Mon to Fri 9am - 6pm

Responsibilities:

● Making & receiving customer inquiry calls

● Handling customer complaints

● Collecting & analysing customer feedback

● Responding to customer reviews

● Support software training & software installation with customer

● Intervention driver fatigue cases for commercial bus & SME companies

● Assist in the retrieval of camera footage for customers

● Prepare usage report for sales team for grants claim

● Prepare telematic reports for customers to improve driver behaviours & help

reduce accident cases

● Data analytics for software & product accuracy

● Back-end QC check for new vehicle installation project

● Observe & monitor for server performance

● Arrange CCTV installation or maintenance booking with the customer

Additional Information:

● Interpersonal and customer service skills

● Analytical and problem-solving skills

● Multitasking and organizational skills

● Ability to answer a high volume of calls and/or emails daily

● Ability to share work among the customer service team

● Attentiveness and patience

● Time-management skills

● Ability to find positivity in any situation

● Diploma /Degree education background can also apply

Mon to Fri 9am - 6pm

This role reports to the HR Director and will be a strategic and hands on role focused on our Compensation & Benefits strategy. You will be an individual contributor and will work closely with the Global Rewards, the Singapore HR team and key business stakeholders to implement and support a competitive and relevant reward strategy to ensure it stays competitive in attracting and retaining talent.

Main Responsibilities:

Compensation & Benefits (C&B)

• Develop, renew and implement the compensation & benefits programs, policies and guidelines in Singapore
• Lead and manage annual C&B campaigns, e.g. salary benchmarking / review, bonus, incentives, retention schemes, etc.
• Serve as a subject matter expert by providing expert level compensation and benefit consulting support to HR team and business leaders
• Lead in the development, implementation and administration of short- and long-term incentives programs in Singapore
• Lead participation in market surveys and performance of market analysis to develop and recommend changes to programs, guidelines or practices
• Lead in the development, implementation and deployment of all local wellbeing initiatives in Singapore.

HR Operations

• Lead the employee movement update in collaboration with the HR Business Partner and the Employee Services team to ensure smooth monthly payroll process.
• Collaborate with the Employee Services team to manage the local and expat employee tax matters ensuring compliance with local regulations including corresponding with the IRAS on related matters.
• Ensure compliance with local statutory requirements relating to CPF and tax by keeping abreast on the updates of relevant government bodies and legislations such as Central Provision Fund (CPF), Inland Revenue Authority of Singapore (IRAS) and Ministry of Manpower (MOM) etc.

Full and Final Settlements

• Provide input on the final payment administration for all leaving employees including items related to final payment i.e. leave encashment, intermediate STI, withholding for tax, tax clearance, processing payment for tax liability to the IRAS and intermediate STI pay out for transfer cases.

Policies Management & Implementation

• Owner of all local HR Policies and ensure alignment with local regulations (MOM, CPF, IRAS) in collaboration with local legal counsel where applicable.
• Review, update and design benefits policies and plans, ensuring that it is competitive and on top of market trends while maintaining internal equity and compliance
• Accountable for local deployment of global policies
• Partner with benefits broker to review group insurance program annually to ensure programs are crafted to be competitive with market practice and enable Danone to attract, reward, retain and engage our employees
• Manage ongoing relationship with benefits broker and have regular contact to cover ongoing issues, requests and feedback

Annual Salary and Bonus Cycle

• Drive and manage the annual salary review campaign, salary planning and bonus payout and bonus setting in Singapore
• Ensure relevant communications to stakeholders with regards to changes in policies and guidelines
• Responsible for the submission of Remuneration Survey data to Mercer
• Responsible for the preparation of Singapore Reward Frame analysis (external market references, internal equity analysis, proposal of medians and building of merit matrix)
• Work with International Mobility team to validate Annual Salary Review for expats

Reporting and Budgeting

• In-charge of quarterly rolling forecast of people cost budget
• Work with department controllers and corporate finance to answer any queries or investigate discrepancies

HR Admin

• Review of employee letters including but not limited to contracts, promotion letters, salary increment and bonus letters.
• Preparation of employment contract for Director’s level and above.
• Submission of MOM related surveys
• E-leave portal Administrator

The successful candidate must possess an understanding of effective global work styles and be able to achieve results in a matrixed, culturally diverse organisation and assimilate new information rapidly as business needs require while managing risks appropriately. The requirements listed below are representative of the knowledge, skill and/or ability required:

Experience and Skills required

• At least 6 to 8 years of relevant working experience
• At least Bachelor's degree in relevant major(s)
• Experience working in matrix organizations
• Meticulous, resourceful and interest in working with numbers
• Analytical and data driven
• Keen eye for detail and accuracy
• Organized with ability to prioritize and multi-task
• Policy development and project management
• Excellent oral and written communication skills
• Demonstrated ability to build positive relationships internally and externally with stakeholders
• Collaborates positively with team and across functions

Specialist Knowledge

• Good working knowledge of budgeting and reporting
• Good working knowledge of local employment standards and regulations
• Fair working knowledge of local tax reporting requirements

Competencies to be successful on the job

• Able to keep calm under pressure whilst dealing with simultaneous deadlines
• Team player who works well autonomously and interacts effectively with others
• Places high value of standard on professionalism, accuracy and reliability
• Enthusiastic about processes and structure whilst also having the ability to flexibly adapt to changing needs and situations

Mon - Thurs 8:30 a.m. - 6 p.m.

Fri 8:30 a.m. - 5:30 p.m.

