Responsibilities

• Regularly review and adjust work assignments, ensuring efficient resource allocation within the team.
• Mentor and provide cross-training to staff using standardized programs and documentation.
• Implement quality management systems to guarantee that customer work scope, results, and team performance align with approved Standard Operating Procedures (SOPs) and organizational safety/quality standards.
• Actively participate in cost, quality, and efficiency improvement initiatives as directed by the Team Lead.
• Coordinate and ensure the timely calibration of laboratory equipment.
• Maintain a clean and organized laboratory environment with the team.

Requirements

• Diploma in Applied Chemistry, Perfumery and Cosmetic Sciences, or Chemical Engineering.
• Minimum 1-2 years of relevant laboratory experience preferred.
• Understanding of good laboratory practices (GLP) and cGMP regulations.

If you meet the requirements of this role, please email a detailed resume in Word document to Chloe Tan Hui Lin. Email: [email protected]

Chloe Tan Hui Lin

CEI Registration No.: R1765524

Recruit Express Pte Ltd

EA99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified

Roles and Responsibilities

• Conduct appointment reminders to patients on their upcoming appointment or assist patient in scheduling their next appt
• Conduct outreach activities, including sending of SMSes, making phone calls, and distributing mailers, to patients who are yet enrolled in
• Process backend enrolments, including referrals from doctors, and institutional homes
• Assist patient in the enrolment
• Promote and share information about during larger scale patient education events
• Coordinate and book consultation appointments for enrolled patients
• Follow up with enrolled patients who have not completed their Health Plan to schedule their Health Plan consultation appointment
• Update patient’s data when required

Requirements

• Minimum GCE N/O/A Level, NITEC and Higher NITEC
• Commit immediate to April 2025 (Extendable preferred)
• Excellent communication skills
• Team player

If you meet the requirements of this role, please email a detailed resume in Word document to Chloe Tan Hui Lin. Email: [email protected]

Chloe Tan Hui Lin

CEI Registration No.: R1765524

Recruit Express Pte Ltd

EA99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified

Job Description:

• Supervising all nursing staff
• Overseeing department budgets
• Reporting to higher management in the nursing home
• Maintaining high standards of care for all patients
• Managing patients’ data and medical records as confidential records
• Communicating with doctors, patients, and family members about patient health
• Recruiting, training, and onboarding new nursing staff
• Providing ongoing education classes
• Implementing new procedures and training Nurses on policies

Requirements:

• Min Degree or Diploma in Nursing
• Currently working as Assistant nurse manager / Nurse manager
• Experience in Dementia, Palliative Care, or Medical-Surgical specialties

Any 5-day work week from Mon to Sun

Working hours:8:30am to 6:00pm

Interested candidates, please forward your resume to [email protected]

Consultant: Huang Jingsheng Kevyn (R1333338)

Recruit Express Pte Ltd (99C4599)

Hi Job Seekers,

We are looking for a clinic receptionist to work at the front desk, as part of a small team.

Potential candidates should:

• Be friendly and service-oriented
• Be committed and values driven
• Be able to communicate effectively with both patients and staff
• Be able to use (or be willing to use) clinic management software

Primary job scope includes:

• Dispensing medication
• Billing
• Answering phone calls
• Registering and liasing with patients
• Booking appointments

Working hours (4.5 day work week):

Tue to Fri: 0830 - 1730/1800

Sat: 0830 - 1300

Interested candidates please send your resume, together with a recent photograph and your expected salary to:

[email protected]

Thank you!

Be part of the amazing team at PAN PACIFIC ORCHARD, SINGAPORE to redefine the city's landscape and grow your hospitality career with us!

The Guest Service Ambassador plays a primary role in ensuring a positive arrival and departure experience for all guests. Reception tasks and duties includes checking in and out and providing assistance to guests.

Our Expectations:

• Provide an efficient reception experience for guests, including check-in, check-out and complete audit procedures, as required.
• Demonstrate an updated knowledge of hotel room categories, room rates, packages, promotions, surrounding events and other general product knowledge necessary to perform daily duties.
• Use the correct procedure regarding the acceptance of foreign currencies, credit cards and cash in accordance to the hotel credit policy.
• Process guest credit at check-in and check-out in accordance with the hotel’s policy.
• Identify and record special billing instructions and act accordingly.
• Ensure that the Guest Service Team Leader on duty are kept fully aware of any relevant feedback from guests and/or other departments.
• Communicate any special requests by guests to the appropriate department, or otherwise seek the assistance and guidance from the Guest Service Team Leader or Duty Manager.
• Communicate any positive and negative guest comments to the Guest Services Team Leader or Duty Manager.
• Inform the Guest Service Team Leader, Duty Manager and concerned departments about any potential credit risks.
• Report all incidents regarding Health & Safety, injury or damage to the Guest Service Team Leader, Duty Manager and Security Manager in accordance with the Standard Operating Procedures to ensure the safety of all guests at all times.

