GOODWOOD PARK HOTEL SINGAPORE

One of Singapore’s most established Heritage Hotel and strategically located at Scotts Road, the Goodwood Park Hotel has celebrated its timeless elegance, legendary hospitality, and tradition of excellence. We are committed to building a high-performing team that is thoroughly engaged in achieving service excellence to exceed our guests' expectations.

To continue the legacy of Goodwood Park, we are looking for dynamic and committed candidates to join our Food & Beverage Department.

Reporting to the Director of Food & Beverage, your job responsibilities include, but not limited to:-

Responsibilities

• Develop sales strategies to meet the business objective of the restaurants/ function rooms.
• Responsible for restaurants/ function rooms’ sales and profitability.
• Involves in the strategic planning of marketing activities, such as promotional events and discount schemes.
• Prepare reports at the end of the shift, including revenue report, Materials Control requisition and updating of daily performance report for outlets and events.
• Assists the Director of Food & Beverage in preparing yearly budget, including Capex proposal.
• Plans staff schedule, restaurants’ menus and beverage list.
• Builds rapport with patron or diner, update database information and handles guest comments/ complaints.
• Check staff’s grooming, conducts briefing and counsels staff whenever necessary.
• Handle restaurants’ reservations and special requests from guests.
• Ensures that the administrative tasks assigned to Restaurant Managers, Assistant Managers, Restaurant Executives or Senior Captains, such as requisition, operating equipment control plus inventory and other tasks are dutifully completed.
• Conducts site inspection for restaurants, function rooms to meet guests’ requirement.
• Responsible for recruiting suitable staff to run the operation of the restaurants and function rooms.
• Ensure the high standard of food quality control, good hygiene practice and safety awareness in the restaurants/ function rooms.
• Helping in any area of the restaurants/ function rooms when circumstances dictate.
• Trains and mentor junior staff
• Performs any tasks or duties as may be assigned from time to time by the management.

Please be informed that only shortlisted candidates will be notified.

For more information, please visit www.goodwoodparkhotel.com.

Roles & Responsibilities

· Manage and oversee the entire operation

· Deliver superior customer services and ensure customer satisfaction

· Plan and develop customer loyalty programs

· Plan new and update existing company policy

· Develop the overall marketing strategy

· Respond efficiently to customer questions and complaints

· Organize and supervise shifts

· Manage and lead staff (including hiring new employees)

· Training and evaluate staff performance

· Forecast requirements and maintain inventory

· Manage supplies (including costs control and minimizing wastage)

· Nurture a positive working environment for all employees

· Monitor operations, implement innovative strategies to improve productivity and sales

Responsibilities:

• Oversee and manage the day-to-day operations of the Channel Operations team, ensuring the achievement of service level agreements (SLAs) and operational excellence.
• Develop and implement strategies to optimize channel efficiency, improve workflows, and meet organizational objectives.
• Monitor team performance and provide regular feedback, coaching, and mentoring to ensure professional growth and high performance to ServiceSG’s Service Transformation and Planning Team.
• Collaborate with stakeholders (E.g. public agencies) to address operational challenges, gather insights, and support cross-functional initiatives.
• Prepare and present regular reports on team performance, KPIs, and improvement opportunities to management.

Requirements:

• Bachelor’s degree in Business Administration, Operations Management, or a related field.
• At least 5 years of experience in operations management, with 2 years in a supervisory role.
• Strong leadership, communication, and problem-solving skills.
• Proven ability to work under pressure and manage multiple priorities effectively.

Angela Teh Ling Wei (CEI No.R1104464)

Contact Number:67860100

Email Address:[email protected]

Recruit Express Pte Ltd / EA Licence No: 99C4599

We regret only shortlisted candidates will be contacted

Position Overview

The Food & Beverage Marketing Manager assist the Executive Assistant Manager of Food and Beverage and Director of Marketing Communications in the implementation of marketing and social media strategies to drive financial objectives and underscore desired positioning of the dining and bar establishments at Capella Singapore.

The Role

• Build an engaging brand persona for Food & Beverage offerings at Capella Singapore to bring compelling programming to the forefront of why guests should visit the resort
• Responsible for developing, deploying and leading resort wide F&B activations and creating actionable insights based on the drivers of markers and consumers
• Foster relationships and work alongside stakeholders to devise and implement F&B partnerships, events, and promotions in line with brand standards to drive business goals
• Support the optimisation of F&B performance and profitability by understanding and analysing the market and factors that drive consumer trends
• Identify opportunities for growth and narratives to promote F&B offerings
• Support the Marketing Communications department in the creation of internal and external promotional assets for F&B centric campaigns such as vetting of menus, assisting with the planning and execution of photoshoots and social media content creation, etc
• Collaborate with other departments such as Culinary, Operations, and Finance divisions for campaign delivery and project implementation.
• Generate F&B marketing and campaign reports, consumer and market insights presentations
• Responsible for consumer outreach to increase reach and engagement for F&B marketing efforts

