lesson planning and student feedback.

· Curriculum Development: Contribute to the design and updating of teaching materials.

· Parent-Teacher Communication: Assist in parent-teacher meetings and workshops, learning effective communication strategies.

2. Operations Department:

· Centre Operations: Manage enquiries/feedback, student enrollment, class schedules, and administrative tasks.

· Marketing & Promotions: Support marketing strategies, event planning, and promotional campaigns.

· People Management: Learn staff management basics, including scheduling and performance monitoring.

Requirements:

· Bachelor’s degree in education or business.

· Strong communication and interpersonal skills.

· Passion for education and willingness to learn.

Interested candidates, please send in your full resume, including expected salary to: [email protected]

Roles & Responsibilities

Join our growing team as a Service Technician and play a key role in keeping our industrial dust collection systems running smoothly. You'll be on-site maintaining, troubleshooting, and repairing equipment, making sure everything works as it should for our clients. We value quality service and strong customer relationships—if this sounds like your kind of work, we want to hear from you.

Key Responsibilities:

· Install, maintain, and repair industrial dust collection systems.

· Perform regular checks and preventative maintenance on equipment.

· Identify and fix mechanical and electrical faults.

· Prepare service reports

· Work with customers to ensure their equipment is running smoothly.

· Collaborate with the engineering team to improve system designs.

· Adhere to safety and regulatory standards while on-site.

Working hours: Mon-Fri, 08:00 - 17:30 (OT Eligible)

Requirements

· ITE or equivalent level qualification in Mechanical/Electrical Engineering or a related field

· 2-3 years of experience working with industrial equipment, ideally dust collectors.

· A good understanding of mechanical and electrical systems.

· Ability to read technical drawings.

· Strong problem-solving and diagnostic skills.

· Great communication skills and a customer-first attitude.

· Willingness to travel to client sites.

• Manning of the School General Office Reception counter and

attending to walk-in customers, e.g. contractors, parents, pupils,

public, etc.

• Attending to students at sick-bay (including administering basic First

Aid) and liasing with school leaders, calling ambulance and liasing

with medic staff, Form teachers and parents.

• Attend to contractors when available

• Receiving in-coming mails/goods deliveries and arranging outgoing

mails for posting

• Answering of telephone calls.

• Support in the maintenance of the sick bay (e.g. basic cleaning)

• Incharge of stock balance and ordering of office stationery and

equipment (eg A3 & A4 papers, markers & reflls, A4 and A5 exam

result slips for HOD ICT, Toners, requesting ad-hoc repair and

regular servicing of shredders and photocopiers etc)

• Collation of reports and data

• Provide administrative support to teachers

• Assist with school events and activities, when required

• Other administrative functions where required, e.g. Collection of

forms, data entry, photo-copying, laminating, covering of duties for

the Library Officer, etc.

• Other admin duties as and when assigned by the

Supervisors/Administration Manager/School Leaders

Requirement:

• Able to communicate well in English

• Minimum GCE ‘N’ Level with pass (C6) in English or equivalent

educational qualification

• Min 3 years admin experience

• Must be proficient in using MS Office Applications (e.g. MS Word,

MS Excel, MS PowerPoint, etc.)

• Team-player with a positive attitude and pleasant disposition

• Have a keen eye for details

Duration / Working hours:

11.5 months contract with option to extend 1year (17 Feb 2025 to 31 Feb 2025)

• Mondays to Friday: 7:15am to 4.15pm, inclusive of ½ hour lunch

break and inclusive of school holidays.

• Working hours will be subjected to changes, due to exigencies of

services (e.g. shift rotations)

• Service not required on Saturdays, Sundays and gazetted public

holidays.

** We regret to inform only shortlisted candidates will be notified.

The Coconut Club is a Singaporean restaurant that celebrates coconut milk as the lifeblood of our cuisine, over our signature Nasi Lemak or sharing plates. With community at its core, The Coconut Club prioritises an inclusive and diverse culture.

