Overview:

The incumbent will be based in Singapore but will need to travel to India as and when required.

Key Responsibilities:

• Sales development, primarily responsible for liaising with clients in India
• Lead the projects undertaken by clients, from NPI (New Product Introduction) to MP (Mass Production), and meet client requirements.
• Conduct market research and analyze competitors, market trends, and customer needs to identify new business opportunities.
• Prepare and present accurate sales forecasts, budgets, and reports to senior management.
• Maintain a thorough understanding of the company's products and services to effectively communicate value propositions to customers.
• Lead negotiations with key clients and close deals to meet or exceed sales targets.
• Collect and analyze customer feedback to inform product development and improve customer satisfaction.
• Team management

Job Requirement:

• Degree and above
• Possess experiences in the consumer electronics industry is an added advantage
• Willingness to travel overseas
• Proactive and self-motivated

Develop digital campaigns to increase interaction and engagement on social media platforms to create brand awareness and enhance social media presence for the brands.

To convert sales on the brand’s official website, build social presence, and garner brand exposure.

Manage all brand marketing campaigns such as Facebook, Instagram, Xiao Hong Shu, TikTok and etc.

Manage and update company websites. Plan and implementation of SEO technical and on-page optimizations.

Monitor current market conditions as well as competitors' information to improve the effectiveness of marketing campaigns.

Initiate content creation and copywriting in management of social media calendar.

Coordinating with the marketing team and operation team on all marketing communications development, ensuring all promotions are planned and executed on schedule.

Liaise with digital marketing agency to implement & optimize online advertisements through Meta/Google/Programmatic and etc to drive leads.

Tracking the effectiveness of marketing campaigns and reporting findings to the executive team.

Manage and monitor the day-to-day performance of social and online marketing platforms.

Handle sales enquiry.

Plan collaboration with partners.

Liaise with web designer to maintain and expand e-Commerce segment.

Work and manage PR Agencies that we are working with to expand brand awareness.

Assist in ad-hoc marketing duties as assigned by the management.

Job Requirements:-

1 years of relevant experience in the relevant field.

Experience in digital marketing platforms such as digital media, and social media platforms.

Proficiency in creative and copy writing.

Familiar with advertising formats and campaign setups on Google Ads, GA, Meta Business, Tik Tok for Business, and Programmatic platforms is a MUST.

Strong analytical skills to analyze data, summarizing insights across different digital touch points.

Strong communication, time-management, and creativity skills.

Experience in using Adobe CC, Video Editing software,

We are looking for an experienced and detail-oriented Finance Manager to lead our financial and management reporting functions. In this critical role, you will ensure the accuracy and timeliness of financial reporting, provide insights to support strategic decision-making, and contribute to the continuous improvement of financial processes.

This position is ideal for a professional who thrives in data-driven environments and has a passion for delivering clear, actionable financial insights to stakeholders.

Based in Singapore, the individual must be willing to travel, if needed.

Key Responsibilities

Financial Reporting

• Prepare and oversee the production of accurate and timely financial statements, including income statements, balance sheets, and cash flow statements.

• Ensure compliance with applicable accounting standards (e.g., GAAP, IFRS) and regulatory requirements.

• Manage external audits and liaise with auditors to ensure successful and efficient audit processes.

Management Reporting

• Develop and maintain monthly, quarterly, and annual management reports to provide actionable insights into business performance.

• Partner with various entities to create customized financial analyses and performance metrics.

• Present financial results and trends to senior management and other stakeholders.

Budgeting and Forecasting

• Oversee the budgeting and forecasting process, ensuring alignment with organizational goals.

• Analyze variances between actual results and budget/forecast, identifying opportunities for improvement.

• Provide recommendations to enhance financial performance and cost efficiency.

Process Improvement and Systems Management

• Identify and implement improvements to financial reporting processes and systems to enhance accuracy, efficiency, and scalability.

• Ensure robust internal controls are in place for reporting and data integrity.

• Collaborate with other departments and entities to optimize financial systems and reporting tools.

Leadership and Collaboration

• Lead and mentor a team of Finance specialists, fostering professional development and growth.

• Collaborate with cross-functional teams, including accounting, operations, and strategy, to ensure alignment of financial goals and reporting processes.

Qualifications & Skills

Education & Experience

• Bachelor’s degree in Finance, Accounting, or a related field

• Professional certification (e.g., CPA, CMA, ACCA) is highly desirable.

• 4+ years of progressive experience in financial management, with a strong focus on reporting.

• Experience in managing financial reporting for large or complex organizations is a plus.

Skills & Competencies

• In-depth knowledge of accounting principles and financial reporting standards (e.g., GAAP, IFRS).