Talent Profile

• Bachelor in Business / Marketing
• 3 to 5 years in Food & Beverage Marketing
• Prior experience in the hospitality, travel or luxury lifestyle or Food & Beverage industry
• Demonstrate strategic acumen and a passion for F&B and our brand vision
• Proven track record operating full funnel marketing strategies
• Strong analytical skills with the ability to translate data into actionable insights that support with strategic decision-making to drive business impact
• Curious and creative, with a commitment to delivering memorable dining experiences

Roles & Responsibilities

· Manage and oversee the entire operation

· Deliver superior customer services and ensure customer satisfaction

· Plan and develop customer loyalty programs

· Plan new and update existing company policy

· Develop the overall marketing strategy

· Respond efficiently to customer questions and complaints

· Organize and supervise shifts

· Manage and lead staff (including hiring new employees)

· Training and evaluate staff performance

· Forecast requirements and maintain inventory

· Manage supplies (including costs control and minimizing wastage)

· Nurture a positive working environment for all employees

· Monitor operations, implement innovative strategies to improve productivity and sales

• Troubleshooting and resolving any problems with business application software.
• Creating and overseeing protocols and procedures for the use of any new software applications.
• Training employees on the use of any new software applications and maintaining a good work atmosphere.
• Managing local area networks, installing and maintaining routers, generating email addresses, and creating passwords and backups
• Develop solutions following defined standards and high quality
• Creating, executing, and maintaining company database

Overall view of the role:

• The Regional Accounting & Finance Manager will be primarily responsible to oversee and manage the full spectrum of finance, accounting, tax and planning activities.
• To provide progressive and coordinated Finance and Accounting support to subsidiaries in APAC region.
• To develop and implement strategic Finance and Accounting initiatives including enhancement of internal policies and controls, drive operational excellence and efficiency.

Our ideal candidate should have the ability to handle sensitive information confidentially. Desired personal traits include ability to navigate through the emerging space, be a team player, able to work effectively and collaborate with colleagues across the firm.

Roles and Responsibilities:

• In charge of full aspect of financial and accounting matters, including but not limited to the preparation of financial returns and reports for internal and regulatory submissions across APAC jurisdiction.
• Ensures the integrity of accounting information by recording, verifying, consolidating, and entering transactions.
• Prepares and records asset, liability, revenue, and expenses entries by compiling and analyzing account information.
• Preparing group consolidated financial statement.
• Responsible in Finance administration and operation work to support the daily activities of the business such as profit and cash flow projections, and financial analysis.
• Manage full accounting operations to ensure smooth business operations.
• Manage financial planning, policies, processing, forecasting and budgets.
• Preparation and review of relevant MAS reports for licensed entities.
• Review, implementation and enhancement of internal controls and manage the in-house internal control system.
• Manage changes to accounting systems, reconciliation, and processes to ensure front to back processing is accurate and complete.
• Support various audits, inspections, and tax submissions as per regulatory requirements.

Requirements:

• Degree in Accountancy or related disciplines, preferably as a fully qualified Certified Chartered Accountant.
• Minimum 8 years & above of working experience with at least 5 years of experience in Finance, preferably at a financial institution or accounting & audit firm.
• Strong knowledge of accounting standards, principles, and procedures.
• Has good Financial Product knowledge
• Experience with full set entity accounting and preparation of financial statement, including consolidation.
• Experience with MAS reporting.
• Experience with full audit procedure.
• Experience with project management, system implementation (preferably Netsuite) and UAT process.
• Display sound knowledge of relevant regulations, laws, and taxation rules.
• Able to communicate effectively with various stakeholders including team members and senior management.
• Professional and possess strong organizational skills with high attention to detail.
• Independent, pro-active with effective problem-solving skills.
• A team player that collaborates well with other departments.

At Amazon, we are working to create the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven leaders to join us. We are looking for a dynamic, customer-obsessed and innovative quality leader to join our Amazon Private Brands team.

Our Private Brands offer customers great value with high quality products at great price. We are looking for a Senior Supplier Quality Manager with excellent judgement, strong operating skills, direct experience with consumer product expectations and manufacturing strategies to support our rapidly growing and evolving business and drive for invention and process improvement. The role also requires interacting with global business teams, supply chains, and WW Product Safety & Compliance to balance current and future business needs while protecting both the customer experience and brands.

