ABOUT US

HCSA Community Services is a charitable organisation with the Institute of a Public Character (IPC) status and a member of the National Council of Social Service. As a family of dedicated staff, volunteer teams, and corporate and community partners, we continue to give a future and a hope to the vulnerable in society

HCSA is certified as a Great Place to Work ®. At HCSA, our commitment to being a Great Place to Work® is not just a label; it's a reflection of the vibrant and supportive culture we have nurtured together. Within our organisation, everyone is not just a part of a team; they are valued contributors to a workplace built on respect, fairness, and mutual support. Our leaders are known for their credibility, a result of our unwavering dedication to open dialogue and integrity.

At the heart of HCSA's existence is a profound purpose – to give a future and hope for the vulnerable among us. Building and sustaining this culture is a critical part of achieving our mission. We invite you to embark on a rewarding journey where your skills, ideas, and passion will contribute to making a difference in the lives of those in need

GENERAL SUMMARY

The Manager, People, Culture, Organisation plays a key role in implementing and reviewing HR initiatives, practices and processes. This position will oversee the full suite of HR responsibilities including recruitment, onboarding, learning & development, performance, compensation and employee relations, and support organisation development initiatives.

ROLES & RESPONSBILITIES

HR Plans & Policies

1. Execute HR plans, as directed by the Management

2. Ensure that HR policy is updated, maintained and adhered to

3. To work with Directors to execute mid-term HR strategies for the organization that are aligned with the overall goals of the organization and direction of the Board of Directors

4. Assist with monitoring various key performance indicators for the organisation as a whole

Recruitment, Selection & Separations

1. To monitor and support the organization’s succession planning

2. Ensure that the recruitment and selection process is compliant with local laws and fair employment practices

3. Oversee the updating of job requirements and job descriptions for all positions

4. Develop and maintain a recruiting, testing, and interviewing program

5. Conduct and analyse exit interviews to minimize the turnover rate

Compensation & Benefits

1. Ensure market competitiveness by benchmarking with NCSS salary guidelines or other benchmark studies if necessary

2. Conduct salary review and bonus exercise

3. Develop and maintain a non-salary rewards and benefits system that recognizes the contribution employees make in their role, including both tangible (bonuses, allowances etc) and intangible benefits (positive culture and climate, flexible work practices etc), which contribute to an employee’s motivation, engagement and retention

Training & Development

1. Develop and communicate processes and systems for career experience, development and progression for all employees so that employees have a sense of growth, development and progression

2. Facilitate competency assessments including providing support for the development of critical competencies

3. Ensure each individual and department has an implementable and measurable development plan in line with the organisation and department goals, taking into account mid- to long-term growth areas

4. Manage learning and development of employees, to develop different levels of employees from rank-and-file employees/individual contributors to the Senior Management Team as well as high-potential individuals

Performance Management

1. Manage the performance management system incorporating elements such as regular feedback meetings, performance appraisals, calibration and various other processes to manage underperformance

Employee Relations/Engagement

1. Carry out and continuously review and improve disciplinary procedures to maintain a conducive, respectful and productive environment and culture

2. Carry out and continuously review and improve grievance procedures to create an open and honest climate with effective two-way communication between staff and management

3. Support the planning of employee engagement events such as sharing sessions, town halls, retreats etc.

4. Ensure compliance with employment laws and regulations

Others

1. Continually review, evaluate and improve all HR processes and systems; Institute regular and self-sustaining review and implementation cycles with a regular cadence that takes in feedback from key stakeholders

2. Management of employees who report to this position with adherence to organizational values and key leadership framework(s)

QUALIFICATIONS

Education and Experience

1. Bachelor’s Degree in relevant field

2. Minimium 5 years of relevant experience. Experience as HR generalist will be advantageous

3. Minimum of 3 years of supervisory experience

Other Requirements

1. Competent in Microsoft suite of applications

2. Strong planning, organizational and problem-solving skills

3. Highly motivated with initiative

4. Ability to work independently and in teams

5. Positive attitude with a “can-do” mentality

6. Digitally fluent, possess openness and skillset to independently and proactively explore how digital tools may augment work and increase productivity

Work Arrangement - Full -time (42-hour work week); Permanent

Workplace - 1 Lorong 23 Geylang

Salary commensurate with experience. To expedite processing time, kindly please visit https://hcsa.org.sg/careers/ to complete the online job application form and attach your resume in the form.

• UPS Design Solution
• Colocation projects in the region

About Our Client

My client is a reputable data center in the APAC industry, known for providing smart and energy-efficient solutions using advanced technology like AI tools and custom-built chips. They stands out with its focus on green energy, reliable systems, and flexible cloud options, supported by strong global research and innovative designs.

Job Description

• Lead the analysis of customer strategies and requirements within the data center energy sector in the Asia-Pacific region.
• Drive insights into industry trends and emerging opportunities, support field offices in identifying key focus areas and strategic paths, and provide guidance to product teams to enhance competitiveness at different stages.
• Analyze market trends and customer challenges, execute strategic plans, and collaborate with product teams to define regional product advantages and establish industry leadership.
• Engage deeply with customer operations and business processes, position as a trusted advisor, and provide actionable recommendations to support their growth and development.

The Successful Applicant

• Degree holder in Electrical engineering/ Automation/ Power electronics, or equivalent
• 8 years+ experience with the energy solutions, and core products related to power supply and cooling systems for large-scale data centers.
• Product planning or development of UPS or cooling systems for data centers.
• Designing power supply or cooling systems for large scale data centers.

What's on Offer

Attractive package and regional exposure will be offered to the right candidate .