• Advanced proficiency in financial modeling and analysis.

• Excellent analytical, organizational, and problem-solving skills.

Responsibilities:

• Translate overall Project Plan to a planning for the operational activities within the project, ensure the availability of the required means and adjust planning if required.
• Organise and ensure the overall execution of the operations, coordinate the works on site, advise on improving project execution, in line with operational planning, budget and QHSE-S standards.
• Organise the logistics within the scope of own operational area of responsibility in cooperation with Technical Department and other relevant stakeholders.
• Evaluate and report on the project phases and end results of the project, analyse non-conformities and complaints and make proposals for improvement.
• Co-develop, implement, optimise and/or continuously improve work processes, productions and working methodologies.
• Prepare and write method statements to execute work scopes.
• Support and manage the implementation of DRIVE on the project.
• Work and act in accordance with the applicable QHSE-S instructions
• Guide and supervise a team of operational superintendents.

Requirements:

• Relevant tertiary qualifications/Degree/Diploma/Master in Engineering or a related technical discipline (or equivalent knowledge and experience)
• With minimum 8 years experience in the same industry
• Possess high HSE DNA skills as to drive and lead HSE performance on site
• Have contractual knowledge as to negotiate and implement contracts / subcontracts
• Have high people skills as to lead a versatile, multinational team of staff and crew
• Be fully skilled in Microsoft office software as to lead meetings and presentations with Clients
• Be fully proficient in English language (reading / writing / speaking)

Join our dynamic team as a Restaurant Manager, where you will play a critical role in ensuring our restaurant operates smoothly and efficiently every day. We are looking for a dedicated leader who can maintain high standards and foster a positive environment for both staff and guests.

Key Responsibilities:

• Ensure daily operations run smoothly, maintaining the highest quality of service.
• Actively respond to and resolve guest problems and complaints to ensure customer satisfaction.
• Train new employees on bar standards and provide ongoing coaching and mentoring to support their personal development.
• Monitor and ensure proper grooming and hygiene standards for all service staff are upheld.
• Ensure all kitchen equipment is well-maintained and operational, adhering to SFA standards; promptly inform the management team of any issues.
• Collaborate with management on supply ordering, cost management, floor efficiency, and staffing needs.
• Assist in the company’s expansion plans and initiatives.

Requirements:

• A positive attitude and a strong willingness to learn.
• Display integrity, initiative, and a proactive approach to challenges.
• A true team player who values collaboration.
• Strong communication skills to engage effectively with staff and guests.
• Minimum of 3 years of related experience.

Preferred Experience:

• Supervisory experience: 3 years
• Restaurant management: 3 years
• Customer service: 3 years
• General management: 3 years

If you are passionate about the hospitality industry and have the drive to elevate our restaurant experience, we want to hear from you! Apply today to join our team and help us create memorable dining experiences.

Responsibilities:

* Coordinate daily Front of the House and Back of the House restaurant operations

* Deliver superior service and maximize customer satisfaction

* Respond efficiently and accurately to customer complaints

* Regularly review product quality and research new vendors

* Organise and supervise shifts

* Appraise staff performance and provide feedback to improve productivity

* Estimate future needs for goods, kitchen utensils and cleaning products

* Ensure compliance with sanitation and safety regulations

* Manage restaurant's good image and suggest ways to improve it

* Control operational costs and identify measures to cut waste

* Create detailed reports on weekly, monthly and annual revenues and expenses

* Promote the brand in the local community through word-of-mouth and restaurant events

* Recommend ways to reach a broader audience (e.g, discounts and social media ads)

* Train new and current employees on proper customer service practices

* Implement policies and protocols that will maintain future restaurant operations

Requirements

* Able to speak Mandarin

* Able to work flexible working hours and working location depending on outlet

* Proven work experience as a Restaurant Manager or similar role

* Proven customer service experience as a manager

* Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff

* Strong leadership, motivational and people skills

* Acute financial management skills

* BSc degree in Business Administration; hospitality management or culinary schooling is a plus

1. Responsible for overseeing and driving sales performance.

2. Research consumer needs and identify how our solutions address them.

3. Represent the company effectively with comprehensive knowledge of our offerings and services.

4. Create and execute a strategic sales plan that expands our customer base.

5. Build relationships with sales networks and leads to support sales.

6. Lead / Perform follow-up actions with clients to close sales.

7. Conduct market profiling to identify potential market segments and client’s profiles.

8. Developing budgets.

9. Ensure that company quotas are met by holding daily check-ins with sales team to set objectives and monitor progress

10. Innovative and resourceful, and shows initiative in identifying new opportunities and converting them into actual sales. Builds good rapport with new and existing clients by understanding clients' needs and finding business solutions.

