Working Hours: 6days/week

Working Location: Bedok, Punggol, Stadium, Kallang and Orchard.

Job Description:

• Prepare or serve hot or cold beverages.
• Preparing and display food items.
• Clean and sanitize work areas and equipment.
• Issue bills and accept payment.
• Ensuring work station and area are kept clean at all times.
• Review daily specials, changes on the menu.
• Provide excellent service to guests.
• Any other ad-hoc duties as assigned.

- Support contract department teams with administrative support

- Communicate with office team members to convey any pertinent information

- Processes new project tender documents to update and maintain files and records

- Correspond to emails and attending to phone calls queries and provide needed information

- Update and maintain office policies and procedures

- Write and distribute email, correspondence memos, letters, faxes, etc.

- Manage housekeeping of all internal office matters and administrative works

- Sort and distribute mail and courier

- Other ad-hoc administrative duties when assigned

Requirements:

· Diploma in the fields of Business Studies/Administration/Management or equivalent

· High motivated, eager to learn and keen desire to contribute

· Preferable relevant construction - contract department's admin working experience

About Us

Fresenius Medical Care is the world's largest integrated provider of products and services for individuals undergoing dialysis. In Singapore, we operate more than 30 dialysis centres island-wide and we are the largest private provider of dialysis care. Our highly committed and competent nurses are providing high quality dialysis treatment to the patients to turn our vision into reality: To create a future worth living. For patients. Worldwide. Everyday.

We are hiring Nurses to join our Team to deliver the highest standard of individualised care to our renal patients.

Job Requirements

· Diploma/Degree in Nursing and registered with Singapore Nursing Board

· Candidates with prior renal experience will be an advantage

· Passionate to improve the quality of life of renal patients and strive to provide the highest standards of care

· Certified and valid Basic Cardiac Life Support (BCLS)

· Good communication and interpersonal skills

· Entry level candidates are welcome to apply

What We Offer

· Attractive salary with sign-on bonus

· Performance bonus with AWS

· Medical benefits and insurances

· Training opportunities

· Career progression with structured career matrix

· Safe work environment and great teamwork

Are you passionate about providing exceptional dining experiences in a world-class setting? Join a prestigious integrated resort in the heart of Central Singapore, known for its award-winning restaurants and vibrant culinary scene.

What You’ll Do:

• Take and serve food and beverage orders while delivering top-notch guest service.
• Create memorable dining experiences with a warm and friendly approach.
• Set up and prepare the restaurant for seamless food service operations.
• Assist guests with their needs, offer menu suggestions, and upsell effectively.
• Manage reservation inquiries via phone and email.
• Handle administrative tasks to support smooth restaurant operations.

What’s in it for You?

• Competitive salary package.
• A welcoming and dynamic team environment.
• 1-month joining bonus to kickstart your journey with us!

If you’re ready to be part of an iconic dining destination and elevate your F&B career, apply now!

We regret that only shortlisted candidates will be contacted.

Enoch Cheong
Registration No.: R21100787

HRnet Ventures Pte Ltd
EA License No.: EA24C2435

Join Our Team as a Mathematics Teacher

Are you a passionate and driven individual looking to make a difference in students' lives through the power of mathematics? We are on the lookout for a dedicated Mathematics Teacher to join our dynamic team. In this role, you will inspire and empower students to excel in mathematics while preparing them for future academic success.

We are seeking candidates who are proactive, exhibit strong leadership qualities, and have a growth mindset. Our aim is to nurture team members for future leadership opportunities. If you are committed to excellence, adaptable with working hours, and excited about being part of an entrepreneurial environment, this could be the perfect role for you. Join us to experience rapid growth, gain valuable learning opportunities, and take on meaningful responsibilities.

Key Responsibilities

• Deliver engaging math lessons that promote active learning and critical thinking.
• Create a positive and stimulating classroom environment to enhance the learning experience.
• Maintain and analyze student portfolios, providing regular academic evaluations.
• Familiarity with either PSLE, O Level, or A Level syllabuses is an advantage, as knowledge of these curricula will support effective lesson delivery.
• Knowledge of Math Olympiad contest papers (e.g., RIPMWC, SMOPS, NMOS, AMC8) is an added bonus and will be highly regarded.
• Participate in school branding initiatives, including creating YouTube content, writing articles, and more.
• Build strong relationships with students and parents, offering regular updates on academic progress.
• Perform teaching-related duties as assigned by management.

