Our client is a US MNC, market leader in the Technology industry. They are looking for an IT Support Engineer to assist their IT team for the next phrase of their business. They are located in Central – easily accessible. This IT Support Engineer would be responsible for :

• Regularly sync up with the team to discuss priorities, projects, tasks, and assignments.
• Adhere to technical procedures established by the department, ensuring standards are maintained consistently.
• Offer prompt and accurate solutions to assigned tasks or issues.
• Follow protocols for onboarding and offboarding.
• Maintain and update asset inventory as needed.
• Use administrator access responsibly.
• Keep teammates informed about important decisions or concerns through regular communication.
• Employ empathetic and appropriate language when providing support and addressing colleagues; maintain professionalism.

Job Requirements:

• Diploma / Degree in IT
• Minimum 3 years of relevant experience
• Comfortable to work outside of office hours

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.
We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.
EA License No. 19C9682
EA Reg. No. R21101676 (Ng Zhi Qing Alethea)

The Write Connection (TWC) specialises in English and Writing classes for primary and secondary level students. We comprise over 100 professionals dedicated to one mission: to nurture generations of critical yet compassionate thinkers. We are committed to delivering first-class and well-rounded English enrichment to our customers.

Our Customer Service Officers (CSOs) set the standard for excellence, delivering premium service to our customers. As a CSO, you'll thrive in providing support, using your product knowledge and effective communication to surpass customer expectations. Join our team in fostering a culture of excellence and teamwork. Apply today for a rewarding career opportunity!

Job Responsibilities

• Delight our customers by providing outstanding service and support to boost their satisfaction.
• Be the problem-solving hero! Address customer inquiries promptly, resolve issues effectively, and escalate when needed for speedy resolutions.
• Master our tools and systems to efficiently manage and track customer interactions, ensuring accuracy and timely responses.
• Become an expert on our exciting programs and confidently promote them to our valued customers.
• Keep the positivity flowing! Maintain a cheerful and professional demeanor during all customer interactions.
• Go above and beyond to exceed customer expectations and elevate our service quality.
• Stay in the know! Stay updated on our latest programmes and marketing initiatives to share exciting news with our customers.
• Team up for success! Collaborate with your awesome teammates to share insights and best practices for delivering exceptional customer service.
• Be a changemaker! Look out for opportunities to enhance our customer service processes and procedures.
• Listen and lead! Actively listen to customer feedback and share valuable insights to enhance our service delivery.

Work Hours

As our Customer Service Officer, you'll enjoy a 5-day work week, including a weekend. Here's what your typical week looks like:

• Weekdays: 12.30pm to 9.30pm (inclusive of one-hour meal break)
• Saturday or Sunday: 8.30am to 6.30pm (inclusive of one-hour meal break)
• You'll also get one weekday off and one weekend off each week
• Engaging 2-hours (+/-) team meeting weekly, to brainstorm and collaborate.

Work Location

Experience the excitement of working in various locations! Your work location may vary based on operational needs, but rest assured, we've got your preferences covered. We'll consider your preferred centers when deciding your final deployment.

Job Requirements

• Minimum GCE 'O' levels qualifications
• Minimum of 1 year of work experience in customer service-related roles, preferably within enrichment centres
• Proficient in MacBook and G-Suite applications (e.g., Drive, Gmail, Docs, and Sheets)
• Strong communication skills in English (both spoken and written) with keen attention to detail
• Demonstrates effective and efficient customer service abilities
• Exhibits strong work ethics, including integrity, professionalism, and commitment to excellence
• Positive and professional demeanour with strong listening abilities
• Capable of working independently while also being a team player
• Willingness to work at different centres as needed based on operational requirements

What we offer:

• Attractive remuneration
• Performance-based incentives.
• Opportunities for professional development and growth within the company.
• You will work in a dynamic and supportive environment that values innovation, collaboration, and a commitment to excellence in education.

Staff Benefits:

• Comprehensive Medical and Dental benefits
• Birthday and Marriage leave
• Flexi Leave upon 1 year of service.
• Fully-stocked Pantry
• Monthly Birthday celebration
• Team Bonding Activities
• Exclusive Staff discount for TWC lessons (50% off course fee for children of staff)
• Exclusive Staff discounts with various participating merchants

The Write Connection (TWC) specialises in English and Writing classes for primary and secondary level students. We comprise over 100 professionals dedicated to one mission: to nurture generations of critical yet compassionate thinkers. We are committed to delivering first-class and well-rounded English enrichment to our customers.

