SUMMARY

This role under logistics and store department reporting to site director.

Responsible for ensuring effective and efficient supply chain management.

KEY AREAS OF RESPONSIBILITY:

1. Responsible for creating and implementing best practices for logistics processes.

2. Able to plan, manage and evaluate logistic requirements of different stakeholders.

3. Responsible for liaising / negotiating with shipper, agents / forwarders for movement of shipment through air / sea freight (import / export).

4. Responsible for co-ordinating and maintaining good relations with vendors / customers and arranging delivery.

5. Responsible for establishing and managing incoming and outbound procurement and distribution / shipping schedules.

6. Responsible for preparing of Delivery orders, packing list and Commercial Invoices.

7. Responsible for monitoring and timely payments of all duties and taxes.

8. Able to undertake packing / dispatch of shipments as per outlined specifications and carefully handling of stock items.

9. Responsible for ensuring all documents are received / issued and filed.

10. Responsible for updating the logistic documents in accounting software and other systems.

11. Responsible for procuring and ordering regular stock items.

12. Responsible for monitoring the stock re-order levels.

13. Responsible for safe handling of inventory.

14. Ensure appropriate warehouse safety measures are adhered.

ADDITIONAL DUTIES:

1. Responsible for daily & monthly MIS reports to the stakeholders on regular basis and as per the requests by the concerned department as and when required.

2. Develop and maintain strong relationships with internal and external stakeholders to ensure optimal performance.

3. As may be assigned by the management from time to time.

REQUIREMENTS:

• Minimum 3-4 years’ logistics management experience from marine industry

• Familiar with freight rates negotiation and cost comparison

• Stock management, replenishment, and schedule planning experience.

• Diploma in supply chain or equivalent working experience in related field

• good planning skills that able to plan and meet deadlines

• Proficient in using ZOHO or other software.

• Occasionally support during weekends or public holidays might require.

Overall Responsibilities

The Licensing Sales Manager plays a pivotal role in working together with the Business Unit Head (BUH) to achieve the goals and objectives set by the Company across Singapore and Malaysia. Through effective planning and budgeting, the Licensing Sales Manager will strive to achieve his/her quarterly/annual revenue target. In addition, he/she will devise sales strategies and techniques to reach out to potential clients and generate leads for the Company, thereafter, turning the leads into business deals. He/She will also be responsible for servicing the client and establishing excellent relationship with the clients.

Main Responsibilities

Sales & Business Development

• Direct sales responsibility (by brand, country, or category, depending on PLS’s strategy) inclusive of quarterly targets, due diligence obligations related to thorough knowledge of product and prospective clients.
• Perform all sales planning & reporting functions inclusive of pipeline building, gap analyses, forecasting and re-forecasting as required by PLS-SEA and its clients, market/brand/category reports evaluating sales environment and prospects, projections related to existing or new businesses, evaluation of new opportunities and/or brand extensions.
• Develop expertise in relevant areas required to maximize performance combined with building brands and a sustainable business.

Client Management and Service

• Management of clients inclusive of ensuring full compliance on Licensors’ policies, procedures, guidelines and supporting licensees in fulfilling obligations and maximizing performance.
• In consultation with BUH, design appropriate business management calendar inclusive of sales strategy, marketing activities, brand-building objectives and manage team activities related to client services, licensee sell in, retail programs, sell-through support etc.
• Report to BUH on all key initiatives, reporting requirements, compliance monitoring, and other core functions as related to client management.

Monitor Licensee Obligations

• Conduct regular business review with key licensees to ensure product development, product penetration to all distribution channels, advertising and promotion plans are rolled out as per contractual obligations.
• Retail Visibility for Brands/Licensed Products
• Work closely with PLS marketing team to cultivate and direct key retail accounts on behalf of Licensor and its partners, working closely with all stakeholders to build appropriate retail relationships and secure prominent product placement at retail.
• Work with marketing team and partners to devise a meaningful marketing calendar to promote the licensed products as well use appropriate and approved marketing collateral to support products at retail.

Account Receivables

• Work with Finance team to ensure that licensees remit the License Fee and submit monthly/quarterly royalty report on time.

Job Requirements

• University degree in relevant field or extensive professional experience
• Minimum 5 years of experience with strong business development background in sales and related brand management responsibilities, preferably with fashion/lifestyle background
• Track record of sales achievement
• Strong organizational, presentation and team leadership skills
• Fluency in all Microsoft applications & database solutions
• Personable and diplomatic in handling clients from all levels

Mon - Thurs: 8:30 a.m. - 6 p.m

Fri: 8:30 a.m. - 5:30 p.m

Job Responsibilities

The role holder, reporting to the Assistant Group Financial Controller in day-to-day operations, is responsible for tax, audit and reporting activities of the group in compliance with local & international tax regulations, Financial Reporting Standards, and Group accounting policies & guidelines.

Tax

• Provide support for the tax components of Group direct and indirect taxes, ensuring adherence to local country tax mandates.

• Attend to tax queries with the tax authorities.

• Collaborate with country Finance or Tax Head and provide guidance on tax compliance related matters, including tax reporting, tax document management and tax cashflow management

• Collaborate with external parties to oversee and formulate transfer pricing documentation for bolstering inter-company transactions in alignment with local regulations.

• Collaborate with external and internal parties to ensure compliance to Group Country by Country Reporting requirements.

• Analyze and devise business strategies pertaining to taxation.

• Serve as an internal business consultant for all tax-related matters within the Group.

• Oversee the tax compliance process and adapt to challenges in the process.

Audit

• Lead the audit of the Group, working with Country Head of Finance and ensure prompt and timely completion of external audits of the Group and its subsidiaries.

• Review and improve internal control procedures; formulate and implement financial policies to ensure high standards of financial controls.

Reporting & Compliance

• Review and provide accurate Group financial information to Management.

• Working closely with Country Head of Finance to ensure timely delivery of output.

• Formulate and implement group accounting policies and procedures, ensuring policies are uniformly applied throughout the Group.

• Assist in implementation of new and revised accounting standards to the Group.

• Assist in ensuring all group accounting policies and reporting processes are documented and kept-up-to date.

• Assist in periodic reviews of all finance policies, processes and procedures to ensure they are optimal for the changing demands of the business.

Others

• Assist in Group Treasury Management.

• Build and manage relationships with business partners, external auditors and consultants.

• Assist in the implementation of new ERP system with primary focus on the finance and accounting modules. Review and execute the Group Chart of Accounts ensuring that the Chart of Accounts is consistently implemented within the Group ERP system.

• Assist in financial modelling, investment analysis, project evaluation and due diligence to support investment decisions, as well as funding requirements.