Qualifications and Requirements

• A Bachelor’s degree or higher from an accredited university (e.g., NUS, NTU, SMU).
• Fresh graduates are encouraged to apply!
• No prior teaching experience required—comprehensive professional training provided.
• Strong interpersonal, oral, and written communication skills.
• Ability to work collaboratively with students, parents, and colleagues.
• Detail-oriented, able to multi-task, and committed to excellence.
• Availability to work evenings on weekdays and weekends.

Salary: Up to $3200 (Depending on experience)

Job Scope:

• Support clinical team in advising clients on financial scheme applications

• Ensure timely update of renewal of means testing and financial assistance

• Support the clinical team in administrative processes in the delivery of services to clients and caregivers

• Manage onboarding process for new clients, assist in initial assessment appointment scheduling/ rescheduling, subsidies application, and address client inquiries for rehabilitation

• Assist in initial assessment of client/caregiver needs with basic case management under the direction of a case manager/ social worker

• Ensure client and caregiver’s ability to cope by helping to streamline and coordinate the range of community services available

• Assist client/caregiver with appropriate information and referral assistance

• Conduct joint home visits with a case manager/ social worker or the multidisciplinary team where necessary

• Participate in case discussion with the clinical team

Job Requirements:

• Min. Diploma in Social work or any relevant field

For interested applicants, please send your updated resume to: [email protected]
All candidates’ information will be treated with the strictest confidence
Melissa Zhang Zhiqi (Mezzo)
R2197564
Recruit Express Pte Ltd
99C4599

Healthy Start Child Development Centre - Bukit Merah View

Healthy Start is a full-day child and infant care facility for children from disadvantaged backgrounds or unstable home environments, offering access to quality pre-school education that they might otherwise forgo. With a commitment to maintaining a low student-teacher ratio and affordable rates, we provide children with a conducive and safe environment and tailored preschool curriculum that nurtures their learning and developmental needs. At Healthy Start, we serve as a safety net, bridging the gap for those who may otherwise be excluded from mainstream childcare due to their challenging situations.

Key Responsibilities

Developing the Child Holistically Through:

· Lesson planning and implementation of daily activities supporting the learning and development of infants and toddlers through interactive and stimulating experiences.

· Daily care for the infants and toddlers.

· Partner with parents to support the holistic development of infants and toddlers.

· Handling queries and feedback from parents.

· Collaborate with Community Workers from Beyond Social Services to leverage resources and support networks to enhance the services provided to our children and their families.

Job Requirements

• Minimum GCE N Level/O Level or equivalent
• Certificate in Infant/Toddler Care and Development (CIT) / Higher Certificate in Infant Care (HCIC) / Advanced Certificate in Early Years (ACEY)
• Candidates undergoing Part Time HCIC and ACEY course can apply
• Good communication and interpersonal skills
• A team player with passion and interest in caring for and developing infants and toddlers
• Basic computer skill would be an added advantage
• Work location: 120 Bukit Merah View, Singapore 152120
• Working hours: Monday to Friday: 8 hours shift per day (7am - 7pm); 1 Saturday per month : 4 hours shift (7am-2pm)

Duties and Responsibilities

• Ensure School Work Completion.
• Practice of Spelling and Tingxie practice daily.
• Ensure the safety and well-being of each individual child. Observe children to detect signs of ill
  health or emotional disturbance and to evaluate progress.
• Maintain an appropriate atmosphere of safety, learning and fun, in line with centre philosophy.
• Any other duties or projects to be assigned by the immediate supervisor.

Requirements:

• Student care / tutoring experience is advantageous.
• Patient and passionate about teaching children
• Friendly and cheerful with good interpersonal skills and organization skills.
• Working Locations: Pasir Ris

Job Details:

• 5 days' work week
• Part-time and Internships available

Duties and Responsibilities

1. To assist Customer Service Lead in managing Bin in process.

2. Work closely with Packaging and warehouse team on daily production/bagging orders, closure, bin in and generate PWO for SAP upload.