We are looking for a self-motivated Guest Service Ambassador with the ability to anticipate the needs of the guest with excellent communication skills. If you have at least one year of related experience in a hospitality environment, write in to have a chat with us!

We are also dedicated to providing equal employment opportunities, including individuals with disabilities.

Hair Care Therapist (No Experience Welcome/ Fast Hire)

• Location: Central Area (Near MRT)

• Permanent Role

• Salary: Attractive Basic + Attractive Guaranteed Commission

• A supportive and collaborative working environment.

• No experience welcome. Training will be provided.

• Fast Hire and Interview.

Responsibility:

• Conduct comprehensive consultations to assess clients’ hair and scalp conditions.
• Develop and recommend personalized treatment plans and hair care regimens..
• Stay updated on the latest trends and techniques in hair care and trichology.
• Ensure compliance with health and safety regulations in the salon.
• Build and maintain strong relationships with clients, ensuring a positive experience.
• Monitor and evaluate treatment outcomes to adjust plans as necessary.

Requirement:

• No experience welcome. Training will be provided
• Prior experience in head spa treatments , Hair scalp care, or similar roles is a plus.
• Willingness to learn and grow and sales driven in the role.
• Excellent communication and interpersonal skills.
• Customer service-oriented with the ability to build great customer relationships.

How to apply

Interested candidates who wish to apply for the post, you may click the Apply Now Button or send in your updated resume (in MS Word format) to [email protected]

We regret to inform that only shortlisted candidates will be notified.

Careerally Pte Ltd | EA Licence: 24C2215

Ooi Chuan Yi (Jacky)| EA Registration No: R24122948

Team and Position

We are seeking a talented Support Analyst with a strong aptitude for programming to join our dynamic Capital Market IT department!

In this role, you will not only provide exceptional technical support but also actively contribute to improving the efficiency and effectiveness of our support processes. Your programming expertise will allow you to be instrumental in developing custom solutions in turn automating tasks, streamlining workflows, and enhancing overall operational efficiency.

Capital Market IT involves technology solutions and systems used in financial markets for trading, investment, and related activities. This includes electronic trading platforms, risk management systems, market risk, counterparty risk, algorithmic trading, data analytics, and Regulatory measures. The use of advanced technologies like API’s, artificial intelligence and cloud solutions are also becoming increasingly prevalent in capital markets to enhance efficiency and decision-making processes.

Main Responsibilities

Application monitoring responsibilities

•Define and implement in coordination with the build team the needed application monitoring.

•Supervise and monitor daily and monthly chains and handle user request by working closely with project, infrastructure and production teams.

•Support overnight batches which take place during the Singapore Morning and early afternoon time to ensure that problems are swiftly analyzed and resolved to minimize down-time.

•Process and issue daily, weekly and monthly reporting on data quality of risk chain in which the activity is usually more intense on monthly run

Incidents and Requests management (from business users and other IT teams)

•Provide level 1 and level 2 application support to business users (trader, risk manager, market risk monitoring operator, back-office and middle-office analyst, market data administrator, …)

•Analyze and manage incidents/problems/requests.

Problem Management and continuous improvement

Profile and Qualifications

•Candidates should have 4+ years experience in application support activity.

•ITIL certification.

•Good understanding of Capital Markets Domain and market activities.

•Sound Knowledge on Regulatory Reporting (MAS, HKMA, EMIR, JFSA, CFTC, MIFID)

•Exposure to the Capital Markets with proficiency in financial instruments (Bonds, Rates, Equity, etc..), trading lifecycle and market data.

•Relevant experience with working with external source like Bloomberg, Reuters.

•Good Understanding of ITIL Concepts.

•Proven experience in technical proficiency with strong skills in SQL.

•Basic Understanding of Kubernetes, Docker, and any cloud platform.

•Basic Understanding on NO-SQL DB.

•High level of proficiency in Unix/Linux, PowerShell scripting.

Should be able to do

oSLA & KPI management, client communication & interaction

oPredictive analysis, consulting, escalation management

oRisk analysis and project execution

•Appetite for continuous improvement and automation.

•Strong knowledge in XML, PL/SQL, MQ, CFT and Control-M, Kafka.

•Knowledge of monitoring and Observability solutions (E.g. ITRS Geneos, Elastic Search, Grafana)

•Excellent communication and interpersonal skills.

•Strong analytical and troubleshooting skills.

•Ability to work well under pressure.

•Autonomous, self-motivated and excellent team player.

•Strong perseverance and diligence towards attaining goals and effective time management.

