Job Title: Manager - Data Centre Facilities Management

Position Overview

As Data Centre Engineer, need to look after and set up the DC according to what we need, able to provide technical advice in facility management, manage DC service provider and work with project manager to do UAT and build the data center.

Role & Responsibilitie

• DC Facilities / Preventive Maintenance
• DC Rack, Network Cabling, and DCFM Operation Management
• Liaise and work directly with stakeholders, DC Op Managers and/or DC Service Facilities providers for purpose of project delivery and maintenance support.
• Liaison with DC Provider/ vendor with regards to utilities, building services / facilities and systems issues, which include Data Center Infrastructure Management DCIM support, Key management system and maintenance.
• Administrator for preventative maintenance programs to ensure that DC provider carry out the facilities maintenance.
• Proactive monitoring of the Environmental System Alerts in the Data Centres to ensure they are operating within acceptable level and to escalate promptly to the relevant authority or third-party vendors to rectify any defects alerted.
• Monitor and optimise Power Usage Effectiveness (PUE) and overall power consumption within the data centre, ensuring the efficiency of servers and racks meets target power consumption levels.
• Ensure DCIM systems are operating as designed to protect the data center, capture power usage, calculate available capacity, and provide meaningful, timely alarms, notifications, and reports.
• Propose continuous improvement initiatives with recommendations to strengthen IT governance & compliance, increase efficiency on work quality and processes.
• Support design planning and space allocation for prospective Colo and Private cloud service hosting. Recommend acquisition of new technology to enhance DC operational efficiency.
• Support DCFM on matters pertaining to all Data Center (DC) projects; this include making arrangement and attend site surveys with vendors, supplier and business Product and suggest feasible solutions to ensure DC’s requirement are addressed or met.
• Support the management of works conducted within the Data Centres such as site preparation, site survey, network cabling, electrical wiring, air-conditioning, building power supply (including power generator) tests, on-site/off-site standby activities etc
• Establish work schedule, monitor work progress on site, examine and certify works done, and to attend Factory Acceptance test, Site Acceptance test and Integrated System Test, if any.
• Support and oversee new data center project fit-out, additions & alterations works, including SIT/ UAT testing.
  Ensure project closure and hand over with as-built drawings, schematics and reports, including commissioning of assets. This include witness key commissioning tests on site
• Enforce adherence to established procedures (SOPs, MOPs, EOPs, PTWs, RAs) and change control processes for all data center maintenance activities.
• Reporting and Analysis:
• Establish operational and performance benchmarks, analyze data, and prepare reports on all aspects of facility operations and maintenance.
  Generate monthly progress reports and track deliverables.

Requirements

• Bachelor of Computer Science or equivalent
• Have at least six (6) years of working experience in Data Centre Facility Management/Environment,
• Have at least three (3) years of experience in leading a team in a similar capacity.
• Excellent vendor management skills and comfortable to travel around different data centers
• Possess broad-based knowledge and skills in the areas of building technology, mechanical and electrical services and facilities management.
• Good knowledge and understanding of Data Centre infrastructure systems with experiences working on mission critical systems such as UPS, Chiller, CRAC, Thermal /Fan Wall Cooling , Electrical HT/LT, Fire Protection, Water Detection systems, Fire Suppression systems, PDU, CCTV systems, Card Access systems etc.
  Have good working knowledge for best practices in fire/workspace safety, management, control, and operating a Data Centre hosting services
• Proficient in Rack and Stack Tasks/ Planning, analysis and forecasting under Data Centre Infrastructure Management (Able to allocate racks efficiently – plan and relocation experience – power usage optimisation)
• Must possess relevant experience in DC facility management and vendor management.
• ITIL Foundation V4 certified, and Possess Data Centre Certifications such as CDCP and CDCS
• Working experience in managing & supporting DCIM system; Struxureware Data Center Expert (DCE) Struxureware Data Center Operations (DCO) and IT Advisor (ITA) in support of new data center deployment, and retrofits.
• Inclination & passionate to automate routine tasks to drive operational efficiency.
• Familiar with ISO 9001, and ISO 27001, ANSI/TIA-942 Standard will be advantage.
• 2 years contract

EA Licence No: 11C5502 | EAP Registration No: R22109400

*Award-Winning Customer Service

*Promising Career Progression

*Training provided and continuous support from superior

*Great banking career opportunity

*5 days work week - 4 weekdays 1 weekend

*Night shifts and flexibilities required*

*Attractive Allowances*

1 year contract

We are partnering with one of the well-established Local Banks in Singapore that provides the full range of services in consumer, SME and corporate banking activities across Asia and the Middle East. They are currently looking for a Customer Service Officer to join their consumer bank.

