Benefits

1. Attractive Compensation: Earn up to $3,200 basic salary plus AWS and variable bonuses.
2. Convenient Transport: Company transport available with pick-up points at Pioneer, Choa Chu Kang, Potong Pasir, and Yew Tee MRTs.
3. Structured Work Schedule: Monday to Friday, 9am to 6pm.
4. Location: 4 Tuas Lane, Singapore 638613.
5. Growth Opportunities: Contribute to international shipping operations, collaborating with a global network of distributors and vendors.

Job Description

We are looking for a detail-oriented and organized Customer service/Export Logistics Coordinator to manage export shipments and related documentation. This is an exciting opportunity to work with global distributors and support efficient international supply chain operations.

Roles & Responsibilities

• Arrange export shipments for distributors/customers, including drop and export shipments from YASC.
• Prepare and handle commercial documentation, including invoices, delivery orders, and shipping documents, using in-house systems (RPMS).
• Coordinate shipment and cargo collection with the warehouse team.
• Prepare necessary shipment certificates such as SMF, COO, and COQ.
• Manage Letters of Credit and coordinate submission to banks.
• Liaise with external vendors, including freight forwarders, clearing houses, and delivery contractors.
• Process manual purchase orders and shipping instructions for vendors in Japan, America, Europe, China, Indonesia, Thailand, and India.
• Negotiate delivery rates and contracts to optimize costs and efficiency.
• Plan and monitor inbound shipments from overseas and local suppliers.
• Investigate claims regarding shortages, mis-supply, or defective parts with warehouse personnel.
• Track and monitor loading/unloading costs and prepare necessary reports.
• Perform additional duties as assigned.

Requirements

• Education: Minimum Nitec or equivalent.
• Experience: At least 3 years of relevant experience in shipping or export logistics.
• Skills: Strong coordination, communication, and organizational skills.

Additional Information

• Salary: Up to $3,200 basic + AWS + variable bonus.
• Working Hours: Monday to Friday, 9am to 6pm.
• Location: 4 Tuas Lane, Singapore 638613.
• Transport: Company transport provided to/from Pioneer, Choa Chu Kang, Potong Pasir, and Yew Tee MRTs.

Summary:

• Basic salary up to $4000
• AWS + Variable bonus
• 5.5 days work week @ 8.30am - 5.30pm, 9.00am - 1.00pm
• Women clinic
• Location: Orchard (3 minutes walkable from Orchard MRT station)

Key Responsibilities:

• Answer phone calls, and respond to inquiries
• Liaise with patients about appointment scheduling and patient registration
• Process insurance claims, manage payment collections and issue invoice
• Assist with simple procedures in the treatment room
• Perform inventory stock check and place order if necessary
• Provide basic patient care services
• Any other ad-hoc duties assigned

Key Requirements:

• Min 2 years of experience in specialised clinical setting
• Proficient in plato system, and medical insurance processing
• Bilingual in English and Mandarin in order to communicate effectively with Mandarin speaking patients

Your recruiter for this job: Stella

WhatsApp me @ 8772 4117 for a prompt response to your enquiry!

Stella Aw Yong See Hui | R24121552

Recruit Now Singapore Pte Ltd | EA No: 21C0845

Benefits:

• Basic Salary up to $4,500 with yearly increment based on performance.
• Week 1 (6 working days), Week 2 (5 working days), Week 3 (6 working days), Week 4 (5 working days) – Depending on roster basis
• Working timing: 8am to 5pm

Job Description:

This is a full time role for an Assistant Operations Manager located in Geylang Bahru. Our client is one of Singapore's Leading Specialists for Buddhist funeral services and you will be responsible for managing funeral transfers and services, preparing monthly schedules for ground staff, and handling petty cash and vehicle-related matters. They work closely with all departments, oversee the Customer Service Team by assisting with phone duties and managing funeral parlours, and ensure the Operations Team adheres to company policies and processes. Additionally, they assist the Human Resources Team with talent recruitment and perform other ad-hoc duties as assigned.

