• Responsible for overseeing and carrying out all works relating to the safety, health and environmental matters in the project.
• Work closely with project team & contractors to mitigate and control all high risk hazards to maintain a safe workplace.
• Ensure overall compliance and good procedures/practices in statutory environmental and health requirements at project site and requirement premises at all time.
• To identify any unsafe condition in the worksite or unsafe work practice is carried out in the worksite.
• Implement and monitor environmental, health & safety management systems on site.
• Prepare, submit statutory reports and maintain of documentation for all EHS issues according to ISO.
• Conduct regular site inspections to ensure that all site activities are carried out in compliance with MOM, NEA and EHS regulations.
• Liaise with relevant authorities on all environmental and safety issues.
• Support all in-house EHS initatives.
• Oversee and manage the safety department
• Drive WSH Awards initiatives and submissions

• Degree / Specialist diploma in WSH or MOM Recognised certificates
• Minimum of 10 years of experience as a Safety Officer or related experiences
• Strong leadership and communication skills.
• Ability to work independently and as part of a team.
• Attention to detail and strong organizational skills.
• Certification in Occupational Health and Safety (OH&S) is a must.
• Must be responsible, organized and self-initiated.

Job Descriptions:

• Develop and execute procurement strategies to optimize inventory levels across regional warehouses. The scope of the territories covered may expand depending on the company's decision regarding the centralization of the function.
• Analyze supplier performance, market trends, and forecasts to support effective decision-making.
• Ensuring competitive pricing, timely deliveries, and reliable partnerships.
• Monitor inventory levels and oversee replenishment processes to minimize shortages or overstock situations. Alert the sales team timely of the potential stock issues and always be capable to find a best solution with sales team when it happens for various reasons.
• Ensure accurate and timely order placement, shipment tracking, and delivery coordination.
• Lead and mentor the procurement team, fostering a high-performance culture and driving continuous improvement.
• Provide training and support to enhance team capabilities.
• Identify opportunities for process improvements and implement best practices in procurement and inventory management.
• Ensure compliance with company policies and regional regulations.
• Prepare and present procurement performance reports to senior management.
• Collaborate with cross-functional teams to align procurement activities with organizational goals.

Job Requirements:

• Degree in Business, Supply chain, or related field with at least 5 year of experience in similar roles in procurement
• Possess business acumen with strong analytical, communication, interpersonal, and negotiation skills
• Possess a proactive and strategic mindset with a hands-on attitude and uncompromised integrity and business ethics.
• Able to multi-task and respond quickly and effectively to the challenges faced in a fast-paced environment.
• Ability to work flexibly and accommodate meetings or tasks across different time zones, as needed, to support international operations.
• Understand SAP functions, ordering, shipment procedures, and key terms related to international trade and shipping to communicate effectively with various parties.

• Planning and forecasting sales value and volume, annually and monthly
• Planning and presenting reports on account progress, goals, and quarterly initiatives to share with stakeholders
• Close tracking and monitoring of trade spend budget
• Establishing and overseeing total key account budgets (sales target and trade spend budget) align with total company’s commercial objectives
• Collect and share market intelligent that will facilitate future company’s growth
• Managing operation as required by business
• Creating promotional plan align with company’s commercial objectives (marketing and trade marketing campaign), including but not limited to secondary display placement
• Review effectiveness of strategy and ROI of promotional activities
• Working with the internal stake holders on activity planning and pricing strategy
• Follow up on business development opportunities, including but not limited to listing of product assortment to relevant clients
• Analysing client data as part of customer relationship management
• Prepare weekly, monthly and yearly sales report
• Flexible working time and work on weekends is required

Reports To: CEO

Job Overview:

The HR Manager will play a strategic role in managing the full spectrum of human resources functions to support organizational growth and employee engagement. The individual will work closely with senior management to align HR policies with business objectives, foster a positive work culture, and ensure compliance with labour laws and best practices.

Key Responsibilities:

1. Strategic HR Planning

• Develop and implement HR strategies that align with the company’s goals and objectives.

• Forecast workforce requirements and develop talent acquisition strategies.

• Provide insights and recommendations on organizational structure and change management.

2. Recruitment & Talent Acquisition

• Oversee the recruitment process, from job postings to onboarding new hires.

• Partner with department heads to understand staffing needs and develop job descriptions.

• Build and maintain talent pipelines through networking, job fairs, and partnerships with educational institutions.

3. Employee Relations

• Serve as the primary point of contact for employee concerns and grievances.

• Promote a positive and inclusive work environment through engagement initiatives.

• Conduct regular check-ins and feedback sessions with employees and management.