Job Description:

-Deliver personalized service over the telephone to customers in a call centre on banking products, accounts, and services enquiries in an effective and efficient manner

-Ability to understand customers’ needs and provide appropriate solutions and attention

-Consistently deliver excellent quality service to our customers to achieve total customer satisfaction

-Solicit customers’ feedback and identify problem trends for improvement actions

Requirements:
Good written/verbal communication skills
Call centre experience and banking experience preferred

Fresh Diploma/Degree graduates are welcome to apply

EA License No. 01C4394 • RCB No. 200007268E •EA Registration No. R22111378 (Ong Xin Yee)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Salary: $2,500-$3,300

Location: Purvis Street

Job Descriptions:

• Greet customers and seat them at their respective seats
• Taking orders ensuring items are served in a timely professional manner
• Proactively attend to the requests of customers
• Other ad hoc duties

Job Requirements:

• Min 1 year F&B working experience, preferably in a restaurant setting.
• Preferably with food hygiene cert

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

A well-known and fun establishment is looking for dedicated members to expand the business.

Potential Career Progression
Straight Night Shift Transport Home Provided

6 days per week 8 hours excluding lunch

Quarterly Bonus

Job Description

Process Customers’ order and cashiering duties

Handle cashiering duties, customers’ complaints, and operational issues

Other work scope as required by business needs.

Prepare Food and Beverages according to orders

Interested applicants kindly apply through this job portal or email to [email protected] and I will be in touch with you shortly.

Regret only shortlisted candidates will be notified.

Goh Boon Hui R24122338
Just Recruit Singapore Pte Ltd - EA12C6295

Required Duties / Tasks

1. Facilitate and lead team building and other activities.

2. Assist in the execution of event operations (including setup, teardown & etc.)

3. Delivery of quality event management service for all events.

4. Coordinate and liaise with vendors / programme partners for event requirements.

5. Perform any other operational and administrative tasks assigned by supervisor and above.

Requirements

1. Flexible schedule and able to commit to weekday morning deployment at least once a week on a regular basis.

2. Relevant working experience in event management would be an advantage.

3. Team player and able to multi-task well under pressure.

4. Possess excellent service mindset and with positive work attitude.

5. Independent and self-motivated with good interpersonal and social skills.

6. Strong communication & presentation skills preferred.

7. Able to work on weekends if required.

8. Proficient in basic computer applications.

9. Only Singaporeans need apply.

Responsibilities:

Involved in one or more teams in supporting and maintaining systems, up and running smoothly

• Report to the Team Lead/Service Delivery Manager and in fulfilling SLA and KPI in accordance with maintenance contractual agreement.
• Candidate with strong knowledge or skillset will be considered as Team Lead.
• Assist Team Lead/Service Delivery Manager to deliver contract obligation within budget.
• Able to operate and thrive in a dynamic work environment where you are required to liaise with both internal and external stakeholders.
• Liaison with procurement and equipment vendors.
• To perform routine Preventive Maintenance in accordance with the maintenance instructions / procedures.
• To carry out Corrective Maintenance in accordance with the maintenance instructions / procedures, involving fault troubleshooting, diagnosis & replacement of software/equipment/module/component at sites and/or workshop.
• Provide engineering services such as engineering reports, supply support, configuration control and management and obsolescence management.
• Provide solutions to technical problem associate with IT systems.
• Ability to install/configure/backup & recovery/manage/troubleshoot servers (MS Server, VMWare and Linux), clients, storages, SharePoint and network related issues with relevant IT security standards.
• Arrange and attend monthly meetings with customers.
• Perform 24/7 off-site standby for fault activation after office hours.
• Work location at Ang Mo Kio.
• Required to travel to sites for work.

Interested candidates, please forward a detailed resume and email to career{a}tempserv.com.sg

Tempserv Pte Ltd

License No: 06C3745

Attention: Wee Wan Qi / EA Personnel No: R22109446

Position title : Educational Support Teacher (EST)

Branch Needed: Pasir Ris / Woodlands / Yishun / AMK / or other location will try to match your address
Working day: Mon - Fri

Working hours : 8.30am -5.30pm

Salary : Max $4000 (depends to experiences)

Position Overview

The Educational Support Teacher’s (EST) primary role is to support class teachers and children with developmental concerns/ special needs in the implementation of appropriate educational programming within an inclusive learning environment to ensure that each child’s potential is maximised. In addition, they also work closely with families and caregivers, early intervention professionals to support the delivery of programme and services.

