Customer Service/Call Center Officer

Work Timings: Rotational shifts (Morning and Afternoon Shifts)

Job Requirements:
1. Comfortable with using computer applications and tools.
2. 1 year of experience in customer-facing roles (front or backend) is preferred.

Job Role and Responsibilities:
- Achieve set Customer Center targets (KPIs) while upholding service quality.
- Ensure accuracy and compliance for customer requests.
- Promote the Bank's products and services through cross-selling.
- Assist customers in transitioning to the Bank's digital platform based on their preferences.

Thanks, and Best Regards

Karanam Vijaya Kiran

(EA Registration no: R1443178)

Recruitment Manager

Hand Phone: +65 92333815

Helius Technologies Pte Ltd (EA Licence No: 11C3373)

Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts – to get it right for our guests and our business each and every time.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.

Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.

Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.

In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Responsibilities:

• Document and maintain the Client’s enquiries and request received in Bank’s ticketing tool
• Subject Matter Expert for specific focus area such as Authentication, Trading, Payments
• Strong commitment to quality service and standards
• Manage the clearance of Long Form Deficiency, Subscription of documents, Investment related forms.
• Support ad hoc duties/requests as assigned by team lead

Requirements:

• Degree with at least 3 years of related banking call centre or client services experience
• Able to work shift hours and public holidays
• Strong communication talent, ability to manage conflict situation etc

Email: [email protected]

** This Singapore-based position is opened to Singaporeans only.

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | Nurul Amirah | Registration No: R22108940

• Location: Pandan (moving to Jurong East in 2025)
• Service Engineer in Marine navigation system
• Salary: up to $4,000

Essential Responsibilities:
• Attending ships in terminal, anchorage, shipyard for repair, installation, troubleshooting services.
• Report and documentation as per company procedures (E.g. Update of Software, database, etc.).
• Timely completion of technical and service work report
• Conducting fault-finding process and resolve the technical issue onboard as appropriate.
• Providing technical support both onsite and remotely for company product to the customer.
• Providing support to coordinators.
• Ensuring that the work is executed according to Company Quality, Health, Safety and Environmental guidelines and customer site procedures.
• Ad-hoc duties as assigned by manager.

Requirements:
• At least a Diploma in Electrical and/or Electronics Engineering or related field with at least three years of relevant experience
• Experience in programming, commissioning and service of Marine navigation systems.
• Experience in the hardware and software for the Marine navigation systems
• Excellent product knowledge in SAM Electronics and other navigation System.
• Good communication and teamwork skills.

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Alternatively, you may wish to email your resume in a detailed Word format to [email protected]

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd, 20 Cecil Street, #08-09 PLUS Building, Singapore 049705
Tel: 6950 9748
http://www.peopleprofilers.com
[email protected]

Consultant in charge: So Boon Shyen, Debbie
EA Licence Number: 02C4944
Registration Number: R1111376

Marine Service Engineer

Responsibilities:

• Diagnose and repair marine engines, steering systems, and other components
• Perform routine maintenance and ensure shipboard systems are working correctly
• Provide detailed reports to customers and maintain accurate records
• Adhere to safety protocols and environmental regulations
• Collaborate with team members and assist in training junior technicians

Job Requirements:

• Diploma or equivalent; technical certification or associate degree in marine mechanics or related field preferred.
• Minimum of 2 years of experience in marine service and repair.
• Strong mechanical aptitude and problem-solving skills.
• Proficiency with diagnostic tools and marine service equipment.
• Knowledge of marine engines, aux engines and cargo pumps.
• Ability to read and interpret technical manuals and schematics.
• Physical ability to lift heavy objects and work in various weather conditions

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY SINGAPORE Pte Ltd)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy

• Identify and resolve problems with marine motors, auxiliary engines, steering systems, and other related components.
• Repair inboard and outboard engines, focusing on fuel, cooling, and exhaust systems.
• Perform regular maintenance to ensure the proper functioning of all shipboard systems.

Requirements:

• Diploma in Marine Engineering or equivalent.
• At least 2 years of nautical maintenance and repair experience.
• Skilled in using diagnostic tools and marine service equipment.
• Good understanding of marine engines, auxiliary engines, and cargo pumps.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

1.Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are responded in a timely manner.

