Position: Field Service Engineer

Salary: Up to $4,500 + transport allowance ($100+-) + AWS + VB

Working hours: Mon - Thurs, 8am - 6pm; Fri, 8am - 5pm

Your tasks

• Maintenance, repair and general overhaul of our loading facilities in Singapore and Asia Pacific
• New assembly or assembly monitoring (supervision) and commissioning of loading arms for liquid products
• Site acceptance tests and handover of the operational ­loading arm to customers in Singapore and Asia Pacific
• Instruction, training and advice for international customer staff
• Preparation of Maintenance Checklist and Service Reports
• Preparation of MSRA
• Coordination with external parties (clients, contractors etc)

The core competences you bring with you

• Diploma or Higher NiTEC in the field of mechanical engineering
• At least five years of experience
• Strong in hands on
• High self-motivation with the ability to work with minimal supervision & adapt to changing priorities and assignments
• Basic knowledge of hydraulic control system
• Willingness to travel around Asia Pacific for a period of several weeks nonstop
• Ability to work independently and Teamwork
• Good outspoken, diplomatic and confidence
• Good written and spoken English knowledge
• Good MS Office skills and paperwork
• Class 3 Driving Licence
• Course Supervise workplace Safety and Health in process plant completed - an advantage
• Course Manage work at height completed - an advantage

What we offer

• Exciting experience and projects in an international growing company
• Competitive remuneration package
• Training and Development
• Opportunity to reach your full potential & work in an int. environment

HOW TO APPLY:

Interested applicants, please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Ding Xin Er

EA Personnel Reg No: R22106669

• Deliver high standard of nursing care to our renal patients.
• Perform initiation of dialysis, patient and machine monitoring during dialysis, and termination of the dialysis procedure.
• Nursing intervention to avoid complications, decreasing the need for hospitalisations.

Requirements:

• SNB Registered
• Diploma in Nursing with relevant working renal experience.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Responsibilities:

· Quotations and orders processing

· Provide stock availability status and delivery schedule

· Administrative sales support, data entry and filing

· Efficiently respond to online queries

· Attend to client’s enquiries and orders via email / phone

Requirements:

· Diploma / Degree holder

· Positive attitude

· Good interpersonal skills

Please include in the CV

· Last drawn

· Expected salary

· Notice period

Interested candidates, please submit your CV to [email protected]

EA License No: 06C4642

EA Reg No: R1110624

All applications will be treated in strictest confidence and only short-listed candidates will be notified

Must Have

• Experience in providing VIP/Class A support
• Expertise in End User Support including Hardware IMAC and troubleshooting
• Expertise in Remote Desktop and Laptop troubleshooting
• Knowledge on Server, Network, Printer and Peripherals
• Experience in providing Airport Terminal, Kiosks and Hangar device support

Roles & Responsibilities

• Risk assessment, vulnerability management, and developing compliance frameworks to protect cardholder data.
• Asset and incident management (Handling Change Request & Incident tickets in large-scale) and provides operational support such as incident resolution, Incident escalation, Critical situation disposition and closure.
• Installing and troubleshooting Symantec, MS-Defender, McAfee endpoint encryption, CrowdStrike, CarbonBlack , GuardiCore Anti-virus products and analysed malware behaviour & vulnerability closure in Endpoints and Servers.
• Working knowledge of client deployment build technologies, software distribution, Implementation and Migration activities.
  

Primary Care Engagement & Partnership

• Plan and execute partnership strategies that build the network of primary care and community partners, to provide accessible, appropriate and affordable care in the community;
• Co-develop the partnership management framework (including operating, outcomes and funding models) by which the network of primary care partners will operate;
• Foster and maintain relationships with General Practitioners (GPs) to understand their strengths and needs, and collaborate to meet the health and care needs of residents in Central-North Singapore.
• Connect resources with primary care doctors and work with stakeholders within and beyond National Healthcare Group to build their capacities and capabilities to care for their patients and solve system and process problems

Care Models & Service Planning

• Plan and implement collaboration programmes, including shared care programmes, to integrate care seamlessly between primary care and tertiary care to improve patient outcomes;
• Plan and improve access of services for primary care partners including direct access, shared and community care services;
• Plan and implement quality improvement framework to support Healthier SG preventive care objectives with primary care partners;
• Identify opportunities for capability development, facilitate the implementation and use of collaboration platforms for the sharing of learnings, best-practices and training.

