Regional Sales Support Assistant Manager (Building Automation/ BMS / HVAC) - ALL WELCOME
Full-time
Full-time
Manager
Singapore, Singapore
Sales / Marketing
11 months ago
Position : Regional Sales Support Assistant Manager (Building Automation/ BMS / HVAC) - ALL WELCOME
Location : International Business Park (Nea..
Position : Regional Sales Support Assistant Manager (Building Automation/ BMS / HVAC) - ALL WELCOME
Location : International Business Park (Nearest MRT: Jurong East walking distance)
Working hours : 5 days a week, Monday - Friday, 8.30 am - 5.30 pm
Salary (commensurate with experience) : Up to $4500 + AWS + Medical/ Dental Allowance
Duration : Permanent
Industry : INSTALLATION OF BUILDING AUTOMATED SYSTEMS FOR REMOTE MONITORING
Main Responsibilities:
Supports the Senior Manager to interface between our Key Customers and our company to establish sustainable relationships to build a structured sales foundation for Building Automation
Solutions in the APAC region
Discovers new business opportunities and develops Account Strategy and Action Plan
Works with company’s affiliate sales to deliver pre-sales product and technical support - engaging with customers, project specific proposal preparation support, clarification meetings, supporting 3rd party events.
Assists in creating sales toolkit.
Uncovers customer value drivers and communicates company's value proposition
Identifies and influences customer’s decision makers and buying decision criteria
Gathers Customer Requirements data and collaborates with Solution Specialists to create customer proposals
Documents sales activities and creates summary reports for the management
Promotes collaboration and experience sharing between the company’s affiliates in the region
Identifies industry trends, collects and assesses competitive and market intelligence.
Participates and supports brand building activities e.g.: tradeshows, industry marketing seminars and strategic account programs.
Requirements:
A bachelor's degree in a technical discipline preferred; experience in lieu of a degree will be considered for the right candidate
Minimum 5 years of experience in a technical sales or business development, ideally with some background in BMS and Automation products
Good industry knowledge (especially for HVAC control and Monitoring & Control System), with an existing network of contacts (preference)
Strong communication, interpersonal and presentation skills.
Excellent Welfare and Benefits + Career progression
Working location : Tuas (Transport Provided)
Working days : Monday to Friday
Working hours : 8am to 5pm
Job Responsibilities:
To receive all inquiries, take note of the caller’s particulars such as name, position, Company, telephone and facsimile numbers, and other relevant details for subsequent follow-up by sales staff
To assist in preparing proposals based on verbal or written information provided by the Sales and Marketing staff
To prepare invoices, monthly reports for consolidated billing
To maintain and upkeep the filing system and SWM software on all aspects of waste information
To assist Customer Service Manager to ensure smooth daily operational in the team
To assist Customer Service Manager and Director – Sales in matters relating to customer care (feedback and complaints), collate market intelligence and marketing communications
To update customer database in respect of customers and potential customers
To coordinate with the various departments, i.e. logistic and operations dept to ensure customers’ requirements are met
Requirements:
Min Diploma in Business Management or equivalent
At least 1 year of Customer service experience
Candidates are encouraged to apply this position via Apply Now button with the following information in the resume
Work experiences and job responsibilities
Current and Expected salary
Reason for leaving
Date of availability
Education background
We regret that only shortlisted candidates will be contacted.
STAR CAREER is passionate about providing the high-quality service for our clients and candidates, creating a workplace fulfilment where our people wi..
STAR CAREER is passionate about providing the high-quality service for our clients and candidates, creating a workplace fulfilment where our people will stay, perform and can be successful
Our esteemed Company is seeking for Independent Recruitment Consultants and new talents who possess the potential to develop into high performers. There are many on-the-job training opportunities in this role as Independent Recruitment Consultant expand their skillsets through collaboration with other recruiters and learn more effective techniques to attract and identify talents.
You will enjoy building relationships from a strong team-based support Company culture that rewards and celebrate success together.
Our esteemed Company is seeking for Independent Recruitment Consultants and new talents who possess the potential to develop into high performers. There are many opportunities for on-the-job training in this role as Independent Recruitment Consultant expand their skillsets through collaboration with other recruiters and learn more effective techniques to attract and identify talents.
You will enjoy building relationships from a strong team-based support Company culture that rewards and celebrate success together.
