The Role

• You will play a key role throughout the product development lifecycle, from customer/market research in the discovery phase to determine positioning through to defining/executing go-to-market plans, and driving post-launch engagement with customers for feedback. 

• You will work closely with product management, design, engineering, analytics, operations, marketing, and public relations teams to ensure the successful launch, promotion, and adoption of our products. 

• This role requires a combination of strategic thinking, strong communication skills, and a deep understanding of customer needs.

What You’ll Do

• Market Research & Analysis: Conduct market research, competitive analysis, and customer interviews to understand market trends, customer pain points, and competitive positioning.

• Product Positioning & Messaging: Craft compelling product messaging and positioning that resonates with target audiences and differentiates our products in the marketplace.

• Go-to-Market Strategy: Develop and implement go-to-market plans for new product launches, feature releases, and product updates.

• Cross-functional Collaboration: Work closely with product management, design, and marketing teams to ensure alignment on product vision, target markets, and messaging.

• Metrics & Reporting: Measure the effectiveness of product marketing initiatives using key performance indicators and adjust strategies based on data-driven insights

Team Summary

The Risk & Data Solutions team is responsible for leading the strategy, prioritisation, development and delivery of Visa’s product roadmap for all risk and data solutions in the Asia Pacific markets in our Value Added Services (VAS) organisation. The team collaborates with local and global stakeholders to develop and scale Visa’s risk and data solutions for our respective markets.

What a Manager: Acquiring Risk Solutions does at Visa:

As the Manager: Acquiring Risk Solutions at Visa, this role will have responsibility for the management of risk solutions for acquirers and merchants in Asia Pacific. You will contribute to the strategy, prioritization and deployment of the solution portfolio in the Asia Pacific region.  You will collaborate with key stakeholders, including partners and clients in the development of solutions, contributing to solution design, deployment and performance of the service.

Important to the role is a client-oriented mindset when developing solutions while having a strong commercial understanding of a network business and application of leading payment technologies. Your passion for growing new business, exceptional stakeholder skills and a market-focused approach will enable you to succeed in this role.  This individual must be able to independently manage working-level relationships whilst being comfortable to present to executives, both for internal stakeholders and external clients.

This role is based in the Asia Pacific regional hub in Singapore and will work closely with priority markets on solutions development and development.

Specific areas of accountability will include:

• Spearheading sales and client engagement for the AP region, being the prime advocate driving adoption of the platform
• Proactive management of the sales pipeline including forecasting, client contracting, implementation prioritization and billing
• Being an SME and advocate for Visa’s acquiring risk solutions, conducting workshops and training on with multiple players in the ecosystem including clients, merchants, regulators, and Visa’s various functional units across AP
• Being the internal advocate for the implementation of Asia Pacific requirements with regional and global teams.
• Providing guidance and expertise to product and client facing teams and support discussions with prospective clients with specific focus on Visa’s solutions.
• Providing input and leadership on regulatory and industry developments
• Close monitoring of market trends, emerging technologies and prospective partners in the general fraud space

The Manager: Acquiring Risk Solutions will report to the Director of AP Authentication Solutions.

The objective for ELPRO PTE. LTD. (Singapore) is to further develop the Asian Market. In order to achieve this goal, a strong sales power is required.

The Business Development Manager APAC reports to the Sales Director ("SD") in Singapore and works directly with allocated customers and distribution partners in Asia.

In this duty, the Business Development Manager APAC is responsible to play ELPRO's full portfolio of solutions. Revenues and profit margins of existing customers should be retained and increased. New customers to be gained and further developed. Further, the Business Development Manager provides important input on future sales activities and action plans to grow business in Asia and plays a key role to achieve the goals set in co-operation with the Managing Director. The collaboration between local sales teams and global key accounts is fundamental for ELPRO's success and has to be strongly emphasized by the Sales Director Asia. Due to the complexity of customer projects and processes, it is essential to properly document the complete sales and project processes in ELPRO's ERP system.

Sales:

• In co-operation with the Sales Director develop the business in Asia.
• Grasp the market potential for all ELPRO solutions in the defined market.
• Own customer responsibility.
• Serve as an expert on customer needs and organizations, contract negotiations and customer retention.
• Provide input to specific objectives of the budget / sales plan with functional department.
• Develop partnerships to increase growth with selling partnerships, provide input to contract renewal and overall development of the partners.
• Promote and develop a strong sales culture within the organization.
• Lead sales projects in order to win the business and to ensure a smooth implementation of such.
• Work close together with customer service, project management and technical team to bring projects to success.
• Frequent information exchange with other local sales organizations and Global Key Account Management.

Planning:

• Plan in co-operation with the Sales Director the sales activities in the defined market.
• Plan and properly documents sales opportunities, activities, visits, customer feedbacks etc. in ELPRO's ERP system or other defined tools.

The Company

APAC Recruitment is working exclusively with Congo Brands in its search for a commercially focused Finance Business partner, to lead the APAC region’s commercial & supply chain finance agenda, working closely with the Business Unit Finance Director as well as APAC Directors of Sales and Supply Chain.

Congo Brands is a US-based, high-growth company that manages a number of rapidly-growing brands within the beverage sector, initiated and led by high-profile individuals in social media.

The company is now establishing an APAC Regional HQ in Singapore as it expands into Asia Pacific, beginning with the PRIME Hydration, PRIME Energy and Alani Nu ranges.

The Role

As a Project Manager at Congo Brands, you will ensure deliverables are met in a timely manner and gain a good level of understanding of the development to be able to communicate the projects status to senior management, whilst being comfortable in challenging the paradigm when required.

You will join a recently formed regional office in Singapore, and the role will initially require a hands-on and can-do approach. But, even when systems and procedures are in place, the rapid expansion will ensure an exciting and fast-paced journey.