Alternate Sat 8:30 a.m. - 12:30 p.m.

This role handles frontline operation role at the workshop

Responsibilities

• Managing all frontline operation in an efficient manner.

• To meet Customer requirements and Principal standard.

• To achieve KPIs target set for all Upselling Programs

• Liaise with the Workshop-in-charge at all times to ensure smooth process flow until the vehicle has delivery after repair.

• Coordinate service operation matters with other franchises (Ad hoc basis).

• Manage WIP invoicing.

• Achieving quality service & maintaining good customer relations

• Attend to all complaint/feedback related to customer issue.

• Monitor KPIs target set for all the up-selling program and take initiative to meet or exceed the targets

• Assist in rolling out new program to up-sell new product within the centre

• Assist in overseeing of on-time delivery of repair vehicle

• Participate in Ad-hoc Project.

Requirements

• Diploma / Degree in Automotive / Mechanical Engineering

• At least 3 years of working experience

• Good communication and interpersonal skills

• Able to work independently and is a strong team player

• Valid Class 3 driving licence

What we Offer

• A collaborative, vibrant and fun working environment
• 5 day week
• 14 days Annual Leave
• Medical and Dental Benefits
• Meal provided
• A good salary,13th month AWS & Other Incentives

What your job entails

• Member Assistance: Greet and assist members with their inquiries, reservations and needs.
• Issue Resolution: Address and resolve any member complaints or issues in a timely and professional manner.
• Bookings Management: Handle bookings and scheduling for kitchen spaces and equipment.
• Community Engagement: Foster a welcoming and collaborative environment among members.
• Facility Management: Monitor and maintain the cleanliness and functionality of kitchen spaces and equipment.
• Communication: Keep members informed about updates, events, and kitchen policies.
• Inventory Management: Assist in managing kitchen supplies and inventory.
• Feedback Collection: Gather feedback from members to improve services and facilities.

What kind of Team Members we want:

1. Great personality

2. Emphathatic

3. Patient

4. Great communicator

5. Problem solver

6. Active Listener

7. Positive attitude

Job description:

• Source, review, and compare quotations, keep track of tender expenses.
• Find new sub-contractor, liaise with various related parties including customer, consultants, sub-contractor on specification to ensure requirements were met.
• Tabulate tender costing and review it with management.
• Review and compare documents and contracts.
• Conduct meetings with internal and external stakeholders to resolve tendering issues.
• Attend site tender briefing.
• Ensure timely update and issuance of corrigendum and measurements.
• Conduct post tender review.

Interested candidates please apply online or send your latest CV to [email protected]

Kindly note that only shortlisted candidates will be notified.

AlwaysHired Pte Ltd

Reg No: R1441412

EA: 24C2293

We regret to inform that only shortlisted candidates will be notified. Please note that your response to this advertisement will constitute informed consent to the collection, use, and/or disclosure of personal data by AlwaysHired, its affiliates and, where necessary, to relevant third parties, for purposes such as job application processing, career advisory, research, and other administrative purposes, in compliance with the relevant provisions of the Privacy Policy available at www.alwayshired.com.sg/privacy-policy.

The Fleet Manager has a clear understanding of company SMS and oversees their assigned fleet of vessels and is responsible for ensuring their safe, efficient, and cost-effective operation. This role requires a deep understanding of maritime operations, technical knowledge, regulatory compliance, and effective leadership. Here are the typical duties and responsibilities associated with this position

Functions and responsibilities

1. Fleet Operations Management:

(A) Develop and implement strategies to optimize the operation and performance of the global fleet, ensuring adherence to industry best practices and standards.

(B) Oversee vessel scheduling, routing, and voyage planning to maximize efficiency, minimize costs, and meet customer requirements.

2. Technical Maintenance and Repairs:

(A) Coordinate and supervise technical maintenance, repairs, and dry-docking activities for the assigned fleet, ensuring compliance with safety regulations and maintenance standards.

(B) Manage planned maintenance systems and work closely with technical teams to address vessel technical issues promptly.

3. Regulatory Compliance:

(A) Ensure the fleet's compliance with all relevant maritime laws, regulations, international conventions, and industry standards to maintain a high level of safety and avoid penalties.

(B) Collaborate with regulatory affairs teams to stay updated on regulatory changes and implement necessary adjustments within the fleet.

4. Cost Management and Budgeting:

(A) Develop and manage budgets for the fleet operations, including fuel costs, maintenance, repairs, insurance, and other operational expenses.

(B) Implement cost-saving measures and efficiency improvements to achieve financial targets and maximize profitability.

5. Safety and Security:

(A) Promote a strong safety culture and ensure compliance with health, safety, and security protocols across the fleet.

(B) Implement safety training programs and regularly conduct safety audits to identify potential hazards and mitigate risks.

6. Communication and Coordination:

(A) Foster effective communication and coordination among vessel crews, technical teams, shore-based staff, and other stakeholders to ensure smooth operations and timely issue resolution.

(B) Conduct regular meetings to align goals, share best practices, and address challenges within the fleet.

7. Performance Monitoring and Analysis:

(A) Establish key performance indicators (KPIs) to measure and monitor the fleet's operational performance, efficiency, and safety standards for team leaders on board and ashore.

(B) Analyse data and trends to identify areas for improvement, implement corrective actions, and optimize fleet performance.