11. Prepare and present sales proposals to clients through emails, physical presentation and via telephone.

12. Review recommendations of products services to match clients' needs.

13. Relay feedback from buyers to improve sales targets.

14. Handling and resolving customer complaints regarding services.

Other requirements:

1. Ability to travel to maintain rapport with potential and existing clients, and networks widely with key industry stakeholders.

2. Bachelor's degree in Business, Marketing, Communications, or related field

3. 2 or more years of experience in managing sales in a corporate setting

4. Good communication, interpersonal, and organizational skills

5. Experience in security industry would be an advantage

6. Proficient in Microsoft Office

Assistant Manager Requirements: -

• You will lead and develop shop teams through inspiring practical management and coaching.
• You'll manage and direct retail teams to build sustainable customer relationships and implement strategies for shops to improve sales performance.
• Leading personally in the shops, and growing the shop's business
• Lead, coach and motivate sales teams for better performance
• Take advantage of all available support (visual merchandising, product training, events)
• Maximize the potential of all categories in company and build a loyal customer base
• Understand customer needs, identify potential areas for improvement, and develop a sense of market trends
• Ensure maximum opportunities through effective sales floor management, sales planning and display updates
• Provide consistent and qualitative feedback, coach the team on-site and coach them to improve themselves as sales ambassadors for the store
• Oversee all staffing matters, assist in developing strategies to achieve specified goals to help expand client base
• Assist in the identification, evaluation, business solicitation and market opportunities with various tests based on customer and market needs
• Assist in reviewing, evaluating and developing pricing strategies to improve profitability, tracking customer experience after sales, other responsibilities as assigned
• Assist in the identification, evaluation, business solicitation and market opportunities with various tests based on customer and market needs
• Ability to identify and drive strategies for developing new markets based on market needs
• Assists in reviewing, evaluating and developing pricing strategies to improve profitability, and manages the full range of HR functions including recruiting, payroll, compensation and benefits, employee relations, training and development, and benefits activities.
• Advise and support colleagues on HR related matters
• Leading initiatives in talent development and performance management.
• Participate in the management of annual assessment, salary review and bonus distribution.
• Participate in the organization's talent management and succession planning.
• Review current challenges and launch new workforce initiatives aimed at building win-win partnerships in the HR field.
• Attend senior staff meetings and take minutes.
• Support the senior management team on all HR related matters.

• Oversee the full spectrum of HR functions in Singapore, including recruitment, internships, onboarding, offboarding, learning and development, payroll, employee relations, and performance management, ensuring compliance with Singapore labor laws and other applicable regulations.
• Support the Group HR Manager in developing and implementing HR policies while ensuring adherence to these policies and practices within the Singapore office.
• Collaborate with the MY Assistant HR Manager to meet all staffing and onboarding requirements for both SG and MY executives and workforce.
• Partner with the SG HR & Admin Team to roll out the new HRIS for Group HR operations across Singapore and Malaysia.
• Assist with internal audits and tasks related to regulatory compliance.
• Foster a cohesive company culture aligned with the group's core values and mission, ensuring consistency in employee engagement and workplace practices.
• Undertake any additional assignments as directed by Senior Management or the Group HR Manager.

Requirements:

• With Diploma or Higher in related field.
• At least 5+ years of experience in related working experience.
• Well-versed in MS Office Applications.
• Excellent communication skills

Interested applicants for the above advertised position(s), please kindly email an updated copy of your resume to: [email protected];

EA License No.: 13C6305

Registration No.: R23117856

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Able to replace any staff on MC and Urgent Leave any days.

Able to cook Indian Bangladesh, China Burmese Food.

Customer Indian Bangadesh China Burmese Constructiom Worker.

got basic knowledge of basic computer Excel Words.

Have strong Hygiene practice.

some days must start 3am start.

Must have positive attitudet, positive thinking positive working with own staff.

Job Description

• To generate, maintain and further develop sales forecasts for allocated customers’ accounts.
• To develop a new customer base through cold-calling, relationship management and industry contacts to maintain strong account relationships with the customers.
• To work cross-organizationally to co-ordinate pre-sales, professional services and support resources to drive successful solutions for customers.
• To achieve sales quota through identifying and gaining business from customers or new prospects and ensuring customer’s satisfaction through the products and services provided.
• To have a good understanding of the IT Products Solution and Services.
• To participate in development of value propositions and to negotiate successfully to close sales.
• To report on customer activities and general market activities at weekly sales meeting review.
• Any other ad hoc duties assigned by the supervisors.