The Coconut Club is part of The Lo and Behold Group, a hospitality company known for its ability to create timeless destinations and thought-leading experiences.

As a team, we are very passionate about the potential our industry has in shaping a city and take great pride in grooming the next generation of hospitality leaders. We build career paths around the individual, develop training modules both in-house and out, and design incentives and recognition programmes to ensure that good work always pays off.

For its efforts, the group has been recognised as a Human Capital Partner with the Ministry of Manpower, a “Great Place To Work” (2022, 2023) and one of AON’s Best Employers. Wherever you are on the team, whatever your definition of success, we’ll set you on the right path.

This role is one of very few positions that are primed to directly influence the guest experience. You will directly be able to ensure that our guests leave happy and satisfied with the service and experience at our restaurants—especially being able to identify unique opportunities to delight in the day-to-day service.

You’ll be in-charge of:

• Building and maintaining relationships with guests
• Order taking & menu description
• Up-selling products based on your extensive product knowledge
• Ensuring guest satisfaction by being proactive in service operations
• Improving procedures and systems

We love people who:

• Go above and beyond to make someone else's day
• Are thoughtful and kind, while upholding high standards
• Own outcomes and drive solutions
• Are ever-curious and always learning

Benefits:

We believe in taking care of our people, so they can take care of others. We recognise and support each individual through our TLBG Partnership Programme (a monthly sales incentive), medical and insurance coverage, employee dining discounts across our venues, celebrations for each individual’s key milestones, as well as one month sabbaticals for long-service individuals.

Take an inside look at our culture or find out more here.

https://www.lobehold.com/playbook

https://instagram.com/tlbg.openarms

Should your application progress to the next stage, we will be in contact to arrange an interview.

Service Crew (F&B)

• Working Days: 5/6 days per week (Mon - Sunday depend on shift)
• Working Time: 44hrs per week + OT
• Outlets Operation Hours: 11am -10:30 pm (work base on shift)
• Salary: $2,100 - $3,000
• Working Location: (Near MacRitchie reserved)

Daily 2-way Transport provided at Caldecott/Bishan MRT Direct to MRT/home for late hours. Uniform and meals provided

Responsibilities:

• Responsible for operating the F&B outlets assigned
• Uplift customer relations and attend to customer complaints/ queries promptly
• Ensure minimum wastage, breakage and spoilage
• Upsell to achieve sales and revenue targets
• Oversee cash and stock control consistently according to company policies and SOPs
• Create interesting cocktails and constantly innovate in preparation and presentation.
• Understand the crucial aspect of bar and beverage control.
• Pair food with drinks and make recommendations accordingly.
• Any ad hoc duties as required
• Ensure that food hygiene and safety standards are maintained and comply.
• Report on time, in proper uniform and grooming standard.

Requirements:

• Minimum 1 year experience in related industry

Apply now for Interview arrangement

Daniel Wong | Senior Consultant | Reg No: R2095781

The Supreme HR Advisory Pte Ltd | EA No: 14C7279

Job Highlights
- Employee oriented team culture
- Market-leading tuition & enrichment chain
- Attractive remuneration & benefits

What You'll Do:
- To facilitate and carry out the following daily operations routine:
1. Set appropriate classroom rules
2. Ensure that the classroom has an environment that is clean and conducive to
work in at all times
3. Students are to be supervised at all times

- To adhere to the routine and rules of the centre
- To ensure the safety and security of the students during student care hours
- To facilitate social interactions among students and provide support and encouragement should a need arises
- To be familiar with a student's medical conditions and dietary restrictions, etc.
- To adhere to the specific guidelines given by the Centre Manager as well as the roles assigned by the Centre Manager
- To work as a team and share the collective responsibilities
- Maintain order and cleanliness in the classrooms
- Min. ‘O’ Level with 1-2 years of relevant experience
- Team player with a “can-do” attitude
- Bubbly and cheerful personality

What You'll Get:
- Job security with a very Established Education Group
- Medical and Dental Benefits
- Various Staff Benefits & Privileges
- Training & Development; On-the-job Learning
- Structured Career & Salary Progression
- Great & Passionate Colleagues; Vibrant Environment