8. Vessel Acquisitions and Dispositions:

(A) Collaborate with the sales and purchase team to assess and make recommendations for vessel acquisitions, sales, or disposals based on market conditions, operational requirements, and cost-benefit analyses.

(B) Participate in negotiations and decision-making processes related to fleet expansions or reductions.

(C) Follow Management of Change process on vessel acquisition and disposal.

9. Environmental Compliance and Sustainability:

(A) Ensure compliance with environmental regulations and industry sustainability initiatives, promoting responsible and environmentally friendly operational practices.

(B) Implement strategies to improve the fleet's environmental performance and reduce its carbon footprint.

10. Stakeholder Engagement:

(A) Engage with customers, charterers, vessel the company, and other stakeholders to maintain strong relationships and understand their requirements and expectations.

(B) Address concerns and feedback to enhance service quality and customer satisfaction.

The Fleet Manager's role is critical in efficiently managing the company's fleet, maintaining compliance with regulations, ensuring safety and environmental responsibility, and optimizing overall fleet performance and profitability.

Education and Qualifications

The applicant should possess the following qualifications

1) A degree in marine engineering or equivalent studies, and

2) A CoC Class 1 (Marine Engineer Officer), and

3) Have on-shore experience of at least 7 years in a similar or related position

Job-Specific Skills:

• Strong knowledge of bulk vessels’ technical requirements and voyage regulations
• Excellent project management skills
• Very good negotiation skills
• Very good people management skills
• Team work and cooperation
• Very good organisational skills
• Worldwide operations require fluency of the English language.
• Ability to speak either Russian, Ukrainian or Turkish in order to ensure efficient communication with on-board crew, or
• Fluency in Chinese to ensure efficient communications with suppliers and shipyards in China.
• PC literacy

One of our clients who first entered Singapore back in 2023 is continuing to grow and expand across SEA and as such are looking for a Marketing Manager to join their team.

You will be the sole marketing person for the SEA market, having to set everything up from scratch, there will be some support from the Global Head Office, but they are looking for you to bring the SEA knowledge. The work will be focused on Product Launches as they continue to get product approvals for their range of products across the region.

The Marketing Manager will be responsible for:

• Develop and implement product promotion strategies and brand communication plans aligned with business goals and market conditions, while overseeing marketing materials and brand image management.
• Analyze industry trends, market dynamics, and competitor activities to produce actionable reports, and collaborate with sales teams to optimize market resources through research and training tools.
• Establish and maintain relationships with medical institutions, pharmacies, and industry associations to boost product acceptance and usage within target customer segments.

The Marketing Manager will be / have:

• Degree Qualified
• Relevant marketing experience within the pharmaceutical industry
• Regional marketing experience (SEA) preferred
• Fluency in Chinese preferred for internal & external communications and engagement

If you feel you would be suitable then please get in touch for a further conversation.

Reg No. R1871342
BeathChapman Pte Ltd
Licence no. 16S8112

Our client who is a global Chemical Manufacturer is seeking an Operations Manager. The candidate will come with 8 to 14 years of experience across planning, production, logistics, QAQC and warehousing in manufacturing.

Responsibilities:

• Responsible for leading a large team across planning, warehousing, QAQC and logistics
• Manage productivity targets, reduce costs, eliminate errors and deliver excellent service
• Lead, motivate and support
• Organise, supervise and control all production operations according with corporate and local procedures and guidelines.
• Supervise activities and performance of team as part of organisation and human resources support which include development plans and trainings
• Implementation of safety management measures and strong corporate and local EHS procedures

Requirements:

• Bachelor degree or above in related field would be preferred
• 8-14 years in production / operations in a manufacturing environment
• Ideal 5 years of management experience
• Good skills in English communication for internal & external communications and Office software
• Team player with superb collaboration and communication skills.

EA Personnel No R1980434
BeathChapman Pte Ltd
Licence No 16S8112

Interested parties please get in touch with Tiffanie Chua via [email protected] for a confidential discussion

Mon - Thurs 8:30 a.m. - 6 p.m.

Fri 8:30 a.m. - 5:30 p.m.

Alternate Sat 8:30 a.m. - 12:30 p.m.

Purpose

The Body shop Manager directs work activities of the Body shop staff, including their observance of deadlines and productivity levels, as well as the maintenance of quality standards. Contributes toward achieving targeted profit for the department and maintains customer satisfaction standards, while containing expenses.

Duties and Responsibilities

Operational Management

1. Direct work activities of Body shop employees, including their observance of deadlines and productivity levels.

a. Conduct daily brief /monitoring on attendance, productivity, workplace safety and other Body shop matters.

b. Conduct daily follow up to ensure repair jobs executed timely to meet delivery deadlines.

c. Enforce quality repair work done consistently through correct usage of tools and repairs methods.

d. Ensure in-process check and final quality inspections done to achieve zero return jobs.

e. Ensure adequate protection on customers' vehicles and their belongings treated with care.

2. Handle customer complaint and provide resolution in timely manner.

3. Enforce control on supplies/consumables usage to reduce wastage.

4. Establish/enforce procedures/tools to monitor repair progress, with recovery process in place to handle expected delays or overdue cases.

5. Identify problems, develop and introduce systems and procedures to streamline efficiencies.

6. Create/distribute periodical reports to management on repair status and Bodyshop performance indicators.

General

1. Direct work activities of Body shop employees, including their observance of deadlines and productivity levels.

a. Conduct daily brief /monitoring on attendance, productivity, workplace safety and other Body shop matters.

b. Conduct daily follow up to ensure repair jobs executed timely to meet delivery deadlines.

c. Enforce quality repair work done consistently through correct usage of tools and repairs methods.

d. Ensure in-process check and final quality inspections done to achieve zero return jobs.

e. Ensure adequate protection on customers' vehicles and their belongings treated with care.