•The candidate should have analytical and problem solving skills, a pro-active mind-set in security, proven ability to work individually under pressure. Team player with good interpersonal skills. Excellent written and verbal communication skills.

All candidates, but particularly seniors, will be held to high a standard when it comes to communication, both oral and written. You should have good expository style, be able to explain yourself clearly and concisely, especially when the subject is technical and complex.

Prepare and maintain knowledge base for each of the application in the scope of the team in coordination with the build team and the ops team.

•Collaborate with build team to assess the priority of the problem and follow-up the resolution, even contributing to the definition of long-term solution.

•Provide non-functional requirement to the build team to implement monitoring as code whenever available.

Automated solution programming

•Write and maintain programmable code outlined in technical instructions and specifications for software applications and operating systems.

The Support Analyst should have a pro-active mindset in security, incident preventive measures, productivity and global improvement of the quality of service. Candidate should have a strong appetite in the capital market functional business.

Working hours

•8:45am to 6:30pm SGT

•Shift rotation: 5PM to 2AM SGT

•Rotational Weekend support

Job Description

• Take inbound calls and make outbound calls
• Identify customer’s needs and clarify information
• Research issues and provide solutions and/or alternatives for the customers
• Keep records of all conversations in the database
• Ability to multi-task and manage time effectively

Requirement:

• Minimum O’Level/A’level/NITEC/Diploma in any related course of study
• Minimum 2 years Customer Service/Call Centre experience but candidates without such experience are welcome to apply as training will be provided

All qualified applicants, please send in your resume to:
[email protected]

Tricia Celestine Goh (R1981653)
Recruit Express Pte Ltd | Company Reg. No. 199601303W | EA License Number: 99C4599

Business Function

Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Ops COO – Nostro Recon Unit is the nostro reconciliation hub for DBS group. The unit has two main functions: - Nostro accounts reconciliation & the Business Management Support (BMS) that manages static data, feeds processes and production of daily MIS.

Responsibilities

Daily Operations Duties

• Manage and maintain reconciliation system, including but not limited to static data updates, statement data upload and upstream data feeds monitoring.
• Ensure timely receipt and validation of message feeds, addressing exceptions and resolving issues promptly.
• Oversee the timely generation of scheduled MIS reports.
• Analyse, develop, test, and implement automated reconciliation rules to drive reconciliation productivity.
• Proactively identify, escalate, and resolve exceptions, errors, and abnormal issues during daily processing.
• Provide prompt response to inquiries from internal and external stakeholders especially on account on boarding and MIS related matters.
• Develop a strong understanding of recon data workflows and office systems, proposing improvements to reduce operational risks and enhance productivity.
• Prepare and deliver weekly/monthly nostro breaks escalation reports to senior management.
• Conduct monthly validation on account interests, service charges, and general ledger (GL) attestation activities.

Project Management Duties

• Participate in projects involving upstream system changes/new business initiatives, analyse reconciliation requirements, support various testing cycles and testing outcome analysis.
• Collaborate with project teams to address issues identified during testing and liaise with stakeholders when necessary.

Key Accountabilities

• Process re-engineering achieving standardization and improvement in controls.
• Enhancement of auto matching rules to achieve productivity. 3. Ability to work well with stakeholders across different business and countries.
• Oversee daily production activities and assigned project work independently.

Requirements

• Bachelor's Degree in Engineering / Business / Finance, or equivalent
• Minimum 2 years of working experience in Banking Operations or Technology. Experience in managing SmartStream TLM system or other reconciliation systems will be highly beneficial
• Ability to collect and analyse information and make recommendations
• Must be of sufficient maturity and experience to be able to independently engage Tech Support & Business Unit on BAU matters as well as to escalate and articulate issues and proposed resolutions.
• Good command of software skills, MS Office etc. Knowledge of SQL, Python will be beneficial

Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

Mandatory Skills

• Willing to work in shifts to provide rotational 24/7 shift application support duties as mentioned below.
• Has experience or knowledge on Incident and Problem management.
• Health check and monitoring production system and job scheduling to ensure SLA is meet.
• Troubleshoot and solve production issues related to performance and reliability throughout the software stack.
• Proactively identify bottlenecks in the system and work to resolve these issues before they become a problem.
• Continuous improvement of the system, e.g. job automation, performance tuning.
• Should be able to identify and fix the bugs.
• At least 4 years of hands-on experience on troubleshooting the applications
• Have experience of at least 2 years on Cobol, CICS application support
• Preferably have experience in VPC
• Support infra upgrades and address SW/HW vulnerabilities
• At least 2 years of working experience in production support in banking applications running on Windows and Unix environments.
• Perform code packaging end to end until release to Production, the maintaining application is done by the Production team
• Should have strong hold on SQL server/Oracle databases and able to write/debug the SQL programs.
• Good knowledge in Linux/Unix/Windows environment and scripting.
• Should be open to learn and adapt to new technologies.