Contact

Hazel Choi (Lic No: R24122391 /EA no: 18S9099)

Quote job ref

JN-012025-6645369

Phone number

+65 6533 2777

Michael Page International Pte Ltd | Registration No. 199804751N

Levy and Incentives Management Division (LIMD)

LIMD is part of SSG’s Incentives Management and Enforcement Group (IMEG) which contributes to pan-organisational efforts of building an effective, responsive, and inclusive CET eco-system through effective grant management, Skills Development Levy (SDL) Collection, and enforcement against external fraud and abuse.

LIMD drives effective SDL collection and grant management to contribute towards the development of a responsive and high-quality CET ecosystem.

What you will be working on

Reporting to the Team Leader, the successful candidate will be responsible for reviewing and developing business processes to support various incentives programmes, augment operational efficiency and improve service delivery in funding administration.

Responsibilities:

• Design, develop and implement effective operational processes relating to funding administration
• Implement business process re-engineering and digitisation initiatives
• Coordinate with business technology to implement system enhancements and support system development projects
• Review workflows, develop SOPs and guidelines in alignment with funding policy implementation plans
• Build and continuously strengthen processes and operational policies to achieve high service standards
• Engage with training providers and other stakeholders to support and address queries to ensure smooth operation in grant administration
• Assist in the management of the outsourced service partner
• Require working on large datasets to perform data extraction, collation, tracking, and analyses
• Draw insights from data analyses to facilitate funding administration, risk management and process re-design
• Collate data and statistics and prepare information for reporting
• Perform secretariat responsibilities for a multiple-agency workgroup

What we are looking for

• Tertiary qualification
• Up to 5 years (Manager) and at least 6 years (Senior Manager) of relevant work experience in grants, operations or project management
• Possess good analytical and problem-solving skills
• Able to work independently, within a team and across teams
• Good interpersonal relationship skills and be able to adapt to fast pace of work
• Good verbal and written communication skills, including stakeholder management and presentation skills
• Proficient in word processing, spreadsheet and presentation applications
• Knowledge of SkillsFuture Grants and Continuous Education Training and Industry experience are an advantage
• Candidates without the required qualifications but with relevant experience are welcome to apply

International Business Manager

Responsibilities

• Handle International Business Sales for the respective products and solution.
• Involved in international business development strategies and plan and drive the execution.
• Involved in Sales Management in the Government, Defence, and Commercial sectors.
• Good in handling Enterprise Sales/ Solutioning.
• Delivery of the sales order target and future growth for international business plan.
• Strong in Account Management/ Client Management/ Business Development.
• Keep track and report performance of sales target achievement, performance and gain insight and assessment against goals
• Channels and strategic partnerships creation, new customers account creation and relationship management
• Involved in handling International leads and opportunities creations
• Coordinates with line of businesses/business units to meet account performance objectives and customers’ expectations

Requirements

• Proven track record of international sales and/or business development track record in Government, Defence, and Commercial sectors.
• Strong in handling sales channels/accounts and partnership creation and relationship management.
• Demonstrate experience in Account Management/ Client Management/ Business Development.
• Strong track record in Sales and Business Development.
• Prior experience in International Sales/orders forecasts and strategic planning.
• Working location is in Jurong East/Ang Mo Kio
• Singaporeans Only

We respect your privacy and all communication will be treated with confidentiality.

Please contact us or apply in-confidence to us with you updated MS Word Resume to : [email protected]

Yong Jeline (Reg. No. R1101621)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

Vista Musical Instruments is an innovative, global collective of music-related brands dedicated to building meaningful products and experiences for the music community. Brands include MONO, Harmony, Teisco, Heritage Guitars, Swee Lee, Dawsons, and Manny’s. Vista Musical Instruments is headquartered in Singapore, with operations in the USA, UK, and APAC, and is a part of Caldecott Music Group.

Job Overview:

We are seeking an experienced and passionate Regional Community & Events, Marketing Manager/Senior Manager to join our dynamic team. The successful candidate will play a crucial role in growing and engaging music communities online and offline by building strong relationships with artists, industry influencers, managing physical and digital Swee Lee events across the region, and owning the community engagement strategy. This role reports to the VP of Strategic Initiatives and manages a team of 4 SEA Regional Marketing Executives.

Responsibilities:

1. Community Engagement Strategy:

• Develop and implement a community-centric engagement strategy that focuses on nurturing long-term relationships and brand loyalty.
• Collaborate with internal teams to create personalised and targeted marketing campaigns for events that drive customer retention and advocacy.
• Analyse customer data and feedback to identify opportunities for improvement, adjusting strategies as needed to enhance experiences for our community of musicians and music lovers.

2. Community Building:

• Build and nurture an active and loyal community of musicians, music enthusiasts, and cafe customers by fostering meaningful experiences, touch points, activations and relationships.
• Develop and implement targeted community engagement initiatives, including physical and digital contests, clinics and exclusive artist fan-meets and lifestyle events.
• Identify and leverage opportunities to collaborate with external communities, organisations, and partners to expand our reach and influence.

3. Relationship Management:

• Identify and establish partnerships with relevant influencers, artists and artist managers, record labels, concert promoters and thought leaders in the entertainment industry to amplify our brand presence and credibility.
• Manage all aspects of collaborations, including ideation, pitching, negotiation, execution, content creation, and performance tracking.
• Maintain ongoing communication and build strong relationships with influencers to ensure long-term partnerships.

4. Swee Lee Events:

• Lead and coordinate key events across Southeast Asia, ensuring smooth execution.
• Develop regular programs and innovative event concepts, workshops, product launches, promotions and partnerships.
• Collaborate with internal teams, external partners, and vendors to ensure seamless event execution and a positive brand experience for attendees.
• Evaluate event performance and implement improvements for future events.
• Conduct outreach to potential partners, including labels and entertainment companies, to establish mutually beneficial collaborations for events and promotional activities.
• Oversee all regional budgets and expenditures pertaining to events, ensuring that all clients and vendors are paid on time and that profits and losses are projected ahead of each event.
• Coordinate with vendors to establish and maintain strong, long-term relationships, ensuring consistent quality and competitive pricing, while negotiating the best possible terms to maximize cost-efficiency.