Key Responsibilities

• Ensure products continuously comply with Amazon’s quality, performance, reliability, as well as industry safety and regulatory requirements worldwide
• Applying SME level knowledge of quality strategies and processes by engagement with contract manufacturers and original design manufacturer
• Manage and coach strategic suppliers to improve quality management systems, manufacturing processes and customer satisfactio
• Drive scalable business solution and develop best-in-class processes and systems, and drive continual improvement across different business models
• Communicate technical, quality, and process requirements to non-technical stakeholders
• Design and operate scalable training programs via webinars or onsite for both internal and external stakeholder; improve self-service tools and systems to reduce manual operations
• Manage 3rd Party service providers to perform factory audits and processes inspections

Basic qualifications

• Knowledge of product/ manufacturing quality management as well as product development in diverse industries
• Bachelor’s degree required with a scientific or engineering focus
• Minimum 7 years of experience with import/export consumer product quality program management
• Working knowledge of lean six sigma and process improvement methodologies
• Excellent written and verbal communication skills
• Ability to work with technical and non-technical business owners to get things done
• Must be able to think creatively and possess strong analytical and problem solving skills
• Ability to thrive in a high energy environment where tactical and strategic activities are driven in parallel
• Able to travel (including international) often

Preferred qualifications

• Highly innovative, flexible and self-directed. Track record of taking ownership and successfully delivering results in a fast-paced, dynamic environment
• Process oriented, with high attention to detail and proven ability to manage multiple, competing priorities simultaneously
• Strong analytical and quantitative skills; ability to use data and metrics to back up assumptions, recommendations, and drive actions
• Solid experience on hardware quality control from product design quality, process quality and customer quality optimization

We are associated with one of the world's leading accounting firms, with a wide network of more than 558 offices in over 114 jurisdictions.

We provide services to a diverse range of clients, from large corporations and listed companies to private businesses, entrepreneurs as well as individuals, across a board array of industries. We aim to look beyond numbers and compliance, so as to provide our clients with practical advices to resolve the issues on hand that reconciles with their business objectvies.

We offer opportunities for individuals of all backgrounds to harvest their full potential during their tenure with us through a continuous learning journey. We place emphasis on our training program as the core towards our principle of building technical competency in all of our professional staff. More importantly your career path with be customised to your individual specific needs. The firm will be on the same page as what is to be based on your personal needs and aspirations. We look forward to having you onboard, and start building this exceptional experience with us.

Responsibilities:

Learn on the job with experienced professionals.

We have vacancies in our Audit division for aspiring professionals.

• Performing/ review of audit working papers
• Preparation/ review of financial statements
• Audit exposure to a diverse range of clients
• A tailored and structured training and development
• Supervise junior colleagues
• Deliver quality audit services to clients
• Assist in planning, review and execution of audit engagements
• Opportunities to work with different engagement managers and team members

Requirements:

• A recognised Degree/ Diploma in Accountancy, Finance, or related field
• Excellent verbal and written communication skills
• Knowledge of general economic trends, technical and industry developments
• Experience of at least 1 year attained in medium and large accounting firms preferred

Interested applicants should send in their detailed resume stating why they are suitable for the role; their notice period; and expected salary.

Responsibilities:

• Keep accurate records of the Company’s financial transactions
• Manage full set of accounts with financial reports, profits & loss, and balance sheets for the group companies
• Assist in managing accounting matters such as budget preparations, cash flow management, bank reconciliations, and accounts receivable/accounts payable.
• Participate in audit preparations by coordinating with auditors for financial statements and other finance-related documents in order to comply with accounting and tax legal requirements.
• Support the Finance Manager in preparing for future IPO projects
• Liaise with bankers, suppliers, and contractors if necessary

Qualifications & Requirements:

• Bachelor’s Degree in Accounting, Finance or other relevant fields
• At least 3 years of related experience
• Excellent analytical skills
• Solid understanding of accounting and financial procedures and regulations
• Strong work ethics with the ability to manage confidential data

• Degree in Electrical Engineering.
• Good design and installation knowledge of electrical in commercial & industrial buildings.
• With strong leadership skill, ability to be agile, can adapt quickly to change and pivot, high level intiative, project management and communication skills.
• Able to work independently and under pressure.
• Minimum 5 years’ relevant working experience and proven track records in Singapore.
• Fluent in spoken English.
• Preferably with Class 3 driving license

The Assistant Human Resources/Admin Manager reports to the Senior Corporate Development Officer. He/she is responsible for overseeing and managing the human resources operations of the company. The role includes managing employee relations, recruitment, performance management, compensation, benefits, training, compliance, and HR policies.

Responsibilities

• Handle full spectrum of HR operations related to the organization design & planning, organization development, manpower planning, recruitment/selection, payroll administration, compensation & benefits, employee welfare, training & development, risk management.
• Maintain accurate personnel records by having a filing and retrieval system.
• Ensure compliance with all statutory regulations & company policies.
• Develop, implement, and review HR policies and procedures to ensure consistency and fairness.
• Address and resolve employee grievances by providing guidance and counseling to both employees and supervisors, fostering a supportive work environment and ensuring fair and consistent conflict resolution.
• Responsible for office administrative duties.
• Develop, implement, and enforce safety policies in alignment with Bizsafe standards to cultivate a proactive culture of health and safety, ensuring a secure and compliant workplace for all employees.
• Process end-to-end payroll for Company with a headcount of around 200 including submission of monthly CPF taxes, statutory payments and ensure timely and accurate compensation.
• Prepare regular HR reports, including employee turnover, absenteeism, and other metrics. Analyze HR data to identify trends and make recommendations for improvement.
• Foster a positive organizational culture and ensure employee engagement.
• Conduct salary benchmarking and provide recommendations for salary adjustments.
• Develop and implement strategies for talent acquisition and retention.
• Support managers in addressing performance issues and implementing improvement plans.
• Support employee career development through coaching, mentoring, and skill-building initiatives.
• Manage the performance appraisal process and ensure consistent and fair assessments. Provide guidance on setting performance goals and evaluating employee achievements.
• Ensure smooth day-to-day office operations by managing administrative tasks. Liaise with external vendors, service providers, and contractors to ensure efficient office operations.