Job Summary : Recruitment consultants will assist in finding the best people to staff the client’s
business needs by evaluating candidates and building networks of potential hires,
taking on a more hands-on role in assessing candidate resumes and credentials.
To understand and match the needs of the clients and candidates to provide quality
recruitment services
Main Duties and Responsibilities
Candidate Management
· Taking on the role of a recruitment consultant to understand clients’ recruitment needs and assist in placing the right talents with their Organization
· Source candidates using web-based services, job portals data base and social media recruitment methods to network and identify the right candidates for clients’ vacancies
· Evaluate resumes and applications
· Assume responsibility of pre-interview screening
· Provide career advice and consultation to job-seekers
· Facilitate and finalize agreements for candidates
Job Requirements
· Able to communicate effectively and professionally
· Min. 3 years of Recruitment experience will be desire.
· Highly driven and enthusiastic with positive attitude
· Good in coordination and liaison work
· Enjoy engaging with people
· Good track record in Recruitment Life Cycle
· Proven experience as Recruitment Consultant, HR Consultant or similar position will be an added advantage
Candidate must be willing to take CEI Certification.
If you have meet the job requirements that we are looking for or wish to find out more on this role, please contact us or apply in-confidence to us with you updated MS Word Resume to : Jeline@starcareerconsulting.com
Jeline Yong (Reg. No. R1101621)
STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)
Join Our Dynamic Team as an HR Executive!
Are you ready to be the heartbeat of our team? We’re seeking a vibrant and proactive HR Executive to join..
Join Our Dynamic Team as an HR Executive!
Are you ready to be the heartbeat of our team? We’re seeking a vibrant and proactive HR Executive to join our crew and drive our people-powered mission forward!
Responsibility:
Manage recruitment, from sourcing to onboarding, aligning hires with company values.
Oversee HR operations, ensuring accuracy in documentation, payroll, and benefits.
Cultivate positive employee relations, addressing queries and conflicts empathetically.
Facilitate employee development through training and talent management strategies.
Ensure HR policy adherence, stay updated on labor laws, and suggest improvements.
Collaborate on cross-functional HR projects, leveraging analytics for data-driven decisions.
What We're Looking For:
A people enthusiast! You love working with and for people.
2+ years of HR experience in a dynamic environment (fresh ideas encouraged!).
A wizard at multitasking; you're the master of juggling priorities.
A communicator extraordinaire, able to inspire and engage.
An innovator who thrives in a fast-paced, ever-evolving workplace.
What You’ll Get:
A vibrant and inclusive workplace where your ideas are valued.
The opportunity to shape our people strategy and drive positive change.
A supportive team that’s more like family than colleagues.
Room to grow and develop professionally in a stimulating environment.
Please submit your updated resume by using the APPLY NOW BUTTON
Alternatively, you may send your application and resume/details to WhatsApp +65 88572766
Whatsapp: https://wa.me/6588572766
By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.
**We regret to inform that only shortlisted candidates would be notified.**
Survey Experience Officer (Call - 80% & Field survey - 20%) | 6 months | Central | $3000
Full-time
Full-time
Others/Any
Singapore, Singapore
Construction / Property
11 months ago
Salary: $3000 per month
Working days: 5 days per week
Work location: Clarke Quay / Novena
Contract duration: 6 months or until ~Dec 2024 (subject to o..
Salary: $3000 per month
Working days: 5 days per week
Work location: Clarke Quay / Novena
Contract duration: 6 months or until ~Dec 2024 (subject to operations needs & performance)
Responsibilities:
Conduct survey interviews via outbound calls and field visits to collect timely and reliable data (target respondent: corporate company/establishment)
Compile, record, input survey returns and data accurately into the system
Conduct data verification of completed survey cases to ensure accuracy and reliability of data
Establish and maintain relationship with respondents throughout the project period
Ensure that the given KPI are being met based on the project timeline
Provide status report to the supervisor
Requirements:
At least 2 years experience in administrative & customer service
Prior experience in call center environment will be beneficial
Able to work in a fast paced environment & achieved assigned targets/KPIs
Well spoken and good verbal/written communication skills
Proficient in MS office, especially Excel
Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.
We regret to inform that only shortlisted candidates will be notified.
By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.
PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)
Our client, a US listed multinational corporation and leader in its field is seeking a suitable candidate to join as IT Service Engineer (internal job..
Our client, a US listed multinational corporation and leader in its field is seeking a suitable candidate to join as IT Service Engineer (internal job title for Deskside Support Engineer).
Working with colleagues in the IT Team, the IT Service Engineer will:
§ Provide deskside service to users; this includes diagnosing, troubleshooting and resolving issues and escalating them to specialist teams as necessary.
§ Provide hardware and software installations and initial instructions.
§ Assist users in relation to software upgrades and new releases.
§ Provide basic training and support to users.
§ Deploy devices and accessories to new staff, including briefing them.
§ Manage spare devices and accessories for loan to users.
§ Participate in testing the compatibility of new standards, architecture and design with the existing infrastructure.
§ Handle ad hoc tasks and take on projects as required.
We expect the successful candidate to possess at least 5 years of IT support work experience including some VIP support experience.
He/She will be self-motivated, service-oriented and capable of working independently (with end-users) with minimum supervision in a team environment.
As this position entails substantial liaison with others, a mature disposition as well as excellent interpersonal and communication skills are pre-requisites.
In addition, as he/she may be supporting VIPs, we expect the successful candidate to possess a stronger command of English (both spoken and written) as well as stronger technical skills in addition to being able to handle issues under pressure.
If you are keen in this job, please click the "APPLY" button or email your detailed Word format resume to [email protected], quoting "IT Service Engineer" as the subject matter.
Temp Recruitment Support Officer II 6 Months Contract II Central
Full-time
Full-time
Others/Any
Singapore, Singapore
Human Resources
11 months ago
Work Location: Tanjong Pagar
Working Hours: Mon to Fri Office Hours
Monthly Salary: up to $2000 per month
Responsibilities:
To support in the admi..
Work Location: Tanjong Pagar
Working Hours: Mon to Fri Office Hours
Monthly Salary: up to $2000 per month
Responsibilities:
To support in the administrative functions of recruitment process, including liaising with candidates on scheduling of interviews, follow up on required documentations, preparation for the interviews, maintaining personnel records etc.
Perform office administrative and other related admin functions, such as e-filing of staff personal documents and records
Requirements:
Diploma and above
Minimum 1 year of experience
Proficient in Microsoft Office
Able to work independently and an excellent team player who is task-orientated
Possess initiative and positive attitude
Interested candidates, kindly send in your resume to:[email protected]
We regret to inform that only shortlisted candidates will be notified
Find Out Even More At: https://tinyurl.com/mindflex-full-time-position
Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan M..
Find Out Even More At: https://tinyurl.com/mindflex-full-time-position
Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)
Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.
About Us:
MindFlex Education Pte Ltd is Singapore's #1 Education Agency. Our team is highly focused on bringing the best value to our clients, whilst building an enjoyable and vibrant office culture. Cultivating and caring about our personnel remains at the heart of our company. We promote a fun-filled family-like environment with strictly no office politics and no overtime culture.
We are currently expanding and looking for fresh & energetic talent to join our team. If you are a great team player with a good sense of responsibility and work ethic, do apply to this posting and we would love to get in touch with you!
Job Scope:
- Handle Day-To-Day Business Operations of Singapore's #1 Education Agency
- Attend to interested clients via various forms of warm leads (form orders, calls, WhatsApp...etc)
(no cold-calling or anything of that sort!)