1. Shift Timing
   1. Morning shift 6am to 3pm
   2. General shift 9am to 6pm.
   3. Afternoon shift 2pm to 11pm
   4. Night shift 10pm to 7am.
2. Need to support including night shift, weekends and public holidays

Roles & Responsibilities

About Aureus Group

Established in September 2013, Aureus Academy is Singapore’s leading music school with over 18,000 students enrolled in our school. Aureus Academy specializes in providing individually tailored piano lessons, violin lessons, drum lessons, voice lessons, and more to students of all ages and abilities.Aureus has transformed a traditional brick-and-mortar service into a cutting-edge business featured in Forbes, Business Times, Straits Times, and Channel News Asia. Aureus Group, the parent company of Aureus Academy, has been ranked 4th in the “Singapore’s Fastest Growing Companies” survey conducted by The Straits Times and Germany-based global research firm Statista.

Company Vision

The Aureus Group’s Mission/Vision is to become the undisputed leader of Creative Arts Education globally by Sep 2025 and to make Aureus the first brand/activity of choice in any market or segment we operate in.

Mission of the Role

The primary mission for the Assistant Centre Manager is to actively support and contribute to the overall success of the Aureus centre under their purview. Working directly with the Centre Manager, the Assistant Centre Manager plays a pivotal role in executing the established sales strategies and systems. The focus will be on achieving business and revenue growth, elevating customer satisfaction levels, and enhancing employee satisfaction within the assigned centres.

The Assistant Centre Manager drives scalable sales initiatives aligned with divisional goals, fostering a positive environment through proactive collaboration. Primary responsibilities involve driving sales and event management, overseeing day-to-day operations, executing training programs, and providing mentorship to staff. Tasked with optimizing strategies to meet and exceed set goals. The Assistant Centre Manager actively contributes to performance enhancement initiatives, coordinating events and marketing campaigns to maximize growth productivity.

Job Responsibilities

1. Performance Enhancement and Feedback- Regularly evaluating the front desk team's performance in providing excellent service, effective customer communication, sales proficiency, positive customer experiences, professional conduct, and packaging through a 360-degree feedback loop involving various stakeholders for centre under their purview.
2. Enhance Centre Experience- Administering and overseeing logistical and facilities maintenance operations to ensure a seamless and well-maintained working environment, comparable to a 5-star hotel experience. This encompasses upkeep, cleanliness, and overall experiential quality.
3. Sales and Growth- Achieve assigned monthly lead generation, sales/ enrolments and lead-conversion targets, in addition to any other targets that may be set by the management in relation to centre growth. Cultivate team members through effective on-the-ground mentoring and ensure they achieve their individual management-assigned targets
4. Workplace Culture and Etiquette- Promoting a positive work environment aligned with company values. Execute initiatives to address challenges and organize staff welfare events, aiming to achieve a target employee satisfaction index score.
5. Customer Relationship Management- Ensure customer retention by promoting adept problem-solving skills and upholding high service standards among team members. Drive the team to do their very best in finding optimal solutions that align with both customer needs and company objectives, with the ultimate goal of reaching a target customer satisfaction index score.
6. Communication and Transparency- Ensuring consistent and aligned communications with the company's core values across all channels. Proactively communicate any issues or potential concerns to the management team to foster a collaborative and responsive approach.
7. Aureus Curriculum System- Guaranteeing the full adoption and attainment of set goals for the Enigma system by ensuring compliance with all directives.
8. Documentation and Reporting- Tracking and reporting team evaluations, development, and improvement plans.
9. Ad- Hoc- Performing and fulfilling additional duties as assigned by the Management.

Hiring Criteria

• The applicant should have a minimum of 2 years of experience in the related field and at least 1 year in a team-leader position.
• The successful applicant must be available to work on both weekends, with two weekdays off days.
• We are looking for individuals with a strategic mindset and the ability to think critically in various sales situations.
• Strong verbal and written communication skills are essential for effective collaboration and leadership.
• Goal-driven individuals with the ability to focus and prioritise tasks that drive the growth of the centre
• The applicant must have a strong commitment to compliance and ethical business practices, ensuring adherence to industry regulations and company standards.