Requirements

• Bachelor’s degree in Human Resources, Business Administration, or a related field (Master’s preferred)
• 5 years of HR experience, with 2 years in a managerial role
• Proven experience in recruitment, employee relations, performance management, compliance, and office administration
• Strong knowledge of HR laws and best practices
• Proficiency in HR software and Microsoft Office Suite (Excel, Word, PowerPoint)

Additional benefits

• Basic salary: $4,500 to $4,800 per month
• 1 month AWS
• Variable bonus
• 5 days workweek
• 14 days annual leave per year

By: Charmaine Soh | R24122333

You are responsible for leading and managing the modern trade sales and retail operations team to drive revenue growth, expand market share, and enhance relationships with key modern trade customers. This role involves strategic planning, execution of sales strategies, and overseeing the development and implementation of programs that drive performance across modern trade channels.

Key Responsibilities:

• Develop and execute the modern trade strategy in alignment with the company's overall business goals.
• Identify growth opportunities within modern trade channels and design initiatives to capitalize on them.
• Lead, mentor, and motivate the modern trade sales and retail operations team to achieve sales targets and objectives.
• Develop and implement sales plans, including pricing, promotions, and distribution strategies.
• Monitor sales performance, analyze market trends, and adjust strategies as necessary.
• Collaborate with distributors to optimize product placement, visibility, and inventory management.
• Build and maintain strong relationships with key modern trade customers and stakeholders.
• Negotiate contracts and agreements with major retailers and stakeholders.
• Address customer issues and concerns promptly to ensure high levels of satisfaction.
• Conduct market research and analysis to understand market dynamics, competitive landscape, and consumer behaviour.
• Utilize insights to refine strategies and improve market positioning.
• Develop and manage budgets for modern trade activities.
• Monitor financial performance and ensure efficient allocation of resources.
• Collaborate with marketing, procurement, and supply chain teams to ensure alignment of strategies and execution.
• Coordinate with internal teams to streamline operations and improve efficiency.
• Prepare and present reports on sales performance, market trends, and key metrics to management team periodically.
• Utilize data analytics to drive decision-making and optimize trade programs.
• Oversee all aspects of daily operations, including sales, inventory management, staffing, and customer service, to ensure smooth and efficient outlet performance.
• Recruit, train, and manage team members. Provide ongoing coaching, performance evaluations, and support to ensure high levels of employee engagement and productivity.

Qualifications:

• Bachelor’s degree in Business Administration, Marketing, or a related field.
• Minimum 7 years of experience in consumer/modern trade, with a proven track record of success.
• Strong leadership and team management skills.
• Excellent negotiation, communication, and interpersonal skills.
• Proficiency in data analysis and financial management.
• Ability to thrive in a fast-paced, dynamic environment.
• Familiarity with CRM and ERP systems.
• Strong strategic thinking and problem-solving abilities.

Additional Details

• Basic Salary: $7,000 to $8,000 per month
• Allowance: $1,200 per month (includes parking, petrol, ERP)
• 21 days annual leave per year
• AWS
• Variable bonus scheme (performance related)
• Covered under company’s medical insurance scheme as per job grade

COMPANY DESCRIPTION

National Gallery Singapore is a leading visual arts institution which oversees the world's largest public collection of Singapore and Southeast Asian modern art. Situated at the birthplace of modern Singapore, in the heart of the Civic District, the Gallery is housed in two national monuments - City Hall and former Supreme Court - that have been beautifully restored and transformed into this exciting 64,000 square metre venue. Reflecting Singapore's unique heritage and geographical location, the Gallery aims to be a progressive museum that creates dialogues between the art of Singapore, Southeast Asia and the world to foster and inspire a creative and inclusive society. This is reflected in our collaborative research, education, long-term and special exhibitions, and innovative programming. The Gallery also works with international museums such as Centre Pompidou, Muse d'Orsay, Tate Britain, National Museum of Modern Art, Tokyo (MOMAT) and National Museum of Modern and Contemporary Art, Korea (MMCA), to jointly present Southeast Asian art in the global context, positioning Singapore as a key node in the global visual arts scene.

