Community and Partnership Manager (Our co-sharing Space)

We are SMET Co-Sharing Space for learning. Our mission is to provide an environment that inspires startups, independent professionals, non-profits, and organisation etc. We are proud of our local community and so we provide a place for organizers to accomplish great things. We achieve all of this with the hospitality mindset.

SMET is looking for friendly, analytical, and detail-oriented person to be the face of Our Co-Sharing Space in the role of Community Manager. You will help us grow the community by creating a great member experience while executing sales and operational tasks with excellence. This is your opportunity to take ownership and responsibility of a mission-driven business with the complete support and experience of the owners. There is a lot of growth opportunity in this position.

Community and Partnership Manager's responsibilities include:

• Community management
• Create a friendly environment to facilitate high member satisfaction
• Espouse Our Co-Sharing Space's values
• Plan and launch community initiatives to create connections between members of different organizations. This might include targeted member introductions, recommending possible mentor matches, running networking events, and managing communications within the space and through digital vehicles.
• Seek out information about the business and personal objectives of tenant organizations and their individual members
• Resolve issues between members quickly and in a manner that diffuses tension
• Foster a sense of inclusivity where fresh ideas are welcome
• Be knowledgeable about Our Co-Sharing Space's membership contracts and guidelines, as well as federal, state, and local laws that manage the work environment. Explain these policies to members, as necessary.
• Oversee new member onboarding and member moves out of the space
• Events planning and execution
• Build a quarterly calendar of coworking events that engages all stakeholders:
• Current members: Educational (e.g., lunch and learns) and appreciation events (e.g., happy hours and themed parties)
• Future members: Lead generation and sales-related events
• Local community: Identify outside organizers and encourage them to use our event space. Depending on the exact nature, these events should also be used to build Our Co-Sharing Space's CRM and digital community.
• Manage to the allotted budget
• Present our community professionally
• With your team, oversee the event itself, from catering to a smooth event check-in process to cleanup
• Business development
• With the owners, be responsible for setting and achieving sales objectives, occupancy rates, and pricing
• Conduct tours for prospective members
• Contact the local press and community leaders to generate interest in [your coworking space]
• Engage with the local community by attending relevant events they are hosting
• Ensure that new members will fit with Our Co-Sharing Space's culture dynamics and mission
• Maintain a positive relationship with key vendors and our landlord
• Facilities and space management
• Manage all building operations to the satisfaction of members
• Maximize uptime and availability of key facilities assets like the Wifi network, kitchen, printers/copiers
• Keep members aware of facilities issues that may impact them
• Utilize a variety of coworking software applications to manage the space and membership
• Make recommendations to the owners about new features or perks that will entice members
• Submit maintenance tickets for repairs to the facility and key equipment
• Ensure cleaning is conducted to spec
• Be aware of local laws and regulations as they pertain to member safety and emergency preparedness
• Personnel management
• Manage a team to achieve the community, sales, and facilities goals stated above
• Be responsible for the professional development of each team member
• Conduct regular meetings with the entire team to ensure members are aligned on key initiatives and performance goals
• Hold weekly one-on-one meetings with each team member to review the status of individual tasks and goals
• Lead regular performance reviews of team members
• Share perspectives on the team with ownership

Experience and Requirements

• Graduate with degree
• years experience with increasing responsibility in either a sales or customer service role
• Demonstrated project management skills
• Highly technically capable. Able to understand and work with the variety of hardware and software applications that our space depends on
• Experience managing corporate social media campaigns
• Experience with written content generation in a business environment and basic graphic design skills are a plus
• Passion for Our Co-Sharing Spaceand our entrepreneurial community
• Interest in working independently with only occasional interactions with the owners
• Fluent in English. The ability to speak the additional language is a plus.
• High-level ethics, empathy, and dependability

The Role

My Client is a leading Commodities firm and we are looking for Commodities Risk candidates who are keen to join a growing business and scale their career in a leading brand name in the industry. Reporting to the CRO, this is a new role due to their strong expansion plans and you will be given directly visibility to the senior stakeholder in the business.

You must:

• A bachelors degree in a reputable university
• 7 to 15 years of experience in a Credit Risk role role
• Candidates from Oil background preferred
• Some understanding of Trade Financing and LC
• Be able to work independently, while also being a strong team player

Take charge of this opportunity to welcome a new career challenge in 2024.

