Job Description

• Assist with the overall upkeep of the clubhouse, cart storage area, golfers area and parking lot
• Assist guests and members upon arrival and departure
• Assists with bag handling and club cleaning
• Assists in the setup and execution of golf tournaments and events
• Controls and manages the inventory of locker keys and bag tags
• Maintains the cleanliness and neatness of the bag podium/ bag drop area, cart staging area, golf cart cleaning area
• Prepares golf carts for play adhering to our high standards of golf cart setup
• Services golfers with club rentals, cleans and checks condition of rental clubs upon return
• Cleans and polishes, assist with servicing and maintenance of the golf carts
• Performs range maintenance such as presenting practice facility with practice balls, practice short game area is organized, well prepared bag stands/ den caddies/ ball pyramids, and maintains ball inventory
• Maintains and cleans executive golf carts on a daily basis
• Good interpersonal skills and provides sincere and courteous service to all guests and members
• Regular and reliable attendance
• Performs other duties as required

Manager Job Responsibilities:

• Accomplishes department objectives by managing staff; planning and evaluating department activities.
• Maintains staff by recruiting, selecting, orienting, and training employees.
• Ensures a safe, secure, and legal work environment.
• Develops personal growth opportunities.
• Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job results.
• Coaches, counsels, and disciplines employees.
• Develops, coordinates, and enforces systems, policies, procedures, and productivity standards.
• Establishes strategic goals by gathering pertinent business, financial, service, and operations information.
• Defines objectives, identifies and evaluates trends and options, chooses a course of action, and evaluates outcomes.
• Accomplishes financial objectives by forecasting requirements, preparing an annual budget, scheduling expenditures, analyzing variances, and initiating corrective actions.
• Maintains quality service by enforcing quality and customer service standards, analyzing and resolving quality and customer service problems, and recommending system improvements.
• Contributes to team effort by accomplishing related results as needed.

Manager Qualifications / Skills:

• Performance management
• Project management
• Coaching
• Supervision
• Quality management
• Results driven
• Developing budgets
• Developing standards
• Foster teamwork
• Handles pressure
• Giving feedback

Hello there! Thanks for clicking on us!

Are you tired of your old job and getting stale due to the repetitive caseloads? Are you looking to bring your skillset and knowledge to the next level? Do you feel underpaid at your current job and is looking for a more competitive package? Or are you just getting out of vet school and looking to embark on your exciting vet journey?

At Advanced Vetcare, we do understand all the challenges of being a vet tech here in our sunny island. We do believe in change, and we always strive to improve in our quality of care for the patients while achieving good work-life balance and fair remuneration for our staff. Currently, we are looking to hire vets at our centrally located Balestier branch. This is our newly opened branch, and we are looking to expand our Balestier vet team. Our main branch is located in Bedok which is a 24h emergency practice.

So what is it like working at AVC ?

At this branch we have a good first opinion caseloads and general health checks which is the best place to build up good rapport with clients. At the Balestier branch, despite having a higher caseload for first opinion patients, we do occasionally get referral cases. Also, we see a variety of species which can range from dogs and cats to small furries and birds as well. On a monthly basis, we do organize clinical rounds to benefit both vets and nurses to continue brushing up our knowledge and to grow as a clinic to provide high standards of care.

Finally, these are all the fancy toys that our practice do own:

1. 16-slice CT Scanner

2. Digital X-ray

3. Ultrasound

4. Fluoroscopy

5. Endoscopy

6. Dental machines and dental radiographs

7. Surgical suites and instruments for most soft tissue and orthopaedic surgeries

8. ChemotherapyHello there! Thanks for clicking on us!

Are you tired of your old job and getting stale due to the repetitive caseloads? Are you looking to bring your skillset and knowledge to the next level? Do you feel underpaid at your current job and is looking for a more competitive package? Or are you just getting out of vet school and looking to embark on your exciting vet journey?

At Advanced Vetcare, we do understand all the challenges of being a vet tech here in our sunny island. We do believe in change, and we always strive to improve in our quality of care for the patients while achieving good work-life balance and fair remuneration for our staff. Currently, we are looking to hire vet technicians at our centrally located Balestier branch. This is our newly opened branch, and we are looking to expand our Balestier vet team. Our main branch is located in Bedok which is a 24h emergency practice.

So what is it like working at AVC bedok?

At this branch we have a good first opinion caseloads and general health checks which is the best place to build up good rapport with clients. At the Balestier branch, despite having a higher caseload for first opinion patients, we do occasionally get referral cases. Also, we see a variety of species which can range from dogs and cats to small furries and birds as well. On a monthly basis, we do organize clinical rounds to benefit both vets and nurses to continue brushing up our knowledge and to grow as a clinic to provide high standards of care.

Benefits of working at AVC Bedok?

Aside from the interesting caseloads, our friendly boss and surgeon has a Membership in Small Animal Surgery. He has a high surgical caseload that covers most soft tissue, oncology and orthopaedic cases. This is the perfect opportunity to impart some of his skills as he loves inspiring young minds. On top of that, internal referral to our 24h branch is fairly straightforward, and you will be able to easily track the progress of your patient between the branch. Also, this can be a good opportunity to progress towards the emergency branch if you would like to challenge yourself further (subjected to approval). We are a firm believer that continual education is fundamental, and we do financially provide for CE programs that you have chosen to participate in. Lastly, we are introducing an induction program for new vets joining our team, to allow your transition into working with us as smooth and comfortable as possible.

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi

Citi’s Global Legal Affairs and Compliance (GLAC) empowers and protects Citi by providing legal, compliance, investigative, and security services to our firm. We manage compliance risk, provide legal analysis and advice, protect Citi’s people and businesses, advocate for legal and regulatory outcomes that benefit our firm and our clients, and ultimately promote behavior that is consistent with Citi’s mission and culture.

We’re currently looking for a high caliber professional to join our team as Non-Officer, AML Compliance CORE Senior Asst. Manager - Hybrid (Internal Job Title: Compl AML Core Analyst 2 - C10) based in, Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.

