The Service Contracts Analyst oversees complex portfolios of service and maintenance contracts for a specific geography. They will be a key point of contact for contract management issues, responsible for ensuring contracts perform as intended, committed margins are achieved and exceeded, business through those contracts grows, contract improvements are captured (T&C, SLA, Pricing) either during the contract term or on contract renewals, risk is managed and appropriately flowed into the supply chain or shared with customers and that customer expectations are addressed.

SPECIFIC DUTIES, ACTIVITIES AND RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO:

• Build and maintain a detailed understanding of a portfolio of service contracts, terms, pricing and business-case.
• Support to establish suitable KPIs.
• Monitor, analyse, report and action contract performance incl. revenue, cash, cost, profit, SLA.
• Manage detailed commercial contract mechanisms and requirements incl. price revision formulas, reconciliation, calculation of service credits etc. Work with service team to agree penalty mitigation strategies.
• Ensure appropriate contractual requirements flow down mechanisms are deployed internally and externally.
• Prepare and support regular contract reviews with customers and internal stakeholders.
• Track and action risk and opportunity across the portfolio of contracts
• Support continuous profit improvement, cost and cash optimisation projects working with specialists functions.
• Support sales teams with contractual changes and drafting of contractual terms, working within Financial and Legal DOAs
• Develop a contract renewal timetable for the contract portfolio, enabling on time renewal and optimal business outcomes.
• Build a consolidated service contract revenue and profit forecast, demand planning and contract related data.
• Ensure installed base data (hardware and software) is maintained up to date post installation through to decommission.
• Contribute to central function efforts to improve contract templates and service offerings.

EDUCATION & EXPERIENCE:

Education/Training:

• Bachelor’s Degree or equivalent in legal or financial field

Experience:

• Data analysis experience of £m business
• Optimisation of significant £m contracts for service, delivery of margin and revenue improvements
• Good communicator with the people outside of direct reporting relationships in a matrix structure
• Engineered products with a significant aftermarket and service business in B2B/B2G setting.

Knowledge/Skills

• Business and analytical skills
• Financial and commercial acumen, cost management
• Expertise in pricing, negotiation, proposal and contract drafting.
• Understanding of contract law in APAC
• Change management and business improvement
• Project and Programme Management
• Risk Management
• Knowledge of SAP

Competencies

• Self-motivated and results-driven
• Problem-solving skills and leading teams to deliver solutions.
• Able to make effective, timely reporting by sourcing and analysing critical information.
• The ability to engage, challenge, effective teamworking and internal / external relationships.
• Excellent written and spoken English, other language (like Japanese/Korean/Thai) will be benefit
• Outstanding communication skills

Please note that only shortlisted candidates will be contacted. Kindly email your resume to [email protected]

Customer Care Officer (Marketing & Sales Support)

Salary: $2200 - $2700
Location: Upper Thomson
*Will be relocated to Geylang area in April’24

Working Day & Time: 5 Days work week; 8:45am - 5:30pm
*Require to rotate once a month to manage our Business WhatsApp on Saturday from 0900hrs to 1300hrs) working from home

Job Description:-

• Handling of Customer Enquiries & Feedback via our Communication Touchpoints (Call, Email, WhatsApp, and etc)
• To respond to customer’s service enquiries. This will include scheduling of appointment with our technicians and updating the customer.
• To follow-up with sales enquiries. For new orders, to work with sales coordinator to generate the invoice & scheduling of delivery.
• To handle feedback and provide supplementary information like pricing, stock availability and etc
• Providing support to the sales team
• Assisting the sales team to arrange with customers on the servicing of products
• Handling of 1-to-1 exchange process
• To ensure that display sets are in proper working condition at point of sales
• To manage our service partners
• To ensure that leads provided are promptly attended to
• Provide product information and details to enquiries by our service partners
• Scheduling of installations for our customers with our service partners
• Handle feedback from customers with regards to our service partners

Requirement: -

• Preferably two years of working experience in similar field

Lim Jun Yao

Reg No: R1989028

The Supreme HR Advisory Pte Ltd

EA No: 14C7279

Location : Tampines Care Home

Centre coordinator primarily manages the daily activities of the senior care centre by supporting the Centre Manager in planning and arranging activities and transport for the clients. He / She also provides general admin support to the centre thereby ensuring a smooth delivery of the client related services in accordance to the stipulated service level standards.

Centre Coordinator primarily manages the daily activities of the senior care centre by supporting the Centre Manager in planning and arranging activities and transport for the clients. He / She also provides general admin support to the centre thereby ensuring a smooth delivery of the client related services in accordance to the stipulated service level standards.

Centre Coordinator are to assist Community Engagement Executive (CEE) in managing all community development initiatives throughout Vanguard, when required on top of the above responsibilities. This role assist to implement programs to promote community awareness.