In 2020, the Gallery was the only museum in Southeast Asia that received a ranking in The Art Newspaper's annual global survey of attendance at art museums, taking 20th place. In 2018, the Gallery was also the first museum in Asia to receive the Children in Museums Award by the European Museum Academy and Hands On! International Association of Children in Museums. It also won the awards for "Best Theme Attraction" at TTG Travel Awards 2017, "Best Attraction Experience", "Breakthrough Contribution to Tourism" and "Best Customer Service (Attractions)" at the prestigious Singapore Tourism Awards in 2016 for its role in adding to the vibrancy of Singapore's tourism landscape.

We offer job opportunities in our dynamic organisation. Working at the Gallery enhances and cultivates your love for the arts, and offers you a chance to be part of the Gallery's vision.

OUR PEOPLE

At National Gallery Singapore, we develop cultural leaders who make the world better. Our people are united by a shared belief in the power and necessity of art, and work together to create meaningful experiences for our visitors.

RESPONSIBILITIES

The Cybersecurity Manager is responsible for safeguarding the art museum's digital assets, information systems, and IT infrastructure from cyber threats. The role encompasses overseeing the implementation of cybersecurity protocols, managing risk, and ensuring compliance with industry standards and governance policies. The ideal candidate will also possess a strong understanding of IT governance to align cybersecurity strategies with the museum's objectives and operations.

Key Responsibilities:

• Cybersecurity Strategy & Implementation:
• Develop and implement a comprehensive cybersecurity strategy tailored to the museum's needs.
• Oversee the deployment of security technologies (firewalls, intrusion detection, anti-malware) and ensure their proper operation.
• Conduct vulnerability assessments and penetration testing on systems, networks, and devices to identify and mitigate risks.
• IT Governance, Data Governance & Compliance:
• Establish and enforce IT governance policies in line with industry standards and legal/regulatory requirements (e.g. PDPA, ISO27001) and how they interact with IT governance and cybersecurity strategiesCollaborate with museum leadership to align cybersecurity policies with strategic goals.
• Monitor and ensure compliance with internal governance frameworks, data privacy laws, and external audit requirements.
• Manage and perform assessment and review on security review for applications and systems.
• Collaborate with the Data Governance team to establish and enforce data governance policies, standards, and procedures, ensuring alignment with the overall IT governance strategy.
• Implement and oversee frameworks for data protection, data lifecycle management, and regulatory compliance, including data classification and data handling standards.
• Incident Response & Management:
• Develop and manage the incident response plan, ensuring rapid and effective response to cybersecurity incidents, including data-related breaches
• Coordinate with external agencies and partners for threat intelligence and reporting.
• Conduct post-incident analysis and ensure continuous improvement in response tactics.
• Work with Data Governance and IT teams to ensure proper logging, monitoring, and alerts for data breaches or unauthorised access to sensitive data.
• Risk Management:
• Lead cybersecurity risk assessments and establish risk management plans, considering threats to museum data, artwork security systems, and visitor information.
• Implement controls to safeguard sensitive information (e.g., donor data, collections inventory, financial records).
• Maintain up-to-date risk registers and report on the security posture of museum systems.
• Conduct regular risk assessments and audits of data governance processes to identify gaps in data security and compliance.
• Partner with the Data Governance team to monitor compliance with data protection regulations, including conducting privacy impact assessments and data breach investigations.
• Staff Training & Awareness:
• Create and deliver cybersecurity awareness training for museum staff, volunteers, and contractors.
• Promote a culture of security awareness and ensure best practices are followed across the organization.
• IT and Data Asset Protection:
• Secure the museum's technology stack, especially with regards to personal data and intellectual property on Gallery's system, such as CDP/CRM, artwork collections systems, and ticketing system.
• Ensure security and compliance of digital assets and systems.
• Collaborate with the Data Governance team to implement data classification schemes and maintain a comprehensive data inventory, including critical, sensitive, and regulated data.
• Vendor & Third-Party Management:
• Assess third-party vendors and contractors to ensure compliance with the museum's cybersecurity policies.
• Negotiate security terms in vendor contracts and oversee third-party risk management.

Must-Haves:

• Bachelor's degree in Computer Science, Information Security, or related field.
• 5+ years of experience in cybersecurity, preferably within a cultural institution, museum, or non-profit environment.
• Experience in IT governance (e.g. COBIT, ITIL), data governance risk management, and compliance (GRC).
• Proficient in network security technologies (eg. firewalls, VPNs, IDS/ IPS)
• Expertise in cybersecurity practices such as data encryption, data masking, identity and access management, and vulnerability assessments.
• Strong problem-solving skills and the ability to think critically under pressure.
• Effective communication skills, with the ability to translate complex technical issues into accessible language for museum staff and stakeholders.
• Interest in art and a desire to protect the museum's mission through robust cybersecurity.