The Compliance AML Core Analyst 2 is a developing professional role. Applies specialty area knowledge in monitoring, assessing, analyzing and/or evaluating processes and data. Identifies policy gaps and formulates policies. Interprets data and makes recommendations. Researches and interprets factual information. Identifies inconsistencies in data or results, defines business issues and formulates recommendations on policies, procedures or practices. Integrates established disciplinary knowledge within own specialty area with basic understanding of related industry practices. Good understanding of how the team interacts with others in accomplishing the objectives of the area. Develops working knowledge of industry practices and standards. Limited but direct impact on the business through the quality of the tasks/services provided. Impact of the job holder is restricted to own team.

In this role, you’re expected to:

• Enhance and implement of best -in-class AML Compliance policies and practices.
• Provide expert advice on AML Compliance policies to the AML/Financial Crime Support teams and the business.
• Perform AML Compliance quality and testing, evaluate process deficiencies, analyze control measures, enhance reporting capabilities and recommend corrective actions while satisfying regulatory and audit commitments. Further, assess and identify emerging risks and recommend / drive program enhancements.
• Identify and escalate unusual activity or cases that fail to meet Citi and line of business guidelines to appropriate management or business partners. Advise management on next steps.
• Create, develop and deliver relevant training to business and functional partners.
• Additional duties as assigned.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 1-2 years’ experience in AML, knowledge of AML regulations preferred, proficiency with MS office, verbal/written skills, analytical skills
• Consistently demonstrates clear and concise written and verbal communication skills
• Work collaboratively with regional and global partners in other functional units; ability to navigate a complex organization
• Knowledge of the laws applicable to money laundering, including the Bank Secrecy Act, The USA PATRIOT Act, US Treasury AML guidelines, OFAC requirements, and Suspicious Activity Reporting requirements. Good project management and organizational skills and capability to handle multiple projects at one time Knowledge of AML requirements applicable to banks
• Bachelor’s/University degree or equivalent experience

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

The Lead Software Engineer/Assistant Manager will be part of the IT Service Management team in SIA's Information Technology Division, focusing on enhancing IT operations efficiency and effectiveness. This role involves managing initiatives to improve service quality and operational resilience, including process improvements and implementing new tools and methodologies. The successful candidate will collaborate with stakeholders to ensure swift recovery from complex incidents, manage disaster recovery, and drive improvements in service availability and operational stability.

Key Responsibilities include:

• Improvement Initiatives: Identify areas for improvement within IT operations through data analysis, stakeholder feedback, and performance metrics. Lead improvement projects, aligning them with business goals and IT strategies. Apply process improvement methodologies like Lean, Six Sigma, or ITIL.
• Process Optimization: Analyse existing IT processes to identify inefficiencies and design streamlined processes to enhance response times, reduce costs, and improve service quality. Ensure effective adoption of new processes.
• Performance Metrics Review and Adoption: Develop and maintain metrics and KPIs to monitor IT operations and improvement initiatives. Provide regular reports to senior management, utilizing data-driven insights for decision-making.
• Stakeholder Engagement: Collaborate with IT leadership, service desk teams, and other stakeholders to address operational challenges. Facilitate workshops and meetings to gather input and drive consensus on improvement initiatives. Foster a culture of continuous improvement.
• Incident Management and Resiliency: Take ownership of critical incidents, ensuring swift resolution and conducting root cause analyses. Proactively prevent defects and eliminate inefficiencies to enhance system resilience.
• ITSM Leadership and Training: Provide ITSM knowledge training to all IT teams, including remote offshore resources. Mentor team members and align ITSM ITIL practices to ensure operational readiness.

Requirements:

• Degree in Information Technology or related fields, with ITIL/Service Integration and Management (SIAM) certification. Additional certifications in ITSM CAS, CAD, or CIS are a bonus. Knowledge and certification in Business Continuity Management (BCM) preferred but not mandatory.
• At least 5 years of relevant experience in IT Operations and IT Service Management, including process improvement. Proven proficiency in Agile methodologies for operations management.
• Hands-on experience with ServiceNow Platform or equivalent ITSM tool is mandatory. Familiarity with network and cloud technologies (e.g., Linux, Wintel, VMware, DevOps) preferred.
• Strong analytical skills, project management skills, and a proven track record of successful improvement initiatives in an IT environment. Proficiency in collaboration tools (e.g., Microsoft Teams, SharePoint, JIRA, Confluence) and monitoring/orchestration platforms (ScienceLogic, Splunk, APM).
• Excellent communication and interpersonal skills, with the ability to influence and engage stakeholders at all levels.
• Ability to work on strategic direction initiatives, balance multiple priorities in a fast-paced environment, and oversee operations, including Service Desk, IT Operations Command Centres, Major Incidents Handling, and Chairing Change Advisory Board reviewing teams' readiness for Major change.
• Adaptive, responsive, able to manage dynamic environments effectively, independent, self-motivated, result-driven, and willing to work beyond office hours.

Quality and Reputation Management

• Develops methodologies, frameworks, and strategies aligned with guest excellence and Dusit's signature guest experience
• Complies with quality standards for products and services in line with Dusit Brand and Operational Standards
• Ensures all employees receive company's service quality training
• Advises management on compliance issues and conducts quality-related activities including internal audits and validates quality processes to maintain standards
• Champion the Guest Engagement Platform
• Coordinates with management for guest expectations & satisfaction analysis to enhance service quality

Customer Experience (CX) Management

• Strategic Collaboration: Fostering collaboration and innovation with relevant divisions to ensure proper execution of all CX activities and events
• Event Planning and Quality Oversight: Manages and enhances hotel experiences by developing and executing signature activities and events focused on customer engagement and satisfaction. Maintains oversight of consistency and quality, ensuring programming is aligneds with brand's value, current trends and guest interests
• Revenue Enhancement: Collaborates with respective division heads to drive revenue through innovative CX experiences and programming, aligned with broader business goals