5. Team Management:

• Manage a team of Regional Marketing Executives, providing guidance, support, and mentorship to ensure their professional growth and success.
• Establish clear performance metrics and goals for team members and monitor progress regularly.
• Foster a collaborative and results-driven work environment.

6. Cafe Experience:

• Ensure a welcoming, positive experience for all customers by providing outstanding service, addressing inquiries, and resolving issues promptly.
• Lead and motivate cafe staff, providing training on customer service, product knowledge, and maintaining a high standard of service, where necessary.
• Stay updated on the cafe menu offerings, ensuring that staff are well-informed and able to provide recommendations, upsell items, and educate customers on new products or promotions.

Requirements:

• Minimum of 5 years of experience in community management, social media marketing, or event planning, preferably in the music industry.
• Proven track record of developing and executing successful social media campaigns, community-building initiatives, and customer engagement strategies.
• Strong relationships with influencers and artists in the music industry.
• Excellent written and verbal communication skills.
• Strong project management and organisational skills.
• Ability to work independently and collaboratively in a fast-paced environment.
• Willingness to travel within the South East Asia region for events and meetings.
• Experience in hospitality and F&B management is a bonus.

Benefits:

• Flexible Work Arrangement.
• Competitive Remuneration.
• Healthcare, Dental & Insurance Programme.
• Various Leave Benefits e.g., birthday, volunteer, family care, childcare.
• Long Service Awards.
• Employee Referral Programme.
• Gym Membership Discount.
• Attractive Staff Discount at our academy, purchase of musical instruments and lifestyle products.

To apply, please submit your resume, a cover letter highlighting your relevant experience, and examples of your previous social media, event management, and customer engagement work. We look forward to hearing from you.

Job Requirements:

• Min 5 years of professional experience in the insurance/reinsurance sector, or in the consulting, investment, or banking sector with knowledge of the insurance sector, preferably with at least 3 years in actuarial, data analytics, accounting, and reporting matters.
• Ideally a Qualified Actuary with very strong Actuarial, Accounting and IFRS knowledge
• Fluent command of English in speaking and writing
• Excellent organizational and interpersonal skills
• Efficient communicator to his superiors, peers and other colleagues
• Excellent proficiency in Microsoft Excel (including use of spreadsheets for budgeting, forecasting, business planning, etc.) as well Microsoft Powerpoint.
• Excellent analytical and problem-solving skills.
• Proven track-record in summarizing complex questions into easy to understand topics.
• Provide high accuracy in self-control work and independent task management skills.
• Able to analyze complex questions and summarize the essentials.
• Driver of change, as a part of a dynamic organization and ever-changing business environment.
• Able to work under tight deadlines and pressure.
• Able to work as a discreet colleague able to keep highly confidential topics within the circle who needs to know.
• Profound knowledge and experience in drafting power point presentations and developing excel worksheets.

Job Decriptions

Planning & Controlling

• Support the Chief Executive and the Chief Financial Officer to execute the Company’s strategy by tracking, coordinating and monitoring the ongoing strategic projects across the organization.
• Identify business trends utilizing real data and cost / benefits analysis, and propose actionable measures to support the execution of the Company strategy.
• Lead the Planning and Forecast process in cooperation with the Head of Finance and Chief Actuary.
• Monitor and control the execution of the business case from a financial and qualitative point of view.
• Support daily, weekly, monthly and quarterly analysis to internal stakeholders and Group Controlling.

Actuarial

• Prepare profitability analysis reports to identify trends, patterns, and insights for management.
• Support Pricing actuary in pricing tools implementation and maintenance, review of risk model and tariff, prepare monthly WICA and Motor risk score.

Ad-hoc assignments

• Undertake ad-hoc assignments as and when required by Chief Executive and / or Chief Financial Officer

Please send resume to [email protected]

Position Overview

The Retail Operations Manager/ Assistant Operations Manager in Hysses Singapore needs to oversee the day-to-day operations of retail stores, you're required to work in the retail environment ensuring smooth processes, optimal efficiency, and excellent customer service. This role involves managing staff, inventory, and sales performance while implementing strategies to meet the company’s objectives. The Retail Operations Manager ensures compliance with company policies, enhances operational standards, and drives the overall success of the retail business.

Key Responsibilities

Operations Management

• Oversee daily operations of all retail outlets to ensure consistent performance and operational excellence.
• Develop and implement operational policies and procedures to improve efficiency and customer experience.
• Monitor store performance metrics, including sales, customer satisfaction, and operational costs.
• Ensure stores comply with company standards, including cleanliness, visual merchandising, and safety regulations.

Staff Management

• Recruit, train, and mentor store managers and retail staff.
• Set performance goals and conduct regular performance evaluations for retail teams.
• Develop and implement staff schedules to optimize coverage and minimize costs.
• Foster a positive work environment to enhance employee engagement and retention.

Inventory and Supply Chain

• Manage stock levels, inventory control, and replenishment to ensure product availability and minimize shrinkage.
• Collaborate with the purchasing team and marketing team to align stock levels with sales trends and promotional activities.
• Oversee inventory audits and address discrepancies.

Sales and Customer Service

• Drive sales targets and develop strategies to achieve business objectives.
• Analyze sales data and market trends to identify opportunities for improvement.
• Ensure high standards of customer service across all outlets, addressing customer concerns promptly.
• Collaborate with the marketing team to execute promotions and campaigns effectively.

Compliance and Reporting

• Ensure compliance with local laws, health and safety regulations, and company policies.
• Provide regular reports on store performance, challenges, and opportunities to senior management.
• Implement corrective actions based on audit findings or management feedback.