Our Customer Service Officers (CSOs) set the standard for excellence, delivering premium service to our customers. As a CSO, you'll thrive in providing support, using your product knowledge and effective communication to surpass customer expectations. Join our team in fostering a culture of excellence and teamwork. Apply today for a rewarding career opportunity!

Job Responsibilities

• Delight our customers by providing outstanding service and support to boost their satisfaction.
• Be the problem-solving hero! Address customer inquiries promptly, resolve issues effectively, and escalate when needed for speedy resolutions.
• Master our tools and systems to efficiently manage and track customer interactions, ensuring accuracy and timely responses.
• Become an expert on our exciting programs and confidently promote them to our valued customers.
• Keep the positivity flowing! Maintain a cheerful and professional demeanor during all customer interactions.
• Go above and beyond to exceed customer expectations and elevate our service quality.
• Stay in the know! Stay updated on our latest programmes and marketing initiatives to share exciting news with our customers.
• Team up for success! Collaborate with your awesome teammates to share insights and best practices for delivering exceptional customer service.
• Be a changemaker! Look out for opportunities to enhance our customer service processes and procedures.
• Listen and lead! Actively listen to customer feedback and share valuable insights to enhance our service delivery.

Work Hours

As our Customer Service Officer, you'll enjoy a 5-day work week, including a weekend. Here's what your typical week looks like:

• Weekdays: 12.30pm to 9.30pm (inclusive of one-hour meal break)
• Saturday or Sunday: 8.30am to 6.30pm (inclusive of one-hour meal break)
• You'll also get one weekday off and one weekend off each week
• Engaging 2-hours (+/-) team meeting weekly, to brainstorm and collaborate.

Work Location

Experience the excitement of working in various locations! Your work location may vary based on operational needs, but rest assured, we've got your preferences covered. We'll consider your preferred centers when deciding your final deployment.

Job Requirements

• Minimum GCE 'O' levels qualifications
• Minimum of 1 year of work experience in customer service-related roles, preferably within enrichment centres
• Proficient in MacBook and G-Suite applications (e.g., Drive, Gmail, Docs, and Sheets)
• Strong communication skills in English (both spoken and written) with keen attention to detail
• Demonstrates effective and efficient customer service abilities
• Exhibits strong work ethics, including integrity, professionalism, and commitment to excellence
• Positive and professional demeanour with strong listening abilities
• Capable of working independently while also being a team player
• Willingness to work at different centres as needed based on operational requirements

What we offer:

• Attractive remuneration
• Performance-based incentives.
• Opportunities for professional development and growth within the company.
• You will work in a dynamic and supportive environment that values innovation, collaboration, and a commitment to excellence in education.

Staff Benefits:

• Comprehensive Medical and Dental benefits
• Birthday and Marriage leave
• Flexi Leave upon 1 year of service.
• Fully-stocked Pantry
• Monthly Birthday celebration
• Team Bonding Activities
• Exclusive Staff discount for TWC lessons (50% off course fee for children of staff)
• Exclusive Staff discounts with various participating merchants

We are hiring Contract Clinic/Dental Assistants to be outsourced to various healthcare organisations.

Many vacancies available!

Job Scope:

• Basic preparation of patient for aesthetics procedures
• Assist doctor during facial procedures & treatments
• Assist doctors in patient assessment, examination, diagnosis and treatment
• Handle receptionist work and answer patient walk-in and phone enquiries
• Maintaining high service standards
• Other ad-hoc duties as assigned

Requirements:

• Can commit to at least 3 – 6 months
• Candidates with prior experience in healthcare sector will be preferred

Apply now by sending your resume to [email protected],

or call Jeff Yeo at 6736 3280 for more enquiries.

We regret to inform you that only shortlisted candidates will be notified.

Jeff Yeo | Outsourcing Team | EA License Number: 99C4599

Recruit Express Pte Ltd Company Reg. No. 199601303W

Job Description

• Handling of incoming requests/enquiries from customers via telephone, email, online chat, or any platform to provide support and information on buffet menu or service.
• Uses knowledge of buffet order, or other assigned area of expertise to answer inquiries or to forward to the appropriate staff.
• Maintains customer accounts and records of customer interactions with details of inquiries, complaints, or comments.
• Resolves problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or servicing; following up to ensure resolution.
• Liaise with delivery team to address customer request and concerns with regards to delivery.
• Performing general administrative tasks
• Performs other related duties as assigned.

