Official working hours: 5 days (Mon-Fri, 8AM-5PM)

Company transport pickup at Jurong West / Boon Lay / Lakeside / Jurong East / Serangoon / CCK / Bukit Panjang Senja CC / Woodlands MRT

Order processing , order fulfilment

Follow up with customer

understands the import/export of goods, documentation, AWB or BL

customer fronting exposure

end-to-end order fulfilment

Full training provided

Good Pay + Good allowance + Good Bonus

Interested candidates please send an updated Resume / CV in Ms Word format to WhatsApp’s your resume to 98332779 ( no Calls)

Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286 )

Job Responsibilities:

• Process and follow up with day-to-day administrative support on customer order processing and billing all related as well, service providers and internal functions.
• Execute timely shipping arrangements with overseas’ customers and local hospitals/customers as well, forwarders or respective service providers & related functions.
• Coordinate with customers via emails and phone, receive requirements from customers and feedback to customers in time and keep tracking.
• Generate billing invoices and shipping documentations (e.g. packing lists, commercial invoices and others) depending on customs and customer requirements for local and overseas export shipment.
• Coordinate and follow-up on new customer’s requirement.
• Process and follow-up on RGA and product complaints for product replacement or credit transaction.
• Process CN (Credit notes) and DN (Debit Notes) requisition for required transactions.
• To communicate with customers and follow up with the advance payments/outstanding payment. To upload tax invoices into SG hospital panel for payment etc.
• To coordinate/Liaise with forwarders and warehouse for all outgoing shipments/samples shipments/SG deliveries.
• Monitor local safety stocks for local hospitals. Timely reporting with monthly inventory status/ageing report for local SG hospitals.
• Preparation of L/C bills of exchange & Bank documents for submission and negotiation of L/C to the bank up to the funds received from customers.
• Working closely with sales & RA on the target distribution countries to ensure customers’ orders comply with local regulatory requirements.
• Process the POs and shipments for FTZ drop shipments for BIOXIN, Raise PO to BIOXIN upon receipt of orders from customer, follow up and coordinate with BIOXIN/Vendor for the timeline schedule to ship to customer.
• Communicate with vendors on purchasing of non-production materials. Follow up to ensure that the purchased items arrived on time in order to meet Customers’ needs.
• Generate and process the Weekly cycle count list to store.
• Set up/update the WI/SP processing flow for planning/store related. Quality system maintenance - departmental documentations/records improving and upgrading.
• File all correspondence to comply with SOP and WI.
• Take charge of the customers and ensure the smooth operations of the order delivery to customers.
• Chase AR outstanding payment for SG local hospital as well as overseas LC.
• Upload the AR tax invoices + support Dos to SG local hospitals NHG AP direct panel/website for payments. Government panel/website required ‘singpass’ to access and upload.
• To support all the internal and external audit for Customer Services, Purchasing and Store. To support for all filing to be done in Singapore for auditing. Examples: to match the signed packing lists with tax invoices/shipping documents. POs/correspondence etc for audit requirement.
• Perform any other ad-hoc duties as requested by Customer Service Manager.

Job Requirement:

• Minimum GCE A level, university, Post-graduate education.
• Experience in orders processing & fulfilment, international logistics, shipping and L/C documentation.
• Experience in a customer service role.
• Excellent telephone manner.
• Passionate about customer service.
• High level of integrity and able to work under stress and deliver work schedules.
• Good communication and interpersonal skills.
• Self-starter and independent.
• Meticulous and initiative individual.

Please send your resume in MS WORD to [email protected] indicating your current and expected salary.

We regret that only shortlisted candidates will be notified.

About the company

Founded in 2016, Car Choice Group is one of the largest pre-owned automotive dealerships in Singapore with over 6 showrooms islandwide. Our diversified entities include Bike Choice Singapore, SK Magic (Singapore), GEM Credit, and Auto Infinite.

Mission & Vision: Driving Progress

• Mission: Redefine car buying, nurturing long-term relationships, and ownership.
• Vision: Be the preferred destination for car buying in Singapore while upholding our commitment to sustainability and social responsibility.