Job Requirement

• Minimum 2 to 3 sales experiences in the relevant IT industry.
• IT Product Solution knowledge in Information Technology.
• Strong presentation and negotiation influencing skill.
• Excellent communication skill in both written and oral.
• Track record of consistent sales quota achievement and must be results driven to achieve target.
• Possess the ability to understand business problems that the prospects are resolving and able to qualify sales opportunity.

Interested applicants, please email your resume to Andre Chua Jing Ming

Email: [email protected]

CEI Reg No: R1989053

EA Licence No: 99C4599

Recruit Express Pte Ltd

Overview:
Provide system and network administration support to ensure a reliable platform for all IT business applications. Responsibilities include ensuring the efficient performance of server hardware, operating systems, networks, cabling, communication systems, and overall IT infrastructure.

Job Functions:

• Deliver Level 2 IT infrastructure support for servers, network equipment, backups, UPS, server room equipment, and peripherals, including implementation, patching, installation, and configuration.
• Administer, maintain, and manage computer systems, including operating systems and communication systems.
• Maintain documentation for security, service records, hardware, software, and IT infrastructure.
• Track, document, and resolve issues in a timely manner.
• Support and manage end-user accounts, ensuring proper rights, security settings, and group access.
• Ensure data integrity by managing daily backups and performing restores when needed.
• Periodically update and manage IT asset records.
• Maintain and support hardware, software, and operating systems aligned with corporate goals and IT policies.Includes installing and upgrading server hardware and software.
  
• Conduct regular maintenance, audits, and compliance checks for servers, UPS, and network equipment.
• Liaise with outsourced vendors for remote application support and Move-Add-Change requests.
• Implement and enforce computer and information security procedures and standards.
• Apply periodic updates to servers and network devices, ensuring security patches and firmware are current.
• Conduct quarterly audits and preventive maintenance for servers, networks, and UPS.
• Adhere to internal Operational Level Agreements (OLAs) and other deliverables.
• Maintain comprehensive documentation.
• Perform additional tasks as assigned by the Manager.

Interaction:

• Collaborate with end-users and technical support personnel within the organization and headquarters.

Job Specifications:

• Diploma or degree in Computer Studies, Networking, or Communications with a minimum of 5 years of IT industry experience.
• A reliable, responsible team player with strong initiative and diligence.

Skills and Experience:

• At least 3 years of hands-on experience with:Administering Windows Active Directory, Windows Servers, DNS, Office 365 Administration, MS Azure, and related systems.
  
• At least 2 years of hands-on experience with:Maintaining and troubleshooting network equipment, VPNs, and wireless access points.
  Managing and configuring Hyper-V, Microsoft Authenticator, SharePoint, and related systems.
  Virtualization technologies, including VMware and Hyper-V.
  
• Strong knowledge of ITIL processes, particularly Incident Management, Problem Management, and Change Management.
• Certifications preferred:MCSA or MSCE.
  CCNA or equivalent network management certifications.
  

*Seeking for an Assistant Relationship Manager with minimum 3 years of experience as an Assistant RM and/or Credit analysis in Corporate Banking experience sector*

THE COMPANY

Renowned for their solid brand and bank’s culture, the company is well-received and accepted by their employees. The bank is currently seeking for an Assistant RM to be part of their team.

JOB RESPONSIBILITIES

• Assist the Corporate Banker's coverage and managing of the clients
• Conduct credit analysis, write credit papers and reports
• Perform credit reviews for the bank’s client
• Liaise with customers on any queries
• Monitor the bank’s loan portfolio
• Assist in the funding operations
• Ensure proper KYC and documentation
• Collaborate effectively with other internal and external stakeholders

JOB REQUIREMENTS

• Degree in Business Major in Finance/Economics/Commerce/Accountancy or ACCA or any other relevant education
• Minimum 3 years of experience as an Assistant RM and/or Credit analysis in Corporate Banking experience sector
• Highly analytical, focused, has good interpersonal and communication skills

If you will like to explore this opportunity, please email your resume in Microsoft Word format to [email protected]

We thank you for your interest and will contact shortlisted candidates for more detailed discussion.

For more job openings, please visit our website at https://resolutehunter.com/opportunities/

EA Licence 18C9105

EA Reg R1105305

*Seeking for a Loan and Treasury Operations AM/AVP with relevant 7 years of Banking- Loan operations OR Loans AND Treasury operations experience*

THE COMPANY

Rooted in their commitment and service to their clients, the company has a well-received yet stable brand within the Banking sector. They currently seek a Loan and Treasury Operations (AM/AVP) to be part of their Operations team.