2.Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions.

3.Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level

4.Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded.

5.Manage customer expectations and notify Team Lead in the event of unusual surge in calls of a specific nature.

6.Handle initial classification/ prioritization of the incidents. Track the progress of resolution and provide regular updates for follow-up actions and incident status.

Our client provides the machinery, tools and technology in getting the best end glass quality.

• Manage all maintenance related problems on site, troubleshoot and provide technical support to customers.
• Responsible for site acceptance tests, commissioning and start-up assistance.
• Handle the customers on after sales service, understand and help customers define their needs.
• Perform trainings to enable users in optimizing the product performance.

Requirements:

• Diploma in Electrical/Mechanical/Mechatronic Engineering or equivalent
• At least 2 years of relevant working experience in servicing machineries.
• Independent with good time management skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Key responsibilities:

This is a position with Deloitte’s rapidly expanding Tax Technology Consulting practice, providing tailored advice and solutions to a broad range of clients, both domestic and multinationals looking to gain access into various markets from tax and regulatory perspective.

As a Senior Associate, you will have some knowledge of working on ERP (SAP/Oracle) implementations and familiar with integrating the tax bolt-on solutions (OneSource/Vertex) within the ERP transformation programs.

You will join a team of dedicated ERP and OneSource/Vertex implementation specialists, focusing on end-to-end project implementations. You will be responsible for delivering compliance and customs solutions which include project management, change management, solution design, solution implementation and end-user support & training.

In your role, you will also lead and/or facilitate business process definition and modeling, check the feasibility of this business model regarding the ERP products and the legal requirements. You will guide a team to implement and configure the software to replicate the required business processes and analytical/reporting needs

You will be a key contributor to the development and growth of our TTC practice globally.

Requirements:

• Bachelor degree in Accountancy, Business Management, Information Technology or similar fields.
• At least 5 years of experience in ERP (SAP/Oracle) project implementation or similar projects, and thus have solid knowledge of the ERP Solution.
• Integrating tax bolt-on solutions with the ERP system (i.e. Vertex, OneSource Indirect Tax)
• Technical or functional lead on at least 2 full-lifecycle SAP implementation
• Experience in SAP modules (e.g. DRC, ABAP etc.) is an asset
• Software aptitude in PowerPoint, MS Project, Access, Excel, and/or Visio
• Well versed in pitching presentations to clients and key stakeholders
• Advantageous to have good understanding of the supply chain management processes
• Good analytical and modeling skills
• Team player with strong communication skills
• Open to work in an international multicultural environment and to work abroad if needed;

• Salary: $2800 - 3300 + $750 Transport Allowance
• Working Days: 5 days , 8– 5.15pm
• Location: Kwong Min Road (Boon Lay)

Job Description

Overview for the role:

Provide back-end operational support, assist the Account Manager in managing/maintaining customer relationships; daily schedules of technicians; follow up with necessary logistics and procurement; and conduct product training for technicians and Customers.

Operational Support:

• Coordinates, prioritizes, and resolves issues encountered by the team.
• Optimizes the usage of manpower, standard time, equipment, and energy of the team.

Customer Relationship Management:

• Escalates critical/complex issues that will impact the business and manage quality issues.
• Contacts customer & Dealers/Distributors, collects feedback, and establishes and maintains good relationship with customers, Dealers/Distributors.
• Responds to key customer complaints and carries out customer satisfaction investigations to ensure establishment of appropriate improvement plans.

Financial Oversight:

• Forecast, monitor, and document financial performance against plan.
• Manage end-end aftersales service delivery and account receivable through Microsoft Business Central.

​​​​​​​Team Management:

• Recruit, interview, hire and train technicians as required to meet workload demands, and company or customer expectations and requirements.
• Manage a team of service technicians direct reports, and a few in-house subcontractors.

Logistics and Procurement:

• Manage parts, materials and tools procurement, and logistics scheduled maintenance, repairs, and emergency service calls.
• Engage in end-end process with subcontractors, from quotations comparison to site deliverables to invoice.

