Key Responsibilities:

• Lead and manage a team of Service Desk technicians, providing guidance, support, and mentorship to ensure high performance and job satisfaction.
• Oversee day-to-day operations of the Asia Service Desk, including ticket management, prioritization and escalation processes.
• Monitor service levels and performance metrics to identify areas for improvement and implement strategies to enhance efficiency and customer satisfaction.
• Collaborate with other IT teams and departments to resolve complex technical issues and ensure seamless service delivery.
• Develop and maintain service desk and technical procedures, documentation, and knowledge base to facilitate efficient problem resolution and training.
• Conduct regular performance evaluations, provide constructive feedback, and identify training and development needs for team members.
• Stay up to date with emerging technologies, industry trends, and best practices in IT service management.
• Perform regular IT audits of processes to discover areas of weaknesses and fortify them.
• Collaborate with Infrastructure on device deployment and ensure change management is followed to minimize risk to the business.

Experience required:

• Minimum of 2 years of experience in IT support, with 1 years in a leadership or supervisory role.
• Proven experience in managing and motivating a team to achieve performance targets and deliver high-quality customer service.
• Excellent communication and interpersonal skills, with the ability to interact effectively with stakeholders at all levels.
• Demonstrated problem-solving abilities and a proactive approach to identifying and resolving issues.
• Comfortable to work in a healthcare environment. This role will require you to take the necessary vaccines.

Job Responsibilities

• Carry out periodic checks of data center hardware and facility systems according to organizational guidelines.
• Escalate any issue to relevant parties according to organizational guidelines.
• Obtain the existing DC Operation documentation including details on DC facilities, network and server monitoring, storage and backup monitoring, batch operations and batch job scheduling.
• Attend the knowledge transfer to be conducted by the outgoing service provider/s.
• Conduct shadowing and reverse shadowing of the daily DC operation tasks.
• Ensure all the DC Operations documentation is updated.

Requirements:

• Possesses minimum Higher NITEC in IT or related discipline
• Able to commit for 12 hours shift
• Comfortable working in healthcare sector, this role required the incumbent to take MMR and TDAP vaccine.

Job Responsibilities

• Procurement of a portfolio of materials/goods for assigned category.
• Manage and maintain relationships with existing suppliers, monitoring their performance and addressing any issues that may arise.
• Evaluate supplier performance and conduct regular performance reviews to ensure compliance with contractual agreements.
• Identify and evaluate potential suppliers and negotiate contracts, terms, and pricing agreements to ensure favorable terms and conditions.
• Conduct market research and analysis to identify trends, market conditions, and potential risks and opportunities.
• Collaborate with cross-functional teams to understand their requirements and provide procurement solutions that meet their needs.
• Monitor inventory levels, track deliveries, and ensure on-time delivery of goods and services.
• Identify cost-saving opportunities and implement strategies to optimize procurement processes and reduce expenses.
• Stay updated on industry trends, new products, and market conditions to make informed purchasing decisions.
• Maintain accurate records of purchases, contracts, and supplier information.

Prerequisites

• Minimum 5 years purchasing experience in foodservice supply chain.
• Degree in Supply Chain Management or its equivalent.
• Excellent communication and interpersonal skills, with the ability to build and maintain effective relationships with internal and external stakeholders.
• Strong negotiation skills with a track record of achieving cost savings and favorable contract terms.
• Strong organizational skills with the ability to manage multiple priorities and deadlines in a fast-paced environment.
• Proficiency in procurement software and tools, such as SAP, MS Offices applications.

Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail, and supply chain.

We are currently looking to hire Application Support.

This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance. More details as below.

Job Type: One-year Renewable Contract

Responsibilities: -

· Co-ordinate with System Admins team for both Non-Prod and Prod environment

· Maintain and support the regulatory reporting application BAU runs for SG, AU and TW

· Performing issue and incident analysis

· Provide timely update and ensuring relevant stakeholder as kept abreast of any issue or maintenance activities taking place on the servers.

· Support patches as per calendar and perform below activities:
- RHEL Upgrades
- OS Patches
- DB Patches,
- ISCD-Server Hardening,
- DR Flips,
- NVA Issues,

· Common activities like,
- New Server procuring requests
- Firewall Requests
- NVA issues related to App follow ups and Fix
- UAM (User Access Management)- Function IDs & Security groups creation and Management, Cyber-Arc lodging and Maintenance

· VM Maintenance activities like,
- Adding RAM
- Adding CPU
- Any Housekeeping activities
- Able to write basic scripts
- Key Exchange between servers

· Help in change management - CR processes

· Other project related common activities w.r.t Marketplace, UAMS, Infra and PCF related activities.