- Assist clients in shortlisting and recommending suitable tutor profiles based on their criterias
- Coordinate and arrange 1st tuition lesson for clients and tutors
- Follow-up with any necessary administrative support and after-sales service
- Familiarize with and utilize custom-made company software which is focused on automation
Job Requirements:
- Friendly, Passionate and Energetic Team Player
- Organized and Good Administrative Skills
- Responsible and Strong Work Ethic
- Decent Typing Speed and Computer Skills
- Polite, Patient and Calm Personality
- Able to Commit for Minimum of 1 Year
- Poly & University Fresh Graduates are welcome, no experience required
Salary:
- $2,300 - $3,000/Month + CPF
(Depending on Qualifications & Work Experience)
- Attractive Monthly Team Bonuses ($200-700/month)
- Looking at about $2,500 - $3,700/Month or more after incentives
Excellent Welfare and Benefits + Career progression
Working location: Clementi
Working days: Monday to Friday
Working hours: 8.30am – 5.30pm
Job Responsibilities:
Lead, train, and manage a team of technical professionals (project and system engineers) to provide Project Management, System commissioning, technical support, and Pre-sales to satisfy customer’s requirement and achieve company’s objective
Provide guidance and mentorship to team members, fostering a collaborative and innovative work environment
Effectively allocate tasks and responsibilities among team members based on their skills and expertise
Establish clear communication channels within the team. Ensure that team members are kept informed about project updates, organization changes, and any other relevant information
Conduct performance evaluations, set goals and provide feedback to team member to enhance their performance and career development
Collaborate with other departments, such as Sales, Operations, Service, IT, Finance & Admin to ensure alignment and coordination of technical activities with overall business objectives
To evaluate new products/system to assess its suitability to be included in the new product and service packages for promotion to customers
To assist Sales Dept in the Pre-sales and tender bidding to secure new jobs
To manage purchasing of equipment and company’s equipment and inventory
Preparation of project budgets and proposals for capital expenditure and investments in equipment, systems, or other assets and resources
To monitor performance of Sub-contractors to meet customers’ expectations with enforcement of Sub-contractor Control Procedure stipulated in ISO9002 procedure
Ensure systems and processes comply with workplace safety and health regulatory requirements
Ensure that customer quality specifications are constantly met
Any other ad hoc duties as assigned
Job Requirements:
Possess minimum Degree in Electrical & Electronics Engineering or equivalent qualifications
Possess at least 3-5 years of relevant working experience in Security Industry
Candidates are encouraged to apply this position via Apply Now button with the following information in the resume
Work experiences and job responsibilities
Current and Expected salary
Reason for leaving
Date of availability
Education background
We regret that only shortlisted candidates will be contacted.
Position Title: Sales Support / Sales & Marketing Support
Working Location: Tuas
Working Hours: 5 days, Mon – Friday (8 am - 5 pm)
Salary Package: Up to $3,000 + Travel Allowance + Performance Bonus
Duration: Permanent
Key Responsibilities
Frequent business travel to Southeast Asia.
Responsible for customer sales and marketing meetings and reporting.
Responsible for handling customer accounts and maintaining good relationships with customers.
APPLY NOW!!!
Business-level Korean and English, both written and spoken, with the ability to adapt communication style to fit the audience.
Minimum 1 year of experience in sales and marketing role preferred.
Flexible to travel on short notice for oversea business trips when required.
Proficiency in MS office.
Kindly apply through ANY of the following methods:
Submit your application by clicking the APPLY button;
Email your resume to Job(at)anradus.com.sg. Kindly indicate #64706 on the email subject.
Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.
Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131
Logistics Sales Support Specialist (RFQ/Quotation)
Full-time
Full-time
Others/Any
Singapore, Singapore
Sales / Marketing
11 months ago
Responsibilities:
Daily communication with clients for business activities relates to Company’s scope of business.
Support and assist outdoor s..
Responsibilities:
Daily communication with clients for business activities relates to Company’s scope of business.
Support and assist outdoor sales personnel for inquiries and quotations.
To build, establish, maintain and improve relationships with customers.
Follow up inquiries from customers.
Maintain rapports with allocated house accounts including occasional visits together with sales personnel.
Coordination of air/sea freight shipments with overseas offices and pre-alert customers, follow up with internal operations.
Assist immediate superior on RFQ and coordinate reports as and when required.
Handle invoices discrepancies with customer until the invoice is settled.
Tender management coordination, when required.
Perform any tasks assigned by Superior.
Requirements:
Freight forwarder background preferred
Must have knowledge of preparing quotations and RFQ.
Qualified or interested candidates, please submit your updated resume in MS format by using the Apply Now Button or email to irene.lee(at)cvistahr.com
Candidates are also encouraged to contact our office where our approachable Consultants will address any inquiries and advice you with relation to this job advertisement. Our dedicated HR Consultants will get in touch with shortlisted candidates for a confidential discussion
Working Location: Gul Crescent (Transport provided at Boon Lay, Lakeside, Chinese Garden, Yew Tee)
Working Hours: 5 days (Monday-Friday, 8:15A M-5:30 PM)
Salary Package: Up to $2650 + OT + AWS + Variable Bonus
Duration: Permanent Role
Key Responsibilities
Responsible for outdoor and indoor repair work of all cleaning products.