Perks & Packages

• Work Incentives of up to $1,400* per month
• Medical and Insurance Coverage
• Worklife and Wellness including 14 days of Annual Leaves and Sick Leaves
• In-House Learning, Development, and Training are provided
• Professional Career Development Opportunities
• Complimentary Music Lessons
• Vibrant and Supportive Company Culture
• Work Equipment including IT Devices is provided

What you'll be doing:

• Diagnose and troubleshoot technical issues with heavy equipment, such as construction machinery, industrial vehicles, and related systems
• Perform scheduled maintenance and repairs to ensure the optimal performance and safety of the equipment
• Collaborate with cross-functional teams to coordinate the delivery of efficient and effective technical support
• Document all maintenance activities and provide comprehensive reports to management
• Stay up-to-date with the latest industry trends, technologies, and best practices in heavy equipment maintenance and support
• Contribute to the continuous improvement of our technical support processes and procedures

What we're looking for:

• Proven experience as a technical support specialist or technician, preferably in the heavy equipment or industrial machinery sector
• Strong technical knowledge and practical skills in the diagnosis, repair, and maintenance of a wide range of heavy equipment
• Proficiency in reading and interpreting technical manuals, schematics, and specifications
• Excellent problem-solving and critical-thinking abilities to effectively identify and resolve technical issues
• Strong communication and interpersonal skills to liaise with clients, colleagues, and cross-functional teams

Interested candidates who wish to apply for the advertised position, please send in your resumes to [email protected].

EA License No: 13C6305

Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• Curriculum Development
  • Create and manage CEC's English language support programme for international students.
  • Design, implement and conduct writing and oral presentation courses for undergraduates and postgraduates.
  • Teach discipline-specific writing to upper classmen.
  • Create relevant online activities to enhance writing and presentation skills.
• Monitoring and Assessment
  • Coach and manage CEC's student communication coaches for the English language support programme.
  • Design and administer tests and other assessment tools for internal purposes.
  • Prepare examination or assessment papers for external assessment.
  • Provide meaningful and timely feedback to students during consultation and conference sessions.
• Professional Development
  • Identify and attend relevant professional development courses/programmes.
  • Foster the transfer of knowledge and experience amongst colleagues through the sharing of expertise and knowledge.
  • Drive teaching innovation.
• Administrative Duties
  • Investigate and assess collusion and plagiarism cases and make recommendations to Head, CEC.
  • Invigilate Exemption Tests.
  • Conduct standardization meetings.
  • Act as a mentor for other TFs.
  • Assume the role and responsibilities of course co-ordinator for CEC courses.

• PhD or M.A. (English Language) and/or other relevant qualifications.

• 3 to 5 years experience in teaching writing and/or oral communication at university level.

• Expertise in designing courses, creating curricular materials and effective assessments for university students is a necessary skill.

• Strong inter-personal skills with the ability to interact effectively with faculty, staff and students.

#LI-LK1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

We are hiring Service Quality Assurance Specialist to join our office-based team and ensure exceptional service delivery. If you’re detail-oriented, passionate about customer satisfaction, this role is for you!

Key Responsibilities

• Manage mailbox survey submissions, feedback, and respondent requests within specified turnaround times.
• Maintain detailed and consistent case notes in the system after each interaction with respondents.
• Liaise with inter-department teams to ensure correct assignment of respondents to the appropriate parties.
• Follow up promptly on survey cases in pending status.
• Provide accurate daily reports on mailbox activities to relevant stakeholders.
• Act swiftly on all potential or actual complaints, ensuring resolution within stipulated timelines.

Requirements

• Singaporean with at least a Diploma or higher.
• Minimum 2 years of relevant experience in customer service and handling email communications.
• Familiarity with Key Performance Indicators (KPIs) is a plus.
• Strong organizational and communication skills, with keen attention to detail.

Why Join Us?

• Work in the vibrant Clarke Quay CBD area.
• Monday-to-Friday, 8.30am to 6pm
• Opportunity to grow in a performance-driven team.

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO. https://go.persolkelly.com/job/apply/5789

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tacand the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries. Suzana Binte Slemat (EAP No. R1989461) EA Licence No. 01C4394

On behalf of our client, a market leader in their specialisation, we are looking for a suitable candidate to join them as Technical Support Associate.

Responsibilities

• Coordinate with vendors for meter installation arrangement
• Address customer queries regarding metering concerns
• Attend to and troubleshoot any metering faults
• Investigate site abnormalities resulting from power surges or drops in energy consumption
• Perform meter accuracy tests upon customer request
• Follow up on meter readings not obtained by vendors or the Automatic Meter Reading (AMR) system
• Process daily tasks through internal workflow and coordinate with vendors for subsequent periodic meter readings or installations
• Communicate internally regarding customer inquiries related to metering and replacement of faulty meters
• Manage meter inventory
• Interaction with customers either through email correspondence or in-person meetings at customer locations

Requirements

• Diploma or Higher Nitec in Electrical or a relevant engineering field
• Fresh Graduates are welcome to apply (diploma)
• Proactive and self-motivated
• Strong customer service and communication skills
• Prior experience in meter management is advantageous but not mandatory
• Candidates with the willingness to learn new skills will also be considered
• The contract will be renewed, subject to work performance

Contract length: 12 months

Job Responsibilities:

User Service Planning and Research:

• Plan and propose new service ideas or enhancements to improve the MIMS user service.