3. Work closely with Warehouse receiving team on PRM/RM receiving. Update system accordingly.

4. Work closely with Warehouse team for scrap sale.

5. Monitor orders, inventory status to generate reports for customer.

6. Update WMS on location housekeeping.

7. Coordinate with warehouse department on PRM/RM movement (Receiving, Requisition, Return).

8. Provide support to customer service team member, if needed.

9. Maintain proper documentation and filing.

10. Full compliance to site safety requirement.

Minimum Qualification

· Possess at least a Diploma in Business Management / Supply Chain / any related field.

· SAP & WMS knowledge is a plus.

· Microsoft Office (Word, Excel, PowerPoint, Outlook).

Minimum Experience/ Requirement

· Entry level candidates are welcomed

· Able to work under fast paced working environment & culture

· Self-motivated and Open minded

· Good team player & attentive to details

· Good communication skills both verbal and written

Responsibilities

• Improve customer service experience, create engaged customers and facilitate organic growth
• Take ownership of customers issues and follow problems through to resolution
• Set a clear mission and deploy strategies focused towards that mission
• Develop service procedures, policies and standards
• Keep accurate records and document customer service actions and discussions
• Analyse statistics and compile accurate reports
• Recruit, mentor and develop customer service agents and nurture an environment where they can excel through encouragement and empowerment
• Keep ahead of industry’s developments and apply best practices to areas of improvement
• Control resources and utilise assets to achieve qualitative and quantitative targets
• Adhere to and manage the approved budget
• Maintain an orderly workflow according to priorities

Requirements and skills

• Proven working experience as a Customer Service Manager, Retail Manager or Assistant Manager
• Experience in providing customer service support
• Excellent knowledge of management methods and techniques
• Proficiency in English
• Working knowledge of customer service software, databases and tools
• Awareness of industry’s latest technology trends and applications
• Ability to think strategically and to lead
• Strong client-facing and communication skills
• Advanced troubleshooting and multi-tasking skills
• Customer service orientation

Responsibilities

• Take history and perform eye examinations on patients

• Operate ophthalmic equipment and perform tests on patients

• Diagnose and advise patients on their visual problems

• Assist ophthalmologist in clinic and during procedures

• Prior experience in ophthalmology clinic an advantage but not absolutely necessary as training will be provided

Apply now to work in an established private setting with excellent opportunities for professional development!

Salary will be commensurate with experience and qualifications

Requirements

• Diploma in Optometry or higher; OOB registration an advantage but not absolutely necessary

• Computer-literate

• Strong communication and patient-relations skills

• Pleasant personality

• Able to work independently as well as in a team

• Self-motivated, results-driven

• Working days: 5.5 days

Interested applicants, please submit your resume to:

[email protected]

We regret that only shortlisted applicants will be notified.

• Leading and managing the service department, ensuring efficient service delivery and customer satisfaction.
• Building and maintaining solid customer relationships, understanding their needs and providing personalised service solutions.
• Developing and implementing service strategies to enhance customer experience and meet service objectives.
• Monitoring service metrics and analysing customer feedback to identify areas for improvement and implement corrective actions.
• Hiring, training and mentoring service staff, fostering a high-performance culture and promoting professional development.
• Acting as a point of escalation for complex customer issues, demonstrating good problem-solving skills and resolving conflicts in a professional and effective manner.
• Fostering a customer-centric culture within the service team, emphasising empathy, professionalism and effective problem-solving.

1. Service Requirements: These are clusters of policies for the provision of services. IT Service Manager ensures the identification, documentation, and implementation of service requirements (once the service is in the live environment). And it specifies IT organization know-how.
2. Processes: The IT Service Manager aims to provide the processes essential to supply the services that are managed. Consequently, the IT Service Manager is required to assure that duties and responsibilities for the processes are determined and processes are established, executed, and improvised.
3. Assets: There are plenty of resources required to deliver the services. The IT Service Manager is required to assure that they are appropriately managed in a view to implementing a set of requirements (for instance: contractual commitment towards the customers). In fact, it means to supply services as discussed in the Service Level Agreement (SLA) by abstaining from firefighting activities.
4. Reporting: A significant set of responsibilities of the IT Service Manager. Firstly, the IT Service Manager is required to know the performance of the IT organization. Furthermore, the higher-level management desires to have an overview of the performance of services. In addition, the top management requires knowing which opportunities for improvement that is proposals are available. Thus the IT Service Manager is required to produce reports to achieve those requirements.
5. Communication: The perplexity of an IT organization can increase due to the rise of supported services, the ensuing technology, and personnel involved in the process. To ensure all the appropriate information is shared and communicated, the IT Service Manager needs to assure that information is communicated and shared (for instance information required to determine or support the service, reports, amplification, etc.) as well as proper communication tools are accessible.