Core Values: Our Pillars

• People-Centric: Elevating customer experiences, empowering staff.
• Transparent & Genuine: Delivering clear, systemic information.
• Ethical Excellence: Upholding the highest ethical standards.

Responsibilities

• Serve as main liaison between customers and service team.
• Manage queue system, greeting customers professionally and ensuring a seamless service experience.
• Complete and maintain accurate records via job sheets.

Skills Required

• Minimum 1 year of working experience in customer service or related fields.
• Prior working experience in the automotive experience would be advantageous.

Other Requirements

• Possess strong interpersonal and communication skills.
• Service oriented with a passion for customer service.
• Patient and empathic.

Mon - Thurs 8:30 a.m. - 6 p.m.

Fri 8:30 a.m. - 5:30 p.m.

Alternate Sat 8:30 a.m. - 12:30 p.m.

This role handles frontline operation role at the workshop

Responsibilities

• Managing all frontline operation in an efficient manner.

• To meet Customer requirements and Principal standard.

• To achieve KPIs target set for all Upselling Programs

• Liaise with the Workshop-in-charge at all times to ensure smooth process flow until the vehicle has delivery after repair.

• Coordinate service operation matters with other franchises (Ad hoc basis).

• Manage WIP invoicing.

• Achieving quality service & maintaining good customer relations

• Attend to all complaint/feedback related to customer issue.

• Monitor KPIs target set for all the up-selling program and take initiative to meet or exceed the targets

• Assist in rolling out new program to up-sell new product within the centre

• Assist in overseeing of on-time delivery of repair vehicle

• Participate in Ad-hoc Project.

Requirements

• Diploma / Degree in Automotive / Mechanical Engineering

• At least 3 years of working experience

• Good communication and interpersonal skills

• Able to work independently and is a strong team player

• Valid Class 3 driving licence

About the Company

Founded in 2016, Car Choice Group is one of the largest pre-owned automotive dealerships in Singapore with over 6 showrooms islandwide. Our diversified entities include Bike Choice Singapore, SK Magic (Singapore), GEM Credit, and Auto Infinite.

Mission & Vision: Driving Progress

• Mission: Redefine car buying, nurturing long-term relationships, and ownership.
• Vision: Be the preferred destination for car buying in Singapore while upholding our commitment to sustainability and social responsibility.

Core Values: Our Pillars

• People-Centric: Elevating customer experiences, empowering staff.
• Transparent & Genuine: Delivering clear, systemic information.
• Ethical Excellence: Upholding the highest ethical standards.

Responsibilities:

• Serve as main liaison between customers and service team.
• Manage queue system, greeting customers professionally and ensuring a seamless service experience.
• Complete and maintain accurate records via job sheets.

Skills Required:

• Minimum 1 year of working experience in customer service or related fields.
• Prior working experience in the automotive experience would be advantageous.

Other Requirements:

• Possess strong interpersonal and communication skills.
• Service oriented with a passion for customer service.
• Patient and empathic.

To handle walk-in and phone call enquiries.
To make new appointments with first time customers

Assist in translation
To provide excellent customer service to customers
To manage cashier and stock inventory duties at the outlet
Other ad-hoc adminstrative duties support.

Requirements:

Min Degree in any discipline

Pleasant personality with some customer service / retail sales experience preferred.
Able to work retail hours and prepared to work on weekends

- Customer facing tasks such as providing assistance to customers via email and calls

- Promote and nudge taxpayers in the usage of our e-services and chatbox

Requirements:

* At least 'A' level/diploma

- Prior customer service background

- Good written communication skills

- Meticulous and organised in handling confidential data

- Self-motivated individual and able to handle > 20 cases per day

- Able to commit immediately and commit for at least 3 months

Novena

$13.60/hour

Monday - Friday

830am - 5pm

3 months renewable

To apply, simply click "APPLY" and submit your curriculum vitae (CV) through GO, the official PERSOLKELLY job application platform.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy. PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R1989461 (Suzana Binte Slemat) GOREF:6892

PERMANENT JOBS!

CUSTOMER SERVICE OFFICER

SINGAPOREANS/ PRs ONLY

(Salary – $2,050.00 - $2,400.00)

LOCATION

West/Central/East

JOB DESCRIPTION

As a key member of the team, you’ll be the face of our establishment, responsible for creating memorable experiences for our guests. This role offers the exciting opportunity to interact with diverse customers, manage the flow of guests, and ensure every dining experience exceeds expectations.