Business Management

• Financial management:

• Prepare and analysis of programme budget report
• Assist the team in ensuring that the department operates with sound and sustainable financial models for all initiatives, services and efforts.

• Operations management:

• Trend analysis and benchmarking of key performance indicators for the assigned track.
• Manage, organize, and coordinate of operational processes of the areas assigned.

• Service and performance measurement

• Fulfill MOH/NHG’s service standards for patient care settings.
• Coordinate and maintain relevant quality systems
• Identify and monitor customer service standards and KPIs.

Staff Development

• Development, supervision and guidance to staff to ensure good leadership, knowledge transfer and team succession planning in the assigned track(s).

JOB REQUIREMENTS

• A degree in any related course.
• Minimum 5 years of relevant/ related working experience.
• Possess good interpersonal and communication skills (written & verbal).
• Familiarity with the concepts of budgeting, operations and administration of community/ primary care/acute/ intermediate and long term healthcare sector is advantageous.

TELE me at @jacechooo or WA me at https://wa.me/+6582976283 NOW!
Interested candidates please submit your resume to [email protected]

Jace Choo Oi Kei
Personnel EA License No.: R1875164
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Job Description

• Industry/ Organization Type: IT / Software
• Position Title: Desktop Support Engineer (L1 / L2)
• Working Location: West (Jurong / Tuas)
• Working Hours: 5 days (Monday to Friday, 8 AM – 5 PM)
• Salary Package: Basic Salary up to $3,300 + AWS + Bonus + Transport Allowance
• Duration: Permanent Role

Key Responsibilities

• Provide first/second level contact and problem resolution for customer issues.
• Work with Third Party Vendors to remediate complex AV issues as needed.
• Provide timely communication on issues status and resolution.
• Maintain ticket updates for all reported incidents.
• Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.
• Should have basic knowledge of Mac operating system to support Apple PC users.
• Install, upgrade, support and troubleshoot for printers, computer hardware.
• Performs general preventative maintenance tasks on computers, laptops, printers.
• Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.
• Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.

APPLY NOW!!!

• Bachelor’s degree or equivalent in Computer Science or related field
• Minimum 1 year of IT experience or equivalent
• Candidates with CompTIA A+, Microsoft Certified Professional (MCP) qualifcations or equivalent would be an added advantage
• Broad experience in IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms
• Experience with Windows 7-10, Microsoft Active Directory, utilization GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions or Helpdesk ticketing systems is preferred

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #66041 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it’s likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

• Install, upgrade, support and troubleshoot Windows 7, Windows 8.1, Windows 10 and Microsoft Office
• Dealing with hardware and application support queries and issues reported to the support desk and escalated to the Desktop Support Engineers
• Provide user data and application recovery
• Providing Remotely support.
• Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software
• Use tools and methodologies to load, copy and customize operating system configurations for deployment
• Responsible for tracking hardware and software inventory
• Familiarize end users on basic software, hardware and peripheral device operation
• Take ownership and responsibility of queries, issues and problems assigned to the Desktop Support Engineers
• Works with vendor support contacts to resolve technical issues within the desktop environment
• Escalate issues and involve experts wherever required in order to resolve issues as quickly as possible and any other authorized desktop applications & Microsoft or related security patches/Policies
• Install, upgrade, support and troubleshoot for printers, computer hardware and any other authorized peripheral equipment
• Performs general preventative maintenance tasks on computers, laptops, printers and any other authorized peripheral equipment
• Performs remedial repairs on computers, laptops, printers and any other authorized peripheral equipment
• Customize desktop hardware to meet user specifications and site standards
• Provide VIP support (When required)
• Resolve and update incidents with in SLA and also update stakeholders for P1 cases
• Any other ad hoc duties as assigned by supervisor