Mechanical preventive maintenance - verify mechanical faults, replacement of spare parts and repair.
Work closely with service technicians for problem-solving and coordinating jobs between field service and workshop repairs.
All other assigned duties.
APPLY NOW!!!
Minimum Professional Certificate/NiTEC (Electrical & Electronic Engineering / Electrical Engineering)
Experience in repair of forklifts, automobiles, heavy industrial equipment, and knowledge in engines, motors and electrical is an advantage
Understanding engineering drawing and schematic layout is essential
Possess Class 3 driving license is advantageous
Candidates without relevant experience are welcome to apply. Training will be provided.
Kindly apply through ANY of the following methods:
Submit your application by clicking the APPLY button;
Email your resume to Job(at)anradus.com.sg. Please indicate #65053 on the email subject.
Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.
Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131
Job Description
Industry/ Organization Type: IT/ Cybersecurity
Position Title: Service Delivery Consultant/ IT Technical Consultant
Working Loc..
Job Description
Industry/ Organization Type: IT/ Cybersecurity
Position Title: Service Delivery Consultant/ IT Technical Consultant
Working Location: Tai Seng
Working Hours: Monday to Friday, 9 am – 6 pm
Salary Package: Up to $4,500 + AWS + 1 to 3 months VB
Duration: 1-year contract (Renewable/ Convertible to Perm)
Key Responsibilities
Provide technical consulting, pre-sales and post-sales support to clients and partners.
Explore new and existing cryptography-related technologies and assess their suitability for deployment.
Responsible for technical and administrative activities which will include project planning, system implementation, preventive maintenance, documentation and system migration.
Support and assist day-to-day operations of IT Department and Data Centre - Helpdesk, Desktop, Server, Networking, IT Procurement, and Projects.
Participate in planning, installation, testing and implementation of IT infrastructure for roll-out of new/existing projects. Plan capacity for hardware, software and resources, and drives delivery excellence for managed services.
Liaise with external vendors for IT-related issues.
APPLY NOW!!!
At least a Diploma in Computer Science, Engineering, Information Technology or its related discipline.
Inexperienced candidates are welcome to apply as training will be provided.
Applicants with Information Security Background in at least 1 domain (Cryptography, Network, Firewall) is highly preferred.
Knowledge of Anti-malware (Trend Micro) is a plus.
Technical Knowledge in basic configuration of Network Switches/VLAN or Technical Knowledge in setting up and configuring AIX/Solaris Servers.
Good knowledge of Win / UNIX administration with basic networking knowledge.
Preferably with previous hands-on experience and skill set on system or network installation, configuration, maintenance and troubleshooting.
Willing to travel (within Singapore).
Kindly apply through ANY of the following methods:
Submit your application by clicking the APPLY button;
Email your resume to Job(at)anradus.com.sg. Please indicate #65116 on the email subject.
Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.
Anradus Pte Ltd | EA License No. 20C016 | Angel Lim | EA Reg No: R1769781
Find Out Even More At: https://tinyurl.com/mindflex-full-time-position
Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan M..
Find Out Even More At: https://tinyurl.com/mindflex-full-time-position
Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)
Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.
Details:
Assist in shortlisting and recommending suitable tutor profiles to parents
Coordinate & arrange 1st tuition lesson between client and tutors
Assist with day-to-day Admin and Operations of company
4 Weekdays, 1 Weekend OR 3 Weekdays, 2 Weekends, 9.00AM to 6.30PM
Service Delivery Manager (Mobile Cellular)
Job Description & Requirements
Our esteem client is looking for a Service Delivery Manager
The Service..
Service Delivery Manager (Mobile Cellular)
Job Description & Requirements
Our esteem client is looking for a Service Delivery Manager
The Service Delivery Manager ensure service delivery meets quality standards and identifying areas for improvement, and implementing corrective actions as necessary
Responsibilities:
Good in Managing service delivery budgets, including resource allocation, cost management, and revenue forecasting.
Experience in handling Project Budgeting, Delivery, Scheduling and Management.
Good in Client, Vendor and Stakeholder Management.
Managing Service Delivery Contracts with customers. Negotiating terms, ensuring compliance with contractual obligations, and managing customer expectations
Involved in Service Delivery Management.