JOB RESPONSIBILITIES

• To be part of the Loan and Treasury Operations
• Handle Treasury products (FX, Derivatives, Bonds, Money Market)
• Handle Loans from Corporate bank
• Handle relevant Operations project
• Handle IT system (SWIFT)
• Prepare relevant Operations, MAS reporting
• Write and improve Operations policies
• Work closely with other business stakeholders

JOB REQUIREMENTS

• Degree in Business Studies/Finance/Banking/Economics/Commerce or any other relevant education
• Minimum 7 years of relevant loan and treasury operations experience in Banking industry OR 7 years of loan operations experience
• Meticulous, organized, team player and has good interpersonal skills

If you will like to explore this opportunity, please email your resume in Microsoft Word format to [email protected]

We thank you for your interest and will contact shortlisted candidates for more detailed discussion.

For more job openings, please visit our website at https://resolutehunter.com/opportunities/

EA Licence 18C9105

EA Reg R1105305

Our client is a Singapore based Scientific and Medical devices provider with presence in Southeast Asia region. Due to their current expansion plan, they are looking for a Project Manager to join their Project Team, in hopes of developing the current high performing team. They are located in the South area – easily accessible.

Duties of Project Manager:

• Manage and execute projects across local and regional locations.
• Review tender documents and contracts to ensure project alignment.
• Plan schedules and coordinate on-site activities with project teams.
• Attend client, consultant, and contractor meetings to discuss project progress.
• Collaborate with sales team as needed to support project-related goals.
• Ensure compliance with Workplace Safety and Health standards at project sites.

Requirements:

• Diploma in Mechanical Engineering
• 3 - 5 years project management experience in relevant industry
• Experience with ACMV and possess own transport is an added advnatge

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

This is a fantastic opportunity for an experienced commercial Account Development Senior Manager who has prior experience of generating new revenue from existing clients. Taking direct accountability for a cluster of global clients, the Account Development SM combines an excellent knowledge of the FMCG industry and a deep understanding of NielsenIQ products and services. You will be responsible for aligning key customer priorities and insights with NielsenIQ’s capabilities, identifying and converting opportunities to deepen commercial relationships and drive additional revenue.

You will develop and maintain effective relationships with individuals and teams both internally and with the clients, to provide best-in-class NielsenIQ/client commercial partnerships.

We are looking for someone ready to drive positive change, able to challenge wider business processes, and be fully driven by achieving success with the support of the wider industry team.

You will need to engage at all levels and work successfully across a matrixed organization structure, fully leveraging the service model.

Responsibilities

• Individual seller responsible for accelerating organic growth whilst delivering on revenue plans
• Own the commercial relationship with your clients, develop Joint Business Plans and a strong understanding of your clients’ business strategy, objectives and growth opportunities
• Devise a strategic approach with agile and flexible solutions that deliver value to our clients in a profitable way
• Deliver revenue plans by negotiating the renewal of contracts and continuous services with clients
• Identify sales opportunities for NielsenIQ services and solutions to help the client achieve their strategic objectives
• Own and deliver on global contractual commitments with clients
• Build and maintain strong networking and C-suite engagement with key players in the clients’ business, and lead discussions with a wide range of decision influencers and budget owners.
• Partner closely with customer success team to help deliver relevant insights/ thought leadership using NielsenIQ proprietary tools to key clients stakeholders and help drive overall NIQ sales through this engagement
• Partner and develop effective relationships with Market Sales Leaders, Customer Success and relevant teams in the region to enable them to achieve their targets

Would you like to do the opening of our Mama Shelter Singapore?

THE MISSION?

Ready to elevate Mama Shelter’s brand to new heights?

Our client is a global MNC in Chemical industry. Due to their current expansion plan, they are looking for a Business Development Manager to join their Sales Team from Biopharmaceuticals division, in hopes of developing the current high performing team. They are located in the West area.

Duties of Business Development Manager:

• Identifying and cultivating business prospects.
• Nurturing relationships with current collaborators and partners.
• Engaging with various stakeholders at different organizational levels.
• Conducting market and competitor research.
• Participating in negotiations and transaction.
• Any other adhoc duties as assigned by supervisor

Requirements:

• Degree in Pharmacy / Lifescience/ Business or related field
• At least 5 years experience in cell & gene therapy or related field, with exposure in Contract Development and Manufacturing Organization
• Comfortable with travelling in both local and overseas. Possess regional exposure is advantageous for new market penetration

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

Email Address: [email protected]

EA License No: 19C9682

EA Personnel No: R22108850

EA Personnel Name: Chan Mun Mun

To plan, manage, oversee and be responsible for all aspects of the health, safety and environmental matters for the Project.

• To advise and report to management and ensure the Project complies with its statutory obligations.

• To be responsible for health, safety and environmental control, update the Safety Management System Manual and to ensure that all works adhere to the procedures and instructions.