Key responsibilities

• Overall Project Leadership: Lead planning, execution, and monitoring of key regional projects from ideation to execution and successful launch, ensuring alignment with organizational goals and timelines.
• Cross-Functional Coordination: Act as a central point of contact across multi-functional teams, drive effective communication, collecting functional requirements, and developing collaboration frameworks to enhance organizational efficiency.
• Financial Healthiness: Analyzes the project’s cost structure and any significant deviations from the approved cost structure.
• Process Optimization: Design, implement, and refine key processes, ensuring they are well-documented and guided for continuous operational improvement to deliver goals for the organization
• Meeting and Reporting Excellence: Organize and oversee functional team meetings and reports, ensuring that key decisions, updates, and information are timely documented and disseminated across stakeholders.
• Risk and Change Management: Identify project risks and issues proactively, establish mitigation strategies, and ensure robust solutions are implemented to maintain project momentum.
• Data-Driven Insights: Leverage data to support decision-making, monitor project performance, and provide actionable recommendations for leadership.

This position requires high calibre candidates with the following skillset

·       Education Qualifications: Degree; PMP qualifications will be a plus

·       Experience: 2-3 years of experience in project management, market research, or business analysis, preferably within FMCG or F&B industry

·       Critical Thinking: Strong analytical and logical thinking skills, with a proven ability to manage diverse projects through comprehensive planning, risk assessment, and SOP development.

·       Communication Skills: Confident and savvy communication skills, capable of delivering clear, concise messages and building productive relationships with colleagues and stakeholders across all levels.

·       Adaptability: Demonstrated ability to thrive in fast-paced environments, quickly learn new tools and processes, and effectively handle changing priorities.

·       Motivation and Initiative: Self-driven and proactive, with a strong track record in operations and management.

·       Technical Skills: High degree of proficiency Excel, Powerpoint; knowledge in PowerBI and Monday.com will be a plus

·       Travel: Occasional travel either locally, nationally, and/or internationally may be required.

Equal Opportunity Employer

APAC Recruitment is committed to promoting Equity, Diversity and Inclusion in the workplace. We act as a neutral third party in the recruitment process, basing our candidate searches on skills and experience.

We do not discriminate on the basis of age, gender, sex, relationship status, disability, race, religion/beliefs, or sexual orientation.

Job Descriptions:

• The candidate will work as a member of the BIM team.
• Responsible for the overall development and delivery of the Building Information Model.
• Monitors compliance with BIM execution plans and coordinate file management procedures and protocols for the BIM Model.
• Coordinating with the project teams.
• Managing and review third-party BIM submission and performance.
• Proficiency and with an in-depth working knowledge of BIM using Autodesk Revit Architecture/Structural works.
• Knowledgeable and familiar with the local authority requirements.
• Creates different disciplines/ trades geometrical and data content to digital models (AR/ ST/ MEP/ Underground System/ Prefab/ Earthwork Simulation/ Mock-up/ Showroom); data content includes construction process and resources information. Other content includes building phasing construction based on Project master programme.
• Perform quality coordination works with different stakeholders (Developer, Project Site Team, Consultants, Sub-contractors, Internal Project Team) digital models, as well as quality control checks on internal working digital models.
• Extraction of quantities and object information schedules to support other activities such as Estimates and Cost Planning

· Prepare, maintain and ensure conformance to timeline assigned for all project tasks

• Derive workable Project Look-Ahead Timeline
• Ensure team conformance on Project Look-Ahead
• Close assigned Ad-hoc deliverables promptly.

Requirements:

• Candidate must possess at least Degree in Engineering (Architectural) or equivalent.
• 5 Years of working experience in the related field is required for this position, preferably in Construction Sector
• Primary Skills: Revit, Auto CAD, Civil – 3D, Navisworks
• Strong in Architectural/Structure works

Job Purpose

dnata is one of the world’s largest air and travel services providers; offering ground handling, cargo, travel and catering & retail services at over 130 airports in more than 30 countries across six continents. At dnata, we are by your side for the entire travel experience.

As a Customer Services Agent, you will provide a consistent high-quality service to customers at any designated area (check-in counters, boarding gates, transfer desk, special handling). You will operate within the agreed Standard Operating Procedures while maintaining a safe working environment and compliance with all safety and security standards.

As a Customer Services Agent, you will a brand ambassador and always display professional behaviour. You will work in shifts to accommodate round-the-clock flight arrivals and departures.

In this role, you will:

• Display excellent customer service skills, teamwork and understanding to achieve customer satisfaction,
• Ensure excellent discipline and grooming standards are always displayed while on duty,
• Verify information on travel documents, passports and/or visas,
• Ensure that the handling requirements of the various categories of passengers (e.g. unaccompanied minors, young passengers, elderly and passengers with special needs etc.) have been met and that special services and facilities are provided,
• Assist customers with issues regarding to automated check-in systems,
• Ensure effective communication with the passengers and the senior management and update if any flight or service delays are anticipated,
• Follow the safety and security standards in the workplace,
• Identify and report breaches of safety and security standards in the workplace.

Qualifications & Experience

To be considered for the role, you must meet the below criteria:

• Minimum High School Diploma
• Previous customer service experience preferred

Position: Restaurant Manager/Cashier

Salary: $2500-$2800

Job description:

1. Ordering stocks

2. Goods receiving

3. Clearing tables

4. Cashiering

5. Serving customers

Working hours: 2pm to 10pm

Working days: 5-day week / 6-day week. Preferably Weekends.

Salary: $15/hr

Job Type: Full-time

Work Location: Changi Beach Club

Contact Yi Ren at : +65 8112 1087 WhatsApp

The moment a guest makes an enquiry to the Call Centre, they will be in for a surprise. As a Call Centre Assistant Manager, you’ll deliver exceptional service to guests through excellent telephone service and answering their enquiries that exceeds their expectations as well as handling their Rooms Reservations. You’ll also create the warm atmosphere that makes our guests feel at home in any location.