Requirements

• High school diploma or equivalent.
• Communication skills - ability to communicate to all organisation levels in English & Mandarin to communicate with Mandarin speaking counterparts.
• Customer service experience required.
• Excellent communication skills including active listening.
• Knowledge of, or ability to learn, product, service, or area of customer service specialization.
• Able to work on weekend and public holidays (when necessary)
• 5 days work week with rotating shift, have to cover one weekend per month
• Attractive incentives

1. Planning for Day-to-Day Operations

1.1. Plan the daily engineer schedule to optimize efficiency and productivity.

1.2. Coordinate the exchange of spare parts from respective principal brands to support repair and maintenance activities.

1.3. Monitor and track support cases logged daily, ensuring timely resolution and customer satisfaction.

2. Working Independently and Multitasking

Ability to work independently and handle multiple tasks simultaneously. Training and guidance will be provided by experienced staff to support these activities.

3. Basic IT Skills

Utilize basic IT skills to work with MS Office and email software for documentation and communication purposes.

4. Call-Center Experience

Preference for candidates with some call-center experience, which includes answering and logging support calls. This experience can be beneficial for effective communication with customers and issue tracking.

5. Work Experience

Candidates should have at least 2 years of working experience, preferably in similar positions, to demonstrate their ability to handle the responsibilities of the role effectively.

Work Location: Bedok South Road

• Location: Central & West
• Salary: $2400 -$2700
• Duration: 1 year contract (Extendable)
• Mon- Fri 8.30am to 6.00pm

Responsibilities

• Provide on-site support various teams within organization
• Provide on-site frontline concierge service
• Provide on-site support for room and AV/IT systems management
• Support with provision of office supplies and employee indents through vending and parcel locker machines at the three primary locations when needed.
• Provide administrative and operational support for the daily topping up and up-keeping of pantries located at various floors across three primary locations.
• Manage the daily operations of the gym, including timely follow-ups on any maintenance works required to the infrastructure.
• Provide administrative support and content to drive the monthly promotion
• Provide administrative and operational support to plan, organise and conduct up to two monthly complimentary employee-related initiatives to improve employee productivity across the three buildings, such as sourcing and deployment of food trucks.
• Provide on-site wayfinding/assistance (e.g. lost-and-found) for public visitors at the Public Concierge, the proposed manpower will escalate the service requests/status enquiries/feedback to the middle office via the Employee Relationship Management System (ERMS) for case resolution
• Provide logistics and AV support for events organised within the three primary locations when needed.

Requirements

• Diploma in Business Management or relevant discipline
• Good knowledge of Microsoft Office software/applications (e.g. Excel) will be advantageous

• Supervises and controls the quality and operations of the center.
• Provide leadership and guidance to the staff, promoting a welcoming, positive, and supportive environment within the center.

Requirements:

• Diploma and above
• At least 2 years of experience in student care.
• Proficient in content knowledge for homework guidance.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604

Our client is a Singapore based Scientific and Medical devices provider with presence in Southeast Asia region. Due to their current expansion plan, they are looking for a Sales Coordinator to join their Sales Team, in hopes of developing the current high performing team. They are located in the South area – easily accessible.

Duties of Sales Coordinator:

• Assist Sales & Marketing teams with administrative and marketing tasks.
• Prepare quotations, track sales orders, and assist with tender processes.
• Generate reports and manage databases.
• Support customer relationship building and maintenance.

Requirements:

• Diploma in any field
• 1 - 2 years of relevant experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

• Ensure compliance with licensing requirements and health and safety regulations at all times.
• Provide leadership to staff to ensure seamless daily operations.
• Communicate regularly with parents, students, and community members.

Requirements:

• Diploma in Early Childhood and Education or equivalent
• At least 3 years of leadership experience in childcare/preschool setting.
• Excellent communication skills for interacting with students, parents, teachers, and community members.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at

www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604

NCS is the leading technology services firm that operates across the Asia Pacific region in over 20 cities, providing consulting, digital services, technology solutions, and more.

We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact for our communities, partners, and people. Our diverse workforce of 12,000 has delivered large-scale, mission-critical, and multi-platform projects for governments and enterprises in Singapore and the APAC region.

We’re searching for a Service Operation Manager to be part of our diverse team of talent here at NCS!