Sustainability Management

• Strategize and manage implementation of Tree of Life, focusing on maximizing net positive impact
• Fosster collaborations among departments and between Dusit and external stakeholders to ensure effective execution of sustainability initiatives
• Track sustainability performance and progress of "Tree of Life" in accordance with the relevance requirements and standards, and timeline administered by Corporate Sustainability and report to Corporate Office in a timely manner

Operational Brand Compliance

• Monitors compliance of all brand signatures in hotel operations, including but not limited to music, scent, decoration, equipment and set-up of facilities and activities
• Fosters collaboration with various teams in the hotel to make sure that physical brand compliance is met in all guest touchpoints
• Liaise with Marketing to work on on-brand promotional materials for CX experiences and programming

Others

Operate as a key point of ocntact for the hotel on RPS, CX, Sustainability - Tree of Life:

• Establish and maintain strong relationships with key stakeholders both internal and external on sustainability
• Source local and international content and connect / collaborate with stakeholders to enhance guest experiences
• Any other duties as assigned by the General Manager

JOB REQUIREMENTS

• Minimum education of bachelor's degree in Hotel Management or relevant discipline
• Minimum of 3-5 years in hotel operations or relevant equivalent field
• Knowledgeable in hotel operations (e.g. Front Office, Executive Floor, Housekeeping, Food & Beverage, Events, etc.)
• Have good English communication skills both in written and spoken
• Exceptional communication, negotiation, and interpersonal skills, with a keen attention to detail
• Strong leadership and team management skills with the ability to inspire and motivate a diverse team to achieve excellence
• Creative mindset with a passion for innovation and a commitment to delivering memorable guest experiences
• Ability to thrive in a fast-paced, dynamic environment and manage multiple projects simultaneously

MISSION AND RESPONSABILITIES:

You are THE Brand Ambassador. You are to achieve sales targets while promoting the brand image and providing the highest standard of service to all clients. As a member of the Brand Retail team, the Boutique Manager represents the brand values towards the customers and peers at all times.

BUSINESS VISION

• Foster a shared vision among team members, aligning all activities to support the approved vision and strategy set by the Local Market Retail Team.
• Encourage innovation and creativity within the team, ensuring everyone understood and contributed to the overarching business objectives.
• Implement team-building initiatives to enhance team cohesion and morale.
• Recognize and celebrate team achievements, fostering a positive and spirited work environment.
• Analyse workflow processes and identified areas for improvement, streamlining operations to boost overall productivity.
• Implement strategies to enhance team productivity and efficiency, ensuring alignment with the business vision.

CUSTOMER EXPERIENCE

• Act as a role model and mentor to the team, embodying Brand's values and standards in all interactions with customers.
• Inspire the team to consistently exceed customer expectations, ensuring a high standard of service and hospitality.
• Conduct regular team meetings to share customer success stories and positive feedback, boosting team morale and cohesion.
• Encourage a customer-centric mindset within the team, emphasizing the importance of personalized service and customer satisfaction.

CLIENTELING

Client Relationship Management:

• Develop and implement strategies to build strong, long-lasting relationships with clients, especially high-value and potential high-value customers.
• Lead by example in providing personalized service to clients, showing an in-depth understanding of their preferences and needs.
• Train and mentor, the team in effective clienteling practices, emphasizing the importance of personalized communication and tailored recommendations.

Client Data Analysis:

• Monitor client purchase history, preferences, and feedback to inform targeted marketing strategies and personalized service offerings.
• Regularly review client data with the team to identify trends and develop action plans to enhance client satisfaction and loyalty.

TALENT MANAGEMENT

• Provide one-on-one coaching and mentoring to team members, fostering their professional growth and enhancing team spirit.

• Develop and nurture team members, preparing them for future roles and creating a talent pipeline within the organization.
• Recognize and appreciate individual and team achievements, reinforcing a positive team spirit and motivation.
• Encourage knowledge sharing and skill development within the team, promoting a collaborative and cohesive work environment.

FINANCIAL TARGETS

• Inspire and motivate Beauty Consultants, coaching them to meet individual and team financial targets.
• Implement client-centric initiatives collaboratively with the team, focusing on increasing conversion rates, cross-selling, and Average Basket Size.

• Implement performance metrics and goals, regularly monitoring progress and providing constructive feedback to enhance productivity.
• Introduce incentive programs tied to achieving financial targets, boosting team motivation and productivity.

MERCHANDISING

• Collaborate with Senior Management and Merchandising teams to drive key categories and uncover opportunities
• Align merchandise mix to meet client needs; particular emphasis on VICs
• Maintain all merchandising standards in line with Brand’s guidelines

STORE OPERATIONS

• Clear Communication: Ensure clear communication channels within the team, facilitating efficient operations and reducing misunderstandings.
• Empower team members to make decisions within their areas of responsibility, fostering a sense of ownership and accountability.
• Encourage a problem-solving culture within the team, actively involving team members in
• Regularly recognize and appreciate the team's efforts in maintaining smooth store operations, reinforcing a positive work environment.

Team Cohesion and Spirit:

• Promote collaboration between different departments within the store, ensuring a cohesive approach to operations.
• Encourage team members to support one another during busy periods, enhancing teamwork and solidarity.
• Facilitate cross-training among team members, enhancing their skills and creating a flexible workforce.
• Celebrate operational milestones and achievements, boosting team morale and cohesion.

Productivity Management:

• Continuously review and optimize operational workflows, eliminating bottlenecks and enhancing productivity.
• Effectively allocate resources, including staff and equipment, based on demand patterns, maximizing productivity during peak hours.
• Adjust employee schedules based on store traffic to maximize sales potential. Focus on cost-effective staffing models.
• Work with senior management to enhance sales opportunities and improve customer experience through store displays and layouts.
• Ensure accurate calculation of commission and incentives
• Maximise and manage stock inventory

ADMINISTRATION

• Regularly compile and analyze weekly and monthly sell-out reports, providing insights and recommendations to the Retail Manager.
• Utilize data analytics tools to track sales performance, customer trends, and product popularity.
• Prepare comprehensive reports highlighting key performance metrics, sales trends, and areas of opportunity.