Contract Management:

• Responsible for contract renewals and simple repair quotations process.

​​​​​​​Health, Safety, and Compliance:

• Drive EH&S initiatives, create EHS awareness and monitor compliance

Performance Metrics:

• Responsible for KPIs such as productivity, field expenses, Aftermarket Service Sales revenue/margins

Requirements:

• Degree/Diploma in Mechanical/Electrical/Electronic Engineering or equivalent practical experience.
• Min 3 Years of experience in a similar supervisory role within Aftermarket Service Industry
• Proficiency in Microsoft Business Central or similar tools.
• Understanding of EH&S standards and practices is a plus for the role.

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Account Manager [After Sales Service]

Salary: $2800 - 3300 + $750 Transport Allowance
Working Days: 5 days , 8– 5.15pm
Location: Boon Lay

Job Description

Overview for the role:

Provide back-end operational support, assist the Account Manager in managing/maintaining customer relationships; daily schedules of technicians; follow up with necessary logistics and procurement; and conduct product training for technicians and Customers.

Operational Support:

• Coordinates, prioritizes, and resolves issues encountered by the team.
• Optimizes the usage of manpower, standard time, equipment, and energy of the team.

Customer Relationship Management:

• Escalates critical/complex issues that will impact the business and manage quality issues.
• Contacts customer & Dealers/Distributors, collects feedback, and establishes and maintains good relationship with customers, Dealers/Distributors.
• Responds to key customer complaints and carries out customer satisfaction investigations to ensure establishment of appropriate improvement plans.

Financial Oversight:

• Forecast, monitor, and document financial performance against plan.
• Manage end-end aftersales service delivery and account receivable through Microsoft Business Central.

Team Management:

• Recruit, interview, hire and train technicians as required to meet workload demands, and company or customer expectations and requirements.
• Manage a team of service technicians direct reports, and a few in-house subcontractors.

Logistics and Procurement:

• Manage parts, materials and tools procurement, and logistics scheduled maintenance, repairs, and emergency service calls.
• Engage in end-end process with subcontractors, from quotations comparison to site deliverables to invoice.

Contract Management:

• Responsible for contract renewals and simple repair quotations process.

Health, Safety, and Compliance:

• Drive EH&S initiatives, create EHS awareness and monitor compliance

Performance Metrics:

• Responsible for KPIs such as productivity, field expenses, Aftermarket Service Sales revenue/margins

Job Requirement:

• Degree/Diploma in Mechanical/Electrical/Electronic Engineering or equivalent practical experience.
• Min 3 Years of experience in a similar supervisory role within Aftermarket Service Industry
• Proficiency in Microsoft Business Central or similar tools.
• Understanding of EH&S standards and practices is a plus for the role.

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Our client provides advanced instruments and systems designed for high performance across various industries.

• Prepare service and spare parts quotations to customer inquiries.
• Build and maintain strong customer relationships to ensure high-quality service and support.
• Perform in-house repairs and on-site commissioning for gas and water quality analysers, CEMS, and AQMS, troubleshoot issues.
• Collaborate with customers to address service concerns and offer technical solutions.
• Support the project team in conducting FAT and SAT and deliver product training to end users and distributors.

Requirements:

• Degree in Mechanical Engineering/Environmental Science Engineering or equivalent.
• At least 2 years of experience in the analytical instruments.
• Good knowledge of gas analyzers, CEMS, and water quality analyzers.
• Customer-oriented with a positive attitude, along with excellent planning and time management skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Duties and responsibilities:

- Develop and maintain positive relations with tenants via regular and proactive communication.

- Manage tenants complaints and work to resolve them or provide feedback to Management

- Manage and schedule work order requests put in by tenants in a timely manner

- Coordinate with contractors for the works

- Respond to any emergencies promptly to minimise disruptions to tenant’s business

- Analyze current SOPs and make recommendations to the Management to improve operating efficiency

Requirements:

- At least a Diploma in hospitality preferred (Certified true copies of certificates must be presented)

- At least 2 years of experience

- Demonstrated proficiency with Microsoft Office like Excel and Google suite of products like Google Mail, Sheets and Calendar.