Requirements

· 5-7+ years of hands-on experience working as in a production support environment

· Should have a solid technical skill with diversity of thought and creative solutions that are in the best interests of our customers globally.

· Thought leader in the group especially in the end-to-end solutioning.

· Experience in deploying application in a containerized environment using PCF.

· In-Depth OS experience (RHEL, Windows Server) with strong debugging, troubleshooting, and problem-solving skills.

· Hand-on experience with microservice and batch-based technologies and tools especially in deployment, monitoring and operations, such as, Elasticsearch, Grafana, OpenTelemetry.

· Strong working knowledge of modern development technologies and tools such Agile, CI/CD, Git, Terraform and Jenkin

· Hands on experience of MSSQL, Oracle and or other Big Data DB’s as well as hands on experience on ETL processes.

· Experience performing root cause analysis on internal and external data and processes to answer specific business questions and identify opportunities for improvement.

· Experience supporting and working with cross-functional teams in a dynamic environment.

Core technical competency required:-

· 5-7+ years of hands-on experience working as in a production support environment

· Hand-on experience with microservice and batch-based technologies and tools especially in deployment, monitoring and operations, such as, Elasticsearch, Grafana, OpenTelemetry.

· Strong working knowledge of modern development technologies and tools such Agile, CI/CD, Git, Terraform and Jenkin

· Linux; Unix Shell Scripting

· SQL, MariaDB/MySQL

· Preferably banking

· In-Depth OS experience (RHEL, Windows Server) with strong debugging, troubleshooting, and problem-solving skills.

Working Hours

· Normal office hours i.e. 9am to 6pm, however it is a 24x7 support and the support person needs to be on call

· Be available on weekends for Production deployment supports

WHAT’S ON OFFER

You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.

To submit your application, please apply online or email your UPDATED CV in Microsoft Word format to [email protected]. Your interest will be treated with strict confidentiality.

CONSULTANT DETAILS

Consultant Name: Preethi Kanthappan

Reg No: R1765546

Avensys Consulting Pte Ltd
EA Licence 12C5759

Privacy Statement: Data collected will be used for recruitment purposes only. Personal data provided will be used strictly in accordance with the relevant data protection law and Avensys' privacy policy.

We are looking for people, who are passionate about education and nurturing young children, to join our team!

Position available: Student Care Teacher to guide primary school children on English,Chinese, Math and Science.

Job Description

• Manage students and proactively respond to their developmental needs
• Ensure classroom discipline and safety of children at all times
• Deliver and present lesson content to children
• Provide guidance and supervision for Primary School children on the completion of daily homework and spelling
• Plan and prepare enrichment programmes/ activities with other teachers
• Regular liaison with parents regarding children's progress and behaviour
• Assist with other administrative tasks
• Make a difference to our students' developmental years

Requirements & Qualifications

• Possess genuine love to care and mentor children
• WSQ Student Care or qualifications in field of community & social services is an advantage
• Minimum 1 year of relevant working experience.
• Good communication skills and must be team player
• Great sense of responsibility

Interested applicants, please send in your resume. Do include your reasons of leaving, expected salary, last drawn salary and date of availability to commence work.

We seek your understanding that only shortlisted candidate will be notified. Thank you.

Our client is one of the leading players in the Education sector. They are looking for a Customer Service Executive to join their team, in hopes of developing the current high performing team. They are located in the Central - easily accesible.

Job Responsibilities:

• Handle daily emails and phone inquiries.
• Provide support, advice, and counseling to students.
• Manage graduation logistics, including payment checks and distribution of transcripts and certificates.
• Schedule and coordinate deferred mid-term tests.
• Arrange exam script viewing sessions for students.
• Explain transfer contracts to students.
• Organize orientations, LinkedIn workshops, and graduation ceremonies.
• Conduct class visits and manage ad-hoc projects or audits.
• Oversee administrative tasks, including attendance checks, student tracking, and course evaluations.

Requirements:

• Min Diploma in Business or other relevant equivalent field of study.
• Min 1 year of customer service experience, with confidence in attending to students' enquiries.
• Entry level is welcome, with prior customer service exposure is highly prefered.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.
EA License No. 19C9682
EA Reg. No. R22108850 (Chan Mun Mun)

Role Overview

The Systems Specialist is responsible for providing SME(Subject Matter Expert) support, which includes planning, installation and administration of organization's technology systems and infrastructure.

