Responsibilities:

• Manage, mentor and coach the relevant team members to achieve quality and productivity for optimal customer experience
• Train and upskill new and existing team members of the team, and provide actionable feedback
• Work closely with the senior management team to design & curate procedures for the best user experience.
• Attend and welcome visitors and customers by providing satisfactory customers service
• Maintain customer records and monitor their appointment
• To professionally and satisfactorily resolve customer complaints pertaining to products and services
• To Implement & improve customer retention practices
• To encourage a positive and cozy environment for the customers
• Assist in other area, if needed from time to time

Qualifications & Requirements

• Customer service enthusiast
• Prior experience in the customer service field
• Professional looking and well-groomed to the standards set
• Proficient communication skills
• Customer Service oriented and passionate about serving customers
• Ability to stay calm in any given situation
• Possess some degree of digital literacy
• Prior experience in the beauty line would be a plus

As a Customer Success Consultant, you will play a pivotal role in ensuring our clients achieve maximum value from our services. You will act as both a Consultant and Relationship Manager, working closely with clients to understand their needs, provide expert guidance and build strong, long-lasting relationships with them. Your KPI is to achieve the highest level of customer satisfaction and increase the customer retention rate for every client you serve.

Responsibilities:

• Serve as primary point of contact for assigned clients, ensuring high level of quality in services and deliverables from delivery team
• Conduct regular check-ins with clients to identify issues, concerns or needs and address them timely and promptly
• Responsible for onboarding new clients, ensuring smooth transition and successful implementation
• Regularly analyse and ensure business objectives, project milestones and quality standards are met
• Act as an advocate for clients, ensuring their feedback are heard and acted upon
• Provide expert advice and guidance to client on maximizing value of products/service to meet their business needs
• Conduct User Requirement Workshops and User Training sessions, when necessary

Qualifications and Skills

• Minimum Degree in Information Technology, Computer Science, Social Science or equivalent
• At least 3 years of working experience in Project Managing web-related projects will be advantageous
• Proven experience in customer-facing role within the fast-paced IT industry
• Possess excellent communication and interpersonal skills
• Fresh graduates are welcome to apply

This position play a crucial role in ensuring that customers derive maximum value from a product or service, ultimately fostering long-term satisfaction and loyalty. Their responsibilities typically include:

Customer Support: Serve as a primary point of contact for customers, addressing inquiries, troubleshooting issues, and providing technical assistance promptly and effectively.

Product Training: Provide training sessions & educate customers on how to effectively use the product or service to maximize its value.

Onboarding: Guide new customers through the initial setup and implementation process, ensuring a smooth transition onto the product or service.

Cross-functional Collaboration: Work together with teams across the organization, including sales, marketing, product development, and support, to ensure a unified and positive customer experience

Requirement :

-1-2 year experience in customer support role

- Possess good HR payroll , leave system , CPF & OT claims concept

- Good communication skills and able to handle difficult customers

- Training will be provided

Mon to Fri 9am to 6pm

Summary

The Customer Service Executive is responsible for maintaining customer satisfaction through assisting customers and providing support to the Company’s Sales.

Primary Responsibilities

• Maintain and develop good relationship with existing and new customers.
• Assist customers by contributing information and recommendations relevant to the customer and providing follow through support.
• Cold call to existing and potential customers to support sales growth.
• Attend to all new enquiries received.
• Assist sales and marketing with product promotion and marketing events.
• Prepare quotations and follow up on it.
• Responsible to update on product availability.
• Responsible for the preparations of sales documents.
• Update customers on delivery status and outstanding orders.
• Collaborate and liaise closely with internal departments for sales and other functions.
• Manage customer relations through the use of specialized CRM system.
• Perform additional duties and responsibilities assigned by management.

Knowledge and Skill Requirements

• At least 2 years of customer service experience diploma or degree in any field.
• Good interpersonal and communications skills.
• Service oriented
• Excellent writing skills and telephone etiquette.
• Able to communicate in 3rd language is added advantage.
• Proficient in MS Office, and experienced in NAV systems is an added advantage.

