Job Description & Requirements

Responsibilities

• Efficiently manage multiple incidents simultaneously in a high pressured environment
• Handle all customer requests via various support channels; inbound phone calls, email, and chat
• Clearly document and investigate all Support incidents
• Comprehensive understanding of DCS’s platform and technical architecture so to effectively troubleshoot issues
• Provide timely and meaningful updates to customers
• Perform Level 1 Helpdesk troubleshooting, Level 2 remote troubleshooting, and Level 2 Onsite troubleshooting activities for existing Customers.
• Standby support for our Customers on off-office hours, weekends and public holidays on a rotational basis

Requirements

• Minimum IT Diploma
• Able to communicate with clients effectively
• Minimum 2 years’ experience on Customer support
• With experience in CRM / Loyalty System / POS / Real Estate systems / Simplicity is preferred
• Good background in Microsoft SQL Database
• Exceptional customer handling, telephone and written skills
• Investigation and diagnostic skills and an enthusiastic ability to problem solve

Note: By providing us your contact details, you are giving us your consent to use your personal information for follow up purposes. For more information, please refer to our data protection policy.

Responsibilities:

· Deliver a 1st class Production Support service to Channel’s stakeholders

· Responsible for availability, incident, problem and capacity management for the applications in scope

· Response and resolve incidents, problem and user queries through proper analysis

· Manage communication for Incidents (SLA breaches, Application Major Incidents, Logistics issue) and responsible for communications within team, manager and department

· Drive technical remediation in line with agreed non-functional requirements

· Evidence continual service improvement of processes and tasks (via automation)

· Ensures essential process / procedures are followed and contribute to defining standards.

· Coach and be receptive to coaching to uplift the team’s and your individual knowledge

· Communicate complex technical issues to business users in a language they understand

· Contribute in effective knowledge management best practices within team and organization

· Work closely with 1st & 3rd level support and development teams to the incidents, problem and users queries are resolved within SLA

Requirements:

Education:

· Bachelors’ Degree in Computer Science or related field.

· At least 6 years’ relevant experience preferably in a Finance Institution.

Essential:

· 5 + years of experience working in Banking IT industry support. Experience in Microsoft Dynamics CRM and Siebel CRM applications.

· Strong team player. Flexible and being able to manage time effectively.

· Able to work with sense of urgency under multiple deadlines and successfully organize and complete tasks with minimal supervision.

· Experience in L2 / L3 support in a Production Support group in a high availability / mission critical environment.

· Strong understanding of ITIL methodology

Key Domain/ Technical Skills:

· 5+ years of experience with Distributed Technologies – Microsoft Dynamics CRM, MS SQL Server, Unix, MQ, Oracle.

· Strong working experience in Microsoft Dynamics CRM application production support

· Strong understanding of Microsoft Dynamics CRM application architecture

· Excellent troubleshooting skills in Control-m batch issues, SSIS packages

· Strong automation skills (Unix Shell scripting / windows batch scripting or any other scripting language)

· Hands-On experience in writing / debugging scripts, code, and database queries

· Software Engineering & Change Management

· Solid understanding and execution of DR & BCP

· Good experience in Middleware MQ / BMC / Control-M/Remedy incident Management tools

· Competent in Microsoft Excel, PowerPoint and Word document

Job Description

Handles customer’s enquiries

Update customers on the status of their orders

Creation of receiving documents, delivery orders and invoices

Liaise with relevant departments to ensure on time delivery

Attend to customers' feedback

Maintains proper filing of documents

Follow up with customers on their material collection status

Perform other ad-hoc duties as assigned by superiors

Job Requirements

Candidate must minimally possess an O Level or ITE Certificate.

Positive working attitude and ability to work independently.

Meticulous, good communicator with an eye for detail.

2 years of relevant work experience preferred.

Singaporean only.

Role:

• Generate Technical Proposals to support the Sales Team.
• Serve as the primary contact for customers regarding product queries, orders, and deliveries, and provide administrative support for the Sales Team.
• Oversee the sales order process, including purchase orders, invoices, and issuing sales transaction orders.
• Verify customer orders, including customer details and payment information.
• Respond to customer inquiries, feedback, or complaints via phone or email.
• Ensure quotes align with raised orders, confirming correct pricing, terms, and conditions.
• Record data and maintain systems as outlined in the sales process SOP and as directed by the Sales Team.
• Perform any ad-hoc tasks as required.

Requirements:

• Minimum of 2 years of relevant experience in the Engine and Propulsions Systems or related industry in administration or technical service support.
• Goal-oriented and meticulous in providing accurate information.
• Capable of working independently and as part of a team.
• Able to handle pressure and thrive in a fast-paced environment.