- Ability to organize and coordinate work efficiently and to set priorities in a demanding work environment.

- Strong verbal and written communication skills.

- Strong interpersonal skills.

- High levels of integrity

- Ability to work independently and as a productive member of a team.

- Ability to work under pressure and meet deadlines.

- Willing to be on rotational weekend duty and answer texts (eg Tenant complaints and enquiries) outside of normal office hours.

• In charge of sales and marketing tasks with the primary goal of increasing wine sales and the market share of wineries.
• ⁠Equipped with wide-ranging experience in wine sales and distribution, knowledge of different wine brands and characteristics, as well as familiarity with wine pairing techniques.
• Capability to conceptualize and execute effective sales and marketing strategies
• Promote and sell wines
• Managing sales targets, customer service levels, and profits; facilitating wine deliveries for special events;
• Assessing market trends and determining business opportunities.
• ⁠Provide strong after-sales support and maintain excellent business relationships with the customers to retain their accounts, grow their listings, and create new business opportunities
• ⁠Manage aging AR to ensure customer payments are received in a timely manner and communicate regularly with the finance team regarding customers who are outside of their trade terms
• Keep informed of industry trends, participate in the trade portfolio selection and range reviews, continue to develop your own wine knowledge, and be an expert in the trade portfolio we offer
• Operate within the company guidelines and follow the processes set up relating to the day-to-day operations of the business, be a team player, supporting the whole team to achieve the overall Company sales targets and revenue goals
• Work closely with different teams and departments to ensure smooth operations.
• ⁠Maintain active involvement in winery events, vendor meetings and presentations, and strategy planning meetings.
• Able to handle stress and sales target

Job Scope:

· To arrange ships' stores and spare parts supply for vessels under our management.

· To arrange necessary maintenance and repair for vessels under our management.

· To attend to our vessel for checking the ship's condition.

· To act as a ship's owner (Correspondence with the concerned authorities and other parties)

· Act as a crew manning agent (Crew change, etc.)

· To report the above-related matter to the HQ and our associated ship management company.

· Only the Japanese language is to be used when the above-stated reporting, etc.

Requirements:

· Academic history : Master’s degree or above ( Marine Science and Technology)

. Having experience as a ship's officer for at least 5 years.

· Having experience in ship management of ocean-going vessels.

· Having language skills of Japanese (N1 Level at JLPT) & English.

· Being well familiar with maritime technical terms in Japanese.

· Having good knowledge of ships' operation and management

· Having a positive attitude with a high level of integrity and initiative

· Willing to travel abroad when required (e.g. ships' malfunction)

· Having good computer skills (Microsoft Word and Excel)

We are looking for a dynamic and experieced Sales Manager to join our team. He/She must be able to identify and closed sales opportunities and to meet sales targets for our events.

The individual mus posses the following:

- able to work independently to close sales

- Build client relations and meet client needs and expectations during set up and event days as the main point of contact

- Manage and liaise with clients till end of event

- Work with internal Marketing Department to develop marketing plans to ensure the sucessful launch of event

Requirements:

- Degree with minimum of 2 years relevant experience in related field

- Sales experience in Event/Exhibition Sales

- Highly motivated and able to work independently

- Good organisation skills and able to work in a fast paced environment

- Results orientated with a drive to acheive sales targets

- Able to work on weekends during days of event

Job Responsibilities

• Assist in the development of programmes, baseline management and progress updates on casino / hotel / F&B projects
• Competent in the use of Primavera P6 planning software
• Understanding ‘Critical Path Methodology’ and using it for reporting against the programme for planning reports and related project controls disciplines
• Must have experience of planning for the whole construction process from inception through to completion and to be able to create programmes
• Assisting the Director of Planning in preparing presentation of programme information to stakeholders including graphical presentations
• Work with other team members, including change, cost, project controls and other planners to deliver a planning and / or project controls service
• Support the weekly / monthly update in line with reporting cycle and set in place reports and processes including the use of key interfaces and earned value calculations
• Review for acceptance Contractors programmes in line with contractual obligations and manage the relationship and on-going submission of the contractors programmes
• Assisting in the creation and regular production of Progress Dashboards and Reports
• Attend progress review meetings with contractors and internal PM meetings
• Where necessary undertake or contribute to what-if scenarios to show the effect of potential changes