4. Performance Management

• Implement and manage performance appraisal systems to drive employee development.

• Assist managers in setting performance goals and providing constructive feedback.

• Address underperformance and facilitate improvement plans when necessary.

5. Compensation & Benefits

• Manage payroll processes in coordination with finance teams.

• Evaluate and implement competitive compensation structures.

• Ensure compliance with statutory requirements, such as CPF contributions (in Singapore).

6. Training & Development

• Identify training needs across the organization and design relevant programs.

• Develop succession planning strategies and leadership development initiatives.

• Measure the effectiveness of training programs through feedback and ROI analysis.

7. Compliance & Policy Management

• Develop, update, and enforce HR policies and employee handbooks.

• Ensure compliance with local labor laws and regulations.

• Conduct periodic audits to assess HR-related risks.

8. HR Metrics & Reporting

• Track key HR metrics such as retention rates, recruitment metrics, and employee satisfaction.

• Present periodic reports and insights to senior management.

9. HR Technology Management

• Leverage HR systems and tools to streamline processes, such as recruitment and performance tracking.

• Explore and implement new technologies to enhance HR operations.

10. Team Leadership

• Lead and mentor HR staff, fostering a culture of continuous improvement.

• Delegate tasks effectively to ensure operational efficiency.

Skills & Requirements:

• Education:

Bachelor’s degree in Human Resources, Business Administration, or related field (HR certifications like SHRM or CIPD are a plus).

• Experience:

5+ years of relevant HR experience, including at least 2 years in a managerial role.

• Skills:

• Strong understanding of labor laws and HR practices.
• Excellent communication and interpersonal skills.
• Proficiency in HR software and Microsoft Office Suite.
• Ability to handle confidential matters with discretion.
• Strategic thinking and problem-solving abilities.

This role requires a proactive, adaptable, and empathetic professional ready to contribute to the growth of both employees and the organization.

• Work Location: Orchard

Job Scope:

1. Data Entry

2. He/She recommends plans to expand sales channels and network.

3. Develops sales strategies by analysing client segmentation and competitor landscapes.

4. Manages the organisation's sales growth

5. Supports lead generation and business negotiations to acquire sales.

Requirement:

1. SPA Related Cert

2. Min 2Yrs Work Experience

About the Company

Founded in 1973, DCS Card Centre (formerly Diners Club Singapore) is a financial institution licensed to issue credit and charge cards, governed by the Monetary Authority of Singapore (MAS) under the Banking Act.

We deliver digital-first, customer-centric payment products and solutions for consumers, merchants and corporates. Leveraging on our deep heritage, we aspire to be an innovative fintech leader driving integrated payment and financial services.

For more information: https://dcscc.com/about-us

Job Description:

• Stay updated on regulatory developments and disseminate relevant updates to ensure business units and departments are well-informed of the latest changes.
• Continuously review and maintain the regulatory obligation register, ensuring controls are in place to address new and evolving regulatory requirements.
• Support Anti-Money Laundering (AML) investigations, ensuring compliance with internal processes and regulatory requirements.
• Manage ad-hoc projects as assigned.

Qualifications and Skills:

• Minimum of 5 years of relevant experience in compliance within the Fintech or banking sector.
• Bachelor’s degree in Accounting, Audit, Finance, Legal or equivalent work experience.
• Strong critical thinking skills with the ability to work proactively and independently in a dynamic environment.

Position title: Finance Manager

Reports to: Head of Finance & Procurement

Date: Jan 2025

Location: Singapore

Mission of the Department: The Finance department in WWF Singapore is to provide donors, stakeholders, and business partners with sound financial and internal control and governance in alignment with the Singapore Charities Act, Financial Reporting Standards, and WWF policies. We focus on efficient operating systems and processes, information, analysis, and business insights needed for informed decisions, and strong financial resources to support WWF’s priority conservation activities in Singapore and the rest of the global network.

Major Functions: Deliver timely and accurate financial information and business performance insights for the operations of fundraising and conservation activities of WWF Singapore. Provide strategic financial planning, oversight of project expenditures and revenue, and cash management to maximise the efficient and effective use of funds. Drive accountability, control and compliance, and risk awareness by a high-performing team of talented finance professionals based on trust and mutual support.

Major Duties and Responsibilities:

Finance Operations Management

• Oversee the day-to-day operations of the accounting department, including accounts payable, accounts receivable, and general ledger functions.
• Manage finance operations with two direct reports, supervising and mentoring staff to ensure productivity, professionalism, and performance.
• Drive the standardization of operational processes within the Finance Department.

