TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

We are the TikTok R&D team responsible for the construction of TikTok's global Customer Service Platform, which includes various services for both B-end and C-end. We are also responsible for understanding user feedback content, including identifying user intentions, and applying large language models such as ChatGPT in intelligent conversations.

The role will be responsible for

- the design and development of the TikTok customer service platform

- deeply understand the business, provide users with intelligent and efficient service solutions through abstraction

- reasonably decompose and implement product requirements of different periods and urgency levels

- write technical documents and design plans for related products

- learn and research advanced technologies in the industry to maintain technological progress

Qualifications

Minimum Qualifications

- Proficient in at least one programming language, such as Java, Golang, Python, or C++

- Bachelor Degree in Computer Science or related field

Preferred Qualifications

- Candidates with Java or Golang experience are preferred;

- Familiar with common Internet technologies, including but not limited to Linux systems and principles, MySQL, RPC, MQ, caching technologies, and microservices architectures;

- Possess good coding and documentation habits, pay attention to code style, familiar with basic design patterns and principles, and continuously focus and optimize projects

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

About DigiFT

DigiFT makes it easy for Web3 companies to invest in TradFi assets by providing on-chain access to institutional-grade assets. With our Tier-1 regulatory license, we ensure that investments are not just protected, but secure and transparent.
For asset owners, particularly financial institutions, DigiFT enables them to issue blockchain-based security tokens that investors can trade with continuous liquidity using an Automated Market Maker (AMM).

DigiFT is Asia's first regulatory-compliant exchange for on-chain real-world assets to be licensed by the Monetary Authority of Singapore as a Recognised Market Operator and Capital Markets Services provider. Established in Singapore in 2021, DigiFT is dedicated to meeting regulatory requirements in the markets it operates in, while delivering innovative yet responsible financial solutions that push the boundaries of financial services.

Key Responsibilities

Account Opening Excellence:

• Guide customers seamlessly through the opening process, ensuring accuracy and compliance.
• Verify AML/KYC information efficiently, adhering to all regulatory requirements.
• Tailor account recommendations to specific needs, delivering personalized solutions.
• Proactively identify and escalate complex/high-risk applications for timely resolution.
• Collaborate with internal teams to streamline opening processes and address any hurdles.
• Develop and maintain clear, user-friendly account opening guides for a delightful experience.

Championing Customer Success:

• Become the trusted advisor, responding promptly and professionally to inquiries across channels.
• Resolve customer issues efficiently, exceeding expectations and building lasting relationships.
• Offer clear, concise information on products and services, empowering informed decisions.
• Maintain accurate and up-to-date customer records for optimal service delivery.
• Escalate complex issues or complaints effectively, ensuring timely resolution.

Continuous Improvement Champion:

• Gather and analyze customer feedback, identifying areas for user experience enhancements.
• Partner with product and tech teams to translate feedback into actionable improvements.
• Regularly update user guides to reflect platform/procedure changes, ensuring accuracy.
• Conduct User Acceptance Testing (UAT) for new features, contributing to platform efficiency.

Daily Operational Excellence:

• Complete daily operational tasks associated with account opening and customer service efficiently and accurately.

Key Requirements

• Minimum of 1 years' experience in account opening & customer service, ideally in a Singapore financial institution.
• Strong communication, interpersonal, and problem-solving skills with a proactive approach.
• Demonstrated sense of ownership, taking initiative to resolve issues independently.
• Fluency in written & verbal English and Chinese, essential for effective communication.
• Ability to thrive in a fast-paced environment and manage multiple priorities efficiently.
• Proficiency in Microsoft Office Suite and a passion for learning new technologies.
• Detail-oriented & highly organized, with a commitment to accuracy and excellence.
• Passionate about providing exceptional customer service and making a positive impact.

Join Our Team: Part-Time Front Desk cum Admin Officers Wanted! Embrace a Dynamic Role with Flexible Days and Make a Difference in Customer Satisfaction!