Qualifications:

• Minimum 2-4 years of management experience
• Comfortable working in the funeral industry
• Possess class 3 driver license
• Able to do shift work, and work on Public Holidays and Overtime
• 
  

Summary:

• Event Operation / Production Manager
• Premium lifestyle events and exhibitions
• Basic up to $6000+
• Yearly AWS
• Project incentives + profit sharing
• Location: Henderson Rd
• 5 days work week @ 10.00 - 6.30pm

Key Responsibilities:

• Oversee event and exhibition production timelines, ensuring quality deliverables
• Manage logistics, negotiate costs, and ensure high-quality output from external vendors
• Handle pre-event planning, onsite execution, and post-event processes
• Work closely with the design and project teams to ensure smooth internal communication
• Oversee fabrication, setup, and dismantling phases of events and exhibitions
• Proactively troubleshoot and resolve issues during setup and event days
• Coordinate risk assessments, safety regulations, and documentation
• Other relevant duties

Key Responsibilities:

• Min 3 year of experience in production and operations management for big scales events
• Must possess construction, electrical and other technical knowledge
• Proficient in AutoCAD and technical production plans

Interested applicants, please submit your updated resume in MS Words / PDF format by using the APPLY NOW BUTTON.

By submitting your personal data and/or resume, you give consent to the collection, use, and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

Please be informed that only shortlisted candidates will be notified.

Your recruiter for this job: Stella

WhatsApp me @ 8772 4117 for a prompt response to your enquiry!

Stella Aw Yong See Hui | R24121552

Recruit Now Singapore Pte Ltd | EA No: 21C0845

Summary:

• Basic salary up to $6000
• AWS + Variable bonus
• Location: Orchard (3 minutes walkable from Orchard MRT)
• 5.5 days work week (8.30am - 5.30pm, 9.00am - 1.00pm)
• Women Specialist Clinic

Key Responsibilities:

• Oversee day to day clinic operations
• Answer phone calls, and respond to inquiries
• Oversee doctor's schedule and patient appointments to ensure optimal worflow
• Ensure the claims are submitted accurately
• Assist with simple procedures in the treatment room
• Manage clinic resources including medical supplies, equipment and etc
• Provide basic patient care services
• Perform ad-hoc duties assigned by the doctor

Key Requirements:

• 1 year clinic manager experience in a specialised clinical setting
• Proficient in Plato system, and medical claim process
• Bilingual in English and Mandarin in order to communicate effectively with the Mandarin speaking patients

Your recruiter for this job: Stella

WhatsApp me @ 8772 4117 for a prompt response to your enquiry!

Stella Aw Yong See Hui | R24121552

Recruit Now Singapore Pte Ltd | EA No: 21C0845

Pay: Up to $2000 + $120 Transport Allowance + $66 (Flexible Benefit Allowance) + eMedical Card (cover spouse + children under 18) + AWS + 2.0 VB (Average payout for last 2 years)

Location: Islandwide, candidate will be placed under relief pool and will be required to roster at far end location if necessary

Working hours: Shift work depends on roster and location allocated, required to work on weekends

• There will be split shifts roster (3.15 hours break time)
• Earliest start at 7.45am, latest shift end at 11pm
• Work 4 days rest 1 day, work 4 days rest 2 days, work 3 days rest 1 days and so on

Responsibilities

• Sale of CEPAS cards and allied products at ticket or concession card replacement offices located at various MRT stations or bus interchanges
• Assisting in top up, card refunds or card claims
• Assist with dispatch duties to the different stations when required

Requirements:

• Minimum GCE ‘N’ or ‘O’ Level
• Customer service mindset
• Good communication skills and pleasant disposition
• Must be comfortable with handling large amount of cash
• Willing to work rotating shifts, weekends and Public Holidays
• Mandarin speaking preferred

EA Personnel Name: Chong Yeoh Choo

EA Personnel No: R1437462

EA License No: 21C0845

Customer Service Officer ( Driver )

Must have Class 3 with Bus vocational driving skill an advantage

Compassionate heart and love to work with elderly

5 days work week

Attractive benefits

Benefits

1. Attractive Compensation: Basic salary up to $2,400 with variable bonus.
2. Generous Leave: 14 days of annual leave.
3. Convenient Transportation: Company-provided transport from Serangoon MRT, Toa Payoh MRT, Jurong East MRT, and Bukit Indah (JB).
4. Perks at Work: Free lunch every Friday and fresh fruits every Monday.
5. Positive Work Culture: A harmonious and supportive workplace environment.

Job Description

As a Customer Service Representative, you will ensure smooth operations and excellent service delivery while collaborating closely with the team.