Commission Management:

• Ensure accurate and timely tabulation of sales commissions for all team members.
• Implement transparent processes for commission calculations and communicate them effectively to the team.
• Submit all tabulations on a timely basis

Documentation and Record Keeping:

• Maintain meticulous records of all administrative documents, including contracts, employee records, and operational guidelines.
• Ensure all administrative procedures are in compliance with company policies and legal regulations.
• Manage sensitive information with confidentiality and discretion.

Operational Efficiency:

• Streamline administrative processes to increase efficiency and reduce operational costs.
• Implement and maintain digital systems for record-keeping and reporting to facilitate easy access and efficient management of information.
• Collaborate with team members and other departments to continuously improve administrative processes.

ABOUT YOUR ROLE :

The Market Development Manager (ASEAN) will be responsible, as a part of a team, for driving top line growth and developing new business opportunities utilizing a full suite of Avery Dennison Smartrac RFID solutions and products for multiple focus industries, including Retail, Healthcare, Logistics or Ecommerce.

YOUR RESPONSIBILITIES WILL INCLUDE:

• Lead, enable and own responsibility for execution and sales results for the including Retail, Healthcare, Logistics or Ecommerce.
• Identify and develop long-term strategic business opportunities. 
• Develop and maintain working relationships with line-of-business partners at the customers’ organization. 
• Act as a business innovation lead for customers’ and prospects’ strategic digital identity initiatives supporting, for example, Supply chain transparency including Retail, Healthcare, Logistics or Ecommerce.
• Develop trusting, lucrative business relationships with key decision makers as a proponent of RFID technology integration initiatives.
• Work with prospective customers to identify unmet needs, and present compelling solutions. 
• Communicate and link key value propositions and differentiators to customers with Avery Dennison Smartrac solutions set.
• Initiate, determine, and present ROI business case analysis. 
• Craft customized go-to-market strategies for regions and individual customers. 
• Stay abreast of industry trends by attending trade shows, events and staying on top of market insights as well as global branding trends. 
• Build a positive relationship with key influencers and foster healthy ecosystem partner communities.
• Incorporate knowledge of the industry to engage with ecosystem partners to develop market right products, support materials and pricing recommendations across RFID solutions.
• Collaborate with other Avery Dennison business units to identify and evaluate opportunities that convert into “land and expand” outcomes.
• Support the creation of Sales training content and tutorials for the internal and external partners.
• Identify, assess, develop and manage new programs and new business opportunities leading to successful commercialization efforts. 

Manager Job Responsibilities:

Accomplishes department objectives by managing staff; planning and evaluating department activities.
Maintains staff by recruiting, selecting, orienting, and training employees.
Ensures a safe, secure, and legal work environment.
Develops personal growth opportunities.
Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job results.
Coaches, counsels, and disciplines employees.
Develops, coordinates, and enforces systems, policies, procedures, and productivity standards.
Establishes strategic goals by gathering pertinent business, financial, service, and operations information.
Defines objectives, identifies and evaluates trends and options, chooses a course of action, and evaluates outcomes.
Accomplishes financial objectives by forecasting requirements, preparing an annual budget, scheduling expenditures, analyzing variances, and initiating corrective actions.
Maintains quality service by enforcing quality and customer service standards, analyzing and resolving quality and customer service problems, and recommending system improvements.
Contributes to team effort by accomplishing related results as needed.

Manager Qualifications / Skills:

Performance management
Project management
Coaching
Supervision
Quality management
Results driven
Developing budgets
Developing standards
Foster teamwork
Handles pressure
Giving feedback

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi

Citi Global Wealth (CGW) brings together the full power of Citi to serve the entire continuum of wealth clients, from affluent to ultra-high net worth to family offices. The strategies we create help our clients maintain liquidity while maximizing yields, transact in foreign currency and across borders, and manage fluctuating expenses or cash flow. We are uniquely suited to helping our clients meet their banking needs across regions through our global network.

We’re currently looking for a high caliber professional to join our team as IPB Assistant Relationship Manager (ARM) - C10, based in Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.

The ARM - C10 is a developing professional role. Applies specialty area knowledge in monitoring, assessing, analyzing and/or evaluating processes and data. Identifies policy gaps and formulates policies. Interprets data and makes recommendations. Researches and interprets factual information. Identifies inconsistencies in data or results, defines business issues and formulates recommendations on policies, procedures or practices. Integrates established disciplinary knowledge within own specialty area with basic understanding of related industry practices. Good understanding of how the team interacts with others in accomplishing the objectives of the area. Develops working knowledge of industry practices and standards. Limited but direct impact on the business through the quality of the tasks/services provided. Impact of the job holder is restricted to own team.

Responsibilities:

• Deliver wealth management services to CITI PRIVATE BANK clients with guidance from the Banker teams.
• Manage and execute client transactions with respect to business and individual banking, credit and investment products. Ensure transactions are completed within audit and compliance standards as well as timely.
• Take ownership of client investigations (e.g., statement reporting issues and pricing inquiries) and collaborate with operational and middle office teams to ensure effective resolution.
• Coordinate account maintenance for all products and reporting on WINS including address changes, telephone number updates, account status changes, rates and fee waivers.
• Enforce banking policies and procedures to ensure operational integrity while maintaining high client satisfaction.
• Proactively arrange and participate in client visits and perform service quality check-in calls to clients.
• Obtain banker/client appointments to build upon existing or establish new relationships.
• Identify and document new business opportunities for referral to banker or product specialist.
• Perform responsibilities through proficient use Citi applications. Participate in service related process improvements.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 0-2 years relevant experience
• Ability to multi-task with strong organizational and time management skills per the needs of banker teams and clients
• Ability to problem solve and analyze data with demonstration of attention to detail
• Strong verbal and written communication skills
• Client facing experience; strong background and interest in the fields of operations and compliance; previous sales referral experience Knowledge of investments, banking, and credit products

Education:

• Bachelor's/University degree or equivalent experience

Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab’s cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement & analytics to content production.