2. Handle customer complaint and provide resolution in timely manner.

3. Enforce control on supplies/consumables usage to reduce wastage.

4. Establish/enforce procedures/tools to monitor repair progress, with recovery process in place to handle expected delays or overdue cases.

5. Identify problems, develop and introduce systems and procedures to streamline efficiencies.

6. Create/distribute periodical reports to management on repair status and Bodyshop performance indicators.

Working hours: Mon to Fri, 8:30am to 6pm

Position Summary

This position is responsible for leading a team in the management of warehouse operations to achieve the operations key performance index and the required service standards. This may include managing the warehousing and inventory management system, physical distribution operations, implementing logistics technology, customer liaison and relationship, organization development and training.

Primary Responsibilities

• To lead and manage at least one operation of company’s logistics operations (Warehousing & Transportation) including monitoring and achievement of Operation Key Performance Index i.e. Order Accuracy, Safety, Housekeeping and Security of Operation, Warehouse turn-around-time, Billing and documentation, Inventory Management (Control, Accuracy and level), Overtime Ratio & Labour Productivity.

• Review and management of Revenue & Expense of operations including Continuous monitoring of expenses, Accurate application of revenue, Negotiate and reduce costs on hired contractors, verify and authorize payment(s), Continuous sourcing of contractors,, management & maintenance of assets and maximize profitability.

• Review of Operation status with customers & management on a timely and regular basis.

• Provide management report on operation status and budget figures on a timely and regular basis.

• Manage and Develop the entire operation team which may include; Staff training plan, Recruitment of operations staff, Staff development activity and Ensure efficient communication between inter-departments.

• Managed all related matters pertaining to facility, safety and security issues.

• To maintain good working relationships with customers.

• As required, assist sales team in securing new business, including; conduct of facility tours, presentations on operations, site visits for customers to present capabilities and / or gather data and coordination effort with engineering and IT teams.

Requirement

• Degree in Engineering, Logistics Management, Industrial Engineering, Business or equivalent, Diploma Holders of similar fields are also considered.

• Total 10 years working experience with minimum 5 years in the Logistic Industry, preferred in similar capacity.

• Good working knowledge of the following operations areas – distribution, inventory planning, network analysis, materials management.

• Good Interpersonal & communication skills.

• Strategic thinking ability, proven implementation results.

• Strong written and oral communications skills.

• Experience with customs and regulatory issues related to logistics.

Mon to Fri: 8am to 5:45pm

Job Description

• Set strategy and direction for the product line to optimize P&L by gaining market share, increasing profitability and developing new business opportunities

• Own marketing budget and coordinate promotion actions for respective products

• Coordinate product operations throughout the product lifecycle being the link between sales, engineering and production managers

• Part of business unit organization with global coverage

Job Responsibilities

• Familiar with the connector requirement in storage, server and CPU sockets

• Run market analysis including competitive activity and maintain market intelligence on respective product line with support of market intelligence team and regular interaction with sales team

• Gather and prioritize customer requirements on products interfacing with sales teams

• Identify need for product extensions / modifications and prepare required ARs

• Define positioning of product line in market as well as Go-To-Market strategy and prioritisation amongst product to optimize overall gross margin of product line

• Coordinate new product launches working closely with sales and plant product managers to keep TTR as short as possible

• Prepare promotion material and drive marketing actions to support the sales with help of Marcom team

• Design pricing rules and lead regular reviews of their application; modifying them to maximize profitability

• Identify new business opportunities and coordinate their Go-To-Market working closely with sales

• Review and challenge sales targets on product line as part of the budget reviews

• Review and challenge cost, lead time and quality targets quarterly with site production manager, operations and planning teams.

• Be involved in the relationship management with strategic customers/partners

• Approve specific pricing decision as part of the pricing escalation process

Job Requirement

• Business/marketing related experience gained from electronics/technology/connector related industry

• Passionate with technology

• Able to communicate in Mandarin for liaise with Mandarin speaking people

• Strategic, analytical, international mindset

Roles & Responsibilities

The Finance Analyst will be responsible for providing support and assistance to the Assistant Vice President, Finance on overseeing the financial management reporting of the SEA & I group companies.

Key Responsibilities

• Prepare and consolidate SEAI Group and Company post-closing analysis monthly, quarterly, yearly management reporting and presentation materials
• Collecting, analyzing, and interpreting historical and current financial data of Company and Group performance with detailed financial status reports
• Assisting Assistant Vice President with the following:

1. Collate Group companies monthly reporting package for monthly management P&L review.
2. Quarterly forecasting process for SEAI group companies
3. Prepare annual budget preparation for SEAI group companies
4. Working capital management for SEAI group companies

• Assist, develop and maintain dashboards and reports to monitor business performance
• Collaborate with group companies to ensure accurate reporting
• Ensuring compliance with financial regulations and maintaining the integrity of financial data
• Other ad-hoc duties assigned by Assistant Vice President, Finance

Requirements

• Degree in Accounting & Finance
• At least 3-4 years in financial accounting with experience in financial analysis
• Experience with regions handling.
• Good working knowledge of IFRS, Consolidation, Taxation
• Good SAP knowledge
• Advanced proficiency in Microsoft Excel, Power BI and financial software