Duties and Responsibilities

Create a welcoming atmosphere:
- Act as the first point of contact for all school visitors enhancing the reputation of the school by creating an excellent first impression.
- Meet and greet parents and visitors, ensuring that all enquiries are dealt with in a professional and friendly manner.
- Be aware of upcoming school events in order to effectively and knowledgably deal with enquiries.
- Respond to phone enquiries professionally with a positive demeanour, forwarding requests as needed or taking messages for staff.
- Ensure the reception area is always neat and tidy.
- Liaise with the marketing department to ensure the TVs are functioning properly, turned on at the start of each day and off at the end.

Handle daily front desk procedures:

- Follow up with families on absent students as per school procedures ensuring timely and accurate student register each day.
- Process packages, deliveries, and mail as needed.
- Handle laptop loaner process for supply teachers.
- Take note of late students and provide late slips.
- Support CCA Officer with CCA attendance as needed.

Event support and participation
- Support departments with event logistics as needed including but not limited to registration, preparation of materials, directing parents, monitoring refreshments.
- Prepare Admissions packets, check-in families and provide general support for regular Admissions tours.
- Stay after hours as needed for face-to-face Parent Teacher Conferences to direct parents.

Safety and security administrative support
- Work with Security to ensure all visitors have appropriate ID badges in line with school policy.
- Work in conjunction with the security guards to maintain security awareness within the school.

-Ensure accuracy of visitor logs, staff leaving logs, and student attendance to provide in the event of an evacuation or drill.
- Provide support to Health and Safety Officer as needed during drills and emergencies.
- Ensure visitors to the school use appropriate toilets to ensure student Safeguarding procedures are maintained.

Ad hoc administrative support
- Provide administrative support as needed including but not limited to filing, calling parents, marketing collateral inventory, copying, etc for the school.
- Other ad hoc tasks as assigned by the Principal / line manager.

Requirements

- Previous work experience in a customer facing role.
- Excellent written and spoken English communication skills
- Excellent organisational and time-management skills
- High level of customer service and good interpersonal and team working skills
- Good ICT skills
- Ability to work independently on own initiative and the ability to work under pressure and remain calm
- Self-motivated and enthusiastic
- Flexible and supportive
- Comfortable working in a diverse, multinational community.

Other Responsibilities

- All staff are required to manage effective personal development as part of NAEʼs commitment to invest in staff as the key resource in the organisation.
- Each individual must ensure that they meet their statutory responsibilities and adhere to NAE and school policies with regard to Health and Safety, Equal Opportunities and other relevant legislation.
- A commitment to safeguarding and promoting the welfare of all pupils and the willingness to undertake appropriate child protection training when required.

Essential:
• Compliance with visa requirements for working in Singapore
• Must hold a current Enhanced Criminal Records Bureau Disclosure or equivalent for countries lived in outside of the UK.
• A commitment to safeguarding and promoting the welfare of all pupils, with a willingness to undertake appropriate child protection training as required.

Safeguarding
At Nord Anglia Education we are committed to providing a world class, safe, happy environment in which children and young people are able to thrive and learn. We are committed to safeguarding and promoting the welfare of all our students irrespective of race, ability, religion, gender or culture.

All post holders in regulated activity (having regular unsupervised contact with children) are subject to appropriate national and international vetting procedures including satisfactory criminal record checks from both your country of residence/birth and any country of residence within the last 10 years. The school will help to assist in obtaining this check.