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

ReplyForward

• Greet guests in a friendly and warm manner

• Engage and build a relationship with the customer to create a memorable experience for the customer

• Make recommendations to customers based on their preferences

• Arrange the seating of customers

• Handle reservation arrangements

• Maintain cleanliness of the restaurant

About the Company

Founded in 2016, Car Choice Group is one of the largest pre-owned automotive dealerships in Singapore with over 6 showrooms islandwide. Our diversified entities include Bike Choice Singapore, SK Magic (Singapore), GEM Credit, and Auto Infinite.

Mission & Vision: Driving Progress

• Mission: Redefine car buying, nurturing long-term relationships, and ownership.
• Vision: Be the preferred destination for car buying in Singapore while upholding our commitment to sustainability and social responsibility.

Core Values: Our Pillars

• People-Centric: Elevating customer experiences, empowering staff.
• Transparent & Genuine: Delivering clear, systemic information.
• Ethical Excellence: Upholding the highest ethical standards.

Responsibilities

• Serve as main liaison between customers and service team.
• Manage queue system, greeting customers professionally and ensuring a seamless service experience.
• Complete and maintain accurate records via job sheets.

Skills Required

• Minimum 1 year of working experience in customer service or related fields.
• Prior working experience in the automotive experience would be advantageous.

Other Requirements

• Possess strong interpersonal and communication skills.
• Service oriented with a passion for customer service.
• Patient and empathic.

Responsibilities:

. Reporting to the manager, he’ll perform service activities related to refrigeration chillers.

. Working with chillers to support maintenance, commission, service, install, retrofit, and repair.

. Involve in sales schedule planning & prepare reports for management’s review.

· Maintain the sales service quality and timeliness of answers to customer’s questions & problem.

· Manage assets that are devoted to supporting sales service efforts including facilities, vehicle, equipment, and parts inventory, and this included exercise cost reduction process in accordance with budget control objectives.

· Develop new design, sales & service opportunities and provide sales service support to existing clients.

· Travel to perform sales service locally & overseas and provide support as and when required.

· Coordinate and support contractors.

. Ad-hoc & other duties as assigned.

Requirements:

. Min Diploma in engineering qualification

. Minimum 3 years’ experience in semicon industry

. Proficient in Microsoft office, web design and 2D drawing

. Customer-centric with good oral & written skills

. Hand-on with a can-do attitude

· Strong analytical mind, good problem-solving, independent, goal driven.

We regret that only shortlisted candidates will be notified.

About the Company

Casa Creation is the authorized distributor for SK Magic, one of the world’s most advanced home appliance makers originating from Korea. Combining sleek design, effortless use, and amazing health benefits, we believe that our SK Magic product range - particularly state of the art water and air purifiers - are the fast-rising appliances of the future in today’s hectic yet discerning society.

Vision

Creating a clean and safe living environment, through the pursuit of fundamental health care.

Core Values

1. Health: We believe in creating a clean and safe environment, through the pursuit of fundamental
   health care.
2. Eco-Friendliness: Our products reduce resource consumption, minimise pollution and reduces the production-use-disposal process.
3. Convenience: We aim to minimise labour for all our customers, creating a seamless experience and curating our products to suit each of your needs.

Responsibilities

• Install company water purifiers on-site, including set up of parts, troubleshooting, and quality checks.
• Perform routine maintenance, such as inspecting parts, checking, and replacing filters.
• Perform repair works as necessary.

Skills Required

• Minimum 1 year experience in plumbing or related technician work.
• Knowledge of machines and tools, including their designs, uses, repair, and maintenance.
• Customer oriented with positive work attitude.

Other Requirements

• Possess a valid Class 3/3A driving license.
• Able to work 5.5 days a week.

About the Company

Casa Creation is the authorized distributor for SK Magic, one of the world’s most advanced home appliance makers originating from Korea. Combining sleek design, effortless use, and amazing health benefits, we believe that our SK Magic product range - particularly state of the art water and air purifiers - are the fast-rising appliances of the future in today’s hectic yet discerning society.

Vision:

Creating a clean and safe living environment, through the pursuit of fundamental health care

Core Values:

1. Health: We believe in creating a clean and safe environment, through the pursuit of fundamental health care
2. Eco-Friendliness: Our products reduce resource consumption, minimise pollution and reduces the production-use-disposal process.
3. Convenience: We aim to minimise labour for all our customers, creating a seamless experience and curating our products to suit each of your needs.