Qualifications and Requirements

• Relevant qualifications in Business Administration, Retail Management, or other related field.
• Proven experience in retail operations, with a minimum of 3-5 years in a managerial role.
• Able to work in the retail environment.
• Strong leadership and team management skills.
• Excellent organizational and problem-solving abilities.
• Proficiency in inventory management systems and retail software.
• Strong analytical skills with the ability to interpret sales and financial data.
• Exceptional communication and interpersonal skills.
• Ability to multitask and work in a fast-paced environment.

Job Overview: We are seeking an experienced and dynamic Manager of Research & Consultancy to join our research team and drive innovative solutions for our clients. The successful candidate will oversee complex research projects, develop strategic partnerships, and contribute to the growth of our consultancy practice.

Key Responsibilities

1) Strategic Leadership:

• Assist the Department Head in developing and implementing the Singapore Capital Markets research strategy that is aligned with organisational goals
• Identify emerging trends and opportunities in the Singapore capital market to inform research direction

2) Project Management:

• Manage the Singapore Capital Markets database
• Ensure timely and meticulous updating of deals and integration with JLL’s global database platformIdentify and analyse investment trends including capital flows and profiles of buyers and sellers
• Oversee multiple high-value research projects simultaneously
• Ensure timely delivery of high-quality research outputs and client deliverables

3) Team relationship and management:

• Collaborate with a team of local and regional researchers and consultants
• Foster a culture of innovation, collaboration, and continuous improvement

4) Client Relationship Management:

• Build and maintain strong client relationships
• Support JLL’s internal and external clients on their business needs/requests
• Act as the primary point of contact for the Singapore capital market research

5) Business Development:

• Maintain the Singapore property investment market slides (quarterly basis) to support the larger Singapore business
• Support media enquiries/press releases on the Singapore property investment market
• Identify and pursue new business opportunities
• Contribute to proposal development and pitch presentations

6) Thought Leadership:

• Produce and present research findings at industry conferences and events
• Author, independently or jointly, white papers, occasional market commentary including blogs to profile the Singapore capital market business

7) Methodology and Quality Control:

• Ensure the use of robust research methodologies across all projects
• Implement and maintain quality control processes

8) Financial Management:

• Meet or exceed revenue targets for the research & consultancy

Qualifications:

• Bachelor’s degree in a relevant field (e.g., Business, Economics, Data Science, Real Estate)
• 3-5 years of experience in research consultancy
• Proven track record of managing large-scale research projects and teams
• Strong analytical and problem-solving skills
• Excellent communication and presentation abilities
• Deep understanding of research methodologies and best practices
• Demonstrated ability to build and maintain client relationships
• Experience in business development and proposal writing
• Proactive, Detail-Oriented, and Professional / Excellent work ethic,
• A willingness and desire to take a leadership role
• Proficiency in Microsoft Office, including MS Word, MS PowerPoint, and MS Excel

Skills:

• Strategic thinking and planning
• Team management
• Project management
• Client relationship management
• Data analysis and interpretation
• Advanced proficiency in research tools and software
• Strong writing and editing skills
• Financial acumen

This job description outlines the key aspects of the Manager of Research & Consultancy role. It can be tailored further based on the specific needs of the organization, industry focus, or any particular emphasis desired for the position.

Be Transformational.

Make your mark. Create an impact.

At IRAS, we partner you to deliver quality tax services and foster a competitive tax environment for our nation's social and economic growth. By leveraging digital capabilities as part of a future-ready team, your opportunities keep expanding.

We are looking for forward-thinking, energetic and passionate individuals to be part of a new exciting journey! IRAS has always been at the forefront of IT, leveraging the latest technologies to deliver the best experience for our citizens. IRAS is now embarking on a journey to modernise our application systems to ensure that they are scalable, efficient, secure and deliver business capabilities. We will be leveraging technology like containers, microservices, DevOps and cloud computing to improve agility and to support business transformation. This journey will involve change that cuts across technology, talent and process.

The candidate shall be responsible for planning, managing and conducting functional and non-functional testing, including application security testing to ensure a high quality system or application.

Areas of Work :
- Be the test specialists who can advise and educate our users on how to identify good and sufficiently comprehensive test cases
- Define testing objectives and test strategy
- Develop a master test plan, indicating the scope, approach, resources and schedule of intended test activities
- Apply testing pyramid concept by identifying type of tests required for a system/ application
- Work with user stakeholders to implement test cases to simulate user requirements with relevant test data
- Automate test cases and be familiar with tools like Tricentis Tosca
- Analyse possible test coverage lapses and discrepancies
- Analyse possible systems’ performance lapses and discrepancies
- Recommend design improvements or corrections throughout the development process regarding performance issue detected
- Incorporate application security testing with guidance and support from security experts and be familiar with security testing tools like Burp, ZAP, Nessus, Fortify SCA, CheckMarx, etc.
- Implement vulnerability scans on a system/application

Requirements:
- Background in IT/Computer Science/Computer Engineering or relevant discipline
- Strong knowledge and experience in software test automation tools (e.g. SonarQube, Tosca)
- Strong scripting skills (e.g. python)
- Strong understanding and experience in cloud technologies
- Strong understanding and practice of Agile projects (e.g. SCRUM)
- Working experience in DevOps automation, containerisation and orchestration will be an advantage

Annual Package
• From $62,000 to $100,750 (Including IT allowance. Remuneration will commensurate with candidates' years of experience.)