Key Responsibilities:

• Customer Service Excellence: Be the first point of contact for our guests, ensuring they feel welcomed, valued, and cared for throughout their visit.
• Table Management: Skilfully manage reservations and seating arrangements to ensure smooth operations and maximize guest satisfaction.
• Positive Dining Experience: Go above and beyond to anticipate the needs of our guests, turning ordinary meals into extraordinary experiences.
• Team Collaboration: Work alongside a dynamic, friendly team to maintain a high standard of service and efficiency.

JOB REQUIREMENTS

· Candidates with prior hospitality experience are preferred but not required.

· Team player with good interpersonal and communication skills

Interested applicants, please email detailed to

SERVICE CONNECTIONS HR CONSULTANCY PTE LTD

Email resume to -

[email protected]

OR

[email protected]

Call for more details please call at 6333 0052

Mondays to Fridays

9.00am - 5.00pm

111 North Bridge Road #07-30 Peninsula Plaza Singapore 179098
www.serviceconnections.com.sg

License no: 09C4937 / R11022931

Job Description

• Candidate is required to be fluent in Japanese as they will be servicing Japanese clients, with regular liaison to Japanese HQ.
• Support card member by providing tourist and local information, reservation work and assistance with all credit card related matter
• Always follow up on requests made by customers
• Deliver excellent customer service at all times
• Deal with all enquiries as well as complaints made by customers in a professional and courteous manner on the telephone, online via Line or via email.
• Keep current promotion, tourist and local information provided for the card member up-to-date
• Carry out the Sales promotion by offering good and attractive privileges or information to the card member (year-long offer)
• Maintain and improve the relationships with current merchants and establish the relationships with new merchants

Requirments

• Diploma/Degree in any discipline
• Relevant working experience in the hospitality industry would be preferred
• Strong customer service skill and ability to handle demanding customers
• Good communication skills and able to speak Japanese to service Japanese clients and correspond with Japanese HQ.

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Official working hours: 5 days (Mon-Fri, 8AM-5PM)

Company transport pickup at Jurong West / Boon Lay / Lakeside / Jurong East / Serangoon / CCK / Bukit Panjang Senja CC / Woodlands MRT

Order processing , order fulfilment

Follow up with customer

understands the import/export of goods, documentation, AWB or BL

customer fronting exposure

end-to-end order fulfilment

Full training provided

Good Pay + Good allowance + Good Bonus

Interested candidates please send an updated Resume / CV in Ms Word format to WhatsApp’s your resume to 98332779 ( no Calls)

Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286 )

(Location - Near Bishan MRT)

Basic + AWS + VB

MNC

JOB RESPONSIBILITIES:

• Build strong relationships with and maintain good communication with Customer
• Run and confirm inventory allocations daily, managing inventory communications between customer and Warehouse staff, while assisting the warehouse team with inventory allocations in the WMS.
• Ensure paperwork is correct, matches the Warehouse Management System (WMS) and maintain organized records of shipping and receiving documents.
• Update the WMS daily to reflect all warehouse activities.
• Assist Warehouse Manager and warehouse team with inventory reports and assignments.
• Invoicing to customer
• Provide additional support as needed.

Requirements:

• Must be able to communicate/write in English to liaise with internal & external stakeholders
• 1-2 years experience in Customer Service or Admin
• Short notice period / immediate preferred

HOW TO APPLY:

Interested applicants, please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Chris Poh Tze Zheng

EA Personnel Reg No: R24120101

• Well Established Company
• Basic $2200 - $2500 + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: North
• Working days: Monday to Friday
• Working hours: 9am – 6pm
• Training provided for those without/lesser experience

Job Responsibilities:

• Managing and processing orders such as Quotation, Sales Order, Purchases Order, Delivery Order, Invoicing/Billing and other supporting documents such Export documents for overseas customers
• Update sales reports and inventory reports
• Assisting sales representatives with their queries such as preparation of quotations, presentations slides and samples for customers
• Monitoring of product availability
• Communication, liaising between the sales team and other departments to ensure smooth operations
• Any other ad hoc duties as assigned

Job Requirements:

• Possess minimum Nitec and/or Diploma in Business or Engineering or any relevant field
• Training provided for those without/lesser experience

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

Leong Wei Ling (R23117584)

EA Recruitment Pte Ltd

EA License No: 21C0492

Digify is a cloud-based document security and data room software that allows customers to control, protect and track important documents after sharing them. Companies use Digify to protect confidential information for fundraising and due diligence, secure intellectual property, and protect sensitive communications.