Responsibilities:

• Install company water purifiers on-site, including set up of parts, troubleshooting, and quality checks.
• Perform routine maintenance, such as inspecting parts, checking, and replacing filters
• Perform repair works as necessary.
• Advice customers on purifier set up, cleaning, and maintenance.

Skills Required:

• Minimum 1 year experience in plumbing or related technician work.
• Knowledge of machines and tools, including their designs, uses, repair, and maintenance.
• Customer oriented with positive work attitude.

Other Requirements:

• Possess a valid Class 3/3A driving license.
• Able to work 5.5 days a week.

About the Company

Casa Creation is the authorized distributor for SK Magic, one of the world’s most advanced home appliance makers originating from Korea. Combining sleek design, effortless use, and amazing health benefits, we believe that our SK Magic product range - particularly state of the art water and air purifiers - are the fast-rising appliances of the future in today’s hectic yet discerning society.

Vision

Creating a clean and safe living environment, through the pursuit of fundamental health care

Core Values

1. Health: We believe in creating a clean and safe environment, through the pursuit of fundamental
   health care
2. Eco-Friendliness: Our products reduce resource consumption, minimise pollution and reduces the production-use-disposal process.
3. Convenience: We aim to minimise labour for all our customers, creating a seamless experience and curating our products to suit each of your needs.

Responsibilities

• Install company water purifiers on-site, including set up of parts, troubleshooting, and quality checks
• Perform routine maintenance, such as inspecting parts, checking, and replacing filters
• Perform repair works as necessary
• Advice customers on purifier set up, cleaning, and maintenance

Skills Required

• Minimum 1 year experience in plumbing or related technician work
• Residential drilling experience
• Residential plumbing experience
• Customer oriented with positive work attitude

Other Requirements

• Singaporean/Malaysian
• Possess a valid Class 3/3A driving license
• Able to work 5.5 days a week

We are seeking a highly skilled and motivated Service Engineer to join our team. The ideal candidate will be responsible for providing technical expertise, performing maintenance, and delivering support services to ensure the efficient operation of equipment and systems.

• Designing and developing electrical systems for marine vessels
• ⁠Installing and commissioning electrical systems on ships
• Supervising the work of marine engine technicians
• Inspecting and testing electrical systems and equipment
• Maintaining and repairing electrical systems and equipment
• Designing tray routes and electrical panel positions
• Creating single-line diagrams of lighting and other electrical panels
• ⁠Supervising the installation, cabling, and termination of electrical equipment
• Independently testing and Commissioning electrical panels
• Presenting surveys of electrical systems to relevant authorities

About the Company

Casa Creation is the authorized distributor for SK Magic, one of the world’s most advanced home appliance makers originating from Korea. Combining sleek design, effortless use, and amazing health benefits, we believe that our SK Magic product range - particularly state of the art water and air purifiers - are the fast-rising appliances of the future in today’s hectic yet discerning society.

Vision

Creating a clean and safe living environment, through the pursuit of fundamental health care.

Core Values

1. Health: We believe in creating a clean and safe environment, through the pursuit of fundamental health care
2. Eco-Friendliness: Our products reduce resource consumption, minimise pollution and reduces the production-use-disposal process.
3. Convenience: We aim to minimise labour for all our customers, creating a seamless experience and curating our products to suit each of your needs.

Responsibilities

• Install company water purifiers on-site, including set up of parts, troubleshooting, and quality checks.
• Perform routine maintenance, such as inspecting parts, checking, and replacing filters.
• Perform repair works as necessary.

Skills Required

• Minimum 1 year experience in plumbing or related technician work.
• Knowledge of machines and tools, including their designs, uses, repair, and maintenance.
• Customer oriented with positive work attitude.

Other Requirements

• Possess a valid Class 3/3A driving license.
• Able to work 5.5 days a week.