• To manage the team of Assistant Safety Managers and ensure all duties and responsibilities required of they are discharged professionally and competently.

• He shall prepare a monthly status update for review with Developer.

• The review of Main Contractor’s proposed method statement in the areas of risk assessment and safe working procedure, and to verify that they are properly executed on site.

• To keep up to date with changes in current legislation and to bring to the attention of the Project team any relevant new legislation.

• To ensure the notification of the Project team if the corrective action agreed after any workplace inspection is not implemented by the arranged date.

• To ensure Assistant Safety Managers carry out investigations into all accidents and near-miss incidents and to record the findings on the relevant forms.

• To vet and endorse the minutes of all safety related meetings and other meetings as directed by clients.

• To ensure the implementation and monitoring of appropriate safety measures in accordance with the Workplace Health and Safety Act.

Job Requirement:

• Degree in Engineering, Workplace Safety & Health Discipline or related qualifications

• At least 10 years of relevant experience in construction industry preferably 5 years with developer/main contractor

• Preferably with 5 years working experience in tunnel construction

• Must be a registered Workplace Safety and Health Officer with MOM and have been practicing as WSHO for at least 5 years

• Good communication skills and team player

• Responsible for project construction health, safety, security and environment leadership and management.

• Require good judgement and the ability to render decisions and/or recommendations where WSH requirements and procedures are not clearly defined.

• Determined and committed in establishing strong occupational safety & health, and environmental practices in tunnel projects.

• Passionate in solving problems, team building, up to date in WSH programs.

We are seeking for a Customer Experience Manager to boost our CX initiatives, shaping the experience and overall satisfaction for our clients. Work with stakeholders, develop processes, and improve service delivery. If you're passionate about creating great experiences, join us!

Job Responsibilities:

CX Initiatives

• Liaise with relevant stakeholders on a series of CX improvement initiatives and subsequent deployments across various touchpoints
• Develop processes for CX implementation e.g. metrics reporting, service principles implementation
• Assist with the development and implementation of new and/or improved service delivery channels/ initiatives
• Assist in distilling learnings from the various insights reports and prototyping projects for the development of CX strategy, vision, framework and service principles
• Assist to track performance trends and monitor effectiveness of various CX-related interventions, monitor service level standards and to highlight areas that require resolutions (both in the short-term and long-term)
• Assist in tracking the implementation of the CX roadmap and propose areas that may require revisions

CX Training/ Recognition

• Work with internal stakeholders on the planning of the different types of CX training/ learning for various groups of staff, leaders and vendors
• Assist in the curriculum development of the different types of training programmes for staff, vendors and partners
• Perform periodic reviews of the training contents for the various types of training and assist to recommend revisions wherever necessary
• Monitor and identify best practices for internal learnings on CX and plan learning sessions to cross-share best practices
• Assist in establishing and monitoring of rewards and recognition programmes for CX efforts and achievements

CX Data-Driven Initiatives

• Work with IT Team on the integration of CX-related data sources and development of the dashboards for CX metrics monitoring by management and staff
• Coordinate and consolidate reports of customer experience across various touchpoints, and service metrics from omnichannel data points
• Conduct regular review of metrics to ensure they are relevant as business operations evolve, and metrics are captured at key `Moments of Truth’ for identified customer segments
• Track performance trends and monitor effectiveness of various interventions, monitor service level standards, and promptly highlight areas that require resolution

CX Forums, Administrative Duties & Others

• Plan, coordinate and organise meetings with internal stakeholders on CX discussions
• Work closely with Business Development to ensure consistent positive brand experience across various touchpoints
• Organise client appreciation events to engage and foster stronger relationship with Client
• Perform administrative duties e.g. procurement, budget utilisation tracking, logistics arrangements, finance related processing
• Assist and support in any other CXSE initiatives, when needed

Job Qualifications:

• At least a Degree in Business Administration or in a related field with minimum three (3) years of experience in Contact Centre industry
• Experience in customer experience related projects or service journey mapping or data analysis work would be an added advantage
• Sound knowledge in contact centre operations, telephony/IT systems and contractual terms
• Proficient in Microsoft tools and preparing of management reports

Job Duties and Responsibilities

1. Responsible for formulating and implementing Commercial business plans to achieve the company goals and objectives.

2. Manage and promote the company’s core values, business objectives, and targets, including the development of supporting personnel and features for the continued growth of the company.

3. Induct, train, coach, and develop human resources within the department.

4. Maintain the discipline and cohesiveness of staff under charge, working towards achieving the corporate objectives. Have a nose for recognizing problems.

5. Write to internal or external customers most effectively and concisely. Conversely, must be able to converse concisely and timely.

6. Maintain the business infrastructures for the continued engagement of the company in the targeted core business sectors.