Temp Receptionist x 2 pax!!!

Job Scopes:

- Data entry

- Filing

- Assist receptionist duties such as transferring of calls, direct customer to the respective CS and etc

- Other adhoc duties as assigned

Other information:

- Working hrs: Monday to Friday (8.30am to 6pm)

- Rate: $12 per hour (up to $2300 per mth)

- Work location: Orchard (Nearest MRT: Somerset)

- Able to work for at least 1 to 3 months

Interested candidate, please send in your resume to "[email protected]" and state "Temp Receptionist (Orchard)" as the subject.

Only shortlisted candidate will be notified

DIS Manpower Pte Ltd

EA License No.: 08C3226

Sng Wei Lin

Reg No.: R1101806

Responsibilities

• Conduct market research to identify trends and opportunities within the APAC aerospace sector.
• Develop and execute sales strategies to grow the customer base and capture new business opportunities.
• Build and nurture relationships with key stakeholders, including operators, airlines, and leasing entities.
• Manage the sales cycle from initial lead generation through to final deal closure.
• Collaborate with internal teams to ensure timely and successful delivery of products and services.
• Partner with marketing teams to enhance brand visibility and drive awareness.
• Track sales performance metrics, analyze results, and prepare detailed reports.
• Provide accurate sales forecasts and consistently meet or exceed established targets.

Requirements

• Minimum Degree in Business Management,, Business Administration, Marketing or Relevant Field.
• Successful candidate must have proven sales experience in aerospace, aviation sales in the APAC Region.
• Experience in Business Devleopment will be an advantage.
• Occasionally Travel within Singapore and the Asia Pacific region

Thank you for your application and we regret that only shortlisted applicants will be notified

By submitting any application or resume to us, you will be deemed to have agreed & consented to us collecting, using, retaining & disclosing your personal information to prospective employers with the services provided by us.

EA (18C9514/R23118479)

Job Scope 工作范围

1) Keep Centre Facility Clean and Disinfected at All Times 时时保持幼儿园清洁和消毒

2) Washing & Disinfect All Equipments and Learning Materials 清洗和消毒所有幼儿园的设备和教材

3) Assist Other Teachers Whenever Needed协助老师和同事们保持课室的卫生

All other Works Assigned by Supervisor in Helping Out When Required主管指派的所有其他工作在必要时帮助。

Key Responsibilities

• Conduct regular inspections and maintenance of lifeboats, davits, and related safety systems in accordance with SOLAS and IMO standards.
  Perform load testing, release gear inspections, and condition assessments.
  
• Diagnose and repair faults in mechanical, hydraulic, and electrical systems.
  Ensure all repairs meet quality standards and comply with regulatory requirements.
  
• Prepare inspection and maintenance reports for submission to classification societies or flag authorities.
  Maintain accurate records of completed work, including parts and labor used.
  
• Provide technical support and advice to clients regarding lifeboat safety and equipment compliance.
  Offer guidance on preventative maintenance programs.
  
• Stay updated with international maritime safety regulations and standards.
  Ensure work is performed in a safe manner, following company and industry safety protocols.
  

Qualifications

• Diploma or degree in Marine Engineering, Mechanical Engineering, or a related field.
• Certification in lifeboat inspection and servicing (e.g., SOLAS or manufacturer-specific training).
• Proven experience in lifeboat maintenance, repair, and servicing (3+ years preferred).
• Strong knowledge of maritime safety regulations, including SOLAS, IMO, and LSA Code requirements.
• Hands-on experience with hydraulic, electrical, and mechanical systems.

The Customer Experience Executive is responsible for ensuring the best customer service is rendered to the residents and members.

About Core Collective:

Since our launch in 2018, Core Collective has propelled the professional growth of hundreds of fitness and wellness practitioners and business owners by providing a convenient and cost-effective plug-and-play solution at our three centres of excellence at Anson, Dempsey, and Katong.

Our purpose is to help our residents grow their businesses through comprehensive business support services and outstanding customer experience for their clients at every touchpoint. We expertly manage the mundane but necessary tasks so that our residents can focus on their passions - With us, they are not just renting space; they’re partnering for success.

Who are our residents:

In Core Collective lingo, our customers are called Residents. Personal Trainers, Chiropractors, Pilates instructors, physiotherapists, etc., are a few examples of our residents who comprise the community of health and wellness professionals.

Your impact:

As Core Collective grows we are looking for a Customer Experience Executive to join the team.

The CX team is the familiar face that all Residents and Members can look to when they have questions or issues. They are the "knowledge and call center" of the business. It is important that each and every single CX team member knows what is going on in the business in order to give accurate answers or to point Residents or Members in the accurate direction. They are the face of welcome and also the face of discipline.