JOB REQUIREMENTS

• Preferably Degree or equivalent in a construction related discipline
• Member of relevant professional institution
• Minimum 5 years Construction planning experience, with experience working on major A&A, refurbishment projects
• Hotel and / or Casino experience is essential
• Good Primavera P6 skills is essential
• Good knowledge of all standard Microsoft packages as well as MS Project
• Good written and verbal communications skills

Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.

· Research new wholesale food suppliers and negotiate prices

 Calculate future needs in kitchenware and equipment and place orders, as needed

 Manage and store vendors’ contracts and invoices

 Coordinate communication between front of the house and back of the house staff

 Prepare shift schedules

 Supervise kitchen and wait staff and provide assistance, as needed

 Keep detailed records of daily, weekly and monthly costs and revenues

 Arrange for new employees’ proper onboarding (scheduling trainings and ordering uniforms)

 Monitor compliance with safety and hygiene regulations

 Gather guests’ feedback and recommend improvements to our menus

Responsibilities and Duties:

• Prepare timely and accurate financial and management reports
• Analyse and review financial reporting
• Perform cash flow forecasting as well as budgeting and forecasting
• Handle corporate tax filings and GST tax matters
• Formulate and implement processes to improve internal controls
• Liaise and coordinate with external corporate secretary, bankers, auditors and tax agents
• Provide expertise in any ad-hoc corporate projects

Qualifications, Skills and Competencies:

• Bachelor of Accountancy or equivalent professional qualification (ACCA)
• Minimum of 3 years' relevant experience with strong leadership capability
• Preferable to have consolidation and group annual report drafting experience
• Sound knowledge of Singapore's IFRS, Corporation law, Taxation law and relevant statutory requirement
• Consolidation and group annual report drafting experience preferred
• Excellent communication and interpersonal skills to relate to people at all levels
• Proactive, meticulous, and able to work well in a dynamic and fast-paced environment

We are looking for a Bar Manager. You will play a pivotal role in ensuring high quality standards, creativity, brand promise and profitability for the bar program while working closely with other leaders within the F&B Management, F&B Outlets, Catering, Wedding and Banqueting departments, Guest Care Services, Marketing and Finance divisions. If you possess a passion for F&B, delivering excellent customer service, we want you to be part of our growing team.

The Bar Manager's areas of responsibilities includes the following but not limited to:

Operations Management

· Confirm preparation and presentation of all food and beverages are aligned to the quality and service standards as set out in the SOP

· Verify cleanliness and hygiene of bar and all equipment and assets are available and in good condition for each service period

· Acquire feedback from guests by active social interaction on quality and service levels to achieve total customer satisfaction. Resolve and grievances promptly

· Create productive schedules and rostering to ensure that the bar is well staffed through effective utilization of all resources

Financial Management

· Establish objectives and targets for the bar. Implement systems to maximise sales and revenue where necessary

· Certify accurate cashier closing procedures and that the mandatory corresponding paperwork is complete

· Ensure adherence to stock control procedures. Perform regularly scheduled inventories in support of finance and accounting systems

Business Development

· Support the Marketing and Communications team in development and implementation of promotional activities and events at the venue

· Develop and update menus collaboratively with the Food and Beverage team in line with the latest industry trends to provide an unsurpassed experience for our guests

· Interact with media & guests to promote the hotel & the business unit when & where required

Human Capital Management and Development

· Committed to learning. This includes self-study, research and exploration of the local bar culture and knowing the places to go

· Maintain constant staff interaction and communication by delegating duties and tasks to staff to meet goals and profitability

· Conduct weekly training sessions in accordance to staff’s development and training needs

· Responds to constructive feedback from others by showing improvement in performance