Responsibilities:

• Plan and coordinate social and recreational activities designed to meet the needs and interests of the clients
• Collect feedback and make improvements to the activities
• Coordinate, train and supervise volunteers where necessary
• Carry out reception duties
• Assist Centre Manager in planning and arranging transport schedule for clients
• Responsible for completing monthly / yearly reports in a timely fashion
• Responsible in maintaining program records (attendances, participating in Individual Care plans, recording of blood pressure etc) and any other administrative and relevant records /duties where assigned by the Centre Manager
• Responsible for community outreach and engagement, by being involved in external engagement for activities and programmes for Vanguard Senior Care (VSC)
• To track and report effectiveness of our outreach

Volunteer Management

• Work with CEE to manage / execute the volunteers’ framework for Senior Care Centre (VSC)
• Oversight and keeping track of VSC’s list of volunteers
• To assist in conducting briefings to volunteers at commencement
• Develop a feedback mechanism for the Volunteers who have served in VSCs
• Attend meetings relating to volunteer activities e.g. Volunteer Committee, Public Education, NCSS meetings relating to volunteers’ activities
• Assist in regular Support Group meetings and Volunteer Get-Togethers, Volunteers’ Appreciation functions in conjunction with various departments in Vanguard who engages volunteers
• Develop relationships with the volunteers/ or their organisations so that a sustainable pipeline of volunteers is created.
• Manage regular reporting and tracking, and report metrics
• Donation management – Tracking and responding to donations received for the Home.

Skills and Knowledge

• ‘O’ Level/ Diploma in any discipline
• Good communication and interpersonal skills.
• Team player who is organized and meticulous at work.
• Proficient in Microsoft Office

Interested applicants are invited to apply directly at the NUS Career Portal.

Your application will be processed only if you apply via NUS Career Portal.

We regret that only shortlisted candidates will be notified.

About Us

Founded in the same year that Singapore gained independence, NUS Business School stands today among the world’s leading business schools. It is distinctive for offering the best of global business knowledge with deep Asian insights, preparing students to lead Asian businesses to international success and to help global businesses succeed in Asia.

For more than 50 years, NUS Business School has offered a rigorous, relevant and rewarding business education to outstanding students from across the world. That would not have been possible without a group of dedicated professionals who are passionate about building a positive environment to grow and groom future business leaders. And we are looking to add to our BIZ family!

To learn more about the NUS Business School, please visit https://bschool.nus.edu.sg/

Job Description

The new Centre for Investor Protection aims to undertake independent research, public education and related activities to promote the improvement of investor protection in Singapore and beyond. Projects conducted by the centre should have significant implications for policy and practices relating to investor protection. The key types of research and activities to be conducted are:

(a) Practice and academic research
(b) Case studies
(c) Public education seminars and workshops
(d) Other activities directly related to the centre’s purpose

The Research Manager will report to the centre Director and is responsible for overseeing and managing all aspects of the centre’s projects. This includes working with the centre Director and project leaders in designing and implementing research methodologies, analyzing data, providing actionable insights to key stakeholders; and overseeing and managing the writing and editing of case studies. The Research Manager will also be responsible for managing a team of researchers and student assistants and ensuring the successful execution of projects within established timelines and budgets.

The Research Manager is also expected to provide administrative and operational support for the centre, co-ordination of events, and collaborations with both internal and external parties.

Responsibilities (including but not limited to)

• Working with the centre Director and Project Leaders to develop and implement research strategies and methodologies, including designing research studies, such as developing survey questionnaires, interview protocols, and data collection methods.
• Manage the research process, including data collection, analysis, and reporting.
• Oversee and manage the publication of an annual collection of case studies.
• Ensure that centre projects are conducted within established timelines and budgets.
• Lead a team of researchers and student assistants, providing guidance and support throughout the projects.
• Monitor industry trends and current issues to inform research strategies.
• Prepare and assist with presentation of research findings to key stakeholders.
• Develop and maintain strong relationships with external research partners and vendors.
• Stay updated with the latest research tools, methodologies, and technologies, and recommend their adoption as appropriate.
• Document all research related activities, budgets and outputs.
• Assist in the planning, coordination and administration of the centre’s events and visitors.
• Work with auditors to ensure the proper documentation of financial accounts of the centre.
• Manage procedural matters regarding hiring of student assistants, contingent hires, facilitation of quotations and tracking of purchase and invoices.
• Any other ad-hoc duties as assigned by the centre Director.

Requirements/Competencies

• Possess high level of integrity.
• Strong analytical and problem-solving skills, with the ability to analyse complex data sets and generate meaningful insights.
• Excellent project management skills, including the ability to manage multiple projects simultaneously and meet deadlines.
• Excellent writing, communication and presentation skills, with the ability to effectively communicate research findings particularly to investors, practitioners and policy makers.
• Strong attention to detail and a commitment to producing high-quality output.
• Excellent organization and time-management skills.
• Strong sense of initiative, commitment and self-driven.
• Ability to work effectively across departments within the University.