• Ad-hoc duties as assigned.

The Ideal Candidate Should Possess The Following

Qualification and Experience

• Qualified ACCA / CA with at least 8 yrs experience in audit & tax, and 3 yrs experience in a leadership role

Knowledge and Skills

• Ability to research and interpret accounting and tax guidance and draft accounting memos to support conclusions

• Strong IFRS acumen and understanding of financial reporting

• Excellent analytical, communication and interpersonal skills

• Excellent problem-solving skills and the ability to independently prioritize multiple tasks and bring projects to completion

• A team player with positive attitude and able to work in a fast-paced environment

• Contribute to a flexible, stable, and team-oriented working culture

• Experience working in a Group Corporate Finance function is preferred.

Job Description

We are seeking an experienced and detail-oriented SAP Test Manager with a proven track record in SAP testing methodologies and a strong emphasis on S/4HANA migration projects. The ideal candidate will play a pivotal role in overseeing and managing the testing activities related to SAP software implementations, enhancements, and specifically, migrations to S/4HANA. The SAP Test Manager will demonstrate expertise in test planning, execution, and leadership for a large-scale project involving high number of users while ensuring the quality and reliability of SAP systems.

Key Responsibilities:

Test Strategy and Planning:

• Develop and implement comprehensive test strategies, with a specific focus on S/4HANA migration projects and other SAP systems like BW, SAC, Datasphere and PaPM.

• Collaborate with project managers, business analysts, and SAP functional consultants to understand the unique requirements of S/4HANA migrations.

• Define test scope, objectives, and deliverables tailored to the migration context.

Test Execution:

• Oversee the execution of test plans, ensuring that testing activities are aligned with the complexities of S/4HANA migration projects.

• Coordinate closely with SAP functional and technical teams to validate system functionality during migration.

• Conduct various types of testing, including system testing, integration testing, regression testing, and performance testing, specific to S/4HANA.

• Drive test automation for Functional and regression testing

Team Leadership:

• Lead and mentor a team of SAP testers, emphasizing expertise in S/4HANA migration testing.

• Provide guidance and support to team members, ensuring a deep understanding of the challenges and nuances associated with S/4HANA migrations.

• Conduct performance evaluations and contribute to professional development plans with a focus on migration skills.

Stakeholder Communication:

• Effectively communicate test progress, results, and other relevant information to project stakeholders, emphasizing the critical role of testing in successful S/4HANA migrations.

• Collaborate with project managers to provide accurate and timely status reports with a particular focus on migration milestones.

Continuous Improvement:

• Identify opportunities for process improvement within the testing lifecycle, particularly regarding S/4HANA migration best practices.

• Implement and share insights into testing methodologies, tools, and industry trends related to S/4HANA migration projects.

Requirements

Qualifications:

• Bachelor’s degree in computer science, Information Technology, or a related field.

• Proven experience as a SAP Test Manager, with a significant focus on S/4HANA migration projects.

• Strong knowledge of SAP applications, modules, configurations, and S/4HANA migration processes.

• Experience with various testing methodologies, tools, and best practices, with an emphasis on S/4HANA migration testing.

• Excellent communication and interpersonal skills.

• Project management certification (e.g., PMP) is a plus.

• SAP certification and S/4HANA certification are highly desirable.

Key Competencies:

• Leadership and Team Management

• Test Planning and Execution, particularly for S/4HANA migrations

• Communication and Collaboration

• Problem-solving and Analytical Skills

• Attention to Detail

• Stakeholder Management

Overall Responsibilities

The Regional Manager plays a pivotal role in working together with the Partner to achieve the goals and objectives set by the Company across SEA. He/She will be based in Singapore and will be responsible for managing regional portfolios.

Through effective planning and budgeting, the Regional Manager will strive to achieve his/her quarterly/annual revenue target.

In addition, he/she will devise sales strategies and techniques to reach out to potential clients and generate leads for the Company, thereafter, turning the leads into business deals. He/She will also be responsible for servicing the client and establishing excellent relationship with the clients.

Main Responsibilities

Sales & Business Development

• Direct sales responsibility (by brand, country, or category, depending on PLS’s strategy) for the region, inclusive of quarterly targets, due diligence obligations related to thorough knowledge of product and prospective clients.
• Perform all sales planning & reporting functions inclusive of pipeline building, gap analyses,
  forecasting and re-forecasting as required by PLS-SEA and its clients, market/brand/category reports evaluating sales environment and prospects, projections related to existing or new businesses in the region, evaluation of new opportunities and/or brand extensions.
• Develop expertise in relevant areas required to maximize performance combined with building brands and a sustainable business.

Team/Client Management and Service

• Provide leadership and guidance to teams in the region and lead the team in working towards a shared strategy.
• Management of clients inclusive of ensuring full compliance on Licensors’ policies, procedures, guidelines and supporting licensees in fulfilling obligations and maximizing performance.
• In consultation with Partner, design appropriate business management calendar inclusive of sales strategy, marketing activities, brand-building objectives and manage regional team activities related to client services, licensee sell in, retail programs, sell-through support etc.
• Report to Partner on all key initiatives, reporting requirements, compliance monitoring, and other core functions as related to client management.

Monitor Licensee Obligations

• Conduct regular business review with key licensees to ensure product development, product
  penetration to all distribution channels, advertising and promotion plans are rolled out as per contractual obligations.
• Retail Visibility for Brands/Licensed Products
• Work closely with PLS regional marketing team to cultivate and direct key retail accounts on behalf of Licensor and its partners, working closely with all stakeholders to build appropriate retail relationships and secure prominent product placement at retail.

Account Receivables

• Work with Finance team to ensure that licensees remit the License Fee and submit monthly/quarterly royalty report on time.

Job Requirements

• University degree in relevant field or extensive professional experience
• Minimum 5 years of experience with strong business development background in sales and related brand management responsibilities
• Track record of sales achievement
• Strong organizational, presentation and team leadership skills
• Fluency in all Microsoft applications & database solutions
• Personable and diplomatic in handling clients from all levels, with understanding of regional market needs

Business Development Manager - ERP

We are looking for a dynamic and results-driven Sales Professional to join our client as a Business Development Manager. In this pivotal role, you will drive revenue growth through new business acquisition and strategic account expansion, focusing on enterprise clients. Your ability to engage at the CXO level, manage complex sales cycles, and articulate compelling value propositions will be critical to your success. This position demands a strong blend of business acumen, technical expertise, and a passion for innovation in ERP, Process & Intelligent Automation, and Cloud Services.