Integrated Media Manager (Singapore)

Maternity Cover

As a Media Manager for our technology client, you will be responsible for collaborating with APAC-based and regional media agencies and internal stakeholders to manage ongoing cross-media initiatives and campaigns across multiple regions, assisting in implementing the regional rollout of global media planning tools. 

The person will be the day-to-day consultant on media strategy for the initiatives mentioned above, including but not limited to channel, audience and ad format strategy, best practices and optimisation to attain program efficiency goals. Basic knowledge of measuring channel/campaign effectiveness is useful for this role.

Role: 

• Manage central media projects that span all product areas, liaising with various local & regional agencies to collect and validate media data. 
• Attend meetings with relevant internal teams and agencies and be able to provide concise notes on key takeaways and actions. 
• Execute training to Marketing teams and agencies as global tools roll out in APAC.
• Provide exceptional support to run cross-channel initiatives in APAC and analyse results to surface key implications for the business.
• Manage agency workflow as it pertains to media, such as reporting, benchmarks and media forecasting.
• Own stakeholder narratives for internal regional, and global leadership on media plan strategy, reporting, roadmaps and learnings.

You:

• BA/BS degree or equivalent experience
• 5+ years of working experience within a marketing/media agency environment
• Solid project management skills and communication skills are mandatory 
• Strong proficiency with presentation software (e.g. Google Slides/PowerPoint) for producing presentations and Google Sheets/Excel for handling large data
• Strong data organisation skills, especially in Google Sheets, to efficiently summarise and present data (comfortable using pivot tables and functions)
• Experience in online/offline media strategy & brand planning experience
• High-level knowledge of channel/campaign measurement 

• Exceptional verbal and written English communications and presentation skills and - ideally - fluent in another Asian language to cover projects across APAC.

Please note: due to the high volume of applications, only successful candidates will be contacted with a follow-up introduction email.  If you do not receive an email from Maker Lab, your application has been unsuccessful this time around. Look out for future roles! By submitting your application, you consent to the collection, use and disclosure of your data by the Maker Lab team for the purposes of your application. Where your application contains personal data of third parties, you confirm that you have obtained all necessary consents to provide the Maker Lab team with such personal data and that we may collect, use and/or disclose such data in accordance with the Personal Data Protection Act 2012.

• Secure recurring revenue streams through upselling reliability services contracts to existing and new customers across all end markets.
• Coordinate with end market sales teams and service teams to achieve country service sales targets.
• Update sales opportunity information accurately and regularly into Rotork sales management system (CE) ensuring accurate reporting and order input forecasting.
• Educate, coach and mentor others to effectively and confidently sell all Service products.
• Work in partnership with end markets sales team to target and access new markets and customers.
• Carry out sales activity with customers including site surveys, sales support, contract negotiation, product presentations and seminars.
• Provide insights into market trends, competition and customers’ needs.
• Be prepared to travel as needed (national and international) to achieve the sales targets and growth opportunities in the country

This is a 9-months contract role, the ideal candidate should have experience in both commercial and the big 4.

As a member of the Corporate Tax team located in Singapore, the International Tax Manager will primarily be responsible for managing tax planning, compliance and controversy in the region. This will involve driving tax initiatives and technology, reviewing tax processes, helping with tax audits in the region and supporting the business teams in tax matters. This role will collaborate and work closely with the indirect tax team, accounting and other finance and business functions.

Responsibilities

• Maintain oversight and co-ordination of tax compliance activities outsourced to external service providers in the Asia Pacific region, including the review of tax returns and tax forecast calculations, as well as technical analysis in support of statutory audit
• Ensure transfer pricing obligations (e.g. documentation) are fulfilled under local transfer pricings laws and regulations
• Provide tax advisory and project management support on ad hoc tax projects as assigned. This can include tax treaty applications and responding to internal and external tax queries
• Assist and manage tax audits in the region
• Integrate processes and technologies to enhance efficiency and quality of tax processes
• Work with the Head of Tax to support the business teams in any tax issues
• Establish a strong relationship with the regional business teams, finance, legal and policy leaders to share tax views and information

Requirements:

• Bachelor's degree in Accounting or Law
• 10 to 15 years of relevant APAC tax experience – tax compliance, transfer pricing, tax advisory and tax controversy
• Strong analytical, organization, documentation, research and project management skills
• Ability to simplify and communicate complex business / tax information
• Ability to work as a team and interact with personnel at all levels of the organization (including cross-border teams)
• Highly organized, self-motivated, meticulous, and ability to work independently in a high-pressure environment

1. Job Description

- Play as Project Manager (Project Management Office) or Delivery Lead on banking system development or implementation projects.

- Manage the progress and milestone. Promote and control the issue & ToDo. Organize the progress report and report to client’s management. Also, manage the cost and human resource.

- Communicate closely with clients, business & IT related members. Organize teams and lead until the project ends.

- Manage client’s expectations to maintain the company’s impressions at a positive level.

2. Requirements

- Bachelor's Degree in Computer Sciences, Computer Engineer or Information Technology or related.

- IT Project Management Knowledge and Experiences

Must understand the overall software development life cycle.

3 or more years of experience of IT related project management or Delivery Lead. (Direct and manage project development from beginning to end)

Project Management Delivery tasks such as approach and plan definition, status tracking, issue and risk identification and resolution, resource planning, and governance execution

Will be able to understand and follow the process of the banking system development or implementation project.

- Japanese & English Language Skills

Must read, write and speak Japanese at a high level (native / JLPT N1 or higher) to engage with our Japanese-speaking clients and stakeholders.

Must speak English at a high level (business English) to communicate with team members from diverse cultural backgrounds.

- Banking Operation or Systems Knowledge and Experiences (as possible)

Will be able to understand the banking system structure, and high-level banking business.

- Others

Cheerful, good communication skill, able to work with team cohesively with high spirit

Highly self-motivated, enthusiastic and able to work effectively with teams that have diverse IT aptitudes and cultural backgrounds.