Qualifications

• Bachelor’s degree in a related field (such as accounting, business or social sciences).
• At least 3 years of experience, preferably undertaking research projects that are practice or policy-related in topics relevant to investor protection or corporate governance.
• Strong passion in the area of corporate governance or investor protection; experience in these areas will be a plus.
• Proven experience in research management, including designing and conducting research studies, data analysis, and reporting.
• Proficient in using research tools and software for collecting and analysing large data obtained from public information, such as company announcements and annual reports.

(Appointment job grade will commensurate with the selected candidate's experience)

Summary

Guest Services Officer focuses on customer service and foster relationships with other departments to ensure that guests’ needs are met. He/She is responsive to activities that take place at the Front Office area and is a point of contact for guest upon their arrival until their departure from the hotel.

Job Responsibilities

· Be part of Front Office areas such as Front Desk, Executive Lounge and Concierge

· Assist guests with check-in and check-out, and other cashiering duties

· Register guests and assigns rooms according to their reservation confirmation

· Work towards maximising room revenue by upselling higher room categories to guests whenever possible

· Maintain the privacy of all guests by ensuring their details are kept strictly confidential

· Understand all room types and work with Housekeeping to manage room status effectively

· Adhere to proper credit matters and cash handling policies and procedures

· Understand the usage of internal communication logs to communicate effectively with other colleagues

· Assist to perform Executive Lounge and Concierge duties whenever required

· Provide warm welcome and fond farewell in accordance to hotel standards and SOPs

· Be efficient in assisting guests throughout their stay, handle guest feedback, and take ownership in providing reasonable solutions

· Be familiar with hotel products and services and recommend to guests accordingly

· Alert Security or Duty Manager of suspicious looking person(s) / articles in the lobby

· Maintain complete knowledge of all hotel products and services

· Maintain the cleanliness and neatness of the Front Office areas

· Be fully familiar of the Emergency Procedures, Policies and Standard Operating Procedures as established by the Hotel

· Attend all briefings, meetings and trainings as assigned by management

· Perform other reasonable duties as assigned by the management

Qualifications / Experience

· Secondary / High school education

· Good reading and oral proficiency in English language

· Ability to speak other languages and basic understanding of local languages will be an advantage

· No experience is required, training will be provided

· Good communication and customer contact skills

· Service oriented with an eye for details

· Ability to work effectively and contribute in a team

· Self-motivated and energetic

· Must be well-presented and professionally groomed at all times

• Supporting local sales and Malaysia deliveries (order processing, quotation , delivery arrangement)
• Coordinate with 3PL with orders release and arrange transportation
• Supporting the Singapore and Malaysia sales in liaising with customers, providing timely and accurate execution of customers' needs including sample requests
• Follow on orders and ensure sufficient inventory for customers Inventory management (and disposal of inventory , if required)
• Participation of survey requested by the Department of Statistics
• Provide weekly Sales and inventory reports
• Arrangement for blending and drumming activities

Responsibilities:

• Act as System Admin for assigned Principals
• Work closely with local IT to ensure smooth system uploads and reporting
• Schedule system reports to relevant stakeholders – COMZ Division and/or Principals
• Sales mapping by customer by Rep for uploading into the different systems
• Weekly and monthly sales overview reports to COMZ management (GM, Biz Unit Managers)
• Monthly sales reports to Finance for billing purposes
• Prepare monthly sales reports per Principal in excel pivot for COMZ managers to use for their monthly sales performance report to Principals
• Prepare monthly sales forecast templates for COMZ managers to input.
• Preparation of monthly Salesmen’s commission and quarterly Manager’s commission for COMZ Management’s review and approval
• Handle customers’ sales queries and/or redirect them to respective Sales Team
• Maintaining A&P tracking reports for HPH & Simple
• Management of access control to all confidential documents and drives upon approval by GM.
• Maintenance of filing systems for Division’s key documents (Price/Bonus Maintenance forms, Request for Return Notes, sample chits etc)
• Follow up with Principals on outstanding price and trade returns documents
• Sorting incoming faxes and forward to relevant parties
• Work with Central Admin/HR in prompt replenishment of stationery/beverages for the Division
• Prepare the necessary for monthly Division meetings – meeting room booking and arrangement, refreshments
• Secretarial support to COMZ management team in arranging travel bookings, meeting and appointments.
• Compliance with ISO procedures, quality systems and COC

Requirements:

• Diploma in any field
• Minimum 3 years of secretarial experience in a sales environment
• Knowledge & skills in MS Office, good command of spoken and written English, good communication and interpersonal, problem-solving and follow-up skills
• Responsible, Adaptable, Meticulous and sense of urgency
• Able to have good communication skills and initiating actions
• High management of work and stress
• Building customer loyalty and contribution to team success

Should you be interested in this position, please contact Terence at +65 9645 4048 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

Join Our Team at Appvantage in Singapore!