What You’ll Be Doing:

Customer Service (Residents and Clients):

• Ensure that customer experience excellence is delivered within the business, culture and values
• Front desk duties and shift work, to greet and welcome guests, answering phone calls and perform service calls
• Attend to both residents and clients request and resolve dispute in a timely manner
• Assist in check ins with residents and clients in a systematic and timely manner
• Assist in touring of space, and promote the brand / company’s services offered
• Be trained with ability to close walk in leads
• Follow through of SOPs at all times

Facilities and Operations:

• Ensuring that center’s facilities and operations are in excellent condition, with SOPs and internal processes being followed
• Ensuring that vendors services are delivered to Core collective in accordance with SOPs and contracts
• Inventory management

Others:

• Assist in collating data and and reporting for task assigned
• Perform other job related duties and responsibilities as may be assigned to you from time to time

What you’ll bring to the table:

• 2 years of relevant Customer Service experience (Hospitality background would be an added advantage). Passionate about providing excellent service to our internal and external clients
• Willing to go the extra mile
• Driven to succeed and enjoy problem-solving
• Ability to build and maintain positive relationships with various stakeholders
• Ability to determine customer needs and provide appropriate solutions, setting expectations with customers
• Able to work on weekends and public holidays when needed

Our Vision

In line with our parent company Aurum and WH Group, our shared vision is to Build sustainable businesses that positively impact lives across generations (i.e. Do Well Do Good). We aspire to transform Core Collective from a local fitness & wellness business into leading global fitness, wellness and lifestyle hubs that are centres of excellence and home to a diverse community of top professionals, fostering collaboration for healthier and happier lives.

We achieve our vision by:

1. Building fitness and wellness hubs that are centres of excellence in the industry
2. Filling our space with the best fitness and wellness professionals
3. Providing the best platform and support services to help our professionals grow
4. Fostering collaboration across disciplines for healthier and happier lives

Our Core Values
Benevolence

• Show genuine care and compassion for our team, customers, community, company
• Do things because we care and not because we have to
• Proactiveness to help others (team-mates/stakeholders)

Excellence

• Consistently producing work that wows / impresses / delights your teammates and customers
• Going above and beyond everything that we do
• Continuous Improvement
• Exceptional professionalism

Ownership

• Treat it like your own business
• Owning up to your mistakes and actively solving the mistakes
• Deliver on your promises to your teammates and stakeholders
• Do what needs to get done

Integrity

• Always doing the right thing
• Keeping to our word
• Having each other’s back
• Open and effective 2-way communication (both good and bad)
• Treat others fairly with mutual respect

Agility

• Actively seek learning and able to adapt to new situations
• Able to work with people from various backgrounds, cultures and seniority

• min 5 years experience in the baking industry
• recognised qualification in Food Science or Baking
• knowledge of functional ingredients in baking
• good working knowledge of bread and cake production
• excellent computer skills in Microsoft Excel, Word and Power Point
• good command of written and spoken English
• able to travel overseas as and when required

# 6 days work week

# Working Hours: Mondays to Saturdays – 10:45 to 19:30 | Sundays/PH – 10:45 to 17:30

Job Responsibilities:

• Attending to customer’s enquiries at Walk-in Service counter
• Handle and resolve customer complaints
• Maintain of stock inventory
• Preparation of weekly/ monthly report
• Keep front desk neat & tidy with necessary material
• Take up other duties as assigned

Job Requirements:

• “O” Level/ ITE Nitec/ Diploma in related field
• Proficient in Microsoft Office
• Initiative with positive attitude, willingness to learn and must be a team player
• Committed and able to work independently
• Friendly and Customer service oriented
• Good communication skills

Work location: Bedok Mall

Recruiter (WFH, Remote Support)/ Call Support/ Telemarketer - Commission based

Calling for Supermoms, Superdaddy, Superhero YOU!

YES! You are THE ONE! We are hiring Recruiter (WFH, Remote Support)/ Call Support/ Telemarketer) who are keen to take on flexible-work arrangement as a Recruiter cum Telemarketer.

We want you and we would like to journey with you to help you achieve your next career purpose that commensurate with an attractive benefit/ Commission and an integrated work life harmony.

Come, join our Team!

Interested applicants, we are waiting for you… wait no further and send over your MS word resume over to us.