7. Registration of the company in the various Business and Qualifying Registration Bodies for the qualification to participate in the offering of the company’s service

8. Maintaining the management system and programmes, both internal support-based and external customer requirement-based, for the ability to provide an enhanced business environment.

9. Maintaining a database of customers’ information that will promote and improve the services of the company.

10. Managing the Budget Management System:

• 10.1. To review and assign the correct budget man-hours to the Production Department upon issuance of the job number.
• 10.2. To maintain or perform periodic reviews of sub-tasks in the ERP system to ensure prevalence in the execution of work.
• 10.3. Ensure that the Production Department's daily job planning is monitored and job execution status is updated in the ERP system timely.
• 10.4. To ensure that the Production Department's daily manpower planning against the actual timesheet is monitored and to review the variation report submitted by the commercial personnel before updating into the ERP system.
• 10.5. To manage the documentation and comprehensiveness of the documents in the Job File (“Pink File”) for the awarded job and the collection of the file upon completion of the job, and to ensure that project information is updated in the RERP system timely (within one week).

11. Manage the issuance of the Service Report (SR) or Form of Acceptance (FOA) at the close of the project and ensure that the Production Department gets the SR / FOA signed by the customer to ensure timely invoicing (electronic or manual).

12. Manage accounts receivable and overdue payments.

13. Generate the annual Revenue Forecast during the absence of the Commercial Officer.

14. Upkeep the marketing tools of the company.

15. Develop, inculcate, and enhance the sense of loyalty of both customers and staff.

16. Developing new marketable areas of business of continuous relevance to the company’s objectives.

17. Perform other related duties as assigned by the Immediate Supervisor or the Top Management.

18. To comply with the requirements and responsibilities as stated in the Risk Assessment (RA) concerning your position in the company, which will be briefed to you.

Minimum Requirements

• A Degree/Diploma in Engineering and/or from a business discipline.
• Experience in a senior management position with a minimum of 5 years of hands-on work experience and knowledge in managing a business division and doing costing.
• Knowledge in system management in an auditor capacity and experience in, and certified as an auditor in ISO Management Standard.
• Good interpersonal and salesmanship skills. Need to have good EQ.
• Able to manage objectives

About Us:

At Luxx Newhouse Group, we are industry leaders in engineered surfaces, offering sintered stones, solid surfaces, and quartz. Our end-to-end solutions span supply, fabrication, and installation, enabling us to transform spaces with innovation and precision. We uphold integrity, attention to detail, and a strong commitment to financial excellence in all aspects of our business.

Role Overview:

We are seeking a seasoned Finance Manager to lead and oversee all financial operations, reporting, and compliance activities while optimizing processes for efficiency. This role is pivotal to managing the company’s finances, ensuring accurate reporting, and fostering a culture of accountability and collaboration.

Key Responsibilities:

Financial Management and Reporting

• Handle full sets of accounts, including general ledger (GL), accounts payable (AP), accounts receivable (AR), and inter-company reconciliations.
• Ensure timely and accurate submissions for GST, corporate tax, and audit purposes.
• Develop, monitor, and manage budgets, forecasts, and financial plans.
• Prepare monthly, quarterly, and annual financial reports for internal and external stakeholders.
• Analyze financial performance and provide actionable insights for strategic decision-making.

Team Leadership and Oversight

• Supervise and mentor the Accounts Team, ensuring smooth daily operations, including transactions, billings, reimbursements, and cash flow management.
• Foster a collaborative and high-performance culture within the team.

Compliance and Governance

• Liaise with auditors, tax agents, corporate secretaries, and bankers for all financial and accounting matters.
• Oversee financing matters, including letters of credit, shipping guarantees, bills of lading, and T/T payments.
• Maintain compliance with corporate governance, regulatory requirements, and accounting principles.

Process Optimization and Technology Integration

• Identify and implement improvements in financial systems and processes.
• Leverage tools like MYOB accounting and ERP software to enhance efficiency.
• Ensure integration of technology in financial and operational workflows for better control and reporting.

Cross-Functional Contributions

• Collaborate with management on cost control and resource allocation for manufacturing and construction projects.
• Manage corporate reporting in a project-focused environment.
• Provide insights into HR and office practices as needed.

Qualifications:

• Bachelor’s degree in Accountancy, Finance, or related field; professional qualifications (e.g., ACCA, CPA, CA) are strongly preferred.
• Minimum of 5 years of relevant experience in manufacturing or construction industries.
• Strong understanding of corporate governance, regulatory compliance, and financial accounting standards.
• Proficient in accounting software (e.g., MYOB) and ERP systems; advanced MS Office skills.
• Exceptional analytical and interpersonal skills, with a solution-oriented mindset.
• Fluency in English and Mandarin (written and spoken) to handle local and regional transactions.
• Familiarity with HR practices and processes is a plus.