Digify is used in 138 countries today. We have more than 600,000 users worldwide.

THE ROLE

As our Customer Success Manager at Digify, you can choose to work on-site at our Singapore office or remotely, with occasional travel to Singapore as needed. In this role, you will play a key role in onboarding, engaging, growing, and retaining customers. This dynamic role involves demonstrating our product, educating customers to drive adoption, nurturing them for expansion opportunities and retaining the customers satisfaction. Your primary focus will be on accelerating time-to-value, enhancing customer engagement, building long-term relationships, and strengthening the customers retention. Managing a wide range portfolio of accounts, you will work closely with your team lead, key stakeholders, and cross-functional departments to refine and optimize customer success processes, ensuring a seamless and impactful customer experience.

WHAT YOU WILL BE DOING

Serve as the primary contact for onboarding, training, and ongoing support to ensure seamless adoption of Digify's platform.

• Increase customer satisfaction and retention by building strong, long-term client relationships.
• Conduct regular check-ins to improve product usage and address customer issues promptly.
• Collaborate with customers on renewals, account expansions, and retention strategies.
• Act as the voice of the customer, providing actionable feedback to Product, Sales, and Marketing teams to enhance offerings.
• Monitor and report key success metrics, including NPS and product engagement, to identify trends and opportunities.
• Troubleshoot technical issues in partnership with the Engineering and Development teams.
• Facilitate customer advocacy by encouraging online reviews and participation in referral programs.
• Proactively manage a book of business, tracking account health and mitigating retention risks.
• Collaborate cross-functionally to optimize processes and implement solutions for customer success.
• Support system configuration and onboarding processes tailored to customer requirements.

• Minimum 2 years of experience as a Customer Success Manager, preferably in a fast-paced, B2B environment or related industries.
• Proven experience in customer success or account management within a B2B SaaS or software company.
• Exceptional interpersonal and communication skills to engage and build rapport with key stakeholders, ensuring mutual success and satisfaction.
• Proactive attitude and mentality in identifying opportunities to expand customer accounts by understanding their evolving needs and aligning them with our solutions.
• Strong ability to simplify complex technical concepts and communicate them effectively to non-technical customers.
• Willingness to learn and develop basic technical skills to confidently discuss technical topics with clients.
• Demonstrated success in renewals, upselling, and account expansion strategies.
• Exceptional written and verbal communication skills, with a focus on clarity and professionalism.
• Meticulous attention to detail and a high degree of accuracy in all deliverables.
• A driven, self-motivated, and enthusiastic mindset, paired with empathy, patience, and trustworthiness.
• Familiarity with Intercom, Chargebee, NPS tools, or similar platforms is an added advantage.
• Willingness to travel to Singapore on occasion if working remotely. 

• Well Established Company
• Basic up to $3500 + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: Tagore / Upper Thomson
• Working hours: 8.30am – 5.30pm (Monday - Friday)

Job Descriptions:

• Evaluate and handle the processing of all sales orders and administrative transactions.
• Monitor, co-ordinateand negotiate with suppliers on delivery schedules/shipments to ensure on-time deliveries.
• Coordinate with freight forwarders for the shipment of goods with competitive freight cost.
• Preparing full sets of shipping documentation.
• Co-ordinate suppliers’/distributors’/clients’ claims for shipping discrepancies such as damages, short shipment, over shipment, pricing etc.
• Attend weekly sales meetings and provide updates on delivery schedules.
• Any other ad hoc duties as assigned.

Requirements:

• Experience in shipping arrangement and LC documentation handling will be a plus

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

NG JYA YEE (R23119014)

EA Recruitment Pte Ltd

EA License No: 21C0492

Jobscope

Replying emails (responding to clients when required) For example, clients send an email in - requiring for transportation service. The candidate will have to take note and respond accordingly.