Good-to-Haves:

• Hands-on experience with security operations, incident response, and digital forensics.
• Experience with data governance tools (eg. MS Purview, Atlation, Informatica)
• CISSP, CISM, CRISC

Our client, a well-established MNC is seeking for an Assistant Marketing Manager ( Luxury Lifestyle Retail ) - $ 6,000.00 + Attractive Bonuses / MNC / Central Area

Requirements

• Min a Degree in Marketing or Mass Communication or Business or relevant
• At least 4 to 5 years experience providing 360 Marketing function include Advertising and Promotions, Events, Digital Marketing, Social Media, Public Relations, CRM etc
• Experience in dealing with vendors, agencies and medias
• Comfortable to work in a fast pace environment
• Strong communication and writing skill
• Confident and perseverance.
• Independent and team player

Others

• Salary: $ 6,000.00 + ATTRACTIVE BONUSES
• Central area - walking distance from MRT station

Interested candidate can send in your resume (word format prefer) to [email protected]

BUSINESS DEVELOPMENT MANAGER Job description

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Duties and Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction

• Conduct research to identify new markets and customer needs

• Arrange business meetings with prospective clients

• Promote the company’s products/services addressing or predicting clients’ objectives

• Prepare sales contracts ensuring adherence to law-established rules and guidelines

• Keep records of sales, revenue, invoices etc.

• Provide trustworthy feedback and after-sales support

• Build long-term relationships with new and existing customers

• Develop entry level staff into valuable salespeople

Requirements and Qualifications

• Experience in customer support is a plus

• Market knowledge

• Good negotiation skills

• Time management and planning skills

• Ability to work well under pressure.

• Knowledge of the latest technology and trends within the industry.

• Good interpersonal skills.

• Strong communication and presentation skills.

• Detail-oriented with strong organizational skills.

• Ability to conduct thorough research.

• Ability to work independently and as part of a team.

• Strong problem-solving skills.

• Willingness to stay updated on industry trends.

• Experience in training and mentoring staff.

• Degree or Diploma or minimum three years relevant work experience

• Able to work early mornings, nights, and weekends

BUSINESS DEVELOPMENT MANAGER Job description

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Duties and Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction

• Conduct research to identify new markets and customer needs

• Arrange business meetings with prospective clients

• Promote the company’s products/services addressing or predicting clients’ objectives

• Prepare sales contracts ensuring adherence to law-established rules and guidelines

• Keep records of sales, revenue, invoices etc.

• Provide trustworthy feedback and after-sales support

• Build long-term relationships with new and existing customers

• Develop entry level staff into valuable salespeople

Requirements and Qualifications

• Experience in customer support is a plus

• Market knowledge

• Good negotiation skills

• Time management and planning skills

• Ability to work well under pressure.

• Knowledge of the latest technology and trends within the industry.

• Good interpersonal skills.

• Strong communication and presentation skills.

• Detail-oriented with strong organizational skills.

• Ability to conduct thorough research.

• Ability to work independently and as part of a team.

• Strong problem-solving skills.

• Willingness to stay updated on industry trends.

• Experience in training and mentoring staff.

• Degree or Diploma or minimum three years relevant work experience

• Able to work early mornings, nights, and weekends

Job Description & Requirements

Project Manager who will work closely with clients on confirmed projects and will be responsible for assigning and managing the projects starting from the initial design conception, through construction, to completion and handling over to clients. The goal is to manage projects, from budget, timeline, quality to clients' satisfaction.

Job Responsibilities

• Meet potential clients with Business Development Managers to enquire and understand clients' needs
• Co-ordinate layout plan, design plan and visuals, sketch. 3D-drawings, product specifications etc prepare project schedule and quotations to clients and submit tenders for the project to clients.
• Preparation of contracts, negotiation of revisions/ amendments, changes and additions to contractual agreements with architects, consultants, clients, suppliers and subcontractors.
• Arrange submission of plans to local authorities for approval and arrange inspections of building work
• Prepare costing report for management's approval and manage budget accordingly
• Work closely with project and operation teams and contractors to ensure timely delivery fo the project and excellent quality of work done
• Being the key single interface between the company and clients, obtain client's feedback and resolve project related issues such as payments, etc.

Job Requirements

• Diploma/Degree in Interior Design, Architecture, Project Management, Construction Management or equivalent
• Candidate must possess minimum 8 years’ experience in corporate office design and build project management. Those with PMP Certification have an added advantage.
• Able to interpret architectural plans and familiar with building and safety regulations
• Experience in leading and managing multiple projects within tight timelines
• Excellent project, presentation, leadership and people management skills
• Highly self-motivated, positive working attitude with a high level of professionalism and integrity
• Good communication & interpersonal skills
• Fluent in both spoken and written English (in order to handle feedbacks and issues from English & Mandarin speaking associates)

· Providing impeccable guest service experiences to all dine-in guests

· Ensure guests are properly greeted upon their arrival

· Promptly address guests’ requests, like food allergy

· Actively listen to and resolve complaints

· Ensure special guests like disabled people, elderly and VIPs, receive personalized services

· Coordinate and manage communication between guests and staff and follow up to ensure we resolve customer concerns

· Promote and upsell our range of products to customers

· Manage guest relations team to ensure we comply with all standards and operating procedures

· Liaise with the guest experience team to provide an overall comfortable guest experience