If you believe in going above and beyond, embodying excellence, and bringing people and technology together like never before, we would love to have a conversation with you!

What we seek to accomplish together:

• In partnership with the NCS Solution Manager / Solution Architect / Service Delivery Manager, formulate and execute strategies to accelerate customer outcomes through NCS Professional Services engagements.
• Educate customers on the value proposition of NCS portfolio of solutions & services.
• Represent NCS Infrastructure (Day 1 & 2) Delivery Team for pre-sales architectural discussions and design workshops with customers and understand customer’s technical requirements.
• Develop Professional Services project proposals and SOWs, and work with NCS CSU account managers to develop detailed task plans, effort estimates, and delivery timelines.
• Guide and manage the delivery of strategic professional services engagements.
• Build deep relationships with senior technical individuals within customers to enable them to be NCS Professional Services advocates.
• Capture and share best-practice knowledge, sales and delivery content amongst the SMO Professional Services community.
• Designing, building, and operating agency specific or cluster level IT infrastructures.

A little about you:

• 10+ years of experience in infrastructure architecture, database architecture, applications, and networking.
• Working knowledge of software development tools and methodologies.
• Customer / User facing skills and experience within customer’s environment, driving discussions with senior personnel regarding trade-offs, best practices, project management and risk mitigation.
• Hands-on experience leading the deployment of technology infrastructure of network, compute, storage, and virtualization experience.
• Experience with Public Sector IT compliance and risk management requirements.
• Broad enterprise systems experience including SAP, Oracle, MSFT and custom Java/.NET applications.
• A proven track record of managing and delivering large-scale enterprise IT projects.
• Demonstrated ability to adapt to new technologies and learn quickly.

about the company

Our client is a renowned leader in the data center industry. With a strong global footprint, they’re looking for site engineers to join their dynamic teams for their data centers in Singapore. This role will be a 12 hours shift role.

about the job

• Be responsible for the efficient monitoring of all building operations including mechanical and electrical equipment, emergency generators, BMS, fire/lift safety systems and other associated equipment.
• Conducting routine, ongoing assessment of the building systems operations.
• Perform regular tests and rounds and analyze data to ensure smooth and proper operations of all equipment.
• Perform preventive maintenance on all building equipment.
• Work on building management programs for a mission critical facilities environment.

job requirement

• Degree/diploma in Engineering
• Willing to work 12 hour shift (8am to 8pm/8pm to 8am) (shift allowances applicable)
• Possess hands on electrical/mechanical engineering experience
• Possess experience with mission critical facilities operating equipment/systems (i.e. UPS, HVAC, lift/fire safety systems, generators etc.)

If you are interested in the position, kindly apply directly or send your resume to [email protected].

Please include your availability, expected salary and reason for leaving your current job.

We regret that only shortlisted candidates will be contacted.

EA: 94C3609 / Reg: R21103172

Job Description:

• Oversee the residents on a daily basis; manage the welfare, discipline, and safety within the institution
• Able to establish appropriate and guiding relationships with residents and be good role models
• To be attentive and look into the well-being of residents by being available and accountable for their whereabouts when on duty
• To participate actively and take ownership of any additional primary/secondary portfolios assigned
• Ensure the safety and security of premises

Job Requirements:

• Min O level and above

Interested candidates do attach your resume to [email protected]

Attn: Angela Celeste Poh Li Ying (R2095367)

Recruit Express Pte Ltd (99C4599)

Job Description:

• Oversee the residents on a daily basis; manage the welfare, discipline, and safety within the institution
• Able to establish appropriate and guiding relationships with residents and be good role models
• To be attentive and look into the well-being of residents by being available and accountable for their whereabouts when on duty
• May run small group programs with residents
• To provide close supervision and maintain the residents' discipline in accordance with the daily programmes
• Ensure all records, documentations and correspondence are updated promptly and filed accordingly

Job Requirements:

• N/O levels or Diploma

Interested candidates do attach your resume to [email protected]

Attn: Angela Celeste Poh Li Ying (R2095367)

Recruit Express Pte Ltd (99C4599)

JOB SUMMARY

Assist Managers to ensure that daily operations are run smoothly. Ensure all telephone enquiries are handled professionally with proper telephone etiquette in line with our Operating Procedures. Ensuring all GRAs are well trained and to be readily groomed for the next position.