Financial Reporting and Compliance

• Ensure timely monthly financial close, including the preparation of financial reports and schedules.
• Ensure reporting compliance with applicable regulations and guidelines, staying updated on accounting best practices and regulatory changes.
• Oversee the timely and accurate completion of all financial audits and tax filings, in compliance with regulatory requirements.
• Work closely with the Head of Finance to deliver on the compliance agenda.

Business Partnering and Strategic Support

• Support the annual budget preparation and monthly reforecast exercises.
• Partner with fundraising teams on performance reviews, reforecasts, and budgeting.
• Provide guidance for the department's digital transformation initiatives, including ERP implementation and procure-to-pay processes.

Internal Controls and Governance

• Strengthen internal controls and governance practices, including handling internal audits and implementing recommended improvements.
• Collaborate on governance initiatives to ensure compliance with internal and external standards.

Tax, Treasury, and Financial Matters

• Manage tax compliance, cash flow, treasury operations, and other related financial responsibilities.

Required Qualifications

• Bachelor's degree in accounting, finance, or a related field;
• Minimum of 5 years of relevant accounting experience, preferably in a non-profit organization.
• Strong understanding of non-profit accounting principles, fund accounting, and grant management a plus
• Proficiency in accounting software and advanced knowledge of MS Excel.

Required Skills and Competencies

• Good knowledge of IFRS and GST
• Experience in SAGE or other accounting systems e.g., SAP, Oracle would be an advantage
• Familiar with good internal control practices
• Excellent analytical, problem-solving, and communication skills.
• Ability to manage and prioritize multiple tasks in a fast-paced environment.
• Experience in leading and developing a team of accounting professionals.
• Demonstrated commitment to the mission and values of non-profit organizations.
• Team player
• Able to prioritise and operate under tight deadlines
• Good communication skills, with spoken and written fluency in English
• An interest in conservation
• Adheres to WWF’s values, which are: Respect, Integrity, Courage and Collaboration

Working Relationships

Internal – All departments in the organisation and within the WWF network

External – With outsourced corporate services company and auditors

This job description covers the main tasks and conveys the spirit of the sort of tasks that are anticipated proactively from staff. Other tasks may be assigned as necessary according to organizational needs.

Interested candidates are required to submit their cover letter and resume to the HR Department of WWF-Singapore (Email: [email protected]). Please indicate the position being applied for in the subject line.

• Developing marketing strategies for advertising new products
• Organizing promotional events and coordinating day-of deliveries and staffing
• Leading and training teams of Marketing Associates
• Reviewing current marketing campaigns for weaknesses and developing solutions within budget constraints
• Analyzing website click-to-purchase conversion rates and the effectiveness of promotions to determine what drives sales
• Identifying potential new markets and creating a plan to enter those markets
• Partnering with product development and buying teams to estimate product demand

We are seeking a highly skilled and experienced Strategy and Corporate Development Manager to join our dynamic team. The ideal candidate will have a strong background in both strategy consulting, preferably from a top-tier consulting firm (McKinsey, BCG, Bain), and also corporate finance, while possessing a deep understanding of the digital banking sector. This role will be pivotal in driving our growth initiatives, including mergers and acquisitions (M&A), strategic partnerships, investor relations and market expansion.

• Attend and actively participate in weekly Food and Beverage meetings, and respecting the confidentiality of issues which are discussed in the meetings.
• Managing the services/standards of food and beverage within the restaurant.
• Anticipate the volume of our business by considering the hotel occupancy and community.
• Create effective and efficient schedules, while maintaining labor costs, meeting staffing objectives and achieving guests’ satisfaction.
• Ensure that the beverage stocktaking is done in a correct and efficient manner towards the end of month.
• Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and hotel standards and programs.
• Ensure that the customer service standards are followed by all team members and addresses issues as they arise.
• Responsible for the overall achievement of department customer service goals.
• Responsible for staff development and training programs.
• Ensure proper cleaning and maintenance of outlets, work areas, tableware, utensils and other materials and equipment used by restaurant / bar and room service;
• Regular liaison with Engineering, ensuring that maintenance requests are completed quickly, managing guest needs as a priority.
• Coordinate between restaurant and other departments to ensure that preparations for the restaurant operations have been made.
• Assist in the preparation of monthly restaurant reports, key performance indicators and action taken to keep on targets/track.
• Provide management and guidance of outlet ambassadors, namely Restaurant Supervisors and Executives.
• Ensure constant liaison with other departments for special requests.
• Adherence to Emergency Communication procedures ensuring that enquiries from the media are only responded to by the nominated spokesperson
• Strive to implement the Sofitel Vision and demonstrate active use of Sofitel Values.
• Be knowledgeable of and operate within appropriate outlet and hotel liquor licensing guidelines and House Management Policies.
• Any other such duties that may from time to time be assigned by the Director of Food & Beverage.