Are you ready for an exhilarating new journey with us?

At Appvantage, we're not just a team; we're a passionate community of digital strategists, designers, and developers. Our expertise shines through as we tackle major digital projects for global corporations across the Asia & Pacific region, particularly in the automotive industry.

Why Appvantage?

We are proud to be recognized as a leading workplace in the technology sector. Appvantage has received accolades and has been named on the prestigious "Singapore Best Workplaces™ in Technology List". This "Great Place to Work" certification is a collective achievement that we are all proud of, as it reflects our shared commitment to creating a supportive, empowering, and inclusive work environment. Join us and be part of a dynamic team dedicated to innovation and excellence.

As we continue to expand and drive innovation, we are seeking a dynamic and experienced Support Manager to join our team in Singapore and oversee the support operations for our in-house digital products. As the Support Manager, you will be responsible for timely and effective resolution of customer issues and delivering exceptional customer service. The ideal candidate should have a deep understanding of digital products and applications, strong leadership skills, and a passion for customer satisfaction.

Job Description

Here's a glimpse of your responsibilities:

Cultivate Connections: Foster strong relationships with clients, vendors, and partners while ensuring that project implementations meet our stringent quality standards.

Operation Support: Oversee and manage the support operations, ensuring efficient and effective resolution of customer issues and providing exceptional support to our in-house product.

• Ensure timely and accurate responses to customer inquiries and issues, maintaining a high level of customer satisfaction.
• Collaborate with cross-functional teams to identify root causes of issues and drive continuous improvement in product quality and development processes.
• Develop and implement strategies to optimize the support processes, including ticket management, issue resolution, and customer communication.
• Monitor and analyze key performance indicators (KPIs) to assess the effectiveness of the support operations, identify areas for improvement, and implement corrective actions as needed.
• Collaborate with the product management team to provide customer feedback and insights for product roadmap planning and enhancement prioritization.
• Develop and maintain comprehensive documentation, including FAQs, troubleshooting guides, and knowledge base articles, to enable the support team to efficiently address customer inquiries.
• Stay up-to-date with industry trends and best practices in digital product support, customer service, and user experience.

Quality Assurance: Oversee QA/QC activities to ensure the highest quality and reliability of our in-house product.

• Develop and execute comprehensive test plans, test cases, and test scripts to ensure the quality and functionality of our in-house product.
• Collaborate with product owners, designers, and developers to understand software requirements, user stories, and acceptance criteria.
• Verify backlog items to ensure accurate implementation and alignment with customer requirements and expectations.
• Conduct User Acceptance Testing (UAT) for new product features and enhancements, collaborating with the development team to ensure functional requirements are met, and providing feedback on usability and potential issues.
• Provide regular updates on UAT progress, backlog verification status, and documentation efforts to relevant stakeholders.
• Ensure accurate and up-to-date documentation of UAT scenarios, test cases, and results.

Versatile Contributor: Take on additional duties and responsibilities as assigned.

Job Requirements

1. Educational Background: Bachelor’s Degree in Information Systems or Business.
2. Experience: 1-2 years' experience in the IT industry is preferred.
3. Communication: Excellent communication skills are essential.
4. Tech-Adept: Proficiency in Microsoft Office (Excel, Word, PowerPoint). Experience with JIRA or similar Project management tools.
5. Attitude: You're organized, meticulous, and always approach tasks with a positive attitude.
6. Project Acumen: Strong administrative skills and a general understanding of the project life cycle, project documentation, and project standards.
7. Methodologies: Prior experience with SCRUM/Agile methodologies is a plus.

Join us at Appvantage, where every day brings exciting challenges and opportunities for growth. If you're ready to make your mark in the dynamic world of digital innovation, we invite you to embark on this journey with us. Your adventure starts here!

If you have a passion for providing exceptional hospitality services and a dedication to crafting unforgettable guest experiences, we'd love to connect with you.

Who are we?

AMOY Hotel is named after and inspired by the Zhangzhou people who came from China to settle in Singapore. This boutique hotel is both a tribute to the area’s trading past and the hotel of choice for today’s modern business traveller. Shunning the norms and restrictions of the usual city hotels, AMOY caters to the sophisticated traveller who values personalised service in an intimate environment.

Job Expectations

• Collaborate closely with the Assistant Manager to ensure courteous services are provided to all hotel guests in a timely manner. Responsively and tactfully address guest complaints, requests, and enquiries.
• Understanding the guests’ preferences to ensure that services offered meet their needs.
• Stay well-informed about the hotel facilities and functions as well as be updated on all tourist-related information.
• Ensure a professional and courteous working relationship and maintain an effective flow of communication with all hotel personnel.
• Approach any additional tasks assigned by superiors diligently and professionally.