Interested applicants, please email your resume to Andre Chua Jing Ming

Email: [email protected]

CEI Reg No: R1989053

EA Licence No: 99C4599

Recruit Express Pte Ltd

Job Description

• Industry/ Organization Type: Logistics
• Position Title: Customer Service Officer (Sales Support)/ Sales Admin
• Working Location: Loyang
• Working Hours: 5.5 days, Mon - Fri (9 am – 6 pm) Sat (9 am – 1 pm) (alternate Saturday upon confirmation)
• Salary Package: Basic Salary + AWS + Performance Bonus
• Duration: Permanent Role

Key Responsibilities

• Handle daily rate enquiries from local customers and overseas agents.
• Timely response for all enquiries with multiple solutions and accuracy.
• Negotiate with carriers and co-loaders for best freight rates to ensure the profit margins and targets are met.
• Handle RFQs.
• Communicate and coordinate with operations team for efficient execution of shipments.
• Understand and analyse market trends, assist with providing pricing strategies for clients.
• Develop key account business through regular communication, efficient pricing and follow-ups.
• Report generation.
• Other ad-hoc duties may be assigned.

APPLY NOW!!!

• Candidates without experience are welcome to apply. Training will be provided.
• Proficient in Microsoft Office.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66077 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/Organization Type: Distributors & Servicing of Boiler and Laundry Equipment
• Position Title: Service Technician
• Working Location: Nearest MRT – Toa Payoh/Potong Pasir
• Working Hours: Monday – Friday, 8 am – 5 pm, Saturday, 8 am – 1 pm
• Salary Package: Up to $2,800 + AWS + VB + OT
• Duration: Permanent

Key Responsibilities

• Execute installation tasks for equipment such as steam boilers and laundry machines.
• Conduct repairs, perform troubleshooting, and provide servicing for various equipment types.
• Respond promptly to service requests and perform maintenance work at customer locations as needed.

APPLY NOW!!!

• Basic electrical/mechanical knowledge.
• Ability to read electrical drawings.
• Candidates with experience in steam boilers and laundry equipment will be advantageous.
• Candidates with valid Class 3 Driving License preferred.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #67050 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Norman Wee | EA Reg No.: R23115114

The Write Connection (TWC) specialises in English and Writing classes for primary and secondary level students. We comprise over 100 professionals dedicated to one mission: to nurture generations of critical yet compassionate thinkers. We are committed to delivering first-class and well-rounded English enrichment to our customers.

Our Customer Service Officers (CSOs) set the standard for excellence, delivering premium service to our customers. As a CSO, you'll thrive in providing support, using your product knowledge and effective communication to surpass customer expectations. Join our team in fostering a culture of excellence and teamwork. Apply today for a rewarding career opportunity!

Job Responsibilities

• Delight our customers by providing outstanding service and support to boost their satisfaction.
• Be the problem-solving hero! Address customer inquiries promptly, resolve issues effectively, and escalate when needed for speedy resolutions.
• Master our tools and systems to efficiently manage and track customer interactions, ensuring accuracy and timely responses.
• Become an expert on our exciting programs and confidently promote them to our valued customers.
• Keep the positivity flowing! Maintain a cheerful and professional demeanor during all customer interactions.
• Go above and beyond to exceed customer expectations and elevate our service quality.
• Stay in the know! Stay updated on our latest programmes and marketing initiatives to share exciting news with our customers.
• Team up for success! Collaborate with your awesome teammates to share insights and best practices for delivering exceptional customer service.
• Be a changemaker! Look out for opportunities to enhance our customer service processes and procedures.
• Listen and lead! Actively listen to customer feedback and share valuable insights to enhance our service delivery.