Responsibilities:

1. Manage day-to-day operational tasks efficiently.
2. Follow up and handle customer orders responsibly.
3. Perform well under pressure in a fast-paced environment.
4. Communicate and coordinate effectively with team members.
5. Execute other work tasks assigned by the supervisor.

Requirements

1. Customer-Oriented: Polite, pleasant, and committed to delivering excellent service.
2. Positive Attitude: Organized with strong problem-solving skills.
3. Team Player: Collaborative and able to multitask.
4. Flexibility: Willing to work on rotational weekends or shifts.
5. Integrity: Honest and reliable in fulfilling responsibilities.
6. Fresh Graduates Welcome: Entry-level candidates are encouraged to apply.

Additional Information

• Work Hours:Monday to Friday: 8:00 am - 5:00 pm.
  Rotational weekends (Saturday & Sunday): 8:00 am - 5:00 pm, as per roster.
• Work Location: 29 Tuas Ave 8
• Probation Period: 3 to 6 months, based on performance.

Benefits

1. Location: Work at Changi, East Region
2. Career Growth: Gain valuable experience in air freight, with opportunities to develop your skills in customer service and logistics.
3. Team Spirit: Join a supportive and dynamic team where collaboration and learning are encouraged.
4. Work-Life: Enjoy alternate Saturdays off after confirmation and 14 days of annual leave to recharge.
5. No Experience Needed: Fresh faces are welcome! Comprehensive training provided for those eager to learn and grow.

Job Description

Are you ready to embark on an exciting career in air freight? We are seeking enthusiastic and organized individuals to join our team as Air Export Customer Service Representatives. You’ll play a crucial role in managing our clients' air export needs, providing exceptional service, and coordinating with our operations team to ensure smooth shipment arrangements. This is your opportunity to thrive in a fast-paced, global logistics environment.

Roles & Responsibilities

• Support assigned customers and overseas agents by managing sales quotations, RFIs, RFQs, and inquiries.
• Book air export shipments with airlines and co-loader agents, ensuring timely follow-ups.
• Handle air export billing, invoice verification, and resolve rate disputes efficiently.
• Coordinate with clients, sales teams, overseas agents, and operations staff to ensure successful shipment arrangements.
• Perform additional duties as requested to support team goals.

Requirements

• Skills: Proficiency in MS Office (Word, Excel, PowerPoint) and data entry. Excellent command of English and Mandarin to liaise with Mandarin-speaking associates.
• Experience: Experience in air freight is a bonus, but not required. We welcome fresh candidates willing to learn.
• Attributes: Team player with a proactive attitude. Strong organizational skills and the ability to handle inquiries efficiently. Willingness to work overtime if necessary.

Additional Information

• Location: No. 9, Airlines Road, #02-16 & #02-17, Cargo Agents Building ‘D’, Changi Airfreight Centre, Singapore 819827.
• Working Hours: Monday to Friday, 9 am – 6 pm. Saturday, 9 am – 1 pm (alternate Saturdays off upon confirmation).
• Leave: 14 days of annual leave after confirmation.

BENEFITS:

Competitive salary package & staff benefits

Housing allowance: cover all relocation expenses

Yearly bonus

15 days annual leaves

Petrol and telephone allowance, business trip

Medical allowance

MAIN DUTIES:

Lead the Sales & Marketing division in Singapore

Co-ordinate with sales & marketing teams from different countries in Asia Pacific

Provide customer service & maintain existing key customer accounts

Approach new client accounts from different countries especially new market regions

Increase sales volume specifically in the Asia Pacific region

REQUIREMENTS:

At least 5 years experience in Sales B2B, at least in either Food Flavors or Fragrances (Or Sales Flavor for: Food / Beverage / Tea / Coffee / Bakery or Fragrance for Detergent / Shower Gel / Chemical for Cosmetics)

Minimum Diploma/Degree qualification in Food Technology / Business Administration/ Business Management / Sales & Marketing

Successful sales track records

AUXILIARY CONSULTANT (AC) / EA LIC:19C0013

CHARLOTTE, TAN SZE MIN/ EA Reg: R2196393

Roles & Responsibilities

Marketing Manager

Roles & Responsibilities:

Oversee all marketing campaigns for their company or department

Implement strategy

Promote a business, product, or service

Ensure the company is communicating the right messaging to attract prospective customers and retain existing ones

Represent the marketing team to cross-functional groups including product management, sales, or customer support

