Customer Service, Call Center

12months initial contract

Pasir Panjang, SG

•Attend and respond to incoming Calls, Emails and Call-Back requests, Live Chats (if applicable to the supported Project),

within Service Levels and to deliver pleasant Customer Experiences

•Follow-up on all outstanding incidents/cases

•Logged all calls reported into the case management system.

•Maintains and accurately update customer’s enquiry, problem and resolution into the case management system.

Requirements:

•Minimum 1 year of call center experience

•Having good communication skills (speaking and writing)

•Ability to multi-task e.g. on the call and keying in to the ticketing system at the same time. We operate on a leveraging shared model where CSOs/Agents support more than 1 project.

•Interested with policy and procedures, application/eService usage and/or transaction behaviour support in Contact Centre via phone, email, online and digital platform.

Benefits:

• Basic Salary up to $2,400 with yearly increment based on performance.
• Entry level is welcome
• Up to 14 Annual leave for first year
• Free lunch every Friday | Free fruit every Monday
• 5 days work (Monday to Friday) – 8am to 5pm.
• Saturday & Sunday rotational depending on roster (8am to 5pm)

Job Description:

This is a full time role for a Customer Service located in Tuas. Our client is a reputable waste management and recycling company in Singapore, dedicated to providing sustainable solutions for waste disposal. You will involves supporting daily operational tasks while ensuring customer orders are managed and followed up efficiently. It requires the ability to perform well under pressure in a fast-paced environment and maintain effective communication and coordination with team members. Additionally, the candidate will handle other responsibilities as assigned by the supervisor.

Qualifications:

• Customer service oriented with pleasant and polite
• Positive attitude, organized and problem-solving skills

Admin assistant

• Data entry
• Organizing records
• Entering data into system
• Support administrative activities and other ad-hoc duties

Customer Service

• Provide frontline customer service for the Department.
• Handle general and wayfinding enquiries from visitors.
• Answers incoming and outgoing calls in a timely manner.

Job requirement:

• Minimum GCE N Level or above
• Prior admin/ customer service experience is an advantage
• No experience needed, training will be provided
• Able to start immediate within short notice

If you meet the requirements of this role, please email a detailed resume in Word document to Cindy Wong

CEI Registration No.: R2095121

Email: [email protected]

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

EA License No: 99C4599

EA Personnel No: R2095121

EA Personnel Name: Cindy Wong Xin Yi

Responsibilities

• Attend to enquiries, primarily incoming calls through the hotline or other channels such as email
• Understand customer’s needs and provide quick, accurate and satisfactory answers to their queries
• Ensure proper recording of conversation with customer in the call centre system
• Meet/exceed all individual and team key performance indicators (KPI) set by the management
• Maintain a positive and helpful approach in interactions with all customers
• Able to work during weekend and perform OT when necessary
• Other ad hoc duties as assigned by Team Leaders or Supervisors

Requirements:

• Have previous experience in call centre is highly preferred or customer service experience
• A team player with good interpersonal and communications skills

Angela Teh Ling Wei (CEI No.R1104464)

Contact Number:67860100

Email Address:[email protected]

Recruit Express Pte Ltd / EA Licence No: 99C4599

We regret only shortlisted candidates will be contacted

Responsibilities:

• To manage & oversee overall F&B operation & inventories
• To upkeep cafe housekeeping, general cleanliness and hygiene
• To assist in taking care of cafe cats including grooming, feeding & cleaning
• To assist in customer service & orientation
• To assist in preparing, serving of food/beverages & cashiering
• Other ad-hoc duties required

Requirements:

• Comfortable with cats & able to recognize cat’s behaviour & handling practices
• Committed, responsible & well-spoken individual
• Proactive & detail-oriented
• Service-oriented, self-motivated & a good team player
• Must be comfortable meeting & interacting with people
• Willing to learn & pick up new skills for self-development
• Able to work 6 days weekly including weekends & public holidays
• Candidates to have at least 1 year of working experiences in vet clinics, animal shelters, cats or F&B related environment
• Food Hygiene Cert or barista/coffee skills is a bonus

Mon-Fri: 830am-6pm

- No experience required, but must willing to learn

- Able to troubleshoot, repair PCB board.