Work Hours

As our Customer Service Officer, you'll enjoy a 5-day work week, including a weekend. Here's what your typical week looks like:

• Weekdays: 12.30pm to 9.30pm (inclusive of one-hour meal break)
• Saturday or Sunday: 8.30am to 6.30pm (inclusive of one-hour meal break)
• You'll also get one weekday off and one weekend off each week
• Engaging 2-hours (+/-) team meeting weekly, to brainstorm and collaborate.

Work Location

Experience the excitement of working in various locations! Your work location may vary based on operational needs, but rest assured, we've got your preferences covered. We'll consider your preferred centers when deciding your final deployment.

Job Requirements

• Minimum GCE 'O' levels qualifications
• Minimum of 1 year of work experience in customer service-related roles, preferably within enrichment centres
• Proficient in MacBook and G-Suite applications (e.g., Drive, Gmail, Docs, and Sheets)
• Strong communication skills in English (both spoken and written) with keen attention to detail
• Demonstrates effective and efficient customer service abilities
• Exhibits strong work ethics, including integrity, professionalism, and commitment to excellence
• Positive and professional demeanour with strong listening abilities
• Capable of working independently while also being a team player
• Willingness to work at different centres as needed based on operational requirements

What we offer:

• Attractive remuneration
• Performance-based incentives.
• Opportunities for professional development and growth within the company.
• You will work in a dynamic and supportive environment that values innovation, collaboration, and a commitment to excellence in education.

Staff Benefits:

• Comprehensive Medical and Dental benefits
• Birthday and Marriage leave
• Flexi Leave upon 1 year of service.
• Fully-stocked Pantry
• Monthly Birthday celebration
• Team Bonding Activities
• Exclusive Staff discount for TWC lessons (50% off course fee for children of staff)
• Exclusive Staff discounts with various participating merchants

This resource will be tasked to provide after-sales service and new equipment installation support. Duties will include but are not limited to, repair/technical service for installed equipment, installation oversight, commissioning support, and chemical resupply support.

Training will be provided by a certified training center and on-site operational training at an ongoing installation.

This resource is expected to be based in Singapore and available to travel as needed.

Job Description

• Industry/ Organization Type: German MNC Precision Engineering Company
• Position Title: Service Technician x 2 pax
• Working Location: West – Tuas (Nearest MRT: Gul Circle) / Company transport provided at CCK/ Lakeside MRT
• Working Hours: 5 days (Monday to Friday: 8.30 am to 5.30 pm)
• Salary Package: Up to SGD SGD2500 + Allowances + AWS+ Variable Bonus (Good company benefits)
• Duration: Permanent

Key Responsibilities

• Adhere to prevailing Company SOPs including service KPIs
• Carry out indoor and outdoor service jobs (repair, troubleshooting, inspection, modification, warranty checks)
• Disassemble canceled units for stock return

APPLY NOW!!!

• Min. O level or ITE in Engineering
• Min. 1 year of working experience in repair work required
• Willing to be on standby for ad-hoc service activation after office hours with OT pay
• Must be willing to travel to client sites, with transport reimbursement provided

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #67598 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

Job Description

• Industry/ Organization Type: Accounting & Secretarial Service Provider
• Position Title: IT Support Executive (Server Support)
• Working Location: East - Macpherson
• Working Hours: 5 days / Monday-Friday: 8.30 am - 6 pm
• Salary Package: Up to SGD 3500 + AWS + Project Incentive
• Duration: Permanent

Key Responsibilities

• Provide technical support to end-users of accounting and inventory solution
• Investigate, troubleshoot, and provide solutions to user
• Troubleshoot hardware/software issues on virtual server, windows server, network connection
• Responsible for the creation of all system documentation, prepare backup procedures, and ensure these are kept up to date
• In charge of server preventive maintenance, backup procedures, network and PC

APPLY NOW!!!

• Min. Diploma in Accounting, Information Technology or equivalent
• Min 2 years of working experience in implementation & technical support of accounting or inventory software
• Experience with setup & maintenance of Windows servers, virtual machines (HyperV, Citrix) remote desktops, routers, and Fortinet firewalls is a plus
• On-the-Job Training provided

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #67934 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

BYD by 1826

Working Hour: 5 Days - 44 Hour a week (Sunday to Thursday)

Location: Suntec City Mall Showroom

Job Summary:

The car showroom receptionist will be the first point of contact for customers and visitors, providing a warm welcome and assisting with inquiries. This role requires excellent communication skills, a friendly demeanor, and the ability to manage a variety of tasks in a fast-paced environment.

