Key Responsibilities:

1. Application Support:

• Provide first-level support for application-related issues.
• Troubleshoot and resolve technical problems promptly.
• Escalate complex issues to higher-level support or development teams as needed.

2. Routine Maintenance:

• Perform regular maintenance tasks such as updates, patches, and backups. And code changes
• Deploy and test application in DEV and UAT before deploy to prod
• Ensure applications are running efficiently and securely.

3. User Assistance:

• Assist end-users with application-related queries and issues.
• Provide basic training and guidance on application usage.
• Document common issues and solutions for future reference.

4. Incident Management:

• Track and manage incidents using a ticketing system.
• Ensure timely resolution of incidents and communicate status updates to users.
• Participate in incident reviews and contribute to continuous improvement efforts.

5. Collaboration:

• Work closely with other IT teams to ensure seamless application integration and functionality.
• Collaborate with development teams to understand application changes and updates.
• Coordinate with third-party vendors for application support and maintenance

Preferred skill:

Java, JavaSript, Java (Spring boot), Corba, Maven, JSP, ActiveMQ, OracleSQL, SSH, Rehat/Linux, Debugging, React.js, Compiling, Software Architect Design, CI/CD, HTML, RESTFul API

Nitto Denko Asia Technical (NAT) Centre was established in 2008 and backed by a 100-year-old Japanese corporation, Nitto Denko Corp. NAT is situated in Biopolis, heart of Singapore’s biomedical hub. NAT’s mission is to develop the Integrated Organic Optoelectronic for Biosensor Application. To achieve this mission, NAT is carrying out many concurrent research projects with top research institutions both locally and overseas.

Are you passionate about creating disruptive innovations that will shape the future of Southeast Asia’s emerging markets? We are seeking a visionary and entrepreneurial Business Development Strategist to lead our efforts in discovering, designing, and launching groundbreaking businesses across Southeast Asia. This is a newly created position.

As part of our fast-growing team, you will be responsible for identifying new business opportunities, leading market research, and collaborating with our talented engineering team to turn ideas into reality. This role offers the exciting opportunity to impact the region’s dynamic economies while playing a key role in the expansion of our company’s presence throughout Southeast Asia.

You will:

• Drive the end-to-end development of new business initiatives, from ideation to launch, with a focus on scalability across Southeast Asia.
• Conduct thorough market research, identify trends, and analyze opportunities within various industries across Southeast Asia, adapting strategies to different cultural and economic contexts.
• Collaborate closely with our engineering and product teams to develop innovative solutions that meet market needs and align with our overall business goals.
• Build strong business models, define the go-to-market strategy, and ensure successful execution and market penetration.
• Lead the validation process through testing prototypes and gathering customer feedback, iterating on ideas to ensure product-market fit.
• Establish partnerships with local stakeholders, investors, and key players across Southeast Asia to support business growth and regional expansion.
• Manage and track project performance, financials, and key metrics to ensure the business meets its targets and delivers impact across the region.

Skills/Qualifications:

• Experience: Proven experience in business development, new business creation, or entrepreneurship, particularly in Southeast Asia or similar emerging markets. Experience in tech startups or innovative industries is highly valued.
• Market Knowledge: Deep understanding of Southeast Asia’s economic, social, and business landscapes, with the ability to navigate diverse markets and adapt strategies accordingly.
• Analytical Skills: Strong analytical and problem-solving abilities, with experience in market research, competitor analysis, and data-driven decision-making.
• Innovation-Driven: Passion for innovation and the ability to translate complex ideas into actionable business strategies. Experience in product development or service design is a plus.
• Collaboration: Ability to work effectively with cross-functional teams, including engineers, product managers, and external partners. Strong communication and leadership skills are a must.
• Entrepreneurial Mindset: Self-starter who thrives in fast-paced, ambiguous environments. Willing to take ownership of projects and drive them forward with limited oversight.
• Cultural Sensitivity: Ability to work across different cultural contexts in Southeast Asia, building relationships and partnerships that respect local nuances.
• Languages: Fluency in English is required. Proficiency in regional languages (e.g., Japanese, Mandarin, Bahasa, Thai, or Vietnamese) is an advantage.
• Flexibility: Willingness to travel across Southeast Asia to meet partners, conduct market research, and oversee projects on-site.
• Internal alignment: Our HQ is in Japan. Internal alignment experience with Japanese company are needed
• Education: A bachelor’s degree in Business Administration, Economics or equivalent.