Job Descriptions/ Responsibilities

• Manage development and implementation of business strategy approved by CEO
• Monitoring and reporting of company performance (monthly performance analysis report and financial reports against targets)
• Legal representation of company and maintain regular contact with overseas government including timely reports (tax department and other agencies as required)
• Establish and maintain an effective local and overseas marketing and sales strategy (Direct sales, B2B contracts)
• Represent company in corporate meetings (Both in Singapore, ASEAN countries and in China).
• Acquire new partnerships in the ASEAN and China market.
• Creating, optimizing, and monitoring corporate travel policies.
• Analyzing and preparing reports on travel tours.
• Ensuring operations run smoothly

Job Requirements

• Degree in hospitality and tourism related field
• Personal network of travel partners in ASEAN and China is a must
• Able to travel regularly for work purposes

Description of Division/Branch

You will be part of the Regional Team under the Service Management Division (SMD) of KidSTART Singapore Limited (KSL), which oversees the effective implementation of KidSTART programmes in each regional cluster or across the regional cluster(s). The team oversees service management of funded partners which include KidSTART Agencies (KSAs) and hospitals and engagements with partners/stakeholders such as MSF Social Service Offices, Family Service Centres, Preschool Operators, Polyclinics, Hospitals, who are part of the KidSTART eco-system of delivery.

Key Responsibilities

1. Service Development

• Assist and support the Regional Head in the design, planning and delivery of service development initiatives (such as annual workplans and budgets, Service Standards Requirements, operational dashboard & data analysis).
• Review and enhance the Regional Implementation Framework between KSL and regional stakeholders.

2. Service Management (KSL and Funded Partners)

• Assist and support the Regional Head to carry out regular service management of KSL teams and KSAs to ensure compliance with Funding Agreement and drive achievement of programme deliverables. This includes:

1. Implementing Service Standards Requirements & conduct data verification exercises to ensure that KidSTART families receive quality and consistent services, in accordance with KidSTART’s Service Management Framework.
2. Monitoring manpower recruitment and training of KSPs and KSA staff to ensure capacity and capability in service delivery.
3. Providing guidance to KSAs for incident management and reporting, feedback and complaint management, and investigation to ensure appropriate resolution.

3. Regional Implementation of KidSTART

• Assist and support the Regional Head in the regional implementation of ComLink+ - KidSTART integration, in accordance with the policy, principles, and the agreed processes. This includes:

1. Conducting regular engagements with regional SSOs to monitor the progress of ComLink+ integration at the regional level.
2. Serving as the primary liaison officer to consolidate, troubleshoot, and address queries from internal (KidSTART practitioners) and external stakeholders (SSO FCs, FSC, preschools, etc.) on ComLink+ - KidSTART integration matters.

• Represent KidSTART at regional/local engagement platforms such as ComLink+ Alliance Working Group (CAWG).
• Partner KSAs, government, and community agencies in the region to support KidSTART families.
• Manage and attend to requests, queries, and feedback from other regional partners.

Competencies

• Strong administrative, facilitation & communication skills with a proven track record in programme management and building community partnerships
• At least 4-5 years working experience in the early childhood development, social service, non-profit or community sectors
• Familiarity with systems thinking, community development approaches and/or the early childhood landscape will be an advantage
• Strong planning and problem-solving skills; exercises initiative and displays innovation in coming up with solutions
• Adaptable and flexible in managing varied stakeholders and partners
• Able to work well with change as well as a fast-paced and dynamic environment
• Confident, effective and collaborative team-player with strong interpersonal skills
• Minimally, competent in MS Office Tools

Be responsible for the preparation of corporate secretarial documents, maintenance and updating of statutory registers and secretarial records, attending board/board committee meetings, handling of client billing and payments and other ad-hoc duties, as and when required.

Key Responsibilities:

Portfolio Lead

We serve a broad spectrum of clients whose boards comprise successful business leaders and professionals. You will be given an opportunity to gain exposure to high level board discussions that will present you with many learning opportunities in the various industries that we serve.

• Deliver Customer Satisfaction
• Portfolio Management
• Providing guidance to the Executive Support

Board.Vision Project Advisory / Support

This is a digital board activity management software developed by Trusted Services to enable boards to go paperless and make decisions in an efficient manner, anytime and anywhere. We have a team who will provide training to new joiners.

• Advise on various aspects of the project development
• Provide and attend training / sales presentations
• Provide other support to the Product Owner, where required, to meet project deliverables

Executive Support

• Attend to assignments or queries proactively
• Atend and draft client's meeting minutes

Dynamic Adaptation:

Manage portfolio of companies with minimal supervision.

Qualification, Competencies/ Other Requirements

• Minimum 3 years of experience in corporate secretarial work.
• Diploma holder with related experience or degree holder or holder of a professional certificate in chartered secretary.
• Good understanding of regulatory and statutory requirements of the Singapore Companies Act.
• Ability to organise and prioritise work.
• Possess a flexible and proactive attitude.
• Good command of English is a key requirement.

Position Summary :

This position is to collaborate with key stakeholders in crafting and executing captivating integrated marketing campaigns and initiatives across diverse channels, including digital, social, and events. Your expertise will contribute to the success of both in-house and client brands, achieving business objectives and surpassing key performance indicators

Responsibilities that Define Your Success:

• Collaborate with key stakeholders to strategize and implement effective communication initiatives and strategies, leveraging both digital and traditional platforms while rooted in data-driven insights.

• Master the realm of digital marketing, including end-to-end execution of digital campaigns, media planning, content creation, copywriting, campaign tracking, and comprehensive reviews.

• Be at the forefront of our social media presence, partnering with content leads to design, build, and maintain an engaging online community.

• Demonstrate prowess in analytics tools such as Amplify and Google Analytics, utilizing performance insights to optimize digital marketing efforts and maximize impact.

• Cultivate a compelling Public Relations campaign strategy, crafting engaging stories for our brands and campaigns, writing PR releases, and skilfully interacting with the media and organizing media events.

• Keep ahead of big data insights and social trends, offering thought leadership and innovative perspectives on adopting emerging media platforms and technologies.