Your role :

Are you a Subject Matter Expert when it comes to Apache/Tomcat, Cloud (Azure) or tools like AppDynamics and Splunk? Do you have experience managing senior IT stakeholders and business partners? Do you have the ability to solve complex issues, addressing both technical and business needs?

Then join us as an Technology (Level2) Support Analyst (SME) :

•Manage local business and operations stakeholders

•Utilize and hone your IT skills working with Cloud (Azure), Unix, WebSphere/Tomcat/Apache, Shell/Perl scripting, AppDynamics, Splunk/ Automation Anywhere, MQ or EMS

•Ensure production stability and availability for key operational business processes

•Investigate and resolve incidents by identifying the impacted component, analyzing the impact and performing the right remediation measures

•Define workarounds for known errors and initiate process improvements

•Plan and execute BCM for applications and rollout new releases (including OS patching, certificate renewals)

•Manage the full spectrum of Production Support responsibilities, based on the ITIL Framework: Incident and Problem Management, Change and Release Management, Risk Management.

Your team :

You’ll be working in the Application Support WMPC team in Singapore. We support critical front office and back office functions within Wealth Management. Our team provides application & infrastructure related technical support to ensure end-to-end production stability and availability with an unwavering focus and aim to serve client needs. Aligned to the UBS WMPC business and IT application service line, we ensure that our approach is oriented to uphold the trust and manage the relationship between IT and our financial advisers and their clients.

Your expertise :

•Ideally 5-10 years of Level2 Production support experience in a global environment

•Hands-on experience and good knowledge of WebSphere, Linux, Cloud (Azure) and automation/application monitoring tools like AppDynamics, Splunk/Selenium and Jenkins.

•Highly committed, resilient and have a strong focus on accountability with a commitment to resolving issues, managing stakeholder communication, and following the appropriate escalation matrix

•Have strong analytical, problem solving and synthesizing skills

•Able to drive service improvements (set up telemetry for early detection of incidents, fast recovery and automation of repetitive/manual tasks)

Your new company

This is a multinational investment bank.

Your new role

• Support Front Office applications and electronic trading applications as well as deliver on critical business driven projects and initiatives for ESG governance team.
• Support core business processes covering portfolio construction, order generation, order management, trade execution, trade confirmation and trade settlement.
• Responsible for managing Incidents, major incident, problem and change management related activities.
• Understanding of Software Development Life Cycle (SDLC).

What you'll need to succeed

• 5-7 years of relevant experience.
• Hands on experience with operating systems like UNIX/LINUX. Advanced understanding and ability to write scripts in Perl, Shell, Python, PowerShell.
• Advanced Database/SQL skills - ability to write stored procedures. Good to have exposure to Snowflake.
• Good understanding of Equity/Derivatives/FX trade life cycle, electronic trading, FIX and accounting.

What you'll get in return

• Market competitive remuneration
• An exciting opportunity to be part of a global organisation

What you need to do now

If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV, or call Shabnam at Hays on +65 60271964 or email [email protected] for a confidential discussion.

Referrals are welcome.

Registration ID No. R1873584 | EA License number: 07C3924 | Company Registration No. 200609504D

Timing :

• Any 5 days in a week (1 weekend inclusive PH)
• 10am – 7.30pm & 7am to 4.30pm (cannot choose)
• Total working hours per week: 42 hours

Requirement :

• Have to work 1 weekend
• Able to work on PH

Job Responsibilities:

• Provide excellent customer service to the patients
• Serving food and drinks to patients and clearing it once patients have finished their meals
• Checking food served against patient meal orders
• Assist in inventory management
• Maintain a high standard of cleanliness in and around the workstation and strictly abide by health/sanitation regulations
• Assist nurses to meet patient's nutritional needs
• Maintains levels of confidentiality and discretion for patients.
• Any other ad-hoc duties as assigned by the Manager

WA me at https://wa.me/+6598623556 NOW!