- Willing to go customer site to repair alarm system

- May need to work OT on Sat if requirement

Job Requirement.

- Nitec in Engineering

- Good interpersonal & communication skill

- Team player with positive attitude

- Class 3 driving license is an added advantage, not a must

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Please submit your updated resume in MS Words format by using the APPLY NOW BUTTON

Alternatively, you may send your application and resume in MS Words format to [email protected]

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.

K N Tan
Registration Number: R1768143
EA Licence No: 17C8778 (JIH SUN EMPLOYMENT AGENCY)

Information

1. Working hours: Mon-Fri, 8.45 am – 5.30 pm
2. Salary range: $3000 - $4800

• Support site acceptance tests, commissioning, and start-up for transformers and switchgear.
• Preventive maintenance, breakdown repairs, fault investigation & troubleshoot electrical equipment.
• Technical support to customers, to identify needs and offering post-sales service solutions.
• Address on-site repair and maintenance issues, troubleshoot, and resolve technical problems.
• Deliver field feedback to internal teams & assist in product development and improvements
• Manage the procurement of spare parts from Supplier
• Knowledge of UPS, Low Voltage/Medium Voltage Variable Speed Drives, and PLC systems is a plus.
• Diploma/Degree in Electrical/Mechatronic Engineering with 2-3 years experience

Interested applicants, send in your updated resume by clicking “Apply Now”.

Lin Weikang
EA Personnel No: R21102570
EA License No: 23C1894

Waiter/ Waitress/ Service Crew

- Ushering customers to their tables

- Responsible for presenting menus to customers.

- Makes recommendations and serves food/beverages to customers.

- Sending the foods to tables.

- Ensure the cleanliness of the outlet.

- Full time or Part time (Flexi working hours)

Please Watsapp 8168 4877

Our client is a local company, one of the leading Environmental Services provider. They are looking for a IT Executive to assist their team for the next phase of their business. They are located in West.

Duties of IT Executive:

• Provide support for on-site and remote end-users to resolve IT-related issues, including hardware, software, and network troubleshooting on notebooks, desktops, and related peripherals.
• Conduct installations, system migrations, and problem-solving for various systems.
• Troubleshoot desktop-related issues effectively.
• Maintain and support servers, databases, and IT infrastructure, including performing configuration upgrades.

Requirements:

• Minimum 1 year IT back end support experience
• Minimum ITE/Diploma in Information Technology
• Comfortable to work in fast-paced environment

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv. We regret that only shortlisted candidate will be notified.

Email address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682
EA Reg. No. R24124884 (Tham Wei Sik)

Responsibilities:

• To assist the operation manager on daily sales and order processing as well as to work closely with the operation manager on all project and/or budgetary enquiries
• Ensures that all urgent correspondence and enquiries to be carried out efficiently and report to operation manager if and when necessary
• You are also responsible to resolve minor issues of a non-technical nature and to report major issues to operation manager for a solution
• Compile an updated file for pricing from local and overseas vendors for submission to the operation on a monthly basis

Essential Functions:

• Responsible for day-to-day sales operation including preparing of sales enquiries up to execution of order
• Good filing system in hard and soft copies for all enquiries up to completion of order
• Preparation of enquiries from cost sheet to recommendation for purchase of project enquiries
• To identify new supply source to add to company’s supplier’s database
• Ad-hoc data entry

Work location: Tuas

Job Subject Title: Technical Service Technician

Job Summary:

· Technical Service/ Technician

· Permanent role

· Basic range from $2200 to $3500 + AWS + Performance Bonus+OT

· 5.5days/week, 830AM-530PM & 830AM-1230PM

· Location: CBD

Responsibilities

• To carry out all preventive and breakdowns maintenance for all Aircon equipment.
• Ensure safe keeping of hand tools and maintain good housekeeping.
• Ensure all works are carried out safely and/or in accordance with safety procedures.
• Provide technical advice and assistance on all maintenance functions.
• Any other tasks, when required by immediate superior.
• Prepare service reports after every completed job for customer's endorsement.
• Communicate with clients with regards to problems in equipment and post-job reports.
• Any ad-hoc tasks given by supervisor or management.