Key Objectives:

• Champion our portfolio of services, including SAP (S/4HANA), Enterprise Content Management, Automation, and Cloud platforms to meet and exceed sales quotas.
• Develop and execute innovative sales and marketing strategies that align with organizational goals and drive measurable success.
• Build and foster strategic relationships with enterprise clients, leveraging consultative sales approaches to deliver impactful solutions.

Core Responsibilities:

• Strategic Sales Execution: Identify high-potential prospects, schedule appointments, conduct effective qualification calls, and close new business opportunities.
• New Business Acquisition: Develop and execute a strategic plan for securing new logos within defined markets, showcasing a deep understanding of our offerings.
• Value-Based Selling: Use a consultative, solution-focused approach to manage all aspects of complex sales cycles, positioning the company as a trusted partner.
• Thought Leadership: Evangelize the company's value proposition both internally and externally, fostering alignment and enthusiasm across stakeholders.
• Executive-Level Engagement: Prepare persuasive proposals, presentations, and reports for C-suite audiences, highlighting innovative solutions tailored to their needs.
• Event Leadership: Organize and participate in workshops, events, summits, and market research activities to position the company as a market leader.
• Bid Management: Lead large-scale deals and bid processes, collaborating with product principals and internal teams to craft winning strategies.

Skills and Qualifications:

• Proven Track Record: 5-7 years of enterprise sales experience in SAP, EIM, or Automation Solutions, with a demonstrated ability to consistently exceed sales targets.
• CXO Engagement: Strong expertise in building and maintaining relationships with C-level executives, leveraging strategic influence to drive business outcomes.
• Sales Expertise: Skilled in both hunting for new business and farming existing accounts, with a solid consultative sales approach.
• Communication Excellence: Exceptional interpersonal, presentation, and problem-solving skills that inspire confidence and trust.
• Customer-Centric Mindset: Deep commitment to understanding client needs and delivering tailored, impactful solutions.

Preferred Qualifications:

• A proven ability to achieve quotas above 100%, demonstrating an exceptional aptitude for closing deals.
• Strong collaborative skills, with the ability to coordinate across teams and address complex customer requirements effectively.
• A passion for sales and a proactive, entrepreneurial mindset that drives results.

If you are a good match for the role above, please reach out to Ritu Chaudharifor a confidential chat today at [email protected]

UEN: 201304702D
EAs: 14S7084 / R1109143

What You'll Do

• Lead the planning, execution, and daily management of Google Ads, Meta Ads, TikTok Ads, On-platform Ads (Shopee, Lazada and/or Amazon), and other programmatic platforms to achieve key performance metrics.
• Focus on strategies that maximize Return on Advertising Spend (ROAS) and overall Return on Investment (ROI) for clients' campaigns. Implement data-driven optimization techniques to enhance budget efficiency and profitability.
• Develop comprehensive media plans and recommend effective tactics to meet client objectives, tailoring strategies based on success metrics and desired outcomes.
• Create detailed weekly, ad hoc, and final reports that highlight audience insights, performance trends, and brand impact to provide clients with meaningful and actionable insights.
• Work closely with cross-functional teams, including Sales, Creative, and Engineering departments, to resolve campaign-related issues, optimize pacing, and address client feedback.

Who You Are

• Proven experience in managing and optimizing multi-channel performance marketing and e-commerce campaigns.
• Strong analytical skills with a deep understanding of digital marketing metrics, data interpretation, and ROI/ROAS calculations.
• Excellent communication skills for effective client interaction and internal collaboration.
• Ability to develop strategic media plans and recommend solutions that align with client goals.
• Experience working with programmatic platforms and social media advertising tools.
• Experience with additional advertising platforms such as DV360 and etc will be added advantage.
• Experience building and operating monitoring dashboards using Looker Studio or other BI tools would be added advantage
• Result-oriented mind with a passion for work
• Eager to learn new things
• Microsoft Excel and Google Suite (Google sheet, Slides, G Drive…) power user
• Good command of English
• Eligible to work in Singapore

Why You'll Love It

• A flexible and inclusive employer that provides a supportive working environment
• Career development to enhance their skills & knowledge
• Competitive Salary with bi-annual Performance Reviews
• Yearly Performance Bonus
• Work in a professional, active, international, and dynamic environment
• Good chance to explore new trends in the digital market

Mon to Fri 8.30am - 6pm

About the Role:

The main primary responsibility will be growth. Develop and nurture key relationships with clients, suppliers, and other external stakeholders and internal stakeholders such as directors, general managers, and other departments. Identify and Create, Strong Communication and ability to collaborate with new opportunities. The top 3 most important responsibilities of a business development manager include: Identify and Create, Strong Communication and ability to collaborate with new opportunities

Primary job scope

• Lead and manage team members in one specific vertical team.

• Creating development plans and forecasting sales targets and growth projections

• Meeting potential clients and building positive relationships. Implement effective sales actions according to the sales target drawn by company.

• Implement and develop sales activities in the responsible sales area under the leadership

• Identifying market opportunities through meetings, networking, and other channels.

• Meet/Exceed the sales task，complete the responsible task independently

• Maintain the existing customer, establish the detailed customer files

• Be an AR controller according to the account period required by company

Specific requirement activity *

• Regularly visit customer, attend QBR/MBR and maintain relationships.

• Perform sales call to new/potential customers which are raised on target list given.

• Perform market investigation, research, list up the New/Potential customers.

• Propose solution to overcome and obtain new business & share-up business both Air, Ocean, and Cross border trucking.

• Report irregularities to a direct superior in a timely manner.

• Perform trouble shooting on issues. Investigate the route cause with Air/Ocean operation team and propose the counter measure which clarifies the details of 5W1H and discuss on future correspondence with the customers.

• Settle the outstanding account receivable based on the terms and conditions given.

• To manage the RFQ (Spot, Monthly, 3 months, Annual) with RFQ team and to do the rate proposal to customers both Air and Ocean business.

• Share market information proactively to the existing customers and target customers.

• Input sales progress in CRM system within timeline.

• Expand Singapore export/import business ( both Air and Ocean ) and minor manage 3rd party business (offshore business- if the business owner is Singapore customer ).

• Working closely with overseas office to share information and get closer to the business.

• To create the sales report by timeline monthly basis.

• Join visit customer with sales members to support/advise, if necessary.

• Hold team meeting in regular basis , understand team sales status and provide necessary advise / guidelines.

Competency

• Diploma / Degree in Freight Forwarding, Logistics & Supply Chain Management or equivalent.

• Min 3 years’ experience in senior sales manager position in freight forwarding industry

• Leadership experience in managing a team

• Excellent written and verbal communication skills．

• Proficient in MS Office applications (word , excel , power point )

• Experience in profitability simulations, progress report and preparing presentation slides / proposal.