Job Responsibilities

• Oversee the Superintendents'offices and Customer Relations (CR) centre
• Manage the CR assistant and office assistant
• Arrange entry pass, accommodation, transport, carpark and meal for customers
• Handle the visitor list, daily planner and Customer Feedback
• Prepare Customer Satisfaction Report
• Monitor inventory and verify invoices of vendors
• Support company events
• Take and collate project photos for publicity purpose

Job Requirements

• Able to develop good working contacts and good relationships with customers
• Willing to undertake other assignments when called upon
• Excellent interpersonal skills, handling and managing customers' complaints, ability to co-ordinate and organise levents and functions
• Bachelor of equivalent in any discipline
• Minimum 2 years of customers relations experience
• Training will be provided

Our Address and Working Hours:

Seatrium (SG) Pte. Ltd.

(Tuas Yard)

51 Pioneer Sector 1 628437

(Islandwide transport provided)

Working hours

Monday – Thursday: 8:00am – 5.15pm

Friday: 8:00am – 4.30pm

Interested candidates are invited to send us an updated resume with your current and expected salary and earliest availability.

We regret that only shortlisted candidates will be notified.

Please note that your personal data disclosed to Seatrium (SG) Pte. Ltd. and our group of companies, shall be used for the purposes of evaluation, and processing in accordance with our recruitment processes and policies. By providing your personal data, you have consented to the aforesaid purpose under the provisions of the Personal Data Protection Act 2012.

Job Description:

We are seeking a dedicated and detail-oriented Monitoring Specialist to join our team. This role involves monitoring activities, reviewing flagged transactions, and ensuring smooth operations in a fast-paced environment.

Roles & Responsibilities:

• Perform monitoring activities using provided tools and review flagged transactions.
• Ensure all tasks are completed and submitted in compliance with Standard Operating Procedures (SOPs) and within agreed timelines or SLAs.
• Maintain proper documentation, notifications, escalations, and tracking of interactions with clients.
• Handle ad hoc duties and tasks as required.

Requirements:

• Minimum of 1 year of experience in an administrative role.
• Minimum education qualification: N-levels, subject to relevant working experience.
• Fast learner and a strong team player.
• Excellent communication skills and ability to thrive in a fast-paced environment.
• Willingness to work rotational shifts, including weekends and public holidays.
• Working hours: 10:00 AM to 10:00 PM, 4 days a week.

Additional Information:

• This is a 100% onsite role.
• Candidates must be comfortable working on weekends and public holidays.

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

ReplyForward

Onboarding on Febraury 2025

The Workplace Experience team supports the frontline operations and communications outreach across the three primary locations. The proposed manpower will be required to operate on-site services and the scope of work, but not limited to, is as follows:

• Provide on-site support various teams within organization
• Provide on-site frontline concierge service
• Provide on-site support for room and AV/IT systems management
• Support with provision of office supplies and employee indents through vending and parcel locker machines at the three primary locations when needed.
• Provide administrative and operational support for the daily topping up and up-keeping of pantries located at various floors across three primary locations.
• Manage the daily operations of the gym, including timely follow-ups on any maintenance works required to the infrastructure.
• Provide administrative support and content to drive the monthly promotion
• Provide administrative and operational support to plan, organise and conduct up to two monthly complimentary employee-related initiatives to improve employee productivity across the three buildings, such as sourcing and deployment of food trucks.
• Provide on-site wayfinding/assistance (e.g. lost-and-found) for public visitors at the Public Concierge, the proposed manpower will escalate the service requests/status enquiries/feedback to the middle office via the Employee Relationship Management System (ERMS) for case resolution
• Provide logistics and AV support for events organised within the three primary locations when needed.

Requirements:

• Singapore Citizen/Permanent Resident
• Diploma in Business Management or relevant discipline
• Strong service excellence mind-set
• Good knowledge of Microsoft Office software/applications (e.g. Excel) will be advantageous

Other Information:

• Location: Bukit Gombak, Hillview & Depot Road (Might have to rotate between 3 different locations Bi Weekly)
• Salary: $2,400 - $2,700
• Performance Bonus
• 14 Days Annual Leave
• Duration: Contract until Jan 2029
• Working hrs: Monday to Friday: 8.30am to 6.00pm (Hours might be staggered subjected to team lead)

"This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Groups’s PDPA and e2i’s PDPA."