Salary: Up to $3K

Duration: 4 months

Location: Mountbatten

Working Hours: Working Hours: 7.30am to 5.00pm / 9.30am to 7.00pm on Weekdays (Monday to Friday) and subject to operation needs - Must be open to both timings to be rostered

Job Description:

• Answer incoming calls from parents with enquiries on fees and centre related matters

• Liaise with departments or centres to answer the parents' enquiries

• Analyze customer issues and assist in resolving within the required timeframe

• Maintain accuracy of data

• Ensure achievement of deadlines within the required timeframe

• Deliver any other tasks as assigned

Requirements:

• Minimum "O" Level holder

• At least 1-2 years experience in contact centre environment

• Familiar with CRM systems and practices would be an advantage

Interested candidates, please submit your resume to: [email protected]

Ally Audrey Lok Xin Woon

Recruit Express Pte Ltd (Healthcare & Lifescience)

Company EA Licence number : 99C4599

Personnel EA License: R21102307

[email protected]

What it's about

Your main duties and responsibilities comprise the following tasks:
• Support senior members of the team, including Chairman of Asia, with client presentations/pitches, product updates, meeting preparation and overall fund raising efforts
• Perform various tasks related to product reporting, internal and client requests
• Initiate, organise and participate in calls and visits with institutional investors
• Support preparation of IHDDs
• Map out investor landscape in new markets
• Organise and attend a diverse array of client events

What we expect

• BA/BSc from a top tier university in finance, accounting, economics or a relevant discipline
• Min two years of experience in business development, marketing/sales and/or general finance/reporting functions
• Excellent analytical, interpersonal and presentation skills, and a strong desire to learn and succeed
• Attention to detail and quality
• A humble and enthusiastic individual with a passion for private markets
• An understanding of private markets and prior industry experience would be a distinct advantage
• Excellent level of business English – both written and verbal
• Excellent level of business Mandarin – both written and verbal, in view of supporting Greater China clients
• Proficiency in Microsoft Office, especially Excel and PowerPoint
• Willingness to work to tight deadlines in a challenging environment

What we offer

Partners Group is a global financial institution that retains the culture, pace and agility of a start-up. As a growing firm, we are committed to attracting, developing and retaining the very best talent, by offering a workplace where results are truly recognized and rewarded. We offer a fantastic opportunity for you to grow:
• Professional, international working environment
• Challenging, rewarding career within a growing company
• Collaborative environment, with on-the-job training and mentorship opportunities
• 25 vacation days
• One-month sabbatical after every five years of service
• Lunch allowance
• Education assistance program
• Fun office and team events, including volunteer opportunities to connect with and help our local communities

Location: Ubi

Duration: 26 Dec 24 to 24 Jan 25
Working hours: 830am to 6pm (M-F)
$13/hr

Assist in replying emails & some calls ins regarding government initiatives
Escalate issues
Ensure quality customer service
80% - email enquiries, 20% - calls

For interested candidates, please send your updated resume:
Email: [email protected]
Telegram: @Angie_TL
Whatsapp: +65 96272860

Angela Teh Ling Wei
(CEI No.R1104464)
Recruit Express Pte Ltd
EA License No. 99C4599

• Ensures that the assigned infrastructure at the client site is configured, installed, tested and operational.
• Ensures that any software that is part of the solution is installed and configured according to client requirements.
• Proactively identifies problems and errors as they occur and logs such incidents in a timely manner with the required level of detail.
• Liaises with all stakeholders including client IT environments, carriers and colleagues to expediate diagnosis of errors and problems and to identify a resolution.
• Investigates second line support calls assigned and identifies the root cause of incidents and problems following knowledge articles.
• Responds to and diagnoses all alerts, escalate to L3 Field Engineer when unable to resolve within the stipulated time.
• Ensures incidents are updated with progress and resolution details in a timely manner using the required platform.
• Ensures the efficient and comprehensive resolution of incidents and requests.
• Applies tools, techniques and processes to track, log, report on and correct configuration items, components and changes.
• Investigates problems in systems, processes and services and assists with the implementation of agreed remedies and preventative measures.
• Provides second line remote and onsite technical support to clients.
• Provides second line field engineering services to clients.
• Reports and escalates issues to 3rd party vendors if necessary.
• Follows the required handover procedures for shift changes to ensure service continuity.