Updating senior leadership on the progress of marketing activities and reporting on the results of campaigns

Day-to-Day Duties:

Manage and coordinate marketing and creative staff

Lead market research efforts to uncover the viability of current and existing products/services

Collaborate with media organizations and advertising agencies

Brainstorm ideas for new campaigns

Coordinate with the sales team and other departments to produce effective strategies

Monitor current campaigns, ensuring their staff meets deadlines and complete necessary tasks

Analyze data to evaluate the success of their marketing efforts and come up with new ideas to improve brand marketing and exposure

Benefits

1. Attractive Compensation: Basic salary up to $2,400 with variable bonus.
2. Generous Leave: 14 days of annual leave.
3. Convenient Transportation: Company-provided transport from Serangoon MRT, Toa Payoh MRT, Jurong East MRT, and Bukit Indah (JB).
4. Perks at Work: Free lunch every Friday and fresh fruits every Monday.
5. Positive Work Culture: A harmonious and supportive workplace environment.

Job Description

As a Customer Service Representative, you will ensure smooth operations and excellent service delivery while collaborating closely with the team.

Responsibilities:

1. Manage day-to-day operational tasks efficiently.
2. Follow up and handle customer orders responsibly.
3. Perform well under pressure in a fast-paced environment.
4. Communicate and coordinate effectively with team members.
5. Execute other work tasks assigned by the supervisor.

Requirements

1. Customer-Oriented: Polite, pleasant, and committed to delivering excellent service.
2. Positive Attitude: Organized with strong problem-solving skills.
3. Team Player: Collaborative and able to multitask.
4. Flexibility: Willing to work on rotational weekends or shifts.
5. Integrity: Honest and reliable in fulfilling responsibilities.
6. Fresh Graduates Welcome: Entry-level candidates are encouraged to apply.

Additional Information

• Work Hours:Monday to Friday: 8:00 am - 5:00 pm.
  Rotational weekends (Saturday & Sunday): 8:00 am - 5:00 pm, as per roster.
• Work Location: 29 Tuas Ave 8
• Probation Period: 3 to 6 months, based on performance.

Customer Service Executive - Full Time

We're looking for a meticulous and independent individual to join our team.

You will be in charge of attending to customer's emails

• Reply to all online enquiries and is responsible for efficient, prompt and thoughtful response to customers.
• Handle and resolve customers' complaints, provide appropriate solutions, and follow up to ensure resolution.
• Process exchanges, returns and issue credits
• Uphold efficiency and customer satisfaction.
• Handle and process customer's exchanges and returns efficiently.

Some traits that we are looking for:

• Positive with a willing to learn attitude
• Strong communication & interpersonal skills
• Customer-orientated and passionate
• Ability to solve issues efficiently
• Has a high level of professionalism, work ethics and honesty
• Meticulous

Requirements:

• A strong interest in fashion
• Good command of English
• Min education: Diploma
• Basic Excel Skills required
• Able to work independently
• Minimum commitment of one year
• Only Singaporeans or Perm Residents
• Will be required to work on weekends

How to apply:

Send your application to: [email protected]

Job responsibility:

• Setup, commissioning and decommissioning of equipment
• Troubleshoot and resolve technical issues with semiconductor equipment
• Perform preventive maintenance on equipment
• Conduct training for customers’ engineers
• Provide technical support to maintain high level of customer satisfaction

Requirements:

• Diploma in Electrical / Electronics / Mechanical Engineering
• Excellent analytical skills with the ability to trouble-shoot and resolve technical issue
• Able to read electrical and mechanical diagrams
• Responsible, Positive Attitude and able to work independently with minimum supervision
• Prior experience working in semiconductor industry would be an added advantage
• Fresh Polytechnic Diploma holder are welcome to apply

We are looking for hardworking individual to join our fun team as part-time Server at Charlie’s by Rise & Grind.

Only Singaporeans may apply. Students or housewives with relevant experience are welcome to apply. Excellent staff benefits and remuneration.

Key Responsibilties:

The Server will assist in the daily operations, management and overall performance of the cafe he/she is assigned to.

