• Position :Sales Service Coordinator (Electrical/Electronic-Customer Service)
• Location : Tuas - company pickup from Tuas Link MRT
• Working hours : Monday -Friday, 8.30am-5.30pm Salary (commensurate with experience): Up to $3700+ AWS + Variable Bonus + 14 days annual leave
• Duration : Perm
• Industry : Marine MNC
• Career advancement : Personal development opportunities (training) and possibilities to develop within the company.

Main Responsibilities:

• Responsible for processing of customer enquiries through emails and phone calls & liaise with customers on their service enquiries.
• Provide information in answer to inquiries about accounts, products and services to the customers and must interact with them.
• Able to generate sales from customers’ enquiries.
• Liaise with customers on fulfillment discrepancies.
• Handling and resolving customer complaints concerning billing rendered or services.
• Answer the questions related to the services or products and maintenance or operation of the organization.
• Ensure effective customer service by coordinating service requirements of customer with other appropriate departments as necessary.
• Proper planning on allocation of service engineer for job assigned as well as accurate records and timely mode.
• Handling Purchasing matter as per customer enquiries
• Ensure assigned vessels are monitored constantly. Taking extreme care when assigned engineers onboard executing jobs.
• Spare used by engineers onboard must always be approved by customers.
• Take responsibility to finalize jobs once engineers with reports.

Requirements:

• Minimum Diploma in Electronic & Electrical.
• Minimum 1-2 years working experience in Marine Industry.
• Existing Service Engineer shall be promoted (Indoor promotion)

Email me at [email protected]

Do visit www.searchpersonnel.com.sg for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Joie Chang

Associate Consulting Director

Reg no.: R2090601 | EA No: 13C6684

Responsibilities:

Be the direct communications channel between potential clients and the Company;

Meet potential clients and handle all queries for clients;

Monitoring and tracking of sales efforts;

Recommending revised action plans to achieve budgeted goals;

Development of lead generation strategies and maintenance of a lead management system;

Analyse market trends and behaviour to uncover new business and sales opportunities;

Assist in coordinating acquisition events;

Provide accurate and timely weekly and monthly sales progress reports to General Manager.

Requirements:

Bachelor’s degree and above;

Successful record of achieving positive results in an organization that measures and rewards individual performance;

Wide network of contacts;

Independent and team player at the same time;

Result oriented in order to achieve the target;

Must be proactive, meticulous and able to work independently;

Smart and well-groomed appearance;

Good at English communication with clients.

1) To get Sales and do coordination

2) To liaise with customer on their requirements

3) To assist Sales Executive for all technical issue

4) To coordinate with suppliers for the job

5) To generate quotation, job schedule and sales reports to customer and Director

6) To do sales forecast and sales marketing

7) To collect payments from customers

8) To do proposal with drawings for customers