Attention to detail and highly organized, process-focused attitude.

Good conceptualization and analytical skills, enabling. Comprehension and development of solutions for complex business issues.

Ability to manage short, medium, and long-term planning horizons concurrently.

Project Management Delivery tasks such as approach and plan definition, status tracking, issue and risk identification and resolution, resource planning, and governance execution.

Will be able to understand and follow the process of the banking system development or implementation project.

- Japanese & English Language Skills

Must read, write and speak Japanese at a high level (native / JLPT N1 or higher) to engage with our Japanese-speaking clients and stakeholders.

Must speak English at a high level (business English) to communicate with team members from diverse cultural backgrounds.

- Banking Operation or Systems Knowledge and Experiences (as possible)

Will be able to understand the banking system structure, and high-level banking business.

- Others

Cheerful, good communication skill, able to work with team cohesively with high spirit

Highly self-motivated, enthusiastic and able to work effectively with teams that have diverse IT aptitudes and cultural backgrounds.

Attention to detail and highly organized, process-focused attitude.

Good conceptualization and analytical skills, enabling. Comprehension and development of solutions for complex business issues.

Ability to manage short, medium, and long-term planning horizons con

The Job

Specific (85%)

• Oversee and manage IT security, audits, and compliance, ensuring the implementation of robust security measures, adherence to regulatory requirements, and the effective management of risks, data protection, and business continuity planning. Recommend and implement innovative tools and solutions to improve the organisation's cybersecurity posture.
• Security Implementation: Implement and review IT security systems, tools, system patches, upgrades and solutions to safeguard application, system and infrastructure.
• System and Audit Compliance: Ensure continuous improvement and compliance of on-premises and cloud-based systems with applicable security and regulatory standards (e.g., ISO 27001, PDPA). Work with CISO, internal teams, cyber insurance, vendors and external auditors to meet compliance requirements with security policies.
• Security Operations: Manage, monitor, and establish security operations procedures, including incident response workflows, tabletop exercise and drill.
• Risk Management: Conduct regular assessments to identify IT risks and vulnerabilities. Plan and implement mitigation strategies to minimise security risks.
• Cybersecurity Awareness: Plan and conduct training programs to promote cybersecurity awareness among employees. Educate staff on best practices for secure system use and data protection.
• Data Governance & Protection: With closely with DPO to implement data security controls and ensure compliance with data governance frameworks and PDPA.
• Business Continuity Planning (BCP): Plan and put in place effective BCP plan for operational continuity with key stakeholders. Organise cybersecurity assessments and tabletop exercises to test and refine plans.
• Disaster Recovery Plan (DRP): Plan and put in place disaster recovery strategies and procedures for IT systems and data. Coordinate with application and infrastructure teams to ensure recovery objectives are met through regular testing and updates.
• Incident Response: Lead and coordinate incident response efforts, ensuring swift resolution of cybersecurity breaches. Establish and maintain post-incident reporting and root cause analysis processes.
• Assist Head of IT in the planning of annual IT budgets and projects planning.

General (15%)

• Work closely with the infrastructure and network team to ensure maximum system stability and uptime.
• Any other duties, tasks and non-IT related events as assigned by Head of information Technology.

We are looking for a Financial Controller to manage the month end closing, forecasting and budgeting cycles. The ideal candidate must be proficient in Excel. This is a 7-months contract.

Responsibilities:

Lead Month End Close Process:

• Analyze the P&L and follow up with stakeholders to ensure all accrual entries are accurately stated and completed
• Summarize and present month end P&L results, including variance analysis to management
• Collaborate with the outsourcing team (RAS team) to ensure month end close process is completed timely and with accuracy

Lead Forecasting and Budgeting Process:

• Leverage the Asia Forecasting and Budgeting models for ASEAN
• Partner with stakeholders to gain insights and achieve forecast and budget accuracy
• Summarize and present monthly forecast and annual budget numbers, including variance analysis to management

Systems, Tools and Processes:

• Deep understanding of the relevant systems, tools and processes is necessary to effectively perform job functions
• Identify and drive improvements in processes, support new business programs by leveraging innovative technology solutions, and work with policy owners to drive program improvements and compliance

Requirements:

• Bachelor’s degree in finance, economics, accounting, or related field is desirable.
• Ideally 6+ years relevant experience in large multinational corporate is preferred
• Strong analytical, problem-solving, and decision-making skills
• High-level of integrity, self-confidence, demonstrated change management and support for a diverse and inclusive culture
• Motivated self-starter that can clearly identify and articulate to management the financial results and variance analysis
• Working with large volumes of data, able to simplify that in a view to present to management, able to explain variances in a clear manner
• Good presentation skills and able to communicate with clarity and in a concise manner
• Tools/Systems: Excel, PowerBI, Power Pivot

This role will have responsibility for leading the team that makes every customer in their Major Area committed to Service Now for life and have the ability to marshal all customer resources to address any customer satisfaction, adoption, professional services, or renewal challenges within their Major Area, resulting in clear accountability, consistent service and one face to the customer. 
 
This role also carries the lead responsibility for Customer Satisfaction and Success through the sale and delivery of our Impact and Services products and add-ons, as well as the relationship with Partners -- all of which are critical to the company’s short and long-term success. 
 