A little taste of your day-to-day

Every day is different, but you’ll mostly be:

• Work together with the Call Centre Manager to manage, train and make improvements to the overall guest experience.
• Be pro-active in day to day operations for Rooms Reservations and Call Centre
• Ensuring emails are responded in a timely manner
• Ensure accuracy in guests Rooms Reservations.
• Agree on and implement actions to make improvements to both internal and external customer service.
• Maximize sales and revenue for the hotel by maintaining a sales attitude at all times.
• Positively deal with and learn from customers’ complaints and comments with follow-up and feedback to the related Call Centre Manager / Duty Manager.
• Follow-up with guests to ensure satisfaction with problem resolution (service recovery).
• Maintain guest history records to assist with returning guests.
• Make sure all guest requests and queries are responded to promptly and effectively while assisting on the floor during peak periods each day.
• Be available to assist on duty in the hotels during any busy days or special events.
• Be proactive towards guests, assist them with any reasonable requests, and train all team members to anticipate guests’ needs.
• Handle all internal and external guest enquiries promptly with minimal delay, directing them to the correct parties with which they wish to speak to and provide information where necessary.
• Effectively manage all hotel communications, telephone, fax, mail, in a prompt, courteous and efficient manner, ensuring that guests feel welcome when they contact the hotel.
• Handle and deliver all messages in a private and confidential manner, ensuring privacy for guests and ensure that the messages are received and delivered clearly, accurately and in a timely manner.
• Ensure that we provide on time wake-up call services for hotel guests.
• Familiar with hotel operating system especially Opera PMS, HotSOS, PABX, table management system and Micros system.
• Take on an active role in the team by being kind, cooperative, and helpful and never forgetting the person behind the guest.
• Be up to date with information on facilities, attractions, places of interests, sights and activities in and around the hotel.
• Record all equipment and be familiar with the system and functions, resuming the role as the person in charge of the section during the absence of the Call Centre Manager.
• Describe, assign and delegate duties and authorities for the operation of the department at all times.
• Plan and coordinate with the team, ensure adequate resources are available.
• Coordinate with relevant departments to ensure request is followed-up and ensures follow-up procedures are maintained.
• Communicate effectively with the F&B and Culinary teams to ensure in-room dining quality is as per hotel standard.
• Be completely familiar with all emergency procedures and the fire system, ensuring that all Communications team members are familiar with the procedures too.
• Ensure handovers information to the next shift.
• Maintain in-depth technical knowledge and skills required for the job.
• Maintain guest histories to assist with returning guests.
• Attend and participate in regular operational and hotel meetings.
• Carry out any other reasonable duties and responsibilities as requested by the Call Centre Manager.
• Understand the goals of the hotel and the department’s role in achieving them, communicating the goals to the team.
• Understand departmental objectives for self and team, and work together to achieve the goal accordingly.
• Keep the team up to date about departmental, hotel and company activities through regular communication meetings and memos including special events and promotions in the restaurants and bars.
• Be aware of potential highs and lows in the business.
• Complete regular financial and operating reports, as required or requested by the Call Centre Manager.
• Follow company control procedures, controlling costs without compromising standards.
• Keep self-up to date and Introduce appropriate product knowledge courses to the team.
• Understand relevant Health & Safety legislations and their implications on the department’s operation.
• Communicate to the team their responsibilities within Health & Safety, ensuring that safe and healthy working practices are implemented at all times.
• Maintain personal presentation to hotel and Hilton standards.
• Ensure that all reporting and servicing deadlines are met on a timely basis.
• Adhere to the hotel’s security and emergency policies and procedures.
• Carry out any other reasonable duties and responsibilities as assigned.

What we need from you

• A minimum qualification of O levels of equivalent
• At least 3 years of experience in the a supervisory level, including management experience
• Strong sense of responsibility and self-motivation.
• Patient and responsible to solve all problems.
• Able to work under great physical and mental pressure.
• Motivated and committed, approaching all tasks with enthusiasm and seizing opportunities to learn new skills or knowledge in order to improve personal performance.
• Maintain high team focus by showing co-operation and support to colleagues in the pursuit of team goals.
• Must speak fluent English. Other languages will be an added advantage

What you can expect from us

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us and you’ll become part of our ever-growing global family.

Digify is a cloud-based document security and data room software that allows customers to control, protect and track important documents after sharing them. Companies use Digify to protect confidential information for fundraising and due diligence, secure intellectual property, and protect sensitive communications.

Digify is used in 138 countries today. We have more than 600,000 users worldwide.

THE ROLE

As our Customer Success Manager at Digify, you can choose to work on-site at our Singapore office or remotely, with occasional travel to Singapore as needed. In this role, you will play a key role in onboarding, engaging, growing, and retaining customers. This dynamic role involves demonstrating our product, educating customers to drive adoption, nurturing them for expansion opportunities and retaining the customers satisfaction. Your primary focus will be on accelerating time-to-value, enhancing customer engagement, building long-term relationships, and strengthening the customers retention. Managing a wide range portfolio of accounts, you will work closely with your team lead, key stakeholders, and cross-functional departments to refine and optimize customer success processes, ensuring a seamless and impactful customer experience.

WHAT YOU WILL BE DOING

Serve as the primary contact for onboarding, training, and ongoing support to ensure seamless adoption of Digify's platform.

• Increase customer satisfaction and retention by building strong, long-term client relationships.
• Conduct regular check-ins to improve product usage and address customer issues promptly.
• Collaborate with customers on renewals, account expansions, and retention strategies.
• Act as the voice of the customer, providing actionable feedback to Product, Sales, and Marketing teams to enhance offerings.
• Monitor and report key success metrics, including NPS and product engagement, to identify trends and opportunities.
• Troubleshoot technical issues in partnership with the Engineering and Development teams.
• Facilitate customer advocacy by encouraging online reviews and participation in referral programs.
• Proactively manage a book of business, tracking account health and mitigating retention risks.
• Collaborate cross-functionally to optimize processes and implement solutions for customer success.
• Support system configuration and onboarding processes tailored to customer requirements.