Knowledge and Attributes:

• Good communicate skills, both verbal and written.
• Ability to plan activities and projects well in advance and take into account possible changing circumstances.
• Ability to maintain a positive outlook at work.
• Ability to work well in a pressurized environment.
• Ability to work hard and put in longer hours when it is necessary.
• Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information and refraining from interrupting.
• Ability to adapt to changing circumstances.
• Ability to place client at the forefront of all interactions, understanding their requirements and creating a positive client experience throughout the total client journey.

Academic Qualifications and Certifications:

• Bachelor's degree or equivalent in Information Technology or Computing or related field.
• Professional level certification in different Data Centre technologies such as Cisco, NetApp, EMC- Ex: CCNP (DC), ONTApp etc.
• Professional level certification in different Networking technologies such as Cisco, Juniper, Aruba, F5, CCNP, JNCIP, ACMP etc.

Required Experience:

• Basic understanding of Network routing and switching.
• Moderate level experience in Data Center technologies such as Cisco UCS server platform (B-series, E series blade servers, C-series rack servers), UCS Fabric Interconnects/ UCS Manager
• Moderate level experience in technical support to clients.
• Moderate level experience in diagnosis and troubleshooting.
• Moderate level experience providing remote support in Data Center and Storage technologies.
• Moderate level experience in relevant technology (VMware vCenter Server and ESXI, Netapp AFF / FAS, Dell Poweredge, HP Proliant, Microsoft Windows Server, RHEL / Ubuntu Linux)

• Handle enquiries regarding full suite of products including personal and corporate accounts, loans, deposits, cards
• Troubleshoot issues and address customers' concerns promptly
• Provide product / service information when necessary
• Other adhoc duties as assigned

Requirements:

• Able to work in Call centre environment
• Min N levels and above

Joy Yeow Zhi Qian

(CEI Registration No:R2096261)
Recruit Express Pte Ltd (EA Licence No: 99C4599)

Training Officer (Day Activity Centre)

• Location: Marine Terrace
• 5 Working Days [ Mon-Fri, 8.30am to - 5.30pm]
• Salary: $2600 - $3000

Responsibilities

• Develop, plan, coordinate, and implement planned daily programme and its activities
• Daily supervision, assisting and monitoring members in the various activities both outside or within the centre, and ensuring safety of all members and volunteers
• Purchase and preparation of daily tea breaks and lunch for members and volunteers
• Support and evaluate growth of members and to plan appropriate development plans for members based on their needs and abilities with inputs from i
• development plan)
• Assess new members on their trial, identify their needs and potential, and to write post-trial evaluation report
• Carry out behaviour support plans
• Work with member’s families as required and to keep them updated regarding their child / ward progress
• Work with and train volunteers to better assist and engage members in their development
• Maintain administrative work such as daily attendance taking, records of daily programmes, temperature taking, monthly centre report, incident reports, etc.

Requirement

• Minimum O Levels / Diploma in related field
• At least 1 year of relevant experience
• Experience with special needs children is an advantage

Whatsapp +6588278652 (Hym)

Goh Hym Yien Reg No: R24121939

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Job Description and Responsibilities

•Drive key projects in Card Operations, together with business users and technology team, to increase efficiency, improve productivity and enhance customer journey.

•Execute standardization, risk and control agenda in Cards product-processes, including self-assessments, internal reviews and audit reviews, and ensure compliance with operational policies, procedures and regulations.

•Prepare risk review reports, report findings, recommend corrective actions and preventiveactions.

•Review and recommend process improvement for productivity effectiveness and efficiency, which includes performing problem analysis on processes and provide recommendation for change and mitigation of risks.

•Develop training and/or change management materials and activities to support new processesand procedures.

•Manage the Business Continuity Planning (BCP) exercises in Card Operations as part of theBusiness Continuity Management.