Interested candidates, please submit your resume to [email protected]

Jace Choo Oi Kei

Personnel EA License No.: R1875164

Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Job Title: Business Development Executive

Location: Beach Road (Bugis)

Working Hours Days & Hours: Monday - Friday, 9am - 6pm

Salary Budget: $2,500 - $4,500 + Commission

Interested applicants can also send your resume to WA: +65 8827 8712 (Ms Lynne) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

TAN LEE XIAN Reg No: R24123487

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Position Overview:
We are looking for Business Development Executive to join our team. In this role, you will be responsible for identifying new business opportunities, developing strong relationships with partners, and driving revenue growth.

Key Responsibilities:

• Identify Opportunities: Research and identify potential food delivery restaurant partners, business opportunities, and new markets.
• Client Relationships: Establish, develop, and maintain strong relationships with key decision-makers to foster business growth. Work with partners closely to manage partner onboarding and assist with post sales.
• Sales Strategy: Develop and implement effective sales strategies to increase market share and meet revenue targets.
• Negotiation & Closing: Lead contract negotiations and close deals, ensuring mutually beneficial terms.
• Market Analysis: Keep abreast of industry trends, competitor activities, and market dynamics to refine sales approaches.
• Collaboration: Work closely with internal teams, including Marketing, Product, and Delivery riders, to align goals and enhance client satisfaction.

Qualifications:

• Diploma in any discipline.
• Experience in business development, sales, or a related role is a plus.
• Prior knowledge of the industry and market trends is a plus.

Responsibilities

• Handle and follow up with enquiries
• Liaise with parents and teachers on class schedules
• Other administrative duties as required

Requirements

• No experience required
• Able to commit from Sat to Wed
• Willing to learn and comfortable with working retail hours
• Willing to travel between branches when needed
• Bilingual with proficiency in mandarin preferred to liaise with mandarin speaking parents

Centre Operation Hours

• Weekdays: 3pm to 9pm
• Weekends: 9am to 5pm

Job Scope :

• Build and maintain working relationship with overseas agent including select and recommend new agent
• Identify new agent to work with and correspond with overseas agent.
• Identify new agent to work with and correspond with overseas agent on Agency matter for Global Container Freight.
• Identify existing overseas agent contribution, network coordination
• Monitoring new Agent code creation in our CW1 system, including agent’s background checking.
• Build and maintain working relationship with overseas agent including select and recommend new agent when necessary to BD team
• Report and handle regional office’s Agency Agreement matter.
• Renew yearly liability insurance policy
• Assist on direct customer’s supply & shipment arrangement when necessary, existing customers
• Handle marine insurance claim, including cargo claim and Liability claim

1 year contract under employment agency payroll

Singaporean with min Diploma in IT, good hands on experience using SQL, and basic experience using Linux/UNIX to apply. Applicants must be able to work shift hours (including nights, weekends, and public holidays) and salary range is between $3200 - $4200

This role involves supporting the Development team, ensuring app runs smoothly, conduct health checks, recovery and other related tasks

Requirement:

• Singaporean
• Must have good hands on experience using SQL and at least basic experience using Linux/UNIX
• Need to pass Hackerrank assessment and demonstrate proficiency in SQL and Linux during the technical interview
• Must be able to commit to working shift hours, even on night shift, weekends and public holidays
• Diploma / Degree in IT or Computer Science
• At least 1 year working experience in IT
• Need to have eagerness to learn and perform with commitment
• Must serve 2 months notice when hired for this project

Work Location: Changi Business Park
Monthly salary inclusive of allowance: $3200 to $4200 (company does not offer bonus)

Below is the Shift Timing (Working 5 days a week, involves rotating shift and support including night shift, weekends and public holidays)

• Morning shift: 6am to 3pm
• General shift: 9am to 6pm
• Afternoon shift: 2pm to 11pm
• Night shift: 10pm to 7am

Transport is claimable - before 7am (for morning shift 6am to 3pm), after 11pm (afternoon shift 2pm to 11pm)

Junior L2 Production Support (Java-base)