• Good in communication and negotiation. Excellent presentation skill．

• Strong organizational and management skills.

• Strategic thinking and statistical analysis skills.

• Proactive, resourceful with ability to work well independently or in groups.

• Enthusiastic about sales job, teamwork spirit, communication skill and interpersonal.

• Must be brisk and active and quick work.

• Need quick response and reporting in case of any irregularities.

• Detail and accurate for reports

• Complete task within deadlines

• Relevant experience of operation work in Air or Ocean operation department would be at advantage.

Job Description

• Participate in product development.
• Formulate business planning and programmes to build and grow business opportunities.
• Maintain and service existing customers and gather market insights and information.
• Analyse profitability of projects and provide cost control and cost effectiveness strategy, if required.
• Provide regular and timely project updates to customers and ensure on time delivery service for customers.
• Respond to customers' enquiries, follow-up and provide technical solutions to clients.
• Compile and review contractual quotation.
• Prepare monthly sales data and make recommendations/ analysis of the data to help decision making.
• Ensure compliance with applicable regulatory requirements as defined by customer.
• Manage the configuration management including subsequent engineering change.
• Oversee the control of documents/drawings.
• Perform any other ad-hoc duties, if required.

Job Requirement

• Possesses a Degree in a relevant course of studies, with at least 5 years of similar experience in the industry
• Proven sales track record with good business network
• Strong verbal and written communication skills
• Proficient in MS Office suites

Interested candidates, please forward a detailed resume and email to career{a}tempserv.com.sg

Tempserv Pte Ltd

License No: 06C3745

Attention: Wee Wan Qi / EA Personnel No: R22109446

Mon - Thurs 8:30 a.m. - 6 p.m.

Fri 8:30 a.m. - 5:30 p.m.

Sat 8:30 a.m. - 12:30 p.m.

This role has to promptly & professionally attend to the customers when they walk into our service centres. He/She coordinates the front line operation, booking of appointment and provide general administrative support (Handle first level of complaints, assisting Service Advisor's & Call agents ensure cleanliness and smooth operation of the centre and any adhoc tasks assigned by the customer service Manager).

Job Scope

• Attend to the needs of the customer’s professionally and quickly such that the customer’s waiting time is kept to the minimum.

• To assist in completion of payment transaction according to agreed terms before releasing vehicle.

• Provide assistance and support to Service Advisor's/Call agents/Customer Service Executive

• Walkabout in service centres and observe cues from customers

• Speak to customers waiting at the service lounge and perform upselling whenever possible

• Assist with inbound/outbound calls and making appointment booking for customers to visit the service centre.

• Do a follow-up call on no-show booking customers to fix another appointment booking date.

• Assist to answer all telephone calls within 3 rings in a courteous and pleasant tone and voice with appropriate greeting, salutation where appropriate, announcement of company name and personal name.

• Transfer the calls in a professional manner where the other party is being informed of the transfer and the extension that they are being transferred to.

• Record messages accurately from customers and follow-up with SAs to ensure that messages/ calls are replied.

• Assist in the daily operation of the reception.

• Assist with collation of intake reports.

• Assist Customer Service Executive in handling 1st level of complaint cases

• Assist with cashiering and document submission to finance and respective managers

• Handle non-booking walk in customers tactfully to uphold customer service level standards at all times.

• Any adhoc tasks assigned by customer service Manager

Knowledge & Skills

• Preferably Diploma Holders who specialized in Customer Service

• Minimum 3 years working experience in relevant customer service industry.

• Proactive and independent with positive attitude.

• Customer Oriented with good attitude and good team player

• Good interpersonal skills to communicate with internal stakeholders and customers

• Problem solving skills

Job Requirement

• Perform routine inspections, maintenance, and repairs on compressors and related equipment.
• Diagnose and troubleshoot mechanical and electrical issues with compressors.
• Replace or repair defective components and parts as needed.
• Ensure all work complies with safety regulations and company standards.
• Maintain accurate records of service and repair activities.
• Provide technical support and advice to clients regarding compressor operation and maintenance.
• Respond to service calls and emergencies promptly.

Qualifications

• Proven experience as a Service Technician
• Possess Class 3 Driving license
• Strong knowledge of compressor systems and components.
• Proficiency in troubleshooting and repairing mechanical and electrical issues.
• Familiarity with safety regulations and best practices.

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to leo.tang(at)trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Tang For Farn (Leo)

EA Personnel Reg No: R24121981

Mon - Fri 8.30am - 5.30pm

Sat 8.30am - 12.30pm

• To lead the Aftersales Service team in achieving the Company’s set goals and ensure that business objectives, KPIs in service delivery, customer service satisfaction, service processes and operating profits are being monitored closely and met accordingly.

• Responsible in achieving monthly budgeted service turnover and operating profit through daily cars intake and operating expenses.

• Ensure that the quality of service and repair work performed daily are closely monitored and to meet the required Principal’s standards.

• Maintain workshop efficiency, productivity and utilization usage for workshop staffs through close monitoring via daily time analysis report.

• Responsible for recruitment and deployment of staff under his charge to ensure that daily operations run optimally.

• Maintain and ensure that the service centre meet the government regulations such as Workplace health and safety of our workshop and frontline employees.

• Ensure Service Centre daily work processes, workshop diagnosis networking, software and equipments are maintained and meet retail standard requirements.

• Determine the degree of efficiency, productivity, utilization rate, service sales turnover, net promoter score (NPS), on a monthly basis by evaluating the time analysis report, management report and VOC report.

• Assess the need to purchase and authorize the ordering of workshop consumable items, tools and equipment.

• Conduct periodical review of the performance of individual staff to ensure that work attitude and performance are in line with the Company’s objectives.

• Propose and take appropriate measures in streamlining work processes and motivate workshop and frontline personnel.

• Maintain and strengthen customer service processes to improve customer satisfaction at all times.

• Develop staff through training, coaching, and mentoring to enhance their performance and build their competencies.

• Conduct weekly and monthly meeting with key personnel to share and feedback from key results for corrective action and continually seek for improvement.

• Build strong rapport with internal and external stakeholders/customers in order to meet the required business objectives and Principal’s targets.

• Build and maintain good relations with National Automobile bodies / authorities and the major competitors for close observation of the service market, its development and trends.

• Develop and promote team spirit within the Aftersales personnel through technical / non-technical training, salary, and condition structure and career system. Ensure all staff has a clear understanding of the company’s direction.

• Setting up and control of proper warranty structures and procedures according to our regulations. Close follow up of cost development in warranty and goodwill. Ensure product campaigns are being implemented and follow through.

Job requirements

• Broad understanding of all aspects of the automotive industry.