Job Requirements:

•Degree Holder

•Preferably 3 – 5 years’ experience in operations / process re-engineering function. Fresh graduates are welcome to apply

•Able to multi-task and cope with change and diversity in a fast-paced environment

•Possess strong analytical and problem-solving skills, able to think objectively and 'think outside the box' when analyzing issues

•Meticulous with an eye for details and quality mindset

•Strong command of English with excellent verbal/written communication and interpersonal skills

•Able to liaise with various functions and stakeholders

•Proficient in the use of Microsoft Office, specifically Microsoft Excel Macro, Powerpoint &Access

•Knowledge in Python is preferred.

•Team player, self-motivated and resourceful

We are expanding our Tipsy Family!

If you are passionate about F&B and looking for a job that is thrilling and fulfilling, you'll love it here at Tipsy Collective! We are looking for energetic, motivated individuals who enjoy working in an ever-changing environment.

A People-First Culture

Tipsy Collective is a multi-concept holding group led by a team of passionate individuals who seek to present hospitality uniquely through a series of thoughtful concepts. Tipsy Collective's brand and its foundation was built from the client lens a

We are seeking an enthusiastic and customer-oriented Hostess to join our vibrant Beach Club team @ Tipsy Unicorn. The Hostess will play a crucial role in providing a warm welcome to guests, managing reservations, and ensuring a smooth and enjoyable experience at our beachfront establishment. If you have a passion for hospitality, excellent communication skills, and a welcoming demeanor, we invite you to apply for this exciting opportunity.

Responsibilities:

• Deliver quality customer service to all guests.

• Take reservations and enquire purpose of visit.

• Greet each guest promptly and courteously with good smile and body language.

• Present menu and share promotions, specials and items to customers.

• Take food and beverage orders, repeat orders to guests and inform guest of estimated time to serve.

• Up-sell additional products when appropriate.

• Key orders in the Point-of-Sale (POS) system efficiently.

• Serve food and drink orders

• Check dishes and kitchenware for cleanliness and presentation and report any problems

• Process payment and check bills promptly.

• Handle problem with cashier payments.

• Setting up tables & maintaining the cleanliness of restaurant

• Assist manager by getting involved in planning and organizing of special events.

• Able to communicate with guest and providing excellent customer service

• Good interpersonal skills and passionate about helping customers

• Check food and beverage inventories and stocks in a consistent and accurate manner.

• Follow Food & Beverage Safety and Hygiene policies and procedures.

• Complete opening, operating, and closing procedures.

• Escalate guests complain to duty manager if unable to conduct service recovery.

• Implement plans to deliver excellent service for outlet.

• Assist in daily operations of the restaurant

• Ad-hoc duties as assigned by the supervisor when necessary

Explore Career Opportunities with us by applying now!

You can also check out the links below to see what Tipsy is up to!

https://www.tipsycollective.com/

https://www.instagram.com/TipsyCollectiveSg/

Position title : Afterschool Care Teacher

• Location: Woodleigh
• Working Days: 5.5day
• Working Hours-Monday to Friday 1030am to 7pm
  - Saturday 9.30am to 1.30pm
  
• Salary : $2,200 - $3,400

Interested applicants can also send your resume to WA:+65 8839 3566 (Ms Angel) and allow our Consultant to match you with our Clients.

No Charges will be incurred by Candidates for any service rendered.

LIEW ONN KEE REG NO : R22108518

THE SUPREME HR ADVISORY EA NO:14C7279

Job Responsibilities

• Implement the program for the class in accordance with the policies, guidelines, framework and philosophy of the centre.
• Guide primary school children (primary 1 to 5) to ensure completion of daily homework.
• Keep accurate records of children’s progress and address each child’s educational and developmental needs on an individual basis to the best of your ability.
• Responsible for the preparation and upkeep of teaching resources, arrangement, appearance and learning environment of the classroom.
• Maintain and build relationships with children and parents.
• Conduct unique enrichment programmes.
• Ensure safety and timely transfer of students from school to student centre.
• Ensure safety of children within the premises.
• Any other ad-hoc duties as delegated by Centre Director.

Job Requirements

• Diploma or higher in any discipline with minimum of 2 years of teaching experience with primary school students.