JOB DUTIES AND RESPONSIBILITIES

1. Manages internal and external phone calls.
2. Receives and transfers calls to respective extensions and rooms.
3. Assisting and providing General Information enquiries for callers.
4. Ensure task(s) on checklists are completed by respective shift.
5. Assisting guests with overseas / outgoing phone calls.
6. Ensure all Rooms Reservations follow-ups are done.
7. Ensuring all guests’ complaints and feedback are raised and updated accordingly.
8. First responder for Mobile Chat / Pre Arrival Request / CEC Cases / General Emails
9. Responsible for coaching and counseling of the GRAs. New hired GRA will be attached for the first 3 months and GRO will act as a ‘Buddy’ to the new GRA.
10. To supervise emergency and evacuation procedures.
11. Additional task like the following:
    - In charge of Upselling & Upselling Training for In-Room Dining / Rooms
    - To provide department training daily for associates

12. Maintain effective service in line with the Hotel’s Corporate Image
- Company’s Grooming Standard
- Standard Operation Procedures
- Departmental Policies
- Corporate Policies

13. To ensure and follow established procedures and compliance as per LSOP guidelines.

14. Any other duties as may be assigned from time to time.

JOB REQUIREMENTS

• Candidate must possess at least a Professional Certificate/NiTEC, Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, any field.
• At least 2 year(s) of working experience in the related field is required for this position.
• Have experience in handling Call Centre Operations.
• Great communication & presentation skills.
• Proficient in problem-solving & follow-up skills.
• Customer-oriented, well organized & outgoing personality.
• Rotating shift work basis.
• Able to start work immediately or within short notice period.

We regret that only shortlisted applicants will be notified.

Job Responsibilities:

• Lead and drive quality improvement initiatives within the healthcare domain
• Collaborate with operational teams to identify and develop strategic solutions for improvement
• Engage stakeholders to understand their challenges and implement effective problem-solving strategies
• Drive the application project end-to-end including requirements gathering, design, development, testing, launch and adoption.
• Develop and execute project plans and timelines
• Create, track and manage project budgets and resource plans
• Set project milestones and ensure adherence to timelines and budget
• Provide project progress updates and reports to relevant stakeholders in a timely manner
• Conduct functional testing to verify that the proposed solution aligns with user requirements and complete User Acceptance Testing (UAT) to ensure project completeness
• Identify potential risks and issues with the project and escalate to managers when required.
• Liaise with external vendors and partners involved in the project development.

Job Requirements:

• Bachelor's degree in IT, Computer Science or related field
• Knowledge of mobile platforms, technologies and trends
• Excellent analytical and problem-solving skills
• Budgeting and resource planning experience
• People-centric
• Experienced in facilitating workshops and conducting trainings
• Excellent communication and interpersonal skills to collaborate effectively with diverse teams
• Self-starter with a strong sense of urgency and a positive “can do” attitude
• Qualities of matured thinking, dependable and requires minimum supervision
• Ability to follow through, work independently as well as in a team

To apply, please visit www.gmprecruit.com and search for Job Reference: 24342

To learn more about this opportunity, please contact Yi Fang at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Law Yi Fang | Registration No: R1113115

Our client is a leading bank in Asia and they are recruiting for Customer Service Executive for the business banking division.

about the job

• Resolves customer issues and inquiries received through various channels (calls, emails and live chats) accurately and within the committed turnaround time.
• Resolves customer complaints and issues to the customer's satisfaction and accurately documents complaints, problems, and their solutions.
• Maintains up to date knowledge through individual and team training, attending meetings, and staying informed by reading information in the Contact Centre's knowledge management system.
• Safeguards the confidentiality of the Bank's customers and their data.

skills and experience required

• Degree in any discipline.
• At least 2 years of experience in a call center / banking / customer service environment is advantageous.

*We regret to inform you that only shortlisted applicants will be notified*

To apply online please use the 'apply' function, alternatively you may contact Reenie at 6697 7943 / [email protected] for a confidential discussion.

EA: 91C2918 | R2198716

Social Worker

Salary Range: $3300 - $4500 (depends on experience)
Working Days: 5 Days Mon-Fri 8.30AM-6.00PM
Location: Siglap

Job Responsibilities:

Intake and Admission

• Conduct family interviews for intake assessment prior to admission of students/clients.
• Conduct need assessment for families and attend to families’ area of concern prior to admissions for the students/clients.
• Perform means-testing for students/clients and placement on welfare programmes.