Key Requirements:

• Team player.
• Minimum 1-2 years experience in a cafe/restaurant environment.
• Excellent customer service skills.
• Must be able to work on WEEKENDS and PUBLIC HOLIDAYS.
• Good communication and interpersonal skills.
• Fluent in English.
• Set-up the dining area and service station in preparation for the day’s business.
• Take all guest orders following proper guest serving procedures.
• Promptly and correctly takes all orders from the guests.
• Clear all soiled dishes, glassware and cutleries from guests’ tables to dishwashing area.
• Perform housekeeping and cleaning duties accordingly

Student and housewives are welcome to apply!

Interested candidate please email us your resume or call 80147338 (Shida) to arrange for a casual interview.

Service Desk Engineer

We are looking for experienced full-time Service Desk engineer to provide End User Computing, Deskside support and Service Desk support to APAC Region in Singapore.

Job Responsibilities:

• Provide level 2 End User Computing support and well verse in Windows OS.
• Good Hardware and software troubleshooting skills for PC.
• Break fix and IMAC support for end user deskside equipment.
• Basic troubleshooting skills for IOS and android devices.
• Handles asset and peripherals inventory management.
• Meeting room and AV equipment knowledge.
• Provide smart hands support for networks and servers
• Familiar with Service Desk ticketing systems and process.
• VIP support.
• Change Management, including review new and implemented changes, chair CAB, review change schedule, maintain dashboard, prepare comms.
• Incident Management, including analysing trends, incident workarounds, monitoring aged incidents.
• Major Incident Management, including communication, being part of the Incident Response Team, managing suppliers
• Problem Management, including chairing any problem meetings, managing active problems, highlighting new problems.
• Release Management – liaising with the testers, vendor, tracking features and defects
• Service Request Management – documenting processes, analysing trends, identifying service improvements, working with teams to design new processes
• Continual Service Improvement – being able to highlight areas of improvement for effectiveness and efficiency
• Service Reporting
• ServiceNow – to assist with the day-to-day management of the tool, including working on incidents and requests

Technical Skills & Qualifications Required:

• Good knowledge of ITIL
• Good knowledge of ServiceNow
• Good knowledge/experience of using the Microsoft suite, specifically including SharePoint , Visio and Excel
• Exposure to/familiarity with automation

Job Requirement:

• Diploma/Bachelor’s degree in computer science / information technology or relevant field.
• Proven work experience as a desktop support engineer or support technician.
• At least 3 years of IT deskside support experiences.
• A good team player.
• Excellent verbal and written communication skills, and ability to communicate with different audiences and write a range of document types – procedures, comms, training modules.
• Customer centric and focus on service excellence.
• Excellent problem-solving and multitasking skills.
• Working location: Central, Singapore

It would be appreciated if you can share with me your interest on the same.

Have a friend or family member who may be interested in taking the next step in their career? Help them out by referring them to Ennovatez.

You can email your resume to us at [email protected]

1. Manage and allocate company resources for logistic demand, as well as ensure that the delivery process smoothly and seamlessly.

2. Develop strategies to streamline processes and reduce cost

3. Ensure operations comply with regulatory standards as well as company guidelines

4. Manage and coordinate logistics staff to ensure smooth operations

5. Main point of contact and liaison between company staff, clients, and relevant authorities, ensure traceability and availability at all times.

Benefits:

• Basic Salary up to $4,500 with yearly increment based on performance.
• Week 1 (6 working days), Week 2 (5 working days), Week 3 (6 working days), Week 4 (5 working days) – Depending on roster basis
• Working timing: 8am to 5pm

Job Description:

This is a full time role for an Assistant Operations Manager located in Geylang Bahru. Our client is one of Singapore's Leading Specialists for Buddhist funeral services and you will be responsible for managing funeral transfers and services, preparing monthly schedules for ground staff, and handling petty cash and vehicle-related matters. They work closely with all departments, oversee the Customer Service Team by assisting with phone duties and managing funeral parlours, and ensure the Operations Team adheres to company policies and processes. Additionally, they assist the Human Resources Team with talent recruitment and perform other ad-hoc duties as assigned.