The System Specialist needs to collaborate with other IT professionals, stakeholders, and end-users to ensure the technology environment meets the needs of the organization.

The SME will play a critical role in providing consultation, configuring and optimizing various hardware and software components (on-premise Infra & Cloud Infra) to support the organization's business operations.

Responsibilities

• Provide technical consultation on migration or new implementation of Enterprise Systems.
• Manage or participate in new setup or upgrade of system infrastructure projects (both on-premise & cloud).
• Identify existing infrastructure best suited for on-premise & Cloud Infra.
• Develop and execute system migration plan for on-premise to Cloud (Public / Private Cloud).
• Define the Infrastructure build and operational standards for the infrastructure team
• Improve automation, and enhance monitoring, fault-tolerance, and scalability.
• Engage in major Incident Management calls which require the expertise from SMEs.
• Drive the team for Root Cause Analysis and problem management functions.
• Proficiency in understanding complex systems, anticipating problems, and identifying risk mitigation strategies will be crucial for the success in this position.

Requirements

• Minimum 7 years of experience in Virtual Servers (VM & HyperV) and Enterprise level IT Infrastructure Management.
• Minimum 3 years of experience in Microsoft Services with M365, Azure AD, SSO, MFA, and Cloud Computing (Azure & AWS).
• Strong knowledge and experience working with M365 Applications, Azure Active Directory, Power Automate, Server hosted in Azure, Veeam Backup configuration and Virtualization (VMware & HyperV).
• Knowledge and hands-on experience with Virtualization and Hypervisors is a MUST.
• Must have experience in managing and implementing large scale projects.
• Experience with installing and implementing VMware ESXi host, NSX, vCenter, setting up V-Motion, HA, DRS, SRM & VMware horizon.
• Knowledge in scripting for Windows Server OS (Powershell), Linux OS (Bash) in a virtual environment.
• Knowledge in System Architecture is a plus.
• Able to install Windows Servers and has good troubleshooting skills for Wintel systems, knowledge in hardening and securing of Wintel systems.
• Proficient and Subject Matter Expertise in various Operating Systems’ technologies such as RHEL, Windows Server with AD, GPO, DNS, DHCP and High Availability (Failover cluster).
• Advanced level of Administration of Working knowledge in SAN environment and storage space management from systems side.
• Certified Microsoft Azure Solutions.
• Knowledge in network concept would be an advantage.
• Knowledge in Cloud technologies below will be an advantage:

o Hands-on experience working on AWS.

o Hands-on experience with configuration management systems such as Terraform and Ansible.

o Hands-on experience with production deployments such as Kubernetes and automating provisioning with IaC best practices.

• Excellent written and verbal communication skills to convey technical ideas to both technical and non-technical audiences and contribute within a team environment.
• Independent and results-oriented.

Our client is a Science Industry. Due to their current expansion plan, they are looking for a Site Support Specialist (Inventory Management) to join their team, in hopes of developing the current high performing team. They are located in the West.

Job Responsibilities:

• Manage delivery of laboratory supplies (consumables, chemicals, reagents) from suppliers to customer stockrooms and points-of-use
• Perform goods receipt in ERP systems upon receiving supplies
• Monitor and adjust stock levels based on usage data, ensuring timely replenishment
• Conduct inventory checks to ensure products are within recommended levels and not expired
• Deliver supplies to customers' work areas reliably
• Provide site support for inventory management services as per customer requirements
• Maintain cleanliness and organization in stockroom and point-of-use areas

Requirements/Qualifications:

• ITE or Diploma in Science or related discipline
• Experience with ERP systems and logistics preferred
• Intermediate proficiency in Microsoft Office

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

R24122162 | LAI CHAI LI

WhatsApp: +65 90820021 (Kyler)

Email: [email protected]

• Salary : $2,500 - $3,300
• Location: Buangkok
• Working hours: 44 hours - perm 12 hours Night shift
• Monday - Sunday (4 days work week) 8pm to 8am

Job Responsibilities

• Plan and supervise the care of residents
• Develop and implement programmes and activities for the well-being of residents
• Put up monthly interview records for residents
• Ensure proper maintenance of the Home's equipment
• Ensure the cleanliness of the Home premises

Job Requirements

• Diploma in psychology , social work , counselling or relevant field
• Willing to work rotating shifts including night shift and weekends
• Training provided

The Supreme HR Advisory Pte. Ltd | 14C7279

Gan Kai Le | R23112683

Working Hours

Monday to Friday: 9am - 5pm

Responsibilities

• Open service RMA/IRMA for incoming jobs.

• Follow up and response to customer questions.