· Leads by example through passionate, hands on approach

· Displays and maintains a professional and pleasant image at all times

· Maintains professional confidentiality at all times

· Demonstrates a good working relationship with other departments with a high level of communication and cooperation in the interests of service and improvement in the working conditions of the hotel and department

External

· Ensures that the hotel complies with all Alcohol & Food Hygiene related Laws and Regulations of Singapore and its relevant authorities

Job Requirements:

· At least 3 years’ experience in Hotel bars of similar capacity, preferably in Singapore and/or a 50 Best Bar

· Minimum Diploma in Hospitality/Tourism Management or equivalent

· Certification in WSET Level 2 or 3 in Wines and/or Spirits will be advantageous

· Knowledge of beverages, products including the recipe, history, latest trends and pairing techniques

· Excellent communication and organizational skills

· Strong interpersonal and problem-solving abilities

· Highly responsible & reliable leader

· Ability to work well under pressure in a fast-paced hotel environment

· Ability to lead/coach a team and work cohesively with team members and stakeholders

Join our team and be part of an extraordinary journey to provide the pinnacle of luxury and service to our valued guests.

Responsibilities

Manages human resource operations by recruiting, selecting, orienting, training, coaching, counseling, and disciplining staff; planning, monitoring, appraising, and reviewing staff job contributions; maintaining compensation and benefits strategies. Implements human resource strategies in talent acquisition, staffing, employment processing, compensation, health and welfare benefits, training and development, and employee relation and retention.

Key Responsibilities

• Responsible for the management of effective and responsive human resources function.
• Review and analyze HR statistics and reports to recommend changes to HR practices and organizational planning to suit company direction and improve productivity
• Responsible for budgeting, reviewing and forecasting of all HR related costs of employees in the Non-Management up till Manager level, and present during P&L sessions to the management
• Review and implement HR policies to support the rapid growth and expansion of the organization, and meet governmental needs
• Supports management by providing human resources advice, counsel, and decisions; analyzing information and applications.
• Review and manage the Performance Management scheme to drive high performance culture
• Develop training and development plan of all staff
• Manage the recruitment and orientation of all staff, including recruitment of selected senior positions personally.
• Monitor and review salary and grading structure, research market data to ensure competitiveness
• Manage the payroll function of the Non-Management up till Manager level and ensure the payroll cycles and deadlines are adhered to.
• Ensure compliance for both internal and external audits for HR operations
• Manage and/or administer disciplinary procedures, refereeing disputes and terminating staff.
• Manage the health and welfare policies of the company.
• Manage and liaise with insurance broker and adjusters on all insurance claim cases.
• Develops Employee Engagement Plan and executes plan to ensure high employee engagement
• To recommend staff welfare activities and implement programs/ activities that support Company social, environmental and charitable causes.
• Work closely with various Head of Departments on manpower planning, recruitment and development of all departments
• To manage the overall HR and payroll services rendered to subsidiaries.
• Overall responsible for the smooth running of the HR information system.
• Oversee and manage Corporate Office Admin and Reception

Qualifications

• Degree Holder in Human Resource Management or Business Administration
• 5 to 7 years of HR experiences with minimum 3 years of experience in supervisory role
• Knowledge and application of local employment statutory regulations, policies, and practices
• Experience in leading through change in Retail Environment is a plus

Required Skills and Abilities

• Able to influence and work well with people at all levels
• Excellent interpersonal, communication and conflict resolution skill
• Team player and able to learn fast, hands on and perform in a complex environment
• Problem solving and decision making
• Strong financial, analytical and business acumen
• Able to think critically, able to anticipate and manage changes
• Self-motivated, work independently and positive attitude
• Ability to act with integrity, professionalism and confidentiality
• Demonstrate high emotional aptitude

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9722

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1111371
Posting Personnel: Tiffany Ong Meng Yen

We are looking for a Relationship Manager to join our growing organization. The Relationship Manager is expected to actively expand HNW business through various sources. He/She will be actively bonding with clients in identifying their financial needs and providing suitable wealth solutions, while complying to full compliance as set by regulatory bodies.