Job Responsibilities:

• Man the front counter at all times
• Maintain high levels of customer satisfaction at all times
• Queue management when required
• Welcome walk-in customers and register customers via case management system
• Attend to enquiries pertaining to financial assistance, via phone call and emails
• Operational checks on the service centre and replenishment of collaterals before the start of each day
• Collect documents received from customers and make certified copies of these documents
• Provide administrative support such as filing of documents, data entry, printing and preparation of letters etc
• Need to be roving around different offices depending on manpower planning

Job Requirements:

• Prior experience in customer service and administration roles preferred
• Excellent verbal and written communication skills
• Capacity to adapt to changing environments and handle unexpected challenges

Working Hours and other Info:

• Mondays to Fridays, 8.30am – 6:30pm
• Commit 3 days or more / week
• Commit min 6 months or longer
• North
• $11-$12/hr

We regret to inform, only shortlisted candidates shall be contacted.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to P-Serv Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.p-serv.com.sg/priv.... You acknowledge that you have read, understood, and agree with the Privacy Policy.

EA License No: 90C3494 | EA Personnel No: R21100082 (Mavis Goh)

Duration: 12 months contract

Working hours: Mon - Fri (Office hours)

Location: Outram Park MRT

Responsibilities

• To ensure the provision of prompt and accurate clarifications to customer queries.
• To ensure that feedback and complaints are followed-up appropriately.
• To ensure 90% of the applications are processed within five working days.
• To ensure that only applicants, who fulfil the relevant criteria, are considered for licences.
• To ensure that all queries are replied within five working days.
• To ensure that all records can be retrieved quickly upon request; and
• Make outgoing calls in reply or in response to callers who leave their numbers and request that operators call them back.
• Responsible for managing customers’ queries and feedback.
• Scrutinise the results of the various screening records in deciding on the recommendations on whether to approve or reject the licence applications.
• Analyse the applications and documents submitted to make recommendations to the relevant supervisor to approve or reject the licence applications.
• Any other ad hoc duties assigned.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

Responsibilities

• Deliver personalized service over the telephone to customers on banking products, accounts, and services enquiries in an effective and efficient manner.
• Ability to understand customers’ needs and provide appropriate solutions and attention.
• Identify cross-sell opportunities during customer interaction.
• Consistently deliver quality service to our customers to achieve total customer satisfaction.
• Solicit customers feedback and identify problem trends for improvement actions.

Skills/Requirement

• Minimum of ITE, 'O' levels. Open to consider Entry Level agents/officers ( training will be provided )
• Experience in Call Centre, Banking or Customer Service (calls and correspondents) environment will be an advantage.
• Possess a positive mindset with a “CAN-DO” attitude and passion to deliver quality customer service.
• Good analytical skills; passion for working and is good in working with numbers.
• Resourceful, proactive, results-driven, attentive to details and a good team player who likes to work in a fast-paced changing environment.
• Passion for working, responsible and with good working attitude.
• Proficient in PC skills including MS Office applications.
• Ability to work on staggered/rotational shifts including weekends and Public Holidays to support 24x7 Contact Centre service operations.

The Job:

· Liaise with the licensees operating at the range

· Provide feedback on the conditions and improvements at the Driving Range for the enjoyment of golfers, and assistance during golf practicing

· Maintain a control record of credits transfer for SGA Player/JGDP/Staff/damage cards

· Coordinate in conjunction with supervisor all promotional activities/event at the range

· Recommend sales promotion and other activities beneficial to members

· Monitor and ensure facilities are clean and in good condition

· Report on Range Card System if it is not functioning. Ensure all transactions and cash are accounted and submitted to Finance Department

· Ensure the collecting and washing of range balls function efficiently

· To operate the SkyTrak Launch Monitor and Tablet and simple troubleshooting of the device

· Ensure range mats are rotated and clean

· Ensure driving range baskets are collected and placed neatly for golfers use

Requirement:

· GCE “N” / “O” Levels preferred with at least 1 year of experience in similar capacity

· Fair knowledge and experience of golf preferred

· Familiarity with operation of PC Card Sales system is an added advantage

· Possess good interpersonal and communication skills

· Must be prepared to perform shift duties and work on weekends and public holidays