• Minimum 2 years of experience as a Customer Success Manager, preferably in a fast-paced, B2B environment or related industries.
• Proven experience in customer success or account management within a B2B SaaS or software company.
• Exceptional interpersonal and communication skills to engage and build rapport with key stakeholders, ensuring mutual success and satisfaction.
• Proactive attitude and mentality in identifying opportunities to expand customer accounts by understanding their evolving needs and aligning them with our solutions.
• Strong ability to simplify complex technical concepts and communicate them effectively to non-technical customers.
• Willingness to learn and develop basic technical skills to confidently discuss technical topics with clients.
• Demonstrated success in renewals, upselling, and account expansion strategies.
• Exceptional written and verbal communication skills, with a focus on clarity and professionalism.
• Meticulous attention to detail and a high degree of accuracy in all deliverables.
• A driven, self-motivated, and enthusiastic mindset, paired with empathy, patience, and trustworthiness.
• Familiarity with Intercom, Chargebee, NPS tools, or similar platforms is an added advantage.
• Willingness to travel to Singapore on occasion if working remotely. 

ESSENTIAL DUTIES AND JOB RESPONSIBILITIES

• Retail Sales Development:

Build the sell-out objectives by brand and by category for the area and per door.

Identify and build the yearly sell-out strategy to gain in market share.

Propose and recommend proactively corrective sell-out actions to improve the business and seize potential opportunities.

Be on the floor to drive sales along with Retail Supervisor (in Singapore) and be pro-active in sharing feedback to RM/AM and action plan to boost sales

Build a close relationship with the Perfumes & Cosmetics airport/terminal/store retail management.

Provide monthly sell out reports & analyze POS Performance (Sell Out, market share, share of space, pricing…)

Conduct field analysis: gather and communicate information about our sell out as well as competition activities and make recommendation to the Team

• Management of Sales Force:

Manage >10 BC or advanced BC or specialist with individual and collective meeting, adapting expectation and being fair and motivating in the way they are managed

Recruit, follow, develop, and evaluate BC (& promoters), monitoring their motivation, skills, and performance (quantitative and qualitative)

Create a team spirit getting the right person at the right place at the right moment

Organize their planning and zoning in order to maximize the sell out and profitability

Communicate monthly sales target to BCs and follow-up on their achievement.

Work, implement and follow-up on an incentive plan aligned with the sell-out objectives.

• Brand Image, Marketing & Merchandising:

Visit the POS on a regular basis to monitor stock levels, merchandising displays, product mix and take corrective measures when necessary.

Implement the Merchandising and Marketing strategy: be fully responsible for Merchandising execution, implement the planograms per door according to the agreed assortments, ensure the marketing guidelines are applied.

Ensure all POSM, testers and GWP are ordered on time and in a controlled way with the support of Commercial Executive and Retail Supervisor

Liaise with the contractors on the promotion set up and order transparencies for the POS and promotion sites.

Install new counters ensuring qualitative execution and follow up.

• Animations Management:

Coordinate the animations implementation to achieve the objectives: prepare the brief based on competition activities and field experience, coordinate with the visual merchandising the set-up installation, set the sell-out target with the Senior Retail Manager/ Area Manager and build effective 360 activation plan to achieve the target in respect with the given budget, in charge of animations report.

Recommend extra opportunities to have extra space, visuals, promotion events etc.

• Training:

Collaborate with Regional Train to train BCs on new product, sales techniques, product knowledge, and coach them on performance skills.
Ensure grooming standards, sales techniques, product knowledge are well respected.

Conduct store visits to ensure training & coaching are optimal and identify future training needs.

Assess Beauty Consultants performance on a yearly basis.

As a Lead Project Manager (Scrum Master), you will lead a team supporting Software Applications Product Development for the Defence account (Gov+), you will be responsible for driving the project development and management of technology products. You will work closely with cross-functional teams to ensure products meet user needs and business objectives. This role requires a blend of technical knowledge, business acumen, strong communication skills, experience in business consulting and analysis, leading teams across different product modules, and close collaboration with the Product Owner.

Product Development

• Product Vision and Strategy:
  • Define and communicate the product vision and strategy.
  • Develop and maintain the product roadmap, ensuring alignment with business goals.
• Research and Analysis:
  • Conduct research to identify customer needs and pain points, but at the same time reference similar products in the market.
  • Analyze data to inform product decisions and identify opportunities for innovation.
• Stakeholder Management:
  • Collaborate with cross-functional teams, including engineering, design, Change Management, and Client.
  • Communicate product vision, strategy, and updates to stakeholders at all levels.
• Requirement Gathering and Prioritization:
  • Gather and prioritize product and customer requirements.
  • Translate business requirements into technical specifications for the development team.
• Product Development:
  • Manage the product development lifecycle using agile methodologies.
  • Work closely with development teams to ensure timely and high-quality delivery of product features.
• User Experience and Design:
  • Ensure the product delivers an excellent user experience.
  • Collaborate with UX/UI designers to create user-friendly and engaging interfaces.
• Product Release and Change Management (Internal Users):
  • Plan and coordinate product releases, working with Change Management teams to develop release strategies.
  • Monitor product performance post-release and gather user feedback for continuous improvement.
• Performance Tracking and Reporting:
  • Use analytics and key performance indicators (KPIs) to track product performance.
  • Report on product metrics and make data-driven recommendations for enhancements.
• Collaboration with Product Owner:
  • Work hand in hand with the Product Owner to ensure seamless execution of the product strategy.
  • Align the product roadmap with the product backlog, ensuring that strategic priorities are reflected in development tasks.
  • Participate in sprint planning and review meetings to maintain alignment between strategic goals and development efforts.
  • Communicate insights, customer feedback, and strategic direction to the Product Owner to inform backlog priorities.
  • Jointly define and review acceptance criteria for features to ensure they meet both business and technical requirements.
• Team Leadership Across Modules:
  • Lead and coordinate efforts across different modules of the product.
  • Foster collaboration and communication between teams working on various product components.
  • Ensure integration and consistency across modules to deliver a cohesive product experience.
  • Ensure that product features are consistent and harmonized across different modules and components.
    Mentor and guide team members to enhance their skills and performance.