Key Responsibilities:

• Customer Greeting: Welcome customers and visitors to the showroom with a positive attitude and professional appearance. Provide information about available vehicles and promotions.
• Phone and Email Handling: Answer and direct phone calls, respond to emails, and handle online inquiries. Schedule test drives and service appointments.
• Appointment Coordination: Manage the showroom’s appointment calendar, including test drives, service appointments, and sales consultations.
• Administrative Support: Perform clerical duties such as data entry, filing, and maintaining office supplies. Prepare and distribute documents as needed.
• Customer Service: Address and resolve customer queries or concerns, ensuring a high level of satisfaction. Assist with paperwork for vehicle purchases and service requests.
• Visitor Management: Maintain visitor logs and ensure guests are directed to the appropriate staff members.
• Sales Support: Provide support to sales staff by preparing customer information, maintaining inventory records, and assisting with showroom displays.
• Showroom Maintenance: Keep the reception area clean, organized, and well-stocked. Report maintenance issues to the appropriate team.

Qualifications:

• High school diploma or equivalent; additional certification in office administration or customer service is a plus.
• Previous experience as a receptionist or in a customer-facing role, preferably in an automotive or retail environment.
• Strong communication skills, both verbal and written.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and basic office equipment.
• Excellent organizational and multitasking abilities.
• Professional demeanor with a customer-focused approach.
• Ability to handle confidential information with discretion.
• Basic knowledge of automotive terminology is an advantage.

Skills and Attributes:

• Friendly, approachable, and customer-oriented with a professional appearance.
• Detail-oriented with strong problem-solving skills.
• Capable of managing time effectively and prioritizing tasks in a busy environment.
• Adaptable to changing situations and able to handle a fast-paced work environment.

English Language Teacher

Working Day: 4 weekdays + 1 weekend
Working Hour: Weekdays: 10.30am - 7.30pm ; Weekends: 8.45am - 6.30pm
Salary: SGD 3,000 - SGD 4,000
Location: Clementi, Bukit Batok, King's Arcade, Ang Mo Kio, Hougang, Marine Parade, Tampines

Job Responsibilities:

• Plan and deliver English language composition writing and English language lessons in accordance with the Company's guidelines and framework to achieve desired learning outcomes.
• Mark students' scripts in accordance with the Company's guidelines and rubrics
• Ensure marked scripts are returned in a timely manner.
• Maintain accurate records of students' progress and cater to students' educational needs in a timely manner.
• Be actively involved in the planning and preparation of curriculum and innovation of teaching methodology.
• To provide timely feedback to parents and address their concerns appropriately.
• To be tasked with 12 classes of various levels (Primary 1 - Secondary 4)

Qualifications:

• NIE Trained Teachers or teachers with at least 1 year of relevant teaching experience in established enrichment centers.
• Familiar with the latest MOE syllabus and examination requirements
• Possess at least a Diploma in Education/Teaching or Bachelor’s Degree
  (any field).
• Prior experience in teaching English language creative writing is an advantage.
• Training Provided

The Supreme HR Advisory Pte Ltd || 14C7279

R22111009 Cheng Kai Ling

Full Time Service Crew at YATSUDOKI AND CHATERAISE!!!

Job Description

· To deliver excellent customer service

· Hande cashiering system, various payment mode and devices

· Taking and packing orders for customers

· Ensure shelves are continuously stocked

· Maintaining cleanliness of store

· Cross sell and up sell products

Job Requirements

· Minimum GCE “N” level

· Have some experience in F&B industry

· Cheerful persona and able to work as a Team

· Able to work in a fast pace environment

· Full timers: 6 days work week (54hrs/week, including weekends and public holiday, rotating shifts), 8am - 6pm/1-11pm, up to $2,400

· Available immediately preferred

· Benefits for full timers: 10 days annual leave, training and uniforms will be provided.