Additional Information:

· 5-day work week (Mon to Sun)

· Rotating shifts: 06:45am to 04:00pm / 10:45am to 08:00pm / 01:45pm to 11:00pm

· Monthly laundry allowance provided

· Staff transport provided at Bedok (6:30am only) and Tanah Merah MRT stations

Attractive Employee Benefits (for all permanent full-time positions only*)

• Annual and medical leave
• Annual Wage Supplement (13th month bonus)
• Variable bonus
• Subsidies for medical, dental & holiday
• Medical and group insurance coverage
• Long Service Award
• Birthday gift
• Corporate rate for selected tourist attraction
• Privileged rates for usage of Club facilities

*Terms & conditions apply.

We regret that only shortlisted candidates will be notified.

Position title: TSBT Customer Service / Counter Sales

Salary: $1500 - $1800 + Allowance + OT (Gross up to $2000)

Location: Paya Lebar

Working Days: 5.5 Days Work Week

Working Hours: Monday to Friday 9am to 6pm, Saturday 9am to 1pm

Interested applicants can also send your resume to WA:+65 8839 3566 (Ms Angel) and allow our Consultant to match you with our Clients.

No Charges will be incurred by Candidates for any service rendered.

LIEW ONN KEE REG NO : R22108518

THE SUPREME HR ADVISORY EA NO:14C7279

Job Description:

• Deliver customer service to hotline calls, emails and walk-ins

• Processing of orders via various purchase options

• Processing enrolments of new customers

• Prepare daily sales report to ensure accurate payments received and stock quantities

• Assist with merchandise and spare parts purchase

• Filing of documents

• Checking of invoices with order forms to ensure invoices are keyed correctly

• Handle customer enquires

• Issue products to customers according to the purchases

• Packing of stock for deliveries and courier service

• Coordinate with courier to ensure timely delivery

• Daily stock count to ensure accurate and sufficient inventory level

• Order stock in to replenish

• Receiving of stock and arrangement of stock in warehouse

• Providing after-sales service (repair)

• Prepare inventory reports

• Any other ad-hoc duties

Requirements:
• Minimum 3 years of experience in customer service or sales administration

Position: Customer Service Officer

• Working days & hours: 5 days, 8:45am – 5:45pm
• Salary: $2000 - $2500 + commission
• Working location: Tanjong Pagar

Requirements:

• Diploma or equivalent.
• 1-2 years of customer service experience, specifically in a hotel tour desk or similar role.
• Knowledge of Singapore attractions and tour packages.

Job Description:

1. Guest Engagement:

• Greet and engage with hotel guests, offering assistance and information.
• Provide details about Singapore attractions and available tour packages.

2. Sales and Promotion:

• Promote and sell Singapore attractions, tour packages, and related services to hotel guests.
• Assist guests with the booking of tours and activities.

3. Inquiry Handling:

• Respond promptly and courteously to guest inquiries regarding tours, attractions, and travel arrangements.
• Provide accurate information and recommendations.

4. Complaint Resolution:

• Address guest complaints and concerns with patience and professionalism.
• Take appropriate actions to resolve issues and ensure guest satisfaction.

5. Documentation:

• Maintain accurate records of tour bookings, guest preferences, and complaints.
• Collaborate with tour operators to confirm reservations and resolve discrepancies.

Chin Wai Loon Reg No: R24121618

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

We are the makers of possible

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.

Why Join Us?

A career at BD means learning and working alongside inspirational leaders and colleagues who are equally passionate and committed to fostering an inclusive, growth-centered, and rewarding culture. You will have the opportunity to help shape the trajectory of BD while leaving a legacy at the same time.

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you’ll discover a culture in which you can learn, grow and thrive. And find satisfaction in doing your part to make the world a better place.

Become a maker of possible with us!