· Analyze customer feedback from various channels and suggest ways to improve ratings and guests’ experience

· Establish friendly relationships with regular customers

· Document all resolved cases and most frequently asked questions in the internal database for tracking and improvement purposes

· Abide to Bacha Coffee’s policies and standards whenever addressing any customers’ feedback

Requirements:

· Proven work experience as a Guest Relations Manager or similar role

· Understanding of all best practices and relevant laws

· Great proficiency in English; knowledge of other languages is a plus

· Customer service drive with outstanding communication and active listening skills

· Excellent problem-solving and multitasking skills

· Leadership skills along with the ability to motivate a team into high performance

· Ability to work flexible hours

· Strong sense of responsibility and a professional presentation

Key Responsibilities:

• Manage non-ferrous metals or palm oil trading activities and operations, expanding the group’s international import and export.
• Build and maintain strong relationships with suppliers and customers, ensuring smooth contract negotiations and execution in the trade.
• Monitor and assess market and trading risks, providing timely updates and relevant trade information to management.
• Regularly report to management on transactions, financial performance, and profitability, while overseeing daily trading activities.
• Develop and implement policies, business plans, and budgets for metal or palm oil trading in Singapore to achieve business objectives.
• Collaborate closely with manufacturers, suppliers, processors, shippers, and financial institutions to gather and analyze business information.
• Stay update on global market trends, providing proactive and creative strategies in response to change in international economic and political conditions.
• Forecast market trends, analyze and leverage the group’s resources and financial strength to explore opportunities in strategic alliances, investments, acquisitions, and partnerships with producers, processors, and consumers.
• Ensure the efficient operation of all support systems (trading, documentation, finance, and coordination) to ensure smooth business processes and provide constructive feedback.
• Maintain risk control within the framework set by management, ensuring business stability.
• Ensure strict compliance with credit risk management policies, unless otherwise approved by management.

Requirements:

• A recognized degree in a relevant field.
• At least 5 years of experience in non-ferrous metals or palm oil physical trading, with a strong track record of performance.
• Strong understanding of global metal or palm oil supply chains, consumption trends, and economic dynamics affecting the metals or palm oil market.
• Knowledge of production and processing methods, logistics, and port operations.
• Proven ability to communicate and work effectively with internal and external stakeholders, including senior management.
• Ability to manage multiple priorities and work effectively in a fast-paced, dynamic environment.

Looking for F&B Manager of at least 3 years and above, deploy to F&B outlets. Daily job scope includes overseeing daily operations, procurement of goods and inventory control management. Willing to learn and pick up basic cashiering skills. Possess good service attitude to handle customers orders, be able to PR with local and foreign customers to hone customers relationship and handle their requests. Possess good leadership skills to lead a team of 10 or more staffs. May be required to do overtime from time to time, when required to.

1. Can settle all government official documents and manpower issues, which includes basic wages calculations, apply foreign workers permit, settle local staffing problems.

2. Know or willing to learn the basic of making hot beverages.

3. Has to design and put up simple advertisements for empty food stalls.

4. Has to do sales report and set sales targets for staffs on a monthly basis.

5. Teach new staffs the correct language and educate new staffs on company's SOP.

6. Ensure public lavatories are kept and maintained in order, may be required to go hands on if shortage on manpower.

7. Able to handle customers' complaints or feedback and ensure corrections are put into actions.

8. Able to handle conflicts or disputes among staffs.

9. Procurement of goods by maintaing good communication and relationship with suppliers and keep check of inventories level on a daily basis.

Job Description & Requirements

Good knowledge in Chinese & Fusion cuisine

1. Recruit, select, train, assign, schedule, coach, counsel and discipline employees

2. Communicate job expectations; planning, monitoring, appraising and reviewing job contributions

3. Plan and review compensation actions; enforcing policies and procedures

4. Contribute operations information and recommendations to strategic plans and reviews; prepare and complete action plans; implement production, productivity, quality and customer-service standards; resolve problems; complete audits; identify trends

5. Forecast requirements; prepare an annual budget; schedule expenditures; analyze variances; initiating corrective actions

6. Develop operations systems by determining product handling and storage requirements; develop, implement, enforce and evaluate policies and procedures; develop processes for receiving product, equipment utilization, inventory management and shipping

7. Analyze process workflow, employee and space requirements and equipment layout; implement changes

8. Maintain safe and healthy work environment by establishing, following and enforcing standards and procedures; complying with legal regulations

9. Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations

10. Accomplish operations and organization mission by completing related results as needed

11. Meet or exceed operations labor budget expectations

12. Manage staff levels, wages, hours, contract labor to revenues

13. Responsible for all department managers and supervisors, with review/approval responsibility for all operations employees

14. Run a safe, injury/accident free workplace

15. Establish contracts and pricing and ensuring proper maintenance and serving as primary liaison with utilities and local government agencies, such as fire, police, health and safety agencies

16. Manage relationships with key operations vendors

17. Track vendor pricing, rebates and service levels

18. Review and approve all operational invoices and ensure they are submitted for payment

19. Serve as primary point of contact when there are customer issues related to equipment quality, customer service, or accidents and mishaps on-site. In particular, this includes any issues on-site at client facilities, such as breaking a fence or tape residue on flooring

20. Communicate customer issues with operations team and devise ways of improving the customer experience, including resolving problems and complaints

21. Work closely with Directors and management team to set and/or implement policies, procedures and systems and to follow through with implementation.