• Efficiently manage relationships with agencies and vendors for marketing activities, ensuring timely and high-quality deliverables.

• Brief our design team on non-digital collateral development and oversee the production process to ensure seamless project delivery.

• Exhibit financial acumen by managing allocated budgets with clear trackable deliverables and performance measurements.

• Uphold the company's corporate governance, workplace practices, and code of conduct, ensuring compliance with workplace safety and health regulations, especially for events and roadshows.

• Embrace additional duties reasonably assigned by management, showcasing your adaptability and commitment to excellence.

Job Requirements:

• Proven track record in digital marketing, with a strong grasp of website analytics, digital ad serving tools, and familiarity with digital media consumption habits on platforms like Facebook, Instagram and Tiktok.

• Enthusiastic learner (including the area of Generative AI), self-motivated, and adept at thriving within tight deadlines and high-pressure environments.

• Outstanding team player with excellent interpersonal and communication skills, fostering collaboration and synergy.

• Possess a keen eye for detail, ensuring meticulousness in all endeavours.

• Demonstrate maturity, resourcefulness, and the ability to think strategically.

• Showcase exceptional written and verbal communication skills, adept at conveying impactful messages

• Good experience into B2C industry

• Prior working experience with marketing agency would be added advantage

Mon to Fri 9am - 5.30pm

Hybrid work arrangement

Responsibilities:

• Ensuring company policies are followed.

• Optimizing profits by controlling costs.

• Hiring, training and developing new employees.

• Resolving customer issues to their overall satisfaction.

• Maintaining an overall management style that follows company best practices.

• Providing leadership and direction to all employees.

• Preparing and presenting employee reviews.

• Assisting customers whenever necessary.

• Organizing employee schedule.

• Ensuring that health, safety, and security rules are followed.

• Taking disciplinary action when necessary.

• Ensuring a consistent standard of customer service.

• Motivating employees and ensuring a focus on the mission.

• Completing tasks assigned by the general manager accurately and efficiently.

• Coordinate all marketing requirements with Marketing team and VP of F&B.

• Able to work night shift, weekend and public holiday

Requirements:

• Stable work history.

• Must be self-motivated and possess the desire for self-development.

• Have the ability to work autonomously when required.

• Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager or similar role

• Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff

• Be dedicated to customer satisfaction and a great customer experience.

* Monday - Friday, 9am - 6.00pm

* Location: Centrel area

* Permanent role

Job Description:

• Manage project schedules to ensure timely delivery and milestone achievement.
• Oversee project costs, including budgeting and financial tracking, to maintain cost efficiency.
• Identify, assess, and mitigate project risks to ensure smooth execution.
• Coordinate project specifications to align with client and stakeholder requirements.
• Facilitate and monitor factory activities to support project objectives.

Job Requirements:

• Bachelor's degree or above in Business/ Business management of related fields.
• Minimum 3 years related experience.
• Basic knowledge of the ODM NPI process.

HOW TO APPLY:

Interested applicants, please click on “Apply Now” or email to submit your resume.

We regret to inform that only shortlisted candidates will be notified.

Stafflink Services Pte Ltd

EA Licence No.: 04C4294

EA Personnel: Stella Tan Sin Yong

EA Personnel Reg. No.: R24124127

We are looking for a strong, ambitious, experienced team manager / sales manager who is capable of handling the work of the sales and marketing department for the Japanese market.

As this is a human centric role which requires a leader with strong influential and people management skills to be coupled with a positive sale driven attitude - the person needs to be able to execute sales strategy and management plan confidently and with accountability to sales performance.

The person must be comfortable talking to a wide audience and can demonstrate the ability to coach and train new hires through their initial learning curve, maintain cohesion and camaraderie within the team to deliver consistent sales volume and groom top sales performing benchmark for the business.

JOB DESCRIPTION:

•  Assist in building and managing each portfolio of the sales department by acquiring new clients;
•  Quality control of the work of customer sales service department (listening and evaluating a conversation, eliminating errors);
•  Assessment of the effectiveness of team, preparation of proposals to improve the quality of work;
•  Development and implementation of tools aimed at increasing the involvement and effectiveness of the team;
•  Working with the head of marketing department to search for new campaigns and lead sources.
•  Reports the results of the Director and VP.
•  Team / People Management: Lead Japanese team, interview, hire & train new employees, professional development of the team /individually, conducting master classes, and managing team targets.
•  Liaise with other departments to escalate and resolve all client issues in a timely manner to ensure a consistently high level of client service
•  Identify process improvements and maintain a full knowledge of Client Services manuals and procedures
•  Undertake such other duties, training and / or hours of work as may be reasonably required and which are consistent with the general responsibility of this role. This may entail occasional after hours’ support

Requirements:

•  Diploma and above with at least 3 to 5 years of sales experience
•  Team management experience is a MUST
• Native Japanese
•  Excellent communication and presentation skills
•  Positive mind set and enjoy taking accountability of sales performance
•  Able to thrive in a fast pace environment and undertake sales deliverables challenges
•  Good interpersonal, influencing and coaching skills
•  Ability to multi-task and can work independently
•  Good time management and organization skills
•  Good customer management skills
•  People management experience and leadership abilities
•  Disciplined, motivated, self & target driven with positive mind-set

Benefits:

Corporate Medical insurance Plans

Other Information’s: Working hours are 9:30am – 18:30 Mondays to Fridays

As a Logistics Manager, you will oversee and optimize the warehouse and supply chain operations, focusing on efficiency and alignment with business objectives. Collaborating closely with cross-functional teams including logistics, marketing, and sales, you will ensure seamless coordination to meet operational goals and customer requirements.