Job Requirements

• Good track record in providing Customer Service/ Telemarketer.
• Proven experience as Recruitment Consultant, HR Consultant or similar position will be an added advantage
• Min. 2 years of Customer Service/ Telemarketer/ Cold-calling in a Call Centre environment experience.
• Experience working as a Telemarketer in a Bank or Contact Centre environment is highly desirable.
• Able to communicate effectively and professionally over the phone.
• Confident and pleasant personality
• Enjoy talking to people over the phone.
• Willing to learn the traits of recruitment.
• Able to work independently and as a team

**Incumbent must be CEI Certified or willing to go for the CEI course is required.

Candidate must be willing to take on a Commission base role.

Please contact us or apply in-confidence your update MS Word Resume to : [email protected]

Yong Jeline (Reg. No. R1101621)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

Job Description

• Industry/ Organization Type: IT Communications Service Provider
• Position Title: System Support Engineer (Telecommunication/ PABX)
• Working Location: Central (Nearest MRT: Mattar)
• Working Hours: Monday to Friday, 9am – 6pm
• Salary Package: Basic + Performance Bonus
• Duration: Permanent Role

Key Responsibilities

• Configuration of Voice/Network peripherals, VoIP/ Cloud PABX, Network Switches etc.
• Provide helpdesk and remote support to customers, as well as onsite technical troubleshooting.
• Validate System Design Documents to ensure alignment with customer requirements.
• Build and maintain strong customer relationships through a proactive approach and positive attitude.
• Continuously acquire and update product knowledge in line with industry trends.

APPLY NOW!!!

• At least ITE with minimum 1 year of related working experience.
• Experience in deploying and managing Voice/Data project, supporting VoIP telecommunication systems, network switches, troubleshooting LAN/VoIP systems is an advantage.
• Good knowledge in IT and communication system/PABX is required
• Alcatel, Mitel and Yeastar PABX knowledge will be an added advantage.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #71498 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Roles & Responsibilities

• Manage phone and email enquiries during working hours.
• Receptionist work - answer phone calls and distributing of mails.
• Coordinate office administrative office tasks.
• Support basic administrative HR duties such as worker and staff uniform
• Perform basic data entry tasks.
• Provide assistance in other miscellaneous administrative tasks.
• Maintain office stock e.gs Stationary, Pantry and Sundry and form
• Any adhoc duties as assigned.

Requirements

• Min. O Level certification.
• Min. 1- 2 years experience in administration.
• Fresh graduate welcome to apply

Position: Sales Support Engineer (Job ID: 19433)

• Variable Bonus
• Monthly Transport Allowance
• Opportunity for Business Trip + Learning opportunities

Company: Electronics/Semiconductor Manufacturer

Location: Central (Estimate 600m walk from MRT)

Job Description:

• Collect, analyze, and interpret supply chain data to identify trends, issues, and opportunities.
• Develop and maintain comprehensive reports and dashboards to monitor supply chain performance.
• Implement best practices and innovative solutions to streamline supply chain operations and enhance efficiency.
• Collaborate with cross-functional teams to ensure seamless integration of supply chain processes.
• Demand Planning, Forecasting and Inventory Planning:

1. Develop accurate demand forecasts, and monitor forecasts based on market trends, sales data, and other relevant factors.
2. Support development and review of monthly production plans to suppliers.
   • Optimize inventory levels and develop inventory management strategies to minimize stockouts and excess inventory.
3. Monitor inventory performance and take corrective actions as necessary.
4. May require to handle small scale customers / more easy handled customers
5. Any other ad hoc duties as required.

Job Requirements:

• Minimum 3-5 years working experience in Semiconductors, Trading or Distributors.
• Proficient in Japanese language to communicate effectively with the Japanese headquarters.
• Experience as a Data Analyst or similar role, preferably in an inventory planning or supply chain environment.
• Proficiency in data manipulation and analysis tools.
• Familiarity with data visualization tools.
• Understanding of inventory management principles and supply chain dynamics.
• Strong analytical and problem-solving skills, with the ability to translate complex data into actionable insights.
• Excellent attention to detail and ability to work with large datasets.
• Excellent interpersonal skills, humble, cheerful and good working attitude
• Willing to travel overseas to meet customers or suppliers when necessary

Interested applicants please send your resume to Jing Ling with email subject header "Job Application for Sales Support Engineer (Job ID: 19433)".

We regret that only shortlisted candidates will be notified. Other applications will be updated to our database for future job opportunities.

By submitting any resumes or applications to Pasona Singapore Pte Ltd, you are considered to have read and agreed on the terms of our Privacy Policy, and consented to us collecting, using, retaining, disclosing your personal information to the prospective employers for their consideration.

Effective from 1 October 2020 under the new Employment Agencies (EAs) Licence Conditions,

EAs will be required to collect the personal data (e.g. NRIC number number for overseas candidates) of applicants referred to employers for permanent or contract job positions of at least six months with a fixed monthly salary of S$3,300 and above.