• Minimum 5 years of experience in premium brand automotive business

• Minimum 5 years management experience

• In-depth understanding of all aspects of the Aftersales discipline. Service, Bodyshop, Parts, Pre-delivery, Trade Sales and Customer Service.

• In-depth understanding of all aspects of the Principal / Importer and retailer relationship and business practices. (Corporate Identity, resource requirements, customer satisfaction, training, marketing and communications).

• In-depth understanding of key performance indicators in the individual departments and the cross functional drivers of business performance as a whole.

• Result Driven Individual with strong business acumen

• Aggressive and forward thinking

• Ability to analyze and use Financial Reports

• Excellent communication skills, including presentation effectiveness.

• Well rounder conceptualization skills, creative, ideas generator.

• Well rounder personal effectiveness with good negotiation and influencing skills.

• Emphasis on performance, goal and team orientated.

Your responsibilities would include:

· Manage a portfolio of accounts, ensuring high level of client satisfaction

· Develop new business proposals and be involved in pitching and growing clientele

· Actively seek out networking and new business opportunities

· Plan and execute communications strategies - PR, social media marketing, owned and earned content

· Cultivate strong relationships with, and build a network of key media, spokespeople and influencers

· Act as point of contact for client on day-to-day activation e.g. reviewing, securing approvals and monitoring work progress

· Develop and sustain a deep understanding of the client's business, industry, and trends

· Manage and mentor junior team members

· Maintain timelines and ensure delivery of key milestones including presentations, approvals, and production

· Planning, editing, and writing content for a variety of external and internal communications channels

· Immersing yourself in all things media – from the latest movers to monitoring the daily news agenda, and more.

We want YOU if you are:

· Strong PR/ integrated communications background

· Have 4-6 years of experience in the PR agency space

· Proven track record of effective management of several accounts

· Excellent attention to detail, with a process driven approach

· Strong media relations

· Strong organisation and time management skills, with the ability to juggle a number of projects and tasks simultaneously and consistently deliver high quality work to tight deadlines

· Solid written and verbal communication skills

· Proven track record of new business

· Able to effectively manage a team

Job Description

• This role will be based in Singapore
• As part of the Middle East, Africa and Asia Pacific (MEA APAC) Procurement team, the Manager, Procurement Controlling and Analytics is responsible to manage and drive the administration, financial planning, Profit and Loss (P&L), operational processes and performance reporting of the procurement department in the MEA APAC region.

Responsibilities

1. Top line co-management of Procurement revenue Asia

• Functionally co-manage Asia procurement revenues.
• Co-responsible of the consolidation, management of the operational process and performance reporting of the 3 regional HUBs (MEA, Pacific and Asia) of the MEA APAC region.
• Co-responsible for managing, centralizing and monitoring the revenue of procurement department for multiple countries of the Asia region and profit centre. Act as an internal consultant and business partner to build, implement and animate transverse processes.
• Manage revenues declaration (from suppliers) and lead invoicing process to ensure the exhaustivity of turnover in coordination with procurement category managers and corporate finance.
• Build dashboard and reporting to support the procurement team and organization to analyze top line performance, define action plan and optimize revenues.
• Prepare monthly and quarterly (financial and operational) analyses to better drive performance. Create, improve and provide recurring and ad hoc reports.
• Improve automation of data analytics, calculation and assessment of Procurement KPIs.
• Coordinate with the central corporate procurement team and the local finance the required business data.

2. P&L monitoring MEA APAC

• Responsible for managing, centralizing and monitoring Procurement P&L for the region (from revenues to Ebitda).
• Prepare and animate monthly and quarterly performance reviews.
• Collaborate with various internal (Procurement team, Finance, Credit management) and external stakeholders (suppliers, auditors, etc).

3. Budget and forecast planning & Risk and credit Management

• Support forecasting & budget planning processes for Procurement in collaboration with both local Finance department and Corporate Procurement department.
• Manage, centralize and prepare financial performance reviews for the region and budget presentation.
• Own the credit management process, contribute to the ageing balance monitoring and support category managers in payment collection.
• Create dashboard and reporting on ageing balance.
• Monitor suppliers‘ dependency and their financial rating.

4. Digital Solution Deployment and Management Asia

• Deployment of Procurement digital strategies and solutions related to closing the procure-to-pay (P2P) loop.
• Manage hotel and supplier onboarding with P2P solution provider(s).
• Co-ordinate with I.T., Operations, Suppliers and Digital partner to support optimizing onboarding process and change management.
• Prepare and present reports to management.

5. Administration and business process

• Own the procurement administration and processes. Ensure that all documentation are organized, up to date and accessible to all stakeholders.
• Manage and centralize the procurement supplier and contract database. Create and provide reporting on main KPIs.
• Responsible for the implementation and monitoring of group processes. Ensure the department is in line with corporate guidelines.
• Manage audit processes and ensure corrective action are met.
• Support category managers with supplier KYCs, dependency and financial rating.

Qualifications

• Bachelor's Degree, preferably with specialization in Procurement or Finance.
• A minimum of 5 to 7 years of experience in procurement.
• Strong knowledge in Microsoft Suite. Proficiency in business intelligence tools is a plus.
• Strong organizational and analytical skills and mind-set, ability to visualize and prepare data to produce meaningful insights.
• Accountable, strong team player, ability to build relationship, work in matrix environment and with various stakeholders across all levels
• Change management experience. Ability to manage multiple priorities.

WHY WORK FOR ACCOR

• Employee benefit card offering discounted rates at Accor hotels worldwide.
• Develop your talent through Accor’s learning programs.
• Opportunity to grow within your property and across the world!
• Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.

Reporting to Business Managers. 5 days work week. Working hours from 10am - 7pm daily.

Job scope:

- Working location CBD Tanjong Pagar

- Handle customer bookings

- Telephone and walk in customer services

- Answer emails

- Assist with Pocket WIFI and Esim rental services

Requirements:

- NTC, Diploma (preferable)

- Female preferred

- Pleasant/ Well-mannered / customer service oriented

- Previous experience in travel industry is a plus

About Us

MoneyHero Group (Nasdaq: MNY) is a market leading financial products platform in Greater Southeast Asia, reaching 9.8m monthly unique users and working with more than 270 commercial partners across four markets including Singapore, Hong Kong S.A.R., Philippines, and Taiwan.

What We Offer

You will be entitled to a competitive salary and attractive benefits, including:

• Annual leave, birthday leave, tenure leave, international remote work leave, and more
• Five-day work week, hybrid work arrangement
• Professional trainings, career advancement and internal mobility opportunities
• Competitive benefits including insurance and mental wellness program

THE ROLE

We are on the hunt for a data-driven Content Marketing Manager who will be responsible for driving the overall content strategy, enabling us to create engaging and empowering financial content to help people make informed decisions. This role will require you to be an expert in all things content related and excel in-channel optimisation, brand consistency, analytics, and meaningful measurement.