Job highlights

• Basic salary + quarterly commission + attractive incentive
• Attractive recurring income scheme
• Fast promotion path to Team Head
• Friendly and flexi work environment

Job Description:

• To build and preserve trusting bonds with our customers
• Establish and manage relationship with HNWI customers from our group company
• Provide quality services to clients, handling their needs and enquiries
• Manage the total wealth of our clients by matching our financial and investment product solutions to their needs
• Acquire, develop and maintain new clients

Requirements

• Diploma/ Degree holder with at least 3 years of business development /sales/client acquisition experiences from wealth management nature
• Strong HNW clients sources with proven track record
• Good knowledge in financial products
• CMFAS certification (M5, M6, M6A, M8, M8A, M9, M9A & HI) will have added advantage
• Driven and self-motivated individual who has passion to excel in sales
• Good command of both Mandarin and English (to handle English and Mandarin speaking clients)
• Willing to travel occasionally

This is a Sichuan cuisine restaurant，we seek a talented and experienced restaurant manager to join our team

Job Description

1. Responsible for the overall operation and management of the restaurant to ensure smooth daily operations;

2.Understand the unique flavors and cooking techniques of Sichuan cuisine, able to oversee the maintenance of dish quality and authenticity.

3.need to be familiar with Sichuan cuisine

4.Learn how to source Sichuan cuisine ingredients

5.Can manage Sichuan cuisine chefs

6. Develop and execute restaurant business plans to enhance performance;

7.ensure food safety and hygiene;

8. Be responsible for staff recruitment, training, performance evaluation, and team building;

9. Maintain good communication with customers to enhance customer satisfaction;

10.Preparing financial reports, including profit and loss statements, to assess the restaurant's financial performance.

11.Setting and monitoring budgets, including food and beverage costs, labor costs, and overhead expenses.

Tracking daily sales and expenses.

12. Complete other tasks assigned by superiors.

Requirements

• Familiar with restaurant operation procedures and possess strong organizational, coordination, and communication skills;
• Passion for the catering industry and a keen interest in Sichuan cuisine ;
• Possess good team spirit and the ability to handle a certain level of work pressure.
• Proficient in Sichuan cuisine and have previous work experience in a Sichuan restaurant;

· Able to work weekend and public holiday.

We thank you for your interest and we regret that only shortlisted candidates will be notified. All resumes received will be used for recruitment purposes only.

EA License ID: 18C9520

EA Registration ID: R1765753

Job Description

• Responsible for project management from the initial stage to delivery, specialized in Transmission and Data projects;
• Liaise with customers and vendors to facilitate service provisioning and related support;
• Manage resource planning, scheduling, and cost control to ensure project completion of standard and within budget;
• Provide pre-sales support to Sales Managers, in particular, CRM related activities;
• Monitor the internal provisioning system and maintain effective knowledge sharing;
• Organize project meeting and progress report to keep project stakeholders regularly updated;
• Other work tasks which are demanded;

Requirement

• Candidate must possess at least Bachelor's Degree/Post Graduate Diploma/Professional Degree;
• 4-10 years of technical experience in the telecommunication related industry is a MUST;
• Similar working experience in Chinese telecom carriers in Singapore is preferred.
• Good command of both written and spoken English and Chinese, including Cantonese and Mandarin (to be able to liaise with Chinese, Cantonese and Mandarin speaking customers and vendors to facilitate service provisioning and related support)

Benefits Summary:

• Up $4000 + Benefits + Bonus
• 5 Days work week
• Working Location: Central
• MNC with good working environment

Responsibilities:

• Oversee and drive store sales performance with the team
• Establish and develop service operations to ensure a seamless customer experience
• Oversee retail administration and assign staff duties according to operational requirements.
• Coordinate crisis response and recovery activities by business continuity policies
• Any ad-hoc duties as required

Interested candidates, please submit your updated resume in MS format by using the Apply Now Button.

Alternatively, you may also email your resume to us at [email protected].

Our dedicated and approachable E&C consultants will get back to you soon for a confidential discussion.

By submitting your application or resume to us, you will be deemed to have agreed and consented us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

**We regret to inform that only shortlisted candidates would be notified. **

Edward TOH
Registration No: R1658602
EA License No: 20C0278