WhatsApp: +65 90820021 (Kyler)

Email: [email protected]

• Location: Marine Terrace
• 5 Working Days [ Mon-Fri, 8.30am to - 5.30pm]
• Salary: $2600 - $3000

Responsibilities

• Develop, plan, coordinate, and implement planned daily programme and its activities
• Daily supervision, assisting and monitoring members in the various activities both outside or within the centre, and ensuring safety of all members and volunteers
• Purchase and preparation of daily tea breaks and lunch for members and volunteers
• Support and evaluate growth of members and to plan appropriate development plans for members based on their needs and abilities with inputs from internal stakeholders as well as to develop programmes to support the member in his/her achievement of PDP (personal development plan)
• Assess new members on their trial, identify their needs and potential, and to write post-trial evaluation report
• Carry out behaviour support plans
• Work with member’s families as required and to keep them updated regarding their child / ward progress
• Work with and train volunteers to better assist and engage members in their development
• Maintain administrative work such as daily attendance taking, records of daily programmes, temperature taking, monthly centre report, incident reports, etc.

Requirement

• Minimum O Levels / Diploma in related field
• At least 1 year of relevant experience
• Experience with special needs children is an advantage

The Supreme HR Advisory Pte. Ltd | 14C7279

Gan Kai Le | R23112683

Job Requirements 华文教师主要负责:

1. Diploma in Early Childhood Education - Teacher or equivalent 幼儿教育大专文凭，持有本科相关学历者优先 (具有L1 或 L2 ECDA 教师资格证)；

2. Minimum 1-2 years of relevant early childhood teaching experience 至少1-2年幼儿教学经验；

3. Required to speak, read and write proficiently in Mandarin as you will be teaching young children 普通话标准，写作规范；

4. Create a warm and caring environment for young learners 创造温暖、关怀及培育性的环境；

5. Good interpersonal and communication skills, maintaining good relationships with co-workers and parents 保持与工作团队和家长的良好沟通；

6. Able to work well independently and a team player 工作积极，有责任感，具有积极的团队合作力; 发送简历至

Should your profile meet our requirements, we will be contacting you to share more details. 如果您的基本条件符合我们的要求，我们将通过电话邀请您前来面谈。

Address 地址：Block 369 Woodlands Avenue 1 Singapore 730369

Responsibilities:

• Install and configure software and hardware
• Troubleshoot and monitor systems operation
• Ensure the security and efficiency of IT infrastructure
• Maintain and support IT assets such as desktops, servers, storage, network and applications platform

Requirements:

• ITE/Diploma holder or equivalent
• 1 year of relevant working experience in IT infrastruture support
• Fresh graduates are welcome to apply as training will be provided
• Knowledge in Windows/Linux environment an advantage
• Comfortable working in Data Center
• Experienced in IT monitoring, Log review, Software Troubleshoot, Hardware Troubleshoot and MS Office

Preschool Administrative Assistant

Working Location:

1. Telok Blangah
2. Balestier

Working Timing: 44 hours per week (Normally 8am-5pm / 9am-6pm, discuss more during the interview)
Working day: Mon - Fri
Salary : $2500 - $3200

Key Responsibilities:

1. Administrative Support:Manage the preschool’s correspondence, including emails, phone calls, and postal mail.
   Maintain accurate records and filing systems for student and staff information.
   
2. Coordination:Schedule and organize meetings or events, including parent-teacher meetings.
   Coordinate with staff, parents, and external vendors as needed.
   
3. Documentation and Reporting:Handle enrollment documentation and maintain student records.
   Prepare reports and assist in compiling data for the management team.
   
4. Financial and Inventory Tasks:Process invoices, payments, and petty cash claims.
   Monitor and order office supplies, ensuring sufficient inventory.
   
5. Customer Service:Address queries from parents, staff, and visitors professionally.
   Support the school in fostering positive relationships with parents.
   
6. Compliance:Ensure adherence to the regulatory guidelines and policies of the preschool.
   Assist in preparing documents for audits or inspections.
   

Skills and Requirements:

• Proficiency in Microsoft Office (Word, Excel, PowerPoint) and other relevant software.
• Preschool experience on Claim/Grant and little live App.
• Familiarity with administrative procedures in an educational setting is a plus.

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

As a key member of the Sales Support Team, the Customer Care (Sales Support) reports to the Head of Sales (Singapore and Malaysia). The role focuses on delivering excellent service to our customers with dedicated market focus. The responsibilities include handling customers' queries professionally to orders being placed within the expected timelines and manage inbound contacts via three (3) channels such as phone, email, and periodic sales visits.