22. Communicate all operating policies and/or issues at department meetings

23. Work closely with the inventory manager and team to perform analysis of our inventory and ensure we are utilizing our inventory effectively, purchasing the right equipment, maintaining solid inventory data and reduce sub-rental expenses

24. Great Knowledge of Chinese, Fusion Food

25. Maintain smooth operations of the outlet

26. To oversee the kitchen and design exceptional menus

27. Purchase of kitchen goods, manage daily kitchen operations within budget guidelines and to the highest standard and to train new staffs.

28. Manage compliance with food and beverage hygiene policies and procedures.

30. Hands-on experience with various kitchen equipment

31. Up-to-date knowledge of cooking techniques and recipes

32. Excellent time management abilities

33. Ability to remain calm and undertake various tasks

Requirements

· Proven work experience as a F&B Supervisor

· Hands-on experience with various kitchen equipment

· Advanced knowledge of culinary, baking and pastry techniques

· Leadership skills

· Ability to remain calm and undertake various tasks

· Excellent time management abilities

· Up-to-date knowledge of cooking techniques and recipes

· Familiarity with sanitation regulations

· Culinary school preferred

· Leadership

· Conflict Management

· Business Negotiation

· Organization

· Decision-Making

· People Management

· Data Entry Skills

· Data Processing Skills

· Dependable

· Reporting Skills

· Deadline-Oriented

· Budget Development

· Critical Thinking and Problem Solving Skills

· Planning and Organizing

· Communication Skills

· Persuasiveness

· Influencing and Leading

· Delegation

· Team Work

· Negotiation

· Adaptability

· Stress Tolerance

• Take charge of payroll processing and payroll management to ensure all mandatory legislative requirements are complied with.
• Handle Work Pass applications, renewals and other employment-related required applications.
• Generate various HR reports required for internal and external submissions.
• Provide support to HR Manager to run the day-to-day HR operations from recruitment to liaising with government agencies and statutory boards (e.g., MOM, IRAS, CPF, Law Society) on all sorts of HR-related matters.
• Any other matters/projects that the management may require assistance with from time to time.

Requirements:

• Diploma or Degree in Human Resources or Business Management or equivalent
• At least 8 years of payroll experiences in leading role
• Strong analytical, organizational and problem-solving skills
• Good team player with strong communication skills
• Good command of written and spoken English
• Good knowledge of statutory regulations and regulatory requirements
• Proficient in Microsoft Office applications particularly in Excel and Word

Please visit our website at www.drewnapier.com for more information.

Kindly email us your detailed resume in MS Word or PDF format only, stating full details of qualifications, experience, current and expected salaries.

(We thank all applicants for writing in. Only shortlisted candidates will be notified. All applications will be treated with the strictest confidence)

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Working location: Ang Mo Kio

Responsibilities

• Research, network and build relationships with potential new clients
• Work with team to develop proposals to meet the client’s needs
• Participate in pricing of services
• Participate and attend trade exhibitions and conferences and provide team with information on market trends to prospect for new clients
• Present new products and services, Organize demonstration and showcase events for potential customers

Requirements

• Bachelor's degree in Engineering or Business

• 3-5 years of sales or marketing experience

• Experience in Defence System will be of advantage

• Good Networking and Proposal Writing skills

To Apply or find out more information on this role, please email us or send in your updated resume to: [email protected]

Shelly Tan Bee Leng (Reg. No. R2199458)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

Responsibilities:

• Lead and guide software delivery teams to implement solutions.
• Analyze project requirements, Design and develop software systems and applications to meet customer's needs.
• Work with Project Manager and stakeholders to ensure timely and successful delivery of the project scope within timelines
• Serve as a technical advisor to the development team, offering troubleshooting support and driving issue resolution.
• Prepare and maintain technical documentations and design plans
• Provide System Enhancement Recommendations such as modifications or upgrades to existing software systems and applications to enhance performance.
• Ensure compliance with industry standards, regulations, and best practices (e.g. SGTS, GCC, IM8, etc.)

Requirements

• Experience in infrastructure architecture (on-prem/cloud), database architecture and networking
• 5-8 years of experience in software, systems design and implementation.
• Experience in pre-sales consulting would be added advantage
• Experience as a Solution Architect would be a plus
• Proficiency in software development languages such as Java, Python, C++, or others

To Apply or find out more information on this role, please email us or send in your updated resume to: [email protected]

Shelly Tan Bee Leng (Reg. No. R2199458)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)