Requirements

• Nitec in Mechanical / Electrical / Electronic or related field.
• Candidates with at least 2 years of related techinical experience in chillers, ACMV equipment, switchboard and generators will be an advantage.
• Candidates with no experience are welcome to apply (on Job Training).
• Positive attitude, good interpersonal and customer-centric skills.

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

We regret to inform that only shortlisted candidates would be notified

We wish you all the best in your career search.

You are welcome to visit our website at www.rdtpsg.com

RD Trusted Partners Pte Ltd| EA License No.: 24C2352

Devon Yang Yue Teng | EA Personnel No.: R24123723

Benefit:

➡️ 5 days / 12 hours shift

➡️ No experiences / Entry Level

➡️ Gross can up to $2800

➡️ Allowance, Bonus

Job Scope:

• Perform servicing, maintenance, and troubleshooting on equipment
• Ensure the equipment is functionality
• Involve of Installation work for machine
• Partner with other technicians and engineer to perform daily operation
• Ensure Timely check the equipment to ensure they are in workable condition
• Planning and undertaking scheduled maintenance

Requirement

✔️ Possess Diploma, NITEC and relevant field

✔️1-2 years relevant experiences will be advantage

To Apply, kindly click on the "APPLY NOW" button

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | Lee Cheng Yin (Gina) (R22104523)

EA License No: 20C0358

Job Scope:

• Perform routine maintenance and troubleshooting of chiller systems to ensure optimal performance and efficiency.
• Provide exceptional customer service by addressing client inquiries and concerns regarding chiller operations and maintenance.
• Diagnose mechanical, electrical, and control system issues and implement effective solutions.
• Educate clients on proper operation and maintenance practices to extend the lifespan of their chiller systems.
• Prepare and submit detailed reports outlining service activities, findings, and recommendations for future improvements.
• Execute commissioning processes for new chiller installations, ensuring systems are installed correctly and functioning as designed.
• Other ad hoc duties assigned

Job Requirement:

• Min Diploma / Degree in Engineering
• Min 2 Years experience in chiller maintenance, commissioning, or related HVAC roles

All interested applicants, please send in your resume to: [email protected]

Wendy Khoo Hui Wen (R1761665)

Recruit Express Pte Ltd | Company Reg. No. 199601303W | EA License Number: 99C4599

Assistant Contract Manager / Senior QS [M&E Industry]

Basic: $4,000 - $6,000

Working Hours: 5 Days Mon-Fri (830am to 530pm)

Working Location: Jalan Kilang Timor, Redhill (Office)

Job Responsibilities

• As part of Tender/Contracts Team responsible in Pre/Post-Contracts administration
• Prepare and analyze cost comparison
• Obtaining quotations, liaising and negotiate with sub-contractors and suppliers
• Prepare Variation Orders, claims, final accounts, settlement and sub-contractor payments
• To assist in contract administration, prepare progress claim(s) and liaise with the Client’s representative.
• Review and preparing of response for claims and variation costs;
• To compile subcontractor quotations and submit for review and approval;
• To review and verify the Subcontractor’s / Supplier’s claims and prepare payment certificates and to obtain approval from various approving parties;
• Preparation of final accounts and variation submissions;
• Any other contracts management related job

Requirements:

• Degree / Diploma in Quantity Surveying / Building or equivalent from a recognized University.
• Minimum 5 years of related working experience in industrial projects.
• Good working knowledge in Mechanical and Electrical.
• Good knowledge of Singapore health and safety rules and regulations.
• Good knowledge of materials and works for site usage
• Good knowledge on local pricings

Email: [email protected]