Interested applicants, kindly click on “APPLY NOW” or send your resume in MS WORD format to hestia.wong(at)trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Wong Ying Huan (Hestia)

EA Personnel Reg No: R24122431

• Able to commit overtime and to work at late night hours.
• Recommends maintenance, chemicals, mechanical, electrical, and facility design modifications.
• Responsible for the overall management of all cleaning functions in the venue to ensure a clean, safe, and orderly experience for guests, customers, and workers.
• Ensure to communicate workplace safety precautions to employees.
• Responsible for managing and supervising a cleaning team assigned to buildings, offices, sites, food & beverages and other facilities.
• Oversee the company's facility operations, manage staff, manage office moves and manage janitorial duties, all while remaining in compliance with local, state and federal regulations.
• Coordinate with the company on the implementation of new building projects.
• Operate on machine/process units as assigned.
• Perform trouble-shooting for equipment failures to meet production targets quality standards specifications.
• Perform Preventive Maintenance (Cleaning, Service, Replace)
• Perform product/machine changeover on the line by clearing the previous lot parts, change of materials, tool/die change and minor machine set-up and keying in the necessary information into the machine MES satellite.
• Maintain housekeeping and cleaning of machine and work area to ensure neat, tidy and safe working environment

The Office Manager is responsible for overseeing the accounting and admin functions of the Group.

Roles & Responsibilities:

Responsible for full set of accounts for the Group including

• Closing of accounts and prepare full sets of accounts within deadlines.
• Timely and accurate reporting of monthly management accounts
• Data entry for purchasing invoices, receipts, payments, and journal entries.
• Raise payment vouchers and journal vouchers for various disbursements for approval.
• Process claims and address billing issues.
• Monitor monthly cash flows.
• Reconcile all bank accounts monthly.
• Maintain the Fixed Asset Register
• Prepare and submit quarterly GST

Administration

• Provide admin support on day-to-day operations of the office
• Handle procurement activities, including sourcing vendors, quotations and negotiating contracts
• Provide support for additional matters and ad-hoc projects as required by management.
• Office mail managment

Requirements:

• A relevant Diploma or Degree
• At least 3 years working experience in similar role.
• Organizational and multitasking skills with attention to detail is a must
• Good verbal and written communication skills.
• Problem-solving skills and the ability to work under pressure and tight deadlines
• Ability to work independently and as part of a team.

Mon to Fri - 8am to 5.30pm

Responsibilities:

- Responsible for daily basis service work and handling new installation projects and testing commissions for air-cooled and water-cooled chiller.

- Routine servicing of Commercial Chillers (Air-cooled & Water-cooled chillers) onsite.

- Routine duties includes maintenance, troubleshooting and repair to commercial chillers, AHU, FCU, VRV CRAC, VRV Systems, including tear down and rebuild (overhauling).

- Able to read specifications and drawings by contractors.

- Inspecting and testing systems to verify system compliance with plans and specifications and to detect/locate malfunctions.

- Organise and keep up with records and report all faults, deficiencies and other unusual occurrences, as well as the time and materials expended on work orders.

- Responsible for adjusting system controls to settings recommended by manufacturer to balance systems handling for all types of refrigerant.

Requirements:

- Diploma/Degree in Mechanical Engineering

- Minimum 2 years of technical experience with knowledge in air-conditioning, Chiller, ACMV or HVAC systems

- Resourceful with good analytical and interpersonal skills

- Strong communication skills

- Good team player with ability to lead and multi-task

- Possess Class 3 driving license will be an added advantage

Mon - Fri 8:30 a.m. - 5.30 p.m.

Sat 8:30 a.m. - 12:30 p.m

( Alternate Saturday )

Job responsibilities

• To be responsible for the preparation of report required by principal and internal stakeholders

• Be responsible on minutes taking and timely submission.

• To coordinate with internal stakeholders on related matters (e.g. Finance, Human Resource Department, etc.)

• To be in-charge of ensuring documents are being submitted timely with compliance to principal and company guidelines.

• Taking ownership of tracking Work in Progress status, follow up and update status to HOD.

• Preparation of the WIP summary for monthly meeting.

• To be familiar with warranty processes and ensure company adhere to warranty policies and guidelines,

• Ensure all repair orders and invoices are kept in order.

• Any other duties or tasks that are assign by Service Manager whenever needed.

Job requirements

• GCE ‘O’ Level or GCE ‘A’ Level/ Diploma

• 3 years’ experience in relevant industry

• Self-motivated and able to work independently.

• Quality orientation

Working Hours: 10am to 8pm, Monday to Sunday including public holidays, with 1 rest day per week and intervals (Work schedule will be within 44 hours per week with shifts assigned on a roster basis by the reporting manager)

Key Responsibilities

Main Duties:

As company’s host, acts as a manager of first impressions, ensuring that our customers have a memorable experience entering the company’s Experience Centre. The host reflects our values and embodies our brand, setting the stage for the visitor’s experience. The host helps assess customers’ needs and the reason for their visit. At the same time, they are our showroom guides, helping customers find their way around the showroom so that they can browse with confidence.