Job Descriptions:

• Report directly to Branch Manager
• Follow up on customer request, appointment, enquires, call, complaints and confirmation promptly
• To make cold call and any new leads call provided by the company
• Re-confirm customer’s appointment a day before their treatment
• To follow-up service call to customer after treatment (three days)
• Responsible to deliver and provide Quality Services
• Daily data entry for customers, staff and print report for compilation
• To ensure the cleanliness standards at reception area
• Issuing of invoices and service rendering
• Generation of daily reports
• Assist in general administrative duties
• Preparing and issue of relevant documents, printing and filing as well as inventory control
• Perform any other ad-hoc duties and other matters as assigned by the Company

Job Requirements:

• At least 2 years’ experience in beauty spa environment and services
• Strong verbal and written communication skills
• Ability to work in a fast-paced environment with minimum supervision and is able to multi-task
• Willing to work retail hours (including weekends and public holidays)

Part-Time positions are available at $15/hour - $18/hour

Our team is expanding.

We are a full-service law firm with a reputation for tackling complex and impactful cases across various jurisdictions.

As our firm continues to grow, we are looking for a dynamic and skilled IT Support Analyst who is ready to take on the challenges of a fast-paced, high-stakes environment. In this role, you’ll be integral to the success of our legal team, ensuring they have the technology and support needed to deliver outstanding results.

The ideal candidate is adaptable, proactive, and a natural problem-solver with excellent analytical skills. You should be an inspiring communicator who can connect with colleagues at all levels with calm, confidence, and efficiency. Prior experience in a professional services setting—ideally within a law firm—will set you up for success in this exciting opportunity to make a real impact.

Duties & Responsibilities:

· Provide technical assistance and support, including after-hours support (as may be necessary).

· Diagnose and troubleshoot hardware and software issues.

· Liaise with external service providers, including internet service providers, as necessary.

· Manage and administer to the firm’s IT inventory and infrastructure, including laptops, phones, printers, web conference devices, projectors, in-house servers.

· Develop, implement and manage the firm’s cybersecurity risk systems, including responding to cybersecurity incidents.

· Develop, implement and manage the firm’s intranet.

· Participate in IT projects, implementation and roll outs as required, and report on progress and status.

· Spearhead new IT initiatives.

This list of duties and responsibilities is not exhaustive. It is intended to describe the general content of, and requirements for the performance of this job, and as such, the role may also include the undertaking of additional tasks as required.

Competencies:

· Minimum 2-3 years’ experience in a law firm or similar/professional environment handling confidential data and information.

· Proficient and detailed technical knowledge of Windows 10/11, Teams, Exchange, Intune and Microsoft Office 365 suite.

· Experience with legal industry applications and document management systems – Netdocs, iManage, CoreMatter, Aderant, and Intapp. Experience with legal AI tools is advantageous.

· Configuration and diagnostics of internet and intranet servers.

· Configuration and diagnostics of laptop, mobile devices, printers – familiarity with Lenovo and Apple ecosystem is advantageous.

· Knowledge in implementing video conferencing systems.

· Experience with working in a law firm environment is an advantage but not a requirement.

Personal qualities

· Service-oriented and collaborative approach. Able to work with a wide variety of users both technical and non-technical

· Possesses an analytical mind and good problem-solving skills

· Excellent organisational skills and multitasking skills, with the ability to prioritize tasks effectively.

· Strong interpersonal skills; good communication skills and contributes to a good work environment.

· Have the ability to work and focus on tasks independently.

Salary

We offer a competitive monthly salary (SGD $3,000 to 4,000) based on your level of experience.

Applications

We invite candidates who have the ability to thrive in a challenging professional environment to submit their applications.

Please submit your CV and any other information you wish to share with us to [email protected].

By submitting your application, you consent that Helmsman LLC and Tang & Co (in association with Helmsman LLC) may collect, use and/or disclose the information / personal data contained in your application for the purpose of processing your application. Where your application contains the personal data of third parties, you confirm that you have obtained all necessary consents to provide us with such personal data and that we may collect, use and/or disclose such personal data in accordance with the Personal Data Protection Act 2012 and the Personal Data (Privacy) Ordinance (Cap. 486).