Job Responsibilities

Customer Service

• Order processing (Direct Purchase ,Sample, Placement (ONCA), Replacement/Consignment Billing, Service Billing)
• 1st level of monitoring to ensure correct information are available before billing
• Contract /blanket PO tracker to ensure bill with correct contract. Monitoring contract balance/Qty
• Acknowledge PO from Ariba/ST Healthcare/Tender Boards
• AP direct- Upload consignment invoice after billing (Eg: SGH, NUH…)
• Quotations – collate and e-file quotations from Sales
• E-Filing - invoices, Pos
• Coordination with 3PL on deliveries
• Arrange with 3PL and customers for Return & Exchange of stock when required (eg. Product recall, expired items, wrong items..etc)
• Expired Consigned Stock collection coordination
• Perform Consignment missing transaction in system
• Fixed Asset Delivery Coordination – liaise with Sales, Finance & Com Ops
• Equipment/ floater delivery & collection
• Follow up with MLS on signed invoices upon request from customers/Sales
• Answering of Calls (Customers, Sales, 3PL)

Others

• Perform any other tasks and key projects assigned
• Continuous improvement: Process, System and People
• Identify gaps, spot problems, diagnosis of the issues, evaluating alternatives
• Ensures process executions are in compliance with BD’s Policy & other regulatory requirements e.g. GDPMDS

Our Requirements

• Diploma in Business / Logistics is preferred.
• Minimum 2 years of customer service / operations experience. Fresh graduates are welcome to apply.
• Knowledge of SAP preferred.
• Proficient in MS Excel application.
• Strong customer orientation, able to work independently and in a team.
• Sense of urgency, strong organization, follow-up and documentation skills.
• Self-initiated, able to multi-task and work in a fast-paced environment.
• Excellent interpersonal and communication skills.

Click on apply if this sounds like you!

Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.

To learn more about BD visit: https://bd.com/careers

Primary Work Location

SGP The Strategy

Duration: 12 months contract

Working hours: Mon - Fri (Office hours)

Location: Outram Park MRT

Responsibilities

• To ensure the provision of prompt and accurate clarifications to customer queries.
• To ensure that feedback and complaints are followed-up appropriately.
• To ensure 90% of the applications are processed within five working days.
• To ensure that only applicants, who fulfil the relevant criteria, are considered for licences.
• To ensure that all queries are replied within five working days.
• To ensure that all records can be retrieved quickly upon request; and
• Make outgoing calls in reply or in response to callers who leave their numbers and request that operators call them back.
• Responsible for managing customers’ queries and feedback.
• Scrutinise the results of the various screening records in deciding on the recommendations on whether to approve or reject the licence applications.
• Analyse the applications and documents submitted to make recommendations to the relevant supervisor to approve or reject the licence applications.
• Any other ad hoc duties assigned.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

Join Maximus Organisation – A Fresh Agency with Big Ambitions!

At Maximus Organisation, we’re a growing powerhouse in face-to-face sales and marketing, representing major players in telecom, education, fintech, and more. We specialize in helping brands expand their reach, and we’re looking for energetic, driven individuals to join our team.Whether you’re a fresh graduate or exploring a career switch, we’ll give you everything you need to succeed, grow, and earn while being part of an exciting journey.

What You’ll Be Doing:

Master our products: Learn the details of the amazing services we represent.
Engage with customers: Deliver lively, face-to-face sales presentations that convert.
Drive campaign results: Get hands-on experience with real, impactful projects.
Represent our brand: Maintain a professional image with every interaction.
Grow into leadership: Build and lead your own sales team as you progress.

Who We’re Looking For:

Outgoing, team-oriented individuals who thrive in dynamic environments.
Full-time commitment: Dive into a role where your dedication drives results.
Learners and go-getters: People hungry to grow, improve, and achieve.
Collaborative team players who enjoy working with others.
Positive, solution-driven personalities ready to embrace challenges.

What’s in It for You:

1-on-1 coaching: No experience? No problem! Get personal guidance to build confidence and skills.
Rewards for effort: Your hard work will be recognized with shout-outs, incentives, and more.
Exciting travel opportunities: Expand your horizons while meeting new people.
Uncapped earning potential: Your income reflects your hustle — the sky’s the limit!
Personal development: Grow beyond the role with skills and experiences to build a successful future.