· Assess and prioritize multiple ideas using frameworks like RICE, considering impact, reach, confidence, and effort.

· Conduct research to understand the needs and behaviors of healthcare professionals and general users using MIMS products.

· Analyze user feedback and identify gaps in current services to enhance satisfaction and usability.

· Collaborate with cross functional teams to define initiatives that improve user engagement and support.

Competitor Analysis and Benchmarking:

· Analyze industry trends, competitor activities, and best practices to provide actionable insights that drive the development and enhancement of MIMS’ user service strategies.

· Continuously monitor and assess competitors’ user services, features, and engagement strategies within the healthcare information market to identify opportunities for improvement.

· Provide detailed competitor benchmarking reports and actionable insights to support decision-making.

Service Development and Support:

• Contribute to the planning and design of new user services, features, and support tools by leveraging research insights and understanding of user needs.

• Coordinate with tech, content, and customer support teams to implement service updates effectively.

• Support initiatives like onboarding tools, FAQ systems, or user-centric platform enhancements to improve overall user experience.

Data Analysis and Reporting:

· Evaluate the quantitative results of each service enhancement to validate the effectiveness and impact of the service enhancements.

· Utilize appropriate tools to monitor and analyze user behavior, engagement, and satisfaction metrics (e.g., page views, retention rates, NPS) to drive data-informed initiatives.

· Analyze trends in user activity and competitor performance to provide actionable recommendations for improvement.

· Prepare reports and presentations for the User Service Planning team and senior management.

Cross-functional Collaboration:

· Partner with cross-functional teams (marketing, customer support, etc.) to ensure effective communication and promotion of user service features.

· Provide insights and training to stakeholders (e.g., customer support teams) about MIMS’ user service offerings and competitive advantages.

Operational and Administrative Support:

· Maintain accurate documentation related to user service plans, competitor reviews, and performance tracking.

· Assist with workflow planning, backlog prioritization, and coordinating project milestones with cross-functional teams.

Preferred Skills and Qualifications:

• Education: Degree in Business, Marketing, Computer Science, or a related field (healthcare background is a plus).
• Experience: 3-5 years in product management, user service planning, or similar roles in healthcare, technology, or user support environments.
• Industry Knowledge: Familiarity with healthcare information platforms and user-centric service practices.
• Digital marketing tool experience, e.g. SEO, GTM, GA, UX tool, Access heatmap tool, recommendation tool, CDP, point program, etc.
• Experience in internet service company operating across multiple countries with traffic more than 100K session per month (better if healthcare service)
• Analytical Skills:
• Proficiency in tools like Google Analytics for data analysis.
• Experience with survey and feedback tools.
• Soft Skills:
• Strong communication skills to engage with cross-functional teams and present findings effectively to a diverse range of stakeholders.
• Excellent organizational and multitasking abilities.
• Passion: Dedication to improving user experience and delivering exceptional user services in the healthcare information industry

Salary: up to $2300

Duration: 3 months extendable

Working Days & Hours: Mon-Fri office hours, half Sat

Location: Marine Parade/Outram/Pasir Ris Poly/Punggol/Tampines

Job Description:

• Represent as a front line support staff
• Handle patient registration, schedule appointments, and promote digital services
• Assist and guide patients on the use of self-service kiosk/digital services
• Provide frontline support for patients, including crowd control and responding to patient inquiries
• Perform other ad-hoc duties as assigned

Job Requirements: Min Diploma in any course

Interested candidates, please submit your resume to: [email protected]

Ally Audrey Lok Xin Woon

Recruit Express Pte Ltd (Healthcare & Lifescience)

Company EA Licence number : 99C4599

Personnel EA License: R21102307

[email protected]

Are you a compassionate and skilled nurse passionate about making a difference in the lives of elderly patients? We want you to lead our Geriatric Care team!

What You’ll Be Doing:

WORKDAYS: 5 days TUESDAY to SATURDAY

Requirements:

• Possess a Diploma/Degree in related field of study (Psychology, Social Work) and have completed SDESN
• Diploma in Special Education by National Institute of Education (NIE)
• Minimum 3 years working experience with young child with neurodevelopmental and diverse needs in an early intervention setting
• Knowledge of AEPS would be an advantage
• Proficient in writing and communicating in English language
• Converse in Mandarin would be an advantage and able to speak to Mandarin speaking parents and caregivers
• Able to handle the physical demands of the role, such as lifting and carrying the students and equipment, and cleaning and maintaining equipment and facilities.
• Salary will commensturate with qualifications and experience

Responsibilities:

1. Leadership in Curriculum Development

• Design, plan, and implement individualized curriculum, lesson plans, and IEPs for all students, ensuring alignment with academic and developmental goals.
• Deliver tailored lessons while overseeing the effective execution of the curriculum by all teachers to maintain consistency in quality and approach.
• Proactively oversee curriculum mapping and differentiation, ensuring lessons meet the diverse needs of all students.