Qualifications:

• Minimum 2-4 years of management experience
• Comfortable working in the funeral industry
• Possess class 3 driver license
• Able to do shift work, and work on Public Holidays and Overtime
• 
  

Responsibilities:

• Work closely with team members in Business Development to achieve personal sales target and company sales target
• Understand company’s product and solutions, and present to clients
• Able to communicate effectively and professionally with clients, both spoken and written
• Market research and provide feedback to development team
• Assist in account management of company’s existing clients
• Evaluate customers’ future needs and recommend best practices

Requirements:

• Candidate with experience in IT, Digital Solutions, F&B or Retail related Sales will be a plus
• Looking for individuals with ability to speak and write in Chinese to communicate and perform work tasks for our growing Chinese-speaking customer base
• Candidates who possess relevant qualifications, employment background and suitable skills sets are most welcome to apply

Benefits

1. Attractive Compensation: Enjoy a competitive salary with bonuses and additional perks.
2. Generous Leave Policy: Start with 14 days of annual leave, increasing yearly up to 18 days.
3. Comprehensive Healthcare: Medical, dental, and specialist benefits provided.
4. Convenient Location: Work in a centrally located office with easy access to public transport.
5. Professional Growth: Join a supportive team that values your contributions and fosters development.

Job Description

Are you detail-oriented, customer-focused, and thrive in a fast-paced environment? We’re looking for a Customer Service Assistant to join our dedicated Customer Relations Team. In this role, you will ensure seamless order processing, respond to customer inquiries with professionalism, and maintain high service standards. Join us and make a difference by providing exceptional service every day!

Roles & Responsibilities

• Process a high volume of quotations and sales orders accurately and promptly.
• Respond to customer inquiries via phone, email, and web chat in a courteous and professional manner.
• Manage claims related to shipment delays, defective items, and pricing errors.
• Collaborate with internal and external stakeholders to resolve order-related issues.
• Promote online ordering through our e-commerce platform.

Requirements

• Minimum GCE "O" Level qualification.
• At least 1 year of experience in order processing or customer service.
• Strong communication and interpersonal skills.
• Detail-oriented with excellent accuracy and multitasking abilities.
• Comfortable in a fast-paced, KPI-driven environment.
• Proficiency in Microsoft Office (PowerPoint, Excel, Word, Outlook).
• Immediate availability is an added advantage.

Additional Information

• Location: Central region, Singapore.
• Working Hours: Monday to Friday, 9:00am – 6:00pm; 1-2 Saturdays per month, 9:00am – 3:00pm (based on duty roster).
• Work Arrangement: 100% office-based, no hybrid option.
• Team Structure: Reporting to the Customer Service & POC Manager, part of a team of 6 CS members.
• Key Performance Indicators: Must meet time-sensitive KPIs (e.g., 15 minutes for order processing).
• OT: May occasionally require 1-2 hours of OT during peak periods.

Benefits:

• Competitive salary of up to $4,700 + variable bonus + AWS
• 5-day work week (Monday to Friday) with regular hours for work-life balance
• Opportunities to develop and execute strategic sales plans in logistics
• Gain experience with international and intra-Asia market development
• Collaborative work environment with cross-functional team involvement

Job Description:

We are looking for a Business Development Manager to drive growth and develop innovative marketing strategies. Focusing on local and intra-Asia markets, you will build and maintain strong relationships with clients and partners, negotiating advantageous terms and working closely with in-house experts. This role combines strategic planning, relationship building, and proactive sales execution to increase overseas routing orders (RO) and enhance customer loyalty.

Roles & Responsibilities:

• Develop new business opportunities and drive client acquisition
• Build and nurture relationships with existing clients to identify sales leads
• Serve as the primary point of contact for client inquiries and feedback
• Conduct market research to identify potential clients and emerging trends
• Design and execute sales strategies to meet revenue and growth targets
• Work with the sales team to develop proposals and presentations
• Negotiate terms with clients, ensuring beneficial agreements
• Collaborate with internal teams (operations, customer service) for seamless delivery
• Provide regular sales reports and insights to the management team
• Maintain high customer satisfaction through proactive communication and problem-solving
• Stay updated on industry trends and competitor activities
• Handle tenders, RFQs, and Bids as needed

Requirements:

• Proven experience in business development or sales within the logistics sector
• Strong understanding of local and intra-Asia markets
• Excellent communication and negotiation skills
• Ability to work independently and collaboratively in a team
• Proficient in sales strategy development and client relationship management

Additional Information:

• Salary: Up to $4,700 basic + variable bonus + AWS
• Working Location: Alps Ave, Singapore 498801 (Second Office)
• Working Days: Monday to Friday, 9am - 6pm

Service Desk Engineer

We are looking for experienced full-time Service Desk engineer to provide End User Computing, Deskside support and Service Desk support to APAC Region in Singapore.