Job Objective/s

• Develop and maintain potential supplier relationships with strong focus on a proactive approach to procurement by evaluating and negotiating quotes, proposals, vendor pre-qualifications and contracts.
• Technical interface between suppliers and cross functional stakeholders (Engineering, Operations, Subcon, Marketing and Sales, Quality, etc.) to drive improvements in quality, delivery, and cost to meet business targets and initiatives prepare procurement data for management review.
• You will need to show good knowledge of procurement principles, strong negotiating skills and an eye for detail. You will be supporting multiple internal stakeholders, from a wide spectrum of departments with many and varied needs, in a fast paced demanding environment

Duties and Responsibilities

• Manage procurement staffs and activities.
• Determine specifications and requirements for products and services through communication with internal stakeholders and the department's strategic plan
• Lead regional sourcing opportunities, direct negotiations, analytics, and use market research from internal and external sources to drive sourcing decisions
• Ensure adherence to the policies and thresholds set by the Operations Business Management (OBM)
• Negotiate and implement Contractual agreements in partnership with the internal customer
• Maintain the contract database to ensure compliance and accessibility to review by the internal customer or auditor
• Manage the vendor base to ensure that contractual compliance and financial efficiency
• Continuously review with the Sourcing Team Strategic Plans to better serve the company as a whole
• Build strong and lasting relationships with internal customers and the associated vendor base
• Provide support to the rest of the team to make sure we deliver first class customer service
• Coordinate production material requirements with Merchandising / Operations teams to assure
• Keeps information accessible by sorting and filing documents. Produce and maintain all reports.
• Using the purchaser system collate purchase orders and purchase requisitions in order-to-order materials, goods and supplies and send them to the suppliers.
• Maintain approved Suppliers/Vendors List
• Interact with the suppliers and finance department for orders, delivery, and payment.
• Initiate and drive cost, lead-time and inventory reduction in the commodities assigned.
• Participate in supplier performance review, selection, and qualification to ensure that suppliers are conforming to organizational expectations and requirements.
• Support procurement projects in enhancing process and system.
• Ownership of supply base AVL (Approved Vendors List) and review frequently, especially before adding new suppliers.
• Work with matrix organization esp. Finance and Planning for best cost savings with ladder pricing proposal for management considerations.

Requirements

Minimum Education

• Bachelor in engineering or sub-field of engineering

Minimum Experience

• At least 6 years’ experience in procurement in a manufacturing industry with preference for semiconductor background.

Specific Knowledge / Skills

• Team player
• Experienced administrator in a team-oriented matrix organization.
• Must have proven customer service abilities and resourcefulness in solving problems.

Summary:

Thales is one of the world leaders in the development, production and services of In-Flight Entertainment and Connectivity (IFEC) systems within the aviation industry.

This role is based in our Singapore office, where you will join the APAC Customer Success Team. This is an exciting opportunity to join an energetic team passionate about the aviation industry and dedicated to delivering the maximum satisfaction to its customers be it from a commercial, technical, passenger experience or long-term relationship standpoints.

Responsibilities:

• Gathers market intelligence for current pursuits, develops the forecast and assesses Thales' positioning versus the competition from a commercial, legal, support services and technical standpoints;
• Shares the information collected within the APAC team to collectively define the right strategy to win in the region, in regards of airlines' expectations and the competition's positioning.
• Feedback to the IFE Business Line about information collected from the market ('boots on the ground') and proposes product evolutions in view of meeting current and future needs of the airlines to take a competitive edge.
• Responsible for key accounts, satisfaction and intimacy with Thales: identifies the stakeholders, face-offs, continuously engages with the airline aiming at developing a strong intimacy with its key stakeholders.;
• Identify airlines' pain points, vision, relationships with competition and defines accordingly its strategy to win on each account and campaign/pursuit: face-offs, price to win, target price, required solution, required development, campaign details (T0, A/C deliveries, etc...), timing;
• Builder of the winning offer: leads the capture: drums the beat of the proposal preparation: liaise with the bid team, engineering, legal, finance, support, etc…
• Entertains the gate process in coordination with the VP Customer Success and makes sure to deliver our proposals on time, with the right technical solution and at the winning price;
• Promotes Thales IFEC solutions during trade shows and organize Sr Management Meetings with the BL's Leadership whenever required;
• Accountable for market updates and financial reporting toward the BL;
• Coordinates closely with the AGS APAC Team (support & repairs) to ensure the maximum satisfaction of our customer and building winning new systems + support offers;
• Visit customers on a regular basis and organize demos when relevant;

Requirements:

• Min. Degree in Business or Engineering
• Out-of-the-box thinker
• Entrepreneur mindset
• Able to put customers at the center of her/his decisions
• Able to go the extra mile
• Team-player
• Experienced in aviation industries, airlines background is a plus.

Other information:

• Working Location: Changi
• Working Hours: Monday - Friday, 9am - 6pm

We are seeking a Senior Project Manager to be the interface between project ownership and delivery. You are required to act as a focal point of contact between the Client (or his representative), and Space Matrix, ensuring the desired project objectives are delivered.

In brief

• You will be responsible for implementing an appropriate and effective project or programme management framework for multiple corporate interior fit-out projects.
• You will manage project budgets including risk allowance. monitor and control changes/variations and ensure assigned projects are completed within budgets and schedules while meeting client needs, business objectives and design guidelines.
• You will coordinate and foster teamwork between all project stakeholders and ensure that projects managers work cooperatively with the appropriate Client SMEs and keep them up-to- date on project status throughout process.
• You will manage the design and project management/ site delivery team’s performance of delegated responsibilities
• You will be responsible in negotiation and coordination with vendors and business partners through the completion of the projects.
• You will establish and prepare formal reporting arrangements on project progress for the client and Company.