· Work Location: Millenia Walk and Tampines West

· Part time positions available at $11.41/hour

. Interested candidates please email CV to [email protected] (No Agents please/ No Quota)

ARE YOU SEEKING FOR GROWTH YET YOU WANT A FULFILLING CAREER?

Be ready to embark on a journey which offers you an exciting opportunity! If you are someone who is meticulous and have an analytical thought process, this role is for you! This role requires you to work with the Head of Distribution Support.

HERE’S A SHORT INTRO OF WHO WE ARE

Since 2005, finexis has been more than just a financial services provider – we are lifelong confidantes, guiding clients through every stage of their financial journey. As the largest and fastest growing independently-owned financial advisory firm in Singapore, we are proud to have over 900 consultants and staff, $1 billion in assets under advisory, and strategic partnerships, that establish us as a market leader in personalised financial services. We deliver tailored financial solutions in wealth management, investment planning, and risk management, all driven by our mission to impact lives beyond finance.

WHAT TO EXPECT

Your role is pivotal in ensuring our representatives meet the fit and proper standards under the Representative Notification Framework (RNF). You will handle thorough checks, manage timelines effectively, and prepare essential documents for onboarding and offboarding processes. To be successful in this role, you should be someone who is proactive and has strong organisational skills!

WHAT YOU’LL DO

Responsible for fit & proper assessment applicable to the appointment of representatives under Representative Notification Framework (RNF) within agreed timeline, which includes:

• Conducting background checks & fit and proper assessment on each candidate
• Making recommendation on the suitability of each candidate
• Flagging out adverse findings and escalating of case for further evaluation
• Ensure completeness of documentation for each candidate. To liaise with candidates, hiring manager and internal stakeholders on all matters relating to the recruitment of the candidate
• Provide regular statistics & report to Management and Distribution Channels related to candidate & appointment of representatives
• Conduct periodic declarations and checks on existing financial consultants

Support for other Distribution Support function such as:

• Representatives’ resignation process
• Reference check request
• Handles audit request related to fit & proper assessment
• Regular review of process to streamline and ensure relevancy
• Any other projects or tasks as assigned

WHO YOU ARE

• Degree or Diploma in any discipline
• At least 2 years’ experience in Distribution Support, particularly in MAS Representative Notification Framework (Highly preferred)
• Proficient in Microsoft Office Applications such as Excel, Word and PowerPoint
• Highly organized, focused, and able to work under tight timelines and pressure
• Ability to express thought process
• Independent, self-driven, results-oriented and team player
• Meticulous with a keen eye for detail
• Strong interpersonal skills and ability to influence stakeholders
• Able to work in a fast-paced environment

Join Our Growing Team!

The SKYLINK Group is a premier all-in-one mobility solution provider for retail sales of passenger cars and commercial vehicles, all vehicle leasing, Motor insurance, credit Hire Purchase financing, Motor workshop with full capacity of MRO (Maintenance, Repair and Overhaul) services, and vehicle body engineering works for all commercial and passenger vehicles.

Since 2017, SKYLINK Group has been rapidly expanding its offerings and fleet. We have served over 5,000 corporate customers including major industry leaders in logistics, distribution, F&B, marine, construction, sanitation, and government services.

With a commitment to fleet modernization, we have expanded our offerings to EV and Hybrid vehicles, and continuously aspire to provide greater value to our customers.

Be a part of the SKYLINK family and kick-start your career growth and progression in the mobility space today.

Job Description

• Monitor contract renewal status for all existing corporate accounts
• Engage in customer service recovery for lapsed account
• Disseminate new promotions/services/products to manage customers
• Assist with required supporting documentation for leasing and sales agreements
• Liaise with other departments to complete vehicle handover and payment procedures.
• Assist Sales Manager (Key Accounts) on outstanding payment matters/contract renewal requirements.
• Preparing aging reports (accounts) on outstanding payments
• Track and update customer/sales team on leased vehicle movement and status during repairs, inspections, or breakdowns.