Tan Yong Zhi (Jackson) | Reg: R24124461

The Supreme HR Advisory Pte. Ltd | EA No: 14C7279

• Position : Safety Manager (WSHO/Construction/6 Days Work) - Up to $9,000 + Bonus
• Location : Island-wide
• Working hours : Monday to Saturday | 8am to 5pm
• Salary (commensurate with experience) : Up to $9,000 + Performance Bonus + 14 Days Annual Leaves + Medical Benefits
• Duration : Permanent
• Industry : Engineering & Construction

Main Responsibilities:

• Ensure compliance to corporate EHS policy, implement actions to drive compliance and improvements to maintain EHS Management Systems
• Review any statutory updates, identify relevant EHS requirements, prepare procedures towards achieving compliance to the new statutory requirement
• Lead and facilitate compliance, EHS internal audit / surveys
• Organize and lead regular EHS inspections, meetings and monitoring of corrective / preventive action
• Develop procedures, programme to maintain compliance
• Review new process and lead risk assessment relevant to the new process
• Responsible for corporate EHS reporting requirements
• Lead incident and accident investigation, follow up on effectivenees of implemented action
• Plan EHS training programme to increase safety awareness
• Coordinate and work together with all departments, clients and contractor/vendors to advise on all EHS related issues
• Promote zero accident culture in the company to strive group EHS KPI targets

Requirements:

• Bachelor Degree in Engineering or Health and safety related disciplines with minimum 6 years working experience in Civil & Building Construction Industry / 3-5 years experience in Bored Piling Works
• Possess valid MOM registered WSHO, NEA registered ECO and PUB
• Certificate in BizSafe level 2 Risk Management or equivalent
• Possess class 3 driving license
• ISO 9001, ISO 14001 and ISO 4500

Email to: [email protected]

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Chloe Ong

Senior Consulting Manager (APAC)

Reg no.: R22105510

EA No: 13C6684

Responsibilities:

· Team Management and Task Completion: Oversee and ensure the timely completion of assigned tasks by the teams.

· Officer Deployment and Coverage: Monitor and ensure adequate deployment and coverage of all officers according to operational requirements.

· Report Submission: Review, vet, and submit reports to clients within established deadlines.

· Client Coordination for Special Assignments: Collaborate closely with clients to arrange and execute special assignments efficiently.

· Officer Audits: Conduct regular audits to assess the performance and compliance of officers with company standards.

· Recognition and Incentives: Issue commendation incentives and certificates to officers who demonstrate exemplary performance.

· Training and Development: Conduct refresher training sessions for officers as needed to maintain high standards of performance.

· Feedback and Complaint Resolution: Carry out preliminary investigations into feedback or complaints raised by members of the public (MOP) or client, and take appropriate action.

· Handover/Takeover (HOTO) Process: Perform HOTO for officers who have resigned or been terminated, ensuring a smooth transition.

· Spot Checks: Perform routine spot checks on officers to ensure adherence to operational protocols.

· Client Support: Assist clients with queries and provide timely responses to their concerns.

· Officer Support and Guidance: Advise and support officers with their queries, ensuring they have the necessary information and guidance to perform their duties effectively.

· Others: Required to attend to ad hoc on-site work as well as attend to ad hoc calls or texts, which may be outside office hours.

Requirements:

· Minimum of 3 years of experience in operations management or a related role, preferably in the security or law enforcement company.

· Proven track record of successfully managing teams and operational tasks.

· Strong leadership and team management skills with the ability to motivate and guide teams effectively.

· Excellent communication and interpersonal skills for client liaison and officer support.

· Problem-solving and decision-making abilities, especially in handling feedback, complaints, and preliminary investigations.

· Strong ethical standards and integrity, especially when conducting investigations and audits.

· Flexibility and adaptability in handling unexpected situations or special assignments.