Job Requirement

- Specialist Diploma in Early Childhood Intervention (Special Needs) (SDESN) or relevant

Job Scope

• Retrieve child's case information from SSNET system.
• Consolidate information about the child from relevant sources (e.g., parents, SGEnable referral report, psychological report, previous intervention report, Brigance)
• Share information with class teachers and principal.
• Provide teachers some information about the disability
• Conduct baseline assessments to formulate Individualised Education Plan (IEP)
• Collaborate with teacher(s), the parents/caregivers, and the medical and allied health professionals to identify the child’s needs and IEP functional goals.
• Support class teachers by demonstrating intervention strategies to work towards achievement of IEP goals.
• Support the teachers to facilitate the child’s access and participation in the classroom activities through evidence based inclusive practices: curriculum modifications, embedded learning opportunities and child-focused instructions (one-on-one intervention).
• Document the child’s progress in the IEP Progress Report and make appropriate recommendations in discussion with teacher(s) and other programme professionals (if any).
• Communicate the child’s progress and follow-up plans (if any) with teacher(s) and parents/caregivers.
• Demonstrate good time management by managing scheduling for screening, education support and collaborating with teachers and others.
• Any other duties as and when assigned by the immediate superior / management.

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Benefits

• Office Hours, Monday to Fridays
• Closely bonded and stable team
• Friendly & Encouraging superiors/managerial executives
• Can grab the opportunity to convert to Permanent as well! (Benefits including increment)
• From $2290 onwards(Also got performance bonus,allowance,etc)
• Entry level role providing full training and mentorship

Job Responsibilities

• Handling of incoming phone calls and enquiries from members of public
• Escalate urgent cases and caselogging and data entry into the internal system
• Following up and updating of members of public through outbound phone calls
• Keep sensitive information confidential and record data following PDPA regulations

EA License Number: 04C3537

Talentvis Singapore Pte Ltd

EA Personnel: Na Yong Shen | R24120980

Start: 25 Sept 2024

rate: $13/h

Working Schedule: Mon - Sat, any 5 days (Mon, Tue, Sat is a must)

Working hours: 10am - 3pm

JD:

- Manage large amounts of inbound and outbound calls in a timely manner

- Identify customers’ needs, clarify information, research every issue, and provide solutions and/or alternatives

TELE me at @yijingggggg or WA me at https://wa.me/+6598623556 NOW!
Interested candidates, please submit your resume to [email protected]

Alison Chen
Outsourcing Team
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Job details:

1. Responsible to plan, organise, track and maintain machinery repair activities and developing preventive/predictive maintenance procedures.

2. Maintaining an internal record of the maintenance of equipment

3. Ability to spot potential issues and act quickly on serious problems

4. Respond to emergency calls for maintenance; Manage the set up and take down of different events. Perform troubleshooting to solve minor repair issues.

5. A good understanding of maintenance machinery and equipment, as well as outstanding written and verbal communication skills in English and Chinese

6. Liaise internally (ops & workshop team) to arrange for servicing

7. Establish, implement, train, and monitor maintenance guidelines.

8. Manage inventory of maintenance supplies and equipment, ordering and restocking as necessary.

9. Any other duties as assigned.

Requirements:

- ITE certificate/Diploma in Mechanical Engineering, Electrical Engineering, or a related field.

- min 2 years of experience in servicing and maintaining heavy machineries, with specific expertise in mobile equipment preferred.

- Excellent problem-solving skills and the ability to work independently

- Good communication skills

- PC literate in MS applications and proficient in spoken and written English

Benefits:

• Basic salary up to $4500
• Transport allowance $1200
• KPI Bonus (Ave 2 months)
• Variable Bonus (Ave 2 months)

Responsibilities:

• Offer technical and engineering assistance for medical equipment, including on-site maintenance servicing.
• Deliver an after-sales maintenance service, calibrate electronic components, and conduct laser alignment procedures.
• Supervise routine repair tasks, troubleshoot issues, and manage installation setups.
• Administer spare part inventory and handle warranty spare part returns.
• Schedule routine servicing and assist in equipment setup for demonstrations and new installations.
• Manage equipment maintenance service contracts and handle administrative documentation.
• Ensure thorough documentation, notification, tracking, and follow-up on all technical matters.
• Prepare and maintain technical service reports accurately.

Requirements:

• Min Diploma in Electrical/Electronic, Mechanical Engineering or equivalent.
• At least 1-3 years of experience in maintenance servicing and troubleshooting skills in similar industry.
• Strong technical problem-solving and troubleshooting skills.
• Able to work independently as well as collaborative with team.

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

About C.O.T.U:

C.O.T.U (Centre Of The Universe) is a premier lifestyle and entertainment venue located on the 38th and 39th floors of CapitaGreen. Spanning 18,000 square feet with stunning city skyline views, C.O.T.U features five unique concepts: Dashi Skypool, Enso steakhouse with Japanese flair, The Whisper Room cocktail bar, Little Birdie progressive cocktail bar, and Dashi Go-Go boutique ultra-lounge.