PDPA requirements on collection, use, and disclosure of personal data would not be applicable to EAs that are collecting such information as it is a regulatory requirement by Ministry of Manpower.

Please find Privacy Policy Agreement from the below link.
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Tan Jing Ling

EA Registration No: R24124404
Pasona Singapore Pte Ltd
1 FINLAYSON GREEN ＃09-02 SINGAPORE 049246
Email: [email protected]

URL: www.pasona.com.sg

EA License No:90C4069

Summary:

• Women Gynae clinic
• Basic salary up to $4000
• AWS + Variable bonus
• 5.5 days work week @ 8.30am - 5.30pm, 9.00am - 1.00pm
• Location: Orchard (5 minutes walkable from Orchard MRT station)

Key Responsibilities:

• Answer phone calls, and respond to inquiries
• Liaise with patients about appointment scheduling and patient registration
• Process insurance claims, manage payment collections and issue invoice
• Assist with simple procedures in the treatment room
• Perform inventory stock check and place order if necessary
• Provide basic patient care services
• Any other ad-hoc duties assigned

Key Requirements:

• Min 2 years of experience in specialised clinical setting
• Proficient in Plato system, and medical insurance processing
• Bilingual in English and Mandarin in order to communicate effectively with Mandarin speaking patients

Your recruiter for this job: Stella

WhatsApp me @ 8772 4117 for a prompt response to your enquiry!

Stella Aw Yong See Hui | R24121552

Recruit Now Singapore Pte Ltd | EA No: 21C0845

What You’ll Do:

• Lead and oversee nursing operations within the Geriatric Care department.
• Ensure high standards of patient care and safety for elderly patients.
• Manage, train, and support a team of skilled nurses specializing in elder care.
• Collaborate with multidisciplinary teams to achieve optimal health outcomes for older adults.
• Drive improvements in clinical practices and operational efficiency tailored to the needs of elderly patients.

What We’re Looking For:

• Registered Nurse with experience in Geriatric nursing.
• Proven leadership and team management skills in a geriatric setting.
• Strong communication and organizational abilities to effectively coordinate care.

Why Join Us?

• Convenient central location for easy access.
• Office hours with a 5.5-day workweek to promote work-life balance.
• Attractive salary and benefits package designed to reward your expertise in elder care.

Job Requirements:

Are you passionate about providing exceptional dining experiences in a world-class setting? Join a prestigious integrated resort in the heart of Central Singapore, known for its award-winning restaurants and vibrant culinary scene.

What You’ll Do:

• Take and serve food and beverage orders while delivering top-notch guest service.
• Create memorable dining experiences with a warm and friendly approach.
• Set up and prepare the restaurant for seamless food service operations.
• Assist guests with their needs, offer menu suggestions, and upsell effectively.
• Manage reservation inquiries via phone and email.
• Handle administrative tasks to support smooth restaurant operations.

What’s in it for You?

• Competitive salary package.
• A welcoming and dynamic team environment.
• 1-month joining bonus to kickstart your journey with us!

If you’re ready to be part of an iconic dining destination and elevate your F&B career, apply now!

We regret that only shortlisted candidates will be contacted.

Enoch Cheong
Registration No.: R21100787

HRnet Ventures Pte Ltd
EA License No.: EA24C2435

Working days can be flexible, with about a $9 per hour rate, with a possibility of a more long-term contract role.
Role: To aid the team in a variety of the following tasks:

• Telephone recalling of interview respondents for Quality Control
• Coordinating Focus Group Discussions
• Coding of questionnaire responses
• Recruiting and coordinating participants for our studies
• Transcribing of transcripts
• Overseeing the administration of surveys to participants
• Support in briefing of interviewers for our projects
• [Adhoc] Helping to conduct some interviewers if required

Food Processing Technician (with Logistics Support) is responsible for combining food processing responsibilities with occasional support for our logistics operations, ensuring the seamless flow of our high-quality food products from production to customer.

Production:

• Follow established production procedures and safety guidelines.
• Operate and maintain food processing equipment.
• Inspect and weigh ingredients to ensure accuracy.
• Package and label finished products according to company standards.
• Maintain a clean and sanitized work environment.

Logistics Support (Occasional):

• Deliver products to customers' locations in a timely and courteous manner.
• Load and unload food products from the company vehicle.
• Collect payment for deliveries and reconcile cash with invoices.
• Inspect and maintain the company vehicle to ensure safe and reliable operation.
• Adhere to all traffic laws and regulations while driving.

Any other ad-hoc tasks as assigned.