Requirements

• O Levels or equivalent.
• Able to work rotating shifts, weekends and Public Holidays.
• Positive attitude with an outgoing personality and good communications skills.
• Those without experience are welcome to apply.

If the above resonates with you, what are you waiting for? Click Apply to send over your resume to us!

Responsibilities :

• Handling technical support cases on-site or through phone, Whatsapp and email
• Responsible for carrying out on-site installation and commissioning, troubleshooting, repair and maintenance.
• Escalation and liaising with Vendors on reported technical-related cases.
• Conduct training or demonstrations to clients or users.
• Internal product repair and training

Qualification :

• Min Diploma in Electrical/Electronic Engineering or IT related.

• 2 years relevant experience

• Good presentation and written communication skills

• Customer service oriented, positive attitude

Job Description

• Greet and assist guests upon their arrival
• Provide all-rounded guest services such as checking in and out
• Contribute towards a memorable hotel experience for all guests
• Handle all guest requests in a timely, professional and efficient manner
• Provide a best-fit solution to fulfil the customer needs
• Ensure smooth efficient guest services at all times
• Assist in enhancing the guest satisfaction scores of the hotel

Requirements

• Preferably has relevant hospitality experience
• Loves interacting with guests
• Able to work 3 shifts

For interested applicants, please email your UPDATED CV in Microsoft Word format to [email protected]. Your interest will be treated with strict confidentiality.

We regret that only shortlisted candidates will be notified.

EA License No: 03C3254

EA Personnel No: R22104369

EA Personnel Name: Jessie Zhou

Working Location: HongKah North / Day Care Centre

Working hours: 5 days work week, 44 hours per week.

Benefits:

• AWS
• Performance Bonus
• Mid-Year Bonus
• Lunch proveded
• Training Development

Job purpose

• Provide basic nursing care, client education in collabration with a Healthcare team, under the supervisior of a Registered Nurse (RN).
• Assist RN maintain accurate documentation, assessment and care plan

Requirement

• Registered with Singapore Nursing Board (SNB)
• At least 2 years working experience as Enrolled Nurse
• Has basic computer skills
• Has experience working in Day Care Centre for the elderly, meticulous responsible and a team player

Qualifications & Skills Required

• Nitec in Nursing
• Registered with SNB
• Experience working in an elderly setting is an advantage
• Compassion, critical thinking, and organizational skills

Role:

• Experienced NAVCOM Engineer in maritime industry.
• Specialized in servicing and re-commissioning navigation systems.
• Proficient in installation, troubleshooting, and servicing of Marine Radar, Gyro compass, Magnetic compass, autopilot, echo sounder, speed log, steering FFU/NFU, weather fax, wind speed/direction, etc.
• Skilled in Marine Telecommunication Systems, including GMDSS, VHF/UHF, MF/HF SSB, NBDP, NDB, Navtex, Inmarsat.
• Ensure personal compliance with safety regulations of both company and customer.

Requirements:

• Strong background in Marine Electronics, Field Service Engineering, Commissioning, and Microsoft Office.
• Degree in Engineering or related field required.
• Training from OEM/manufacturers on Navigational equipment is advantageous.
• Knowledge of tools like CRM preferred.

Salary: $2200 - $2700
Location: Upper Thomson - Next to Thomson Nature Park
*Will be relocated to Geylang area in April’24

Working Day & Time: 5 Days work week; 8:45am - 5:30pm
*Require to rotate once a month to manage our Business WhatsApp on Saturday from 0900hrs to 1300hrs) working from home

Job Description: -

Counter (Primary Responsibility)

• Attend to walk-in customers, be it
  - General Enquiries
  - Repairs (First-Level Check)
  - Products(s) Viewing & Introduction
  - Showroom Sales
  - Shell Escape Redemption
• Receiving inbound and making outbound calls.
• Showroom maintenance (house-cleaning etc.)
• Administrative works (paper works etc.) related to counter and showroom
• Follow-up on customers’ & dealers’ repair sets
• Assist Call Centre when called upon.
• Liaise and work with inter-department(s) colleagues, to ensure commitment to our valued customer is fulfilled.

Call Centre (Secondary Responsibility)

• Receiving inbound and making outbound calls.
• Administrative works (paper works etc.)
• Assist to handle enquires from our Business WhatsApp
• Liaise and work with inter-department(s) colleagues, to ensure commitment to our valued customer is fulfilled.