Role Overview:

The Guest Service Representative is responsible for ensuring excellent service delivery in food and beverage operations, creating a welcoming environment for guests, and addressing their needs throughout their dining experience. This role involves managing guest interactions, resolving service-related issues, and coordinating with the kitchen and service teams to ensure that guests have an outstanding experience.

Key Responsibilities:

• Guest Reception: Greet and welcome guests as they arrive, escort them to their tables, and ensure a smooth seating process.
• Order Management: Assist guests with menu selections, take food and beverage orders, and ensure orders are accurately relayed to the kitchen and bar teams.
• Guest Inquiries and Service: Respond to guest inquiries about the menu, special dietary needs, or any other service-related questions. Provide personalized service to enhance the dining experience.
• Issue Resolution: Handle guest complaints and concerns professionally and promptly, ensuring guest satisfaction while escalating issues when necessary.
• Coordination with Service Staff: Collaborate with servers, kitchen staff, and management to ensure seamless service and timely delivery of food and beverages.
• Upselling: Suggest additional menu items, beverages, or promotions to enhance the guest experience and increase sales.
• Event Support: Assist with special events, private dining, and large group reservations, ensuring smooth coordination and guest satisfaction.
• Feedback Collection: Gather and report feedback from guests regarding their dining experience and recommend improvements to enhance service.
• Billing & Payment: Assist guests with billing queries and process payments accurately using the point-of-sale (POS) system.

Requirements:

• Experience: Previous experience in guest services or F&B roles, ideally in a restaurant, or hospitality setting.
• Customer Service Skills: Excellent customer service skills, with a focus on creating a positive and welcoming environment for guests.
• Communication: Strong verbal communication skills to interact effectively with guests, service staff, and management.
• Problem-Solving: Ability to handle guest issues or complaints professionally, ensuring a positive outcome.
• Multitasking: Ability to manage multiple guest requests and prioritize tasks in a fast-paced environment.
• Attention to Detail: High attention to detail when taking orders, handling payments, and managing guest requests.
• Teamwork: Ability to work effectively as part of a team, collaborating with service staff, kitchen teams, and management.

Perks:

• Career Growth Opportunities
• Attractive Salary package
• Company Performance Incentives (quarterly)
• Outpatient & Hospitalisation benefits
• Staff meals & late night transport
• Staff discount across all venues
• Birthday Treat (Ang pow+ Extra day off)

If you're someone who thrives in dynamic environments and shares a passion for the F&B/Entertainment scene, we invite you to join us. Together, let's create remarkable experiences and set new standards of excellence. Apply now and become a part of this exciting journey!

Responsibilities

• Responsible to handle coverage support and provide permanent solution / workaround depending on the nature of issue.

• Collaborate with interface teams to troubleshoot any interface issues and provide resolution.

• Collaborate with Business users and stakeholders to understand and troubleshoot issues and provide resolution.

• Perform deployment & release management activities.

• Collaborate with development squad to provide insights for defect fix by providing analysis performed.

Skills/Requirement

• 3 + years of relevant experience.

• Basic understanding of Java and coding.

• Able to work with UNIX system, with understanding in bash/shell scripts.

• Experience with Java, Springs and Hibernate

• Experience in Agile Development and Agile Delivery

We regret to inform that only shortlisted candidates will be contacted.

Service Crew/ Management Trainee (Training provided)

Salary: $2,300 - $3,000

Working days: 5/ 5.5/ 6 days (10:30am-10pm) 90 mins break

Working Location: Bukit Panjang, Sembawang, Paya Lebar, Kent Ridge (NUS), Jurong West (NTU)

Job Description:

• Greet and assist customers with our self-ordering kiosk
• Maintain cleanliness of tables and dining areas
• Assist with food preparation and ingredient refills as needed
• Seek feedback from our customers on our mala

Requirements:

• Training provided

Email: [email protected]

Tan Yong Zhi (Jackson) | Reg: 24124461

The Supreme HR Advisory Pte. Ltd | EA No: 14C7279

Work Location : Braddell / Toa Payoh MRT

Work Hours: 6.30am to 3.30pm

Contract Period: 2 Jan 2025 to 31 Dec 2025

Job Responsibilties:

•  Assist the school’s manager and school leaders in carrying out the school’s financial functions, processes and procedures
•  Keep track of income and expenditure items by maintaining good and proper accounting records
•  Keep good and proper records of payment vouchers
•  Collect payments from pupils and vendors as and when required
•  Make and process payments to pupils/vendors and other stakeholders as and when required in an accurate and prompt while adhering to all school operating procedures and guidelines
•  Attend to telephone calls and walk-in customers and provide assistance to them in a professional and courteous manner
•  Assist the school in any other ad-hoc administrative matters as and when directed by the school’s leadership
•  The working hours are not negotiable

Job Requirement

•  At least a LCCI Certificate in Accounting/Book-keeping
•  At least 3 years working experience performing financial administrative functions
•  Candidates who are experienced and knowledgeable in school financial operations and administration will have an added advantage

22C1322

R23115755

Job Responsibilities:

Client Engagement & Development

• To meaningfully engage, teach, train, supervise, maintain and develop the functioning level of clients to function adequately and independently in the following areas:
• Activities of Daily Living
• Home Living Skills
• Community Living & Mobility Skills
• Social and Recreational Skills
• Work Readiness Skills

Client/Trainee Management & Development

• Formulate and implement Individual Learning Programme (ILP) through professional assessment
• Engage in continuous assessment, training and evaluation of trainees’ holistic development
• Plan and Implement appropriate group activities
• Plan, implement and monitor trainees’ security and safety procedures

Support Allied Health Professionals

• Monitor and implement programmes designed by Allied Health Professionals in the area of health fitness & wellness programme, motivational & behaviour management plans as well as sensory awareness
• Communicate critical information to Social Worker and Centre Manager

Administrative & Operations

• Support unit operational and logistics management
• Ensure centre/trainees safety and security
• Update of clients’/trainee’s daily attendance and participation in activities, events and programmes in various client management system platforms
• Engage in caregiver dialogue sessions, home visits and maintain good rapport and communication with parents / caregivers
• Attend staff meeting and training as required

Event Management

Staff will be assigned to oversee at least one of the following duties and will provide assistance to the other staff when required:

• Camp, Festive Celebrations, Sports Events, First Aid & Medicare, Evacuation & Emergency Planning Team, Transport Duties, Staff Welfare and others
• Organise internal/external events and activities for trainees
• Support volunteer engagement events
• Support public education activities
• Support events at organisation level

Period:

• 3 months contract

Location:

• Clementi or Yishun

Working Hours:

• 8.30am to 5.30pm, Monday to Friday

Salary:

• $115/day

Job Requirements:

• Minimum O levels / NITEC Certificate in Community Care & Social Services (ITE) / Certificate of Special Needs Education (MOE)
• Diploma of Special Education (MOE)
• Diploma in Disability Studies (SSI)
• Diploma of Community Services (SSI)
• Computer literacy skills MS Word, Excel and PowerPoint
• People-oriented team player
• Good interpersonal and communication skill
• Passion and great deal of patience to work with people with intellectual disabilities

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[email protected] (Reg No: R1107390)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Resource Centre Pte Ltd (EA License Number: 04C3201)
3 Shenton Way, Shenton House #19-01, Singapore 068805
T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

• Working days: Rotating Shift
• Salary: $3000-$4000
• Location: Orchard

Roles and Responsibilities

• Admission of new patients to OR
• Ensure nursing care and able to relate with patient and relatives
• Manage patient files and records
• Prepare and perform all surgical procedures in a sterile manner, observing all principles of asepsis and sterility
• Prepare and maintain all surgical instruments in an organized and logical manner
• Conduct a full count of instruments and accessories before the start of an operation, after the closure of any major cavity, and the end of the operation
• Handle all sharps and contaminated waste in a safe and effective manner
• Assist with cleaning and transferring of patient to the recovery area
• Prepare and perform all surgical procedures in an appropriate manner, while observing all principles of asepsis and sterility
• Assist with surgical scrub as required
• Prepare the operating room and all equipment for each operation and ensure the functioning of such equipment
• Dispose of all sharps and contaminated waste in a safe and effective manner
• Assist with the cleaning and transferring of patient to the recovery area
• Register and record all instruments and sets received
• Report any anomalies in sets received (e.g. incomplete, broken instruments)
• At all times, ensure that both operating rooms and equipment are maintained in a permanent state of readiness
• Examining patients' histories for allergies or illnesses that would affect anesthesia
• Evaluating and preparing patients, providing education about surgery and recovery, and discussing the side effects of anesthesia with them
• Determining the amount and type of anesthesia needed for the patient and the best way to administer it.
• Preparing and administering the proper dose of anesthesia.
• Monitoring patients' vital signs and their dose of anesthesia during medical procedures.
• Overseeing patients' safety during anesthesia recovery.
• Evaluating patients' progress before, during, and after medical procedures.
• Performing some administrative duties, such as ordering anesthesia, training new staff, and overseeing department finances.
• Any other ad-hoc duties assigned