- 1 year contract (renewable based on performance and headcount needs)

- Mon to Fri, 8.30am to 6:00pm

- Up to $2300 + PB

- Maxwell

Job Responsibilities:

• Manage general enquiries of inbound calls and online enquiries
• Handle any other hotline administrative functions

Period:

• 1 year contract (renewable based on performance and headcount needs)

Working Hours:

• Monday to Friday: 8.30am to 6:00pm

Salary:

• Up to $2300 + PB

Location:

• Maxwell

Job Requirement:

• Diploma / NITEC / GCE ‘O' Level or equivalent
• Minimum C5 for English O level
• Preferably with 1 to 2 years of working experience in call centre environment and/or service related industry

Special Knowledge or Skills:

• Ability to communicate fluently in English and a Second Language
• Computer literate and good typing skills

Interested applicants, kindly email your detailed resume (MS Word format is preferred):
[email protected] (Registration no: R24124163)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)

160 Robinson Road, #13-07/08/09 SBF Center, Singapore 068914
T: 6337 3183 | W: www.successhrc.com.sg

Job Summary: As a Service Crew member at our Japanese izakaya, you will play a vital role in delivering exceptional dining experiences. You will assist guests with their orders, provide knowledgeable recommendations, and ensure a welcoming atmosphere that reflects the essence of Japanese hospitality.

- 1 year contract (renewable based on performance and headcount needs)

- a) 9.00am to 6.00pm (Monday to Friday) and

b) 8.20am to 5.20pm (Monday to Friday), 8.30am to 1pm (Alternate Saturday).

- AMK

- Up to $2300 + PB

Responsibilities:

• Reports to Contact Centre Team Lead
• Handle customer service hotline and provide first level of supports from OMNI Channels
• Resolve customer queries efficiently and escalate problems/issues promptly.
• Follow Standard operating procedures closely.
• Work as a team and ensure that the contact centre service level is met

Period:

• 1 year contract (renewable based on performance and headcount needs)

Location:

• AMK

Working Hours:

• During training: M-F: 8.30am - 6pm
• After training:

a) 9.00am to 6.00pm (Monday to Friday) and
b) 8.20am to 5.20pm (Monday to Friday), 8.20am to 1pm (Alternate Saturday).

Salary:

• Up to $2300 + PB

Requirements:

• Diploma / NITEC / GCE ‘O' Level or equivalent
• Minimum C5 for English O level
• Preferably with 1 to 2 years of working experience in call centre environment and/or service related industry
• Special Knowledge or Skills:
• Pleasant disposition with good communication skills
• Fluency in a second language to liaise with clients.
• Computer literate and good typing skills

Interested applicants, kindly email your detailed resume (MS Word format is preferred):
[email protected] (Registration no: R24124163)

Please ensure that applications sent through email are no bigger than 1Mb.
We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)

160 Robinson Road, #13-07/08/09 SBF Center, Singapore 068914
T: 6337 3183 | W: www.successhrc.com.sg

Quality Lab Support Coordinator

6 months contract

About the Company:
Our client is a US healthcare and a leading global biopharmaceutical company. They have a revenue of US $40.1 billion, with more than 69,000 employees across 140 countries with a heritage of more than 125 years. Our client is committed to provide patients and customers with a reliable supply of high-quality, safe, and effective medicines and vaccines. Their global supply strategy relies on manufacturing capabilities and expertise to achieve this mission

Responsibilities:

In this role, you will be responsible for all or subset of the key responsibilities below:

• Receive, archive, retrieve and dispose retention sample, following standard work, approved procedures and regulatory requirements in timely manner.
• Maintain proper 5S and ensure inspection readiness of retention sample rooms.
• Perform assigned tasks within stipulated timeline and escalate discrepancies to Reporting Manager.
• Support laboratory supplies stock check, receiving, stock arrangement and disposal as necessary.
• Any other duties as assigned by reporting manager.

Requirements:

• GCE O Level qualification and above
• Proficient with computer software such as Microsoft Word & Excel
• The role will require the person to be able to move heavy boxes up to 15 KG during process like transfer of samples/stocks checking.
• Customer focus with strong business acumen and continuous improvement mindset.
• Critical thinking mindset with a collaborative and problem-solving attitude.
• Good communication and interpersonal skills.
• Ability to work effectively in a team-based environment.