Job Requirement: -

• Preferably two years of working experience in similar field

Chin See Min Reg No. : R22107450

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

Customer Care Officer (Counter)

Salary: $2200 - $2700
Location: Upper Thomson - Next to Thomson Nature Park
*Will be relocated to Geylang area in April’24

Working Day & Time: 5 Days work week; 8:45am - 5:30pm
*Require to rotate once a month to manage our Business WhatsApp on Saturday from 0900hrs to 1300hrs) working from home

Job Description: -

Counter (Primary Responsibility)

• Attend to walk-in customers, be it
  o General Enquiries
  o Repairs (First-Level Check)
  o Products(s) Viewing & Introduction
  o Showroom Sales
  o Shell Escape Redemption
• Receiving inbound and making outbound calls.
• Showroom maintenance (house-cleaning etc.)
• Administrative works (paper works etc.) related to counter and showroom
• Follow-up on customers’ & dealers’ repair sets
• Assist Call Centre when called upon.
• Liaise and work with inter-department(s) colleagues, to ensure commitment to our valued customer is fulfilled.

Call Centre (Secondary Responsibility)

• Receiving inbound and making outbound calls.
• Administrative works (paper works etc.)
• Assist to handle enquires from our Business WhatsApp
• Liaise and work with inter-department(s) colleagues, to ensure commitment to our valued customer is fulfilled.

Job Requirement: -

• Preferably two years of working experience in similar field

✅✅ Interested applicants kindly contact via WhatsApp: +65 8656 3696 (JOHN).

No Charges will be incurred by Candidates for any service rendered.

Email：[email protected]

Lau Zhao Rui Reg.No: R22109652

14C7279 The Supreme HR Advisory Pte Ltd

*Company name and address will only be disclosed once shortlist for interview.

• Love working with primary school aged kids, and want to have fun?
• Want to join a growing company focused on kids and engagement?
• Want to work for a company that promotes and invests in their team?

We are a community based After School Student Care provider in Singapore! As part of our growth, we are seeking new remarkable Student Care Teachers in living our vision of nurturing the next generation of learners. If you are dynamic and passionate, with a positive mindset, come join us to be an integral part of our dream team!

Bring your current industry experience and knowledge in After School Care and join our vibrant team of Teachers in this exciting full time opportunity!

The Opportunity

Your role in a nutshell:

· Implement the program for the class in accordance with the policies, guidelines, framework and philosophy of the centre.

· Guide primary school children (primary 1 to 6) to ensure completion of daily homework

· Keep accurate records of children’s progress and address each child’s educational and developmental needs on an individual basis to the best of your ability.

· Responsible for the preparation and upkeep of teaching resources, arrangement, appearance and learning environment of the classroom.

· Maintain and build relationships with children and parents.

· Being an inspiring role model with a creative spirit and a positive mindset.

· Ensure safety and timely transfer of students from school to our centre

· Ensure safety of children within our premise

· Any other ad-hoc duties as delegated by Centre Management

The Talent

· Diploma Holder

· Preferably with 1 year of working experience in a Student Care / Enrichment / Preschool Centre.

· Capability to comprehend the core content of primary school Chinese curriculum and oversee the completion of homework (while not requiring accuracy or advanced academic support, a basic understanding is crucial).

· Possess good communication and classroom management skills.

· Enthusiastic & energetic and has a positive mindset to learn and grow together with the company.

· Creative and loving energy with a positive disposition

· Excellent communication and classroom management skills

Next Step

Interested candidates are welcome to submit an application by submitting your up-to-date resume/CV to us.

Thank you

EA Registration No.: R23111820 (Ben Chang)
EA License No.: 22C1307 (First Konnection Pte. Ltd.)

At Madam Partum by Chien Chi Tow, we strive to provide the best customer experience to our customers.

We are looking for a Customer Service Specialist who can work towards the company goals. The ideal candidate needs to be equipped with strong organization and sales skills, with extensive product knowledge and able to provide excellent customer service in order to promote the company services and products effectively.

• Identify and able to provide personalized solution to customer’s needs.
• Attend to customer’s feedback and questions in a professional and timely manner.
• Maintain a continuous high level of customer service delivery and satisfaction.
• Goal-Sales driven , self motivated individual with the ability to focus.
• Strong administrative skills and able to handle a fast paced environment.
• Ensure proper documentation, notification, escalation, tracking and follow up of all interactions with customers.
• Liaise with other support teams as required to resolve requests/issues in a timely manner.
• Main task will include managing customer queries via whatsapp, social media and other platforms such as events/outlet.
• X factor and willing to go the extra mile to help customers.
• Savvy with all communications devices such as WhatsApp and multichannel platforms.
• Able to work on weekends and public holidays.