Clinical & Case Work Management

• Manage student/client through client engagement, information gathering, case assessment (BPSS, risk & needs assessment and other relevant assessment tools), case conceptualisation, case planning and intervention plans for best students’/clients’ outcomes.
• Identify presenting/underlying issues so as to design a care plan to enhance/maintain and promote psychosocial functioning of students/clients.
• Conduct visits to school/centre, home or hospital to provide supportive counselling - advocate for the protection of student’s/client's dignity and rights.
• Document bio-data of students/clients in system for records, complete timely case documents (Case session recordings, follow-up recordings, risk and needs assessment, social reports, etc.).

Programme Development

• Assist in the development of programmes through data collection and analysis.
• Assist in implementation and promotion of programme to target client groups or other stakeholders/partners/agencies.
• Develop, implement, facilitate group therapy sessions to build resilient and better social support systems and networks for targeted groups (client and caregiver).
• Conduct evaluation of the targeted programmes for service improvement.
• Community Networking and Collaboration
• Assist in the conduct of environmental scanning and assessment of community needs through data collection and the conduct of basic analysis.
• Collaborate with community partners and healthcare professionals in wholistic client management so as to mobilise community resources to meet client's needs.

Requirements:

• Possess a Bachelor Degree in Social Work / Graduate Diploma in Social Work
• Preferably with 2 – 4 years of relevant experience
• Experience in working with special needs children/adults would be an added advantage

The Supreme HR Advisory Pte Ltd || 14C7279

R22111009 Cheng Kai Ling

• The successful candidate will be responsible for business analysis for endpoint security and compliance solutions in Singapore and APAC region.
• He/she will lead the demand and requirement engineering in project plan, initiation and assess the ROI and benefit of IT solutions liaising with the relevant department.
• He/she will work as a business analyst in IT End User Service domain liaising with stakeholders not limited to business owner department but including Japan Head Office.

Responsibilities:

• Business analysis to translate business demands into requirements, and work as part of the project team to deliver effective communications to all related stakeholders and contribute the successful delivery of the initiatives for the following project initiatives.
• Next Generation Workspace deployment to Asia Pacific branches.
• Electronic Communication Surveillance tools to improve the capabilities to monitor electronic communication channels.
• Endpoint Device Security Enhancement to standardize the device management landscape across the Bank branches across Asia Pacific.
• Regional IP Telephony Consolidation across Asia Pacific branches.
• Windows 11 Upgrade.
• Demand and requirement analysis for identified projects and to capture any specific user demands through consultations and conversations with key business groups and captured as Voice of Customers (VOC).
• Analyze and understand the end user impact/benefit of IT solutions and express them in a layman’s terms and organized manner.
• Develop effective communication content to be used as collateral for effective end user deployment, training and education sessions as part of the project delivery.
• Establish communications strategy in conjunction with senior management.
• Ensure organizational initiatives and projects are successfully communicated to all related stakeholders.
• Respond to feedback from end users and liaise with system owner team for them to keep connected with end users.
• Plan, develop, implement and monitor the efficiency of the internal communications processes.

Requirements:

Must have

• Prior working experience in multi-national company collaborating with stakeholders from different countries.
• Possess strong and assertive verbal, written communication skills and presentation skills.
• Good interpersonal and relationship-building skills.
• Creative ability to devise communication strategies with IT, especially web media and video means of communication.
• Good and collaborative attitude to work as a professional in a team.
• Proactively socialize with stakeholders in APAC region and maintain good relationship to steer the tasks.
• Ability to work in a fast-paced environment with constantly changing priorities.
• Solid problem-solving and time-management abilities.

Good to have

• Bachelor’s degree in information technology, computer science or equivalent with around 5 years of experience to provide IT service to Financial Institute.
• Business analysis certification (e.g. ECBA, CCBA, CBAP) or equivalent experiences.
• Ability to work in a fast-paced environment with constantly changing priorities and be motivated to continuous learning about work related matters.
• Good bi-directional and collaborative attitude to work as a professional in a team.
• Willing to take an ad-hoc project as necessary.