Requirements

• Candidate must possess Diploma/Degree in Nursing from a recognised institution as approved by Singapore Nursing Board
• SNB registered Nurse
• At least 2 years of experience in healthcare operating theatre settings
• Prior Experience as a scrub nurse would be preferred

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

Job Info:

• Salary: Basic up to $ 6,000 +AWS +VB
• Monday To Friday: 9am - 6pm
• Location: Central Region/ Promenade

Job Scope:

• To provide support in the implementation and operation of all aspects of audio visual, video conference, display and presentation technologies used in the client’s premises
• Assisting in the provision of support for internal and external events
• To carry out routine testing of equipment to diagnose, log and report operational faults
• Working with our team to assist in the diagnosis and rectification of faults to ensure that all systems are fully functional and that equipment and system down time are kept to a minimum
• To ensure any paperwork is completed on time and filled out completely, as required
• Support in-house Video Conferencing technology
• Clean and maintain audio and video equipment and ensure that they are stored properly
• Diagnose, test and resolve A/V equipment and media system problems as part of the regularly scheduled preventative maintenance cycle
• Operate and monitor equipment during meetings, such as sound levels, remote cameras, video playback, and webcasting
• Carry out regular preventative room checks, ensuring all equipment functions correctly by the room check procedure
• To maintain records of equipment usage (when applicable), to make minor adjustments and repairs to equipment when necessary
• Raise tickets for faults and liaise with relevant bodies for repairs of malfunctioning equipment
• Proactive maintenance/reporting to ensure all AV equipment is always of the highest
• standard and functioning correctly
• Assist with first line fault repairs
• To carry out scheduled maintenance checks (room checks/power downs) and to write technical reports based on test results

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform you that only shortlisted candidates would be notified*

We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

Chou Jia Hooi | EA Personnel No.: R23115147

Position Overview: A Customer Service Officer is responsible for providing high-quality service to customers by addressing their inquiries, resolving issues, and ensuring overall customer satisfaction. This role involves interacting with customers through various channels, including phone, email, and in-person, to deliver exceptional service and support. The Customer Service Officer plays a key role in building and maintaining positive relationships between the company and its customers.

We welcome anybody with any number of years of experience to send your resume. For faster response, you may kindly send your resume to +65 98809661

Key Responsibilities:

1. Customer Interaction: Respond to customer inquiries promptly and professionally via phone, email, or in person.
   Provide accurate information about products, services, and company policies.
   Address and resolve customer complaints or issues efficiently and empathetically.
   
2. Problem Resolution: Investigate and resolve customer problems or concerns, escalating issues when necessary.
   Follow up with customers to ensure their issues are resolved and they are satisfied with the outcome.
   Document customer interactions, complaints, and resolutions in the customer relationship management (CRM) system.
   
3. Order Processing: Assist customers with placing orders, tracking shipments, and processing returns or exchanges.
   Ensure that orders are processed accurately and in a timely manner.
   Coordinate with other departments, such as logistics or sales, to fulfill customer requests.
   
4. Customer Relationship Management: Build and maintain positive relationships with customers, ensuring repeat business.
   Provide feedback to the management team on customer needs, preferences, and concerns.
   Participate in customer satisfaction surveys and contribute to continuous improvement efforts.
   
5. Administrative Duties: Maintain customer records and update them regularly in the CRM system.
   Prepare reports on customer service activities, such as response times, resolutions, and customer feedback.
   Assist in the development and implementation of customer service policies and procedures.
   
6. Training and Development: Stay informed about product or service updates, company policies, and industry trends.
   Participate in ongoing training to improve customer service skills and product knowledge.
   Mentor and train new customer service representatives as needed.
   

Requirements:

Education and Experience:

• High school diploma or equivalent
• Proven experience as a Customer Service Officer, Representative, or in a similar customer-facing role.

Skills and Competencies:

• Excellent verbal and written communication skills.
• Strong problem-solving abilities and a proactive approach to customer issues.
• Ability to remain calm and professional in challenging situations.
• Proficiency in using CRM software, Microsoft Office Suite, and other relevant tools.
• Strong organizational skills and attention to detail.
• Ability to work independently and as part of a team.
• Empathy and a customer-focused mindset.
• Willingness to learn

Additional Requirements:

• Ability to handle a high volume of customer interactions in a fast-paced environment.

Preferred Qualifications:

• Experience in any specific industry relevant to the company’s products or services.
• Multilingual abilities, depending on the customer base.
• Knowledge of conflict resolution techniques and customer service best practices.