Requirement

• Diploma / Degree
• Proficient in Microsoft Office, Excel and Google App
• Minimum 2 years in Customer Service / Sales Role / Account Management
• Good analytical and problem-solving mindset
• Pleasant voice, good phonetic skills

Responsibilities:

• Assist in recruiting, onboarding, and developing new business builders and sales leaders to support business growth.
• Provide ongoing support to business builders and sales leaders to meet sales goals and drive recruitment efforts.
• Work with leaders to expand into new and existing markets by identifying opportunities and implementing strategies.
• Plan, organize, and execute recruitment activities such as seminars, events, and meetings, traveling as required for on-site support.
• Maintain consistent communication with business builders, keeping them informed about company updates and operational changes.
• Gather and analyze market data to provide insights and recommendations to the management for future activities.

Requirements:

• Diploma/Degree in Marketing, Business, or a related field.
• Minimum of 2 years of experience in direct selling with proven success in driving results.
• Strong organizational, communication, and multitasking skills with a focus on attention to detail.
• Self-motivated and driven to achieve targets, with the ability to work both independently and as part of a team.

Tyson Jay Recruitment Pte Ltd | EA License No.: 16C7954

Tay Shiong Luan | EA Personnel No.: R23115166

Responsibilities:

• Manage and lead a team of technical support representatives, providing guidance, coaching, and mentoring to ensure team members meet performance objectives.
• Set performance goals and KPIs for the team, monitor individual and team performance, and provide regular feedback to improve productivity and customer satisfaction.
• Handle escalated customer issues and complex technical problems, ensuring timely and effective resolution.
• Coordinate and prioritize team activities to ensure the efficient handling of customer inquiries and technical issues.
• Conduct regular team meetings to communicate important updates, share best practices, and address any challenges or concerns.
• Develop and maintain effective training programs to enhance the technical skills and knowledge of team members.
• Collaborate with other departments, such as product development and quality assurance, to provide feedback on customer issues, identify trends, and contribute to the improvement of products and services.
• Stay updated on industry trends and emerging technologies to provide expert technical support and advice to team members and customers.
• Maintain accurate records of customer interactions, technical issues, and resolutions in a ticketing or CRM system.
• Prepare and analyze reports on team performance, customer satisfaction, and key metrics to identify areas for improvement and implement strategies to enhance team efficiency and customer experience.

Requirements:

• Bachelor's degree in a technical field or equivalent practical experience.
• ITSM Certified mandatory
• Proven experience in a technical support role, preferably in a leadership capacity.
• Strong technical background and knowledge of computer systems, software applications, and networking.
• Excellent leadership and communication skills, with the ability to motivate and inspire a team.
• Demonstrated problem-solving and decision-making abilities in a fast-paced environment.
• Exceptional customer service skills with a focus on customer satisfaction.
• Ability to handle escalated customer issues and manage customer expectations effectively.
• Proficient in using ticketing or CRM systems to manage customer interactions and technical issues.
• Experience in developing and delivering technical training programs.
• Strong organizational and time management skills to prioritize and manage multiple tasks effectively.
• Flexibility to work in shifts and provide on-call support as needed

We are looking for someone who is 100% customer-oriented, empathetic, and filled with positive energy to join our team.

You will be key to making tens of thousands of people happy and satisfied customers!

Sounds like a tall order? It isn't!

Simply reply to our customers promptly and give them your listening ear. That's it really!

Responsibilities:

• You will spend most of your time answering email enquiries from the public and members. Calls are usually handled by another department.
• When required, call our members to better understand their requests.
• When the need arises, help attend to online chat/social media requests.
• Support marketing efforts by making outbound calls.

Requirements:

• Applicants with no prior experience are welcome!
• Must possess excellent spoken and written English and the ability to speak other local languages is a plus (to liaise with customers)
• Familiarity with computer, cloud and mobile applications is a MUST
• Having a class 3/3A/2B/2A/2 license would be a strong plus
• Basic computing proficiency in office applications
• Priority will be given to Singaporeans

Only Singaporean citizen needs to apply.