Responsibilities 

• Owns the overall success, renewal and growth for all customers in a defined Major Area 
• Drives the alignment of customer success, expert services and transformational resources through adoption of innovative offers combined with market leading solutions that accelerate business value for our customers 
• Focus on customer intimacy to deliver business impact and innovation to a customer’s business by understanding our customers’ key business issues and opportunities 
• Create evangelists by listening to customers closely and delighting them with our user experience and service 
• Create growth opportunities with new product features and enhancement information 
• Build and nurture C-level relationships across accounts to solidify our partnership and commitment to the customer while penetrating the account deeper 
• Create a consistent and valued customer experience developing and scaling repeatable methodologies and proven best practices 
• Work closely with the Sales organization to develop and execute growth plans and strategies to drive License Agreements, expert services and customer success. This will also require territory and portfolio planning alignment with Sales. 
• Establish relationships with leadership across sales, solution consulting, services, product, channel, and support leadership to ensure cross-functional alignment at scale 
• Effectively build and establish relationships with partner consulting organizations to enable a go-to- market strategy 
• Manage and achieve key business metrics including bookings, revenue, P&L, utilization, and expenses 
• Customer obsessed mindset in driving value and NPS across all CEG pillars 
• Be an inspirational leader and create a vibrant, inclusive culture that inspires people to do their best work. Provide Coaching, mentoring and an environment for growth, development and feedback to ensure the right skills and resources are in place for success. 
• Operationalize key national/global programs as well as to ensure the team can scale to meet the needs of our customers and do more with less over time. 

YOUR MISSION _________

The incumbent will be responsible for conceptualization, development and implementation of creative and effective 360 marketing plan that serves to deliver brand’s and launch objectives, and sales results while boosting brand equity.

PRODUCT STRATEGY AND MANAGEMENT

• To monitor, review and dissect results of launches and propose action plans if required.
• To follow up the market assortment and portfolio, propose with specificity adapting to each market’s dynamism.
• To track the marketing budget effectively while delivering marketing activity according to the strategy and objectives outlined to drive brand and product awareness
• To support potentials building for marketing initiatives
• To support forecasting of products as well as marketing collaterals such as testers and merchandising materials and working with supply team to ensure timely fulfilment of stocks to stores
• To follow the availability of products and marketing collaterals with field team to ensure timely delivery in-country, meeting the on-counter dates.
• To actively manage an internal touchpoint “InDior app”, to ensure an accurate data management.
• To lead the product event pack, integrating all the launch information for the field team.
• To download and highlight all the relevant changes in launchbook for category manager, to adjust the plan when there is a need.
• To support the Go To Market seminars and Retailer meetings, organizing and prepare the key assets (Booklet, Presentation) and teasing activities.
• To prepare the BC seminar marketing presentation and help in the global organization in collaboration with the training team

REPORTING

• To complete monthly marketing performance reports on key franchise.
• To track competitor pricing (of key franchises in key markets)
• To conduct quantitative and qualitative market research and stay up-to-date with competitor products and market trends

VM, TRADE & TRAINING SUPPORT

• To work with VM to ensure outstanding product display and merchandising for maximum impact
• To inspire and create confidence in make up products by working closely with Training and Retail and creating effective sales techniques and speech which effectively translates into conversion
• To support trade marketing team on events, animation, to ensure the right products are being offered and focused

WHAT CAN WE OFFER?  _________

• A challenging role in a fast moving, ambitious environment, with daily learning opportunities and passionate team members
• Beyond this role, your development is a pillar of our ambition. Parfums Christian Dior, as part of LVMH, offers a Career perspective with a worldwide presence and continuous growth within 75 distinguished Houses.

So, How Far Will You Take Dior?

Main Responsibilities:

• Lead, motivate, and develop a team of Store Designers according to H&M Group values, business goals, and leadership expectations
• Support team members in reaching their full potential by actively working on development plans
• Ensure high-quality project deliveries and craftsmanship within the region, consistently meeting required timelines.
• Oversee project outcomes, providing feedback and suggesting enhancements through active coaching
• Set clear expectations for team members, effectively delegating tasks and distributing workload
• Foster strong collaboration between Central Functions, Brand, and Regions.

A Store Manager is to put the customer at the center of everything you do. You need to ensure the highest possible level of customer service and make sure that the visual merchandising is executed according to our guidelines. You maximize the sales opportunities and the profitability of your store, as well as follow up on the results. You will also manage the recruitment, training, and development of the Sales Advisors and the Store Management team. Our business is your business, so when you grow, we grow.

Key Responsibilities:

•Analyze and follow up store’s KPIs

•Deliver great customer experience

•Maximize conversion & customer service

•Ensure store meets H&M standards

•The ability to delegate, follow up and provide straightforward feedback with the goal to coach and develop your team 

Summary:

This position is responsible for facilitating the end-end sourcing process which includes reviewing the sourcing specifications, doing the preparatory groundwork for purchase or rental from external services / facilities providers and raise the Purchase Order (PO) and overseeing a team of Procurement Executives.

Essential Duties/ Responsibilities:

• Lead the procurement process by reviewing sourcing specifications, sourcing suppliers, comparison of quotes, conducting background reference checks, and propose the best procurement option for the company.
• Prepare and ensure Purchase Order is raised accurately and in a timely manner.
• Work closely with budget owners, upload documents in the system.
• Source for equipment and repair services, negotiate for favorable terms and the most competitive pricing and obtain tax invoice before payment is processed.
• Ensure deliverables are in line with the contract terms and provide weekly status updates.
• Updating and maintaining records of all orders, payments and received stock.
• Provide Management with data and reports related to purchasing activities.
• Summarize data and prepare various reports on purchasing activities as well as cost analysis on different categories.
• Work closely with Finance to make payments to suppliers in accordance with agreed terms.
• Ensure compliance of procurement policy and seek approval as per Delegation of Authority Manual.
• Establish sound relationships with suppliers, ensure lead times are met and expedite outstanding orders.
• Assist the Director of Operations in overseeing procurement activities, tracking team performance, and ensuring adherence to company policies.
• Lead and manage a team of procurement executives, efficiently delegating day to day tasks.
• Train and guide team members on procurement best practices.
• Provide timely reports to the Director of Operations on a weekly basis.
• Support strategic planning by preparing comprehensive analyses of purchasing data to identify cost-saving opportunities.
• Maintain a high level of communication with internal and external stakeholders to ensure alignment on procurement priorities.