• Monitoring and follow up of overseas work status

• Raise purchase orders (service parts and 3rd party services)

Requirements

• Minimum Diploma in any discipline

• Able to prioritize work in a fast-paced environment.

• Possess good time management skillset.

• Fluent in English language.

• Excellent written and telephone communication skills.

• Experience in using Oracle/SAP systems

• Familiar in using Microsoft Office tools such as Excel is necessary.

Interested applicants, please email your updated CV to [email protected] or WA 97527630 for more information.

We regret to inform that only shortlisted candidates will be contacted.

EA Personnel No: R23116144

EA Personnel Name: Lim Ruo Yi, Rachel

Company Registration Number: Recruit Express Pte Ltd (99C4599)

Summary:

The L2 Support Analyst is responsible for providing production support for Cash Management and filtering/AML systems across the APAC region. The role requires independent troubleshooting, managing production issues, and coordinating with internal teams to ensure timely resolution.

The successful candidate will contribute to system monitoring, change management, and disaster recovery activities while working with teams across Singapore and India for 24/6 coverage.

Responsibilities:

• Troubleshoot and resolve complex production issues independently.
• Perform root cause analysis and manage follow-up actions to completion.
• Coordinate with internal teams and stakeholders to address production incidents.
• Manage user requests and incidents, providing timely resolutions.
• Support system monitoring and ensure adherence to disaster recovery procedures.
• Contribute to change management and problem management processes.
• Document operational procedures and contribute to team knowledge sharing.
• Continuously improve existing support processes for efficiency.

Requirements:

• Strong understanding of Java/J2EE, TIBCO, and COBOL platforms.
• Familiarity with UNIX/Linux/Windows environments and database performance tuning.
• Experience in payments local clearing applications and AML systems in the APAC region.
• Knowledge of ITSM tools (e.g., ServiceNow).
• Proven troubleshooting and debugging skills.

Qualifications:

• University Degree in Computer Science, Information Technology, or related fields.
• 3+ years of experience in L2 production support roles.
• ITIL certification is a plus.
• Strong communication and problem-solving skills.
• Experience with payments and AML systems in the financial services industry.

Job Description:

• Deliver prompt and efficient service to order processing via call centre hotline, email, sales order
• Perform accurate and prompt entry of orders in the system
• Ensure timely and accurate processing of orders received through the order hotline and email
• Ensure that critical information with regards to urgent delivery, special timing request are communicated and followed up with the delivery section till completion of delivery
• Ensure procedures for processing of item with sales restrictions, orders that require price approval and other principal specified requirements are strictly adhered to
• Provide admin support when necessary [e.g. filing, data entry, retrieval of documents, etc
• Any other duties assigned

Job Requirements:

• Minimum Diploma

Interested candidates do attach your resume to [email protected]

Attn: Angela Celeste Poh Li Ying (R2095367)

Recruit Express Pte Ltd (99C4599)

Working Location: East

Working Hours: Monday to Friday 8.30am – 5.30pm

Basic Salary: $2,390 per month

Work Period: Immediate till end October / November 2024 (subject to further extension based on performance)

Job Responsibilities:

• Manage incoming enquiries over the phone (No sales involved)

Requirements:

• Only Singaporeans.

• GCE O Levels and above

• Training will be provided

• No prior experience is required.

Interested candidates, please forward a copy of your resume to: [email protected]

We regret to inform that only shortlisted candidates will be notified.

Justin Lee
Registration No: R22107715
APBA TG Human Resource Pte Ltd
EA License: 14C7275

Job Description

• Provide customer service and attend to our product inquiries at showroom
• Knowledge of showroom developments & design
• Maintain CRM System
• Follow up on sales enquires provided by the company
• Face to face presentation our products samples to customers
• Understand customers’ requirement to able to negotiate on price and other details to ensure high closing rate
• Provide after sales service such as managing of orders such as requesting of required samples from customers, working with internal team for visuals/mock up samples, update customers on delivery and handle any rectification of quality issues
• Maintain good relationship with potential and existing customers
• Sales order processing & scheduling, prepare Quotation and report
• Coordinate & support sales team
• Coordinate with store on inventory
• Any other duties which may be assigned by the immediate supervisor/manager from time to time.

Job Requirements

• Good communication skills.
• GCE 'N' level or its equivalent.
• Minimum 1-year work experience.
• Training to be provided
• Pleasant personality and team player.
• Extremely self-motivated, result orientated and pro-active.
• We regret to inform that only shortlisted candidates will be contacted.
• Part-time candidates are welcome to apply.