Our client, a well-established MNC is seeking for an Assistant Marketing Manager ( Luxury Lifestyle Retail ) - $ 5,500.00 + Attractive Bonuses / MNC / Central Area

Requirements

• Min a Degree in Marketing or Mass Communication or Business or relevant
• At least 4 to 5 years experience providing 360 Marketing function include Advertising and Promotions, Events, Digital Marketing, Social Media, Public Relations, CRM etc
• Experience in dealing with vendors, agencies and medias
• Strong communication and writing skill
• Confident and perseverance.
• Independent and team player

Others

• Salary: $ 5,500.00 + ATTRACTIVE BONUSES
• Central area - walking distance from MRT station

Interested candidate can send in your resume with a photo attached (word format prefer) to [email protected]

International Business Manager

Responsibilities

• Handle International Business Sales for the respective products and solution.
• Involved in international business development strategies and plan and drive the execution.
• Involved in Sales Management in the Defence, Engineering or International industry.
• Delivery of the sales order target and future growth for international business plan
• Keep track and report performance of sales target achievement, performance and gain insight and assessment against goals
• Channels and strategic partnerships creation, new customers account creation and relationship management
• Involved in handling International leads and opportunities creations
• Coordinates with line of businesses/business units to meet account performance objectives and customers’ expectations

Requirements

• Proven track record of international sales and/or business development track record in a Defence, Engineering or International industry.
• Strong in handling sales channels/accounts and partnership creation and relationship management.
• Demonstrate experience in new account creation and account management
• Prior experience in International Sales/orders forecasts and strategic planning.
• Working location is in Jurong East/Ang Mo Kio
• Singaporeans Only

We respect your privacy and all communication will be treated with confidentiality.

Please contact us or apply in-confidence to us with you updated MS Word Resume to : [email protected]

Yong Jeline (Reg. No. R1101621)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

Job Description

- Run an SAP Technical migration and Infrastructure competency in TDI
- Technical architecture design experience SAP and cloud landscape
- Lift and shift experience in SAP, non sap is also an advantage
- Propose suitable solutions and services that meet customers’ need.
- Work closely with principal (SAP) to build sales-support plan (training, co-events, etc.…)
- Responsible for meeting sales target through presales support and technology strategies and action plans
- Approach and qualify potential clients. Co-operate with consulting team to prepare meeting presentations, demos, and drafting technical contents of the proposals
- Review proposal, demo to management and support Sales for closures
- Over all monitoring and control the competency for success.

Required Skills and Experience

- Minimally Tertiary education or relevant experience
- Minimum 10+ years of progressive experience in SAP Technology Delivery & Presales
- Proven track record and achievement.
- History of successful delivery experience
- Demonstrate good empathy and listening skills
- A highly self-motivated and independent initiator with excellent interpersonal skills
- Excellent communication, negotiation and presentation skills
- SAP Consulting & Technical experience will be must

About the Company

Founded in 2016, Car Choice Group is one of the largest pre-owned automotive dealerships in Singapore with over 6 showrooms islandwide. Our diversified entities include Bike Choice Singapore, SK Magic (Singapore), GEMCredit, and Auto Infinite.

Mission & Vision: Driving Progress

Mission: Redefine car buying, nurturing long-term relationships, and ownership.

Vision: Be the preferred destination for car buying in Singapore while upholding our commitment to sustainability and social responsibility.

Core Values: Our Pillars

People-Centric: Elevating customer experiences, empowering staff.

Transparent & Genuine: Delivering clear, systemic information.

Ethical Excellence: Upholding the highest ethical standards.

Car Choice Group - where tradition meets innovation, fostering trust through transparency. Join a dynamic powerhouse driving careers.

Responsibilities

• Ensure smooth operations of all transactions, efficient customer service, and high quality of service
• Assist in pre and after sales efforts through handling customer inquiries, handover of vehicles, and any necessary repossessions
• Track and manage collection of instalment payments

Skills Required

• Minimum Diploma holder
• Prior experience in either operations or leasing

Other Requirements

• Possess good interpersonal and communication skills
• Team player able to multi-task
• Class 3/3A driving licence

Note: This role will require travel and based in China and Vietnam for at least 10 months per year. Proficiency in Mandarin is essential for effective communication with Chinese-speaking clients and stakeholders.

Job Overview:

• The ESG Manager will lead the company’s sustainability initiatives, driving the integration of environmental, social, and governance (ESG) strategies within the consumer electronics manufacturing industry. This role will be responsible for ensuring compliance with sustainability standards, enhancing long-term value, and promoting responsible corporate practices. The ESG Manager will collaborate with both internal and external stakeholders to advance sustainability goals, uphold corporate governance, and ensure transparency in ESG reporting.