Scrub Nurse, Day Surgery

Job Description & Requirements

• Provide nursing service to procedures and safety compliances in accordance to established guidelines, policies and procedures
• Coordinate and prepare surgical equipment, instrument and consumables specific to the daily surgical list and preferences of surgeon
• Provide safe anaesthetic care for general, regional and deep sedation anaesthesia
• Perform scrubbing duties
• Carry out proper housekeeping to Infection Control Standards
• Manage Operate Theatre facility
• Assist patients, nurses and medical staff

Requirements

• Valid SNB, BCLS & AED certifications
• Diploma in Nursing
• At least 2 years’ experience in scrub and open to multi-discipline / Orthopaedic / Eye

Click button to submit or send email to :

EnviroDynamics Solutions Pte Ltd

Anna Toh

Reg. No: R23118739

EA License No.: 12C6285

Email CV to : [email protected]

To be able to take charge and guide junior front desk receptionist to handle customer enquires and appointments thru emails, phone calls and customer facing in a hair salon.

Able to work individually to handle complaints and feedback from customer.

Willing to learn hair technical knowledge so as to be able to communicate to customers.

Need to communicate with Caucasian customers, thus proficiency in English is a must.

Have a minimum of 3 years experience in related field.

Service Engineer

Location: Tuas (Company pick up available - West & North)

Salary: $3,000 - $4,000 + OT + AWS + Performance bonus

Working days: Monday - Friday

Working hours: 8:30am – 4.30pm

Our client is one of the world's largest manufacturers of hydraulic mobile cranes, and it has a wide product range.

Job Description:

• Product delivery training to distributors and customer
• Provide diagnosis guidance and analysing of fault found to Distributor / End-user, remotely via emails and/or calls
• Carry out field services at site in local and ASEAN countries.
• Furnish service report and recommendation of spare parts, assisting Parts team to locate correct spare parts from parts catalogue.
• Furnish Warranty claims and Quality report to drive quality improvement on our products.
• Willingness to work beyond office hours if required and any other ad-hoc duties assigned from time to time.

Requirements:

• Diploma and/or certificates in Engineering with relevant working experience in construction machinery industry
• Able to read and understand Electrical, Hydraulic and Pneumatic schematic diagram
• Possess valid Class 3 Driving License

Lim Jun Yao

Reg No.: R1989028

The Supreme HR Advisory Pte Ltd

EA No.: 14C7279

Requirement

1. Min Diploma in IT related fields

2. Min 1 year End user support experience, Desktop or Technical Service Desk. Customer Service Experience in non tech call center environment will not be considered.

3. Knowledge in Windows OS, Mac OS, Active Directory Account Administration, MS Outlook, mobile devices support.

SECTION A: POSITION SUMMARY

• The 1st Level Remote Support is required to provide 1st level troubleshooting to users queries/incidents received (regardless of source; in a professional and timely manner)

SECTION B: KEY RESPONSIBILITIES AND RESULTS

1. Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are responded in a timely manner.

2. Perform first level troubleshooting on all reported incidents and escalate incidents to 2ndlevel resolver groups as per work instructions.

3. Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level

4. Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded.

5. Customer Centric oriented, manage customer expectations and notify Team Lead in the event of unusual surge in calls of a specific nature.

6. Handle initial classification/ prioritization of the incidents. Track the progress of resolution and provide regular updates for follow-up actions and incident status.

Working Hours:

Mon-Fri: 08:30 AM to 6:00 PM

Sat/Sun/PH: Need to rotate to cover alt Sat/Sun/ PH from 08:30 AM to 6:00PM.

OT will be paid if time-off cannot be arranged.

Work Location: 12 Kent Ridge Cres, Singapore

Responsibilities:

• Register incoming patients
• Prepare the patient for examination
• Respond to patient phone call queries
• Inform patient of financial responsibility
• Prepare and file patient forms
• Verifying and updating patient information
• Assisting doctors and nurses if needed
• Scheduling appointments for patients

Requirements:

• Min Nitec or Diploma in any field of study
• Keen interest in the healthcare/ medical industry
• No related experience needed, full training will be provided
• Basic knowledge of Microsoft Office
• Able to commit long term

Interested applicants, please email your updated CV to [email protected] or WA 91792208 for more information.

Recruiter's Ref Code: #HHM

EA Personnel No: R21103938

EA Personnel Name: Reina Ng Hwee Min

Company Registration Number: Recruit Express Pte Ltd (99C4599)

• Assist the sales team with engineering support
• Create and provide quotations for the team
• Responsible for handling product sizing and selection

Requirements:

• Diploma in Engineering or equivalent
• At least 1 year of relevant working experience
• Proficient in Adobe Acrobat

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303