Roles & Responsibilities :

· Manage day to day restaurant operations, and ensure a positive outlet image

· Coordinating front and back of the house operations for smooth delivery of services

· Training / coaching of new and current staff on customer service best practices

· Managing staff training, schedules and work performance

· Organize and supervise shifts

· Respond promptly to customer complaints, suggest solutions to resolve complaints

· Ensure compliance with safety and sanitation regulations

· Control operations cost and identify measures to cut wastages

· Maintaining market awareness and developing new and innovative processes for more efficient restaurant operations

· Preparing of reports

· Analyze and forecast sales figures to maximize profits

· Strong leadership, motivational and people skills

· Acute financial management skills

Job Scope:

1. Data Entry

2. He/She recommends plans to expand sales channels and network.

3. Develops sales strategies by analysing client segmentation and competitor landscapes.

4. Manages the organisation's sales growth

5. Supports lead generation and business negotiations to acquire sales.

Requirement:

1. SPA Related Cert

2. Min 2Yrs Work Experience

• Negotiating preferred rates with vendors of direct travel.
• Wll known singapore Root help to Driver
• Planning travel accommodations, booking flights, hotels, car rentals, and coordinating activities.
• Managing and processing all travel-related documentation, including payments, itineraries, visas, medical, and legal forms.
• Assisting with any travel-related issues that may arise.
• Researching travel deals and evaluating prices and services.
• Arranging travel accommodations for business visitors.
• Creating, optimizing, and monitoring corporate travel policies.
• Preparing travel budget reports.
• Analyzing and preparing reports on travel spend
• Guiding the organization’s activities
• Identifying opportunities to improve a business’ policies or objectives
• Ensuring a company is operating securely and effectively
• Preparing and reviewing operational reports
• Leading and/or participating in meetings
• Assisting managers in compiling annual budget information and reports
• Maintaining all policies and procedures manuals
• Hiring and training administrative staff
• Delegating tasks to administrative assistants
• Creating personnel folders for new hires

At Shangri-La Singapore we pride ourselves in extending our signature heartfelt hospitality to all who walk through our doors. We’re obsessed with customer experience, and we’re looking for someone who feels the same. We share something powerful – our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat each and every one with honour, as kin, as family. We strive to be the preferred employer by providing great benefits, tranquil and sincere working environment, work-life balance and effort recognitions.

Set in 15 acres of lush greenery just minutes from the vibrant Orchard Road shopping belt, the Shangri-La Hotel, Singapore is a tranquil, sophisticated urban retreat whether travelling for business or leisure. It features 792 luxurious guestrooms and suites across three distinct wings, which include unique family-themed rooms, supported by a host of dedicated family-focused amenities.

We are looking for a Hotel Manager to join our team.

As a Hotel Manager, we rely on you to:

Support daily leadership and guidance by optimizing financial performance, fostering employee development, crafting and upholding a distinctive guest experience, implementing brand standards, and enhancing the hotel's presence within the local community. Serve as acting General Manager in their absence.

Profitability

• Support the General Manager in creating, executing, and overseeing financial and operational plans for the hotel to maximize guest satisfaction, sales opportunities, and profitability.
• Make recommendations to enhance the hotel’s assets and strengthen brand loyalty.

People

• Provide mentoring, coaching and regular feedback to help manage conflict, improve team member performance, and recognise good performance.
• Direct daily activities and establish performance and development goals for team members.
• Promote teamwork and quality service through daily communication and coordination with key department heads.

Guest Experience

• Engage with guests and external stakeholders, including current and potential clients, company representatives, community leaders, government officials, travel industry professionals, suppliers, competitors, and other members of the local community.
• Ensure highest level of guest satisfaction by providing quality guest services and amenities.
• Perform other duties as assigned

What we need from you

Bachelor’s degree / higher education qualification / equivalent in Hotel Administration / Business Administration

10 years’ experience in a first-class hotel, with a minimum of 8 years gained in management positions.

Must speak local language(s).