If you’re looking for a launchpad to success, apply now to be part of the Maximus Organisation family. Let’s create something amazing together!

Duration: 10 months contract

Location: Clarke Quay

Responsibilities

• Handle customer enquirieis via CRM
• Route queries to the right processing officers for follow up.
• Draft and issue replies to external enquiries

Requirements

• 1 - 2 years of customer service experience
• Proficient in Microsoft Office

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

Contract: 12 months contract

Location: Outram

Responsibilities

• Perform enquiry duties at the Service Counter during peak periods;
• Handle and process Service Replies (SRs) related to SID’s applications, licences, Security Officer’s training competencies and refresher quiz;
• Process Service Replies (SRs) relates to Personal, MHA and MP appeals;
• Respond to email related to submission of relevant supporting documents required for the applications by applicants;
• Respond to phone enquiries (SID’s dedicated hotline);
• Track and monitor SID’s SRs & Appeals status;
• Ensure the Service Standards for SRs and Appeals are met;
• When required, contact applicants for more information regarding licence applications;
• Advise applicants on submission requirements and procedures;
• Complete any other assigned duties as directed by the Supervisor.

Requirements

• Min. O-levels
• 1 - 2 years of relevant experience
• Strong communication and interpersonal skills
• Proficient in Microsoft Office (Word, Excel, PowerPoint)
• Provide good customer service

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

https://go.persolkelly.com/job/apply/9311

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

Responsibilities:

• Co-ordinating and liaising closely with Customers, Airlines, Cargo Terminal Operators, Departments, Overseas Agents / Offices and Service Providers on Shipments.
• Action promptly on Customers’ shipment arrangements and requirements.
• Perform checks and monitoring to ensure shipment arrives at its arranged destination(s) within the required timeline(s).
• Administer Standard Operating Procedures (SOPs) and / or Service Reports according to Customer’s shipment processes and requirements.
• Ensure Customer’s shipment handling requirements are kept up to date.
• Attend to Customers’ enquiries on Shipment movements and / or processes.
• Provide correct and timely updates on the status of Shipment(s) to the Customers.
• Proactively seek alternative solutions or value-add to processes to enhance and improve the ongoing services for / to the Customers.
• Work together with Other related Parties (ie, Airlines, Cargo Terminal Operators, Overseas Agents, Service Providers, etc) on resolving problems that may arise during the shipment processes so as to prevent any possible recurrent problem(s).
• Constantly look into improving the section’s operational processes and system through computerisation.

Requirements:

• GCE ‘N’ / ‘O’ Level, NITEC / Higher NITEC / Diploma holders
• PC literate with good work skills in Word, Excel and Outlook
• Good communication skills (verbal and written)
• Customer oriented with positive attitude
• Ability to work independently and in a team
• Added advantage would be for those who possess airfreight forwarding experience and are able to start work within short notice
• Training will be provided on the work processes in the section and department
• Office location at Changi Airfreight Centre (near Changi beach)
• Accessible by Bus nos. 9 (from Bedok), 19 (from Tampines), 89 (from Hougang)

Candidates who fit our requirements are invited to email us detailed CVs with recent photographs stating current & expected salaries to: [email protected]

We regret that only shortlisted candidates will be notified

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imagination thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

Team intro:

We are the TikTok R&D team responsible for the construction of TikTok's global Customer Service Platform, which includes various services for both B-end and C-end. We are also responsible for understanding user feedback content, including identifying user intentions, and applying large language models such as ChatGPT in intelligent conversations.

Responsibilities

- Responsible for the design and development of the TikTok customer service platform

- Deeply understand the business, provide users with intelligent and efficient service solutions through abstraction;

- Reasonably decompose and implement product requirements of different periods and urgency levels;

- Write technical documents and design plans for related products;

- Learn and research advanced technologies in the industry to maintain technological progress.