• Singapore Based

• Attractive Salary Package

• Company Benefits & Incentives

Koh Kheng Guan R1980385

The Supreme HR Advisory Pte Ltd 14c7279

Job Summary:

• UP to S$3,000
• 5 days’ work week (8.30am - 5.30pm)
• Location: Bedok

Job Responsibilities:

• Play an active role in delivering service excellence, enhancing customer satisfaction and provide consistent quality customer service.
• Liaise with customers on incoming queries, ensuring timely and effective execution of customer orders, handling stock allocation, processing of delivery orders and invoices.
• Handle claims received from customer.
• Handle office reception duties include attending to incomings calls and faxes.
• Liaise with forwarders to arrange pickup, fumigation, perform bookings and advise shipment details to customers.
• Prepare documentations relating to Certificate of Origin, Letter of Credit shipments, etc.
• Proper keep and filing of import / export documents.
• Responsible for any other general admin duties.
• Perform any other duties assigned by the superior.

Job Requirement:

• Prior experience in order/sales admin support
• Ability to work in a fast-paced environment to work independently and in team settings
• MS Office proficient

For a quick response, you may call or WhatsApp to +65 6902 8789 in the following format.

Position applied:

Name:

Alternatively, you may send your application and resume in MS Words format to [email protected]

**We regret to inform that only shortlisted candidates would be notified.

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by company relating to this job application.

Nancsi Goh Pek Cheng

Registration Number: R24123939

EA Licence No: 06C2859 (MCI Career Services Pte Ltd)

• Position : Customer Service Executive (Quotation/ Purchase Order/ Delivery)
• Location : Loyang Lane (Direct buses from Bedok, Tampines and Pasir Ris right in front of office)
• Working hours : 8.30am – 5.30pm; 5 days work; 1 day WORK FROM HOME every week
• Salary (commensurate with experience) : Up to $4000 + AWS + Performance bonus + 14-18 Days Annual leave + Medical claim
• Duration : Perm
• Industry : Manufacturer and supplier of equipment

Main Responsibilities:

• Create sales quotation upon request from customers or sales team.
• Order entry and follow-up with customers on the delivery dates, including system projects order entry, PO placement with source and logistics matters.
• Releasing of shipment for pick/pack.
• Co-ordinating with freight forwarders for pickup.  
• Support Field Service on service order and billing.
• Manage quality complaints between customers and source plant.
• Update equipment parts lead time.
• Follow-up on incoming shipments (equipment parts) including system projects.   
• Ad-hoc activities or administrative tasks as assigned.      

Requirements:

• Minimum GCE 'A' Level or Diploma level
• Knowledge of PC-Work (MS-Office: Excel etc.)
• Experience in liaising with international customers
• Bilingual in English and Mandarin to liaise with Chinese clients who can converse in Mandarin only

Email to: [email protected] or call me at: 6398 5682 for more information.

Do visit www.facebook.com/search.personnel and https://www.instagram.com/search.personnel for more job listings and career tips!

**We do not charge our candidates any referral fee nor bind them with any contract.**

Diana Okta Tio

Deputy Consulting Director (APAC)

Reg no.: R2094678

EA No: 13C6684

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.

Benefits Summary:

• 5 day work week: Monday to Friday
• 9am to 6pm
• Central Area
• Fresh graduates are welcome to apply!

Job Description:

• Conduct follow-up calls to clients.
• Support clients in completing their applications through the bank system.
• Coordinate pending documentation with clients and the processing team.
• Prepare and submit daily reports to management.
• Address and resolve objections effectively.
• Work closely with relevant departments to resolve client issues and concerns.

Job Requirement:

• No relevant experiences are needed (training will be provided).
• Minimum qualification: "N" Level.
• Possess good phone etiquette.
• Willingness to learn.

Please submit your updated resume by using the APPLY NOW BUTTON.

By submitting your data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us collecting, using, retaining, and disclosing your data and/or resume to prospective employers for the evaluating, processing and administration by the company relating to this job application.

*We regret to inform you that only shortlisted candidates will be notified*
We wish you all the best in your career search.