2. Programme Evaluation and Development

• Manage the enrolment and internal assessment processes for all students, ensuring timeliness and comprehensiveness.
• Utilize assessment data to inform curriculum planning and interventions, proactively aligning lesson plans with students' academic, social, and developmental goals.

3. Behavioral and Social-Emotional Interventions

• Lead the planning and implementation of social, emotional, and behavioral interventions, ensuring they are tailored to individual learning objectives.
• Provide ongoing behavioral support strategies and guidance to teachers on effectively managing student behavior.

4. Mentorship and Teacher Development

• Mentor teachers and assistant teachers in curriculum execution, lesson delivery, classroom management, and behavioral interventions.
• Lead regular in-house training sessions to enhance instructional quality and ensure the consistent application of evidence-based practices.

5. Classroom Management

• Oversee classroom management to create a supportive and engaging environment for all students.
• Proactively guide teachers on behavior documentation, reporting, and intervention strategies while monitoring overall classroom dynamics.

6. Collaboration and Transdisciplinary Approach

• Facilitate regular meetings with the Early Intervention Team, Allied Health Professionals (AHPs), parents, and external stakeholders (preschools) to coordinate interventions for all students and ensure a transdisciplinary approach.
• Organize center events, outdoor learning opportunities, and lead caregiver training sessions to empower caregivers in supporting home-based learning.

7. Operational Support

• Share responsibilities in sourcing, purchasing, and inventory management of classroom resources, ensuring a safe and conducive learning environment for all.
• Ensure adherence to safety standards, including regular health checks and incident reporting.
• Provide class coverage and additional support to teachers as needed to maintain smooth instruction and classroom dynamics.

8. Student Recordkeeping

• Maintain accurate documentation of student progress, assessments, and interventions, ensuring timely reporting to relevant stakeholders.

Job Vacancy at Indonesian Restaurant

Part time/Freelance position

Immediate start work

Location at Far East Plaza

Restaurant Service Crew

- take order

- serve food in dining area & take away counter

- clean table & dining area

- to promote food menu

- to handle drinks & desserts

- able to work on weekend & public holiday

- to handle opening or closing

- uphold high standard of food quality, hygiene, and adherence to SOPs

- to work 4-5 days / week

Our clinics in the following locations are looking to fill GP/Doctor positions.

Please refer to below for more details

1. Central-South Area

• Monday to Friday: 9am to 6pm
• Sat, Sun, PH: Noon onwards

A total of full-time 44-hour work week. You can opt in for locum slot after the 44-hour work shift.

2. Race Course Road / Farrer Park

• Monday to Friday: 830am/9am to 5pm/6pm
• Saturday: 830am/9am to 1pm

A total of full-time 44-hour work week. You can opt in for locum slot after the 44-hour work shift.

Requirements:

• Minimally 3 years of relevant experience
• Medical Degree from an accredited medical university or medical school
• A Designated Workplace Doctor (DWD) will be highly advantageous.
• Registered as a medical practitioner with the Singapore Medical Council
• Currently not serving any government bond

Looking for Freelance Ad Hoc or On-Call Trainers that will train corporate courses for a wide range of organizations and companies all over the globe.

Full list of courses is listed on ( https://knowlesti.sg/corporate-training-courses-in-singapore/)

Required skills for the job:

- Must have good communication skills.
- Must be adaptable to current training trends.
- Must be fluent in English (other languages are also encouraged).
- Must provide an interactive training session while maintaining the quality, efficiency, and accuracy of delivering knowledge to the clients.
- Must be knowledgeable in different corporate training courses (e.g. Anger Management, Conflict Resolution, Crisis Management, Event Planning, Interpersonal Skills, Time Management, and many more)

Trainers in other fields of expertise can also apply by indicating their field of expertise/skills not mentioned above and skilled to train.

Your role

Digital Realty’s Customer Operations team is the front-line for all things pertaining to our customer’s experience. In the Customer Success Manager role, you will be tasked with providing high touch, white glove service to some of our largest customers. The successful candidate for this role will have a strong working knowledge of Data Center Operations, exert strong executive presence and be comfortable interacting with Senior Leaders from the world’s largest companies on a regular basis.