Qualifications

Minimum Qualifications

- Bachelor degree in Computer Science or equivalent majors with experience

- Proficient in at least one programming language, such as Java, Golang, Python, or C++; Candidates with Java or Golang experience are preferred;

- Familiar with common Internet technologies, including but not limited to Linux systems and principles, MySQL, RPC, MQ, caching technologies, and microservice architectures;

- Possess good coding and documentation habits, pay attention to code style, familiar with basic design patterns and principles, and continuously focus and optimize projects;

Preferred Qualification

- Good team communication and collaboration skills

- Minimum 5 years of working experience in relevant industry

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Responsibilities

• Handle the processing of quotations, purchase orders, and sales orders.
• Ensure timely delivery for both internal stakeholders and external customers by coordinating with customers, vendors, stakeholders to meet delivery requirements.
• Manage and negotiate delivery schedules to ensure they align with customer expectations.
• Oversee inventory management, including tracking stock levels and movement.
• Update and maintain pricing.
• Organize and maintain a comprehensive documentation filing system.
• Address inquiries from customers and business partners effectively.
• Maintain positive relationships with customers.
• Perform additional tasks as needed.

Requirements:

• Minimum of 1 year of relevant experience
• Proficient in MS Office
• Good time management skills, ability to meet deadlines, and strong attention to detail
• Good team player with the ability to work independently

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: L54V9365

The Service Delivery Manager is responsible for managing all aspects of day-to-day Service Delivery Support. • The Service Delivery Manager will work closely with all operational areas of their assigned accounts/business • units, in particular with all Lines of Service. • Ensure Incident Management processes are followed effectively (ie SRT’s escalation and notification). • Process management and co-ordination for PIR’s and RCA’s for incidents affecting their respective customers, in conjunction with the Problem Management, ensuring the appropriate Business implement actions to prevent reoccurrences of the same issue. • Monitor and Manage Service delivery and Service Level Agreements ensuring that obligations are issues escalated and prioritized. • Coordinating Change Management activities as required. • Identify, implement and drive service improvements to increase customer satisfaction. • Forecast resource demand to ensure can plan and effectively deliver end-to-end services with minimum resource requirement. Interpret and plan projects and workload forecasts on an ongoing basis. • Service Delivery Manager is accountable for account service problems and prioritization of work requests for their monitoring specific customers. • Work with Business to integrate new, enhanced and existing service offerings for the account. • Take a positive leadership role in both and customer businesses by demonstrating core values. • The Service Delivery Manager may supply input to the customer Annual Technology Plan. • Assist with providing the customer IS team and LOS with relevant reporting and trend analysis statistics to pro-actively support and improve the customer business. • Work with Tower to analyse the client requirements and provide technical inputs (Server, Network and Database) for better Service delivery. • Understand Technical setup of the Client and provide technical inputs to manage existing with continuous improvement/enhancement required. • Work with Internal teams for delivering the services beyond BAU with additional revenue generated

Summary of Responsibilities

• Conduct outlet briefings
• Ensure that outlet logbooks are up to date
• Ensure colleagues' grooming standard are being met and maintained to demonstrate a professional image for our guests
• Establish and maintain a monthly training plan according to the standards required
• Respond proactively to guest queries and to ensure appropriate action is taken in the absence of the manager
• Guide the operations to ensure that guest satisfaction is monitored and where appropriate, rectified
• Ensure that the restaurant is staffed according to operational needs at all times
• Assist the manager in liaising with other departments to ensure that outlet features are in good and clean condition
• Ensure that the place of work and surrounding area is kept clean and organized at all times
• Handle all guests’ requests and complaints politely, promptly and professionally

Job Requirements

• Minimum three (3) years of F&B experience in a same capacity in international luxury hotel groups
• Able to do shifts and work on weekends, 5 day work week
• Service-oriented team player with excellent interpersonal and communication skills
• Able to multi-task and work under pressure in a fast pace environment

Descriptions:

· Receiving of job orders and prepare all documents required for submission based on the job information and requirements provided by the customer.