YOUR TASK

• Build a comprehensive content marketing strategy that spans the entire marketing funnel and effectively engages our target audience segments
• Identify, evaluate and implement content opportunities, partnerships and initiatives to meet strategic business objectives
• Always with the SEO hat on, lead content creation across a variety of formats, including blogs, whitepapers, videos, emails, social posts, ad copy, landing pages, guides, and more
• Stay abreast of market developments and monitor the competitive landscape to position the company as the market leader. Conduct competitor and keyword gap analysis to find opportunities to widen organic demand capture for key verticals
• Ensure all content is on-brand, consistent in terms of style, quality and tone of voice across all channels including online, social media, email and video. Balance between search engine optimisation and trends to ensure that all content adds value to the consumer
• Adapt content and messaging across channels (videos, infographics, long form articles, newsletters) etc to drive traffic, engagement and leads
• Manage content distribution to online channels and social media platforms to increase web traffic
• Ensure data is thoroughly analyzed and recommendations are made based on those results.
• Oversee the integration of content activities within marketing campaigns.
• Develop standards, systems and best practices for content creation, distribution, maintenance, content retrieval and content repurposing

SKILLS & REQUIREMENTS

• Bachelor’s degree in English, Journalism, Public Relations or related communications field.
• 8+ years of experience as a respected leader in multichannel content creation for different target demographics.
• Prior experience in Social Media and Public Relations is a plus
• 3+ years of experience in managing large teams
• Outstanding command of the English language
• Keen interest in the world of personal finance
• Proven experience in developing and implementing a successful content strategy
• Clear understanding of business goals behind Content’s purpose, and fluent in web analytics tools (Google Analytics) and social media analytic tools
• Ideal candidates should have a keen eye for detail, strong research skills, and possess a good understanding of SEO principles and keyword demand
• Good experience of finding creative freelancers and getting outsourced work done where necessary

In this role, we are looking for someone with:

• Be patient, empathetic, and customer-obsessed: We're happy only when our customers are happy
• A relentless sense of responsibility and ownership in problem-solving
• The ability to adapt quickly to the fast-paced start-up environment, to process new information on the go and translate that into customer-friendly language
• Self-motivated, proactive team player with innovative ideas to inspire customer loyalty and adoption
• Team management experience, including the ability to lead and inspire a high performing team
• Project management skills to manage large teams and competing priorities
• A willingness to embrace change and to adapt strategies on the fly

Job Scope:

We are looking for a skilled and dedicated Human Resource Executive/Manager to handle HR responsibilities across our multinational offices. With a total of over 50 employees spread across Singapore, India, China, Dubai and other South East Asian Countries, the HR professional will ensure smooth functioning of HR activities.

Key Responsibilities:

Recruitment and Onboarding:

Develop and manage recruitment processes for all locations.

Conduct interviews and coordinate onboarding for new hires.

HR Policy and Compliance:

Develop, implement, and update HR policies to ensure compliance with local labor laws and regulations across all offices.

Monitor and address legal compliance in employment matters.

Employee Relations:

Act as a point of contact for employees regarding HR-related concerns.

Foster a positive workplace culture and resolve conflicts effectively.

Payroll and Benefits Administration:

Collaborate with finance teams to manage payroll processes.

Oversee employee benefits programs and ensure timely administration.

Training and Development:

Identify employee training needs and organize training programs.

Facilitate career development initiatives for staff.

Performance Management:

Manage performance appraisal processes and set clear KPIs (Key Performance Indicators).

Support managers in addressing performance issues constructively.

HR Data Management:

Maintain and update employee records securely.

Provide reports and insights on HR metrics.

Coordination and Communication:

Liaise with office heads in different regions to align HR strategies.

Manage internal communications related to HR announcements and updates.

Requirements:

Bachelor’s degree in Human Resources, Business Administration, or a related field.

3-5 years of experience in HR management, preferably in a multinational setup.

Strong knowledge of employment laws across relevant countries.

Excellent interpersonal and communication skills.

Ability to multitask and work in a dynamic environment.

Proficiency in HR software and Microsoft Office Suite.

Preferred:

Experience managing HR across multiple countries in Southeast Asia and the Middle East.

Certification in HR management (e.g., SHRM, CIPD).

What We Offer:

Competitive salary and benefits package.

Opportunity to work in a diverse and inclusive environment.

Professional growth and development opportunities.

(CENTRAL REGION) - Bendemeer

Key Responsibilities:

• Sales Strategy & Execution:Develop and implement a sales strategy for HR software solutions.
  Identify key target markets and industries that benefit from payroll, attendance, and HR systems.
  Manage the entire sales cycle, from prospecting to closing, converting leads into long-term customers.
  
• Lead Generation & Prospecting:Research and identify potential leads via online platforms, networking, referrals, and industry events.
  Initiate outbound sales efforts, including cold calling, email campaigns, and LinkedIn outreach.
  Collaborate with marketing to utilize content, case studies, and sales materials to attract clients.
  
• Client Engagement & Relationship Building:Understand client needs and pain points related to HR management and propose tailored software solutions.
  Conduct product demos and presentations, showcasing features and benefits.
  Build strong relationships with clients to ensure successful onboarding and long-term satisfaction.
  
• Sales Closing & Negotiation:Oversee the sales process, from initial contact to contract negotiation and closure.
  Work with the CEO or founder on pricing strategies and contract terms.
  Provide quotes, proposals, and tailored product recommendations to meet client requirements.

Customer Onboarding & Retention:

• Assist in onboarding to ensure successful software implementation and client training.
• Serve as the main point of contact during the initial post-sale phase to resolve issues and ensure smooth system adoption.
• Maintain relationships with existing clients to ensure satisfaction, encourage renewals, and identify upsell opportunities.

Reporting & Feedback:

• Track and report on sales activities, pipeline progress, and key metrics (e.g., demos, proposals, closed deals).
• Provide regular updates to the CEO/founder on sales progress, challenges, and client feedback insights.
• Contribute to refining product offerings based on market and customer feedback.

Market Research & Competitive Analysis:

• Stay updated on trends in HR technology, including new features, emerging competitors, and evolving customer needs.
• Continuously evaluate competitive offerings and adjust sales strategies as needed.

Qualifications:

• Education:Bachelor’s degree in Business, Marketing, or a related field (preferred).
  
• Experience:3+ years of experience in software sales, preferably in HR software.
  Proven track record of meeting/exceeding sales targets and closing deals successfully.
  