Qualifications

• Prior experience in a food processing environment is preferred.
• Able to converse in basic English and/ or Chinese language
• Valid Class 3 or 4 driver's license with a clean driving record.
• Ability to lift and carry moderate weights and work in a fast-paced environment.
• Strong attention to detail and ability to follow instructions.
• Ability to work independently and as part of a team.

6 days work week

Mondays to Saturdays

E-CHANNEL SERVICE CENTER OFFICER (call centre -12 mths CONTRACT + 1 mth bonus/ Renewable/Convertible)

My client is a top tier Private Bank.

ROLE PROFILE:

The E-Channel Service Center officer is a key member in the Client Service Network (CSN) team. He/she is responsible to provide first level Digital Platform support by phone and/or e-mail to Clients. He/she has to analyze and answer/handle the Client’s enquiry/request, as well as collaborate with colleagues from other units in the Bank who are providing second level support for the Bank Digital Platform.

KEY FEATURES OF THE POSITION

• “First Contact” for Singapore and Hong Kong booked Clients regarding the Bank’s Digital Platform.

• Analyse and answer/handle the client’s enquiry/request, as well as collaborate with colleagues from other units in the Bank who will provide second level support.

Job Scope:

• Perform independent verification of client’s instructions

• Perform Independent Call Back to clients for High-Risk Transactions as a form of anti-fraud deterrence

• Co-ordinate & ensure smooth and timely delivery of client’s instructions/documents between two

processing locations (SG and HK)

• Process Closure of Accounts and all their related requests

• Support quarterly Periodical Fee processing

• Perform Signature Verification for non-account life cycle related documentation

• Process new, renewal or termination of Bankers Guarantee for credit card clients

• Assist to prepare quarterly updates of the Bank’s Authorized Signatory List to various counter

parties

• Prepare Audit Confirmation & Custody Declaration for clients’ auditors and external asset managers (EAM) respectively

• Maintain the knowledge database of the E-Channel Service Centre.

• Document and maintain the Client’s requests/enquiries received in the Bank’s ticketing tool, keep control over the issues list and see through each issue to closure in a timely manner.

• Act as Subject Matter Expert for a specific focus area e.g. Authentication, Trading, Payments etc.

• Ensure activities performed are in compliance with relevant regulations and internal policies.

• Strong commitment to quality service and a desire to drive innovation and continuous process improvement initiatives.

• Support the clearance of Long Form Deficiency and signature verification of Operational Documents such as Corporate Action Reply Letters, Subscription of Private Equity Documents, Investment Related Forms etc.

• Support any ad-hoc tasks / requests as assigned from time to time.

• Provide support as a team also for Hong Kong Public Holidays.

SKILLS REQUIREMENTS OF THE POSITION

•Communication talent i.e. confidently leading a discussion, managing conflict situation, efficient and goal-oriented communication style

•Meticulous and efficient working style

•Ability to work under pressure

•Able to work with minimal supervision and a team player

•Proactive, hands-on, and solutions-oriented

•Good analytical and problem-solving ability

•IT savviness

•Degree with at least 3 years of related banking working experience

•Previous experience in call Centre and/or call back experience is preferred

•Good understanding of Banking and financial products

Salary: $3700- $4000

Work location: One Changi City

GIC is one of the world’s largest sovereign wealth funds. With over 2,000 employees across 11 locations around the world, we invest in more than 40 countries globally across asset classes and businesses. Working at GIC gives you exposure to an extraordinary network of the world’s industry leaders. As a leading global long-term investor, we Work at the Point of Impact for Singapore’s financial future, and the communities we invest in worldwide.

Technology Group
We experiment, design, and lead a 24×7 global business where we support core capabilities in asset management, trading, investment operations, and risk management. We deliver secure, reliable, and integrated solutions, and provide insights on new, and emerging technologies.

Service Integration and Management
You will help to deliver excellent end-user experiences and provide high quality support across our staff in 11 global offices

What impact can you make in this role?
You will be empowered to be at the top of your game by providing strategic partnership, and innovative technology solutions that supports GIC’s vision of being a tech-driven, global, long-term investment firm.

What will you do as an IT Service Management (ITSM) Engineer?

• Support IT Service Management operations, project and enhancement initiatives
• Develop service requests in ITSM platform
• Provide support in implementation of IT service management activities which may include the following areas:Analysis of service requests and enhancement the catalogue items
  User requirement gathering and solution design
  Build or enhance service requests in ITSM platform
  ITSM setup and configuration that adhere to the current ITSM process
  ITSM platform patching, upgrade, and maintenance works
  Work with Automation/Orchestration team to integrate with catalogs, approvals, and workflows
  Maintain and develop technical documentation and standard operational procedures
  Ensure compliance with IT security standards, policies and procedures
  Work closely with various IT Infrastructure and Operations teams to support and troubleshoot problems and issues
  

What makes you a successful candidate?