• Experience in Unix commands, SQL queries
• Recent experience in working with Java J2EE applications
• Experience in application support role for min 1 years for support or Developers willing to learn with good knowledge of Java, Unix, SQL
• Experience in programming languages such as JAVA/J2EE.
• Knowledge of web applications, batch jobs, JBOSS, MariaDB, SQL, Shell
• Knowledge of Job scheduling, MQ setup, C:D setup experience is a plus
• Exposure to banking industry is a plus
• Dynamic individual with thirst to learn
• Strong team player with excellent inter-personal skills
• Ownership oriented and ability to meet SLAs with no compromise on the quality of the work

Job Description

Responsibilities:

• Welcome and attend to customers when they arrive for their scheduled appointments
• Manage customer appointments and room reservations
• Attend to telephone inquiries
• Perform registration, payment collection, data entry and administrative duties to customer
• Ensure all customer inquiries and complaints are handled promptly and professionally
• Any ad-hoc duties assigned

Requirements

• Experience not required, though it will be helpful
• Proficiency in English, a moderate level of speaking Mandarin is an advantage
• Customer-centric with positive work attitude, excellent communication and interpersonal skills
• Pleasant personality
• Singaporean or PR may need to apply

Other Benefits

· Good Basic Salary

· Comprehensive Training Provided

· Uniforms Provided

· Insurance Coverage

· Good Career Advancement Opportunity

· Can arrange off days on Sundays and Public Holidays

Job Description

Receptionist Duties:

• Maintain proper record of incoming and outgoing mails
• Manage visitor logbooks
• Greet visitors, clients, and employees with a professional and friendly demeanor.
• Answer and direct incoming phone calls, emails, and queries promptly and accurately.
• Maintain a clean and welcoming reception area.
• Schedule and coordinate appointments, meetings, and meeting room bookings.

Administrative Duties:

• Handle data entry, filing, and document management, document transmittal form
• Keep track on birthday celebrations and send personalised email
• Manage office supplies inventory and place orders when necessary.
• Support HR activities, such as maintaining employee records and coordinating onboarding activities.
• Handle staff house check in and check out records and dormitory agreement.
• Arrange of cleaner’s schedule and ensure cleaner perform his duties.
• Ensure compliance with office procedures and company policies.
• Liaise with vendors and service providers for maintenance or repairs of our building
• Arrange with Logistics department for drivers to run errands
• Issuance of company items (pen, jacket, organiser etc)
• Other Ad-Hoc Duties.

Requirements

• Proficient in Microsoft Office and Microsoft Outlook email client
• Meticulous, Fast Learner, Initativeness, responsible, Strong organizational and time management skills.
• Customer service-oriented with a friendly and professional attitude.
• At least Diploma/Degree in Business administration or equivalent
• At least 2 years of experience in the related field is required for this position.

Responsibilities:

• Handle account reviews, KYC, and document management.
• Coordinate billing, payments, and MIS reporting.
• Track SLAs and respond to account-related inquiries.
• Perform administrative tasks and upload documents to the system.

Requirements:

• Diploma or higher.
• 2+ years of experience in a similar role.
• Good communication and interpersonal skills.
• Strong organizational and multitasking abilities.

Job Description & Requirements

As a ServiceNow Developer, you'll work with clients to co-create solutions to major real-world challenges by using best practice technologies, tools, techniques, and products to translate system requirements into the design and development of customized systems. In your role, you will be responsible for:

Provide technical support to users and troubleshoot platform-related issues, Works on incident tickets and monitoring the third-party tool integration within ServiceNow and, responsible for scheduled jobs.
• Ensures compliance with ServiceNow best practices and standards.Maintains the ServiceNow platform to ensure optimal performance and security
• Perform Instance management: platform upgrades, patching on platforms, security hardening, IDR sync (Tmus to test), Instance replication, clones
• Collaborates with other IT functions, businesses and technical teams to design solutions for complex problems and understands end-to-end business processes. Conduct staff training on new procedures.
• Develops, design, enhance, administer and support ServiceNow suite of applications that consists of ITSM services using best practices and industry standards.
• Work closely with clients to implement and designed solutions.
• Comprehensive experience in ITSM, IRM, SecOps

Required Technical and Professional Expertise:
• 3+ yrs of ServiceNow development experience.
• Experience implementing ITSM, IRM, SecOps modules
• Understanding data management, data integration, and data analysis
• Hands-on development experience with SOAP, RESTful API, scripting with ServiceNow
• Solid understanding of the overall Servicenow platform integrations, development, implementation, integration, java script, UI policies, UI action, work flow, business rule, client script.