Key Responsibilities:

Environmental Responsibility (Sustainability Focus):

• Sustainability Strategy Development: Assess the company’s environmental footprint, focusing on areas such as resource consumption, waste management, energy efficiency, and carbon emissions. Develop and implement sustainable practices aimed at minimizing the company’s environmental impact.
• Regulatory Compliance: Ensure compliance with local and international environmental regulations. Oversee environmental audits and prepare reports for compliance purposes.
• Sustainable Projects Leadership: Spearhead projects that drive the transition to green energy, carbon reduction, and circular economy practices, fostering sustainability throughout the product lifecycle and business operations.

Social Responsibility:

• Employee Wellbeing: Champion the development and implementation of Diversity, Equity, and Inclusion (DEI) policies to create a safe, inclusive, and supportive workplace.
• Community Engagement: Lead community outreach efforts and corporate social responsibility (CSR) initiatives to positively impact local communities through volunteering, philanthropic efforts, and social investments.
• Supply Chain Accountability: Monitor and enforce social responsibility practices within the supply chain, ensuring suppliers meet labor standards, health and safety regulations, and other social criteria.

Corporate Governance:

• Governance and Ethical Standards: Ensure all corporate governance practices align with legal, ethical, and best practice standards. Advocate for strong governance frameworks that promote accountability and transparency.
• Risk Management: Identify and assess ESG-related risks, implementing effective mitigation strategies to protect the company’s reputation and financial health.
• ESG Reporting: Prepare comprehensive ESG reports and communicate key sustainability metrics to internal stakeholders, investors, and regulatory bodies, ensuring transparency and accountability in performance.

Additional Responsibilities:

• Collaboration and Stakeholder Engagement: Foster partnerships with government agencies, NGOs, investors, and other stakeholders to support and enhance ESG efforts.
• ESG Ratings and Performance: Monitor and enhance the company’s ESG ratings across various platforms, positioning the company as a sustainable investment choice for socially responsible investors.
• Market Trends and Policy Monitoring: Keep abreast of global ESG trends and regulatory changes, adjusting corporate strategies as necessary to ensure ongoing compliance and leadership in the field.

Requirements:

• Bachelor’s degree or higher in Environmental Science, Sustainability Studies, Business Administration (with a sustainability focus), Public Policy, or a related field.
• At least 10 years of professional experience, with a minimum of 5 years in ESG management, particularly within the consumer electronics manufacturing industry, and a deep understanding of ESG frameworks and standards.
• Proven expertise in corporate governance and social responsibility initiatives.
• Strong communication, coordination, and collaboration skills, with the ability to influence and engage stakeholders at all levels.
• Previous experience in project or corporate management is highly desirable.
• Willingness to travel frequently and work abroad in China and Vietnam for at least 10 months per year, including annual 4 rounds-trip tickets to Singapore and separate living accommodations.

• Working Location: Tai Seng
• Working Days: 5days (office hours)
• Salary Range: $10,000 – $12,000

Job Requirement:

• ATE Test Program Design and Development for new products (Production and Characterization Test)
• Design/Develop Final Test Loadboard and Wafersort Probecard
• Perform Characterization Testing, prepare test specifications, define tests, conditions, criteria, etc.
• Solid digital and mixed-signal programming experience on ATE using C++/VB language, and scripting
• Monitor and manage production test yields, maverick lots, engineering lots, product test log maintenance, product data statistical process, characterization data process.
• Hands-on test debugging, RMA analysis, and improving test solutions (Hardware and Software)
• Establish cost-effective production test solutions
• Develop team technical competency.
• Build product test plan, schedule, resources requirement and project tracking and execution.
• Conduct product test and releases review, approve the test program releases.
• Maintain and improve the product test process.