Greeting the customer

1. Providing a warm welcome to each and every customer entering our experience centre, making them feel at home

2. Asking customer for their beverage of choice and serving them upon arrival

3. Managing large customer numbers during high traffic in the experience centre

4. Asking customers whether they have scheduled an appointment/test drive and registering correspondingly in lead management system

5. Pulling up and informing our Sales Expert of customer profile if customer is already registered with the company.

Guiding the customer and optimizing their experience

6. Helping customers gain the immersive company’s experience that is right for them, while giving them an overview of the showroom

7. Setting the stage for the experience by performing a high-level assessment of needs at first contact in order to direct customers to the appropriate experience

8. Conducting quick showroom tours at slow traffic

9. Guiding customers to the relevant responsible Expert

10. Performing first-level troubleshooting for dissatisfied customers and directing them towards the right contact person in the experience centre

Serving as a brand ambassador

11. Being the first point of contact and introducing customers to the company through high-level snapshots of brand/product offerings, building anticipation of what is to come

The Host contributes to the team in the following ways

1. Making sure the customer journey starts smoothly

2. Capturing and transferring basic data to back office and Sales Experts

3. Maintaining an overview over the team and communicating needs and resources within the team

4. Actively utilizing times with lower traffic in the showroom for tasks that are not customer centric

5. Searching actively for open tasks during low traffic in the showroom

6. Supporting reception in providing phone service

7. Being the one responsible for the showroom, including exhibition organization together with Sales Experts, and upholding quality standards with regard to appearance

8. Planning the exhibition area in coordination with Sales Managers and Sales Experts to ensure the demonstration vehicle selection is always optimized and up to date with new products and technologies

9. Support all customer experience facilities in the House of Progress as golf and racing simulator

Requirements

Formal Qualifications

1. The ideal candidate has prior experience in automotive retail as customer service staff or has exhibited success in hospitality or the service industry as someone who receives customers upon first contact.

Social skills

2. Customer and team-oriented

3. Highly service-oriented

4. Exceptionally helpful and caring towards others and understanding of their needs

5. Honest and authentic nature to instil trust in the customer

6. Very responsive and accommodating towards queries or requests of customers

7. Resilient and self-confident in their abilities, particularly when dealing with challenging customers.

Drive and autonomy

8. Highly self-motivated individual that is determined to follow-through on their tasks

9. Conscientious individual with a strong sense of duty that is reliable and responsible, and can be trusted to fulfil their duties.

10. A passion for the automotive industry and a commitment to support other team members during low traffic periods

11. Highly organised and thorough, keeping experience centre looking representative of the Company’s brand at all times, and accurate when working with customer data

Specific qualities

12. Embody the values of the Company’s brand with the right attitude and competence

Additional Requirements

13. Ability to work evening hours, weekends and holidays

Part-time Happy Service Crew (Day/Night Shifts)

We’re looking for friendly and passionate individuals to join our team as Part-Time Service Crew, spreading happiness one sweet treat at a time! If you love interacting with customers and find joy in making their day a little sweeter, we’d love to welcome you to our small, close-knit team dedicated to creating belly smiles.

Your Role

As part of our Happy Service Crew, you will play a vital role in ensuring an exceptional customer experience while working in a fun and vibrant environment. Your responsibilities include:

• Customer Service: Take and serve customer orders with a consistent and excellent level of service.
• POS Operations: Assist customers with payments and accurately record transactions in the POS system.
• Table Setup: Arrange tables according to customers' preferences or requests.
• Customer Satisfaction: Provide courteous, professional, efficient, and flexible service to maximize customer satisfaction.
• Cleanliness & Maintenance: Maintain cleanliness and hygiene at your workstations and ensure proper maintenance of equipment.
• Menu Knowledge: Answer customer inquiries about menu selections and provide recommendations.
• Kitchen Coordination: Communicate with the kitchen regarding menu questions, preparation times, wait times, and product availability.
• Efficiency: Work in a timely and organized manner to ensure smooth service.
• Team Collaboration: Establish and maintain positive working relationships with team members.
• Independence: Handle assigned tasks independently with precision and high quality.
• Team Leadership Opportunity: Take the chance to manage a team of part-timers, overseeing their performance and ensuring they report to you effectively.

What We’re Looking For:

We’re looking for someone who brings energy, passion, and a willingness to learn to our team. Here’s what we’re looking for:

Requirements:

• Experience: At least 6 months of related experience in a cake shop or similar capacity is a plus but not mandatory — training and guidance will be provided.
• Education: Diploma or higher qualification, ensuring the ability to articulate and explain the menu clearly to customers.
• Personality: Cheerful, energetic, and highly motivated with a positive attitude.
• Skills: Strong communication skills. Meticulous with an eye for detail. Able to multi-task and remain calm under pressure.
• Learning Mindset: Willing to learn as you go. Open to feedback and takes proactive steps to improve.
• Work Commitment: Willingness to work on a rotating schedule, including night shifts, weekends, and public holidays.
• Residency Requirement: Only Singaporeans and PRs can apply.

If you’re responsible, hardworking, and ready to spread joy through your work, we’d love to have you join our team!

Job Responsibilities:

Restaurant Management:

--Includes menu planning, quality control, ensuring hygiene, and coordinating between departments (e.g., kitchen and dining area).
Staff Management:

--Includes hiring staff, task allocation, providing training, and handling HR issues.
Customer Service:

--Includes providing restaurant information, arranging reservations, handling customer complaints, and ensuring customer satisfaction.
Administrative Management:

--Includes administrative planning, financial reporting, performance reports, market research, and presenting new proposals.

Worker Requirements:

--experience required

Benefits:

--7 days annual leave, 14 days medical leave.

--Bonus for achieving sales targets, evaluated quarterly.