• Lead BIM implementation & adoption, create Standards, modelling workflow & Methodologies
• Prepare, execute and maintain BIM Execution Plan (BEP)
• Handle Design development, contract documentation, Authority submission, coordination, site meetings and project meetings
• Liaise with Tender team or assist Project team as may be the case, and BIM implementation as per project requirements
• Monitor drawing submissions and ensure schedule is met
• Manage process of Model exchange and coordination with client, consultants, and other stakeholders
• Be up to date with and promote BIM-related technology for digital workflow advancement
• Implementation and ensure the use of design authoring and collaboration technology tools in construction projects
• Manage all BIM submittals, construction models, shop drawing and schedules
• Ad-hoc duties and tasks as may be required

• Minimum 5 years of relevant work experience in a BIM Manager/Sr. BIM Coordinator capacity. Experience in Civil & LTA projects a plus
• Degree holder in Architectural / Civil or equivalent qualification
• Formally trained or certified in Building Information Modelling (BIM) is preferred
• Well-versed with Autocad, Revit, Navisworks, Open Building Designer, & 4D creation is a must, with rendering/animation skills for presentation a plus
• Knowledge of Singapore Code of Practice(s), Standards, Regulation, and Specifications used in the Construction industry
• An independent, proactive, results-driven team leader, with decision-making abilities, and ability to meet tight schedules

Position Overview:
We are looking for an experienced and motivated Restaurant Manager to lead our front-of-house team. The ideal candidate will have a strong background in hospitality, excellent leadership skills, and a deep commitment to guest satisfaction. The Restaurant Supervisor will oversee daily operations, ensure the highest standards of service, and act as a role model for the service team.

Key Responsibilities:

• Supervise and support the service team to deliver seamless, high-quality service to every guest.
• Oversee daily restaurant operations, including managing reservations, coordinating seating arrangements, and optimizing staff assignments.
• Train and mentor new and existing team members to uphold service excellence and maintain our brand standards.
• Ensure all areas are prepared and set up according to our standards before each service.
• Handle guest inquiries, complaints, and special requests professionally and promptly.
• Assist in monitoring inventory, supplies, and equipment, ensuring that the restaurant is fully stocked and operational.
• Enforce restaurant policies and maintain cleanliness, hygiene, and safety standards.
• Collaborate with the kitchen team to coordinate timing and flow of service, ensuring smooth communication between kitchen and floor staff.
• Contribute to team performance evaluations and provide constructive feedback to support staff development.

Qualifications:

• Proven experience as a Supervisor or in a similar role in a mid- to high-end restaurant.
• Strong leadership skills with the ability to motivate and manage a team effectively.
• Exceptional communication and interpersonal skills.
• Keen attention to detail and a passion for delivering outstanding service.
• Ability to handle high-pressure situations with grace and professionalism.
• Knowledge of food safety regulations and hospitality industry standards.
• Flexible availability, including weekends, evenings, and holidays.

Strategic Role:

This position is directly responsible to comply with TM Global’s Sales objective by contributing to the strategic direction or strategic plan of the business focusing on Enterprise and Wholesale segment for Data products in Singapore.

Key Responsibilities:

· Promote and sell company’s wholesale and retail products to Carriers, SMEs, MNC and corporate customers.

· Market and develop partnerships

· Creates work plans, goals and objectives to manage day-to-day operations, meet business targets and improve works processes

· Collaborate with Global Business Division and Product Development Units of Telekom Malaysia in Kuala Lumpur in relation to market trends, new products, budget and service delivery issues

· Maintain proper records of all business transaction and customers information

· Manage service activation of customer order including timely acquisition of network equipment and site preparation works

· Manage and direct all vendors and partners involved and implementing performance standards

· Review monthly, quarterly and annual sales numbers to ensure budget is exceeded

· Review weekly activity for internal discussions

· Ensuring we are touching all of our customers and prospects on an ongoing and consistent basis

· Create strategies to increase sales growth and profitability through development of new accounts and the growth of existing customers

· Produce timely business performance and status report for the company’s management and Board of Directors meetings

· Must be able to use data in order to make business decisions

· Performs other duties as assigned by the direct superior

Job Requirements:

· Candidates preferably possess a degree in Telecommunication or Information Technology, or Sales and Marketing

· Candidates should have at least 8 years’ experience in enterprise and wholesale products market environment.

· PC knowledge of MS Word, Excel, PowerPoint and Internet mail.

· Good technical feel and business writing skills

· Having strong customer focus, extensive sales and marketing contacts.

· Demonstrated ability in interpersonal communication and presentation skills

· Proven track record in managing wholesale bandwidth and data business. Also must be able to handle several complex customers’ request/tasks simultaneously.