Job Requirement:

• Minimum Bachelor's Degree in Engineering (Electrical/Electronics)
• Minimum 5-yrs ATE Test Program Development (C++ and/or VB)
• Experience in Test HW Development (Loadboard and Probecard)
• Good knowledge on manufacturing process (fab, packaging, test)
• Hands-on development experience is a must with Teradyne J750 ATE testers, IG-XL test programming
• Hands-on development experience with Chroma and other main stream testers.
• Project management skills and experience in people management.
• Preferred: Knowledge in AEC Q100 automotive qualification guidelines, experience in the automotive test flow, AEC Q100 data analysis, wafer and FT lot process.

Leong Jia Qi Reg No. : R24124746

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

The Supply Chain (SC) Manager develops, conducts, and improves the in-market supply chain include but are not limited to Customer Service and Logistics processes for the supply of products inbound to the LOC and outbound to its first trade customers in order to achieve optimal Customer Service levels and to maximize the On-Time-In-Full KPI, thereby supporting the commercial ambition. This role includes the management of external customer relationships with first trade customers and, in some businesses, will extend to developing collaborative relationships with individual wholesalers and retailers.

The SC Manager manages the supplier relationships with the local Customs Clearance LSP(s) and Repacker(s). The SC Manager will initiate and support a number of ‘exceptional’ processes to manage supply chain events and changes, such as supplying batch-level data to support stock-at-risk identification and physical destruction of product following write-off.

Key Responsibilities

• Manage outbound Customer Service and order management to first trade customer including order placement, invoicing, and customer complaints processes
• Primary point of contact to Commercial/customers/distributors/LSPs for current inventory availability, physical inventory/batch status, and reconciliation discrepancies
• Ensure the integrity of Material Master and Customer data (for logistics movements and order/invoice processing) within the local systems used

Customer Service

• Drive continuous improvement of OTIF (on time in full) performance for the market
• Manage interactions with 1st trade customers in line with signed agreements and GSK’s terms and conditions

3rd Party Management

• Supplier Relationship Management (including performance management) with third parties including Logistics Service Providers (LSP), distributors, customs clearance agencies, and freight forwarders
• Day-to-day issues resolution including stock reconciliation and system interface issues

Local Stock Management

• ‘First point of contact’ for communicating supply availability to Commercial
• Collaboration with Supply Hub to share intelligence on local market requirements (eg: contractual stock levels), align on supply (eg: SCIM updates), and request expediting of shipments where necessary to meet critical patient demand

Repacking

• Ensure that repacking operations are carried out in line with GSK Quality guidelines
• Schedule and prioritize repacking activity and manage any backlog

Core Commercial Cycle

• Represent Supply Chain activities/metrics/initiatives at DRM

Performance Management

• Ensure robust performance management is in place / in use, both internally as well as with external parties where appropriate (eg: LSPs)
• Drive local visual office / visual metrics aligned with the regional standard, and ensure appropriate escalations via cluster / regional performance management

Financial Management

• Validation of invoices against services provided and contractual rate cards
• Track spend and collaborate with Finance to raise accruals and review P&L

Safety, Quality, and Compliance

• Enforce GSK quality, safety, ABAC and other relevant standards
• Ensure appropriate risk management processes are in place and in use, including Business Continuity Plans, Distribution Risk Assessments, Risk Maps etc

Knowledge, Skills, and Experience

• Bachelor's degree in Supply Chain Management or Business Administration
• Min 5 years of experience in supply chain, logistics, customer service, planning, stock management, KPI's and SAP system
• Min 3 years of experience in managing crisis/issue management situations
• Strong influential and negotiation skills and Experienced with stakeholder management
• High learning agility

Why GSK?

Uniting science, technology and talent to get ahead of disease together.

GSK is a global biopharma company with a special purpose – to unite science, technology and talent to get ahead of disease together – so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns – as an organisation where people can thrive. We prevent and treat disease with vaccines, specialty and general medicines. We focus on the science of the immune system and the use of new platform and data technologies, investing in four core therapeutic areas (infectious diseases, HIV, respiratory/ immunology and oncology).

Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it’s also about making GSK a place where people can thrive. We want GSK to be a place where people feel inspired, encouraged and challenged to be the best they can be. A place where they can be themselves – feeling welcome, valued, and included. Where they can keep growing and look after their wellbeing. So, if you share our ambition, join us at this exciting moment in our journey to get Ahead Together.

Important notice to Employment businesses/ Agencies

GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site.

Job Responsibilities:

• Oversee full spectrum of Group consolidation for statutory, taxation and management reporting in compliance with SGX requirements.
• Overall in charge of preparation and analysis of group financial and management reports, cashflow, quarterly reports, budgetary control, treasury and SGX announcements.
• Co-ordinate and liaising with external and internal auditors for annual audit including preparation of financial statements.
• Liaising with tax agents on Group’s transfer pricing and tax computation.
• Recommend management action pertaining to acquisitions, merger, IPO, investment and divestment of business, effective cost of capital and international financial strategies.
• As Sustainability Officer and ensure compliance with Singapore Exchange (SGX) sustainability regulations and standards while preparing sustainability reports for internal and external stakeholders.

Requirements:

• CA with at least 5 years relevant work experience and preferably with good exposure to international business environment
• Familiar with SGX requirements
• Strong communication skills and experience to deal with people at all levels.
• Sound technical accounting knowledge and ability to enhance the Group’s accounting policies and procedures

Location
Hospital, Jurong East

Salary
$5,000

Duration
17 Mar 2025 to 16 Sep 2025

Working Hours
Mon to Fri, office hours

Job Scope

The incumbent will be responsible to support the CEO in driving strategic planning for transformational initiatives: people transformation, health academy transformation, care model transformation, and innovation transformation. The roles include, strategic planning, facilitating discussions, setting goals and objectives, change management and ensuring successful implementation of these transformational initiatives across the organization.

Responsibilities:

• Coordinate the logistics for the meetings (including scheduling, collation of meeting agenda, dissemination of materials accurately on a timely basis, facilitation of meetings).
• Collaborate with the CEO and senior leadership to develop and refine strategic plans for the four key transformations.
• Conduct research and analysis to identify best practices and innovative approaches in each transformation area, where necessary.
• Work with workgroup leads to establish and oversee cross-functional workgroups for each transformation area.
• Work with workgroups and ensure the setting of SMART (Specific, Measurable, Achievable, Relevant, Time-bound) goals and objectives for the transformation initiatives.
• Define clear roles, responsibilities, and expectations for workgroup members.
• Facilitate productive discussions and decision-making processes within workgroups.
• Develop and execute comprehensive change management strategies/roadmaps and action plans for transformation initiative.
• Develop key performance indicators (KPIs) to measure progress and success.
• Ensure targets are reasonable, achievable, and aligned with overall organizational objectives.
• Coordinate and oversee for the smooth implementation of transformation initiatives.
• Regularly report on progress, challenges, and successes to reporting officer.
• Identify and mitigate potential risks and challenges to implementation.
• Conduct focus group discussions and engagement sessions to gather feedback and insights from employees at all levels by phrases.
• Analyze feedback and develop action plans to address concerns and improve implementation.
• Track and ensure closure of open matters and action items identified during engagement sessions.
• Organize and lead campaigns to improve organizational culture and drive adoption of new initiatives.
• Build and maintain strong relationships with key stakeholders across the organization.
• Communicate transformation goals, progress, and impact to various audiences effectively.
• Collaborate with internal communications teams to develop and disseminate transformation-related messages.
• Regularly assess the effectiveness of transformation initiatives and recommend improvements.
• Stay informed about industry trends and best practices in organizational transformation.
• Identify opportunities for innovation and process improvement within the transformation initiatives, if any.
• Perform other assigned task by reporting officer.

Requirements

• Degree from a recognised instituion, MBA/MHA will be advantageous
• Min. 2 years of administrative experience, working in large organizations, particularly in secretariat and project coordination works
• Experience in project management/ healthcare-related industry preferred

WA me at https://wa.me/+6584998483 NOW!
Interested candidates, please submit your resume to [email protected]

JeAnn Leow
Outsourcing Team
Recruit Express Pte Ltd (EA Licence No.: 99C4599)