• Experience with ITSM platform architecture on BMC Helix, or other ITSM platform such as Service Now, Atlassian JIRA Service Management, Freshworks, etc
• Proficiency in programming languages such as JavaScript, Python for use in automation
• Experience in technology delivery – preferably with some experience of delivering in automation and optimization.
• Excellent problem-solving and analysis skills, with the ability to identify and address complex engineering challenges

Work at the Point of Impact
We need to be forward-looking to attract the right people to help us become the Leading Global Long-term Investor. Join our ambitious, agile, and diverse teams - be empowered to push boundaries and pursue innovative ideas, share your views, and be heard. Be anchored on our PRIME Values: Prudence, Respect, Integrity, Merit and Excellence, which guides us in how we make our day-to-day decisions. We strive to inspire. To make an impact.

Flexibility at GIC
At GIC, our offices are vibrant hubs for ideation, professional growth, and interpersonal connection. At the same time, we believe that flexibility allows us to do our best work and be our best selves. Thus, our teams come into the office four days per week to harness the benefits of in-person collaboration, but have the flexibility to choose which days they work from home and adjust this arrangement as situational needs arise.

We are an equal opportunity employer
GIC is an equal opportunity employer, and we value diversity. We do not discriminate based on race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please email [email protected] at any point of the application or interview process if adjustments need to be made due to a disability.

Learn more about our Technology Group here:
https://gic.careers/group/technology-group/

To be considered for the role, please submit a formal application through the GIC Careers site at:

https://careers.gic.com.sg/job-invite/16161/

We are seeking friendly and organized Receptionist to join our team at Schonemama. The ideal candidate will provide exceptional front-desk support, ensuring a welcoming & efficient experience for our clients and staff. This role involves managing daily administrative tasks, coordinating appointments, & delivering excellent customer service.

Key Responsibilities:Overview

• Greet clients & visitors with a warm & professional demeanor, ensuring a positive first impression.
• Manage and coordinate appointments, including bookings, cancellations, & rescheduling.
• Answer phone calls, respond to emails, & address client inquires promptly & effectively.
• Perform various administrative tasks, such as filing, data entry, & maintaining accurate client records.
• Process client payments, issue receipts, and manage billing enquiries in accordance to company policies.
• Facility Management Ensure the reception area & common spaces are tidy and presentable, & handle any maintenance or supply needs.
• Assist fellow outlet colleagues with scheduling, client information, and other administrative support as needed.
• Maintain strict confidentiality of client information & adhere to privacy regulations.

Qualifications:

• Previous experience in receptionist or customer service role is preferred, ideally in a wellness or healthcare setting.
• Excellent communication & interpersonal skills, with the ability to handle multiple tasks & prioritize effectively.
• Proficiency in office software (e.g. MS Office) & experience with scheduling or management software is desirable.
• A positive attitude, strong organizational skills, and a commitment to provide exceptional customer service.
• Diploma or equivalent; qualifications in office administration or related fields are a plus.

Requirements:

• Able to work retail hours (10am - 8pm)
• Able to work weekends & public holidays
• 6 days off per month

Work location :

• Ngee Ann City
• Paya Lebar Singpost
• Jurong Westgate
• Serangoon Nex

Full Time: 48h - 5/5.5/6 days

No split shifts.

Closed on PH and Sundays.

Staff meal provided

Italian cuisine, fast pased CBD Lunch crowd

cafe style restaurant, efficient good service is key.

- take order, key in order, cashiering

- barista experience a plus, not compulsory

- serve food, clear tables, set up tables for fast turnaround service

- stock taking, ordering, monthly reporting

- keeping within budget

- efficient and quality service

- fast and clean work attitude

Who we are:

SimCorp offers an award-winning integrated investment management platform.

Our platform and ecosystem, which comprises partners, services, and third-party connectivity, empowers us to provide 40 percent of the world’s top 100 financial companies with the efficiency and flexibility needed to succeed. SimCorp provides clients with a full front-to-back-offering, whether through a SaaS (software as a service) platform or as an on-premise solution. Globally, we support clients, ranging from central banks and sovereign wealth funds to pension and insurance funds, asset managers, fund managers, asset servicers, and wealth managers.

As a global provider of Software-as-a-Service (SaaS) investment management solutions, SimCorp supports clients 24/7 through delivery centers around the world. Our Global Delivery Centers are located in Manila in the Philippines, Noida in India, Kyiv in Ukraine, Warsaw in Poland, and in Mexico City, Mexico.