Job Highlight :

- Flexible working hours

- Work from home

- Training is provided

Responsibility include:

- Communicating with new prospects and arranging appointments while following up with appointments set

- Providing exemplary customer service with clients to ensure they are happy with our service

- Develop strong and maintain good relationships with both individual and corporate clients for revenue growth and client retention

- You will be WORKING FROM HOME, so you need to be independent and disciplined

Requirements:

- Willing to learn and adapt fast.

- Independent, motivated and self-driven.

Applicant should be at least 21 year old.

Singaporean/PR

Housewife welcome

Our client a freight forwarding company established in China with 11 strong years of market presence. They specialize in e-commerce and traditional freight, handling about 15,000 tons of airfreight per month.

The ideal candidate will possess a strong background in freight forwarding and a passion for delivering exceptional customer service. This role involves managing customer inquiries, coordinating airfreight shipments, and ensuring timely and accurate communication with clients and internal teams.

Responsibilities:

• Procure the most effective option based on rates, transit time, customers’ requirements, etc.
• Develop unique solutions to achieve maximum efficiency (e.g. transshipments, etc.).
• Act as Control Tower for the region.
• Oversee and mentor the airfreight customer service team, providing guidance and support to ensure high performance.
• Foster a positive work environment that encourages collaboration and professional growth.
• Develop and maintain strong relationships with key clients, ensuring their needs are met and expectations exceeded.
• Address customer inquiries and issues promptly and effectively, ensuring high levels of satisfaction.
• Collaborate with operations, sales, and logistics teams to ensure seamless shipment processes and timely delivery of services.
• Monitor airfreight shipments and coordinate with carriers to resolve any issues that may arise.
• Identify opportunities for process improvements and implement best practices to enhance customer service and operational efficiency.
• Analyze customer feedback and performance metrics to develop strategies for service enhancement.
• Provide training and ongoing support to team members on airfreight procedures, customer service excellence, and industry regulations.
• Prepare regular reports on team performance, customer satisfaction, and operational metrics for senior management.
• Utilize data to drive decision-making and improve service delivery.

Requirements:

• Bachelor’s degree in Logistics, Business Administration, or a related field preferred.
• Minimum of 5 years of experience in airfreight customer service or freight forwarding.
• Strong knowledge of airfreight regulations, tariffs, and shipping procedures.
• Excellent communication and interpersonal skills, with the ability to build rapport with clients and team members.
• Proven leadership and team management experience.
• Private and Confidential
• Proficient in freight forwarding software (specifically Cargowise) and Microsoft Office Suite.
• Ability to thrive in a fast-paced, dynamic environment.

By sending your job resume to us, it shall be deemed that you have agreed and hereby give your consent to Merries Employment LLP in collecting, using and/ or disclosing your personal data for the purpose of accessing and processing your job application and/ or for future job opportunities within Merries and/ or with the client(s) of Merries. If you wish to withdraw your consent, please notify us.

We regret to inform only shortlisted candidates will be notified.

Merries Employment LLP

EA Licence No: 14C7362

Posting Personnel: Kong Fong Ting
EA Personnel Registration No: R1987853

Join one of the world’s leading energy solutions providers and discover how you can grow with Yinson no matter where you are in your career.

Who are we?

Yinson Green Technologies Pte Ltd is a wholly owned subsidiary of Yinson Holdings Berhad. Yinson Holdings Berhad is a public limited liability company, incorporated and domiciled in Malaysia, and listed on the Main Market of Bursa Malaysia.

YGT is a green technologies solutions provider delivering clean, integrated and technology-enhanced ecosystems and services across the marine, mobility and infrastructure segments.

YGT’s strategic investments currently include an advanced hydrofoil system for electric vessels, e-bikes with swappable batteries, autonomous technology for electric vehicles and vessels, marine energy storage solutions and electric vehicle charging.

YGT currently has five main brands: MarinEV, ChargEV, DrivEV, RydeEV and DigitalEV.

For more information, please visit Yinson GreenTech at: https://ygt.yinson.com/

What is the role?