Job Highlights

• Able to work weekends
• 5.5days work week rotating shift – less than 44hrs work week (must commit to both Sat and Sun)
• Career growth opportunity

12 months contract with leading bank in Singapore, located in Habourfront

The Job

APAC Equities Trade Control is responsible for managing the trade capture, reconciliations, lifecycle management, corporate actions and client servicing for Equity Swaps, Equity Executions and Equity Derivative businesses. The products covered are Listed and OTC products in Equity/Equity derivatives across all APAC markets.

Responsibilities

• Provide consistently stellar operational support for derivative/swaps/cash products.
• Support the Sales and Trading Desks by investigating, resolving issues and enquiries.
• Utilize critical thinking/problem solving skills to provide timely resolutions to client issues and breaks.
• Work closely with wide range of stakeholders both within operations and outside of operations such as compliance, credit, sales, trading, legal, risk, technology.
• Exhibit proactivity to improve process and enhance controls to mitigate operational risk to the firm
• Strong individual contributor but must be an active team player to achieve collective goals.
• Manage ad-hoc projects and liaise with both internal/external counterparts in different regions.

The Talent

• Degree in Business Management/Finance or any other relevant fields
• Knowledge of financial markets with experience in Trade Support for equities derivative/swaps/cash products.
• Possesses understanding of Equity/Equity Derivatives Trade Life Cycle/Corporate Actions.
• Proficiency in MS Product Suite i.e. Excel, Word etc. is essential
• Bloomberg, Reuters and corporate action processing knowledge preferable
• VBA, SQL, Macros, Alteryx programming skills preferable
• Risk & Control focused; Understands Risk and potential P&L impacts of processes.
• Able to envisage front-to-back flows with understanding of impact

Next Steps

• Drop your resume and contact us to follow-up, or send your resume to [email protected]
• Email Topic: Apply Equities Trade Support Analyst
• Only shortlisted candidates will be contacted

Executive Summary

Smart IMS Inc provides Digital technology & Cloud transformation services, Application & Infrastructure Management Services, Unified Communications and Insurance implementation services to customers across the Americas, Europe, Middle East, and Asia-Pacific regions. As the trusted technology and business partner of leading MNCs, including Global Investment Banks, Smart IMS is also a Microsoft Gold Certified Partner, Oracle Platinum Partner and AWS MSP Partner.

We are looking to hire an Equities Client Solutions Support Specialist to support our client in Singapore which is a top global investment bank.

Key Responsibilities:

• Deliver 1st and 2nd line support for Equity Derivatives and Delta1 Trading.
• Support and maintain production environment to ensure availability of critical services for daily operations of business. Partner with the global support teams, infrastructure and development teams to ensure quality support to our end users.
• Being the gatekeepers for the production environment, ensure all changes are understood and scheduled appropriately to maintain integrity of the services while implementing upgrades or new deployments (including emergency deployments) that are critical for business.
• Provide techno-functional expertise to produce and promote maintainable and quality solutions, which includes documenting system behavior, procedures and support run books.
• Report & escalate incidents to the appropriate chain of command with focus on business and technology communications to end users and senior management.
• Prioritize and troubleshoot functional issues in a complex financial environment, with various applications and architecture regionally and/or globally. Liaise with development and infrastructure and teams for efficient resolution of production issues.
• Carry out post incident review with development and infrastructure teams to ensure that the issue has been permanently resolved and to identify value add items. Respond to end users within timeframe dictated by the severity of the problem, and document and track the response.
• Provide continual service improvement of supported applications by managing and categorizing production alerts and reporting repeated issues.
• Focus on Operational Excellence - Automate recurrent tasks for continual service improvement and creation of resource bandwidth.
• Build and maintain relationships with business users and other stakeholders
• Work with BCP coordinators to perform disaster recovery exercises and assist with audits when called upon.

Key Requirements

• 3 - 5 years production support experience in Financial Services sector with exposure to Trading floor users
• Functional knowledge for Equity and Derivatives products including Pricing, Risk, PL calculation and trade lifecycle for supporting standard processes across Front and Middle Office.
• Excellent written and oral communication skills with ability to tailor messages to wide variety of people and functions across Technology and Business.
• Proficiency with troubleshooting principles and incident resolution for complex systems.
• Knowledge of ITIL principles with experience on relevant tools.
• Team player, client-focused and able to work independently in a time sensitive trading environment.
• Proactive, has initiative, diligent, hardworking. Willing to learn.
• Degree level qualifications in computer science, engineering or science based discipline.
• Strong technical background with hands-on experience in relational databases, Oracle SQL, PL/SQL, UNIX, Shell scripting and Middleware.
• Experience with ITRS monitoring, Java VM, and scheduling tools (Autosys, Cron).
• Knowledge of scripting or programming languages (Shell, Python) and source-control management systems (Git).
• Experience with analytics, automation and provisioning tools (Splunk, Elastic Stack, Ansible) and Networking.
• ITIL certification

If you are a Field Service professional looking to advance your career in the service space, Emerson has an exciting role for you! Based in Singapore, the Field Service Engineer will be in-charge of site walks and site implementation for Valve Connected Services (VCS) job.