You are welcome to visit our website at www.rkgroup.sg

RK Recruitment Pte Ltd | EA License No.: 20C0280

Raymond Ng Jun Han | EA Personnel No.: R1657009

Join Our Team and Shape the Future of the Medical-Aesthetics Industry!

ClearSK manages the award-winning ClearSK® chain of medi-aesthetic centres, with a strong presence in Singapore, Shanghai, Hangzhou, and Kuala Lumpur. We are currently seeking a proactive Clinic Executive to join our dynamic team. The Clinic Executive will be responsible for providing outstanding customer service and assisting our doctors in delivering excellent treatments.

The suitable candidates can expect the following attractive benefits package:

- Attractive remuneration package with 5 days work week

- Comprehensive on job training and professional guidance provided.

- Fast-track career path for the fast learner and high performer

- Opportunity to work alongside doctors and management.

- Benefits include a generous package of free medical aesthetics treatments.

- Work in nice ambience and good location clinics near MRT station.

Responsibilities:

• Provide excellent customer service, including addressing customers’ inquiries and providing support throughout their treatment journey.
• Check-in customers, record the visits and update customer information on internal database.
• Responsible for daily check on stock usage and patch recording or data entry of any differences.
• Maintain the cleanliness and organization of the reception area, including updating posters and brochures.
• Assist customers with electronic purchases and account access on their mobile devices.
• Facilitate sign-in and out procedures for customers.
• Assist doctors with pre and post-treatment services, including pre-numbing and post-masking procedures.
• Escort customers to and from the doctor's room, ensuring their comfort and satisfaction.
• Ensure adherence to clinic procedures and protocols.
• Assess and score the clinic SOP compliance of the operation team including doctors and report to HQ management.
• Assist consultants to prepare the sales documents and consent annex.
• Handles booking of appointments, sending appointment reminders via WhatsApp
• To make follow-up calls after clinic visits to provide advice about post-treatment care and book review appointments with doctors.
• Step-out and events to generate leads of awareness.
• Assist in any other clinic-related matters as required.

What We're Looking For:

• Minimum Poly diploma or Bachelor’s degree from reputable universities preferably in Business Admin, Science or Health Sciences.
• Experience in customer service and/or hands-on facial treatments preferred; basic math skills required.
• Strong customer service skills with excellent communication abilities.
• Ability to multitask and prioritize tasks effectively.
• Proficiency in stock administration and inventory management.
• Comfortable with electronic payment systems and mobile device usage.
• Ability to assist doctors with pre and post-treatment procedures.
• Willingness to adapt and participate in job rotation and career path planning.
• Excellent organizational abilities with a high level of attention to detail.
• Proficient in IT systems
• Pleasant personality, impeccable integrity, responsible, responsive, able to work under pressure and independently.

Join us in providing exceptional care to our customers and contributing to the success of our clinic.

Application process:

Should you wish to be considered for shortlisting, please complete the attached Google Form at the link below prior to submitting your application on MyCareersFuture:

https://forms.gle/ZdnDCJYqZ916n8iQ7

Please be advised that only candidates who have completed the form and are subsequently shortlisted will be notified.

About Us

We are a well-established education company with over 20 years of experience nurturing young minds. Our focus is on working with preschool and primary school children, helping them succeed both academically and in life. We believe that a well-structured curriculum, coupled with passionate and dedicated teachers, creates a powerful learning environment for every child to thrive.

Job Scope:

• To ensure that all common areas are safe and clean during class.
• To answer telephone, email, text and in-person enquiries.
• To follow up on customer queries.
• To handle light administrative duties: enrolment, fee payment, copying, filing, etc.
• To assist students who are arriving, waiting and leaving.
• To assist with bathroom duties if needed by the younger students.
• To help in preparation before or during class, as instructed by the lead teacher or centre manager.
• To help in minor housekeeping chores such as disinfecting high touch areas at regular intervals, stationery, tables and chairs, etc.

Criteria:

• Minimum GCE ‘N’ levels
• Fluent in spoken English, and good interpersonal and communication skills
• Minimal experience needed (on the job training will be provided), but any previous customer service experience is advantageous
• Able to work on Saturdays and/or Sundays between 8.30 am and 5.30 pm
• Current polytechnic and undergraduate students are welcomed to apply too.