• You are a project management professional with minimum 8 years of experience in the building construction industry.
• You have relevant experience of managing corporate/ workplace interior fit-out projects.
• You have a diploma or degree in Architecture/project management or a related discipline.
• You have the knowledge of individual trades and subcontractors relevant to interior fit-outs
• You are tech-savvy, and have experience in successfully adopting digital and technology initiatives.
• You have the ability to work in a fast paced environment without compromising on quality and customer satisfaction.
• You work well under pressure and have the ability to work independently with minimal supervision.
• You will be a subscriber to the Company’s core values: teamwork, integrity and excellence.

To find out more visit www.spacematrix.com

To handle & manage the coordination of all Southeast Asia store planning projects.  Assist the management in the search of project negotiation with relevant landlords, vendors and partners.  Oversee the construction and completion of each location to ensure standards of quality are met in a timely and cost-effective manner while keeping AP Standards.

Responsibilties

• Collaborate with the Resident Manager & Assistant Managers to establish standard operating procedures for ground operations.
• Inspect daily tasks performed by ground staff.
• Employ a coaching approach to reinforce SOPs with ground staff: supervisors and housekeeping staff.
• Mentor new staff during orientation.
• Implement skills enhancement programs for ground staff to boost performance.
• Update training schedules for cases of non-conformance and monitor improvements to bridge skills gaps.
• Coordinate and conduct training sessions on safety, quality, and environmental subjects.
• Undertake any other assigned ad-hoc tasks by the Manager.

Requirements

• Minimum Diploma/Degree in a relevant field of study and be open to training.
• 2 years of experience in conducting QA/QC checks.
• Proficient in Microsoft Office applications (Excel, Word, etc.).
• Capable of working independently and thriving under pressure.
• A team player who can handle multiple tasks in a fast-paced setting.
• Willing to work shifts and overtime occasionally.
• Good communications skills are preferred.

How to Apply:

Interested applicants, kindly click on “APPLY NOW”

We regret only shortlisted candidates will be notified.

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Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Pang Seng Leng Diana

EA Personnel Reg No: R1106651

As a member of our Solution Sales team you will have a major impact on our future success. Customer & Industry Workflows (Customer Service Management) is a rapidly growing focus area for ServiceNow. Members of this team will have an opportunity to drive the growth engine for ServiceNow, along with support from the business unit and executive team

ServiceNow is seeking a Solution Sales Executive – Customer Workflows that is a customer facing domain expert, that drives innovative business solutions with our customers

Role

Achieve sales quotas for allocated accounts and/or territory on a quarterly and annual basis by:

• Developing a sales strategy in the allocated territory with a target prospect list, and a regional sales plan
• Being the trusted advisor to the customer by understanding their existing and future Customer Engagement & Operations roadmap to drive the ServiceNow Customer Workflows platform
• Arranging and conducting initial Executive and CxO discussions and positioning meetings; close collaboration with your Solution Consulting counterpart and extended team to deliver ‘art of the possible’ demonstrations showcasing ServiceNow’s Customer Workflows solution
• Sales process management and opportunity closure
• Ongoing account management to ensure customer satisfaction and drive additional revenue streams
• Support the regional ServiceNow partner channels to drive an effective customer experience

C&B

• Basic Salary + Monthly Allowances + AWS
• AWS, Excellent Compensation Benefits
• Permanent position with Long Service Award

Responsibilities:

Business Development (Sales):

• Actively seek for new sales opportunities, identify potential projects, promote company services to prospective customers via various channel including social media
• Managing various sales accounts, providing utmost customer service experiences
• Follow up with potential customers closely and managing the gap to secure business opportunities
• Perform presentation to customers. Visit to their company & sites regularly
• Keep track of monthly sales performance and achieve revenue targets
• Analyze sales data, market trends, sales growth and customers’ feedback for improvement
• Prepares monthly reports, input and insights to management for customers’ needs and the competitor activities

Leadership (Management):

• Lead a team of 4-5 members, providing guidance and support to ensure individual met KPI
• Oversee the order processing and ensure on-time delivery to customers
• Provide problem-solving to fellow team members and lead them toward customer service satisfaction
• Prepare & conduct monthly/ad-hoc sales meeting contents
• Attend monthly management meeting and provides updates & status of Sales performances
• Involved in company’s welfare activity such as company lunch, bonding events & celebration

Requirements:

• Minimum Diploma level with at least 5 years of related working experience
• Preferred applicant with Construction supplies products related field
• Senior Sales Executive with leading a team experiences are welcome to apply as well
• Highly driven, able to motivate follow team members
• Excellent communication and presentation abilities
• Willingness to travel as required for meetings and visiting
• Must be self-motivated, resourceful and possess a pleasant disposition
• Ability to maintain confidentiality and work independently
• Ability to develop and maintain excellent working relationships with all internal & external personnel
• Applicants must be willing to work in Changi North Crescent

For interested candidates, please submit your application to us with your resume stating your contact details, experiences, current and expected salary via APPLY NOW button.

(Only shortlisted candidates will be notified)

As Manager, Business Strategy, the incumbent is expected to study market trends, conditions, regulations, customers to inform Company’s decisions on business strategies. Based on market research, the incumbent shall provide key insights and recommendations to leverage opportunities and coordinate strategies aimed at assisting the company in reaching its goals.

Key Duties & Responsibilities

Market Intelligence

Perform market research to identify areas of interest, iterate on key findings and communicate market insights.
Evaluate key policy and industry shifts in existing and new business space to identify emerging trends, opportunities, threats and distil relevant implications to the company.
Analyse competitors’ activities to determine the best strategies for increasing market share or generating new business opportunities.
Identify new business opportunities, including new markets, growth areas and business partnerships.