Responsibilities:

• Setup PCs and laptops for users
• Perform user PC software installation and assist users to setup their mobile devices for Outlook email and Microsoft Teams meeting
• Attend to end users' requests and resolve their PC/laptop hardware and software issues either onsite or remotely
• Perform Preventive Maintenance including all office PCs /shop floor and CMM PCs
• Perform Ivanti Patching and Windows updates for all PCs and Laptops
• Work with vendors to resolve IT hardware failures and proprietary software issues
• Prepare documentation for IT software installation, troubleshooting steps, server rack and network diagram
• Maintain and update IT inventory list and IT spare parts management.
• Work together with Local and HQ IT Team members for IT Project implementation
• Work together with global infrastructure Team members for ring central maintenance.
• Active Directory User and computer account management
• Other Ad Hoc and urgent tasks such as investigate computer virus outbreak, recovering users' data from crashed PC, providing support and properly shutdown the servers and network devices during plant power shutdown etc

Qualifications:

• Experience in Office 365 & MFA application and operation. (Multi-factor authentication (MFA)
• Ability to communicate ideas in both technical and user-friendly language.
• Self-motivated and directed, keen attention to detail and customer service orientation.
• Excellent project management and research skills, as well as analytical and creative problem-solving abilities.
• Effective written, oral and interpersonal communication skills are critical.
• Strong Team Player and ability to work in a fast–paced deadline-driven environment.
• Previous responsibility for providing customer support.
• Ability to meet deadlines.

Interested candidates who wish to apply for the advertised position, please click on

the APPLY button below to send in your resume

EA License: 13C6305

Reg. No.: R24122460

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use, or disclose your personal information for purpose in connection with the services provided by us.

Job Descriptions:

The role of the Corporate Secretary is integral to the management of meeting minutes, overseeing the entire process from pre-meeting preparation to post-meeting tasks. This includes preparing the agenda, ensuring all necessary documents are available, and accurately recording key points during the meeting. Following the meeting, they draft and circulate the minutes for approval, track action items, and ensure proper storage of the minutes in compliance with legal requirements, thereby maintaining a clear, concise, and reliable official record.

• Provide corporate secretariat support to Board and Management Committees.
• Handle wide spectrum of corporate secretarial work including drafting of meeting minutes, preparation of Board resolutions etc.
• Assist the Legal team with any other corporate secretarial services

Period:

• Permanent

Location:

• Buona Vista

Working Hours:

• Monday to Friday, 8.30am to 6pm

Salary:

• Up to $8,000 (depending on experience)

Job Requirements:

• Minimum Diploma/Degree in any field
• 2 to 3 years of Corporate Secretarial Experience
• Experience in drafting of meeting minutes.
• Proficient in Microsoft Office, including using Excel and Word

In lieu of physical interviews, we will be conducting virtual interview, i.e. Skype/WhatsApp/Facetime/Zoom

Interested applicants, kindly email your detailed resume (MS Word format is preferred):
[email protected] (Reg No: R1107390)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)
3 Shenton Way, #19-01 Shenton House, Singapore 068805
T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

The Service Quality Associate (SQA)act as the media between internal partners and residents as well as their families. The SQA is to maintain high standards of care and service delivery, promoting residents’ well-being, and ensuring a conducive living environment for residents, through gathering feedback and working with internal partners.

Work Location: Senja / Tampines Care Home

Client Care Management

• Act as the point of contact to interact and gather feedback from residents and their families to understand their needs and preferences.
• Work towards resolving issues and ensuring a positive outcome for all parties involved.
• Collaborate with internal partners within the care home to ensure a cohesive and collaborative approach to resident care and service delivery.
• Identify and share areas of improvement and provide recommendations.

Training and Activity Management

• Coordinate and deliver in-service talks to residents and staff.
• Encourage residents to participate in activities and events for their health well-beings.

Service Quality

• Monitor and evaluate the quality of care provided to residents by conducting regular assessments, audits and surveys.
• Identify areas for improvement and recommend strategies to enhance the quality of services.
• Implement initiatives to enhance resident satisfaction and improve the overall resident experience.
• Prepare reports for management and regulatory agencies as required.
• Ensure that the care home complies with all relevant regulations, policies, and procedures. Stay abreast with industry standards and best practices to maintain compliance.
• Escalate to HOD or Senior Management Team (SMT) for feedback that warrants immediate attention or has insinuation of escalation to public forum or media.
• Track all visits, feedback, recommendations and report at Vanguard Rehab and Clinical Meeting (VRCM) platform or any other platforms when necessary or required.

Administration

• Maintain accurate records of quality assurance activities, resident feedback, and compliance measures.