Centre location: Yio Chu Kang/Seletar area

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

We are the TikTok R&D team responsible for the construction of TikTok's global Customer Service Platform, which includes various services for both B-end and C-end. We are also responsible for understanding user feedback content, including identifying user intentions, and applying large language models such as ChatGPT in intelligent conversations.

The role will be responsible for

- the design and development of the TikTok customer service platform

- deeply understand the business, provide users with intelligent and efficient service solutions through abstraction

- reasonably decompose and implement product requirements of different periods and urgency levels

- write technical documents and design plans for related products

- learn and research advanced technologies in the industry to maintain technological progress

Qualifications

Minimum Qualifications

- Proficient in at least one programming language, such as Java, Golang, Python, or C++

- Bachelor Degree in Computer Science or related field

Preferred Qualifications

- Candidates with Java or Golang experience are preferred;

- Familiar with common Internet technologies, including but not limited to Linux systems and principles, MySQL, RPC, MQ, caching technologies, and microservices architectures;

- Possess good coding and documentation habits, pay attention to code style, familiar with basic design patterns and principles, and continuously focus and optimize projects

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

About DigiFT

DigiFT makes it easy for Web3 companies to invest in TradFi assets by providing on-chain access to institutional-grade assets. With our Tier-1 regulatory license, we ensure that investments are not just protected, but secure and transparent.
For asset owners, particularly financial institutions, DigiFT enables them to issue blockchain-based security tokens that investors can trade with continuous liquidity using an Automated Market Maker (AMM).

DigiFT is Asia's first regulatory-compliant exchange for on-chain real-world assets to be licensed by the Monetary Authority of Singapore as a Recognised Market Operator and Capital Markets Services provider. Established in Singapore in 2021, DigiFT is dedicated to meeting regulatory requirements in the markets it operates in, while delivering innovative yet responsible financial solutions that push the boundaries of financial services.

Key Responsibilities

Account Opening Excellence:

• Guide customers seamlessly through the opening process, ensuring accuracy and compliance.
• Verify AML/KYC information efficiently, adhering to all regulatory requirements.
• Tailor account recommendations to specific needs, delivering personalized solutions.
• Proactively identify and escalate complex/high-risk applications for timely resolution.
• Collaborate with internal teams to streamline opening processes and address any hurdles.
• Develop and maintain clear, user-friendly account opening guides for a delightful experience.

Championing Customer Success:

• Become the trusted advisor, responding promptly and professionally to inquiries across channels.
• Resolve customer issues efficiently, exceeding expectations and building lasting relationships.
• Offer clear, concise information on products and services, empowering informed decisions.
• Maintain accurate and up-to-date customer records for optimal service delivery.
• Escalate complex issues or complaints effectively, ensuring timely resolution.

Continuous Improvement Champion:

• Gather and analyze customer feedback, identifying areas for user experience enhancements.
• Partner with product and tech teams to translate feedback into actionable improvements.
• Regularly update user guides to reflect platform/procedure changes, ensuring accuracy.
• Conduct User Acceptance Testing (UAT) for new features, contributing to platform efficiency.

Daily Operational Excellence:

• Complete daily operational tasks associated with account opening and customer service efficiently and accurately.

Key Requirements

• Minimum of 1 years' experience in account opening & customer service, ideally in a Singapore financial institution.
• Strong communication, interpersonal, and problem-solving skills with a proactive approach.
• Demonstrated sense of ownership, taking initiative to resolve issues independently.
• Fluency in written & verbal English and Chinese, essential for effective communication.
• Ability to thrive in a fast-paced environment and manage multiple priorities efficiently.
• Proficiency in Microsoft Office Suite and a passion for learning new technologies.
• Detail-oriented & highly organized, with a commitment to accuracy and excellence.
• Passionate about providing exceptional customer service and making a positive impact.