• Manage existing accounts expansion as well as open new markets in the regions

• Contribute to the growth of sales, build strategic partnerships with clients and drive sales strategy of the company

• Build strong network of clients, and hold key relationships with customers in the organization

• Responsible for delivering expected sales revenue target and profitability. Build strategic partnerships with clients and drive sales strategy of the company

Requirements

1. Required prior experience dealing in satellite/telecommunication equipment’s with regions exposure.

2. Good experience in managing partners and distributors

3. Frequent travelling involves to SEA regions

Mon to Fri 9am - 6pm

Key Attributes:

Sales Driven. Charming. Effective Communicator.

Role Description:

We’re looking for a highly skilled and client-focused Premium Account Manager to join our team. As a Premium Account Manager, you will be the cornerstone of our high value client relationships, providing personalized support, exception service to both new and existing high net worth buyer/seller clients. Your role will involve hunting new clients and managing existing clients, facilitating their buying, selling and leasing requirements together with our Resident Agents.

Job Scope:

• Client Relationship Management:Cultivate and maintain strong relationships with key premium clients, ensuring their property aspirations and needs are met and exceeded. Act as their trusted advisor and main point of contact.
• Account Growth: Maintain and acquire client database of HNWI, home offices and private funds managers with property transaction or investment needs.
• Strategic Business Development: Identify and collaborate with Developers, private banks, investment funds, create customized solutions for different client’s needs
• Retention & Engagement: Manage engagement program, private invite-only events/seminars for new and existing clients to keep company at top of mind.
• Team Collaboration: Work closely with Resident Agents and cross-functional teams (marketing, operations) to ensure seamless execution of services and client success.

Requirements:

• Experience: 3+ years in account management, client servicing, or a related field, preferably with experience managing high-value or premium clients.
• Strong Communication Skills: Excellent verbal and written communication skills, with the ability to present ideas clearly and persuasively.
• Client-Centric: Passion for delivering exceptional service and building long-lasting relationships with clients.
• Problem Solving: Strong analytical and problem-solving abilities, with the capacity to handle complex client issues effectively.
• Project Management: Proven ability to manage multiple projects simultaneously and meet deadlines in a fast-paced environment.
• Industry Knowledge: experience in real estate industry will be advantages. RES license not required but will be a bonus.

Renumeration:

Salary: Competitive base salary

Incentive: Attractive sales commission structure with high earning potential based on performance

Education:

Tertiary education in any field of study

We are looking for a Deputy Manager IT to be responsible and accountable for the smooth running of our computer systems within the limits of requirements, specifications, costs and timelines. You will supervise the implementation and maintenance of our company’s computing needs.

The successful candidate will have improved skills, a proven professional experience and a detailed knowledge of industry’s best practice processes. Deputy manager would be responsible to manage the overall IT & Telecom infrastructure includes Servers / Desktops/Laptops / Networks/ Security tools and required applications to run the day-to-day operations.

He would assist in gathering, analysing and document the business requirement pertaining to existing IT application Change requirement or new requirement.

He would be responsible to carry out UAT in consultation with users and third-party vendors. He will assess the need of training in area of Office 365 tools / Ticketing tools / MS office or an existing ERP or a business application.

He will be responsible to ensure the compliance in terms of software licenses, security patch updates, end point and server protection tools in consultation with Group IT complying Group IT policies.

Key Accountabilities or Activities

• End user support for ERP / IT applications / General IT support

• IT Infrastructure management includes servers/telecom systems / firewalls / security tools /Backup

• IT application training to end users and address day to day operational issues

• Business requirement analysis & Documentation

• Project activities co ordination for IT application development & implementation

• Third party vendor management

• IT peripheral procurement and installation

Necessary:

• Background in Computer Science, Information Technology, Computer Engineering or equivalent

• Excellent communication skills, able to articulate technology solutions to various audiences

• Strong working knowledge of various technology platforms and practices, including, but not limited to, Microsoft .NET technologies/ABAP development and SAP ERP implementation / support.

• Strong knowledge of new or latest technology, and able to gauge suitability to the organization's business

• Innovative mindset and able to challenge assumptions

• Strong knowledge of IT infrastructure and end users support management including Office 365 / Windows/Linux / Firewall and cloud hosted infra and services.

• Knowledge of SAP ERP implementation would be added advantage.

Desired:

• Excellent communication skill and business process knowledge

• Having experience / knowledge of commodity trading domain

Personal Attributes:

• Excellent communication skill Verbal / written

• Preferable education – B.E / B.Tech./BS Computer

• Team work & willingness to learn new things

• Culture fit

Significant Working Relationships

Internal:

• Team work

• Willingness to learn new things.

This role overseeing the warehouse operations, local distribution, resource planning, P&L and warehouse improvement projects.

Overall Operations Supervision

- Supervise overall warehouse operations including SG local transportation from/to Company’s warehouse(s)

- Establish and monitor the basic practice and implementation such as MHE pre-inspection, daily-walk-about in the respective work environment with the support from section leads below SLM

- Supervise and monitor WSH monthly reports and take a lead to close any negative findings.

- Receive an external or/and internal escalation upon any deviation or potential risk of deviation from the set KPIs.

- Provide the respective section leads with the relevant guidance and direction whereby how to adjust, correct, or upgrade daily operations.

Overall Operations Projects Supervision

- Delegate the respective task to the respective section leads by determining a schedule.

- Monitor the completion of respective project tasks.