Business Strategies

Develop long term business strategies and priorities in pursuing new opportunities in growth areas, new and existing markets.
Identify areas of capability building to strengthen YRI’s current and future competitive advantages.
Working with management to develop policies, strategies, and plans to ensure that business objectives are achieved.

Annual Business Planning

Support Business Group’s annual business planning process

Key Requirements

- Development of business plans and strategies

- Conduct research and data analysis

- Project management

Other Requirements

Good tertiary education.

- A degree in Business or Economics is preferred.
- Possess at least 3 years of working experience.
- Strong business writing and business reasoning
- Strong communication and critical thinking skills.
- Ability to work independently.

Interested and suitably qualified candidates are invited to send in your resumes.

Shortlisted candidates will be notified via email within 5 working days.

Position Overview

ServiceNow is seeking a highly organized, goal-oriented, and self-directed Partner Marketing Professional to join our dynamic marketing team. This individual will be an active contributor to our larger marketing initiatives, working closely with key partner leaders, Alliances, Channel Management, global and regional campaign teams, and various ServiceNow business units. The ideal candidate will possess proven experience in managing relationships with strategic partners and developing joint marketing plans, including market awareness and demand generation programs that align with revenue targets. Adaptability, integrated program development, and the ability to thrive in a fast-paced, high-tech environment will be critical to success.

Essential Duties and Responsibilities

• Strategic Partner Collaboration: Work closely with ServiceNow Account Directors and partners to gain a deep understanding of their business objectives and challenges. Translate these insights into a comprehensive partner marketing plan aligned with broader business goals.
• Joint Marketing Program Development: Create, manage, and execute joint marketing programs with partners that drive measurable growth in pipeline and revenue. Develop campaigns that align with both ServiceNow’s and the partner’s objectives.
• Global & Regional Campaign Execution: Localize and adapt global partner marketing campaigns for regional markets. Ensure consistent and impactful execution across regions, optimizing for local nuances and market needs.
• Cross-Functional Alignment: Facilitate collaboration between global and regional marketing teams, field marketing, and other stakeholders to ensure seamless program execution. Align partner marketing efforts with broader sales and business objectives for successful regional activation.
• Performance Tracking & Optimization: Measure key performance indicators (KPIs) and metrics to track the success of marketing initiatives. Regularly analyze program performance and provide actionable recommendations for continuous improvement.
• Agency & Resource Management: Manage local marketing agency relationships and resources to scale partner marketing programs. Ensure high-quality execution and timely delivery across the partner ecosystem.
• Innovation & Best Practices: Continuously explore new marketing trends, innovations, and best practices to enhance program effectiveness. Elevate partner engagement and campaign results through creative approaches.

Required Qualifications

• Experience: Minimum of 10 years of marketing experience, with a focus on Partner/Channel Marketing. Experience in regional marketing roles, particularly in global, matrix-based, and collaborative organizational settings, is preferred.
• Marketing Knowledge: Strong understanding of digital marketing, content creation, messaging, and execution. Proficiency in inbound and outbound digital strategies, including web, search, social, nurture, and relationship-based marketing.
• Communication Skills: Excellent verbal and written communication skills, with a proven track record of influencing and collaborating across teams and geographies. Ability to engage with senior executives and communicate at all organizational levels.
• Strategic Thinking: Ability to quickly understand complex concepts, translate technical capabilities into customer benefits, and develop strategic marketing plans that drive business results.
• Project Management Expertise: Exceptional project planning and execution skills, with a strong sense of ownership. Ability to multitask, prioritize, anticipate obstacles, and provide solutions in a fast-paced environment. Demonstrated drive for excellence in execution and achieving challenging goals.
• Storytelling & Writing: Strong storytelling and writing abilities to create compelling marketing content that resonates with diverse audiences.
• Global Perspective & Travel: Willingness to travel internationally for partner meetings, industry events, and customer engagement as needed.

Ideal Candidate Profile

The ideal candidate will be a strategic, results-oriented marketing professional with a proven track record of success in partner marketing within a high-tech environment. They will be comfortable managing relationships with diverse stakeholders, driving joint marketing initiatives, and navigating complex, global organizational structures. A passion for innovation, an analytical mindset, and the ability to adapt to changing market dynamics will be key drivers of success in this role.

JOB OBJECTIVE

The primary job objective is to hunt and drive sales opportunities in the assigned territory for Hitachi Solutions offerings in Microsoft Dynamics 365. Secondary objective is to manage assigned accounts for more up sell and cross sell opportunity and day to day account management.

JOB DESCRIPTION

• Identify and qualify opportunities to achieve sales booking targets.
• Manage sales through forecasting, qualification, account strategy, and planning.
• Leverage and involve multiple stakeholders in Hitachi Solutions and Microsoft to ensure high win rate
• Develop solution proposals encompassing all aspects of the deal
• Participate in the development, presentation, and articulation of a value proposition
• Negotiate pricing and contractual agreements to close the sale.
• Identify and develop strategic alignment with key influencers
• Track and update internal CRM system for Sales Pipeline, Contact and Accounts
• Work with key partners such as Microsoft, Hitachi Asia (HAS), and ISV partners to identify and qualify opportunities
• Join weekly sales meeting and provide timely reports
• Execute industry strategy and acquire new customers in the assigned industries
• Comply with the internal processes related to customer screening, deal evaluation, pricing approvals, and Phase Gate
• Ensure effective leadership is implemented when managing a team or project team

• Manage the Frontline staff in the assigned terminal
• Provide leadership, motivate and lead the staff in the terminal
• Work closely with HR and Operations Executive on recruitment needs
• Drive sales and work on sales initiatives to maximize sales potential and achieve sales targets
• Monitor, discipline and counsel staff on their sales performances and work conduct/behaviour

1. Knowledge of the products
2. Sales Skill
3. Serving attitudes
4. Complaint Handling
5. Team work
6. Keep rules and regulations
7. POS handling

• Schedule the team roster to maximize sales with matching the traffic trend
• Confirm the team roster of the terminal
• Set the commission scheme with OPM and monitor commission payouts
• Proposal and working with internal teams to increase sales, such as promotions
• Report sales and plan to archive the target

1. Yearly sales report and forecasting
2. Half-year sales report and forecasting
3. Monthly sales report and forecasting

• Handle and resolve customer’s complaints and work closely with CS team
• Review stock levels and work closely with logistics dept.