· Positive working attitudes and able to go on business trips independently

· Data Center knowledge would be an added advantage

MAIN DUTIES AND RESPONSIBILITIES

• Key storyteller of all the brands under the organisation’s umbrella
• Manage and oversee all the marketing activities and materials within the Marketing Department
• Evaluate and oversee the execution of all marketing strategies
• Deploying successful marketing campaigns from ideation to execution
• Experiment with a variety of organic and paid acquisition channels like content creation, content curation, pay per click campaigns, event management, publicity, social media, lead generation campaigns, copywriting, performance analysis
• Build strategic relationships and partner with key industry players, agencies and vendors
• Identify key growth drivers and opportunities to grow the brand in the industry
• Monitor competitor activities and market trends
• Develop overseas expansion strategies
• Learning and working with various types of software for digital marketing
• Set KPIs for the marketing team and ensure that the team delivers
• Work closely with other departments/management and provide support when needed
• Maintain a good relationship with clients and suppliers
• Reports directly to the General Manager, standing by as an available resource when needed
• Other duties as assigned

DESIRABLE SKILLS AND ATTRIBUTES

Communication and Interpersonal Skills

• Excellent command of written and spoken English, preferably with good Chinese proficiency
• Have strong listening skills and conversational adaptability
• Able to manage and inspire the team

Management and Organisational Skills

• Comprehensive knowledge in SEO/SEM, social media, and advertising campaigns
• Solid knowledge of digital analytics tools
• Able to problem solve with creative and strong analytical skills
• Able to manage challenges and constructive criticism
• Able to assimilate large quantities of information quickly with accurate detail

Personality and Character

• Goal-oriented
• Strategic thinker
• Easy-going
• Proactive
• Has industry awareness

We are a paediatric clinic located in Tanglin (Napier MRT). We are seeking a dedicated and enthusiastic Clinic Manager to join our growing team. This position offers an exciting opportunity to be part of a dynamic team and contribute to the growth and success of our clinic.

Key Responsibilities:

• Oversee clinic operations and team of staff
• Assist with daily clinic operations, ensuring smooth and efficient workflow
• Greet and comfort children and their families

What We're Looking For:

• Comfortable and confident working with children
• Strong communication and interpersonal skills
• Hardworking, reliable, and detail-oriented
• Team player with a positive attitude
• Able to lead a team effectively
• Adaptable and open to change in a fast-paced environment
• Willingness to go the extra mile to ensure excellent patient care

This is an exciting opportunity to contribute to the well-being of children and make a meaningful impact in a dynamic, supportive work environment.

For any enquiries, drop our team an email at [email protected]

• Managing organizational sales by developing a business plan that covers sales, revenue, and expense controls.
• Meeting planned sales goals.
• Setting individual sales targets with the sales team.
• Tracking sales goals and reporting results as necessary.
• Overseeing the activities and performance of the sales team.
• Coordinating with marketing on lead generation.
• The ongoing training of your salespeople.
• Developing your sales team through motivation, counseling, and product knowledge education.
• Promoting the organization and products.
• Understand our ideal customers and how they relate to our products.

If you enjoy helping others and being part of an organization that makes a real difference, this is the place for you!

You’ll play a key role in ensuring our education center runs smoothly and efficiently, giving you the chance to directly support our mission.

About the Academy:

We are a social enterprise focused on igniting curiosity and fostering lifelong learning. Specializing in Phonics and Math, we are passionate about making education impactful and accessible. Our team creates a supportive community for students and their families, helping each learner grow academically and personally through innovative teaching methods.

First Konnection – The Authorized Education Recruitment Specialist for this Role

What You Can Expect:

• Streamlined Process: Let us handle the logistics while you focus on showcasing your expertise.
• Direct Communication: Receive timely updates and clear guidance throughout the application process.
• Personalized Advice: Leverage our insights to present your strengths and secure the role.

Key Responsibilities:

• Handle inquiries about our Phonics and Math programmes, both in person and through online platforms
• Update the student attendance system and maintain accurate records
• Process school fees through our digital systems
• Upload weekly class photos and curriculum slides onto the online portal
• Assist in planning and organizing SkillsFuture training courses
• Maintain a welcoming, clean, and organized environment at the center

Working Hours:

• Mondays: 9:30 AM – 6:30 PM (Tuesdays: ½ Day, either AM or PM off)
• Fridays: 9:45 AM – 6:45 PM
• Saturdays & Sundays: 8:00 AM – 7:00 PM
• Off Days: Wednesdays and Thursdays

What You’ll Bring:

• A positive, proactive approach to customer service and operations
• Strong communication skills for interacting with parents, students, and staff
• Experience in customer service, particularly in educational settings, is a plus!
• Tech-savvy, comfortable managing online systems and processes
• Ability to multitask in a fast-paced environment

Why Join Us?

• Be part of a social enterprise that is shaping the future of education
• Enjoy a balanced 4½-day work week, giving you more time to recharge
• Grow with a supportive team that values your contributions

Apply Now!