In this Role, Your Responsibilities Will Be:

· Analyze weekly VCS data and generate monthly report for customers.

· Participates in site survey and site implementation for all valves relating initiatives.

· Perform diagnostic and troubleshooting for valves and control instruments at site for customers.

· Conducts valve repair work both in-house and at customers’ site when required.

· Works with other teams within Final Control Group for customer reports generation on root cause analysis.

· Takes initiative to identify opportunities at site to create Sales leads for Emerson products, services, and solutions.

· Ensures compliance of workplace safety rules, including but not limited to the usage of a personal protective equipment, if provided to you, while working; not involve in any unsafe or negligent act that may endanger peers or oneself; reporting unsafe work conditions and providing suggestions to improve safety/ health at work, as needed.

Who You Are:

You quickly and decisively take action in fast-changing, unpredictable situations. You encourage others to learn and adopt new technologies. You anticipate customer needs and provide services that are beyond customer expectations.

For This Role, You Will Need:

· At least 5 years of related experience, preferably in instrumentation, process, or service industry.

· Good knowledge on control valves, control, and instrumentation.

· Aggressive in building a strong rapport with customers, vendors, and internal associates.

· A team player with strong problem-solving skills and task oriented.

· Able to travel on short notice.

Preferred Qualifications that Set You Apart:

· Diploma in Mechanical / Instrumentation Engineering.

· Experience in a service operation or maintenance (mechanical and electrical) is a plus.

Please submit your application on or before 22 September 2024.

Our Offer To You:

By joining Emerson, you will be given the opportunity to make a difference through the work you do.

Emerson's compensation and benefits programs are designed to be competitive within the industry and local labor markets. We also offer a comprehensive medical and insurance coverage to meet the needs of our employees.

We are committed to creating a global workplace that supports diversity, equity and embraces inclusion.

We attract, develop, and retain exceptional people in an inclusive environment, where all employees can reach their greatest potential. We are dedicated to the ongoing development of our employees because we know that it is critical to our success as a global company.

We have established our Remote Work Policy for eligible roles to promote Work-Life Balance through a hybrid work set up where our team members can take advantage of working both from home and at the office.

Safety is paramount to us, and we are relentless in our pursuit to provide a Safe Working Environmentacross our global network and facilities.

Through our benefits, development opportunities, and an inclusive and safe work environment, we aim to create an organization our people are proud to represent.

Our Commitment to Diversity, Equity & Inclusion

At Emerson, we are committed to fostering a culture where every employee is valued and respected for their unique experiences and perspectives. We believe a diverse and inclusive work environment contributes to the rich exchange of ideas and diversity of thoughts, that inspires innovation and brings the best solutions to our customers.

This philosophy is fundamental to living our company’s values and our responsibility to leave the world in a better place. Learn more about our Culture & Values and about Diversity, Equity & Inclusion at Emerson.

If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: [email protected].

• MNC
• Industry Leader
• Permanent Position
• Proven customer service experience, preferably within Food industry

Our client, a leading quality food provider and wholesaler, is looking for suitable talents to join their growing business as Customer Service Executive (Korean Speaking).

RESPONSIBILITIES:

• Responding promptly to customer inquiries
• Processing and coordinating customers’ orders, forms, applications, and requests
• Ensure customer satisfaction and provide professional customer support
• Communicating with customers through various channels
• Communicating and coordinating with various internal staff and stakeholders as necessary pertaining to customers’ orders, enquiries etc
• Good understanding and knowledge of company’s products
• Generates and processes new sales leads as necessary
• Update of product item code in the company’s system and expiry date management of products
• Compile and generate various monthly reports for the sales team

REQUIREMENTS:

• Diploma in Business, Supply Chain or any relevant disciplines
• Minimum 1-2 years' experience in customer service, preferably within the food industry
• Positive attitude and customer service minded
• Proficient in Microsoft Office applications (Excel, Words)
• Business level Korean language proficiency is required to liaise with Korean-speaking customers.