Since its foundation in 1971, SimCorp has worked closely with the investment industry to develop a high-class platform. Today, SimCorp is a subsidiary of the Deutsche Börse Group and is headquartered in Copenhagen, Denmark. The combined company employs over 2,800 people globally, spanning more than 30 offices worldwide.

Platform leadership, SaaS acceleration and Ecosystem scaling are the 3 growth levers of SimCorp 2025 strategy and PaaS Operations plays a crucial role in this transformation journey by delivering excellence in client services by delivering a reliable, predictable, cost-effective operations service. As a platform and technology operations team, we also aspire to execute acceleration in standard processes to assist in the growth and efficiency of SimCorp’s SaaS business.

JOIN OUR GRADUATE PROGRAM for February 2025 hiring!

Join SimCorp Singapore and kickstart your career with a leading global fintech company that’s shaping the future of the financial industry. We’re offering you a unique opportunity to not only work with cutting-edge technologies but to also grow in an environment that values innovation, learning, and collaboration.

Whether you’re a new or recent graduate, our program is designed to equip you with the skills and experience needed to thrive in roles such as Service Delivery Consultants, Business Consultants and more. This is your chance to become part of a team that’s solving real-world challenges for some of the biggest names in the asset and investment management space, while also accelerating your own personal and professional growth.

What you will be responsible for as a Service Delivery Associate:

• You will be the key contact for our clients regarding production support and help manage the relationship.
• Provide support for resolving problems and issues which occur in applications and the system operations of SimCorp Dimension to provide convincing and timely solutions to our clients.
• Application Configuration maintenance and enhancement, and daily operations of the applications (including monitoring and troubleshooting)
• You will be required to be onsite at client (CBD). Weekend/Public holiday works are required on occasion. Working extended hours might also be required on occasion

What we value:

• Fresh or recent graduate with a Bachelor’s Degree in Finance, Economics, IT or other relevant degree.
• Inquisitive Mind: A natural curiosity and willingness to ask questions to deepen your understanding.
• Keen Sense to Learn: Demonstrated interest in continuous learning and embracing new challenges.
• Self-Motivated: Ability to take initiative, work independently, and remain driven to succeed.
• Team Player: Strong interpersonal skills with the desire to collaborate and contribute positively to team goals.
• Collaborative: Willingness to work with colleagues from diverse backgrounds and disciplines.
• Adaptable: Openness to feedback, ability to adjust to changing environments, and eagerness to tackle new problems.
• Knowledge and experience in financial industry and/or issues - nice to have

What’s in it for you?

Skills Development: Join a program that is designed to grow your service delivery and or technical expertise in areas such as scripting, Excel and automation

Career Path: Starting as an Associate, you’ll have a clear pathway to grow into roles such as Service Delivery Consultant, Business Consultant and more.

Competitive Salary: Based on your performance during the recruitment process, you’ll receive a competitive salary alongside full-time benefits

Career Path:

Phase 1:

Start with foundational training in the financial industry and SimCorp Academy

Phase 2:

Gain hands-on experience through rotations within our Care Services business unit

Phase 3:

Transition to advanced roles with clear opportunities for growth

Recruitment Process

1. Initial application: Submit your application to our Workday link

2. Assessment: Take the SHL assessments covering general ability, personality and a Hackerrank test focusing on basic Excel and scripting.

3. Interview: Participate in two rounds of interview with our business unites to assess your fit and potential

4. Offer: Successful candidates will receive a formal offer with the salary determined by interview and performance. Start date will be in February 2025

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Next Steps:

Please click the “Apply” button to learn more about the vacancy and what SimCorp has to offer regarding salary, benefits, and perks. Please note only applications sent through our system will be processed. Applications are continuously assessed, so please send your CV in English as soon as possible.

If you are interested in being part of SimCorp but are not sure this role is the right fit, submit your CV anyway. SimCorp is on an exciting growth journey, and our Talent Acquisition Team is ready to assist you discover the right role for you. The approximate time to consider your CV is three weeks.

We are eager to continually improve our talent acquisition process and make everyone’s experience positive and valuable. Therefore, during the process we will ask you to provide your feedback, which is highly appreciated.

By Joining our team, you will have the chance to:

• Become part of a thriving company comprising collaborative, curious, courageous, and capable employees
• Explore a multitude of exciting learning and development opportunities, supported by our unique learning guild
• Engage with highly skilled and supportive colleagues, each bringing their diverse backgrounds and perspectives
• Join a company that not only values but actively advocates for Diversity, Equity, and Inclusion, ensuring a truly inclusive and empowering environment

**We are also honored to have been voted as a WealthTech100 company for three consecutive years. The new WealthTech100 list aims to highlight tech innovation leaders in the investment management industry.**