· Updating and entering in all information in the Warehouse Management System (WMS)

· To ensure all customers’ queries and complaints are investigated and resolved with Operations Teams and/or Customers, and to escalate to their immediate Superior for assistance and advice if unable to resolve the issues

· Export process - warehouse picking/packing, booking with carriers, DG packing, fumigation, collection, documentation.

· Import process - clearance from terminal, warehouse receiving, consolidate delivery onboard vessel.

· Communicating with inter offices, customers, warehouse, carriers, transporters and 3rd party vendors.

· Ensure daily, weekly, monthly reports are up-to-date and provided to Department Head on a timely basis.

· Communicate discrepancies/issues to team supervisor/manager when necessary

· To assist direct superior with any special projects assigned and provide backup to other CS team when necessary

· Making sure that workplace safety rules & DSV Policy are being followed

· Ensure all customers' standard operating procedures are followed and updated

· To perform Data Entry, Job Creation, Billing, General Administrative or any Ad-hoc duties/tasks assigned

Immediate till 31 August 2025

5 days work week across Monday to Sunday

Up to 44 hours per week (8/30am - 6pm / 12.30pm - 9.30pm)

• Support Project Manager in attaining holistic objectives of the assigned surveys.

• Lead a team of Survey Officers to achieve service levels for assigned surveys within timeline.

• Ensuring the team attains their daily Key Performance Indicators (KPIs).

• To be the subject matter expert for assigned surveys.

• Handle incoming hotline and mailbox enquiries to resolve respondents’ issues if needed.

• Ensure survey data are accurately keyed into the system via audits.

• Handle escalations/complaints cases via service recovery calls.

• Assist Quality Service Manager in escalations/complaints via incident reporting, findings, and future

preventive measures.

• Conduct field visits with junior team members for survey collection.

• Conduct call audits to ensure compliance to call scripts, professionalism, and service excellence.

• Continuous improvement in standards and quality of the team via coaching efforts.

• Goals setting and conducting year-end appraisals.

Requirements:

• Minimum Diploma or equivalent.

• Equipped with work experience in survey operations, sales, or customer service role.

• Possessed at least 2-3 years’ experience in supervisory position.

• Those without the academic qualifications will be considered with relevant work experience.

• Applicants with call center background, direct sales and customer fronting will be advantageous.

• Able to handle escalations and complaints proficiently to de-escalate these cases.

• Proficient in Microsoft Excel, PowerPoint, Word. and internet usage.

• Able to communicate effectively with internal and external stakeholders.

• Selected applicants are required to complete a training course and passed the assessment test before

being deployed to operations.

• Only Singaporeans may apply.

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO. https://sg.go.persolkelly.com/job/apply/10247

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tacand the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries. Suzana Binte Slemat (EAP No. R1989461) EA Licence No. 01C4394

About DigiFT

DigiFT makes it easy for Web3 companies to invest in TradFi assets by providing on-chain access to institutional-grade assets. With our Tier-1 regulatory license, we ensure that investments are not just protected, but secure and transparent.
For asset owners, particularly financial institutions, DigiFT enables them to issue blockchain-based security tokens that investors can trade with continuous liquidity using an Automated Market Maker (AMM).

DigiFT is Asia's first regulatory-compliant exchange for on-chain real-world assets to be licensed by the Monetary Authority of Singapore as a Recognised Market Operator and Capital Markets Services provider. Established in Singapore in 2021, DigiFT is dedicated to meeting regulatory requirements in the markets it operates in, while delivering innovative yet responsible financial solutions that push the boundaries of financial services.

Key Responsibilities

Account Opening Excellence:

• Guide customers seamlessly through the opening process, ensuring accuracy and compliance.
• Verify AML/KYC information efficiently, adhering to all regulatory requirements.
• Tailor account recommendations to specific needs, delivering personalized solutions.
• Proactively identify and escalate complex/high-risk applications for timely resolution.
• Collaborate with internal teams to streamline opening processes and address any hurdles.
• Develop and maintain clear, user-friendly account opening guides for a delightful experience.