The objective is to drive sales growth through contract renewals of the existing contracts, enhance customer satisfaction, and stay informed about the industry trends.

Key Responsibilities:

• Inside Sales Management: Lead the inside sales team in identifying and developing sales opportunities, supporting sales strategies, and achieving sales targets.
• End-to-End Operations: Oversee the entire sales support process, from after-sales support and qualification to order processing, delivery coordination, and post-sales follow-up, ensuring smooth execution and customer satisfaction.
• Team Leadership: Manage, motivate, and mentor a team of sales support professionals, ensuring high performance and continuous development.
• Customer Relationship Management: Build and maintain strong relationships with customers, acting as a liaison between the sales team and customers to ensure excellent service delivery.
• Sales Support & Coordination: Provide administrative and operational support to the sales team, including preparing quotes, processing orders, coordinating shipments, and handling customer inquiries.
• Sales Reporting & Analysis: Monitor sales performance and generate regular reports, analyzing data to provide actionable insights and recommend improvements.
• Collaboration with Cross-Functional Teams: Work closely with other departments (e.g., logistics, finance, marketing) to ensure smooth sales operations and resolve any issues that arise during the sales process.
• Process Improvement: Continuously evaluate and improve sales processes and systems to increase efficiency, reduce errors, and enhance customer satisfaction.

Requirements:

• Degree in Business Administration or Lifescience and Biology related qualifications
• Minimum of 3 years of experience in sales support or inside sales, with at least 1 years in a leadership role.
• Work experience in a SME trading or distributor environment
• Proven ability to lead and manage a team, driving results through effective coaching, training, and performance management.
• Excellent communication and interpersonal skills, with the ability to interact effectively with internal teams and customers.
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
• Strong problem-solving skills, attention to detail, and the ability to handle multiple tasks in a fast-paced environment.
• Ability to work collaboratively with cross-functional teams and drive operational efficiency.
• A proactive, results-oriented mindset with a customer-centric approach.

Preferred Qualifications:

• Experience in sales support or inside sales within the Life Sciences or healthcare industry is a plus.
• Knowledge of Trade Facilities like Letter of Credit is advantageous

Job Summary:

• Front desk receptionist
• Automobiles industry
• Basic salary up to $3000
• Variable bonus on a yearly basis
• 5 days work week (rotating shift)
• Location: Alexandra Rd
• Able to commit on weekends

Key Responsibilities:

• Handle phone calls and provide accurate information to the enquiries
• Greet and check in to customers' arrival
• Provide refreshments to the walk in customers
• Manage the sales executive turn system
• Ensure the showroom is tidy and orderly
• Ensure the display cars are in good condition
• Other related ad-hoc job

Key Requirements:

• Has experience in customer service ground job
• Must be able to commit on weekends

Interested applicants, please submit your updated resume in MS Words / PDF format by using the APPLY NOW BUTTON.

By submitting your personal data and/or resume, you give consent to the collection, use, and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

Please be informed that only shortlisted candidates will be notified.

Your recruiter for this job: Stella

WhatsApp me @ 8772 4117 for a prompt response to your enquiry!

Stella Aw Yong See Hui | R24121552

Recruit Now Singapore Pte Ltd | EA No: 21C0845

Salary: Up to $3K

Duration: 3 Month Contract – Perm

Location: Novnea

Working Hours: Mon - Fri Office Hours, Saturday Half Day

Responsibilities:

- Handle front desk works (answering calls, patient registration, drug dispensing and collection of payment)

- Assist Doctors with minor procedure when required

- Assist in maintaining and restocking inventory/supplies

- Any other ad-hoc duties as assigned

Requirements:

- Minimum N Levels

- Prior healthcare experience would be advantageous

Interested candidates, please submit your resume to: [email protected]

Ally Audrey Lok Xin Woon

Recruit Express Pte Ltd (Healthcare & Lifescience)

Company EA Licence number : 99C4599

Personnel EA License: R21102307

[email protected]

The client is an insurance broker firm that partners with private banks to provide wealth management solutions to the UHNW individuals. They are seeking to expand their sales support team so provide greater support to their expanding sales team.