1. Monitor replenishment process and ensure adequate stock level
2. Ensure minimum out of stocks inconvenience for customer to maximum sales opportunities

• Ensure pleasant, attractive and safe environment in store

1. Review visual merchandising in store and work closely with VMD team
2. Ensure products are displayed in safe manner
3. Report to Managing Director for accidents in store

• Responsible for the strict adherence to all established operational policies and procedures

1. Establish policies and procedures relating to operation and ensure its adherence by all frontline staff
2. Work closely with security team on STEB & LAGS regulations

• Work closely with MD team to communicate with vendors
• Work closely with Marketing team to plan promotion
• Work closely with Finance team to ensure proper handling cash in store
• Operational Processes and Standard Operating Procedures (SOP) maintenance and updates

Working Hours:

Monday - Friday, office hours.

Requirement:

• 8 years of related work experience in retail operations, preferably in a FMCG or retail environment
• Degree in Business or Management
• Self-starter with strong business acumen and result-oriented
• Outgoing, dependable, pro-active
• Good organizing skill
• Able to lead and coach
• Good judgment and mature business skill with the ability to build trust with all levels
• Good interpersonal, able to interact with all levels
• Good organizing, project and time management skills
• Good customer service focus to internal and external customers
• Good communication and interpersonal skills

(Only short-listed candidates will be notified)

Key Roles and Responsibilities

• Overall in charge of HR Function with full spectrum of services including recruitment and talent management/retention, succession planning, workforce planning and scheduling, training and development, salary and benefits administration and total reward function, support overseas subsidiary setup, build dedication and commitment, discuss issues and conflicts, recognition and incentives system, policy and compliance etc.
• Serve as a HR Business Partner and work closely with HOD to understand business objectives, and whenever deemed necessary, implement jointly with function leader the appropriate HR solutions/framework.
• An active member of the leadership team to lend HR perspective and advice to discussions.
• Work on annual manpower planning and budgeting.
• Provide support to the Senior Management team with organizational changes such as communication of changes, managing ground sentiments, employee talent engagement.
• Drive and lead HR projects such as Annual Performance Appraisal Exercise, bonus pay-out exercise, external audits that involve HR functions and etc.
• Nurture the HR team members through developing and upping their job competencies, with a view to mentoring them to be independent and competent employees.
• Formulates, implements, and reviews HR policies and regulations to meet business objectives, and ensure their relevance in the face of any changing business directives or legislations and statutory requirements.
• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
• Develop the Learning and Development framework
• Negotiation of Collective Agreement with the Union
• DPO (Data Protection Officer) for the organization.
• Perform other tasks as assigned by the supervisor.

Requirements

• Diploma/Degree ideally in Human Resources Management or equivalent.
• Minimum 8 to 10 years’ experience, with at least 2 to 3 years in a managerial role
• An Independent self-starter to lead, act and execute company directives
• Proficient in Singapore Employment Act
• Familiarity with Policy formulation and implementation
• Analytical and Critical thinking skills
• Problem-solving and decision-making skills
• Proficient in Microsoft Office
• Good listening and communication skills (verbal/written)
• Relation-building skills
• Union management skills

Benefits:

• Basic Salary up to $4,700 with yearly increment based on performance.
• 5 days work week (Monday- Friday,9am- 6pm)
• Our company emphasises on good career progression.

Job Description:

This is a full time role for a Business Development Manager located in Alps Ave. Our clients are in the Freight Forwarding Industry. You will be responsible for developing marketing strategies to drive company growth by attracting new business, with a strong focus on local and Intra-Asia markets. It requires a deep understanding of market dynamics and competition to formulate effective sales strategies. The primary goals are to increase overseas shipments and build strong client relationships by implementing successful sales strategies that enhance customer satisfaction and loyalty.

Key responsibilities include acquiring new clients, nurturing existing relationships, identifying new business opportunities, and serving as the main point of contact for client inquiries. The role also involves conducting market research, negotiating terms with clients, collaborating with internal teams to ensure smooth operations, and keeping management updated on sales progress. Additionally, staying informed about industry trends and competitor activities is crucial, as is working on tenders or bids when necessary.

Qualifications:

• Minimum 2 years of experience in relevant industry

Benefits:

• Basic Salary up to $4,700 with yearly increment based on performance.
• 5 days work week (Monday- Friday,9am- 6pm)
• Our company emphasises on good career progression.

Job Description:

This is a full time role for a Business Development Manager located in Alps Ave. Our clients are in the Freight Forwarding Industry. You will be responsible for developing marketing strategies to drive company growth by attracting new business, with a strong focus on local and Intra-Asia markets. It requires a deep understanding of market dynamics and competition to formulate effective sales strategies. The primary goals are to increase overseas shipments and build strong client relationships by implementing successful sales strategies that enhance customer satisfaction and loyalty.

Key responsibilities include acquiring new clients, nurturing existing relationships, identifying new business opportunities, and serving as the main point of contact for client inquiries. The role also involves conducting market research, negotiating terms with clients, collaborating with internal teams to ensure smooth operations, and keeping management updated on sales progress. Additionally, staying informed about industry trends and competitor activities is crucial, as is working on tenders or bids when necessary.

Qualifications:

• Minimum 2 years of experience in relevant industry