• Skills:Strong communication, negotiation, and interpersonal skills.
  Self-motivated with the ability to work independently and drive sales activities.
  Excellent presentation skills to demonstrate technical software to non-technical audiences.
  Adaptable to a fast-paced, growing environment and capable of handling multiple responsibilities.
  

Preferred Skills:

• Experience in selling HR software (e.g., payroll, attendance, employee management systems).
• Knowledge of payroll processes and HR operations.'

HOW TO APPLY:

Interested applicants, please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Chris Poh Tze Zheng

EA Personnel Reg No: R24120101

Key Responsibilities:

Sales Strategy & Execution:

• Develop and implement a sales strategy for selling our HR software solutions
• Identify key target markets, including industries or sectors that would benefit most from our payroll, attendance, and HR systems.
• Own the end-to-end sales cycle from prospecting to closing, managing leads, and converting them into long-term customers.

Lead Generation & Prospecting:

• Research and identify potential leads via online platforms, networking, referrals, and industry events.
• Initiate outbound sales efforts such as cold calling, email campaigns, and LinkedIn outreach to generate qualified leads.
• Work on marketing, to leverage content, case studies, and other sales materials to attract potential clients.

Client Engagement & Relationship Building:

• Understand client needs and pain points regarding HR management, and present our software solutions as effective, tailored options.
• Conduct product demos and presentations to prospective clients, showcasing the features and benefits of our HR system.
• Build and nurture strong relationships with clients to ensure successful onboarding and continued customer satisfaction.

Sales Closing & Negotiation:

• Manage the entire sales process, from initial contact through to contract negotiation and deal closure.
• Collaborate with the CEO or founder on pricing strategies and contract terms.
• Provide quotes, proposals, and product recommendations tailored to each client’s requirements.

Customer Onboarding & Retention:

• Assist in the onboarding process to ensure clients are set up for success with the software, including implementation and training.
• Act as the main point of contact during the initial post-sale phase to resolve any issues and ensure smooth adoption of the system.
• Stay in touch with existing clients to ensure satisfaction, encourage renewals, and identify upsell opportunities.

Reporting & Feedback:

• Track and report on sales activities, pipeline progress, and key metrics (e.g., number of demos, proposals, and closed deals).
• Provide regular updates to the CEO/founder on sales progress, challenges, and insights from client feedback.
• Help refine product offerings based on market feedback and customer needs.

Market Research & Competitive Analysis:

• Keep up to date on trends in the HR technology space, including new features, emerging competitors, and customer needs.
• Continuously assess competitive offerings and adjust sales strategies accordingly.

Qualifications:

• Bachelor's degree in Business, Marketing, or a related field (preferred).
• Minimum 3 years of experience in software sales, preferably in the HR software
• A proven track record of meeting or exceeding sales targets and successfully closing deals.
• Strong communication, negotiation, and interpersonal skills.
• Ability to work independently and take initiative in driving sales activities.
• Excellent presentation skills with the ability to demonstrate technical software solutions to non-technical audiences.
• Ability to adapt to a fast-paced, growing environment and wear multiple hats.

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to leo.tang(at)trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Tang For Farn (Leo)

EA Personnel Reg No: R24121981

Job Description:

• To strategise, organise, govern, and manage a project within a predetermined timeframe that is committed to customer.
• To successfully complete New Product Introduction (NPI) projects by meeting all the specifications and requirements and advancing them towards mass production, including anticipating and mitigating potential risks that may negatively impact the projects.
• To engage and work with customers on product specifications, requirements, costs, schedules, and quality.
• To generate and provide quotations for tools and moulded parts, upon receipt of Request for Quotation (RFQ).
• To collaborate internally with tool designer and engineering team on design for manufacturing (DFM) and proactively manage program documentations, technical and engineering changes.
• To update the status of on-going programs to the management.
• To consistently pursue for new customers.
• To establish and nurture a robust and affirmative rapport with our key customers to secure new and additional projects and pursue new customers to strengthen sales pipeline.

Requirements:

• Degree or diploma in mechanical engineering/precision engineering.
• Knowledge with practical experience in the field of plastic injection and injection tool fabrication, or mechanical product design is needed.
• Proficient in Microsoft Office suite of programs.
• Good verbal and written communication and presentation skills.
• Strong leadership to lead, guide and inspire the project team to produce quality work and stay committed to all deliverables.
• Business oriented, meticulous, and cost sensitive.
• Ability to analyse, solve problems and decision making.
• Strong organisational skills with a can-do attitude to always improve and initiate new ways of working to achieve results.

HOW TO APPLY:

Interested applicants, kindly click on “APPLY NOW” or send your resume in MS WORD format to hestia.wong(at)trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Wong Ying Huan (Hestia)

EA Personnel Reg No: R24122431

Key Responsibilities:

Team Management:

• Lead and mentor the Field Application Engineering team to achieve technical excellence.
• Allocate resources effectively to meet customer and project needs.
• Monitor and evaluate team performance, providing feedback and support for professional growth.

Customer Support:

• Serve as the primary technical point of contact for key customers.
• Understand customer requirements and provide tailored technical solutions.
• Ensure timely resolution of technical issues and manage escalations.

Technical Expertise:

• Stay updated on industry trends, technologies, and competitor products.
• Provide guidance on product integration, testing, and optimization.
• Conduct technical training for internal teams and external stakeholders.

Collaboration:

• Work closely with sales, product, and engineering teams to align on customer needs and product development.
• Contribute to product roadmap discussions based on market feedback and technical insights.
• Documentation and Reporting:
• Maintain thorough records of customer interactions and technical solutions.
• Prepare regular reports on team activities, customer feedback, and project outcomes.

Qualifications:

• Bachelor's degree in Electronics, Electrical Engineering, Computer Science, or a related field.
• Minimum of 5 years of experience in field application engineering or technical support, with at least 2 years in a managerial role.
• Strong understanding of LoRa technology, e.g., IoT systems, embedded systems.
• Excellent problem-solving, project management, and leadership skills.
• Outstanding communication and interpersonal abilities.
• Familiarity with C. C++, Pyton and Java languages

WE are a dynamic, collaborative, and extremely talented bunch of storytellers in 20 countries across the globe. We are now on the search for an Senior Account Manager to grow and solidify our presence in that space.