Job Types: Full-time, Permanent

Benefits:

• Employee discount

Schedule:

• Weekend availability

Supplemental pay types:

• 13th month salary
• Commission pay

Responsibities

• Support the activities of special needs students and/or child in the Centre.
• Support and supervise the student's activities in the Centre and engage them actively during the SCC operating hours.
• Assist to upkeep and maintain the SCC facility.
• Support and work with the Centre Supervisor for the smooth operations of the Centre
• Assist the Supervisor and management in meeting the student enrolment targets and profit goals.
• Support and help the children in their SPED academic, social, personal hygiene, music, art and motor skills to promote the students’ physical, mental and social development.
• Assist and work with the Supervisor to upkeep and maintain the facility.
• Conduct weekly inspection on the premise and ensure that that it is compliance with existing APSN/regulatory (MSF) requirements
• Assist and recommend instructional materials and teaching aids needed to facilitate the teaching of our students
• Ensure that food are administer to the students in accordance to proper food handling and hygiene practice in accordance to HACCP requirements.
• Work with the Centre Supervisor and ensure the safety and well-being of each individual child.
• Observe children to detect signs of ill health or emotional disturbance and to evaluate progress.
• Maintain an appropriate atmosphere of safety, learning, and fun.
• Assist the Centre Supervisor on student enrolment, expense, manpower, operations and etc.
• Engage the children under the Centre care and perform classroom-teaching duties in accordance to the curriculum developed by APSN
• Supervise the student’s activities in the Centre and engage them actively.
• Work with the Centre Supervisor and reporting to school leaders on SCC matters, according to the requirements of Ministry of Education.
• Work with parents/teaching staff regarding student behavioral or learning problems, and recommends methods of modifying inappropriate behaviour and encouraging learning experiences.

Requirements

• Min Diploma with 1-3 years of relevant working experience in the social service sector. Entry level candidates are welcome to apply.
• Preferably candidate with Diploma in community and social services (or any other equivalent or higher certification)
• Applicants with WSQ certification is of an added advantage (WSQ Introductory Student Care Centre)
• Certification in First Aid (CPR & AED) and WSQ Basic Food Hygiene is of an added advantage
• Good communication and interpersonal skills.
• An innovative team player that is dynamic, self-motivated, pro-active, and mature

There is currently an open position for an IT Helpdesk Analyst.

• The purpose is to handle emails, phone calls and provide remote assistance: IT helpdesk first-level support. To provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.
• Call Center experience is advantageous
• Basic experience with IT troubleshooting
• Problem diagnostics via remote support tool and calls
• Familiar with office productivity tools such as O365
• Familiar with Ticketing System (ServiceNow, Jira)
• Experienced in using Active Directory (Azure, Microsoft)
• Strong communication skills and detailed work
• Proficient Customer Service
• Proficient email and verbal communication
• Qualification: Nitec or equivalent
• Experience: Min 2 years related experience.
• Able to provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.

Front Desk Officer (5 days / Receptionist / Car Showroom)

• Working Hours: Monday to Friday (7:45am – 5:15pm) + alternate Saturday (7:45am – 11:45am)
• Salary: $1800 - $2400
• Working Location: Ubi

Interested applicants can send your resume to 8739 9469 Janie / [email protected] and allow our Consultants to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

Requirements:

• Preferably with receptionist or customer service experience.
• Candidates with hotel lobby or with flight attendant experience would be an added advantage.

Job descriptions:

• Handle phone calls, answer general enquiries, take/pass messages to recipients.
• Greet, check in and announce customers’ arrival.
• Check visitors in and direct them to specific destinations.
• Responsible for incoming mails, parcels and front desk’s petty cash.
• Manage hardcopy filing of front desk’s monthly report.
• Coordinate with chauffeur on pickups and sending off customers.
• Summarise and verify retail transactions settlement for account use.
• Custodian for customer area’s cleanliness.
• General adhoc admin duties that may be assigned from time to time.

Fun Jia Jia (Janie) | Reg No: R22107945

The Supreme HR Advisory Pte Ltd | EA No: 14C7279

Responsibilites:

• Handling of Reception / Front Desk duties including but not limited to checking-in and checking-out of hotel guests.
• Provide courteous and efficient service to all hotel guests.
• Ensure that all telephone calls are handled promptly.
• Be familiar with all room types and rates in the hotel and their availability status; so as to up-sell whenever possible.
• Handle cashiering functions and adhere to the hotel’s Standard Policies & Procedure.
• Take ownership of problems, handle guest complaints promptly according to established procedures and then report to the supervisor for further follow up where necessary.
• Be familiar with hotel facilities and functions as well as major city attractions and events so as to provide guests with accurate information as requested.
• Ensure a professional and courteous working relationship and maintain an effective flow of communication with all hotel personnel.

Requirements:

• A minimum Diploma qualification in any field.
• Relevant work experience will be duly considered.
• Willing to work rotating shifts.
• Positive attitude with an outgoing personality and good communications skills.
• Preferred experience in the hospitality industry along with familiarity of the Opera system.