- Receive any escalation from the section leads upon any potential delay or obstacles.

- Provide the respective section leads with the relevant advice and guidance for their clear understanding.

- Schedule and arrange any internal session for internal alignments in case of any potential issues, especially the severe ones.

- Properly and timely escalate the potential risks to the direct superior.

Operations Resource Planning

- Come up with operations manpower resource planning.

- Conduct recruitment interviews in case of additional manpower resources to bring into the operations team.

- Exercise any warning session(s) or termination session(s) related to the respective section leads

Warehouse P/L Control

- Analyse monthly department P/L starting from sales revenue, direct cost, indirect cost up to gross profit with the direct superior.

- Come up with some proposals to improve our sales or/and cost for further discussion and finalisation with the direct superior

Mandatory Requirements

- Minimum 3 to 5 years’ experience in a managerial position in 3PL Warehouse operations.

- Experience in managing large warehouse operation team

- Ability to multi-task in a fast paced environments

- Mature, self-motivated, and able to work independently.

- Ability to motivate & manage a dynamic service-oriented organization.

- Ability to support change in a fast-moving environments & coach organization

- Ability to use the technical skill, process discipline to build & develop service deliverables & capabilities.

- Strong communication skills with customers or / and appointed vendors

Mon to Fri 8.30am - 6pm

Job Summary :

This position will be responsible for developing and implementing growth strategies to drive business growth in revenue and customer visits to company’s outlets through all digital touchpoints. The candidate must have a deep understanding of the customer journey and be adept at connecting the dots to create seamless and engaging experiences for our guests.

Key Responsibilities:

• Develop and Execute Growth Strategies

o Design and implement innovative growth strategies to drive revenue and customer engagement.

o Identify and optimize key performance indicators (KPIs) to measure the success of growth initiatives

• Loyalty Marketing

o Develop and manage loyalty programs to increase customer retention and lifetime value.

o Analyze customer data to create personalized marketing campaigns that drive repeat visits and brand loyalty

• Digital Marketing

o Oversee all digital marketing activities, including social media, email marketing, SEO, SEM, and content marketing.

o Leverage digital channels to enhance brand visibility and attract new customers

• Customer Journey Optimization:

o Map and analyze the customer journey to identify pain points and opportunities for improvement.

o Create seamless and engaging experiences across all touchpoints to enhance customer satisfaction and loyalty.

• Data Analysis and Reporting

o Utilize data analytics to measure and report on the effectiveness of marketing campaigns.

o Stay abreast of emerging technologies and best practices in growth marketing, and leverage insights to drive innovation and experimentation

• Collaboration and Communication

o Work closely with cross-functional teams, including operations and finance to align marketing efforts with overall business objectives.

o Lead and mentor a team of marketers, providing guidance, support and professional development opportunities.

o Communicate and present reports on growth strategies and results to senior management and stakeholders at all levels.

Requirements

• Bachelor's degree in Marketing, Business, or a related field.

• Minimum of 5 years’ experience in growth marketing, preferably in the F&B or hospitality industry with senior leadership skills.

• Strong understanding of digital marketing channels and strategies.

• Experience with loyalty programs and customer relationship management (CRM) systems.

• Excellent analytical and problem-solving skills.

• Ability to think creatively and strategically.

• Strong communication and interpersonal skills with experience in team leadership.

• Proficiency in data analytics tools and marketing software.

Mon to Fri 8.30am to 6pm

BTS Tankers Pte Ltd, a leading regional ship operating company based in Singapore, is seeking an enthusiastic Senior Operations Manager to join its dynamic team.

Senior Operations Manager - Shipping

The Position:

You will join the vessel operations team, which is responsible for the day-to-day operation activities for the BTS Tankers’ fleet, reporting to the Head of Operations. You will operate several tankers in close cooperation with the Chartering and in-house Agency teams. In an exciting and fast-paced environment, you will have direct contact with customers, suppliers, terminals, and vessels to deliver an optimal and cost-efficient operation of our fleet and first-class customer service.

Job responsibilities:

• Operating of several tankers in close cooperation with the Chartering and in-house Agency teams.
• Communicating with charterers, brokers, agents, and vessels regarding vessel clearance, voyage orders, and vessel itineraries.
• In an exciting and fast-paced environment, you will have direct contact with customers, suppliers, terminals, and vessels. By monitoring vessel movement and voyage performance, you aim to deliver optimal and cost-efficient fleet operation and first-class service to customers.
• Ensure compliance with agreed charter party terms, oversee agency appointments, and handle letters of indemnity.
• Reviewing vessel stowage and tank cleaning plans.
• Bunker plans for the vessel and places orders promptly.
• Liaising with vessel owners/Tech managers for Oil major acceptance, investigation reports, and corrective measures when applicable.
• Issuing freight invoices on time as per CP and assisting the Demurrage Analyst for post-ops and claims.

Requirements:

• At least 5-7 years of shore experience in product- and/or chemical-tankers commercial operations. A seafaring background is preferred but not essential.
• Excellent communication skills and aptitude to work as part of a team and on initiative.
• Ability to work independently and under pressure in a changing environment.
• Organized, meticulous, paying attention to details, but also able to focus on the bigger picture when necessary.
• Agreeable to flexible working hours (after office work including weekends will be required).
• Currently residing in Singapore.
• Good computer literacy is essential with Excel reports generation, IMOS experience.

If you are interested in the job, please apply confidentially via email with you CV attached to [email protected].

Only shortlisted candidates will be notified.