OTHER INFORMATION:

• Location: North
• Working hours: Monday to Friday + Alternate Saturday half day
• Salary: Salary will commensurate according to experience & qualifications.
• The Company strives to achieve employee satisfaction and provides a conducive working environment, attractive incentives, and remuneration to all staff.

HOW TO APPLY:

Interested candidate, please submit your updated resume in MS WORD Format to Florence Pang Rou Jing (R23118044) :

Email – [email protected]

or reach out to your Friendly Consultant, Florence at WhatsApp 8655 6810 (text message only) for a confidential discussion.

Please click “Apply Now” button to submit.

Please indicate the below information in your resume:

• Current & Expected salary

• Reason(s) for leaving

• Availability to commence work

YOUR SUCCESS IS OUR ACHIEVEMENT!

Notice:

We regret that only short-listed candidates will be notified. All applications will be treated with the strictest confidence. By submitting any application or resume to us, you will be deemed to have read & agreed to the terms of our Privacy Policy, and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration, and for our marketing EDMs which you may opt out by unsubscribing in the mailer. You may refer and access our website at www.achievegroup.asia/privacy-policy/ for more information.

Cessation of Collection of full NRIC Numbers:

In compliance with the Personal Data Protection Act and commitment to protect candidates’ personal data, Achieve Group will cease to collect, process or use full NRIC numbers during our screening and job application process.

Kindly ensure your resumes provided to us does not contain your full NRIC number and full home address during your job application.

Our client is a well-established MNC, market leader in the 3PL Logistics industry. Due to their current expansion plan, they are looking for Customer Service Manager to join their Customer Service team, in hopes of developing the current high performing team. They are located in the East - easily assessible.

Responsibilities:

• Oversee the daily operations of export customer service.
• Collaborate with various departments within the airfreight division to optimize procedures and minimize inefficiencies.
• Lead the implementation of new business initiatives. Comprehend customer needs and spearhead business implementation efforts.
• Foster a culture of continuous improvement and collaborate with stakeholders to ensure employees receive the necessary training to excel in their roles and achieve operational excellence.
• Conduct annual performance reviews for the team.
• Maintain records of team training activities.

Requirements:

• Min Diploma
• Min 5 years of team management experience
• Strong communication and interpersonal skills required.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

Roles & Responsibilities:

• Perform receptionist tasks such as greeting customers, scheduling of appointments, handling queries & complaints via phone, email or general correspondence.
• Maintain a high degree of patient care at the clinic, ensuring that patients have the best experience possible.
• Manage office supplies such as dental products, stationery, equipment and furniture.
• Ensure clinic operations run smoothly. Liaise with appropriate vendors/departments to resolve any issues.
• Submit dental claims via CHAS, Medisave and Dental Insurance portals.
• Perform administrative duties such as maintaining clinic records, fill out clinic forms, and file timely reports.

Requirements:

• Experience in customer service or reception duties (preferred)
• Possess good communication skills
• Applicants with no experience working in dental clinic operations but are willing to learn are welcome to apply
• Career returnees are welcome to apply
• Must be able to work on at least one weekend (Sat or Sun)

Benefits:

• Work-life balance - 5-day work week with no night shifts
• Annual leave
• Medical and dental benefits
• Premium corporate wellness membership
• Located near MRT station
• Career growth with structured training opportunities

Established in 2001, Nanyang Institute of Management ("NIM") is a forward-looking premier education provider in the region. At NIM, we focus on "Nuturing Today for Tomorrow" with a student-centric culture that places learning needs above all else. We pride ourselves on the ability to offer an environment that is geared towards achieving academic and teaching excellence while nuturing our students as a whole.

We have an exciting career opportunity for the position of Student Service Executive and invite talented individuals to join us in our mission.

Job Description:

· Administer students’ admission, withdrawal, course completion, attendance tracking and payment processes.

· Manage front desk and attend to walk-in customers, students’ enquiries, feedbacks, complaints and requests.

· Attend to email, phone enquiries pertaining to courses.

· Co-ordinate various school admin matters between different departments.

· Provide assistance to Head of School and Lecturers when needed.

· Assist in ad-hoc department responsibilities such as marketing workshops and outreach, Student Orientation, Graduation Ceremony etc. when such needs arises.

· Support other duties assigned by the department manager.

Job Requirements:

· Minimum Diploma or full GCE ‘A’ level holder.

· Preferably 1-2 years relevant working experience in an academic institution.