• Support large scale IT infra environment on 24/7 basis; Ready to work in shifts and standby support
• Providing technical application/architecture support to infra and application teams; Assisting with system integrations and infrastructure
• Identifying and resolving technical issues; support day to day operations
• Provide operational support like shakedown, monitoring the availability of the applications, deployment, system health check, etc
• Attend to incidents and problem resolution within stipulated SLA
• Support SRs and changes; Follow the ITSM process
• Administer and maintain the system; Maintain availability and optimal performance of the systems
• Maintaining and updating technical documents and procedures
• Support and upgrade of software (IIS, .Net Framework, 3rd party monitoring tools, etc)
• Work with the vendor like Microsoft, IBM for upgrades/issues/analysis
• Interface with different stakeholders in the project (security team, customers, infra and application teams)

Requirements:

• Degree in IT, Computer Science or equivalent
• Minimum 5 years of IT support and programming experience in Windows Servers, IIS, .Net Framework,C#,VB, Asp.Net, PowerShell, Javascript
• Experience in monitoring, tuning and troubleshooting of IIS, .Net Framework related issues.
• Good understanding of server, Operating systems, network, firewalls, Load balancers, Active Directory, Database, etc.
• Good knowledge in ITIL
• Good troubleshooting and communication skills
• Able to work well in a team environment
• Shift work is required for this position on 24x7 on rotational basis, including weekends and public holiday.
• 12 hours rotating shift as per duty roster (including 1 hour lunch break) including Saturday, Sunday and PH.
• 2 days work, 2 days off

Job Summary

We are seeking a Senior Manager - Application Support responsible for overseeing the day-to-day operations of the application support function, ensuring that all enterprise-level applications run smoothly, securely, and reliably.

Mandatory Skill-set

• Bachelor’s Degree in Computer Science, Information Technology or other related fields;
• 8+ years of relevant experience in leading and managing application and support teams;
• 5+ years of experience in Linux administration, Kubernetes, and Nutanix environments;
• Experience in Linux operating systems (e.g., Red Hat, Ubuntu);
• Proficiency with Kubernetes (e.g., deployment, scaling, monitoring);
• Familiarity with Nutanix architecture and management;
• Knowledge of containerization technologies (e.g., Docker);
• Understanding of networking, security, and storage solutions;
• Good team player with go getter attitude;
• Experience in contract and vendor management;
• Excellent leadership and people management skills;
• Strong problem-solving, analytical, and decision-making abilities;
• Analytical and strong resource management;
• Excellent communication and interpersonal skills to engage with stakeholders effectively.

Desired Skill-set

• ITIL v4 Foundation or Practitioner certification.

Responsibilities

• Supervise, mentor, and develop the application support team to meet business objectives;
• Oversee the resolution of application-related incidents, ensuring prompt root-cause analysis and recovery;
• Direct L2 and L3 teams to enhance application stability, performance, and reliability;
• Mentor L2 and L3 teams to upskill and strengthen;
• Assign tasks, monitor performance, and ensure the team adheres to SLAs and support protocols (24 x 7);
• Ensure proper monitoring of application performance and availability to preempt issues;
• Spearhead the teams to continually improve the end user experience and customer satisfaction;
• Champion high levels of IT service and support in projects by developing a strong understanding of how projects may impact service areas, and planning measures to minimize such impact;
• Identify areas for improvement in application support processes and implement best practices;
• Lead initiatives to optimize application performance and reduce recurring issues;
• Manage vendor performance through service level management and business engagement;
• Support the assessment of the potential operational impact resulting from any regulatory changes or legislations which impacts business compliance arrangements, procedures and processes;
• Evaluate current policies and controls, and suggest improvements to enhance internal frameworks and processes;
• Offer full support on internal/external audit and compliance related activities.

Should you be interested in this career opportunity, please send in your updated resume to [email protected] at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA Licence No. 07C5639