Job Description

• Maintain service standards to develop and improve customer satisfaction and retention
• Ensure that all customer requests are handled in a timely and consistent manner
• Ensure that all transactions are in adherence to regulatory, compliance and internal audit requirements
• Support sales team to provide excellent service to high net-worth clients to achieve client retention
• Partner customer, Business Support and service providers to ensure timely transaction processing and service delivery of customers’ requirements and enquieries

Experience & Skills required

• Minimum diploma required
• Good effective communication skills
• Analytical and logical thinking

Only shortlisted candidates will be responded to, therefore if you do not receive a response within 14 days please accept this as notification that you have not been shortlisted.

EA Licence No: 11C5502 | EAP Registration No: R2199597

Key Details:

Duration: 4 - 6 months

Internship Allowance: $1,200

Location: Lifelong Learning Institute, 11 Eunos Road 8, Singapore 408601.

Working Hours: 8:30 AM to 6:00 PM (Monday to Thursday), 8:30 AM to 5:30 PM (Friday).

Skills Badge & Course Accreditation Support

Overview

We're looking for a motivated and detail-oriented intern to support our team in the Skills Badge and Course Accreditation processes. This role is ideal for someone interested in gaining practical experience in learning & development and data analysis.

Responsibilities

Skills Badge & Course Accreditation Support

• Assist in reviewing and processing course accreditation applications, ensuring accuracy and completeness
• Support the development and maintenance of Skills Badge resources and documentation
• Track and analyse Skills Badge and Course Accreditation data to identify trends and areas for improvement

Learning & Development Support

• Collaborate with the team to convert existing playbooks into engaging learning modules for the Learn platform
• Assist in the development of new learning content and resources as needed

Research & Data Analysis

• Support the Skills Development team with research for future Jobs Skills Insights, gathering and analysing relevant data
• Prepare reports and presentations summarising research findings

Additional Responsibilities

• Undertake any other tasks or projects assigned by the supervisor, contributing to the overall success of the team

Qualifications

• Enrolled in or recently completed a relevant program (e.g., HR, Business Administration, or a related field)
• Some exposure to HR knowledge and practices is preferred
• Strong attention to detail and organisational skills
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and Data Analysis tools
• Excellent communication and collaboration skills
• Self-motivated and proactive, with a willingness to learn

Benefits

• Gain valuable experience in learning & development, and data analysis.
• Work on projects that directly impact the Skills Badge and Course Accreditation processes
• Collaborate with a dynamic team of professionals and expand your network
• Develop practical skills and knowledge applicable to future career opportunities

Provide guidance and day-to-day training to staff within assigned areaCarry out day-to-day operations in managing floor control to maintain & improve quality, service cleanliness & ambience

Manage and coordinate activities with people, products and equipment to maximize sales and profit

ResponsibilitiesRestaurant Operations Lead a team of service staff within assigned unit by allocating tasks and roles for individuals in the service team

Check readiness of restaurant for service day and brief service crew on staffing roster for service day

Manage customer flow and seating arrangementOversee the service rendered by the team to ensure it meets the quality, service, cleanliness and values standards and to address lapses in service quality when necessary

Manage cash floats, audit rolls, and provide technical troubleshoot for cash register errors when necessary

Ensure documentation of all cash shortage and surplus in record book and to tally payment collectionRestaurant Management & Planning Act as point of escalation for service crew regarding service issues

Resolve day-to-day operation issues as and when it occurs and to provide support as necessary to ensure service crew are able to carry out assigned task

Lead investigation and resolution of all complex customer complaints and/or feedback in a timely and efficient manner Quality Assurance & ControlEnforce restaurant quality, service, cleanliness and value standards

Monitor operations to ensure compliance with all safety procedures and guidelines in the restaurantImplement corrective actions to resolve unsafe and/or non-compliant conditions and behaviors regarding personal and food safety

People ManagementConduct induction for new hires to provide them with the necessary skills and information to carry out roles and functionsProvide training to encourage role rotation amongst service staff

Train and monitor staff in the company SOPs (standard operating procedures)Ensure workplace safety practices

Position Purpose

• Provide guidance and day-to-day training to staff within assigned area

• Carry out day-to-day operations in managing floor control to maintain & improve quality, service cleanliness & ambience

• Manage and coordinate activities with people, products and equipment to maximize sales and profit