Responsibilities:

• Strategically plan and manage logistics, warehouse, transportation and customer services.
• Liaise and negotiate with suppliers, retailers and resolve any arising problems or complaints from customers.
• Keep track of quality, quantity, stock levels, delivery times, transport costs and efficiency.
• Optimize transportation routes and modes to minimize lead times and costs, ensuring on-time product delivery.
• Arrange warehouse, catalog goods, plan routes and process shipments.
• Implement effective warehouse management practices to streamline stock or inventory handling, storage, and order fulfillment processes for retailers and customers.
• Able to meet cost, productivity, accuracy and timeliness targets.
• Monitor market trends, customer demands, industry developments to implement best practices and innovative solutions to enhance supply chain efficiency.
• Supervise, coach and train warehouse workforce for any issues or challenges that arise.

Requirements:

• Bachelor's degree in supply chain management, Logistics, Business Administration, or any related field.
• Minimum of 10 years of working experiences in logistics and supply chain management.
• Excellent leadership and dynamic team player with the ability to motivate team, foster good relationships and collaboration, therefore achieving great outcomes and results.
• Excellent communication skills with the ability to build relationships with customers and suppliers.
• Strong decision-making skills, problem-solving skills.
• Details-oriented, results-oriented, and good time management skills.

Duties and Responsibilities:

• Serve as the primary point of contact for assigned clients, fostering strong relationships and understanding their needs.
• Managing multiple marketing projects concurrently, ensuring timelines, budgets, and deliverables are met.
• Collaborate with internal & external teams, including creative, digital, and strategy, to ensure alignment on project goals and execution.
• Develop comprehensive project plans, including timelines, deliverables, and resource allocation.
• Monitor project progress and performance, providing regular updates to clients and internal stakeholders.
• Identify potential challenges and implement solutions to mitigate risks and ensure successful project outcomes.
• Prepare and present reports on project status, campaign performance, and account growth to clients and management.
• Conduct regular reviews of client accounts to assess needs and recommend strategies for improvement and growth.
• Stay up-to-date with industry trends, market changes, and emerging technologies to enhance service offerings.
• Responsible for the on-site management of contractors, sub-contractors and vendors, ensuring that all work performed is in accordance with established practices, procedures & local legislation.
• Responsible to Support on-site troubleshooting if customer request.

Requirements:

• Min 5 years of construction related
• Experience and knowledged in IT Telecommunication Sector
• Diploma or Degree in business / account
• Excel, Word, and Outlook proficiency
• Strong leadership skills
• BCSS Cert required.

Job Description

· Matters related to donations, e.g. obtain information from donors / team members, data entry of donor particulars, and issuance of tax deduction receipts / thank you letters to donors.

· Matters related to grants / project funding applications and monitoring, e.g. monitoring of usage and balance, regular updates and providing information to team members and donors.

· Matters related to bank accounts, e.g. reconciliation of bank statements, monitor of cash flow and movements, change of bank signatories.

· Matters related to Board and regulators, e.g. collecting signatures for Board resolutions, updating of Charity Portal, etc.

· Maintain proper filing of finance and admin records e.g. stock of groceries / vouchers and donations to facilitate year-end audit process. Assist with internal and external audits.

· Provide secretarial support for general corporate admin work such as applications for staff training, centre equipment, and other paperwork processes.

· Regularly review SOPs, work processes and templates, software and equipment, to ensure that they remain relevant and optimised to achieve the desired outcomes for the team and organisation.

· Guide and manage the Finance team members and outsource vendors.

· Other duties as assigned by the CEO.

Pre-Requisites and Personal Attributes

· Organised, detail-oriented, thorough, and meticulous.

· Able to work both in a team environment and independently, coordinate and liaise with multiple parties, ranging from individuals to large organisations.

· Able to work in a fast-paced environment and meet timelines.

· Self-motivated and goal-orientated.

Qualifications

· Degree in Accountancy, Finance or related business discipline.

· Professional qualification in CPA, ACCA or equivalent preferred.

Experience

· Minimum 4 years of experience in accounting and finance roles with at least 2 years in a managerial capacity.

· Experience in overseeing statutory audits, compliance reporting and working with both auditors.

· Prior experience in non-profit organisations, grant management and financial system implementation preferred but not a must.

Key Competencies

· Financial Management & reporting.

· Ability to prepare detailed and accurate financial statements, forecasts, and budgets, ensuring timely reporting.

· Familiar with Charities Accounting Standards.

Job Descriptions:

• Perform installation, maintenance, and repair of compressors/pumps.
• Conduct routine inspections and diagnostic tests to identify issues.
• Troubleshoot mechanical and electrical problems to ensure optimal performance.
• Maintain accurate records of service activities and repairs.
• Collaborate with team members to improve service efficiency and customer satisfaction.
• Adhere to safety protocols and best practices while working on equipment.
• Provide technical support and training to clients as needed.

Requirements:

• Min 1 - 2 years of experience in servicing of compressors/pumps or similar industry

Interested applicants, kindly click on “APPLY NOW” or send your resume in MS WORD format to hestia.wong(at)trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Wong Ying Huan (Hestia)

EA Personnel Reg No: R24122431

Location: Raffles Place

• Support digital marketing campaigns by creating targeted advertising assets.
• Develop and launch engaging content strategies based on audience research.
• Monitor and analyze campaign performance (CTR, conversions, etc.).
• Gather insights from marketing data for continuous improvement.
• Plan and execute marketing communications (product, campaign, digital collateral).
• Collaborate with third-party vendors for creative, content, and media planning.
• Create and manage web content using Adobe Experience Manager.