What you’ll do

· An ambassador – You will be an advocate for our customers. collaborate and align across global functions with complete transparency

· A catalyst – You will spark initiatives of change, success, and consistency

· A driver – You will be a reliable driver. We are on it, and we own it with a sense of urgency

· Owner – You will proactively communicate well and follow-through until we close the loop. You will exemplify trustworthiness and accountability

· A difference maker to our Customers and our Stakeholders

· Maintain a wholistic understanding of your customers portfolio; be proactive in anticipating their needs

· Execute life-cycle events throughout customer’s time with the company, including Closed Loop Management, Onboarding, Training, Implementation, Service Reviews, KPI/SLA Tracking, Escalations Management

· Leverage your relationship with customers along with our in-house tools/scorecards to ensure we are meeting all customer requirements and identifying ways to improve their experience with the company. Regularly meet with customers to ensure we are aligned with their needs.

· Partner with our Sales and Portfolio teams to execute renewal agreements and identify customer customers that may be candidates for expansion to colo, scale and/or hyperscale solutions.

· Proficiency in following competencies

· Critical Awareness (Exceptional organizational skills, Sense of Urgency, Time Management , Ensures accountability)

· Corporate Acumen (Executive savviness, Financial acumen, Thinking Global, Thinking about sales without being in sales)

· Communications (Responsive and Reliable, Sets expectations early and follows through often, Says no when appropriate, Solid written and verbal communications)

· Conflict Resolution (Deals well with conflict, Problem solver, Growth mind-set, Maintaining a positive attitude)

· Collaborative (Cross-functionally aligned, Trustworthy, Leveraging resources wisely, Self-awareness)

· and many more....

What you’ll need

· Bachelor’s degree in business, Marketing, IT/Engineering or a related field from a 4-year accredited university

· 5-7 Years’ Operations Experience, preferably working within Tech, Telecom, Network Operations or a related field

· Strong Understanding of Data Center Ops (e.g. – Fire Safety, Mechanical, Electrical) and the ability understand customer needs

· Proficiency in Microsoft Office Suite

· Familiarity with the following systems (Preferred but not required)

o SAP

o Yardi

o FNT

o DCIM

o Qualtrics

o Salesforce

o ServiceNow

o Microsoft BI

o Oracle

o Gainsight

Overview

Lead and manage IT (e.g Customer Relationships Management) & data related projects to ensure it meets the overall operations’ objectives. This role includes but not limited to monitor project timeline, ensuring uses of data is adhered to organization’s policy.

Job Responsibilities

1. Plan and develop strategy to enhance IT system to improve operations efficiency and effectiveness.
2. Review, implement & monitor in the delivery of new IT system featuresMonitor and track the project timeline to ensure smooth timely implementation of the system.
   Review and improve system flow, process and policies across entire user journey to enhance operations efficiency.
   Review possible integration of various systems to enhance robusticity of the system.
   Consolidate list of requirements from stakeholders and prioritize the request according to impact.
   
3. Engagement relevant stakeholders to gather feedback and requirements to ensure continuous improvement of the system.
4. Management the use of data in systemCollaborate with key stakeholders to develop marketing list for campaigns according to outreach strategy.
   Monitor and track the use of data and its purpose.
   Oversee the data input quality and adherence to system standards.
   Data-Driven Insights: Monitor and report on outreach responses, campaigns, and events to optimize & rsee the Operation & Maintenance of Data Analytics and ensure adherence to PDPA.
   
5. Management of user matrix and authorized users for the systemEnsure the system users are given the right access based on their job role.
   Ensure the user list is up to date and only intended users has access to the system.
   
6. Any other duties

Job Requirements

• Bachelor degree in any discipline
• Minimum 7 years of working experience (including leadership experience), preferably in healthcare.
• Good verbal and written communication skills
• Microsoft office (Excel, Word, Powerpoint)

Responsibilities:
• Install, troubleshoot, diagnose, configure and maintain computer hardware and software. Basic networking knowledge will be an added advantage
• To ensure the service and system are returned to an operational state as soon as possible.
• Maintain documents for network system, software, hardware and User ID
• Maintain all IT related infrastructure
• Maintain inventory and IT asset tracking
• To perform helpdesk support for end-users
• Participate and actively support company initiatives
• Professional guidance will be provided by Manager
• Other ad-hoc duties as assigned

Requirements:
• ITE / Diploma in Information Technology or Electronic Engineering
• Minimum 1 year of relevant IT experience is preferred
• Basic knowledge of networking, window servers and file permission
• Good knowledge of computer hardware
• Resourceful and able to resolve problems independently using online and offline resources
• Good communication and interpersonal skills
• Able to perform with minimum supervision and a team player
• Fresh graduates are welcome to apply