If you're ready to shape young futures and grow your career with us, don't wait!

We review applications quickly, so seize this opportunity today!

EA Registration No.: R23111820 (Ben Chang)
EA Licence No.: 22C1307 (First Konnection Pte. Ltd.)

About the Position 
 
This role will have responsibility for leading the team that makes every customer in their Major Area committed to Service Now for life and have the ability to marshal all customer resources to address any customer satisfaction, adoption, professional services, or renewal challenges within their Major Area, resulting in clear accountability, consistent service and one face to the customer. 
 
This role also carries the lead responsibility for Customer Satisfaction and Success through the sale and delivery of our Impact and Services products and add-ons, as well as the relationship with Partners -- all of which are critical to the company’s short and long-term success. 
 
Responsibilities 

• Owns the overall success, renewal and growth for all customers in a defined Major Area 

• Drives the alignment of customer success, expert services and transformational resources through adoption of innovative offers combined with market leading solutions that accelerate business value for our customers 

• Focus on customer intimacy to deliver business impact and innovation to a customer’s business by understanding our customers’ key business issues and opportunities 

• Create evangelists by listening to customers closely and delighting them with our user experience and service 

• Create growth opportunities with new product features and enhancement information 

• Build and nurture C-level relationships across accounts to solidify our partnership and commitment to the customer while penetrating the account deeper 

• Create a consistent and valued customer experience developing and scaling repeatable methodologies and proven best practices 

• Work closely with the Sales organization to develop and execute growth plans and strategies to drive License Agreements, expert services and customer success. This will also require territory and portfolio planning alignment with Sales. 

• Establish relationships with leadership across sales, solution consulting, services, product, channel, and support leadership to ensure cross-functional alignment at scale 

• Effectively build and establish relationships with partner consulting organizations to enable a go-to- market strategy 

• Manage and achieve key business metrics including bookings, revenue, P&L, utilization, and expenses 

• Customer obsessed mindset in driving value and NPS across all CEG pillars 

• Be an inspirational leader and create a vibrant, inclusive culture that inspires people to do their best work. Provide Coaching, mentoring and an environment for growth, development and feedback to ensure the right skills and resources are in place for success. 

• Operationalize key national/global programs as well as to ensure the team can scale to meet the needs of our customers and do more with less over time. 

Background and Experience 

• A track record for building and growing a world-class organization through talent acquisition, onboarding, and retention, characterized by high productivity and excellent morale 

• Proven market experience for the nominated Major Area 

• Experience with the enterprise and demonstrated leadership to make rapid decisions and problem-solving in this environment. 

• Excels in navigating a highly collaborative and highly matrixed environment 

• Proven experience building and running a business with the right operational skills 

• Proven track record working with Product Management to deliver customer functionality – in this case to drive adoption 

• Demonstrated success in building a Services, Customer Engagement or Partner Engagement function 

We are seeking qualified high performing professionals to join in our Assurance (IPO) service line. You will be involved in providing assurance services (IPO) to our global clientele. You will have the opportunity to develop your technical knowledge and work with businesses across multiple industries.

Responsibilities:

• Lead and manage fieldwork on client sites including liaising with other departments to ensure the smooth delivery of the audit process.
• Review and evaluate risk, document and assess key controls, document and assess process flows and identify significant accounting issues.
• Demonstrate expertise in primary accounting frameworks and in related financial reporting matters.
• Identify, prepare and participate in proposals for new clients and projects.
• Gain a comprehensive understanding of client operations, processes, and business objectives and utilize that knowledge on engagement
• Identify areas requiring improvement in the clients business processes and possible recommendations and prepare and deliver Management Letter to be provided to the client.
• Coach other team members through sharing experience and knowledge appropriately.
• Adhere to the highest degree of professional standards and strict client confidentiality.
• Provide guidance to newly public and private clients on accounting, financial reporting and internal control matters, among other areas.
• Stay connected to market trends to think through future innovative solutions
• Guide integration of overseas resources to drive efficient execution.
• Develop, maintain and leverage internal contacts.

Requirements:

• A degree in Accountancy or equivalent professional qualification in Accountancy
• At least 3 years of external audit experience
• Good command of the English language
• Recognised team leader with good interpersonal skills
• Proactive in problem-solving and client management
• Experience in financial reporting and SGX requirements of IPOs an advantage

COMPANY DESCRIPTION

Headquartered in Singapore, The EtonHouse International Education Group has 120 schools across 11 countries. We run pre-schools as well as K-12 international schools. Together, these schools provide internationally recognized programmes and high-quality education to over 20,000 students globally. The group also runs enrichment programmes and cutting-edge ed-tech programmes to scale the provision of high-quality education in pre-schools.