Requirements:
Strong in Service Delivery Management.
Knowledgeable in mobile cellular network
Experience in Managed Service Scheduling, Budgeting, Delivery and Management.
Strong in Communication Systems.
Demonstrated Service Delivery Management and Project Management.
Demonstrated experience in Managing service delivery budgets, including resource allocation, cost management, and revenue forecasting.
Min. 5 years of Service Delivery Management.
Good Degree in Electrical, Electronic Engineering
We respect your privacy and all communication will be treated with confidentiality.
If you have meet the job requirements that we are looking for or wish to find out more on this role, please contact us or apply in-confidence to us with you updated MS Word Resume to : [email protected]
We regret only shortlisted candidate would be contacted.
Yong Zhehan @Yong Jeline (Reg. No. R1101621)
STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)
Conduct and work in NIDO environment with infants from 6-12 weeks up to 16 months.
Provide a safe and loving environment for the infants in his/her care.
Give bottles to infants as provided by parents.
Feed infants with appropriate solid foods provided by parents.
Change diapers as needed.
Soothe infants by singing to and cuddling them.
Supervise infants on the floor as they play with appropriate toys.
Put infants in cribs for nap time.
Ensure play, sleep and changing areas are kept clean.
APPLY NOW!!!
Certificate in Infant/Toddler Care and Development (CIT) / Higher Certificate in Infant Care (HCIC) / Advanced Certificate in Early Years (ACEY).
Candidates who are currently undergoing HCIC/ACEY are welcome to apply.
Good communication and interpersonal skills.
Kindly apply through ANY of the following methods:
Submit your application by clicking the APPLY button;
Email your resume to Job(at)anradus.com.sg. Please indicate #65067 on the email subject.
Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.
Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131
NTU Shared Services (NSS) is a centralized unit within Nanyang Technological University (NTU) that provides a wide range of administrative, operationa..
NTU Shared Services (NSS) is a centralized unit within Nanyang Technological University (NTU) that provides a wide range of administrative, operational, and support services to various departments and units within the university. Its primary goal is to streamline and optimize processes, enhance operational efficiency, and deliver high-quality services to support NTU's core mission of education and research.
The NSS Technical Support Executive is responsible for providing effective IT/AV technical support role, in relation to the generic desktop/ laptop PCs, mobile devices, Audio Visual (AV) equipment, as well as NTU campus software. This includes problem diagnosis, configuration, installation, and general troubleshooting of IT/AV systems and applications, adhering closely to the Service Levels Agreements (SLAs) and policies set by the organization.
Responsibilities:
Provide on-site Level 1 & 2 Support in relation to IT/AV- related service disruptions at the Common Teaching Facilities (Lecture Theatres, Tutorial Rooms and Meeting Rooms), One Stop Tech Lounge and Schools/Faculties.
Diagnose and troubleshoot IT/AV equipment faults and application errors, to restore service provision.
Troubleshoot technical problems of low to medium complexity, resolution to resolve these incidents.
Assist in replacing generic IT/AV equipment parts and peripheral components for servicing, as required, and liaising with multiple vendors.
Provide IT/AV technical support as assigned, in response to ad-hoc manpower request from Local Units (including providing AV support for events, video conference/ meeting/ interview support).
Respond to all technical emergencies raised by NSS Service Desk.
Provide face to face IT support by appointment at One Stop Tech Lounge.
Facilitate processing and tracking of other administrative activities.
Document IT/AV related problems and resolution procedures in Knowledge Base for future reference.
Maintain technical documentation related to configuration of IT/AV equipment and components.
Carry out Asset management in accordance with NTU policy and procedures. Keep track of the IT/AV asset movements at the respective storeroom locations.
Requirements:
Minimum GCE “A”-levels / Diploma in Information Technology with 2 years of relevant working experience
Proficient in problem diagnostics and resolution, with the ability to work autonomously
Good working knowledge on desktop operating systems including Windows 10 and above, Macintosh OS, and associated generic applications
Working knowledge on other IT domains, including software, hardware, servers and network operations
Working knowledge in handling/operations on audio/video equipment and its infrastructure
Preferred experience on programming, ServiceNow, data integration and ITIL Certified
Industry: Freight Forwarding / Logistics