Requirements

• Diploma / GCE “A” level / GCE “O” level / GCE “N” level in a relevant discipline
• Possess at least 1 - 2 years working experience in Service Quality function or quality improvement programmes in healthcare or similar setup.
• Those with experience in Nursing Homes and/or long-Term Care Facility would be preferred.
• Ability to interact in at least 2 of the languages/dialects such as Malay, Mandarin or Tamil to communicate with the clients and families.
• Effective interpersonal, engagement and follow-up skills
• Detail-oriented
• Passion for quality and ageing issues
• Good written and verbal communication skills

LCentral is a reputable Premier English Specialist providing quality enrichment for students from N1 to P6 since 2008. We are seeking a dynamic candidate as a full-time Customer Service Executive.

Customer Service Executives are key to supporting the daily operations of the business and managing customer service relationships.

Responsibilities include (but are not limited to):

• Ensure safety and well-being of students
• Deliver excellent customer service
• Meet brand standards (image and presentation, safety and hygiene)
• Establishing excellent rapport with students and customers
• Ensuring a positive and nurturing learning environment
• Assist in the day to day operations of the centre and centre management
• Assist in the day to day administration of the centre (roster, scheduling, payments, etc.)
• Assist in student enrolments (enquiries, assessments, registration, etc.)
• Assist in scheduling classes to ensure optimal use of resources (classrooms, materials, etc.)
• Proper and timely record keeping

Requirements:

• Training will be provided
• Proficient in standard English (required)
• Customer-oriented (required)
• Bilingualism is an advantage
• 5-day work week
• Able to start work immediately

Available location: Central, North-East

Working Hours

Weekdays - 1:00 PM to 9:00 PM

Weekends - 9:00 AM to 6:30 PM

1 weekend and 1 weekday off

• Salary: $2,600.00 - $2,800.00 per month
• Progressive salary increment
• 13th-month bonus
• Incentives and rewards
• Personal accident insurance
• Hospitalisation insurance
• Life insurance
• Career advancement, management trainee track included

Please email your resume directly to [email protected]

Important: Please only apply if you meet the requirements. Only short-listed candidates will be contacted for an interview.

Responsibilities

- Attending to inbound calls
- Attending to call back requests from customers
- Ensure follow up on cases escalated
- Point to point enquiries from customers
- Perform simple investigation on customer's requests
- Attend to emails enquiry/ Live chat as required
- Other ad hoc duties as assigned by Supervisors

Requirement

- Minimum Nitec/Diploma in any disiciplines
- Team player with good interpersonal and communications skills
- Self-motivated and able to work independently with minimal supervision
- Comfortable with Working hours: Any 5 days per week - inclusive of weekends - 8.00am – 5.30pm / 8.30am – 6.00pm, off on Public Holidays

If you meet the requirements of this role, please email a detailed resume in Word document to Chloe Tan Hui Lin. Email: [email protected]

Chloe Tan Hui Lin
CEI Registration No.: R1765524
Recruit Express Pte Ltd
EA99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

Broad Function

• Plan, execute and support the functions of the Clinical Services Office; Work closely with the Chairman, Medical Board, Deputy Director, Clinical Services, Clinical Heads, other staff members of Clinical Services, internal and external stakeholders.
• Have the opportunity to participate in other roles within the Clinical Services office for growth and development

Key Roles & Responsibilities

• Drive professional matters for Medical staff including managing Visiting Consultant appointments, and Service and Quality Component processes, in close collaboration with Human Resources.
• Manage the credentialing & privileging (C&P) application and recredentialing process within the Hospital, including maintaining the privileging databases and provide secretariat support to the C&P committee.
• Manage the clinical governance processes and providing guidance on setup and reporting by Clinical Board subcommittees.
• Manage intranet and Internet and their scope which are under Clinical Services’s purview
• Manage doctors related matters, including secretariat support to the Junior Doctors’ Committee, management of call rooms and doctors’ events
• Work with internal stakeholders to coordinate/work on the development or update of Clinical Services’ policies and work instructions.

General

• Perform any other duties as assigned by the Chairman, Medical Board and/or Deputy Director, Clinical Services.
• Participate in meetings or events run by Clinical Services, including secretariat duties where required

JOB REQUIREMENTS

• Minimum Bachelor’s Degree
• At least 1-3 years of related experience
• Experience in related areas (e.g. healthcare, clinical operations/services, medical affairs, audit) would be advantageous
• Able to multi-task and with good project management skills
• Able to communicate effectively at all levels with good interpersonal skills
• Possess a good command of written and spoken language
• Meticulous, positive attitude and willing to learn

For interested candidates, please send your most recent and updated resume to [email protected]

Subject heading: Clinical Service Executive

Andrea Eunice Tan Min Er
(R23112594)
Recruit Express Pte Ltd
EA License No. 99C4599