Over the last 27 years, EtonHouse has been at the forefront of international education in the Asia Pacific region and has won numerous awards. In 2019, our founder, Mrs. Ng Gim Choo won the EY Entrepreneur Of The Year Award in the Education category. In addition, EtonHouse was recently selected to be in the inaugural cohort of the Scale-Up SG programme, which is an Enterprise Singapore programme selecting high-growth potential local companies which can be groomed into future global champions.

With children at the heart of what we do and the vision to make good quality education accessible to every child in Singapore, EtonHouse launched the EtonHouse Community Fund (ECF) in 2015. As an independent IPC charity, ECF continuously runs initiatives to make a difference in the lives of vulnerable children.

EtonHouse Vision

Shaping the future through education

EtonHouse Mission

Developing confident and capable global citizens

Be a part of the EtonHouse family

We welcome passionate and dedicated professionals who share our belief in the power of education. Together, we can make a meaningful difference to children and society through education.

RESPONSIBILITIES

Management Reporting and Financial Operations

• Lead and manage Finance team for full spectrum day-to-day financial operations and overall financial and accounting aspect of the assigned business units.
• Responsible for timely month/year end closing, review of monthly schedules.
• Assist in the preparation of monthly, and yearly and/or special reports and/or financial planning analysis as required.
• Assist with the development and refinement of the financial policies, systems and processes.

Annual Group Consolidation

• Lead the group consolidation process for audit purposes, including preparation of consolidated financial statements.
• Ensure compliance with relevant accounting standards and audit requirements.
• Liaise with internal stakeholders, external auditors and manage audit timelines.

Audit and Compliance Review

• Coordinate and lead the annual audit process for the Singapore entities, liaise with external auditors.
• Guide junior team members to complete the audit within the stipulated timeline.
• Assist with the annual review of the Finance and Accounting policies and procedures to evaluate the efficiency of controls, policies and procedures.

Other related duties

• Provide direction, guidance and mentoring to the Finance team, including critically evaluating existing work processes and performance with the aim of rationalization and improving efficiency.
• Any ad-hoc duties and projects as assigned from time to time.

• Degree in Accountancy or ACCA qualification with 5-8 years of relevant experience and at least 3 years of experience with an audit firm.
• Good knowledge of external audit, internal controls and corporate governance.
• Good knowledge of Microsoft Excel functions and ERP systems, preferably Dynamics 365 Business Central.
• Good understanding and application knowledge of SFRS, Tax and other regulatory frameworks.
• Proficient in speaking Mandarin and writing Chinese, preferably experienced in dealing with Chinese counterparts.
• Mature with good attention to details, able to work independently and meet reporting deadlines.
• A good team player, someone who is hands-on, meticulous and independent.
• Strong communication skills to drive business partnering and must be able to influence business stakeholders.

Work location at Katong.

Job Highlights

• We offer attractive salary and incentives
• We provide opportunities for career advancement
• We provide healthcare and medical benefits

Job Description

If you have a warm personality, value good customer service, eloquent in English, and are willing to learn and grow with the company, then you are most welcome to be part of our fun-loving and dynamic team!

Responsibilities

• Attend to walk-in customers and incoming phone/email enquiries
• Provide professional course consultation and excellent customer service to prospective customers
• Work closely with the Operations Manager in placements and scheduling of classes
• Communicate and coordinate with customers in ensuring prompt follow-up and closure for all enquiries
• Process class registrations and payments
• Correspond with existing customers through phone, text messages, emails and letters
• Coordinate with external vendors and suppliers
• Perform a variety of administrative duties in support of the day-to-day operations
• Ensure the safety and appropriate behaviour of students at the centre
• Tidy and prepare the classrooms before lessons

Requirements

• Fluent in English and Mandarin, to handle English and Mandarin speaking customers
• Confident and tactful in handling customer’s needs
• Passionate in providing excellent customer service
• Possess good communication skills
• Must love children and comfortable working around them
• Possess a cheery and pleasant disposition
• Meticulous and systematic with administrative procedures
• Has a good eye for details
• Excellent team player with a people-oriented personality
• Proficient in Microsoft Word, Excel and other administrative applications
• Applicants with experience working in tuition or enrichment centres have an added advantage
• Work day: 5-day work week – 3 weekdays and 2 weekends or 4 weekdays and 1 weekend.

WHY JOIN US?

• We offer attractive salary that commensurate with work experience
• We provide opportunities for career advancement within the company
• We provide healthcare and medical benefits