Your responsibilities would include:

• Manage a portfolio of accounts, ensuring high level of client satisfaction
• Develop new business proposals and be involved in pitching
• Actively seek out networking and new business opportunities
• Plan and execute communications strategies - PR, social media marketing, owned and earned content
• Cultivate strong relationships with, and build a network of key media, spokespeople and influencers (in Singapore and across the APAC region)
• Act as point of contact for clients on day-to-day activation e.g. reviewing, securing approvals and monitoring work progress
• Develop and sustain a deep understanding of the client's business, industry, and trends
• Manage and mentor junior team members
• Maintain timelines and ensure delivery of key milestones including presentations, approvals, and production
• Planning, editing, and writing content for a variety of external and internal communications channels
• Immersing yourself in all things media – from the latest movers and shakers to monitoring the daily news agenda

We want YOU if you are:

• Strong PR/ integrated communications background
• Have a minimum of 8 years of experience preferably in the PR agency space
• Proven track record of effective management of several accounts
• Excellent attention to detail, with a process driven approach
• Strong media relations
• Strong organisation and time management skills, with the ability to juggle several projects and tasks simultaneously while consistently delivering high quality work with tight deadlines
• Solid written and verbal communication skills
• Proven track record of new business development
• Able to effectively manage a team
• Agency experience is preferred supporting clients in a variety of industries.

If you're looking to take your career to the next level, click Apply and we will be in touch!

(CENTRAL REGION)

Willing to work shift as follows:

• Monday to Friday: 8am to 4.15pm/10.45am to 8pm
• Saturday: 8.30am to 5.30pm

(Rotating shift within the hours above, subject to 42 hours work week)

Leadership and Supervision

• Manage the daily operations of the reception desk, ensuring smooth and professional service.
• Provide guidance, training, and mentoring to receptionists to ensure high standards of customer service.
• Assign tasks, manage schedules, and oversee the performance of the reception team.
• Handle conflicts or issues that arise with students, staff, or visitors and escalate to management when necessary.
• Manage a team of part-timers

Customer Service

• Greet and assist visitors, ensuring a welcoming and professional atmosphere.
• Address customer inquiries, both in person and over the phone, and direct them to the appropriate department or individual.
• Ensure that all visitors are properly logged in and escorted as necessary.
• Manage lost & found, assist on receiving deliveries e.g. stationeries, A4 copier papers etc.
• Top up papers in students’ self-printing area and assist students if there is any error arise.
• Check whiteboard markers and ensure the facilities team replace markers and dusters in all classrooms, student breakout areas, conference and meeting rooms.

Administrative Support

• Coordinate front desk activities, including distributing correspondence, managing incoming and outgoing mail, and processing deliveries.
• Maintain an organized and presentable reception area.
• Monitor and order office supplies, manage lost & found, booking of discussion rooms.

Communication

• Serve as a liaison between the reception team and management to relay any issues, concerns, or needs.
• Ensure that all relevant information is effectively communicated to the team and across departments.
• Maintain accurate records and logs related to front desk operations.

Problem Solving

• Troubleshoot any issues that arise at the reception area, such as technical problems with phone lines or visitor concerns.

Requirements

• Diploma in Customer Service or relevant
• Experience with front counter duties and customer service
• At least 6 years of relevant working experience
• Proven experience as a receptionist, front desk representative, or in a similar role.
• Previous experience in a supervisory or team lead position is preferred.
• Pleasant disposition, excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Proficiency in office management software (e.g., MS Office).
• Ability to remain professional and calm under pressure.
• Warm and approachable personality.
• Student-centric customer service approach to delivering excellent service attitude.
• Able to work well with diverse teams and handle conflicts effectively.
• Time management skills with the ability to prioritise tasks
• Prior relevant experience in education industry will be advantageous.
• Able to start work immediately is advantageous.

HOW TO APPLY:

Interested applicants, please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Chris Poh Tze Zheng

EA Personnel Reg No: R24120101

Mon to Fri 8.30am - 6pm

Job Scope

- Attend to customers’ inquiry

- Prepare and process Air Export booking request

- Arrange for collection of cargo at customers’ premise

- Provide booking confirmation and flight details to customers

- Mange customers’ expectations and complaints

- Correspond with overseas offices on shipment status and inquiries

- Verify invoices from vendor

- Prepare customers’ report

Requirement

- Must be familiar with Microsoft Word and Excel

- Must be able to work independently

- Must be able to converse in English for handling English speaking clients through email and phone

- Must possess a sense of urgency and responsibility in work

- Outgoing personality

- Willing to learn with good attitude

- Prior work experience in this industry is not required, but will be at advantage

- Training will be provided

We are looking for a Business Development Manager (Sales) to be part of our team. The Business Development Manager will be supported with inbound leads and get the opportunity to work with the #1 Digital Marketing Agency in Singapore.

Rewards:

• Extremely high commission structure
• Medical and insurance coverage
• Additional 2 days of annual leave every year
• Able to attend internal and external courses
• Work alongside with an award winning team (Winner of Search Marketing Agency Of The Year 2022 & Lead Generation Agency Of The Year 2022)
• A super fun and dynamic company culture
• Work from home available

Responsibilities:

• Develop digital marketing strategies and solutions across a broad range of digital marketing channels (SEO, SEM, Social Media, YouTube & Display) that meet our prospective clients’ needs
• Communicating with the clients and internal team in the development of the overall digital marketing strategy
• Conduct sales presentations to a range of prospective clients
• Build rapport with the business community through participation in related business associations
• Prospecting new leads and converting them to clients
• Build strong relationships with prospective clients
• Support account managers to service the clients
• Responding to clients' emails and calls
• Assisting in inbound calls to ensure prospective clients' sales inquiries are answered
• Making outbound calls to secure appointments and sales closure
• Prepare sales forecasts and report regularly
• Meet or exceed sales objectives assigned

Requirements:

• STRICTLY Singaporean or PR holder only
• Knowledge of Digital Marketing (SEO, PPC, SMA) is preferred
• Minimum 1 year experience in sales related position
• Fluent in written and spoken English
• Possesses self-initiative, hardworking and responsible
• Resourceful, cheerful disposition with a positive working attitude
• Able to carry and protect company branding at all times
• Able to work independently

Probation Period:

This position includes a 6 months probationary period to assess mutual compatibility within the job role.

Why Us:

Voted by Adidas, CapitaLand, Grab, Lazada, Alibaba, L’Oréal, Hilton, Zalora and UOB, we are the winner of Search Marketing Agency of the year 2022. We are also the winner of Lead Generation Agency of the year 2022.

With an ongoing expansion plan, we want to gather the best talents in Singapore and bring Impossible Marketing globally. This means that you get to speak to some of the biggest brand representatives in Singapore and Asia.

In addition, we are probably the only Digital Marketing Agency in Singapore who takes CSR seriously. We launched “Project KATE” back in 2015 and have since supported multiple charity organisations and the less fortunate for free.

More info: https://www.impossible.sg/