· Good track record in service industry, passionate about customer service and achieving excellence in customer satisfaction

· Good interpersonal and communication skills, both verbal and written

Our client is a Global Manufacturing MNC, one of the leading players in the Oil & Gas servicing sector. Due to their current expansion plan, they are looking for a Customer Support Specialist (Inside Sales Support) to join their team, in hopes of developing the current high performing team. They are located in the West.

Job Responsibilities:

• Assisting in acquiring and developing Company’s products.
• Manage in generating and processing of sales order schedules.
• Regularly engage/communicate with customers for sales.
• Offering consistent and efficient post-sales support to customers.
• Manage daily operations and orders in hand by liaising/cooperate with other departments.
• Responsible for the creation of necessary service manuals and procedures documentation by coordinating with the service department and customers to ensure timely availability.
• Acquiring technical information, drawings and data as needed.
• Coordinating with marketing team on customers’ needs.
• Active participation in meetings (e.g production and sales order review).
• Any other duties as assigned.

Requirements:

• Min Diploma or Degree in Business or other relevant equivalent field of study.
• Min 3 years relevant experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

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WE ARE HIRING !! Apply now and make a difference.

Role: L3 Production Support

Job Requisition Number: JRINGSMDS

Job Level: 10 years of relevant experience (L4)

Location: Singapore

Below are the service provisions and responsibilities of the Personnel(s) as may be directed by the Customer from time to time.

• To be involved in Banking application's production level L3 support including WMS application.
• Responsible for liaising with the production support team for incidents reported, provide investigation and coordination with vendor, tester, user and L1/L2 team to identify root cause and fix/improvement.
• Manage and review testing scope with testing team. Support testing of fixes and implementation to production.
• Manage and review vendor fixes and support PI
• Investigate Ctrl-M batch job failures and provide workarounds upon failure
• Proactively monitor production PBI for closure.
• The role will require this activity to be performed on an end to end basis, across functional domains and technologies experience to handle BAU L3.
• Support includes middleware patching , OS Patching and certificate renewal support.

Please forward your resume in MS word format to [email protected] and

[email protected]

Please refer your friends for any IT openings as we have various positions.

Please do not send PDF Format Resume . Send the following details

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

5. Current Location

Job Responsibilities:

• Ensures highest standard of service delivery to our customers.
• Monitor and respond to incoming calls/emails/social media platform/written correspondences
• Maintains confidentiality of the Bank’s customers and data.
• Identifies and resolves customer issues and enquires received via calls/mail/emails/social media platforms completely, accurately within the committed turnaround time and in accordance with Department standards to ensure calls handle accuracy and operational effectiveness
• Educates the customer about the Bank’s products and services and directs them toward available resources for self-help.
• Resolves customer complaints and problems to the satisfaction of the customer, and completes accurately the necessary documentation of complaints, issues and subsequent solutions.
• Ensure group compliance & control standards are observed and met in the execution of customers’ transaction requests
• Uses technology and system tools as directed and within established guidelines.
• Ensures knowledge is up-to-date by participating in individual and team trainings, meetings and reading the information posted in the Contact Centre’s knowledge management system.
• Keeps abreast with current issues in the banking environment and competitors’ innovations.

Job Requirements:

• Experience in Call Centre, Banking or Customer Service (calls and correspondents) environment will be an advantage.
• Possess a positive mindset with a “CAN-DO” attitude and passion to deliver quality customer service.
• Possess a pleasant voice, excellent comprehension, communication, interpersonal skills and work etiquette.
• Possess good command of written and spoken English.
• Good analytical skills; passion for working and is good in working with numbers.
• Resourceful, proactive, results-driven, attentive to details and a good team player who likes to work in a fast-paced changing environment.
• Passion for working, responsible and with good working attitude.
• Proficient in PC skills including MS Office applications.

Our client is a Non Profit Organization (NGO). They are looking for an Assistant Head of Research Centre to assist their team for the next phase of their business. They are located in Central, easily accessible.

Responsibilities of Assistant Head of Research Centre:

• Guide junior team members in researching Singapore’s unmet needs and oversee value proposition presentations for donors and stakeholders.
• Summarize and present research insights clearly for non-research audiences.
• Initiate and manage research projects aligned with organization’s philanthropic goals.
• Collaborate with external researchers to address key unmet needs.
• Ensure research findings inform donor engagement and grant-making.
• Stay updated on sector trends and share knowledge with the team.

Requirements:

• Postgraduate qualification in research for Social Science related studies
• Min 6 to 8 years of working experience in similar industry is highly prefered
• Strong in research paper writing and presentation skills

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R22108850 (Chan Mun Mun)