EA Personnel No R1985201
BeathChapman Pte Ltd
Licence No 16S8112

You will be a key member of our service delivery team, playing an important role in providing payroll outsourcing services to our clients. You will ensure compliance to regulatory updates and liaise with local statutory authority regards to local pension, insurance, tax and etc.

Job Responsibilities:

• Manage end-to-end payroll processing, including data input, calculations of wages, deduction and taxes;

• Ensure accurate and timely payment of salaries, bonuses, commissions, and other payroll-related payments;

• Review and reconcile payroll reports to ensure accuracy and compliance with company policies and statutory requirements;

• Handle payroll-related inquiries from clients and provide timely and accurate responses;

• Stay updated on relevant employment legislation, tax regulations, and statutory requirements to ensure compliance;

• Prepare payroll-related reports for management, government agencies as required;

• Involve in the implementation of payroll system upgrades or enhancements;

• Maintain the confidentiality and integrity of payroll data and information.

Job Requirements:

• Minimum 5 years of relevant Singapore payroll experience with strong leadership skills.

• Knowledge of Payroll software with solid hand-on experience in full spectrum of payroll processing.

• Process an analytical and inquisitive mindset.

• Excellent communication skills, written and verbal and ability to liaise effectively with various stakeholders.

• Team attitude and ability to work with a variety of skillsets and autonomously.

• Detail-oriented, organized with solid time-management experience and able to work under time pressure.

• Applicant who has experienced in payroll outsource it would be an advantage

Product Manager

Gprnt (pronounced “Greenprint”) is actively seeking an exceptional Product Manager (PM) to join our team in Singapore. As one of our first product hires, you will work closely with our senior management team to define and execute our product strategy and roadmaps across various markets. Your role will involve seamless collaboration with the commercial, operations, and marketing teams to align product with business goals.

This represents a thrilling opportunity for a forward-thinker who thrives on innovation, disruption, and transformative change. Join us to co-create a suite of dynamic, sustainability-focused fintech solutions and spread their adoption among major financial institutions, industry leaders, and government bodies in diverse markets.

Gprnt is a spin-out from the Monetary Authority of Singapore that was recently launchedat the November 2023 Singapore Fintech Festival. Gprnt’s start-up ethos means you won't be confined by bureaucratic red tape – you'll have the ability to move swiftly, making a tangible impact not only on the product but also across the entire team.

Your Role

As Gprnt’s Product Manager, you are passionate about driving sustainability outcomes by building products that customers love. You are obsessed with understanding customer behaviour and market trends to craft ground breaking product ideas in the emerging sustainability sector. You will be responsible for overseeing product development from ideation to launch, working closely with engineering, ESG specialists, design, and other stakeholders to drive product roadmap, defining product requirements, and delivering a great experience to our users.

Your key areas of responsibility include:

• Product Ideation & Vision: Leverage data analysis, user behavior research, and market trends to guide product feature decisions and enhance customer experience, aiming to grow market share and business expansion.
• Product Planning & Execution: Translate strategies and roadmaps into detailed requirements and prototypes, ensuring smooth product development alongside tech and design teams.
• Product Validation & Testing: Conduct focus groups and customer research to gather feedback on company products and services, and iterate insights into product strategy.
• Business Strategy & Operations: Establish commercial viability of product and incorporate product roadmap into business plan. Contribute to strategic decisions in collaboration with engineering, research, design and business strategy teams.

Our Ideal Candidate:

• Building in whitespaces is your passion. Experience in early-stage product development in a 0 to 1 environment. An expert in product discovery and development, you’ll all cover aspects from user research to go-to-market strategy.
• At least 5 years of experience in product management. Hands-on track record of developing and launching new tech products and managing the end-to-end technical product lifecycle.
• Analytical and data-driven mindset to make informed decisions based on customer feedback, market research, and data analysis.
• A team player attitude – ready to support the team as needed.
• Experience with UX design, digital marketing, and/or software engineering is a plus.
• Prior start-up culture and experience is highly valued.
• Bachelor's degree in Computer Science, Engineering, Business Administration, or related field is preferred.

The Organisation

Gprnt is a digital platform that harnesses technology to simplify how the financial sector and real economy collect, access and act upon environmental, social and governance (ESG) data to support their sustainability initiatives. Gprnt is backed by the Monetary of Authority of Singapore (‘MAS’) and offers an enhanced digital reporting solution for both large businesses and small and medium enterprises (SMEs) to seamlessly report and assess their ESG information.