Yinson GreenTech is looking for a skilled Service Engineer to join our marine division (“marinEV”). The primary focus of this role is on the engineering, maintenance, commissioning, and troubleshooting of Energy Storage Systems (ESS) for battery electric vessels and charging stations. The successful candidate will work closely with ESS suppliers, perform hands-on fieldwork with high-voltage systems, and ensure the safe and efficient operation of power electronic equipment. This role requires extensive field experience, strong knowledge of electrical systems, and a commitment to maintain the highest standards of safety and performance uptime for marinEV vessels

Key Duties & Responsibilities:

System Maintenance & Support:

• ESS Maintenance: Perform routine and preventative maintenance on Energy Storage Systems (ESS) installed on electric vessels, ensuring optimal performance and reliability.
• High-Voltage Systems: Work safely with high-voltage systems, following industry best practices and safety protocols.
• Power Electronics: Maintain and troubleshoot power electronic equipment, including inverters, converters, and battery management systems (BMS).
• Mechanical Handling: Handle mechanical components of ESS, including battery modules, cooling systems, and structural supports, ensuring proper installation and maintenance.
• Software Updates: Collaborate with software engineers to implement software updates, perform diagnostics, and resolve issues related to vessel control systems.

Commissioning & Testing:

• System Commissioning: Lead the commissioning of ESS and related systems on new and retrofitted electric vessels, ensuring all systems are fully operational and meet design specifications.
• Testing & Validation: Conduct comprehensive testing and validation of ESS, power electronics, and control systems, ensuring performance, safety, and compliance with industry safety standards.
• Troubleshooting: Diagnose and resolve issues during the commissioning phase, working closely with the engineering team and ESS suppliers to implement effective solutions.
• Field Support: Provide field support during sea trials and operational testing, ensuring that all systems perform as expected under real-world conditions.

Collaboration & Coordination:

• Supplier Collaboration: Work closely with ESS suppliers to coordinate maintenance activities, obtain technical support, and ensure that all system components meet required specifications.
• Cross-Functional Collaboration: Collaborate with electrical, mechanical, and software engineers to ensure the seamless integration of ESS with vessel systems. Work closely with QHSE Manager to develop procedures for the safe handling of batteries during emergency incidents.
• Technical Documentation: Assist in the preparation and review of technical documentation, including maintenance manuals, commissioning reports, and test protocols.

Safety & Compliance:

• Safety Protocols: Adhere to strict safety protocols when working with high-voltage systems and power electronic equipment, ensuring the safety of all personnel involved.
• Compliance: Ensure all maintenance and commissioning activities comply with relevant industry standards, regulatory requirements, and company policies.
• Risk Assessment: Participate in risk assessments and implement mitigation strategies to address potential safety hazards associated with ESS and high-voltage systems.

Continuous Improvement:

• Process Improvement: Identify opportunities for process improvement in maintenance, commissioning, and troubleshooting activities, contributing to the continuous enhancement of operational efficiency.
• Technology Updates: Stay updated with the latest advancements in ESS technology, power electronics, and marine electrification, and apply this knowledge to improve system performance and reliability.

Documentation and Reporting:

• Technical Documentation: Prepare / maintain detailed technical IOM documentation, including system specifications, design documents, test plans, and maintenance manuals.
• Record Keeping: Maintain accurate records of design changes, modifications, and maintenance activities, ensuring all documentation is up-to-date and accessible.

Requirements

• Diploma or associate’s degree in Electrical Engineering, Marine Engineering, or a related field.
• Good use of Word and Excel.
• Minimum of 5 years of hands-on experience with Energy Storage Systems, high-voltage systems, and power electronic equipment, preferably in a marine or industrial setting.
• Proficient in working with high-voltage systems and power electronics.
• Able to write Technical Reports.
• Familiarity with software updates, diagnostics, and troubleshooting of control systems.

Job Description:
We are looking for enthusiastic and dedicated individuals to join our team as Service Crew members. As part of our frontline staff, you will play a key role in delivering excellent customer service and ensuring a positive dining or service experience for our customers.

Key Responsibilities:

• Greet and assist customers with a friendly attitude.
• Take food and beverage orders accurately and efficiently.
• Serve food and beverages in a timely manner.
• Maintain cleanliness and organization of the dining and service areas.
• Ensure all health, safety, and hygiene standards are met.
• Handle customer inquiries, feedback, and complaints professionally.
• Assist in restocking supplies and inventory management.
• Support team members in other tasks as needed.