What We Offer:

• Competitive salary and benefits package.
• Professional development opportunities and room for career growth.
• A dynamic and collaborative work environment.
• The chance to lead a team and directly impact company success in a growing industry.

Applications will be reviewed on a rolling basis.

Durapower close to 15 years in operations and is company identified by Enterprise Singapore to scale up for growth as well. We have projects in Netherlands, Singapore, Thailand and Southeast Asia regions, production is in China as a manufacturing plant. There is no manufacturing here but we have R&D team here liaising with China as well. Our expansion is also enhanced by the stakes and investment in us through Banpu Next (Banpu Group) which is listed on the Thailand Stock Exchange.

You may refer to the news here: https://en.prnasia.com/releases/apac/durapower-to-advance-global-expansion-plan-after-us-70-million-investment-from-banpu-next-394762.shtml

Job Title: Project Manager

Video by Management on Durapower:

https://www.linkedin.com/posts/activity-6945009405591465984-ew1t?utm_source=linkedin_share&utm_medium=member_desktop_web

Responsibilities

• Set project timeline and keep projects on track.
• Monitor project deliverables and update relevant stakeholders or team members on the project progress.
• Coach and support project team members with tasks you assign them.
• Schedule tasks and co-ordinate with various team members to accomplish project objectives.
• Manage project budget and resource allocation.
• Interact regularly with existing and potential clients to determine needs and develop plans for improving delivery.
• Work cross functionally to solve problems and implement changes where needed.
• Resolve and assist in the resolution of conflicts among different stakeholders.
• Ensure project documents are complete, current, and stored appropriately.

Requirements

• Degree or Diploma in Engineering Disciplines with adequate exposure background in site electrical work.
• Demonstrated some knowledge of Electrical System Interconnection and Technical References.
• Proven track record in project management, including experience in budget control, project scheduling, operation of a fabrication workshop, and conducting feasibility studies for project proposals.
• PMP certification is preferred but not a must; in lieu, a critical pathway-centric approach to project management will take precedence.
• Experience leading and managing teams effectively and robustly.
• Excellent interpersonal and communication skills.
• Demonstrated ability to work collaboratively within a team and independently when required.
• Good engineering background, with a focus on automotive and/or power engineering being a distinct advantage.
• Ability to converse both in English & Mandarin for liaison with Durapower's chinese subsidiary in Suzhou.

• Oversees in the day-to-day leadership and management of an outlet on all aspects of operations in kitchen and services.
• Oversees the quality of food and service and be main point of contact for all guest’s satisfaction matters.
• Be responsible for recruiting and training team on-going basis.
• Be responsible for key financial aspects (Budget vs Actual Sales, Sales Projections & Growth, Inventory management, P & L) and KPI’s (guest experience feedback, team member turnover, mystery shop score, team member engagement survey).
• Proven ability to effectively run both front and back of the house and lead every shift to the Brand standards of quality and service.
• Proactively taking on additional responsibilities where required.
• Be an amazing example of service, providing exceptional and professional interactions with guests and staff alike.
• Ability to promote and drive a culture of the core values and quality & service excellence-cultivates and drives a work atmosphere that is relaxed, welcoming and fun.
• Provides leadership to our service team, nurturing them to even greater heights of happiness, knowledge, and service.
• Ensures maximizing profits and minimising costs including efficient scheduling of staff and inventory control, in partnership with the culinary team.
• Mentors and develops team members to help them reach their full potential.
• Ability to operate with flexibility and creativity.
• Ability to achieve goals through others.
• Provide sufficient trainings
• Ability to manage and restaurant with a high level of attention to detail and genuine care.
• Possesses passion for hospitality. Ensures that you have a contagious enthusiasm and infectious energy and ability to influence people in a positive manner.
• Other duties as assigned.

• Supervising a team of retail assistants to ensure smooth operation
• Responsible for the sales of your category of products
• Handle inventory management, housekeeping and merchandising
• Demonstrate outstanding customer service and selling skills, keeping the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas.
• Process payments by totaling purchases; processing cash or other credit cards
• Must also be able to deal with customer refunds courteously and professionally

Requirement:

Willing to work on roster based on retail hours.

Team player with excellent communication and interpersonal skills

Working hours:

• 6 days roster based (retail hour 10am to 10pm)
• 1 weekday off

Benefits:

1. Training will be provided.

2. Commission. Estimated about S$500 and above. Commission will be given based on personal sales

3. Annual Bonus

4. Annual leave and medical leave

5.Grooming allowance