Service Delivery Management: Ensures smooth handover and transition of the migrated infrastructure to the existing operations (Ops) team. Oversee the project’s service delivery, manage stakeholders and expectations, and coordinate between teams to ensure a seamless transition with minimal disruption. The SDM is responsible for maintaining service quality throughout and post-transitions.

Skillset Requirements:

- Project Management and Transition Expertise

- Cloud Infra Knowledge (AWS)

- Service Management Framework (ITIL/ITSM) Proficiency

- Communication and Stakeholders Management Experiences

- Transition and Transformation Planning

- Risk Management Skills

- Min 3 Years Experience

Scope of Work:

1) Develop a detailed transition & transformation plan outlining the phases of transition from migration to ongoing operations. Ensure the operations teams are prepared to manage the new or updated infrastructure, with clear roles and responsibilities.

Define SLOs for ongoing support.

2) Facilitate knowledge transfer sessions with the cloud engineering and operations teams. Ensure thorough documentation of the cloud infrastructure, processes, monitoring, and security measures is provided to the Ops team. Oversee the creation of runbooks, playbooks, and operational manuals for the Ops team.

3) Act as the primary liaison between project stakeholders (Cloud Engineers, DevOps, SRE, Helpdesk, and Ops teams). Provide regular updates to leadership, stakeholders, and teams on transition progress, ensuring transparency in handover timelines. Address concerns from the operations team and escalate issues where necessary to ensure they have the tools, training, and support they need.

4) Monitor the quality of the migration process and its impact on ongoing operations. Ensure all support frameworks (incident management, ticketing systems, etc.) are properly in place and aligned with the newly migrate infrastructure. Oversee testing and validation of systems, including DR (Disaster Recovery) and failover tests before the handover.

5) Implement a post-handover support phase, during which the migration team provides escalated support for any issues encountered by the Ops team. Track and resolve any post-handover issues related to performance, security, or availability. Ensure lessons learned from the handover process are documented for future transitions.

This role requires a pro-active person who can work effectively as part of the team. Possess good communication skills both written and spoken. Highly responsible and able to work under tight timelines with good organisational, time management, and analytical skills.

Job Requirements:

- Candidate must possess at least a Diploma Cert in Engineering, Electrical & Electronic Engineering or Mechanical Engineering.

- Preferably with knowledge in HVAC Controls & Instrumentation for Mechanical & Electrical Industry or equivalent.

- 2 years relevant working experience in the HVAC industry will be an added advantage.

- Is prepared to work on site.

- Able to work independently as well as with a team.

Duties include:

1. Liaise with consultants and coordinate site activities with relevant contractors and customers.

2. Provide technical support to customers.

3. Liaise with relevant contractors, conduct joint testing and maintain work schedule.

4. Prepare service reports upon job completion.

5. Perform troubleshooting independently.

6. Liaising with team members and other technical personnel.

7. Provide technical sales and operational support to other team members.

8. Provide training to customers upon job completion.

Position: Call Centre Agent

• Working days: 5days (Mon-Fri)
• Working hours: Rotate shift (9am-7pm/ 10am-8pm)
• Working Locations: One Sim Lane (Aljunied) / Changi
• Salary: $3000 - $3500

Responsibilities:

• Handle inbound & outbound collection calls in a call centre environment.
• Follow up on overdue accounts to ensure timely action is taken to achieve collection targets on behalf of clients from the financial institutions, telcom support service providers, healthcare & commercial portfolios.
• To adopt collection best practices & apply relevant collections strategies to enhance effectiveness.
• Arrange & negotiate payment with customers.
• Perform administrative duties, enquiries & account monitoring.
• Update & maintain the credit collection system.
• Any other ad-hoc duties assigned.

Chin Wai Loon Reg No: R24121618

The Supreme Hr Advisory Pte Ltd EA No: 14C7279