Qualifications:

• High school diploma or equivalent (preferred but not mandatory).
• Prior experience in customer service or the food service industry is an advantage but not required.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced environment.
• A positive attitude and willingness to learn.
• Flexibility to work shifts, including weekends and holidays.

What We Offer:

• Competitive salary and benefits package.
• Flexible working hours.
• Opportunities for growth and career advancement.
• A supportive and dynamic work environment.

Service Analyst

This role is with the IT Service Delivery Team, reporting to the Service Delivery Manager. This team is responsible for Service Operations – the structure and processes which ensure accountability, oversight and auditability throughout the team.

ServiceNow is the platform used by IT and the business for many of their processes/applications. This application is owned and developed by this team.

Main Duties and Responsibilities:

• Change Management, including review new and implemented changes, chair CAB, review change schedule, maintain dashboard, prepare comms.
• Incident Management, including analysing trends, incident workarounds, monitoring aged incidents.
• Major Incident Management, including communication, being part of the Incident Repsonse Team, managing suppliers
• Problem Management, including chairing any problem meetings, managing active problems, highlighting new problems.
• Release Management – liaising with the testers, vendor, tracking features and defects
• Service Request Management – documenting processes, analysing trends, identifying service improvements, working with teams to design new processes
• Continual Service Improvement – being able to highlight areas of improvement for effectiveness and efficiency
• Service Reporting
• ServiceNow – to assist with the day-to-day management of the tool, including working on incidents and requests

Technical Skills & Qualifications Required:

• Good knowledge of ITIL
• Good knowledge of ServiceNow
• Good knowledge/experience of using the Microsoft suite, specifically including SharePoint , Visio and Excel
• Exposure to/familiarity with automation

Competencies Required:

• Excellent interpersonal skills
• Excellent verbal and written communication skills, and ability to communicate with different audiences and write a range of document types – procedures, comms, training modules
• Extremely organised, diligent and methodical individual
• Initiative, willingness to seek and achieve improvements to processes and technology
• Ability to work as part of a team
• Good time management/planning – manages personal workload effectively, sets realistic and achievable targets and delivers those targets
• Sound problem solving and investigative skills
• Desire to follow best practice and development standards as agreed within IT
• Enthusiastic and self-motivated
• Can demonstrate confidence when placed in new or unusual situations
• Commitment to the delivery and improvement of a first class support service
• Keen to learn new skills
• Working location: Central, Singapore

It would be appreciated if you can share with me your interest on the same.

Have a friend or family member who may be interested in taking the next step in their career? Help them out by referring them to Ennovatez.

You can email your resume to us at [email protected]

Responsibilities:

• Prepare and serve alcoholic and non-alcoholic beverages to customers according to established recipes and standards.
• Provide excellent service to customers by taking food and drink orders, serving them, and presenting and closing checks.
• Maintain a clean and tidy work area, ensuring that all equipment, utensils and glassware are sanitized and stored properly.

Requirements:

• Must be self-motivated and able to work effectively in a fast-paced environment.
• Possess a warm and cheerful personality; with high levels of energy and motivation to provide exceptional customer service.
• Fluent in English, with proficiency in additional languages being a plus.

We are seeking a friendly and outgoing individual who enjoys engaging with customers to join our team. If this describes you, we would be delighted to have you on board! Submit your CV to us today!

Leading Retail Group with investment footprints across Asia Pacific, seeks dynamic individuals for the position of Customer Service Executive!

Responsibilities:

• Assist in handling of general customers’ enquiries and feedback as well as to support Facebook enquiries.
• Monthly submission and presentation of Monthly Customer Service / Loss Prevention Report.
• Assist in running of Customer Service Committee.
• Support company events, closed door events, or Warehouse Sales.

Requirements

• Minimum GCE 'O' Levels or ITE
• Preferably with 2 to 3 years of customer service experience
• Possess strong customer service mindset and communications skills
• Good in written communications.
• Proficient in all Microsoft Office applications.
• Knowledge of SAP and Case Trust is an advantage.

Interested applicant, kindly submit full-detailed resume to [email protected]

We thank all applicants for writing in. Only shortlisted candidates will be notified

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