Reg No: R22104540

EA License no: 94C3609

Responsibilities:

• Implementing service and maintenance procedures.
• Collaborating closely with client representatives on service and maintenance matters.
• Guiding and coaching a team of service personnel.
• Assisting the supervisor in team deployment and task allocation for service tasks.
• Overseeing daily client interactions to meet expectations effectively.
• Supporting the supervisor in ensuring timely troubleshooting and completion of service tasks for security systems at client sites.
• Understanding and meeting each client's business, organizational, and objective-related needs to ensure customer satisfaction.
• Ensuring compliance with the Workplace Safety and Health Act in all work activities.
• Undertaking additional technical duties as necessary.

Requirements:

• NITEC/Diploma or higher in Electronic, Computer, Automation, or Mechanical Engineering.
• At least 1 years of customer service experience, preferably in multinational settings, with a focus on security.
• Additional advantage with expertise in security systems, including Access Control, CCTV, and Alarm Systems.
• Fundamental IT knowledge in hardware, network, and database.
• Job Title will be dependent on the years of experience.

Thank you for your application and we regret that only shortlisted applicants will be notified

By submitting any application or resume to us, you will be deemed to have agreed & consented to us collecting, using, retaining & disclosing your personal information to prospective employers with the services provided by us.

EA (18C9514/R23118479)

Responsibilities:

• You will be responsible for application development, implementation, customer training, support and maintenance for both on-premise and cloud deployments.
• You will apply the principles of software engineering to translate functional requirement into good technical design, scalable coding, maintenance and thorough testing.
• You will ensure application development work follow policies, standards and industry best practices
• Any other IT related tasks to support smooth business operations
• Ad-hoc duties as assignedWorking on implementations of Microsoft business solutions
• Application configuration and customizations of modules
• Project Management

Requirements:

• Diploma or Bachelor’s Degree in Computer Science, Information Systems or other related field or equivalent work experience
• Experience in web application development
• Experience in development with ASP.NET with C#
• Experience with XML and defining WSDLs for interfaces
• Experience in web development markup languages (HTML/XML) and stylesheet languages (CSS/XSL)
• Experience using SQL server including design and development of tables, functions, stored procedures, views, indexes, etc.
• Proficient with Visual Studio
• Strong written and verbal communication skills
• Bonus: Demonstrates knowledge and abilities in Microsoft Dynamics CRM or Power Apps
• Bonus: Microsoft Certified Professional
• Bonus: Agile Development

• Engage directly with customers, delivering outstanding, friendly, and reliable service.
• Provide flight details to customers within the stipulated timeframe (1 hour) after receiving the booking.
• Verify export document compliance during the processing of export work orders.
• Apply for the appropriate export permits and complete other customs processes in a timely manner.
• Answer all calls promptly within three rings without fail.
• Monitor onboard status consistently and inform customers of any irregularities immediately.
• Maintain effective communication with all relevant departments, including Operations, Warehouse, Traffic, and Planning teams.
• Ensure that airfreight rates applied are accurate and up to date.
• Stay informed and updated on new changes or requirements from airlines or governmental regulations.
• Submit all monthly customer reports punctually and without fail.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd

EA License No: 20C0270

Inbound Call Centre
Working hours: Rotational shift, Mon – Sun
4 weekdays + 1 weekend (5 days per week)
Location: Changi / Jurong East
Duration: 12 months (Renewable / convertible)
Note: 3 months training

Working hours:

AM - 8AM to 8PM (8 hours working hours), example 8AM to 5PM or 9AM to 6PM

PM - 1PM to 12 Midnight (8 hours working hours), example 1PM to 10PM or 2PM to 11PM