Job Responsibilities:

• Provide level 2 End User Computing support and well verse in Windows OS.
• Good Hardware and software troubleshooting skills for PC.
• Break fix and IMAC support for end user deskside equipment.
• Basic troubleshooting skills for IOS and android devices.
• Handles asset and peripherals inventory management.
• Meeting room and AV equipment knowledge.
• Provide smart hands support for networks and servers
• Familiar with Service Desk ticketing systems and process.
• VIP support.
• Change Management, including review new and implemented changes, chair CAB, review change schedule, maintain dashboard, prepare comms.
• Incident Management, including analysing trends, incident workarounds, monitoring aged incidents.
• Major Incident Management, including communication, being part of the Incident Response Team, managing suppliers
• Problem Management, including chairing any problem meetings, managing active problems, highlighting new problems.
• Release Management – liaising with the testers, vendor, tracking features and defects
• Service Request Management – documenting processes, analysing trends, identifying service improvements, working with teams to design new processes
• Continual Service Improvement – being able to highlight areas of improvement for effectiveness and efficiency
• Service Reporting
• ServiceNow – to assist with the day-to-day management of the tool, including working on incidents and requests

Technical Skills & Qualifications Required:

• Good knowledge of ITIL
• Good knowledge of ServiceNow
• Good knowledge/experience of using the Microsoft suite, specifically including SharePoint , Visio and Excel
• Exposure to/familiarity with automation

Job Requirement:

• Diploma/Bachelor’s degree in computer science / information technology or relevant field.
• Proven work experience as a desktop support engineer or support technician.
• At least 3 years of IT deskside support experiences.
• A good team player.
• Excellent verbal and written communication skills, and ability to communicate with different audiences and write a range of document types – procedures, comms, training modules.
• Customer centric and focus on service excellence.
• Excellent problem-solving and multitasking skills.
• Working location: Central, Singapore

It would be appreciated if you can share with me your interest on the same.

Have a friend or family member who may be interested in taking the next step in their career? Help them out by referring them to Ennovatez.

You can email your resume to us at [email protected]

JOB PURPOSE

The Regional Service Engineering Manager leads, guides and manages the Service Engineering Teams to ensure that the Company’s products being used by customers are properly configured and commissioned and can be used safely. To do that, the Service Engineers have to competently check, maintain and support the engineering and technical aspects of the products and troubleshoot and rectify any faults and problems that customers encounter.

CRITICAL WORK FUNCTIONS & KEY TASKS

1. Commissioning, Maintenance and Service Assignments
2. Lead, guide and oversee the Service Engineers in various countries to provide engineering (mainly electrical and mechanical) and technical support services to customers for commissioning, preventive maintenance and corrective services. The purpose is to ensure that the equipment/machine are properly installed and can be safely operated.
3. As the Manager for the Singapore team, allocate work and manage the Service Engineers in Singapore.
4. Advise and address cases escalated by team members, which is usually done remotely through emails, messaging and telecommunications on a 24 x 7 basis.
5. Provide engineering support and service for certain products personally.
6. Review or prepare quotations to tender for service contracts for preventive maintenance and repairs. Decide on terms and pricings.
7. Where necessary, support the clinical application specialist in attending to cases involving the use of robotics in the operating theatre.

2 Products, Stock & Knowledge Management

1. Deal with manufacturers on technical issues and spare parts.
2. Plan and ensure that stock level of spare parts is optimally kept.
3. Track and ensure that testers are calibrated and checked periodically.
4. Manage and enforce documentation of all assignments handled to build up a knowledge database for analysis, learning and sharing. Identify common issues and errors and prepare an article or advisory to educate the Engineers.
5. Prepare step-by-step training materials and operating manual (derived from service manuals provided by manufacturers) for every major equipment to guide the Engineers

3 People Management and Development

1. Promote and support progressive people management frameworks and policies to better attract, retain and develop talent:
2. Competency framework
3. Performance management system
4. Learning and development framework
5. Lead performance management and learning & development, adopting and leveraging on Skills Frameworks and other relevant frameworks.
6. Recruit, orientate, lead and guide the team, ensuring that the day-to-day duties are carried out according to standards and requirements.
7. Engage, mentor and motivate team members to excel and grow them personally and professionally.
8. Manage staff issues and appraise their performance

4 Special Projects and Others

1. Undertake special projects as and when assigned by the management. Eg: In-house POS System, Key Performance Indicators System (Dashboard) and Job Forms.
2. Perform other assignments and projects as assigned by the management.