Responsibilities

• Restaurant Operations

• Lead a team of service staff within assigned unit by allocating tasks and roles for individuals in the service team

• Check readiness of restaurant for service day and brief service crew on staffing roster for service day

• Manage customer flow and seating arrangement

• Oversee the service rendered by the team to ensure it meets the quality, service, cleanliness and values standards and to address lapses in service quality when necessary

• Manage cash floats, audit rolls, and provide technical troubleshoot for cash register errors when necessary

• Ensure documentation of all cash shortage and surplus in record book and to tally payment collection

• Restaurant Management & Planning

• Act as point of escalation for service crew regarding service issues

• Resolve day-to-day operation issues as and when it occurs and to provide support as necessary to ensure service crew are able to carry out assigned task

• Lead investigation and resolution of all complex customer complaints and/or feedback in a timely and efficient manner

• Quality Assurance & Control

• Enforce restaurant quality, service, cleanliness and value standards

• Monitor operations to ensure compliance with all safety procedures and guidelines in the restaurant

• Implement corrective actions to resolve unsafe and/or non-compliant conditions and behaviors regarding personal and food safety

• People Management

• Conduct induction for new hires to provide them with the necessary skills and information to carry out roles and functions

• Provide training to encourage role rotation amongst service staff

• Train and monitor staff in the company SOPs (standard operating procedures)

• Ensure workplace safety practices

At Mavis Tuition Centre, we are committed to providing top-quality educational services to help students excel academically. Our experienced educators deliver personalized and innovative teaching methods tailored to each student's needs. We offer a comprehensive range of subjects, ensuring a well-rounded and thorough education. Our goal is to create a supportive learning environment that nurtures curiosity, encourages critical thinking, and drives success. Join us at Mavis Tuition Centre, where our exceptional services turn the journey of learning into an exciting and rewarding experience.

Job Highlight

• 5 day work week
• Up to 42 days of leave
• Paid term break
• Variable Bonuses
• Medical & Insurance
• Multiple Career Track Opportunities

Requirement

• Primary post – Min. 'A' level or Diploma
• Secondary post – Min. Bachelor degree
• Inspired to transform lives through education.
• Adept in resonating with students and conveying concepts.
• Proficiently demonstrates advanced knowledge of pedagogical practices.
• Relevant teaching experience (not required but will be an added advantage)
• Willing to travel to different establishments to conduct
• Able to work on evenings and both weekends

Responsibilities

• Provide lessons that inspires a vibrant learning journey
• Track and develop learner’s progress
• Develop child-parent-teacher collaboration
• Curriculum development
• Adopt innovative teaching methods
• Participate in Examinations / Seminars / Workshops

Why choose us?

• Supportive Peers
• Recognition & Rewards
• Room for Growth & Career Advancement Opportunities
• Comprehensive Training Program tailored to enhance skill set

Roles & Responsibilities

We're looking for a skilled and enthusiastic individual to join our team as a Customer Service cum Admin Officer!

Job Responsibilities:

· Ensure constant presence at the front counter, welcoming and registering walk-in customers

· Oversee and manage customers

· Assist Manager to organise events and invite customers

· Handle difficult customers professionally, and complete necessary checklists before customer meets the manager

· Collect, certify, and manage documents received from customers. Ensure filing and administrative organization

· Respond to telephone and email inquiries

· Provide administrative assistance such as data entry, filing, processing letters, and setting up videoconferencing equipment before appointments

· Assist customer in making payment online and also do simple account duties

· Perform general admin duties and oversee the office cleanliness and also office contracts

· Perform some simple purchases for grocery and stationery for the office.

Job Requirements:

· Minimum GCE O level with 1 to 2 years of experiences in customer service or front desk roles

· Ability to communicate in English and be proficient in Mandarin second language and/or converse in dialects as the work requires interaction with a large number of Chineses clients

· Strong verbal and written communication skills to effectively address customer inquiries and manage difficult situations with professionalism and empathy

· A friendly and patient demeanor with a proven ability to handle high volumes of customer interactions, including those involving sensitive or complex issues

Working Hours:

· Mondays to Fridays (10 am - 7 pm)

· Kent Ridge MRT

We regret to inform, only shortlisted candidates shall be contacted.