Job Description:

· Client & partner management

· Office administrative work

· Answering phone calls and emails

· HR work and worker management

· Invoicing and purchasing

· All other related or ad-hoc duties assigned

Job Requirement:

· Proficient in MS Office skills

· Proficiency in Xero is a plus

· English speaking, English and Chinese speaking is a plus

· Strong in verbal communication, interpersonal and organisational skills

· Willingness to work in stressful environments

· Ability to multi-task, work under pressure and meet tight deadlines

Benefits:

· Flexibility of WFH if proven to perform well remotely

· Prospect in promotion to a higher managerial position

· Team-working environment with ‘Family’ cultures

· Medication allowance and welfare

· Remuneration shall be based on years of experience and qualification.

We apologise that only shortlisted would be notified.

TECHNICAL SKILLS/KNOWLEDGE:

· Possess a high-level knowledge of CAD-based systems (Autodesk Architecture 2019 preferred), Revit, Microsoft Windows-based systems (Word, Excel, PowerPoint, Project, etc.); 3-D modeling experience preferred, but not required.

· Possess excellent written and oral communication skills.

· Possess strong interpersonal skills among the project team, consultants and client representatives.

· Ability to travel to and from the firm by automobile to attend project site meetings/surveys.

· Understanding modern architectural / construction means and methods; and the ability to fully detail these systems in coordination with structural, mechanical and civil trades.

· Proficient understanding of Construction Drawing/Detailing of various commercial and institutional building systems of significant size. Healthcare architectural design experience preferred.

· Ability to solve complex architectural design and construction problems to serve the Client’s program and advise the Senior Management team of any issues that deviate from the program goals and/or that impact the project budget and timeline.

· Proficient understanding of MEP, Structural and Site/Civil Engineering trades, while understanding the impact that these trades have on the architectural design concept. The Project Manager must possess the ability to direct consulting teams in the early stages of design and be involved in the election of structural and MEP systems and assemblies for each Project(s). The Project Manager must properly coordinate these consultant trades throughout the Construction Document phase.

· Ability to manage multiple projects at various stages of development.

· Ability to function comfortably, gain trust, confidence and deal effectively with a wide range of individuals including clients, owner’s representatives, consultants, contractors and project team.

KEY ROLES/RESPONSIBILITIES:

Must proficiently serve in the following capacities throughout each architectural project:

· Will be the Project Lead in in developing design and construction documents for bidding and construction on multiple projects.

· Will lead a team of 2-3 staff members and be responsible for their productivity throughout each Project. The PM will consistently meet with team members to direct workload and review project timelines/milestones.

· Will lead the field measuring survey of existing spaces and structures and direct the junior staff accordingly to produce efficient and accurate surveys.

· Will develop design / space plans based upon the Client’s approved program requirements (assist client with programming).

· Serve as the Construction Administrator during the Construction Phase, as required. Specific responsibilities during this phase include:

· Review and approval of Shop Drawings & Submittals.

· Responding to Contractor’s Request For Information (RFI’s).

· Review of Contractor’s Payment Applications and advise Project Architect in a timely manner that said applications should be certified for payment.

· Review and Approve Change Orders, advising Project Architect that a change in construction cost has occurred.

· Prepare and Issue Construction Field Directives under the supervision of the Project Architect and/or senior management team.

· Perform Punch Lists at Substantial Completion.

· Attendance at on-site construction project meetings will be required and the Project Manager will keep accurate meeting minutes according to the firm’s standard format. The Project Manager will advise the General Contractor and the senior management team of any critical path and long lead items that will affect the project goals.

· Exhibit entrepreneurial qualities that could support business development.

· Organize and direct the architectural and/or engineering team to execute the work in an orderly, timely, and coordinated manner.

· Perform quality assurance checks on all drawings and documents related to assigned projects.

· Issue progress review sets of drawings to Project Architect/senior management team at various levels of development, according to established project milestone dates.

· Make decisions independently and/or as part of the management team, to adhere to the Design Concept, Project Budget, Project Timelines and Milestones.

· Exhibit excellent administrative and personal time management skills while having the ability to prioritize assigned tasks and delegate efficiently to maintain established project timelines and milestones. Project Manager shall advise Senior Management team of any deviations to project timelines and milestones.

· Exhibit strong multi-tasking abilities which allow performance of the above responsibilities for multiple projects simultaneously.

· Oversees training of junior staff and implementationof drafting standards, providing mentorship and assistance in solving technical related project complexities.

· Commitment to meeting project deadlines and milestones while understanding his/her role as part of the project team. The Project Manager understands that he/she must move strategically into different roles during the course of the project in order to achieve the overall project goals.

· Apply excellent research skills to insure project code compliance and to fully develop project technical specifications.

· Strong building agency experience; prepare applications, draft responses to agency objections, define alternate approaches to achieve project approvals.

JOIN US, Team ToppingsKids!

The Role : Customer Service Representative

We are looking for someone who will be the first contact point of our customers. Customer’s satisfaction is our utmost priority and assisting their inquiries with in-dept knowledge about our products, clear understanding about their inquiries/needs, empathy, and friendly attitude within a timeline is a key for this position.

Company website: https://toppingskids.com/

Instagram: @toppingskids

Key Responsibilities

• Handle customer’s inquiries/ complaints via Email, Call, Direct Message (IG/FB), MarketPlace Chat (Shopee), or What’s app.
• Provide appropriate information about the product/service with in-depth knowledge of the products/service and up-to-date information about the event/ promotion/ deals/ marketing plans, etc.
• For customer’s complaints, provide solutions and alternatives within the time limits; follow up to ensure resolution with understanding of the customer’s concerns and needs.
• Provide standardized quality service with a friendly and helping attitude.
• Keep records of customer interactions, process customer accounts and file documents. Follow communication procedures, guidelines and policies. Take the extra mile to engage customers.
• Creating customer’s orders manually whenever needed and helping the payment process.
• Keep track of exchange cases with a customer and relevant team till it’s completely resolved and the customer is happy.
• Take responsibility in Shopee Chat Performance – Sending a simple reply might be required out of working hours

Requirements:

• An excellent command of English and intermediate level of Chinese
• A high attention to details
• A friendly and professional demeanor
• Critical thinking and problem-solving skills
• Great communication skills & interpersonal skills
• Ability to work quickly under pressure & Multi-task
• Flexible to be able to adapt to fast changing needs
• Able to handle stress to deal with a broad range of challenges
• Strong sense of commitment & urgency to meet tight deadlines
• Must be Singaporean, Singapore PR, or Korean

We are seeking a dynamic and self-motivated Business Development Executive to join our team. This position offers the ability to maintain, develop relationships with key customers and manage the promotion and strategic sales. You will be responsible for discovering and pursuing new sales prospects and maintaining customer satisfaction.

Do you have a strong sales background and demonstrated sales success? If so, this may be the opportunity for you.

Responsibilities : -

• Responsible to achieve sales target and increase market share
• Actively prospect sales leads and secure potential new clients
• Develop and nurture strong client contacts and positive relationships with key accounts
• Ensure successful sales retention by proactively forging strong relationships with clients
• Manage a portfolio of assigned accounts to achieve success and retain existing customer
• Develop a strategic approach to provide solutions to customers

Job Requirements : -

• Minimum Degree in any disciplines
• Minimum 1 year of Sales Experience in any industry, preferably in logistics industries
• Experience and knowledge in Supply Chain Management will be an added advantage
• Ability to understand customers’ perspective and think win-win
• Excellent communication and interpersonal skills
• Good presentation skills and negotiation skills
• Team player, passionate and self-motivated and a results-driven approach
• Possess own vehicle is preferable