Find Out Even More At: https://tinyurl.com/mindflex-full-time-position

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

Details:

• Assist in shortlisting and recommending suitable tutor profiles to parents
• Coordinate & arrange 1st tuition lesson between client and tutors
• Assist with day-to-day Admin and Operations of company
• 4 Weekdays, 1 Weekend OR 3 Weekdays, 2 Weekends, 9.00AM to 6.30PM
• Able to commit for minimum 1 year
• $2,300 - $3,000/Month & Monthly Bonuses ($200 - $700/Month)
• Clear Salary Progression & Annual Salary Review (Min 10%)
• Casual attire, company culture is fun and relaxed
• Strictly no Overtime, no Bring Work Home
• Office with Modern & Fun Entertainment Facilities

Join our HR Department if you aspire to deliver effective and efficient services to its staff in a meaningful way by providing reliability and relevant advice and solutions through active partnerships. With this, it hopes that this would catalyse our staff’s innovation, learning and growth. At the same time, with its engagements with staff and HR communication, it hopes to foster a work culture of continuous interest in their scope of work and to be aligned with the organisation’s vision and mission. Through its progressive HR processes and procedures, it wishes to nurture a sense of curiosity and creativity in its staff. This position is responsible for providing strong and reliable support to the Human Resource & Admin Department that comprises of payroll management, administration of employee benefits and compensation, maintenance of employee personal data management and other ad-hoc projects.

Job Description

• Supporting in the full spectrum of HR functions that aligns to the organisational goals.
• Maintaining and ensuring the accuracy of information in the HR systems and the P-files (Electronic and Hardcopy) of individual employees.
• Coordinating and supporting the end-to-end recruitment process for all available positions (which includes performing the first-cut screening, job posting, liaising with external job agencies / unions, shortlisting of candidates, scheduling & conducting of interviews, onboarding/offboarding functions).
• Administering the onboarding of new hires including generation of employment-related document, conduct induction program, liaising with internal stakeholders on staff account creation and IT Equipment and any other administration that successfully on-board the new staff.
• End-to-End processing of Employee Lifecycle Events which includes processing of staff confirmation cases, salary adjustment and bonus cases, termination and exit cases.
• Responsible for work passes applications, renewal and cancellation and monitoring of employment data.
• Supporting in the updating of various HR platforms on updated HR content (CCSS Employee Hub).
• Administering employees’ insurance policies, medical expenses and employees’ training registrations.
• Responsible for administering the compensation and benefits of staff on MHC / Mednefits platform.
• Responsible for payroll generation, statutory payments of CPF, foreign worker levy, IR8A & IR21.
• Responsible for the submissions of government claims such as paid childcare leave, maternity leave and levy waiver etc.
• Responsible for training registration, training administration, training grants applications and ensuring accurate training records for each department.
• Handling employees’ enquiries relating to staff handbook, corporate staff benefits and all matters relating to labor laws and regulations.
• Assisting with statutory reporting and surveys (eg. LMS, MOM Surveys, etc).
• Any other ad-hoc projects or tasks assigned by ISP.

Requirements

• You have education and training in the following preferred Course of Studies, in Business Administration, Human Resource or Degree in any Arts / Social Sciences field.
• You have proven experience as HR Officer, Administrator, or other HR position.
• You are knowledgeable and have working experience in full-spectrum of HR Generalist functions (pay & benefits, recruitment, training & development etc).
• You are proficient in MS Office and is IT Savvy.
• You are able to attend and participate in regular devotions in church.
• You feel that you have the passion to serve in the social service sector in a HR role.

Our client is a MNC company, one of the leading players in the FMCG sector. Due to business needs, they are now recruiting a Customer Service Officer to be part of their team for ongoing transformation projects. They are located in the West – easily accessible.

Responsibilities of Customer Service Officer:

• Communicate and work closely with the various teams on the reception of customer orders, and liaise with the various customers accordingly on receipting/forecasting
• Input/Maintain data records using the company’s system for the various customers job orders
• Prepare the various customers’ account summary/statement and manage the invoicing process
• Address/Resolve the various customer concerns effectively and efficiently
• All other adhoc duties as assigned

Requirements:

• Minimum Diploma in any field of studies
• Minimum 2 years of relevant working experience in telesales

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Our client is a well-established MNC, one of the leading players in the Machinery Manufacturing sector. Due to their current expansion plan, they are looking for a Service Engineer to join their team, in hopes of developing the current high performing team. They are located in the West.

Responsibilities:

• Analyze errors and perform repairs to electronics, mechanics, etc
• Collaborate with relevant personnel form Service Center to determine solutions.
• Document all completed service and maintenance work/report.
• Conduct electrical and mechanical installation of equipment and provide commission for installation
• Provide preventive maintenance and advice to customers on servicing equipment and spare parts
• Implement service-updates and data protections.
• All other ad-hoc duties as assigned.

Requirements:

• Minimum Diploma or Degree in Mechanical/Mechatronic/Electrical Engineering or other relevant field studies
• Minimum 3 years’ relevant working experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)