Job Scope:
* Maintaining a positive, empathetic, and professional attitude toward customers.
* Responding promptly to customer inquiries on general and transactional enquiries
* Communicating with customers through various channels.
* Acknowledging and resolving customer requests.
* Customer outreach to encourage the use of digital services.
* Consistently deliver high quality service to our customers to achieve total customer satisfaction without compromising risk
standards.
* Collaborate with stakeholders to resolve all customer queries and requests.
* Able to multi-task while speaking to customers and toggle between system application screens in a fast-paced environment.
* To consistently meet the Key Performance Indicators (KPIs) without compromising quality of service delivery
* To adhere to professional standards of behaviour & conduct in dealing with customers & fellow colleagues

Requirements:

• Min. GCE ‘O’ Level or Higher Nitec
• At least 1 years of experience in call center setting
• Has experience dealing with KPI preferred

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. Reg No: R23117785 (Lok Ding Hann)

Job Opportunity: Outbound Service Call Representative (3-Month Contract)
Location: Near Telok Ayer MRT (DT Line) / Raffles Place MRT
Working Hours: Monday to Friday, 9:00 AM to 6:00 PM
Contract Duration: 3 months (not extendable for now, unless changes arise later)

Salary: up to 3k

Role Overview:

We are seeking a dynamic Outbound Service Call Representative to join our team. The candidate will play a pivotal role in delivering an outstanding customer experience through professional interactions and efficient service delivery.

Key Responsibilities:

• Conduct outbound calls to engage with customers and deliver exceptional service experiences.
• Address and resolve customer queries and requests in a timely manner, meeting service level agreements.
• Perform related administrative and ancillary tasks to ensure smooth and complete customer interactions.
• Proactively support processing and execution tasks with accuracy and efficiency.

How to Apply: Send your resume to:

Job Summary

The Water Treatment Marketing Support Executive will be crucial in developing and executing marketing strategies to promote our water treatment products and services. This position requires a blend of technical knowledge of water treatment processes and strong marketing acumen to communicate our value proposition to clients and stakeholders effectively.

Key Responsibilities

1. Develop and implement comprehensive marketing strategies to support the promotion of our water treatment solutions.
2. Collaborate with the sales team to create targeted marketing materials, including brochures, presentations, and case studies.
3. Conduct market research to identify trends, customer needs, and competitive landscape within the water treatment industry.
4. Organize and participate in industry events, trade shows, and webinars to showcase our products and services.
5. Manage digital marketing campaigns, including social media, email marketing, and website content updates.
6. Provide technical support to the sales team by articulating product features, benefits, and applications effectively.
7. Foster relationships with key customers and industry partners to enhance brand visibility and reputation.
8. Monitor and analyze marketing performance metrics to optimize strategies for maximum impact.

Qualifications

1. Bachelor’s degree or above in environmental science, Chemical Engineering, Marketing, or a related field.
2. Minimum of 3 years of experience in marketing support or product management within the water treatment or environmental sector.
3. A strong understanding of water treatment technologies and processes is highly desirable.
4. Excellent communication skills, both written and verbal, with the ability to convey complex technical information.
5. Proficiency in digital marketing tools and platforms (e.g., Google Analytics, social media management).
6. Strong analytical skills with a data-driven approach to decision-making.
7. Ability to work collaboratively in a team environment while also being self-motivated.
8. Technical Skills:

• Strong understanding of membrane filtration technologies (Nano Filtration, Reverse Osmosis).
• Familiarity with water quality parameters and analytical methods.
• Experience in market analysis and product positioning.

Desired Attributes

1. Strong analytical skills with a problem-solving mindset.
2. Ability to work collaboratively within cross-functional teams.
3. A proactive approach to identifying opportunities for improvement in products and processes.

Working Conditions

1. The position may require occasional travel for customer visits, trade shows, or training sessions.
2. Flexibility to work in a dynamic environment with changing priorities.
3. Salary (commensurate with experience): S$5200 – S$ 7500.
4. A part-time position is also available for application.

Application Process

1. Interested candidates should submit their resumes and cover letters detailing their relevant experience and qualifications.
2. Interested applicants, kindly forward the above-required document indicating the earliest availability/notice period required, and current and expected salary via email to: [email protected]

We regret that only shortlisted candidates will be notified.

Working Location: Defu Industrial City