Position Requirements:

1. Bachelor’s degree in Supply Chain Management, Business Administration, or a related field.
2. Minimum 5 years’ work experience in the field of Procurement Management, preferably with 3 years in a managerial or supervisory capacity.
3. Strong negotiation, analytical, and problem-solving skills.
4. Strong stakeholder management to meet tight timelines.
5. Proficiency in procurement software and Microsoft Office Suite (Excel, Word, PowerPoint).
6. Excellent interpersonal and communication skills.
7. Ability to work independently, exceptional time-management and manage multiple tasks effectively.
8. Ability to work under pressure and meet deadlines.

Note:

The job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements are subject to possible modification to reasonably accommodate individual with disabilities. To perform this job successfully, the incumbents shall possess the knowledge, skills and abilities to perform each duty proficiently. Employment in this role is subject to clearing the necessary requirement as per the laws of Government of Singapore.

Introduction to Zodia

Digital Asset Custody, the way it should be

As an institution-first, FCA-regulated digital asset custodian, Zodia Custody aims to provide financial institutions, corporations, and professional investors with the freedom to realize the full potential of the digital asset future on their own terms. Established in 2020, Zodia Custody combines the agility of a start-up with the heritage of a 167-year-old financial institution, Standard Chartered, in partnership with Northern Trust and SBI.

Scope of Role:

Sales Leadership

As the Sales Senior Manager or Director, you will play a critical role in leading the sales strategy and execution for Zodia Custody in Singapore. You will be responsible for driving revenue growth by:

• Developing and implementing effective sales strategies that align with the company’s goals and market demands.
• Building and nurturing relationships with key client stakeholders, ensuring high levels of customer satisfaction and retention.
• Identifying market opportunities for new business and enhancing the company’s market presence.
• Analyzing sales data to inform strategy and improve performance metrics.
• Collaborating with marketing and product teams to align sales campaigns with product launches.
• Representing Zodia at client meetings, industry events, and conferences.

Key Stakeholders:

• Singapore Country Leader
• Marketing Department
• Product Management Team
• Clients and Partners

. Industry Knowledge

• Expertise in Digital Assets: In-depth understanding of blockchain, cryptocurrency, tokenisation, and the role of custodians in the digital asset ecosystem. Strong background in selling digital asset solutions or financial services products.
• Regulatory Awareness: Knowledge of Singapore financial regulations, including MAS requirements, PSA, and AML compliance.
• Custody and Security Expertise: Familiarity with custodial solutions, cold storage, multi-signature wallets, and other security technologies in the digital asset space.

2. Sales Skills

• 7+ years of experience in sales roles within digital assets or financial services, with minimum of 2 years within Crypto industry in any capacity
• Proven Sales Track Record: Demonstrated success in meeting and exceeding sales targets, ideally in financial services, fintech, or digital assets.
• Pipeline Management: Ability to manage complex sales cycles, from lead generation to closing deals, with large institutional clients.
• Consultative Selling: Skills in understanding client pain points and delivering tailored solutions that align with their needs.

3. Strategic Thinking

• Market Insights: Ability to analyse market trends and position Zodia Custody as the preferred partner in Singapore.
• Solution Innovation: Capacity to adapt custody solutions to meet the evolving needs of institutional clients.
• Competitor Analysis: Awareness of competitors' offerings and ability to differentiate Zodia Custody in the market.

4. Operational Knowledge

• Product Knowledge: Strong understanding of Zodia Custody's services, including technology, security protocols, and value proposition.
• Integration Expertise: Familiarity with integrating custody services with existing client platforms (e.g., Fireblocks, treasury systems).
• Post-Sales Support: Ability to ensure a seamless client onboarding experience and maintain long-term relationships.

5. Communication Skills

• Clear Messaging: Ability to explain complex digital asset concepts to clients with varying levels of technical understanding.
• Negotiation Skills: Expertise in structuring and negotiating contracts that benefit both Zodia Custody and the client.
• Stakeholder Engagement: Strong presentation skills for engaging C-level executives and board members.

6. Personal Attributes

• Resilience: Ability to navigate a fast-changing industry and overcome challenges in a nascent market.
• Entrepreneurial Spirit: Proactiveness in identifying opportunities and driving business growth in a new and evolving sector.
• Positivity: Positive and open approach, particularly in promoting trust and integrity in a security-focused industry.

• Base + Commission Scheme
• CPF contributions - Pension plan
• ESOP Plan
• Training & Development budget
• Work From Home - Flexible hours
• 30 days annual leave plus bank holidays
• Private Healthcare

We are seeking an entrepreneurial Category Manager, FMCG Non-Food who will be responsible for the sourcing and merchandising of a category within foodpanda’s New Verticals team. 

• Full P&L responsibility for the assigned Non-food categories, including revenue, margin & other supplier income.
• Develop and execute aligned category strategy to meet with KPIs
• Ensure pandamart has the right selections and best prices in the market.
• Work with existing suppliers to negotiate cost, funding and terms improvement, secure supplier marketing and advertising spend, and ensure a reliable and operationally effective flow of goods to our fulfilment centre.
• Work to develop new sourcing and extended range to ensure we have high quality, good value goods available to our customers year-round.
• Employ data-driven decision-making to drive the category. Work closely with marketing and supply chain to forecast demand and ensure consistent supply
• Work cross-functionally with Supply Chain, Operations, Imports, Pricing, Strategy, Finance and Marketing to deliver strategic projects that allow pandamart to offer the best customer experience.

Marketing Manager Roles & Responsibilities:

Oversee all marketing campaigns for their company or department
Implement strategy
Promote a business, product, or service
Ensure the company is communicating the right messaging to attract prospective customers and retain existing ones
Represent the marketing team to cross-functional groups including product management, sales, or customer support
Updating senior leadership on the progress of marketing activities and reporting on the results of campaigns

Day-to-Day Duties:

Manage and coordinate marketing and creative staff
Lead market research efforts to uncover the viability of current and existing products/services
Collaborate with media organizations and advertising agencies
Brainstorm ideas for new campaigns
Coordinate with the sales team and other departments to produce effective strategies
Monitor current campaigns, ensuring their staff meets deadlines and complete necessary tasks
Analyze data to evaluate the success of their marketing efforts and come up with new ideas to improve brand marketing and exposure