Responsibilities

• Address and resolve customer inquiries through phone, email, social media, and live chat channels swiftly and efficiently.
• Ensure accurate and timely logging of all customer service requests and follow-up interactions in the CRM system.
• Work closely with internal teams to resolve customer issues and follow up as necessary.
• Report emerging issues, query trends, and recurring service failures to the team lead or manager, ensuring corrective actions are taken to prevent future problems.
• Assist with the preparation and invoicing of both local and export spare part orders.
• Generate and prepare weekly and monthly reports for customer service and submit these to the business unit and head of department.
• Maintain and manage the spare parts inventory.
• Take on other duties and project work as assigned.

Requirements:

• Prior experience in customer service, call centers, or banking environments handling calls and correspondence is a plus.
• Customer Service Oriented
• Strong phone etiquette, comprehension, communication, and interpersonal skills.
• Proficiency in MS Office
• Familiarity with SAP is advantageous.
• OJT will be provided to ensure proficiency in all required tasks.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: L4Y66965

• AWS + Variable Bonus (Averagely 2 months)
• Follows Japan calendar
• Hybrid work From Home arrangement ( 2 days per week)

Customer Service Representative (Japanese Speaking) - TK

A large MNC company is now looking for Customer Service Representative (Japanese Speaking) who is in charge of credit assessment and credit collection.

There will be great opportunities for learning and career progression in this role and organization depending on your strengths, performance and passion.

Job Responsibilities:

• Credit Assessment for new and existing customer
• Accounts Receivable follow up with customer on the payment overdue
• Assist in channel customer invoice dispute or payment application to internal team for follow up
• Makes 20 calls per day to customers
• Other Accounts Receivable related query
• To be a team player in operation team to drive process and service improvement with strong and effective communication skill

Job Requirements:

• Diploma or Degree holder preferred
• Preferably with minimum 1-3 years of work experience
• Ability to interact with customers via email / phone to achieve work responsibility
• Ability to use internal systems for transaction and Excel
• Problem solving skills
• Basic English for internal communication
• Proficiency in Japanese language (Spoken and Written) to liaise with Japanese speaking customers in Japan
• Experience of customer service or other admins will be advantage
• Ability to communicate with customer patiently and precisely
• Team player for achieving goal as a team

Interested applicants, please send your resume to Tiffany (R1104633) [email protected] with email subject header "Job Application for Customer Service Representative (Japanese Speaking) " .

We regret that only shortlisted candidates will be notified. Other applications will be updated to our database for future job opportunities.

By submitting any resumes or applications to Pasona Singapore Pte Ltd, you are considered to have read and agreed on the terms of our Privacy Policy, and consented to us collecting, using, retaining, disclosing your personal information to the prospective employers for their consideration.

Please find our Privacy Policy Agreement from the below link.

http://www.pasona.com.sg/privacy.html

Thank you for your kind understanding and co-operation.

Pasona Singapore Pte Ltd

EA License No:90C4069

R1104633

Koh Jia Wen

P-Serv is partnering our Client, a leading name in the transportation statutory board. We are looking for dynamic talents to be a part of our team! If you have what it takes, click on to apply:

Job Responsibilities

• To assist Supervisor in overseeing the ground operation at respective site with respect to overall staffs deployment
• Attending to all operational matters and make situation decisions to minimize disruption to the operation
• Ensure that all staff deployed on site adheres to the general rules relating to personal safety, security & guidelines
• Ensuring proper distribution of workload among the team & providing training and guidance to CSO
• Attending to emergencies, urgent calls and implementing contingency plans procedures in accordance to SOPs
• Ensure that all office equipment, computer peripherals and communication equipment are handled and maintained in good working condition
• Submitting daily statement of accounts together with the relevant reports using the format approved
• Any other ad-hoc duties as assigned

Job Requirement

• Minimum GCE A Level / Diploma in any discipline with 1 to 2 years of supervisory experience
• A good team player, with cheerful personality and positive attitude
• Able to multi-task and meticulous with details, good communication and interpersonal skills
• Able to maintain confidentiality and sensitivity in the management of work
• Willing to commit rotating shift, weekends & public holiday

Other Informations

• North & West location available
• Working Hours: Rotating Shift

We regret to inform, only shortlisted candidates shall be contacted.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to P-Serv Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.p-serv.com.sg. I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

EA License No: 90C3494 | EA Personnel No: R21100082 (Mavis Goh)