Gprnt is spearheading the world towards a greener and more sustainable economy and society.

• For more information about Gprnt, visit: https://www.gprnt.ai/
• To apply for this role, contact: [email protected]

The Text Messaging Service Executive in the Crisis Support Team handles incoming texts from our clients in our round-the-clock Care Text service, a text-based service that provides emotional support for those in distress.

He/she decides the required follow up actions, which typically include referring of cases to the Clinical Team for crisis support or counselling. He or she provides frontline support to volunteers who are manning the organization’s Care Text service.

Duties and Responsibilities:

• Conduct initial assessment and classify text messages according to the risk levels. Scope of work includes:

1. Classify text messages on the system
2. Make outgoing text messages where necessary to facilitate assessment
3. Provide first level response to low-risk clients where necessary
4. Provide information on SOS services or on community resources to third party callers
5. Support in the administration and documentation of the processes
6. Refer cases to the Clinical team for follow up actions/ crisis support interventions
7. Coordinate on the activation of emergency support where applicable

• Frontline support to volunteers (SAMs) who are manning the organization’s Care Text Service. Scope of work includes:

1. Assist with care text duties in the event of shortage of volunteers
2. Being activated onsite to support persons in crisis or next-of-kins
3. Support in training and supervision of trainee volunteers
4. Orientate and guide new volunteers who have just started performing messaging duties on their own
5. Support and guide volunteers in the Phoneroom or over online platforms by monitor chats and provide consultation where appropriate
6. Conduct debrief sessions with volunteers where necessary, especially for those who handled text with imminent risks and experienced distress as a result
7. Update volunteers on clients’ development
8. Provide off-site support for volunteers outside of office hours where necessary

Educational Qualification:

• Diploma or equivalent in Social Work, Psychology or in Counselling (preferred)

Relevant Experience:

• On-the-job training available
• At least 1-2 years of experience in the Social Service Sector (preferred)
• Understands the Social Service landscape (preferred)
• Experience in volunteer management or volunteered with other SSAs or hotline operation (preferred)

Behaviour Traits & Attitude:

• Self-motivated
• Good team player
• Possess good interpersonal communication skills
• Willing to perform shift work which includes evenings, overnights, weekends and on public holidays (mandatory)
• Strong analytic and problem solving skills (preferred)

Shift Schedules:

Full Time TMS Executive (40 hours):

Staff will be rostered to work on the following shifts:

Morning 7:30am - 4:30pm, Afternoon 1:30pm - 10:30pm, or Night 6pm - 3am.

Shifts will follow a hybrid arrangement: morning and afternoon shifts are to be done from office, while night is done remotely. Staff can expect to do more night shifts, with a cap of 10 night shifts per month.

Part-Time TMS Executive (20 hours):

Work schedule consists of 20 hours per week, inclusive of weekends and public holidays. Staff will be rostered to work on the following shifts:

(A) 10am - 2pm, (B) 5pm - 9pm, or (C) 9pm - 1am. Shifts will be done remotely.

• Market Leader in Telco Industry
• Exciting and Well-Rounded HR Coverage
• Continuous Improvement in Processes

A market leader in the Telco industry is seeking a HR Manager to join their fast-growing organisation.

The Role:

Reporting to the HR Director, you will front the full-spectrum of Learning and Development – from the planning & execution of HR corporate strategies (e.g. streamlining Learning Management Systems, analysing metrics for trainings like learning needs analysis), as well as stakeholder management across the business to drive continuous change for the retention and development of top talent. You will also play a pivotal in the firm’s recruitment strategies, owning the function from sourcing, interviewing, offer negotiation and salary benchmarking. You will work closely with hiring managers on understanding their hiring needs, and being a key advisor talent acquisition strategies. Lastly, you will drive the firm’s employee engagement programmes and take charge of monitoring the budgets of ongoing HR projects.

Requirements:

• The qualified individual will have a minimum degree in Human Resources, or General Business Management, with minimum of 8 years relevant Human Resource experience targeted toward Learning and Development.
• You should be systems savvy (e.g. Learning Management System, ATS Systems) with interest in process improvement initiatives, and excellent communication skills.

If you are keen, please click on the link to apply or email me with your updated CV at [email protected].
Alternatively, if you are looking out within the finance space, feel free to send across your resume.

Reg No. R1987809
BeathChapman Pte Ltd
Licence no. 16S8112