Job Description:

• Report to Project Manager / Head of Planning.
• Involved in all trades coordination during design development and planning stage (Architectural , Structural & MEP.
• Good knowledge of authority requirement / regulations to execute planning works
• Good knowledge of precast , PPVC , PBU and Dfma concepts
• Ability to adapt to digitalised process in construction industry
• Strong interpersonal skills to liaise with Client/Consultant/Subcon
• Ability to lead a team of Engineers & Coordinators to successfully

Requirements:

• Degree in Civil or Architectural or Construction Management
• 7-10 years experience in Building Environment
• Experience with Precast/PPVC/MET Basic knowledge of Revit , Autodesk BIM360 , Novade ,Powerapps , Power BI is an added advantage
• Completed min 5 project cycles
• Strong Decision making and leadership skill

Responsibilities

• Evaluate improvement opportunities and proposed solutions for automation projects
• Collaborate with Central Automation team to drive the development of automation strategy, in-line with overall Micron Backend Business objectives.
• Evaluate improvement ideas based on return on investment, quality and safety/ergonomics improvement.
• Partner with internal team members and automation vendors to design solutions to meet improvement objectives.
• Propose improvement ideas to management for approval.
• Plan overall project within expected scope, budget and timeline.
• Lead, mentor and develop a team of automation engineers
• Recruit the best talent to form the ideal team structure.
• Collaborate with other engineering teams to ensure efficient utilization of technology and team resources.
• Motivate team to perform to the highest potential.
• Continuously build up team’s technical competencies through training and industry benchmarking.
• Setup and lead regular meeting with cross functional team to ensure successful implementation of automation solutions.
• Effectively manage automation engineering resources to deliver complex multiple projects on time and to budget.
• Collaborate with counterparts at other sites to ensure consistency of automation projects.
• Closely work with and monitor supplier’s timeline and resources.
• Identify and track overall site project breakthroughs, technical challenges, lead-times and risk mitigation plans.
• Managing site wide program on automation
• Report to management on labor productivity improvement projects through automation in whole site, ensuring compliance to agreed upon business processes.
• Support all automation projects in the site to get necessary resources, i.e. funding and resources by collaborating with internal and external partners, notably IE, IT, BEAUTO, KEG and ES.
• Collaborate with grant team in various government grant execution, communication, audit and administration.
• Oversee the daily operations of the Assembly/Test automation shift, ensuring all equipment and tools are functioning correctly and efficiently.
• Manage a team of Automation Engineers, technicians, providing guidance, training, and support to ensure high performance and adherence to safety protocols.
• Monitor and analyze key performance indicators (KPIs) to identify areas for improvement and implement corrective actions as needed.
• Coordinate with other departments to ensure seamless integration of automation processes and resolve any issues that may arise.
• Develop and implement standard operating procedures (SOPs) for the automation shift operations.
• Ensure compliance with all relevant safety regulations and company policies.

Requirements

• Bachelor’s /Master’s in engineering or Science fields
• At least 5 years of work experience in physical automation/ data engineering and related engineering field
• Proven ability in managing direct reports (leadership role) with experience in building new teams desired
• Practical experience working with AMHS (Automated Material Handling Systems), equipment automation
• Practical knowledge of MES (Manufacturing Execution Systems) and Dispatch/Scheduling tool in a high-volume manufacturing environment
• Contractual and commercial awareness
• Proven ability in project and/or program management
• Excellent analytical, fact-based decision-making skills
• Excellent interpersonal skills and demonstrated ability to communicate effectively at all levels within the organization
• Excellent teamwork and collaboration with other groups, internally and externally
• Proven ability to plan and prioritize goals and objectives

Evaluates, selects and orders equipment that is most appropriate and cost effective for the manufacture of company products. Oversees the installation, modification, upgrade and maintenance of manufacturing equipment. Maintains current records on equipment manufacturers' technical notices, upgrades and safety issues. Studies equipment performance and reliability. Establishes programs and solutions for increasing uptime and for equipment problems that affect the manufacturing process. Provides technical support to the manufacturing equipment repair and process engineering organizations. Defines and writes preventative maintenance schedules.