Interested applicants may email resume to [email protected]

Jessie Hoe Huey Miin (CEI Registration No: R1103861)

Recruit Express Pte Ltd (EA: 99C4599)

Customer Service Executive | Ocean Freights | Up to $3.2k | 5 Days | Marymount

• 5 days 8:45am - 6pm
• work on Saturday once in every 3 months (9:30am - 12pm)
• S$2,500 - 3,200 (Depends on Experiences)
• (Marymount)

Responsibilities:

• Provide support to sale department

• Co-ordinate between customers and transporters, warehouse etc

• Preparation of documents for Import / Export/ Transhipments / D/O release

• Verifying for all costs

• Attend to enquiry on rates, shipment tracking, etc

• Liaise with overseas agents and customers to ensure smooth shipment

Requirements:

• Min 1-2 years of working experience in the related field is required for this position.

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

The Write Connection (TWC) specialises in English and Writing classes for primary and secondary level students. With a team of over 100 dedicated professionals, our mission is clear: to nurture generations of critical, compassionate thinkers. We are committed to delivering exceptional, well-rounded English enrichment that empowers our students to succeed academically and beyond.

Our Customer Service Officers (CSOs) play a pivotal role in upholding our commitment to excellence. As the first point of contact, CSOs deliver outstanding service by leveraging their product knowledge and communication skills to exceed customer expectations. In this role, you'll provide personalised support, build lasting relationships, and contribute to a positive, collaborative team environment.

If you’re passionate about customer engagement, thrive in a dynamic setting, and are eager to make a difference, we invite you to join our team. Apply today for a fulfilling career where excellence and teamwork are at the heart of everything we do!

Job Responsibilities

Sales & Leads Management

• Confidently share information about TWC programmes with current and potential customers to achieve the centre’s sales target.
• Identify customer needs and recommend the most suitable programmes to enhance their experience and satisfaction with TWC programmes.
• Proactively follow up on leads, arrange trial lessons, and assist customers in signing up for programmes.
• Respond to phone, email, and walk-in queries promptly and effectively.
• Actively participate in marketing promotional events, campaigns and outreach efforts to boost TWC programmes’ visibility and drive enrolments.

Customer Service

• Deliver outstanding customer service by promptly addressing inquiries, resolving concerns efficiently, and escalating complex issues when necessary to ensure timely resolution.
• Maintain a cheerful, professional demeanor in all interactions, fostering a welcoming environment where customers feel valued and supported.
• Actively listen to customer feedback and share valuable insights with the team to help improve our service offerings and delivery.
• Stay well-informed on the latest programmes and marketing updates to provide accurate and up-to-date information to the customers.
• Go the extra mile to make sure customers are satisfied and their needs are fully met.

Administrative Support

• Utilise company tools and systems to manage and track customer interactions, ensuring accuracy and timely responses.
• Maintain organised, accurate, and up-to-date records of customer interactions, follow-ups, key activities, and relevant data.
• Handle day-to-day administrative duties, such as scheduling student classes, managing enrolments, processing invoices, and ensuring accurate registration and enrolment data.
• Collaborate with team members to streamline processes and contribute to the continuous improvement of administrative efficiency.
• Provide assistance to teachers and students as needed, ensuring a positive experience for all.
• Other duties associated with the role and assigned by the line manager.

Work Hours

As a Customer Service Officer, you’ll benefit from a structured 5-day workweek, including one weekend day, designed to support a healthy work-life balance. Here’s what a typical week looks like:

• Weekdays: 12:30 PM to 9:30 PM (inclusive of a one-hour meal break)
• Saturday or Sunday: 8:30 AM to 6:30 PM (inclusive of a one-hour meal break)
• Days Off: Enjoy one weekday and one weekend off each week.
• Team Collaboration: Participate in an engaging, collaborative 2-hour team meeting each week to brainstorm, share insights, and grow together.

Work Location

Experience the variety and flexibility of working across multiple locations! While your primary work location will be based on operational needs, we value your preferences. We’ll carefully consider your preferred centers when determining your final placement, ensuring a work environment that suits you best.

Job Requirements

• Minimum GCE 'O' levels qualifications.
• At least 1 year of experience in customer service-related roles, preferably in an enrichment or education-related setting.
• Proficiency in using MacBook and G-Suite applications (e.g., Drive, Gmail, Docs, and Sheets).
• Strong communication skills in English, both spoken and written, with keen attention to detail.
• Sales experience or a proven track record of meeting sales targets is an advantage.
• Demonstrated excellence in customer service with the ability to handle customer needs effectively and efficiently.
• Demonstrates strong work ethics, including integrity, professionalism, and a commitment to excellence.
• Positive, approachable, and professional demeanor with excellent listening skills.
• Ability to work independently while also thriving in a collaborative team environment.
• Flexibility and willingness to work at different centers based on operational needs.

What we offer:

• Competitive remuneration
• Performance-based incentives.
• Opportunities for professional development and growth within the company.
• Be part of a vibrant, dynamic and collaborative team that fosters innovation, excellence, and a shared commitment to making a difference in education.

Staff Benefits:

• Comprehensive Medical and Dental benefits
• Birthday and Marriage leave
• Flexi Leave upon completing 1 year of service.
• Monthly Birthday celebration
• Team Bonding Activities
• Exclusive Staff discount for TWC lessons (50% off course fee for children of staff)
• Exclusive Staff discounts with various participating merchants

You will be responsible for your target, including the following job responsibilities:

· Engage and establish good relationships with Prospects, from an assigned pool of leads.

· Maintain a high level of professionalism and service while speaking to Prospects or Clients.

· Manage appointment cancellations and reschedule new appointments with prospects promptly.

· Conduct regular calls with the Prospect or Client to book appointments for him/her.

· Call Prospect or Client to remind them of their appointment.

· Any other ad hoc duties assigned by the supervisor or Management.

Requirements:

· Minimum 1 year of outbound call center experience.

· Excellent interpersonal and communication skills.

· Good language proficiency to correspond with English and Mandarin-speaking clients for booking of appointments.