Championing Customer Success:

• Become the trusted advisor, responding promptly and professionally to inquiries across channels.
• Resolve customer issues efficiently, exceeding expectations and building lasting relationships.
• Offer clear, concise information on products and services, empowering informed decisions.
• Maintain accurate and up-to-date customer records for optimal service delivery.
• Escalate complex issues or complaints effectively, ensuring timely resolution.

Continuous Improvement Champion:

• Gather and analyze customer feedback, identifying areas for user experience enhancements.
• Partner with product and tech teams to translate feedback into actionable improvements.
• Regularly update user guides to reflect platform/procedure changes, ensuring accuracy.
• Conduct User Acceptance Testing (UAT) for new features, contributing to platform efficiency.

Daily Operational Excellence:

• Complete daily operational tasks associated with account opening and customer service efficiently and accurately.

Key Requirements

• Minimum of 2 years' experience in account opening & customer service, ideally in a Singapore financial institution.
• Strong communication, interpersonal, and problem-solving skills with a proactive approach.
• Demonstrated sense of ownership, taking initiative to resolve issues independently.
• Fluency in written & verbal English and Chinese, essential for effective communication.
• Ability to thrive in a fast-paced environment and manage multiple priorities efficiently.
• Proficiency in Microsoft Office Suite and a passion for learning new technologies.
• Detail-oriented & highly organized, with a commitment to accuracy and excellence.
• Passionate about providing exceptional customer service and making a positive impact.

Responsibilities

• Handle the processing of quotations, purchase orders, and sales orders.
• Ensure timely delivery for both internal stakeholders and external customers by coordinating with customers, vendors, stakeholders to meet delivery requirements.
• Manage and negotiate delivery schedules to ensure they align with customer expectations.
• Oversee inventory management, including tracking stock levels and movement.
• Update and maintain pricing.
• Organize and maintain a comprehensive documentation filing system.
• Address inquiries from customers and business partners effectively.
• Maintain positive relationships with customers.
• Perform additional tasks as needed.

Requirements:

• Minimum of 1 year of relevant experience
• Proficient in MS Office
• Good time management skills, ability to meet deadlines, and strong attention to detail
• Good team player with the ability to work independently

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: L54V9365

Our client is a well-established food and beverage company.

• Led Area Managers to achieve sales targets and ensure smooth daily operations in compliance with regulations.
• Managed tenant relationships, lease renewals, rental collections, and sourcing for vacant stalls.
• Oversaw financial performance, proposed improvements, and led renovation projects.
• Maintained quality standards and developed teams through feedback and performance evaluations.

Requirements:

• Diploma in F&B/Supply Chain or equivalent
• At least 5 years of experience in managing foodcourt operations.
• Proficient in Microsoft Office and Google Suite

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Job Responsibilities:

1. Provide customers with study abroad consulting services in strict accordance with the company's work standards and service processes;

2. Understand the relevant background required of customers who apply to study in Singapore, and design practical study abroad programs for customers;

3. Follow through study abroad programme contract with customers and complete monthly performance tasks;

4. Regularly follow up with leads, maintain good customer relations and other related work;

5. Arrange for parents to visit educational institutions;

6. Handle students matters before and after admission.

Qualifications:

1. Preferably degree qualified

2. Preferred work experience in the same industry. Those without experience but show good aptitude will be trained;

3. Good communication skills, customer affinity, strong learning ability and customer service minded, 4. Able to work under pressure.

5. Able to communicate in Mandarin well

Salary commensurate with experience:

Basic salary with performance incentive and commission

Our client is a well-established food and beverage company.

• Led Area Managers to achieve sales targets and ensure smooth daily operations in compliance with regulations.
• Managed tenant relationships, lease renewals, rental collections, and sourcing for vacant stalls.
• Oversaw financial performance, proposed improvements, and led renovation projects.
• Maintained quality standards and developed teams through feedback and performance evaluations.

Requirements:

• Diploma in F&B/Supply Chain or equivalent
• At least 5 years of experience in managing foodcourt operations.
• Proficient in Microsoft Office and Google Suite

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996